LunaJoy Health

Job Title: Marketing Lead  Department: Marketing Reports to: Head of Operations / COO About Luna Joy Luna Joy is a leading provider of mental health services, specializing in supporting women through their mental wellness journey. We offer holistic therapy and medication management to help women overcome challenges like postpartum mental health issues. Our dedicated team of professionals works in a collaborative, flexible, and remote environment, ensuring comprehensive care for our clients. We are rapidly expanding and committed to improving access to quality mental health services across the U.S. LunaJoy was founded by Dr. Sipra Laddha and Dr. Shama Rathi, sisters-in-law and psychiatrists who experienced the fragmented maternal healthcare system firsthand during their own postpartum journeys. After witnessing the systemic gaps in specialized care during their clinical practice, they built LunaJoy to ensure that no mother has to navigate mental health hurdles alone. By joining, you are scaling a mission rooted in clinical expertise and personal lived experience. Job Overview LunaJoy is seeking a Marketing Lead to own and scale our digital acquisition efforts with a strong focus on paid performance marketing. This is a hands-on leadership role designed for someone who has scaled campaigns before, understands growth levers deeply, and is excited to build repeatable, efficient marketing systems from the ground up. In your first 30 days, you'll audit our current Meta spend and identify 3 high-leverage creative tests; by day 90, you'll have established a predictable weekly lead flow for our clinical team. You will lead the execution and optimization of paid media across Google and Meta platforms while helping shape LunaJoy’s scalable growth strategy. This role is ideal for a marketer who combines strategic thinking, strong execution, and a builder’s mindset, and who is motivated by purpose-driven work with real-world impact. As part of the Luna Joy team, you will play an essential role in directly supporting the mental health journey of one million women through purpose-driven innovation, unwavering compassion, and transformative care. You will need speed to adapt quickly and efficiently, and the drive to be 1% better every day, constantly striving for improvement. Additionally, you will demonstrate compassion and contribute to a positive work environment by giving and getting joy in your daily interactions. These values will enable you to effectively contribute to important areas of focus and responsibility. Key Responsibilities: **Paid Media Ownership & Scale: ** Own the full lifecycle of paid acquisition across Google Ads (Search, Display, Video) and Meta Ads (Facebook & Instagram), with a focus on scaling spend efficiently while maintaining strong performance metrics. **Growth & Experimentation: ** Design and run structured experiments across creatives, audiences, funnels, and messaging to unlock scalable growth opportunities. **Performance Management: ** Track, analyze, and optimize against KPIs including CAC, CTR, CVR, ROAS, and lead quality, translating insights into clear actions. **Budget & ROI Management: ** Manage and allocate budgets strategically to maximize ROI while supporting long-term growth goals. **Audience & Funnel Strategy: ** Build and refine audience segmentation and funnel strategies using data-driven insights and lifecycle thinking. **Cross-Functional Collaboration: ** Partner closely with operations, clinical, and leadership teams to ensure marketing initiatives align with brand values, compliance requirements, and business objectives. **Scalable Systems & Processes: ** Help establish scalable marketing processes, reporting frameworks, and best practices to support LunaJoy’s continued growth. Qualifications: 4–7+ years of experience in digital marketing, growth marketing, or performance marketing 2+ years of hands-on experience managing and scaling Google Ads and Meta Ads campaigns Demonstrated success

About LunaJoy LunaJoy is dedicated to supporting women through their mental wellness journeys, particularly around postpartum and reproductive challenges. Our growing company operates in over 20 states, delivering holistic therapy and medication management services to meet the mental health needs of women. With a strong focus on flexibility, autonomy, and clinical excellence, we offer our providers a supportive environment where they can make an impactful difference. Please Apply Directly on LunaJoy for Consideration. Job Overview LunaJoy is seeking an experienced Psychiatric Mental Health Nurse Practitioner (PMHNP) who specializes in women’s mental health and can provide both medication management and psychotherapy. In this role, you will have the autonomy to manage a caseload of patients, utilizing evidence-based approaches to support women across reproductive and postpartum stages. Responsibilities: Conduct comprehensive psychiatric evaluations, diagnoses, and treatment planning for women across various life stages. Provide ongoing medication management, including initiation, monitoring, and adjusting psychotropic medications. Offer psychotherapy and counseling utilizing evidence-based therapeutic modalities. Collaborate with therapists and other healthcare providers to coordinate care and develop personalized treatment plans. Educate patients and their families on mental health conditions and treatment options. Maintain accurate and timely clinical documentation in accordance with legal and ethical standards. Facilitate referrals to other mental health services and resources as necessary. Participate in regular case consultations and supervision meetings. Qualifications: Active Nurse Practitioner license with a specialty in Psychiatry (PMHNP-BC), in good standing. Licensed to practice in one or more of the following states: FL, TX, NC, GA, NJ, PA, IL, VA, DC, MD. Minimum of 2 years of experience providing psychiatric care and therapy, with a focus on women’s mental health. Proficiency in medication management, with an emphasis on psychopharmacology for women. Experience providing psychotherapy (CBT, DBT, IPT, or other evidence-based modalities). Strong interpersonal and communication skills, with a patient-centered approach. Ability to work independently and collaboratively within a remote care team. Commitment to cultural competence and sensitivity in caring for a diverse patient population. Benefits: Flexible work hours tailored to your availability, with a minimum commitment of 10 hours per week. Work from the comfort of your home with telehealth services. Be part of a mission-driven company making a significant impact on women's mental wellness. Full administrative support including billing, scheduling, marketing, and IT. Competitive hourly compensation with opportunities for growth. Please Apply Directly on LunaJoy for Consideration.

