Athelas

At Commure, we're building the AI Operating System for healthcare, the foundation that defines how care is delivered, documented, and financed. Our platform spans the full care journey: Ambient AI and Dictation eliminating documentation burden at the point of care, intelligent Agents automating patient and revenue workflows, and autonomous RCM processing billions in claims, all on a single AI-native platform integrated with 60+ EHRs. Healthcare carries a $1 trillion administrative burden and we're at the center of transforming it. Today, 500,000+ clinicians across 500+ healthcare organizations nationwide trust Commure to handle $25B+ in annual claims and support over 200 million patient interactions. Our latest $70M raise at a $7B valuation reflects the confidence the market has placed in this mission. Our team works directly alongside clinicians, not through layers of process, which means the gap between what you build and its impact on patient care is immediate. We move fast, deploy daily, and take full ownership from early thinking to production. If you're energized by hard problems, high stakes, and a team that holds itself to a high bar, you'll find your people here. The future of healthcare is being built right now. Come deliver this transformation. About the Role As an Enterprise Sales Director, you will drive Commure's biggest opportunities and most strategic areas for revenue growth — with a specific focus on our rapidly growing Revenue Cycle Management (RCM) product. We are scaling quickly and seek individuals who are passionate about healthcare operations, relationship building, and high-stakes deal-making. You will be part of the Enterprise team, reporting to the SVP of Enterprise. This will be a remote position with a significant amount of travel involved. What You'll Do Sales cycle management : Own the RCM sales process end to end — serving as the SME and executive presenter while working in tandem with the local AE. Manage internal and external stakeholders and engage the appropriate resources to drive results. Meet quarterly and annual revenue targets , specifically focused on our RCM solution. Manage prospective client relationships through all phases of the sales cycle, from lead generation to close. Provide a consultative, solutions-oriented sales approach tailored to the unique challenges of revenue cycle teams. Track and maintain pipeline, forecasts, and customer activity using Salesforce and other tools. Drive for big wins over $1M+, while being mindful of land-and-expand opportunities to grow RCM adoption within large provider organizations. Close new business deals by coordinating requirements, developing and negotiating contracts, and working with implementation and services teams for a smooth handoff. Deliver against client performance metrics and KPIs — supporting revenue expansion on existing RCM contracts. Identify, prioritize, and qualify high-impact prospects in the provider space. Cultivate and manage relationships with decision-makers, including CFOs, VPs of Revenue Cycle, and other healthcare finance leaders. Stay informed on industry trends in billing, collections, denials, and reimbursement to better position Commure's RCM platform. What You Have 8+ years of experience selling into healthcare providers , ideally with a strong focus on Revenue Cycle Management, healthcare IT, or financial workflow tools. Proven success selling to strategic and executive stakeholders in provider organizations — particularly in revenue cycle, finance, and operations. Deep understanding of the healthcare sales cycle at the enterprise level, with a track record of leading large, complex deals. Highly driven and execution-focused individual with a strong sense of urgency and belief in Commure's mission. Startup-oriented mindset: team player, self-starter, resourceful, and comfortable navigating ambiguity. Consistent track record of meeting or exceeding revenue targets and quotas

At Commure, we're building the AI Operating System for healthcare, the foundation that defines how care is delivered, documented, and financed. Our platform spans the full care journey: Ambient AI and Dictation eliminating documentation burden at the point of care, intelligent Agents automating patient and revenue workflows, and autonomous RCM processing billions in claims, all on a single AI-native platform integrated with 60+ EHRs. Healthcare carries a $1 trillion administrative burden and we're at the center of transforming it. Today, 500,000+ clinicians across 500+ healthcare organizations nationwide trust Commure to handle $25B+ in annual claims and support over 200 million patient interactions. Our latest $70M raise at a $7B valuation reflects the confidence the market has placed in this mission. Our team works directly alongside clinicians, not through layers of process, which means the gap between what you build and its impact on patient care is immediate. We move fast, deploy daily, and take full ownership from early thinking to production. If you're energized by hard problems, high stakes, and a team that holds itself to a high bar, you'll find your people here. The future of healthcare is being built right now. Come deliver this transformation. About the Role We’re looking for a Engineering Manager to lead the Frontend Platform team powering our Ambient AI products. This team builds and owns the core frontend foundations used across clinician-facing experiences: ambient capture, real-time note generation, review & edit flows, copilot-style assistance, admin tooling, and integrations embedded into clinical workflows. Ambient is a high-throughput, low-latency, high-reliability product used by clinicians during live patient encounters. The frontend platform is critical: it must be fast, resilient, accessible, and intuitive under real-world clinical conditions. Your team’s work directly impacts provider trust, documentation quality, and time saved per visit. This role is ideal for a leader who has scaled frontend platforms for complex, data-heavy, real-time products and who is excited about owning the foundations that enable multiple Ambient product teams to move fast without sacrificing quality or safety. Ideally seeking someone who can join us in the office 1-3 days a week. What You’ll Do People Leadership & Delivery Lead and grow a senior team of frontend platform engineers supporting Ambient AI Set clear technical and execution standards in a high-bar, healthcare-grade environment Coach engineers on scope ownership, technical decision-making, and cross-team influence Hire and develop engineers who can operate across platform, product, and design boundaries Own planning, execution, and delivery for platform initiatives with clear product impact Ambient Frontend Platform Ownership Own the frontend platform used across Ambient experiences (web, mobile, embedded surfaces) Lead architecture for real-time and async workflows (audio capture, streaming updates, AI state transitions) Build and scale shared UI primitives, component libraries, and design systems used across Ambient Improve frontend performance, latency, reliability, and offline/poor-network behavior Establish patterns for error handling, loading states, partial data, and confidence signaling in AI workflows Developer Experience & Scale Create strong frontend abstractions that reduce duplication across Ambient product teams Improve local dev, testing, CI/CD, and release workflows for frontend engineers Define standards for frontend observability, performance metrics, and user-impact monitoring Partner with backend and ML teams to define clean contracts between AI systems and UI layers Cross-Functional Leadership Partner deeply with Product to translate clinical workflows into scalable UI platforms Work closely with Design to evolve clinician-grade design systems and accessibility standards Collaborate with Compliance and

At Commure, we're building the AI Operating System for healthcare, the foundation that defines how care is delivered, documented, and financed. Our platform spans the full care journey: Ambient AI and Dictation eliminating documentation burden at the point of care, intelligent Agents automating patient and revenue workflows, and autonomous RCM processing billions in claims, all on a single AI-native platform integrated with 60+ EHRs. Healthcare carries a $1 trillion administrative burden and we're at the center of transforming it. Today, 500,000+ clinicians across 500+ healthcare organizations nationwide trust Commure to handle $25B+ in annual claims and support over 200 million patient interactions. Our latest $70M raise at a $7B valuation reflects the confidence the market has placed in this mission. Our team works directly alongside clinicians, not through layers of process, which means the gap between what you build and its impact on patient care is immediate. We move fast, deploy daily, and take full ownership from early thinking to production. If you're energized by hard problems, high stakes, and a team that holds itself to a high bar, you'll find your people here. The future of healthcare is being built right now. Come deliver this transformation. About the Role Join Commure as an Enterprise Account Executive for Strongline and take ownership of a growing territory as we expand into new enterprise visibility solutions. You'll drive some of our largest and most strategic revenue growth opportunities. We're seeking passionate relationship builders and deal-makers to accelerate our mission. Reporting to the VP of Sales within the Strongline Sales team, you'll be a key player in our enterprise growth. What You'll Do Strategic Sales Management: Own the full sales cycle, from lead generation through contract negotiation, engaging internal and external resources to maximize results. Revenue Achievement: Consistently meet and exceed quarterly and annual revenue targets. Relationship Cultivation: Build and maintain strong relationships with prospective clients at all stages of the sales process. Consultative Solution Selling: Deliver tailored, consultative solutions that address client needs and drive business outcomes. Sales Operations: Accurately track customer contact information, deal management, and forecast sales High-Value Deal Closure: Drive and close large deals ($1M+), while also identifying and capitalizing on land-and-expand opportunities within our growing enterprise visibility platform. Exceed Quota: Proactively generate new business through your existing relationships, self-driven initiatives, inbound lead management, industry events, and strategic renewals and upsells. Contract Negotiation: Develop winning strategies, build key stakeholder relationships, scope solution requirements, and negotiate deals through contract signing. Client Performance Management: Drive revenue growth within existing accounts and expand into new enterprise solutions by delivering against client performance metrics. Pipeline Development: Identify, prioritize, and qualify key buying influences, and effectively guide them through the sales process. Industry Expertise: Cultivate relationships with customers, decision-makers, and thought leaders, and stay abreast of new product developments and their potential market impact. What You Have Extensive Healthcare Sales Experience: 8+ years of experience selling into large healthcare systems, engaging with C-level executives (CNOs, CIOs, CTOs) and high-level operational leaders (VPs, Directors). Sales Cycle Expert: Proven expertise in building pipelines, moving opportunities through complex sales cycles, and effectively presenting and discussing solutions with key decision-makers. You know how to "drive a deal.” Passionate Evangelist: A highly energetic and driven individual with a strong sense of urgency and a deep belief in our mission. Collaborative Team Playe

At Commure, we're building the AI Operating System for healthcare, the foundation that defines how care is delivered, documented, and financed. Our platform spans the full care journey: Ambient AI and Dictation eliminating documentation burden at the point of care, intelligent Agents automating patient and revenue workflows, and autonomous RCM processing billions in claims, all on a single AI-native platform integrated with 60+ EHRs. Healthcare carries a $1 trillion administrative burden and we're at the center of transforming it. Today, 500,000+ clinicians across 500+ healthcare organizations nationwide trust Commure to handle $25B+ in annual claims and support over 200 million patient interactions. Our latest $70M raise at a $7B valuation reflects the confidence the market has placed in this mission. Our team works directly alongside clinicians, not through layers of process, which means the gap between what you build and its impact on patient care is immediate. We move fast, deploy daily, and take full ownership from early thinking to production. If you're energized by hard problems, high stakes, and a team that holds itself to a high bar, you'll find your people here. The future of healthcare is being built right now. Come deliver this transformation. About the Role The Mid-Market Account Executive at Commure is responsible for closing new business through full-cycle, relationship-based selling while aligning solutions with client needs. You’ll evangelize the Commure story, exceed sales quotas, and collaborate cross-functionally to drive growth. The ideal candidate has at least one year of sales experience, strong communication skills, and a proven ability to win new business. This role is fast-paced and results-driven - perfect for someone motivated, organized, and eager to grow in the healthcare tech space. _ This full-time position requires 5 days on-site in our Mountain View or San Francisco, CA headquarters. _ What You’ll Do Successfully close new business through relationship-based selling Master the ability to evangelize the Commure story Achieve and exceed monthly and quarterly quotas Align Commure solutions with business objectives and needs Successfully manage and overcome prospect objections Collaborate effectively with the account team and others to drive new business Proactively keep abreast of our industry and the technology landscape to ensure you are a trusted resource to prospects and customers What You Have At least one year of experience closing new deals Demonstrated leadership ability Tenacious hunger to win business and close deals Demonstrated experience and success in a sales role (preferably software sales) Experience with quota and commission compensation structure Ability to effectively speak with prospects of all levels (including C-level executives) Excellent written and oral communication skills Highly organized and strong time management skills Ability to work in a fast paced, changing environment Self driven, motivated, and results-oriented Proven prospecting and sales cycle management skills Proven success in penetrating new markets and closing new business Please be aware that all official communication from us will come exclusively from email addresses ending in @ getathelas.com, @ commure.com or @ augmedix.com. Any emails from other domains are not affiliated with our organization. Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis.

At Commure, we're building the AI Operating System for healthcare, the foundation that defines how care is delivered, documented, and financed. Our platform spans the full care journey: Ambient AI and Dictation eliminating documentation burden at the point of care, intelligent Agents automating patient and revenue workflows, and autonomous RCM processing billions in claims, all on a single AI-native platform integrated with 60+ EHRs. Healthcare carries a $1 trillion administrative burden and we're at the center of transforming it. Today, 500,000+ clinicians across 500+ healthcare organizations nationwide trust Commure to handle $25B+ in annual claims and support over 200 million patient interactions. Our latest $70M raise at a $7B valuation reflects the confidence the market has placed in this mission. Our team works directly alongside clinicians, not through layers of process, which means the gap between what you build and its impact on patient care is immediate. We move fast, deploy daily, and take full ownership from early thinking to production. If you're energized by hard problems, high stakes, and a team that holds itself to a high bar, you'll find your people here. The future of healthcare is being built right now. Come deliver this transformation. About the Role The Mid-Market Account Executive at Commure is responsible for closing new business through full-cycle, relationship-based selling while aligning solutions with client needs. You’ll evangelize the Commure story, exceed sales quotas, and collaborate cross-functionally to drive growth. The ideal candidate has at least one year of sales experience, strong communication skills, and a proven ability to win new business. This role is fast-paced and results-driven - perfect for someone motivated, organized, and eager to grow in the healthcare tech space. _ This full-time position requires 5 days on-site in our Mountain View or San Francisco, CA headquarters. _ What You’ll Do Successfully close new business through relationship-based selling Master the ability to evangelize the Commure story Achieve and exceed monthly and quarterly quotas Align Commure solutions with business objectives and needs Successfully manage and overcome prospect objections Collaborate effectively with the account team and others to drive new business Proactively keep abreast of our industry and the technology landscape to ensure you are a trusted resource to prospects and customers What You Have At least one year of experience closing new deals Demonstrated leadership ability Tenacious hunger to win business and close deals Demonstrated experience and success in a sales role (preferably software sales) Experience with quota and commission compensation structure Ability to effectively speak with prospects of all levels (including C-level executives) Excellent written and oral communication skills Highly organized and strong time management skills Ability to work in a fast paced, changing environment Self driven, motivated, and results-oriented Proven prospecting and sales cycle management skills Proven success in penetrating new markets and closing new business Please be aware that all official communication from us will come exclusively from email addresses ending in @ getathelas.com, @ commure.com or @ augmedix.com. Any emails from other domains are not affiliated with our organization. Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis.

At Commure, we're building the AI Operating System for healthcare, the foundation that defines how care is delivered, documented, and financed. Our platform spans the full care journey: Ambient AI and Dictation eliminating documentation burden at the point of care, intelligent Agents automating patient and revenue workflows, and autonomous RCM processing billions in claims, all on a single AI-native platform integrated with 60+ EHRs. Healthcare carries a $1 trillion administrative burden and we're at the center of transforming it. Today, 500,000+ clinicians across 500+ healthcare organizations nationwide trust Commure to handle $25B+ in annual claims and support over 200 million patient interactions. Our latest $70M raise at a $7B valuation reflects the confidence the market has placed in this mission. Our team works directly alongside clinicians, not through layers of process, which means the gap between what you build and its impact on patient care is immediate. We move fast, deploy daily, and take full ownership from early thinking to production. If you're energized by hard problems, high stakes, and a team that holds itself to a high bar, you'll find your people here. The future of healthcare is being built right now. Come deliver this transformation. About the Role As Assistant Manager, RCM Operations , you will lead and manage teams responsible for process automation, LLM-based solutions, and operational tooling. You’ll set direction, optimize workflows, and ensure delivery at scale. You will be responsible for driving cross-functional initiatives, ensuring operational excellence, and enhancing process efficiency through data-driven decision-making. You will collaborate with the Engineering, Product, and Operations teams to define, implement, and optimize critical workflows. We’re seeking a top 1% operator who combines deep technical expertise with people management, extreme ownership, and an obsession with customer impact. What You’ll Do Lead, mentor, and grow a high-performing team of analysts, engineers, and automation specialists. Set clear goals, define expectations, and build a culture of ownership, accountability, and performance. Scale teams and systems to support 4x company growth over the coming year. Oversee the design, development, and implementation of LLM-based automation pipelines for RCM workflows. Collaborate with Product and Engineering teams to define technical specs and scalable architecture. Drive end-to-end program execution across AI/ML tooling and workflow/bot deployments. Identify bottlenecks and inefficiencies in workflows, and architect systems to improve accuracy, speed, and scalability. Standardize documentation, implement QA checkpoints, and build dashboards to monitor automation success. Use SQL, Python, or scripting tools to build and maintain custom automations and reporting pipelines. Develop dashboards and reports using tools like SQL, Excel, and BI platforms to monitor program health and operational success. Serve as the operational link between BD and the US RCM team, ensuring smooth communication and alignment on priorities. Translate business needs into technical requirements and ensure alignment across stakeholders. Represent Automation in leadership reviews, report out on team KPIs, blockers, and upcoming initiatives. What You Have Experience & Background: 3+ years of experience in technical operations roles (e.g., Data Analyst, Data Scientist, Technical Program Manager) within fast-paced, high-growth environments; experience in fintech, healthcare, or SaaS is preferred. Top 1% operators: You are known for being one of the strongest performers on every team you’ve been on, and you consistently go above and beyond what’s expected. Builder mindset: You thrive in zero-to-one environments, proactively create systems to solve problems at scale, and treat every inefficiency as a chance to automate or improve. Extreme ownership: You don’t wait for perm

At Commure, we're building the AI Operating System for healthcare, the foundation that defines how care is delivered, documented, and financed. Our platform spans the full care journey: Ambient AI and Dictation eliminating documentation burden at the point of care, intelligent Agents automating patient and revenue workflows, and autonomous RCM processing billions in claims, all on a single AI-native platform integrated with 60+ EHRs. Healthcare carries a $1 trillion administrative burden and we're at the center of transforming it. Today, 500,000+ clinicians across 500+ healthcare organizations nationwide trust Commure to handle $25B+ in annual claims and support over 200 million patient interactions. Our latest $70M raise at a $7B valuation reflects the confidence the market has placed in this mission. Our team works directly alongside clinicians, not through layers of process, which means the gap between what you build and its impact on patient care is immediate. We move fast, deploy daily, and take full ownership from early thinking to production. If you're energized by hard problems, high stakes, and a team that holds itself to a high bar, you'll find your people here. The future of healthcare is being built right now. Come deliver this transformation. About the Role At Commure, our Ambient AI team is at the forefront of revolutionizing healthcare technology by building AI solutions that span the entire care journey, from the patient visit to the final claim. You'll work across real-time clinical documentation powered by LLMs, AI-driven billing automation that improves revenue capture and reduces denials, and a clinical intelligence platform that grounds answers in live patient context. If you love working on important, exciting problems in healthcare and love shipping quickly, come join us! What You’ll Do Contribute to the most advanced healthcare platform in the country Help scale infrastructure that supports the largest health systems in the country Be a part of a tremendously fast-paced team that celebrates fast execution and decisions Work across the entire software stack Work with a stack that includes Python, Flask, Django, FastAPIs and other frameworks Work directly with customers to solve their issues daily What You Have Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field, or equivalent extensive experience Professional software development industry experience [Preferred] Strong Backend Programming Skills [Preferred] Experience in environments where you have to ship quickly. We move fast. General Understanding of Containers and Cloud (Docker, Kubernetes) Excitement to work in a high impact field with a builder attitude! Experience building production environments Attention to detail around user experience and customer needs Extremely motivated to grow Strong leadership skills Please be aware that all official communication from us will come exclusively from email addresses ending in @ getathelas.com, @ commure.com or @ augmedix.com. Any emails from other domains are not affiliated with our organization. Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis.

At Commure, we're building the AI Operating System for healthcare, the foundation that defines how care is delivered, documented, and financed. Our platform spans the full care journey: Ambient AI and Dictation eliminating documentation burden at the point of care, intelligent Agents automating patient and revenue workflows, and autonomous RCM processing billions in claims, all on a single AI-native platform integrated with 60+ EHRs. Healthcare carries a $1 trillion administrative burden and we're at the center of transforming it. Today, 500,000+ clinicians across 500+ healthcare organizations nationwide trust Commure to handle $25B+ in annual claims and support over 200 million patient interactions. Our latest $70M raise at a $7B valuation reflects the confidence the market has placed in this mission. Our team works directly alongside clinicians, not through layers of process, which means the gap between what you build and its impact on patient care is immediate. We move fast, deploy daily, and take full ownership from early thinking to production. If you're energized by hard problems, high stakes, and a team that holds itself to a high bar, you'll find your people here. The future of healthcare is being built right now. Come deliver this transformation. About the Role At Commure, our Ambient AI team is at the forefront of revolutionizing healthcare technology by building AI solutions that span the entire care journey, from the patient visit to the final claim. You'll work across real-time clinical documentation powered by LLMs, AI-driven billing automation that improves revenue capture and reduces denials, and a clinical intelligence platform that grounds answers in live patient context. If you love working on important, exciting problems in healthcare and love shipping quickly, come join us! What You’ll Do Contribute to the most advanced healthcare platform in the country Help scale infrastructure that supports the largest health systems in the country Be a part of a tremendously fast-paced team that celebrates fast execution and decisions Work across the entire software stack Work with a stack that includes Python, Flask, Django, FastAPIs and other frameworks Work directly with customers to solve their issues daily What You Have Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field, or equivalent extensive experience Professional software development industry experience [Preferred] Strong Backend Programming Skills [Preferred] Experience in environments where you have to ship quickly. We move fast. General Understanding of Containers and Cloud (Docker, Kubernetes) Excitement to work in a high impact field with a builder attitude! Experience building production environments Attention to detail around user experience and customer needs Extremely motivated to grow Strong leadership skills Please be aware that all official communication from us will come exclusively from email addresses ending in @ getathelas.com, @ commure.com or @ augmedix.com. Any emails from other domains are not affiliated with our organization. Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis.