Job Title: Behavioral Health Outreach Specialist Department: Clinical Operations Reports to: Senior Operations Manager About LunaJoy LunaJoy is a leading provider of mental health services, specializing in supporting women through their mental wellness journey. We offer holistic therapy and medication management to help women overcome challenges like postpartum mental health issues. Our dedicated team of professionals works in a collaborative, flexible, and remote environment, ensuring comprehensive care for our clients. We are rapidly expanding and committed to improving access to quality mental health services across the U.S. Job Overview We are looking for a Behavioral Health Outreach Specialist to join our growing team. As an Outreach Specialist, this opportunity involves developing and executing sales strategies, nurturing client relationships, and educating providers about our resources and services. As part of the LunaJoy team, you will play a vital role in directly contributing to the mental health journey of one million women through purpose-driven innovation, unwavering compassion, and transformative care. You will need speed to adapt quickly and efficiently, and the drive to be 1% better every day, constantly striving for improvement. Additionally, you will demonstrate compassion and contribute to a positive work environment by giving and getting joy in your daily interactions. These values will enable you to effectively contribute to important areas of focus and responsibility. Key Responsibilities: Execute high-volume, proactive outreach to healthcare providers, case managers, and partner organizations through daily calling, alongside email follow-ups, to drive referral engagement and strengthen partnerships. Build and maintain strong relationships with clinical stakeholders through consistent, relationship-focused communication and follow-up. Educate partners on services, care models (e.g., behavioral health integration), and referral workflows to ensure ease of access and utilization. Identify and act on opportunities to increase referral volume, improve patient conversion, and enhance partner engagement through ongoing outreach and performance tracking. Serve as a primary point of contact for partners, ensuring timely responses, issue resolution, and continuous support. Collaborate cross-functionally with clinical, operations, and leadership teams to align partner needs with service delivery and optimize workflows. Monitor referral trends, outreach activity, and partner performance metrics; provide insights and recommendations to improve outcomes. Support onboarding of new partners, including training on referral processes and integration into existing workflows. Maintain accurate tracking of outreach efforts, partner interactions, and performance metrics within CRM systems. Contribute to process improvements by identifying gaps in outreach, communication, and referral workflows to drive efficiency and growth Qualifications: Proven experience in healthcare sales, preferably in the mental health industry. Excellent communication and interpersonal abilities, C1/C2 English proficiency. A deep understanding of mental health services and the ability to communicate the value of our services to clients. Results-oriented with a track record of meeting or exceeding sales targets. Proficiency in using CRM software and sales analytics tools. Nice to Haves: Experience in mental health or women’s healthcare settings. Knowledge of telehealth platforms and virtual care coordination. Strong Interpersonal and communication skills Why LunaJoy? Mission-Driven Purpose: Be a part of an organization dedicated to improving access to mental health care, empowering individuals, and creating positive, lasting change in our communities. Flexibility & Work-Life Balance: We offer a fully remote work environment that allows you to work from wherever you're most comfortable. Embrace the freedom of remote work while staying connected

Job Title: Clinical Liaison Department: Clinical Operations Reports to: Senior Manager of Operations About LunaJoy LunaJoy is a leading provider of mental health services, specializing in supporting women through their mental wellness journey. We offer holistic therapy and medication management to help women overcome challenges like postpartum mental health issues. Our dedicated team of professionals works in a collaborative, flexible, and remote environment, ensuring comprehensive care for our clients. We are rapidly expanding and committed to improving access to quality mental health services across the U.S. Job Overview We are looking for a Clinical Liaison to join our growing team. As Clinical Liaison, this opportunity involves developing and executing sales strategies, nurturing client relationships, and educating providers about our resources and services. As part of the LunaJoy team, you will play a vital role in directly contributing to the mental health journey of one million women through purpose-driven innovation, unwavering compassion, and transformative care. You will need speed to adapt quickly and efficiently, and the drive to be 1% better every day, constantly striving for improvement. Additionally, you will demonstrate compassion and contribute to a positive work environment by giving and getting joy in your daily interactions. These values will enable you to effectively contribute to important areas of focus and responsibility. Key Responsibilities: Execute high-volume, proactive outreach to healthcare providers, case managers, and partner organizations through daily calling, alongside email follow-ups, to drive referral engagement and strengthen partnerships. Build and maintain strong relationships with clinical stakeholders through consistent, relationship-focused communication and follow-up. Educate partners on services, care models (e.g., behavioral health integration), and referral workflows to ensure ease of access and utilization. Identify and act on opportunities to increase referral volume, improve patient conversion, and enhance partner engagement through ongoing outreach and performance tracking. Serve as a primary point of contact for partners, ensuring timely responses, issue resolution, and continuous