At Commure, we're building the AI Operating System for healthcare, the foundation that defines how care is delivered, documented, and financed. Our platform spans the full care journey: Ambient AI and Dictation eliminating documentation burden at the point of care, intelligent Agents automating patient and revenue workflows, and autonomous RCM processing billions in claims, all on a single AI-native platform integrated with 60+ EHRs. Healthcare carries a $1 trillion administrative burden and we're at the center of transforming it. Today, 500,000+ clinicians across 500+ healthcare organizations nationwide trust Commure to handle $25B+ in annual claims and support over 200 million patient interactions. Our latest $70M raise at a $7B valuation reflects the confidence the market has placed in this mission. Our team works directly alongside clinicians, not through layers of process, which means the gap between what you build and its impact on patient care is immediate. We move fast, deploy daily, and take full ownership from early thinking to production. If you're energized by hard problems, high stakes, and a team that holds itself to a high bar, you'll find your people here. The future of healthcare is being built right now. Come deliver this transformation. About the Role We are seeking an experienced Clinical Implementation Specialist to drive the successful implementation and adoption of Commure's product suite across our enterprise healthcare clients. This role is crucial in ensuring smooth client onboarding, rapid time-to-value, and will involve leading a team of implementation specialists while managing our most strategic client relationships. _ <u>This role is entirely remote-based with travel requirements up to 50%</u> _ What You'll Do Drive activation projects for new strategic clients, from kickoff to go-live and steady state Define and standardize implementation methodologies and best practices across the organization Develop and execute comprehensive implementation plans aligned with client objectives and timelines Coordinate cross-functional teams including IT, clinical staff, and administrative personnel during the implementation Configure and customize Commure solutions to meet specific client requirements and workflows Design and build custom operational tools and dashboards using Retool to support client implementations and track metrics Create and maintain data pipelines and analytics workflows to monitor implementation progress Develop SQL queries and scripts to analyze client usage patterns and adoption metrics Design and deliver training programs for various user groups (providers, staff, administrators) Establish and track key performance indicators (KPIs) to measure implementation success Build automated reporting solutions to track implementation progress and success metrics Own and nurture C-level relationships during the activation phase, ensuring high satisfaction and adoption Create and maintain implementation documentation, best practices, and process improvements Collaborate with Product and Engineering teams to resolve technical issues during implementation Drive continuous improvement of implementation processes based on metrics and feedback What You Have Bachelor's degree in Healthcare Administration, Business, Computer Science, or related technical field 3+ years of experience in SaaS technology, healthcare technology or a similar role Technical aptitude with basic data analysis capabilities i.e. SQL and experience with data visualization tools (Looker, Tableau) Excellent project management skills with the ability to manage multiple strategic implementations simultaneously Superior communication and presentation skills, particularly with stakeholders Experience with change management and stakeholder engagement at enterprise scale Ability to travel 25% of time (upwards of 50% based on site/client) for on-site client engagement Nice to Have Experien

At Commure, we're building the AI Operating System for healthcare, the foundation that defines how care is delivered, documented, and financed. Our platform spans the full care journey: Ambient AI and Dictation eliminating documentation burden at the point of care, intelligent Agents automating patient and revenue workflows, and autonomous RCM processing billions in claims, all on a single AI-native platform integrated with 60+ EHRs. Healthcare carries a $1 trillion administrative burden and we're at the center of transforming it. Today, 500,000+ clinicians across 500+ healthcare organizations nationwide trust Commure to handle $25B+ in annual claims and support over 200 million patient interactions. Our latest $70M raise at a $7B valuation reflects the confidence the market has placed in this mission. Our team works directly alongside clinicians, not through layers of process, which means the gap between what you build and its impact on patient care is immediate. We move fast, deploy daily, and take full ownership from early thinking to production. If you're energized by hard problems, high stakes, and a team that holds itself to a high bar, you'll find your people here. The future of healthcare is being built right now. Come deliver this transformation. About the Role We are seeking an experienced Clinical Implementation Specialist to drive the successful implementation and adoption of Commure's product suite across our enterprise healthcare clients. This role is crucial in ensuring smooth client onboarding, rapid time-to-value, and will involve leading a team of implementation specialists while managing our most strategic client relationships. _ <u>This role is entirely remote-based with travel requirements up to 50%</u> _ What You'll Do Drive activation projects for new strategic clients, from kickoff to go-live and steady state Define and standardize implementation methodologies and best practices across the organization Develop and execute comprehensive implementation plans aligned with client objectives and timelines Coordinate cross-functional teams including IT, clinical staff, and administrative personnel during the implementation Configure and customize Commure solutions to meet specific client requirements and workflows Design and build custom operational tools and dashboards using Retool to support client implementations and track metrics Create and maintain data pipelines and analytics workflows to monitor implementation progress Develop SQL queries and scripts to analyze client usage patterns and adoption metrics Design and deliver training programs for various user groups (providers, staff, administrators) Establish and track key performance indicators (KPIs) to measure implementation success Build automated reporting solutions to track implementation progress and success metrics Own and nurture C-level relationships during the activation phase, ensuring high satisfaction and adoption Create and maintain implementation documentation, best practices, and process improvements Collaborate with Product and Engineering teams to resolve technical issues during implementation Drive continuous improvement of implementation processes based on metrics and feedback What You Have Bachelor's degree in Healthcare Administration, Business, Computer Science, or related technical field 3+ years of experience in SaaS technology, healthcare technology or a similar role Technical aptitude with basic data analysis capabilities i.e. SQL and experience with data visualization tools (Looker, Tableau) Excellent project management skills with the ability to manage multiple strategic implementations simultaneously Superior communication and presentation skills, particularly with stakeholders Experience with change management and stakeholder engagement at enterprise scale Ability to travel 25% of time (upwards of 50% based on site/client) for on-site client engagement Nice to Have Experien

At Commure, we're building the AI Operating System for healthcare, the foundation that defines how care is delivered, documented, and financed. Our platform spans the full care journey: Ambient AI and Dictation eliminating documentation burden at the point of care, intelligent Agents automating patient and revenue workflows, and autonomous RCM processing billions in claims, all on a single AI-native platform integrated with 60+ EHRs. Healthcare carries a $1 trillion administrative burden and we're at the center of transforming it. Today, 500,000+ clinicians across 500+ healthcare organizations nationwide trust Commure to handle $25B+ in annual claims and support over 200 million patient interactions. Our latest $70M raise at a $7B valuation reflects the confidence the market has placed in this mission. Our team works directly alongside clinicians, not through layers of process, which means the gap between what you build and its impact on patient care is immediate. We move fast, deploy daily, and take full ownership from early thinking to production. If you're energized by hard problems, high stakes, and a team that holds itself to a high bar, you'll find your people here. The future of healthcare is being built right now. Come deliver this transformation. About the Role We are seeking a Data Operations Analyst who will work at the intersection of QBR technical support and Revenue Cycle Management (RCM) data analysis. This role requires a strong mix of technical expertise (SQL, Excel, data validation), critical thinking, and attention to detail. The Analyst will be responsible for creating and enhancing QBR decks, running custom analyses, and ensuring high-quality data accuracy within patient verification and benefits processes. The ideal candidate will bring strong analytical skills, a problem-solving mindset, and the ability to deliver error-free, business-critical outputs for internal teams and clients. What You’ll Do Deck Creation & Automation: Custom Analysis & Data QA Client-Facing Custom Analysis : Support ad hoc requests from clients, including detailed SQL and Excel-based analysis, and develop custom Retool dashboards where applicable. Data Verification: Validate that revenue transaction reports are accurately ingested from EHR systems and reconcile data discrepancies. Quality Assurance Testing: Develop and execute test plans for data ingestion, identify discrepancies, and document QA results. Mathematical/Financial Analysis: Apply quantitative reasoning to validate numerical accuracy in reports and ensure data integrity. Process Improvement: Collaborate with engineering and operations teams to streamline QA processes, data workflows, and reporting accuracy. Documentation & Reporting: Maintain records of QA activities, mappings, and findings, and present reports to stakeholders. Compliance: Ensure all data handling complies with HIPAA and other regulatory requirements. What You Have Bachelor’s degree in Information Systems, Computer Science, Mathematics, Healthcare Informatics, or related field. Minimum 1 year of experience in data analysis, quality assurance, or technical reporting (healthcare/RCM preferred). Strong technical ability: Proficiency in SQL and Excel (including pivot tables, VLOOKUP, macros, and data analysis). Ability to perform quantitative reasoning to review metrics logically and identify inconsistencies. High attention to detail – able to spot even the smallest errors before work is released. Strong communication skills to relay insights, raise concerns, and collaborate across teams. Familiarity with healthcare revenue cycle and financial reporting (preferred). Experience with data visualisation tools (Tableau, Power BI) is a plus. Growth mindset – ability to become semi-self-sufficient within 2–3 months. Willingness to work in India Night Shifts (US Day shift – EST to PST). Please be aware that all official communication from us will come exclusively from e