support. Collaborate cross-functionally with clinical, operations, and leadership teams to align partner needs with service delivery and optimize workflows. Monitor referral trends, outreach activity, and partner performance metrics; provide insights and recommendations to improve outcomes. Support onboarding of new partners, including training on referral processes and integration into existing workflows. Maintain accurate tracking of outreach efforts, partner interactions, and performance metrics within CRM systems. Contribute to process improvements by identifying gaps in outreach, communication, and referral workflows to drive efficiency and growth Qualifications: Proven experience in healthcare sales, preferably in the mental health industry. Excellent communication and interpersonal abilities. A deep understanding of mental health services and the ability to communicate the value of our services to clients. Results-oriented with a track record of meeting or exceeding sales targets. Proficiency in using CRM software and sales analytics tools. Nice to Haves: Experience in mental health or women’s healthcare settings. Knowledge of telehealth platforms and virtual care coordination. Strong Interpersonal and communication skills Why LunaJoy? Mission-Driven Purpose: Be a part of an organization dedicated to improving access to mental health care, empowering individuals, and creating positive, lasting change in our communities. Flexibility & Work-Life Balance: We offer a fully remote work environment that allows you to work from wherever you're most comfortable. Embrace the freedom of remote work while staying connected with a supportive team. This flexibility enables you to create a workspa

Job Title: Clinical Recruiter – Behavioral Health Providers Department: People & Talent / Clinical Operations Reports to: Head of HR/Clinical Ops Manager About Luna Joy Luna Joy is a leading provider of mental health services, specializing in supporting women through their mental wellness journey. We offer holistic therapy and medication management to help women overcome challenges like postpartum mental health issues. Our dedicated team of professionals works in a collaborative, flexible, and remote environment, ensuring comprehensive care for our clients. We are rapidly expanding and committed to improving access to quality mental health services across the U.S. Job Overview We are seeking a highly motivated and resourceful Clinical Recruiter to support the growth of Luna Joy’s behavioral health provider network across the United States. This role will focus on sourcing, engaging, screening, and coordinating the hiring process for licensed mental health providers and medication management clinicians, including PMHNPs, Supervising Physicians/MDs, Psychiatrists, Therapists, Counselors, and other behavioral health professionals. As part of the Luna Joy team, you will play an essential role in directly contributing to supporting the mental health journey of one million women with purpose-driven innovation, unwavering compassion, and transformative care. You will need speed to adapt quickly and efficiently, as well as the drive to be 1% better every day, constantly striving for improvement. Additionally, you will demonstrate compassion and contribute to a positive work environment by giving and getting joy in your daily interactions. These values will enable you to effectively contribute to important areas of focus and responsibility. Key Responsibilities: Manage full-cycle recruitment for behavioral health and psychiatric provider roles Source and recruit: Licensed Mental Health Providers (LMHPs) Psychiatric Mental Health Nurse Practitioners (PMHNPs) Psychiatrists Supervising Physicians / MDs Therapists, Counselors, and Behavioral Health Clinicians Build and maintain strong candidate pipelines through LinkedIn, job boards, referrals, networking, and outbound outreach campaigns Conduct candidate screenings to evaluate licensure, qualifications, experience, and alignment with Luna Joy’s mission and culture Coordinate interviews between candidates and clinical leadership teams Collaborate with credentialing and operations teams to ensure providers meet compliance and licensing requirements Track recruitment metrics and candidate progress within ATS/CRM systems Maintain consistent communication with candidates throughout the hiring process to ensure an exceptional candidate experience Support offer preparation, negotiations, onboarding coordination, and provider start timelines Develop creative sourcing strategies for hard-to-fill and multi-state provider positions Assist with workforce planning and ongoing hiring strategy discussions Qualifications: 3+ years of recruiting experience, preferably in healthcare, behavioral health, or clinical recruiting Experience recruiting licensed healthcare providers strongly preferred Familiarity with behavioral health and medication management roles, including PMHNPs and supervising physicians Understanding of provider licensure, credentialing, and compliance processes Experience using ATS/CRM platforms and LinkedIn Recruiter Strong sourcing, communication, and relationship-building skills Highly organized with strong attention to detail Ability to manage multiple openings simultaneously in a fast-paced environment Nice to Haves: Experience recruiting in telehealth or multi-state healthcare environments Familiarity with behavioral health regulations and provider supervision requirements Experience using Gem, Greenhouse, Lever, Rippling, or similar recruiting platforms Knowledge of healthcare staffing metrics and recruitment reporting Why Luna Joy? Mission-Driven Purpose: Be a part of an