At Commure, we're building the AI Operating System for healthcare, the foundation that defines how care is delivered, documented, and financed. Our platform spans the full care journey: Ambient AI and Dictation eliminating documentation burden at the point of care, intelligent Agents automating patient and revenue workflows, and autonomous RCM processing billions in claims, all on a single AI-native platform integrated with 60+ EHRs. Healthcare carries a $1 trillion administrative burden and we're at the center of transforming it. Today, 500,000+ clinicians across 500+ healthcare organizations nationwide trust Commure to handle $25B+ in annual claims and support over 200 million patient interactions. Our latest $70M raise at a $7B valuation reflects the confidence the market has placed in this mission. Our team works directly alongside clinicians, not through layers of process, which means the gap between what you build and its impact on patient care is immediate. We move fast, deploy daily, and take full ownership from early thinking to production. If you're energized by hard problems, high stakes, and a team that holds itself to a high bar, you'll find your people here. The future of healthcare is being built right now. Come deliver this transformation. About the Role We are looking for a Data Operations Analyst to join our RCM Global Operations team. This individual will be responsible for ensuring the accuracy and reliability of key processes and data, supporting our mission to improve the efficiency and effectiveness of healthcare providers. This is a high-impact role requiring extreme attention to detail, a focus on quality, and the ability to work across different functions to maintain the highest standards. The role requires a commitment to excellence, the ability to handle ambiguity, and a passion for continuous improvement. What You'll Do Quality Assurance and Documentation: Conduct quality assurance checks on operational processes, ensuring that all details are correct and there are zero errors. Process Adherence: Follow detailed processes meticulously and ensure documentation is comprehensive and up-to-date. Data Analysis: Analyze large datasets and perform quality checks using SQL and other tools to identify discrepancies, optimize processes, and support business decisions. Instruction Creation: Write detailed instructions and process documents, ranging from simple to complex, to guide internal teams effectively. Communication: Communicate clearly and effectively in both written and verbal formats, ensuring that complex topics are explained in an easily understandable manner. Cross-Team Collaboration: Work closely with different teams, such as Product, Engineering, Sales, and Account Management, to uphold quality standards and solve emerging issues. What You Have Education: Bachelor’s degree in Computer Science, Data Science, Mathematics, Statistics, Economics, or a related field, or equivalent work experience Extreme Attention to Detail: Ability to spot discrepancies and ensure accuracy in all aspects of the role. SQL Proficiency: Experience with SQL for data querying and analysis, including working with large datasets to maintain data integrity. Strong Documentation Skills: Ability to create, maintain, and follow detailed process documentation. Communication Skills: Excellent written and verbal communication skills, capable of explaining complex topics clearly. Ownership and Accountability: A mindset of taking full ownership of responsibilities and a commitment to high-quality output. Adaptability: Ability to thrive in a fast-paced, dynamic environment and manage ambiguity effectively. Details: Shift Detail: Night shift, (10:00 pm, BST - 7:00 am, BST) Workdays: Monday to Friday Please be aware that all official communication from us will come exclusively from email addresses ending in @ getathelas.com, @ commure.com or @ augmedix.com. Any emails from other domains are not affi

At Commure, we're building the AI Operating System for healthcare, the foundation that defines how care is delivered, documented, and financed. Our platform spans the full care journey: Ambient AI and Dictation eliminating documentation burden at the point of care, intelligent Agents automating patient and revenue workflows, and autonomous RCM processing billions in claims, all on a single AI-native platform integrated with 60+ EHRs. Healthcare carries a $1 trillion administrative burden and we're at the center of transforming it. Today, 500,000+ clinicians across 500+ healthcare organizations nationwide trust Commure to handle $25B+ in annual claims and support over 200 million patient interactions. Our latest $70M raise at a $7B valuation reflects the confidence the market has placed in this mission. Our team works directly alongside clinicians, not through layers of process, which means the gap between what you build and its impact on patient care is immediate. We move fast, deploy daily, and take full ownership from early thinking to production. If you're energized by hard problems, high stakes, and a team that holds itself to a high bar, you'll find your people here. The future of healthcare is being built right now. Come deliver this transformation. About the Role We’re hiring a Director of Growth Marketing to run a high‑velocity, full‑funnel growth engine, hands‑on. This role blends strategy and execution: you’ll continue enhancing the growth system, run the experiments, and orchestrate cross‑functional partners (Product, Sales, RevOps, Brand/Creative, Web) to turn signal into pipeline and revenue. What You'll Do Full‑Funnel Growth Ownership Own acquisition across paid (search, social, programmatic, video), organic (SEO, content, web), partnerships, referral, and ABM. Stand up a rigorous experimentation program across audiences, offers, creative, and landing pages; drive rapid learning loops and scale winners. Execute a friction‑free path from demand to pipeline: define ICPs, messaging, routing rules, handoff SLAs, and feedback loops with Sales. Continue expanding campaigns in established channels and consistently test into new media. Brand × Performance Integration Translate the brand narrative into performance assets that inspire and convert; ensure every touchpoint—ads, pages, nurture, physical pieces—reinforces positioning and elevates trust. Develop modular creative systems and briefs for internal partners and external agencies to support consistent, high‑quality output. Growth Stack & Analytics Design the growth instrumentation end‑to‑end (e.g., Salesforce, HubSpot, GA4, Webflow/CMS, attribution/BI)—and other tools already in place. Partner with RevOps/Analytics for consistent tracking, data hygiene, taxonomy, experimentation frameworks, and attribution models that inform decisions with precision. Agency & Vendor Leadership Manage agencies/contractors (media, creative, CRO, SEO) with a clear operating model, briefs, and performance expectations. Negotiate scope, ensure alignment, and keep external partners accountable to outcomes and learning velocity. Lead Through Influence Serve as the DRI for growth: set the strategy, establish the operating cadence, and align Sales, RevOps, Product, and Brand around clear priorities and decision criteria. Create clarity and momentum without line authority—turning cross‑functional stakeholders into an integrated growth “squad.” Internal Evangelism & Reporting Build crisp dashboards and narratives for Marketing and GTM leaders; translate results into insights, next actions, and investment guidance. Maintain a transparent roadmap and experiment backlog; communicate trade‑offs and learnings frequently. What You Have Bring senior‑level, hands‑on experience running integrated growth programs in B2B SaaS (healthtech a plus). Adept both in creative work and analytics —as comfortable writing a high‑impact brief as you are instrumenting a funn

At Commure, we're building the AI Operating System for healthcare, the foundation that defines how care is delivered, documented, and financed. Our platform spans the full care journey: Ambient AI and Dictation eliminating documentation burden at the point of care, intelligent Agents automating patient and revenue workflows, and autonomous RCM processing billions in claims, all on a single AI-native platform integrated with 60+ EHRs. Healthcare carries a $1 trillion administrative burden and we're at the center of transforming it. Today, 500,000+ clinicians across 500+ healthcare organizations nationwide trust Commure to handle $25B+ in annual claims and support over 200 million patient interactions. Our latest $70M raise at a $7B valuation reflects the confidence the market has placed in this mission. Our team works directly alongside clinicians, not through layers of process, which means the gap between what you build and its impact on patient care is immediate. We move fast, deploy daily, and take full ownership from early thinking to production. If you're energized by hard problems, high stakes, and a team that holds itself to a high bar, you'll find your people here. The future of healthcare is being built right now. Come deliver this transformation. About the Role We’re hiring a Director of Growth Marketing to run a high‑velocity, full‑funnel growth engine, hands‑on. This role blends strategy and execution: you’ll continue enhancing the growth system, run the experiments, and orchestrate cross‑functional partners (Product, Sales, RevOps, Brand/Creative, Web) to turn signal into pipeline and revenue. What You'll Do Full‑Funnel Growth Ownership Own acquisition across paid (search, social, programmatic, video), organic (SEO, content, web), partnerships, referral, and ABM. Stand up a rigorous experimentation program across audiences, offers, creative, and landing pages; drive rapid learning loops and scale winners. Execute a friction‑free path from demand to pipeline: define ICPs, messaging, routing rules, handoff SLAs, and feedback loops with Sales. Continue expanding campaigns in established channels and consistently test into new media. Brand × Performance Integration Translate the brand narrative into performance assets that inspire and convert; ensure every touchpoint—ads, pages, nurture, physical pieces—reinforces positioning and elevates trust. Develop modular creative systems and briefs for internal partners and external agencies to support consistent, high‑quality output. Growth Stack & Analytics Design the growth instrumentation end‑to‑end (e.g., Salesforce, HubSpot, GA4, Webflow/CMS, attribution/BI)—and other tools already in place. Partner with RevOps/Analytics for consistent tracking, data hygiene, taxonomy, experimentation frameworks, and attribution models that inform decisions with precision. Agency & Vendor Leadership Manage agencies/contractors (media, creative, CRO, SEO) with a clear operating model, briefs, and performance expectations. Negotiate scope, ensure alignment, and keep external partners accountable to outcomes and learning velocity. Lead Through Influence Serve as the DRI for growth: set the strategy, establish the operating cadence, and align Sales, RevOps, Product, and Brand around clear priorities and decision criteria. Create clarity and momentum without line authority—turning cross‑functional stakeholders into an integrated growth “squad.” Internal Evangelism & Reporting Build crisp dashboards and narratives for Marketing and GTM leaders; translate results into insights, next actions, and investment guidance. Maintain a transparent roadmap and experiment backlog; communicate trade‑offs and learnings frequently. What You Have Bring senior‑level, hands‑on experience running integrated growth programs in B2B SaaS (healthtech a plus). Adept both in creative work and analytics —as comfortable writing a high‑impact brief as you are instrumenting a funn

At Commure, we're building the AI Operating System for healthcare, the foundation that defines how care is delivered, documented, and financed. Our platform spans the full care journey: Ambient AI and Dictation eliminating documentation burden at the point of care, intelligent Agents automating patient and revenue workflows, and autonomous RCM processing billions in claims, all on a single AI-native platform integrated with 60+ EHRs. Healthcare carries a $1 trillion administrative burden and we're at the center of transforming it. Today, 500,000+ clinicians across 500+ healthcare organizations nationwide trust Commure to handle $25B+ in annual claims and support over 200 million patient interactions. Our latest $70M raise at a $7B valuation reflects the confidence the market has placed in this mission. Our team works directly alongside clinicians, not through layers of process, which means the gap between what you build and its impact on patient care is immediate. We move fast, deploy daily, and take full ownership from early thinking to production. If you're energized by hard problems, high stakes, and a team that holds itself to a high bar, you'll find your people here. The future of healthcare is being built right now. Come deliver this transformation. About the Role We're hiring a Director of GTM Engineering to architect and operate our growth engine from the ground up. This isn't a "manage the agency" role, though. You'll be the one designing the system, wiring the stack, running the experiments, and shipping the assets. You think in funnels and frameworks, build measurement infrastructure before you launch campaigns, and treat go-to-market as an engineering discipline: instrument, test, iterate, scale. You'll work directly with Sales, RevOps, Product, and Brand to turn signal into pipeline, and you'll be the one who actually builds the things that make that happen. What You'll Do The Growth System Design and own the full‑funnel growth architecture: paid (search, social, programmatic, video), organic (SEO, content, web), ABM, partnerships, and referral. Build the experimentation infrastructure, test frameworks, audience segmentation, offer variants, landing page scaffolding, and run rapid learning cycles. Engineer the demand‑to‑pipeline path: ICP definitions, routing logic, handoff SLAs, and Sales feedback loops. Identify new channels and build the playbook before you scale spend. The Stack Instrument the growth funnel end‑to‑end across Salesforce, HubSpot, GA4, Webflow/CMS, and attribution/BI tooling. Partner with RevOps and Analytics to establish taxonomy, data hygiene standards, and attribution models that hold up under scrutiny. Build dashboards and reporting infrastructure that make the "what's working" question answerable in real time. The Creative System Translate brand narrative into a modular creative system: reusable components, briefing templates, concept libraries, and asset testing frameworks. Brief internal partners and external agencies with enough precision that output is consistent and on-brand without requiring constant oversight. Ensure every touchpoint, ads, pages, nurture, physical, reinforces positioning. Agency & Vendor Operations Build the operating model for external partners (media, creative, CRO, SEO): clear briefs, performance expectations, and accountability structures. Negotiate scope, track outcomes, and keep learning velocity high. Cross‑Functional Alignment Serve as the DRI for growth: set strategy, run the operating cadence, and align Sales, RevOps, Product, and Brand around clear priorities. Build influence without line authority, turn stakeholders into an integrated growth squad. Communicate trade‑offs, experiment results, and investment guidance in crisp, decision‑ready formats. What You Have Senior, hands‑on experience building integrated growth programs in B2B SaaS; healthtech experience a plus. You're equally comfortable instrumenting a fu

At Commure, we're building the AI Operating System for healthcare, the foundation that defines how care is delivered, documented, and financed. Our platform spans the full care journey: Ambient AI and Dictation eliminating documentation burden at the point of care, intelligent Agents automating patient and revenue workflows, and autonomous RCM processing billions in claims, all on a single AI-native platform integrated with 60+ EHRs. Healthcare carries a $1 trillion administrative burden and we're at the center of transforming it. Today, 500,000+ clinicians across 500+ healthcare organizations nationwide trust Commure to handle $25B+ in annual claims and support over 200 million patient interactions. Our latest $70M raise at a $7B valuation reflects the confidence the market has placed in this mission. Our team works directly alongside clinicians, not through layers of process, which means the gap between what you build and its impact on patient care is immediate. We move fast, deploy daily, and take full ownership from early thinking to production. If you're energized by hard problems, high stakes, and a team that holds itself to a high bar, you'll find your people here. The future of healthcare is being built right now. Come deliver this transformation. About the Role We’re looking for a Engineering Manager to lead the Frontend Platform team powering our Ambient AI products. This team builds and owns the core frontend foundations used across clinician-facing experiences: ambient capture, real-time note generation, review & edit flows, copilot-style assistance, admin tooling, and integrations embedded into clinical workflows. Ambient is a high-throughput, low-latency, high-reliability product used by clinicians during live patient encounters. The frontend platform is critical: it must be fast, resilient, accessible, and intuitive under real-world clinical conditions. Your team’s work directly impacts provider trust, documentation quality, and time saved per visit. This role is ideal for a leader who has scaled frontend platforms for complex, data-heavy, real-time products and who is excited about owning the foundations that enable multiple Ambient product teams to move fast without sacrificing quality or safety. Ideally seeking someone who can join us in the office 1-3 days a week. What You’ll Do People Leadership & Delivery Lead and grow a senior team of frontend platform engineers supporting Ambient AI Set clear technical and execution standards in a high-bar, healthcare-grade environment Coach engineers on scope ownership, technical decision-making, and cross-team influence Hire and develop engineers who can operate across platform, product, and design boundaries Own planning, execution, and delivery for platform initiatives with clear product impact Ambient Frontend Platform Ownership Own the frontend platform used across Ambient experiences (web, mobile, embedded surfaces) Lead architecture for real-time and async workflows (audio capture, streaming updates, AI state transitions) Build and scale shared UI primitives, component libraries, and design systems used across Ambient Improve frontend performance, latency, reliability, and offline/poor-network behavior Establish patterns for error handling, loading states, partial data, and confidence signaling in AI workflows Developer Experience & Scale Create strong frontend abstractions that reduce duplication across Ambient product teams Improve local dev, testing, CI/CD, and release workflows for frontend engineers Define standards for frontend observability, performance metrics, and user-impact monitoring Partner with backend and ML teams to define clean contracts between AI systems and UI layers Cross-Functional Leadership Partner deeply with Product to translate clinical workflows into scalable UI platforms Work closely with Design to evolve clinician-grade design systems and accessibility standards Collaborate with Compliance and

At Commure, we're building the AI Operating System for healthcare, the foundation that defines how care is delivered, documented, and financed. Our platform spans the full care journey: Ambient AI and Dictation eliminating documentation burden at the point of care, intelligent Agents automating patient and revenue workflows, and autonomous RCM processing billions in claims, all on a single AI-native platform integrated with 60+ EHRs. Healthcare carries a $1 trillion administrative burden and we're at the center of transforming it. Today, 500,000+ clinicians across 500+ healthcare organizations nationwide trust Commure to handle $25B+ in annual claims and support over 200 million patient interactions. Our latest $70M raise at a $7B valuation reflects the confidence the market has placed in this mission. Our team works directly alongside clinicians, not through layers of process, which means the gap between what you build and its impact on patient care is immediate. We move fast, deploy daily, and take full ownership from early thinking to production. If you're energized by hard problems, high stakes, and a team that holds itself to a high bar, you'll find your people here. The future of healthcare is being built right now. Come deliver this transformation. About the Role As a Forward Deployed Engineer at Commure, you'll play a crucial role in collaborating directly with healthcare clients, understanding their needs, and actively participating in the design and implementation of customized solutions. This immersive experience offers you the chance to be at the heart of healthcare technology, contributing to projects that enhance patient access, affordability, and care quality.  In this highly visible position, you'll provide essential technical support, tackle various challenges, and maintain vital documentation. Additionally, by keeping pace with evolving healthcare technology trends, you'll contribute innovative ideas and solutions. Your contributions will be instrumental in advancing our mission to revolutionize healthcare through technology. What You’ll Do Be willing to travel up to 35% of the time to client site, build on site, and demo.  Participate in the implementation process, aiding in the integration of our solutions into client settings. Provide technical assistance and contribute to problem-solving during deployment and integration phases. Work collaboratively with healthcare clients to understand their technology needs, compliance requirements, and patient care goals. Support our development and engineering teams in crafting tailored solutions for the healthcare industry. Help identify and address technical challenges encountered during project implementation. Assist in creating and updating technical documentation to streamline client onboarding and system maintenance. Keep informed about the latest trends in healthcare technology and regulations to help propose relevant solutions. Visit new places and meet interesting people in the heart of healthcare What You Have Bachelor’s degree in Computer Science, Engineering, or a related field Foundational knowledge of full-stack engineering principles and system design. Experience with programming languages such as Python, Javascript, React, and SQL. Experience building 0-1 products Demonstrated strong problem-solving skills and effective communication abilities. Eagerness to collaborate and ability to engage confidently with clients. Adaptability and enthusiasm for working in a fast-paced, client-focused healthcare environment. Please be aware that all official communication from us will come exclusively from email addresses ending in @ getathelas.com, @ commure.com or @ augmedix.com. Any emails from other domains are not affiliated with our organization. Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modifica

At Commure, we're building the AI Operating System for healthcare, the foundation that defines how care is delivered, documented, and financed. Our platform spans the full care journey: Ambient AI and Dictation eliminating documentation burden at the point of care, intelligent Agents automating patient and revenue workflows, and autonomous RCM processing billions in claims, all on a single AI-native platform integrated with 60+ EHRs. Healthcare carries a $1 trillion administrative burden and we're at the center of transforming it. Today, 500,000+ clinicians across 500+ healthcare organizations nationwide trust Commure to handle $25B+ in annual claims and support over 200 million patient interactions. Our latest $70M raise at a $7B valuation reflects the confidence the market has placed in this mission. Our team works directly alongside clinicians, not through layers of process, which means the gap between what you build and its impact on patient care is immediate. We move fast, deploy daily, and take full ownership from early thinking to production. If you're energized by hard problems, high stakes, and a team that holds itself to a high bar, you'll find your people here. The future of healthcare is being built right now. Come deliver this transformation. About the Role As a Forward Deployed Engineer at Commure, you'll play a crucial role in collaborating directly with healthcare clients, understanding their needs, and actively participating in the design and implementation of customized solutions. This immersive experience offers you the chance to be at the heart of healthcare technology, contributing to projects that enhance patient access, affordability, and care quality.  In this highly visible position, you'll provide essential technical support, tackle various challenges, and maintain vital documentation. Additionally, by keeping pace with evolving healthcare technology trends, you'll contribute innovative ideas and solutions. Your contributions will be instrumental in advancing our mission to revolutionize healthcare through technology. What You’ll Do Be willing to travel up to 35% of the time to client site, build on site, and demo.  Participate in the implementation process, aiding in the integration of our solutions into client settings. Provide technical assistance and contribute to problem-solving during deployment and integration phases. Work collaboratively with healthcare clients to understand their technology needs, compliance requirements, and patient care goals. Support our development and engineering teams in crafting tailored solutions for the healthcare industry. Help identify and address technical challenges encountered during project implementation. Assist in creating and updating technical documentation to streamline client onboarding and system maintenance. Keep informed about the latest trends in healthcare technology and regulations to help propose relevant solutions. Visit new places and meet interesting people in the heart of healthcare What You Have Bachelor’s degree in Computer Science, Engineering, or a related field Foundational knowledge of full-stack engineering principles and system design. Experience with programming languages such as Python, Javascript, React, and SQL. Experience building 0-1 products Demonstrated strong problem-solving skills and effective communication abilities. Eagerness to collaborate and ability to engage confidently with clients. Adaptability and enthusiasm for working in a fast-paced, client-focused healthcare environment. Please be aware that all official communication from us will come exclusively from email addresses ending in @ getathelas.com, @ commure.com or @ augmedix.com. Any emails from other domains are not affiliated with our organization. Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modifica