Job Title: Head of Operations  Department: Operations Reports to: COO About Luna Joy Luna Joy is a leading provider of mental health services, specializing in supporting women through their mental wellness journey. We offer holistic therapy and medication management to help women overcome challenges like postpartum mental health issues. Our dedicated team of professionals works in a collaborative, flexible, and remote environment, ensuring comprehensive care for our clients. We are rapidly expanding and committed to improving access to quality mental health services across the U.S. Job Overview We’re looking for a Head of Operations / Director of Operations to own and scale LunaJoy’s operational engine end-to-end. This is a player-coach leadership role responsible for building, optimizing, and scaling systems across clinical operations, care delivery, and revenue workflows. You will partner cross-functionally with clinical leadership, growth, product, and finance to ensure operational excellence, strong unit economics, and scalable infrastructure as we expand. As part of the Luna Joy team, you will play an essential role in directly supporting the mental health journey of one million women through purpose-driven innovation, unwavering compassion, and transformative care. You will need speed to adapt quickly and efficiently, as well as the drive to be 1% better every day, constantly striving for improvement. Additionally, you will demonstrate compassion and contribute to a positive work environment by giving and getting joy in your daily interactions. These values will enable you to contribute effectively to key areas of focus and responsibility. Key Responsibilities: Own end-to-end operations across clinical delivery, care coordination, and revenue workflows (patient intake → care delivery → billing/reimbursement) Design, build, and scale operational systems, including SOPs, workflows, and playbooks across multiple states Build and manage provider capacity, scheduling, and utilization systems to optimize care delivery efficiency Define and track key operational KPIs (utilization, conversion rates, revenue per patient/provider, operational margin) Build dashboards and reporting systems to drive data-informed decision-making Lead cross-functional execution with Clinical, Product, Engineering, Sales/Partnerships, and Finance teams Drive operational efficiency, automation, and continuous process improvement Manage and scale operations teams (ops managers, care coordinators, support functions) Ensure compliance with healthcare regulations, payer requirements, and clinical workflows Support implementation of new partnerships, service lines, and multi-state expansion initiatives Qualifications: 6–10+ years of operations leadership experience with full ownership of end-to-end operations Experience in high-growth startups or scale-ups (Series A–C or equivalent fast-scaling environments) Strong background in healthcare, telehealth, behavioral health, or care delivery operations Experience working within regulated healthcare environments and understanding clinical workflows Proven ability to build and scale operational systems from scratch (0 → 1 and 1 → scale) Strong experience in process design, SOP creation, and operational optimization Data-driven operator with experience owning KPIs and building performance dashboards Experience working cross-functionally with clinical, product, engineering, sales, and finance teams Proven people leadership experience managing operations or care, delivery teams Strong understanding of unit economics, margin drivers, and operational efficiency Nice to Haves: Experience in behavioral health, women’s health, or perinatal care Experience with value-based care models (BHI, CCM, RPM) Background in telehealth or digital health companies (e.g., Headspace Health, Lyra Health, Teladoc Health) Experience scaling multi-state healthcare operations Experience improving gross margin through operational effici

JobJob Title: Lead Software Engineer - AI Focused Department: Product/IT Reports to: COO Location: Remote About Luna Joy Luna Joy is a leading provider of mental health services, specializing in supporting women through their mental wellness journey. We offer holistic therapy and medication management to help women overcome challenges like postpartum mental health issues. Our dedicated team of professionals works in a collaborative, flexible, and remote environment, ensuring comprehensive care for our clients. We are rapidly expanding and committed to improving access to quality mental health services across the U.S. Job Overview We are rebuilding how engineering happens at LunaJoy. Modern AI coding tools, Claude Code, Cursor, and Codex, can now write the majority of production code under human direction. The bottleneck has moved from typing code to scoping problems tightly enough that a fleet of AI agents can execute them without producing pull requests that miss the point. High-impact engineering today isn’t just fast coding; it's about strong systems thinking, sharp specs, and disciplined reviews. This role is the senior-most engineer at LunaJoy. You will own the technical function - engineering and AI infrastructure. You will set our technical direction, scope work for fleets of AI agents, and own the migration of our codebase to be AI-native and AI-readable end-to-end. Within 3 months, you will be running the engineering function autonomously. This is not a standard coding role. It is a leadership and orchestration role for someone who has been an engineer their whole career, knows how to ship, and now wants to operate at a higher level of leverage. Key Responsibilities Lead the architecture, design, and implementation of scalable software systems with embedded AI components. AI infrastructure and agent orchestration. Claude Code workflows, n8n automation flows, agent feedback loops, and the self-improvement infrastructure that makes our agents better over time. The codebase migration to an AI-readable structure. CLAUDE.md hierarchy, file-header docstrings, characterization tests on legacy modules, and strangler-fig migrations of high-risk areas. Specification and review quality. You write the specs that fleets of agents execute against. You are the final review gate for production-bound code. HIPAA-adjacent technical decisions. This role touches PHI. You own the discipline that keeps us compliant and our patients safe. Work closely with data scientists and product managers to translate business needs into technical solutions using ML/AI models. Mentor and guide engineers through code reviews, technical discussions, and career development. Ensure best practices in software development, including testing, monitoring, and documentation. Help manage infrastructure for AI model training, deployment, and monitoring. Requirements Systems thinking. You hold entire systems in your head, data flows, failure modes, dependencies, where complexity hides, and reason about them as a coherent whole. You catalog information so that AI agents can use it effectively. Without this, every other AI fluency on this list is wasted. Specification precision and phased decomposition. You can take a fuzzy product request and produce a specification tight enough that an AI agent can execute it without supervision, with acceptance criteria expressed as tests rather than English. You can also take a 12-month vision and break it into strategic phases, sub-phases, and individual PRs, each independently shippable. Engineering taste and the bug-sniffing sixth sense. You can look at an AI-produced diff and reliably identify the things that look right but are wrong. This is pattern recognition built up over years of finding bugs in real systems; it cannot be taught quickly, and it is the single most important defense against AI-induced production incidents. Written precision under ambiguity. Most of your day will be spent producing written deliverables,

Please note that you must be legally authorized to work in the U.S. for this position. About Us LunaJoy is transforming the landscape of women’s mental health. We believe that mental health care should be accessible, personalized, and empowering, especially during crucial life stages such as postpartum, perimenopause, and other transitional periods. Founded by Dr. Sipra Laddha and Dr. Shama Rathi, psychiatrists who saw firsthand how the system fails women during postpartum transitions. We're building the infrastructure they wished they had. We connect women across the U.S. with licensed mental health professionals who specialize in addressing anxiety, depression, trauma, and postpartum challenges, among other conditions. Luna Joy is operational in over 20 states, with more expansion underway. Our innovative telehealth model ensures that women receive consistent care no matter where they are. Our team of over 50 licensed providers is supported by a robust network that handles everything from credentialing and billing to patient support, making it easier for you to focus on delivering exceptional care. Apply Directly on LunaJoy Job Overview We are looking for Licensed Mental Health Providers (LCSW, LPC, LMFT, LMHC) to join our growing team. As a licensed provider, you will assist in delivering high-quality therapy services, working closely with our clinical team to help patients achieve their mental health goals. This position requires a high level of clinical expertise and compassion to ensure success. Licensed Mental Health Providers can join LunaJoy to supplement their existing practice, with a flexible commitment of at least 10 hours per week. Therapists partnering with LunaJoy enjoy seamless integration with their practice and an expanded reach through new client matching. We handle all administrative tasks—from billing and credentialing to front desk support and IT services. Our comprehensive support allows you to focus entirely on delivering quality care to your patients. As part of the LunaJoy team, you will play an essential role in supporting the mental health journey of one million women with purpose-driven innovation, unwavering compassion, and transformative care. Key Responsibilities: Provide individual and/or group therapy using evidence-based practices. Conduct thorough assessments and develop personalized treatment plans. You will own the treatment plans for a dedicated cohort of patients, maintaining a 48-hour turnaround for all clinical documentation in our EMR. Maintain accurate and timely clinical documentation according to professional standards. Stay up-to-date with the latest research and trends in women’s mental health, ensuring best practices in patient care. Participate in team meetings and case consultations to support collaborative care. Qualifications: Licensed as a LCSW, LPC, LMFT, or LMHC in good standing. Minimum of 2 years of experience in psychotherapy or clinical care. Experience with women’s mental health, particularly perinatal and postpartum mental health, is a plus. Strong interpersonal and communication skills with the ability to work effectively in a remote setting. Proficiency with telehealth platforms and electronic medical record systems is preferred. Passion for women’s mental health and a commitment to making a positive impact. It's Also Nice if You Have: Specialized training in trauma-informed care, cognitive-behavioral therapy (CBT), or dialectical behavior therapy (DBT). Experience working in telehealth settings. Certifications or continuing education in women's mental health. Why Join LunaJoy? Help Solve a Significant Problem Women’s mental health is often underserved, and at Luna Joy, we are changing that. By joining our platform, you will play a critical role in improving access to mental health care and supporting women through their wellness journeys. Flexible Schedule Enjoy the freedom to set your own hours and practice remotely. Luna Joy’s platform supports both part

Job Title: QA Engineer (Manual & Automation Testing) Department: Product / Tech Reports to: Product Manager About LunaJoy LunaJoy is a leading provider of mental health services, specializing in supporting women through their mental wellness journey. We offer holistic therapy and medication management to help women overcome challenges like postpartum mental health issues. Our dedicated team of professionals works in a collaborative, flexible, and remote environment, ensuring comprehensive care for our clients. We are rapidly expanding and committed to improving access to quality mental health services across the U.S. Our product helps women navigate postpartum challenges. You will be the last line of defense, ensuring our AI intake accurately triages high-risk clinical scenarios. Our founders, Dr. Sipra Laddha and Shama Rathi, started LunaJoy after seeing thousands of women struggle to navigate a fragmented maternal mental health system. Job Overview We are looking for a QA Engineer to join our growing team. As a QA Engineer, you will have the opportunity to ensure the quality and reliability of our software products by