At Commure, we're building the AI Operating System for healthcare, the foundation that defines how care is delivered, documented, and financed. Our platform spans the full care journey: Ambient AI and Dictation eliminating documentation burden at the point of care, intelligent Agents automating patient and revenue workflows, and autonomous RCM processing billions in claims, all on a single AI-native platform integrated with 60+ EHRs. Healthcare carries a $1 trillion administrative burden and we're at the center of transforming it. Today, 500,000+ clinicians across 500+ healthcare organizations nationwide trust Commure to handle $25B+ in annual claims and support over 200 million patient interactions. Our latest $70M raise at a $7B valuation reflects the confidence the market has placed in this mission. Our team works directly alongside clinicians, not through layers of process, which means the gap between what you build and its impact on patient care is immediate. We move fast, deploy daily, and take full ownership from early thinking to production. If you're energized by hard problems, high stakes, and a team that holds itself to a high bar, you'll find your people here. The future of healthcare is being built right now. Come deliver this transformation. About the Role At Commure, the AI Integration Team plays a crucial role in supporting the company’s core products, Revenue Cycle Management (RCM) and Ambient, by ensuring seamless data flow between our platform and over 40 Electronic Medical Records (EMRs). This team is responsible for fetching vital Encounter and Appointment data from multiple EMRs and, when necessary, writing data back to these systems. The team's work ensures the interoperability and smooth exchange of healthcare data via HL7, enabling healthcare providers to deliver more efficient and accurate care while streamlining administrative processes. We're looking for a Fullstack Engineer who takes ownership end-to-end, moves fast, and wants their work to directly impact how care is delivered. This role will be Hybrid, based out of our Mountain View office 3 days a week. What You’ll Do Design and implement complex integration solutions between our platform and third-party healthcare systems (EHRs, insurance providers, etc.) while ensuring high performance, reliability, and scalability. Utilize the latest developments in LLM technology to automate the reverse-engineering of electronic health records. Collaborate with cross-functional teams (product, engineering, and healthcare) to gather integration requirements, define technical approaches, and prioritize tasks based on business needs. Contribute to the technical direction of the integration platform by proposing and implementing improvements to architecture, tools, and technologies. Take ownership of end-to-end integration workflows , from design and development through to deployment and post-launch monitoring. Identify and resolve performance bottlenecks , troubleshoot integration issues, and proactively improve the reliability of integrations in production environments. Ensure all integration work adheres to healthcare compliance and security standards (e.g., HIPAA, HL7, FHIR) and collaborate with security teams to protect sensitive data. Work closely with junior engineers to provide technical guidance and mentorship , helping them solve problems and ensuring high-quality code standards are followed. Drive the implementation of best practices for integration development, including testing, error handling, version control, and continuous integration. Collaborate with DevOps and QA teams to implement monitoring and alerting systems that ensure integration reliability and system health in production. Stay up-to-date with industry trends in healthcare technology , integration patterns, and emerging tools, continuously suggesting and applying innovations that can improve system performance and integration capabilities. Participate in agile d

At Commure, we're building the AI Operating System for healthcare, the foundation that defines how care is delivered, documented, and financed. Our platform spans the full care journey: Ambient AI and Dictation eliminating documentation burden at the point of care, intelligent Agents automating patient and revenue workflows, and autonomous RCM processing billions in claims, all on a single AI-native platform integrated with 60+ EHRs. Healthcare carries a $1 trillion administrative burden and we're at the center of transforming it. Today, 500,000+ clinicians across 500+ healthcare organizations nationwide trust Commure to handle $25B+ in annual claims and support over 200 million patient interactions. Our latest $70M raise at a $7B valuation reflects the confidence the market has placed in this mission. Our team works directly alongside clinicians, not through layers of process, which means the gap between what you build and its impact on patient care is immediate. We move fast, deploy daily, and take full ownership from early thinking to production. If you're energized by hard problems, high stakes, and a team that holds itself to a high bar, you'll find your people here. The future of healthcare is being built right now. Come deliver this transformation. About the Role At Commure, the AI Integration Team plays a crucial role in supporting the company’s core products, Revenue Cycle Management (RCM) and Ambient, by ensuring seamless data flow between our platform and over 40 Electronic Medical Records (EMRs). This team is responsible for fetching vital Encounter and Appointment data from multiple EMRs and, when necessary, writing data back to these systems. The team's work ensures the interoperability and smooth exchange of healthcare data via HL7, enabling healthcare providers to deliver more efficient and accurate care while streamlining administrative processes. We're looking for a Fullstack Engineer who takes ownership end-to-end, moves fast, and wants their work to directly impact how care is delivered. This role will be Hybrid, based out of our Mountain View office 3 days a week. What You’ll Do Design and implement complex integration solutions between our platform and third-party healthcare systems (EHRs, insurance providers, etc.) while ensuring high performance, reliability, and scalability. Utilize the latest developments in LLM technology to automate the reverse-engineering of electronic health records. Collaborate with cross-functional teams (product, engineering, and healthcare) to gather integration requirements, define technical approaches, and prioritize tasks based on business needs. Contribute to the technical direction of the integration platform by proposing and implementing improvements to architecture, tools, and technologies. Take ownership of end-to-end integration workflows , from design and development through to deployment and post-launch monitoring. Identify and resolve performance bottlenecks , troubleshoot integration issues, and proactively improve the reliability of integrations in production environments. Ensure all integration work adheres to healthcare compliance and security standards (e.g., HIPAA, HL7, FHIR) and collaborate with security teams to protect sensitive data. Work closely with junior engineers to provide technical guidance and mentorship , helping them solve problems and ensuring high-quality code standards are followed. Drive the implementation of best practices for integration development, including testing, error handling, version control, and continuous integration. Collaborate with DevOps and QA teams to implement monitoring and alerting systems that ensure integration reliability and system health in production. Stay up-to-date with industry trends in healthcare technology , integration patterns, and emerging tools, continuously suggesting and applying innovations that can improve system performance and integration capabilities. Participate in agile d

At Commure, we're building the AI Operating System for healthcare, the foundation that defines how care is delivered, documented, and financed. Our platform spans the full care journey: Ambient AI and Dictation eliminating documentation burden at the point of care, intelligent Agents automating patient and revenue workflows, and autonomous RCM processing billions in claims, all on a single AI-native platform integrated with 60+ EHRs. Healthcare carries a $1 trillion administrative burden and we're at the center of transforming it. Today, 500,000+ clinicians across 500+ healthcare organizations nationwide trust Commure to handle $25B+ in annual claims and support over 200 million patient interactions. Our latest $70M raise at a $7B valuation reflects the confidence the market has placed in this mission. Our team works directly alongside clinicians, not through layers of process, which means the gap between what you build and its impact on patient care is immediate. We move fast, deploy daily, and take full ownership from early thinking to production. If you're energized by hard problems, high stakes, and a team that holds itself to a high bar, you'll find your people here. The future of healthcare is being built right now. Come deliver this transformation. About the Role We’re looking for a highly driven, high-IQ operator to partner directly with our CBO, who oversees our Mid-Market business. You will serve as the trusted right hand to the CBO, operating with full authority to drive execution across this segment—the fastest-growing in the company, serving 1,000+ private clinics nationwide. You’ll bring structure to ambiguity, drive accountability across the business, and help us scale with focus and discipline. The right candidate has operated in high-ownership environments, such as a hedge fund, top tier banking firm, or early-stage startup and thrives in intensity, pace, and accountability. _ This role requires candidates to be onsite 5 days a week in our Mountain View, CA office. _ What You’ll Do Proactively plan for the company’s next 10x phase of growth by identifying, designing, and implementing scalable systems, processes, and infrastructure required to support it Act as a strategic right hand to the CBO and mid-market business, translating vision into clear priorities, execution plans, and measurable outcomes Create and drive operating structure across the company: OKRs, KPIs, dashboards, meeting cadences, and accountability systems Identify bottlenecks, inefficiencies, execution gaps and solve them decisively Build and refine performance metrics that tie day-to-day execution to company goals Serve as a force multiplier for leadership, increasing clarity, focus, and velocity across the organization What You Have Low ego + strong ownership mindset; willing to roll up your sleeves and take initiative Experience operating in a high-ownership, high-performance environment (e.g., hedge fund, top tier banking firm, or high-growth startup) with a clear track record of exceptional results Demonstrated high intelligence and structured thinking, with a proven track record of solving complex problems and create clarity from ambiguity Strong operational rigor - you instinctively build systems, metrics, dashboards, and accountability frameworks Strong communication skills, executive presence and resilience Please be aware that all official communication from us will come exclusively from email addresses ending in @ getathelas.com, @ commure.com or @ augmedix.com. Any emails from other domains are not affiliated with our organization. Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks t

At Commure, we're building the AI Operating System for healthcare, the foundation that defines how care is delivered, documented, and financed. Our platform spans the full care journey: Ambient AI and Dictation eliminating documentation burden at the point of care, intelligent Agents automating patient and revenue workflows, and autonomous RCM processing billions in claims, all on a single AI-native platform integrated with 60+ EHRs. Healthcare carries a $1 trillion administrative burden and we're at the center of transforming it. Today, 500,000+ clinicians across 500+ healthcare organizations nationwide trust Commure to handle $25B+ in annual claims and support over 200 million patient interactions. Our latest $70M raise at a $7B valuation reflects the confidence the market has placed in this mission. Our team works directly alongside clinicians, not through layers of process, which means the gap between what you build and its impact on patient care is immediate. We move fast, deploy daily, and take full ownership from early thinking to production. If you're energized by hard problems, high stakes, and a team that holds itself to a high bar, you'll find your people here. The future of healthcare is being built right now. Come deliver this transformation. About the Role We’re looking for a highly driven, high-IQ operator to partner directly with our CBO, who oversees our Mid-Market business. You will serve as the trusted right hand to the CBO, operating with full authority to drive execution across this segment—the fastest-growing in the company, serving 1,000+ private clinics nationwide. You’ll bring structure to ambiguity, drive accountability across the business, and help us scale with focus and discipline. The right candidate has operated in high-ownership environments, such as a hedge fund, top tier banking firm, or early-stage startup and thrives in intensity, pace, and accountability. _ This role requires candidates to be onsite 5 days a week in our Mountain View, CA office. _ What You’ll Do Proactively plan for the company’s next 10x phase of growth by identifying, designing, and implementing scalable systems, processes, and infrastructure required to support it Act as a strategic right hand to the CBO and mid-market business, translating vision into clear priorities, execution plans, and measurable outcomes Create and drive operating structure across the company: OKRs, KPIs, dashboards, meeting cadences, and accountability systems Identify bottlenecks, inefficiencies, execution gaps and solve them decisively Build and refine performance metrics that tie day-to-day execution to company goals Serve as a force multiplier for leadership, increasing clarity, focus, and velocity across the organization What You Have Low ego + strong ownership mindset; willing to roll up your sleeves and take initiative Experience operating in a high-ownership, high-performance environment (e.g., hedge fund, top tier banking firm, or high-growth startup) with a clear track record of exceptional results Demonstrated high intelligence and structured thinking, with a proven track record of solving complex problems and create clarity from ambiguity Strong operational rigor - you instinctively build systems, metrics, dashboards, and accountability frameworks Strong communication skills, executive presence and resilience Please be aware that all official communication from us will come exclusively from email addresses ending in @ getathelas.com, @ commure.com or @ augmedix.com. Any emails from other domains are not affiliated with our organization. Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks t

At Commure, we're building the AI Operating System for healthcare, the foundation that defines how care is delivered, documented, and financed. Our platform spans the full care journey: Ambient AI and Dictation eliminating documentation burden at the point of care, intelligent Agents automating patient and revenue workflows, and autonomous RCM processing billions in claims, all on a single AI-native platform integrated with 60+ EHRs. Healthcare carries a $1 trillion administrative burden and we're at the center of transforming it. Today, 500,000+ clinicians across 500+ healthcare organizations nationwide trust Commure to handle $25B+ in annual claims and support over 200 million patient interactions. Our latest $70M raise at a $7B valuation reflects the confidence the market has placed in this mission. Our team works directly alongside clinicians, not through layers of process, which means the gap between what you build and its impact on patient care is immediate. We move fast, deploy daily, and take full ownership from early thinking to production. If you're energized by hard problems, high stakes, and a team that holds itself to a high bar, you'll find your people here. The future of healthcare is being built right now. Come deliver this transformation. About the Role We are looking for an HR Compliance professional who will build and manage Commure's employee data compliance and audit program. This role sits at the intersection of People, Legal, and Operations and ensures we meet regulatory requirements while supporting a great employee experience. The role is focused on building scalable processes, reducing risk, preparing Commure for success and enabling faster, better decision-making. This position is full-time and requires 3 days on-site in our Mountain View, CA headquarters. What You’ll Do People Policy and Compliance Own the I-9 program, including reverifications, document retention, and internal audits. Partner with Security on SOC 2 audit readiness for People processes, data, reporting, and documentation. Maintain an annual People compliance calendar covering required training, policy reviews, and handbook updates. Lead job classification reviews and FLSA exemption evaluations in partnership with Legal and Payroll. Monitor federal and state regulatory changes and recommend updates to policies, practices, and onboarding materials. Manage handbook audits, policy publishing, and signature tracking to ensure 100 percent completion. Facilitate internal workshops and refreshers on compliance topics such as I-9, handbook, and code of conduct. Support employee relations partners with policy enforcement documentation and escalations. Work with Facilities to ensure offices meet all People compliance requirements. Compliance Reporting and Audits Prepare and file required documents such as 1095-Cs (ACA), Form 5500s, Summary Annual Reports, COBRA notices, and other federally mandated disclosures. Partner with internal and external stakeholders to monitor benefit program compliance with ERISA, HIPAA, ACA, COBRA, and related laws. Support internal and external audits by preparing reports, gathering documentation, and responding to audit inquiries. Configure and maintain job families, tracks, and classification systems, ensuring accurate job descriptions and compensation alignment in Pave. Track and report on required trainings, ensuring all employees complete mandatory compliance modules. Benefits Compliance Partner with brokers to manage benefits audits, required filings, and reporting accuracy. Support COBRA compliance and required notices. Collaborate with Payroll during open enrollment to validate codes and ensure accurate reporting. Partner with brokers to analyze benefits data and trends to support budgeting, forecasting, and program evaluation. Handle compliance logistics including unemployment claims, workers’ compensation claims, and related documentation. Wage and Hour Partne

At Commure, we're building the AI Operating System for healthcare, the foundation that defines how care is delivered, documented, and financed. Our platform spans the full care journey: Ambient AI and Dictation eliminating documentation burden at the point of care, intelligent Agents automating patient and revenue workflows, and autonomous RCM processing billions in claims, all on a single AI-native platform integrated with 60+ EHRs. Healthcare carries a $1 trillion administrative burden and we're at the center of transforming it. Today, 500,000+ clinicians across 500+ healthcare organizations nationwide trust Commure to handle $25B+ in annual claims and support over 200 million patient interactions. Our latest $70M raise at a $7B valuation reflects the confidence the market has placed in this mission. Our team works directly alongside clinicians, not through layers of process, which means the gap between what you build and its impact on patient care is immediate. We move fast, deploy daily, and take full ownership from early thinking to production. If you're energized by hard problems, high stakes, and a team that holds itself to a high bar, you'll find your people here. The future of healthcare is being built right now. Come deliver this transformation. About the Role As an Implementation Manager at Commure, you will play a pivotal role in our Operations team, focusing on Revenue-Cycle Management, by working across the whole organization (Product, Eng, Operations, Sales, and Account Management) to define critical business processes. You will have end-to-end ownership - ensuring efficient execution and a seamless onboarding process for clients and driving business metrics. This is an incredibly high-visibility, high-impact, high-autonomy role that will quickly expand to cover more and more emergent business problem areas. Successfully navigating and solving our hyper-growth challenges will lead to rapid growth in role and responsibility. _ The position requires 5 days on-site in our Mountain View, CA headquarters. _ What You'll Do Ensure the efficient and timely execution of all essential aspects of client onboarding, from project initiation to launch. Engage in cross-functional collaboration with key internal stakeholders, including our Launcher, Account Management, Product, Engineering, and other Operations teams, to provide an exceptional experience for every customer. Contribute to designing and implementing systems and processes that facilitate scalability and efficiency. Breakdown hairy, challenging business problems Own execution and outcomes Oversee the entire project management process, ensuring timely and qualitative onboarding and continuous improvement of our key metrics. Drive operational metrics (process throughput, defect rate, etc.) Understand the business in-and-out to be proactive about solving emerging problems 30-50% travel required What You Have Experience in consulting, investment banking, or operations at a fast-paced SaaS tech company Comfortable working with data and proficiency in SQL + Excel SQL a big PLUS or robust analytical experience (ex. finance, consulting, etc) Expertise in project management: You have experience deploying multiple projects in a fast-paced environment. You take pride in being on top of things Energized By People: You love interacting with customers and consistently seek to deliver a great customer experience Truth Seeker: You are relentless in searching for truth, asking questions, and always seeking to understand a customer's requests Project Confidence: You are humbly confident and can lead a client meeting and discuss difficult subjects while projecting confidence and trust Comfort in Chaos: You are comfortable working in an autonomous environment, can expertly prioritize and have a knack for identifying internal and external blockers Demonstrated drive, intellectual curiosity, attention to detail, and a proven record of success. Com

At Commure, we're building the AI Operating System for healthcare, the foundation that defines how care is delivered, documented, and financed. Our platform spans the full care journey: Ambient AI and Dictation eliminating documentation burden at the point of care, intelligent Agents automating patient and revenue workflows, and autonomous RCM processing billions in claims, all on a single AI-native platform integrated with 60+ EHRs. Healthcare carries a $1 trillion administrative burden and we're at the center of transforming it. Today, 500,000+ clinicians across 500+ healthcare organizations nationwide trust Commure to handle $25B+ in annual claims and support over 200 million patient interactions. Our latest $70M raise at a $7B valuation reflects the confidence the market has placed in this mission. Our team works directly alongside clinicians, not through layers of process, which means the gap between what you build and its impact on patient care is immediate. We move fast, deploy daily, and take full ownership from early thinking to production. If you're energized by hard problems, high stakes, and a team that holds itself to a high bar, you'll find your people here. The future of healthcare is being built right now. Come deliver this transformation. About the Role As an Operations Manager at Commure, you will play a pivotal role in our Operations team, focusing on Revenue-Cycle Management, by working across the whole organization (Product, Eng, Operations, Sales, and Account Management) to define critical business processes. You will have end-to-end ownership - ensuring efficient execution and a seamless onboarding process for clients and driving business metrics. This is an incredibly high-visibility, high-impact, high-autonomy role that will quickly expand to cover more and more emergent business problem areas. Successfully navigating and solving our hyper-growth challenges will lead to rapid growth in role and responsibility. What You'll Do Ensure the efficient and timely execution of all essential aspects of client onboarding, from project initiation to launch. Engage in cross-functional collaboration with key internal stakeholders, including our Launcher, Account Management, Product, Engineering, and other Operations teams, to provide an exceptional experience for every customer. Contribute to designing and implementing systems and processes that facilitate scalability and efficiency. Break down hairy, challenging business problems Own execution and outcomes Oversee the entire project management process, ensuring timely and qualitative onboarding and continuous improvement of our key metrics. Drive operational metrics (process throughput, defect rate, etc.) Understand the business in-and-out to be proactive about solving emerging problems 40-50% travel required _ The position is 100% remote for those NOT in the San Francisco Bay Area, but will be fully on-site for those who are local. _ What You Have Experience in consulting, investment banking, or operations at a fast-paced SaaS tech company Comfortable working with data and proficiency in SQL + Excel SQL a big PLUS or robust analytical experience (ex. finance, consulting, etc) Expertise in project management: You have experience deploying multiple projects in a fast-paced environment. You take pride in being on top of things Energized By People: You love interacting with customers and consistently seek to deliver a great customer experience Truth Seeker: You are relentless in searching for truth, asking questions, and always seeking to understand a customer's requests Project Confidence: You are humbly confident and can lead a client meeting and discuss difficult subjects while projecting confidence and trust Comfort in Chaos: You are comfortable working in an autonomous environment, can expertly prioritize and have a knack for identifying internal and external blockers Demonstrated drive, intellectual curiosity, attention to

At Commure, we're building the AI Operating System for healthcare, the foundation that defines how care is delivered, documented, and financed. Our platform spans the full care journey: Ambient AI and Dictation eliminating documentation burden at the point of care, intelligent Agents automating patient and revenue workflows, and autonomous RCM processing billions in claims, all on a single AI-native platform integrated with 60+ EHRs. Healthcare carries a $1 trillion administrative burden and we're at the center of transforming it. Today, 500,000+ clinicians across 500+ healthcare organizations nationwide trust Commure to handle $25B+ in annual claims and support over 200 million patient interactions. Our latest $70M raise at a $7B valuation reflects the confidence the market has placed in this mission. Our team works directly alongside clinicians, not through layers of process, which means the gap between what you build and its impact on patient care is immediate. We move fast, deploy daily, and take full ownership from early thinking to production. If you're energized by hard problems, high stakes, and a team that holds itself to a high bar, you'll find your people here. The future of healthcare is being built right now. Come deliver this transformation. What You'll Do Revenue Recognition & Technical Accounting Review customer contracts and order forms to determine appropriate revenue recognition treatment under ASC 606 Partner with Deal Desk and Legal to evaluate non-standard terms and assess accounting impacts before deals are finalized Maintain and update revenue recognition policies; ensure consistent application across products and pricing models Perform technical accounting research and prepare accounting memos to support conclusions for complex arrangements Operational Excellence Oversee monthly and quarterly revenue close processes, including reconciliations, journal entries, and account analyses Collaborate with Finance Operations and Billing teams to resolve discrepancies and ensure timely, accurate invoicing and reporting Assist in implementing process improvements, automation, and system enhancements to scale revenue accounting operations Cross-Functional Partnership Support the Deal Desk process by providing revenue accounting guidance during contract structuring Work closely with FP&A on forecasting, budgeting, and variance analysis for revenue Partner with Revenue/Sales Operations to optimize ERP and revenue sub-ledger integrations Compliance & Audit Support external financial audits by preparing PBC schedules and responding to auditor inquiries. Assist with IPO readiness activities, including revenue policy refinement, process documentation, and control enhancements. What You Have 5+ years of progressive accounting experience, including at least 2 years in a revenue recognition or technical accounting role Bachelor’s degree in Accounting, Finance, or related field; CPA strongly preferred In-depth knowledge of ASC 606 and related technical guidance Experience in SaaS, software, and/or healthcare tech strongly preferred Hands-on experience with NetSuite, Salesforce and revenue automation tools Experience supporting external financial audits and building SOX-compliant processes Strong analytical, problem-solving, and organizational skills with excellent attention to detail Exceptional communication, influence, and stakeholder management skills - proven ability to partner in a cross-functional deal desk Comfortable in a fast-paced, scaling private company environment Cultural Expectations At Commure, success comes from: Acting with urgency and accountability — delivering results quickly without compromising accuracy or compliance Partnering across functions to proactively identify and resolve high-impact challenges Building solutions that are both effective today and scalable for tomorrow, especially with IPO-readiness in mind Leading with collaboration,