meticulously identifying and documenting defects, creating comprehensive test cases, and executing thorough testing processes. You will work closely with development teams, product managers, and other stakeholders to achieve a seamless and high-performing user experience for our clients and customers. You will design automated tests to validate our AI-driven intake suggestions, ensuring clinical safety and accuracy for thousands of daily patient interactions. As part of the LunaJoy team, you will play an essential role in directly contributing to support the mental health journey of one million women with purpose-driven innovation, unwavering compassion, and transformative care. You will need speed to adapt quickly and efficiently, and the drive to be 1% better every day, constantly striving for improvement. Additionally, you will demonstrate compassion and contribute to a positive work environment by giving and getting joy in your daily interactions. These values will enable you to effectively contribute to important areas of focus and responsibility. Required Qualifications: 3+ years of experience in Quality Assurance or Software Testing roles. Strong knowledge of manual testing methodologies, tools, and best practices. Hands-on experience with automation frameworks (e.g., Selenium, Cypress, Playwright, or similar). Proficiency in at least one scripting or programming language (e.g., Python, JavaScript, Java). Familiarity with API testing tools (e.g., Postman, Rest Assured, or similar). Experience writing and maintaining test plans, test cases, and bug reports. Strong understanding of SDLC and Agile methodologies (e.g., Scrum or Kanban). Ability to perform regression, smoke, integration, and exploratory testing. Experience working with CI/CD pipelines and version control systems like Git. Preferred Qualifications: Experience with performance testing tools (e.g., JMeter, LoadRunner). Knowledge of database querying (e.g., SQL) to validate backend data. Familiarity with test management tools (e.g., TestRail, Zephyr, or Xray). Exposure to mobile testing (iOS/Android) is a plus. ISTQB or similar certification is a plus. Soft Skills: Strong analytical and problem-solving skills. High attention to detail and the ability to work independently. Excellent verbal and written communication skills. Team player with a proactive and collaborative mindset. Why LunaJoy? Mission-Driven Purpose: Be a part of an organization dedicated to improving access to mental health care, empowering individuals, and creating positive, lasting change in our communities. In your first 30 days, you will map our existing manual intake flow and automate the first 5 critical regression paths using Playwright. By day 90, you will have established a performance testing baseline for our EHR integration. Flexibility & Work-Life Balance: We off

Job Title: Revenue Cycle Management (RCM) Lead Department: Clinical Operations Reports to: COO About Luna Joy Luna Joy is a leading provider of mental health services, specializing in supporting women through their mental wellness journey. We offer holistic therapy and medication management to help women overcome challenges like postpartum mental health issues. Our dedicated team of professionals works in a collaborative, flexible, and remote environment, ensuring comprehensive care for our clients. We are rapidly expanding and committed to improving access to quality mental health services across the U.S. Founded by Dr. Sipra Laddha and Shama Rathi, LunaJoy was built to fix the fragmented care Sipra saw in her own psychiatry practice. You'll work directly with our COO to build the financial engine that funds this mission. Job Overview We are seeking an experienced Revenue Cycle Management (RCM) Lead to oversee and optimize the end-to-end revenue cycle process. This role is responsible for driving collections, reducing denials, improving cash flow, and ensuring compliance while leading a high-performing billing and RCM team. In your first 30 days, you'll audit our current AdvancedMD workflows; by day 90, you will have transitioned our offshore billing team to a new performance-based incentive structure. As part of the Luna Joy team, you will play an essential role in directly supporting the mental health journey of one million women through purpose-driven innovation, unwavering compassion, and transformative care. You will need speed to adapt quickly and efficiently, as well as the drive to be 1% better every day, constantly striving for improvement. Additionally, you will demonstrate compassion and contribute to a positive work environment by giving and getting joy in your daily interactions. These values will enable you to effectively contribute to important areas of focus and responsibility. Key Responsibilities: Lead and manage the full revenue cycle: eligibility, coding, charge entry, billing, AR, and collections. You'll own the RCM strategy for 10k+ monthly claims across 15 states, focusing on reducing our 12% denial rate to <5% within 6 months. Monitor and improve KPIs such as days in AR, denial rates, clean claim rate, and net collections. Oversee claims submission, follow-ups, appeals, and payment posting. Develop and enforce RCM policies, workflows, and best practices. Collaborate with clinical, operations, finance, and IT teams to resolve revenue blockers. Identify root causes of denials and implement corrective actions. Ensure compliance with payer, regulatory, and HIPAA requirements. Train, coach, and performance-manage RCM staff. Support audits and payer communications. Qualifications: 5+ years of experience in medical billing and revenue cycle management 2+ years in a leadership or supervisory role Strong knowledge of payer rules, CPT, ICD-10, and reimbursement models Proven ability to improve collections and reduce AR Experience managing offshore or distributed teams (preferred) Excellent analytical, problem-solving, and communication skills. Nice to Haves: Experience with EHR / PM systems (AdvancedMD, Athena, Kareo, etc.) Familiarity with Excel / Google Sheets. Knowledge of BI or reporting tools (Power BI, Looker, etc. – a plus) Why Luna Joy? Mission-Driven Purpose: Be a part of an organization dedicated to improving access to mental health care, empowering individuals, and creating positive, lasting change in our communities. Flexibility & Work-Life Balance: We offer a fully remote work environment that allows you to work from wherever you're most comfortable. Embrace the freedom of remote work while staying connected with a supportive team. This flexibility enables you to create a workspace that fits your needs, allowing you to focus on making a meaningful impact from anywhere. Collaborative & Inclusive Culture: Join a community of diverse talent who share your passion for making a difference. We fost

About LunaJoy LunaJoy is a leading provider of mental health services, specializing in supporting women through their mental wellness journey. We offer holistic therapy and medication management to help women overcome challenges like postpartum mental health issues. Our dedicated team of professionals works in a collaborative, flexible, and remote environment, ensuring comprehensive care for our clients. We are rapidly expanding and committed to improving access to quality mental health services across the U.S. Job Overview We are looking for a Clinic Outreach Specialist to join our growing team. As an Outreach Specialist, this opportunity involves developing and executing sales strategies, nurturing client relationships, and educating providers about our resources and services. As part of the LunaJoy team, you will play a vital role in directly contributing to the mental health journey of one million women through purpose-driven innovation, unwavering compassion, and transformative care. You will need speed to adapt quickly and efficiently, and the drive to be 1% better every day, constantly striving for improvement. Additionally, you will demonstrate compassion and contribute to a positive work environment by giving and getting joy in your daily interactions. These values will enable you to effectively contribute to important areas of focus and responsibility. Key Responsibilities: Execute high-volume, proactive outreach to healthcare providers, case managers, and partner organizations through daily calling, alongside email follow-ups, to drive referral engagement and strengthen partnerships. Build and maintain strong relationships with clinical stakeholders through consistent, relationship-focused communication and follow-up. Educate partners on services, care models (e.g., behavioral health integration), and referral workflows to ensure ease of access and utilization. Identify and act on opportunities to increase referral volume, improve patient conversion, and enhance partner engagement through ongoing outreach and performance tracking. Serve as a primary point of contact for partners, ensuring timely responses, issue resolution, and continuous support. Collaborate cross-functionally with clinical, operations, and leadership teams to align partner needs with service delivery and optimize workflows. Monitor referral trends, outreach activity, and partner performance metrics; provide insights and recommendations to improve outcomes. Support onboarding of new partners, including training on referral processes and integration into existing workflows. Maintain accurate tracking of outreach efforts, partner interactions, and performance metrics within CRM systems. Contribute to process improvements by identifying gaps in outreach, communication, and referral workflows to drive efficiency and growth Qualifications: Proven experience in healthcare sales, preferably in the mental health industry. Excellent communication and interpersonal abilities. A deep understanding of mental health services and the ability to communicate the value of our services to clients. Results-oriented with a track record of meeting or exceeding sales targets. Proficiency in using CRM software and sales analytics tools. Nice to Haves: Experience in mental health or women’s healthcare settings. Knowledge of telehealth platforms and virtual care coordination. Strong Interpersonal and communication skills Why LunaJoy? Mission-Driven Purpose: Be a part of an organization dedicated to improving access to mental health care, empowering individuals, and creating positive, lasting change in our communities. Flexibility & Work-Life Balance: We offer a fully remote work environment that allows you to work from wherever you're most comfortable. Embrace the freedom of remote work while staying connected with a supportive team. This flexibility enables you to create a workspace that fits your needs, allowing you to focus on making a meaningful impact from anyw

Job Title: Product Manager Department: Product / Tech Reports to: Tech and Development Director About LunaJoy Founded by Dr. Sipra Laddha and Dr. Shama Rathi, who realized while treating patients that the bottleneck wasn't the care itself, but the fragmented infrastructure connecting women to it. LunaJoy is a leading provider of mental health services, specializing in supporting women through their mental wellness journey. We offer holistic therapy and medication management to help women overcome challenges like postpartum mental health issues. Our dedicated team of professionals works in a collaborative, flexible, and remote environment, ensuring comprehensive care for our clients. We are rapidly expanding and committed to improving access to quality mental health services across the U.S. Job Overview We are looking for a Product Manager to lead the development and execution of innovative products that align with business goals and customer needs. You will collaborate with cross-functional teams, define product roadmaps, and ensure successful product launches. You will work closely with development teams, and other stakeholders to achieve a seamless and high-performing user experience for our clients and customers. As part of the LunaJoy team, you will play an essential role in directly contributing to support the mental health journey of one million women with purpose-driven innovation, unwavering compassion, and transformative care. You will need speed to adapt quickly and efficiently, and the drive to be 1% better every day, constantly striving for improvement. Additionally, you will demonstrate compassion and contribute to a positive work environment by giving and getting joy in your daily interactions. These values will enable you to effectively contribute to important areas of focus and responsibility. Key Responsibilities: You will own the product lifecycle for our GoHighLevel (GHL) integrations and provider-facing dashboard. 3+ years of experience leading cross-functional teams to build and launch successful digital products.  Gather and analyze market trends, customer needs, and competitor insights to drive product decisions. Work closely with engineering, design, marketing, and sales teams to develop and launch new products. Write detailed product requirements, user stories, and acceptance criteria. Manage the product lifecycle, from ideation to launch and continuous improvements. Track key product metrics and use data-driven insights to optimize performance. Serve as a key advocate for the product, communicating updates to stakeholders and leadership. Qualifications: Strong understanding of Agile, Scrum, and product lifecycle methodologies. Excellent problem-solving skills with the ability to make data-driven decisions. Experience in user research, A/B testing, and analytics tools. Strong communication and stakeholder management skills. Background in SaaS and Healthcare, is a plus. Proficiency in tools like JIRA, Confluence, Figma, SQL, GHL is preferred. Nice to Haves: Experience in healthcare, and SaaS products. Proficient in Trello and Asana. Skilled in SQL, A/B testing, and growth strategies DTC product experience Familiar with the EOS (Entrepreneurial Operating System) framework. Why LunaJoy? Mission-Driven Purpose: Be a part of an organization dedicated to improving access to mental health care, empowering individuals, and creating positive, lasting change in our communities. Flexibility & Work-Life Balance: We offer a fully remote work environment that allows you to work from wherever you're most comfortable. Embrace the freedom of remote work while staying connected with a supportive team. This flexibility enables you to create a workspace that fits your needs, allowing you to focus on making a meaningful impact from anywhere. Collaborative & Inclusive Culture: Join a community of diverse talent who share your passion for making a difference. We foster a culture of collaboration, growth, and mutual su

Job Title: Full Stack Developer Department: Product/IT Reports to: Lead Software Engineer Location: Remote About Luna Joy Luna Joy is a leading provider of mental health services, specializing in supporting women through their mental wellness journey. We offer holistic therapy and medication management to help women overcome challenges like postpartum mental health issues. Our dedicated team of professionals works in a collaborative, flexible, and remote environment, ensuring comprehensive care for our clients. We are rapidly expanding and committed to improving access to quality mental health services across the U.S. Founded by Dr. Sipra Laddha and Dr. Shama Rathi, two psychiatrists who saw the gaps in maternal mental health care firsthand, we're building the infrastructure they wished they had. Job Overview We’re looking for a Full Stack Developer with 6+ years of experience to help us build and scale the software that powers our patient and clinician experiences. You'll work closely with our Product, Design, and Clinical teams to bring powerful, user-centered features to life, from onboarding systems to personalized care tools. This is a high-impact opportunity to join a purpose-driven team building modern health tech from the ground up. This is a unique opportunity to apply your technical expertise in a purpose-driven environment where you'll directly contribute to our mission of supporting the mental health journeys of one million women. The ideal candidate is adaptable, collaborative, and excited about building scalable, secure, and impactful digital health applications to integrate AI capabilities. In your first 30 days, you will ship our new automated postpartum screening tool. By day 90, you'll own the migration of our clinician dashboard to a more performant real-time architecture. Key Responsibilities: Develop and maintain full-stack features for our web-based platforms Write clean, modular, and testable code using best practices Collaborate with cross-functional teams to deliver high-quality features Implement and manage cloud infrastructure and deployments (AWS) Build and integrate third-party APIs for scheduling, billing, or communication Manage version control and review processes via GitHub Own our production availability and infrastructure-as-code deployments. Identify and resolve technical issues across the stack Suggest and implement AI-powered features to enhance personalization and automation. Manage our AWS environment supporting 10k+ monthly patient sessions and ensure HIPAA-compliant data handling for our growing clinician network. You will own the security and HIPAA compliance of our AWS environment, ensuring that 10k+ patient sessions remain private and performant. Qualifications: We need someone who has navigated the complexities of scaling AWS infrastructure and managing state in complex React applications. Strong proficiency in React. Typescript (or similar frameworks) Understanding of REST APIs and microservices Experience with AWS (EC2, RDS, S3, etc.) Familiarity with databases (SQL and NoSQL) Comfortable using GitHub, CI/CD workflows, and agile tools like Asana Ability to break down technical requirements Passion for mental health, women’s health, and social impact. Nice to Haves: Experience in digital health, telehealth, or healthcare systems Knowledge of HIPAA compliance or handling sensitive data Exposure to AI/ML tools (OpenAI, Hugging Face, etc.) Experience with consumer products Familiarity with remote startup environments Proactivity and ownership. Why Luna Joy? Mission-Driven Work: Every feature you ship improves access to mental health care for women. Remote-First Culture: Work from anywhere with flexibility. Collaborative Environment: You’ll work directly with founders and key decision-makers. Learning & Growth: Build new systems from scratch, experiment with AI, and help shape the product and product roadmap. Compensation & Benefits: Compensation Range: $2,000 - 2,500+ per m