At Commure, we're building the AI Operating System for healthcare, the foundation that defines how care is delivered, documented, and financed. Our platform spans the full care journey: Ambient AI and Dictation eliminating documentation burden at the point of care, intelligent Agents automating patient and revenue workflows, and autonomous RCM processing billions in claims, all on a single AI-native platform integrated with 60+ EHRs. Healthcare carries a $1 trillion administrative burden and we're at the center of transforming it. Today, 500,000+ clinicians across 500+ healthcare organizations nationwide trust Commure to handle $25B+ in annual claims and support over 200 million patient interactions. Our latest $70M raise at a $7B valuation reflects the confidence the market has placed in this mission. Our team works directly alongside clinicians, not through layers of process, which means the gap between what you build and its impact on patient care is immediate. We move fast, deploy daily, and take full ownership from early thinking to production. If you're energized by hard problems, high stakes, and a team that holds itself to a high bar, you'll find your people here. The future of healthcare is being built right now. Come deliver this transformation. What You'll Do Revenue Recognition & Technical Accounting Review customer contracts and order forms to determine appropriate revenue recognition treatment under ASC 606 Partner with Deal Desk and Legal to evaluate non-standard terms and assess accounting impacts before deals are finalized Maintain and update revenue recognition policies; ensure consistent application across products and pricing models Perform technical accounting research and prepare accounting memos to support conclusions for complex arrangements Operational Excellence Oversee monthly and quarterly revenue close processes, including reconciliations, journal entries, and account analyses Collaborate with Finance Operations and Billing teams to resolve discrepancies and ensure timely, accurate invoicing and reporting Assist in implementing process improvements, automation, and system enhancements to scale revenue accounting operations Cross-Functional Partnership Support the Deal Desk process by providing revenue accounting guidance during contract structuring Work closely with FP&A on forecasting, budgeting, and variance analysis for revenue Partner with Revenue/Sales Operations to optimize ERP and revenue sub-ledger integrations Compliance & Audit Support external financial audits by preparing PBC schedules and responding to auditor inquiries. Assist with IPO readiness activities, including revenue policy refinement, process documentation, and control enhancements. What You Have 5+ years of progressive accounting experience, including at least 2 years in a revenue recognition or technical accounting role Bachelor’s degree in Accounting, Finance, or related field; CPA strongly preferred In-depth knowledge of ASC 606 and related technical guidance Experience in SaaS, software, and/or healthcare tech strongly preferred Hands-on experience with NetSuite, Salesforce and revenue automation tools Experience supporting external financial audits and building SOX-compliant processes Strong analytical, problem-solving, and organizational skills with excellent attention to detail Exceptional communication, influence, and stakeholder management skills - proven ability to partner in a cross-functional deal desk Comfortable in a fast-paced, scaling private company environment Cultural Expectations At Commure, success comes from: Acting with urgency and accountability — delivering results quickly without compromising accuracy or compliance Partnering across functions to proactively identify and resolve high-impact challenges Building solutions that are both effective today and scalable for tomorrow, especially with IPO-readiness in mind Leading with collaboration,

At Commure, we're building the AI Operating System for healthcare, the foundation that defines how care is delivered, documented, and financed. Our platform spans the full care journey: Ambient AI and Dictation eliminating documentation burden at the point of care, intelligent Agents automating patient and revenue workflows, and autonomous RCM processing billions in claims, all on a single AI-native platform integrated with 60+ EHRs. Healthcare carries a $1 trillion administrative burden and we're at the center of transforming it. Today, 500,000+ clinicians across 500+ healthcare organizations nationwide trust Commure to handle $25B+ in annual claims and support over 200 million patient interactions. Our latest $70M raise at a $7B valuation reflects the confidence the market has placed in this mission. Our team works directly alongside clinicians, not through layers of process, which means the gap between what you build and its impact on patient care is immediate. We move fast, deploy daily, and take full ownership from early thinking to production. If you're energized by hard problems, high stakes, and a team that holds itself to a high bar, you'll find your people here. The future of healthcare is being built right now. Come deliver this transformation. About the Role We are seeking an experienced Onboarding Manager to drive the successful implementation and adoption of Commure's product suite across our enterprise healthcare clients. This senior role is crucial in ensuring smooth client onboarding, rapid time-to-value, and will involve leading a team of implementation specialists while managing our most strategic client relationships. _ <u>This role is entirely remote-based with travel requirements up to 50%</u> _ What You'll Do Drive end-to-end activation projects for new strategic clients, from kickoff to go-live and steady state Define and standardize implementation methodologies and best practices across the organization Develop and execute comprehensive implementation plans aligned with client objectives and timelines Coordinate cross-functional teams including IT, clinical staff, and administrative personnel during the implementation Configure and customize Commure solutions to meet specific client requirements and workflows Design and build custom operational tools and dashboards using Retool to support client implementations and track metrics Create and maintain data pipelines and analytics workflows to monitor implementation progress Develop SQL queries and scripts to analyze client usage patterns and adoption metrics Design and deliver training programs for various user groups (providers, staff, administrators) Establish and track key performance indicators (KPIs) to measure implementation success Build automated reporting solutions to track implementation progress and success metrics Own and nurture C-level relationships during the activation phase, ensuring high satisfaction and adoption Create and maintain implementation documentation, best practices, and process improvements Collaborate with Product and Engineering teams to resolve technical issues during implementation Drive continuous improvement of implementation processes based on metrics and feedback Mentor junior team members and facilitate knowledge sharing across the organization What You Have Bachelor's degree in Healthcare Administration, Business, Computer Science, or related technical field 7+ years of experience in SaaS technology, healthcare technology or a similar role Technical aptitude with basic data analysis capabilities i.e. SQL and experience with data visualization tools (Looker, Tableau) Excellent project management skills with the ability to manage multiple strategic implementations simultaneously Superior communication and presentation skills, particularly with C-level stakeholders Experience with change management and stakeholder engagement at enterprise scale Ability to travel 25% of ti

At Commure, we're building the AI Operating System for healthcare, the foundation that defines how care is delivered, documented, and financed. Our platform spans the full care journey: Ambient AI and Dictation eliminating documentation burden at the point of care, intelligent Agents automating patient and revenue workflows, and autonomous RCM processing billions in claims, all on a single AI-native platform integrated with 60+ EHRs. Healthcare carries a $1 trillion administrative burden and we're at the center of transforming it. Today, 500,000+ clinicians across 500+ healthcare organizations nationwide trust Commure to handle $25B+ in annual claims and support over 200 million patient interactions. Our latest $70M raise at a $7B valuation reflects the confidence the market has placed in this mission. Our team works directly alongside clinicians, not through layers of process, which means the gap between what you build and its impact on patient care is immediate. We move fast, deploy daily, and take full ownership from early thinking to production. If you're energized by hard problems, high stakes, and a team that holds itself to a high bar, you'll find your people here. The future of healthcare is being built right now. Come deliver this transformation. About the Role: We’re looking for a builder - someone who loves solving hard operational problems with code, data, and product intuition. Part consultant, part product thinker, part data analyst, you’ll help us automate and scale traditionally manual workflows that underpin healthcare operations - from claim submissions to payment posting - using everything from SQL and APIs to LLMs. This role sits at the intersection of product, data, and implementation. You’ll design, test, and operationalize automation across our stack, work hands-on with Product, Engineering teams and our customers to map and rebuild their workflows, and create systems that scale. You’ll be accountable for outcomes - building the infrastructure, tools, and processes that let our teams and our clients move faster and smarter. We want people who are excellent operators, strong problem solvers, and comfortable building from scratch. At Commure, there are no speed limits in your growth. If you show ownership and deliver results, your responsibilities - and impact - will grow rapidly. We value people who move fast, think deeply, take pride in solid execution, and deliver results for our customers. This full-time position requires working 5 days a week in our Mountain View, CA office. What You'll Do Own high-impact processes : Take full ownership of key verticals or client workflows - from discovery to deployment - ensuring repeatability and measurable impact Design and automate workflows : Use SQL, APIs, scripts, and emerging tools (including LLMs) to automate manual claim-related workflows and improve scalability Collaborate cross-functionally : Work closely with Product, Engineering, and Account Management to influence roadmap priorities and scale successful solutions Analyze and optimize : Build dashboards and reporting pipelines to monitor productivity, quality, and financial outcomes; identify bottlenecks and automate fixes What You Bring 2+ years of experience in operations, consulting, or data-heavy roles at a tech company or fast-paced startup Strong SQL and Python fluency - comfortable querying, analyzing, and structuring data to drive insights and automation Excellent problem-solving and systems-thinking skills; able to diagnose root causes and design scalable solutions Proven ability to manage complex projects end-to-end, working autonomously in ambiguous, fast-changing environments Bonus: Experience in healthcare operations, claims, or billing systems Bonus: Experience building or integrating workflows via APIs, Python, or web automation tools (Zapier, Retool, custom scripts, etc.) Bonus: Built with LLMs, SQL apps or experience with data pipelines Who You Are A builder :

At Commure, we're building the AI Operating System for healthcare, the foundation that defines how care is delivered, documented, and financed. Our platform spans the full care journey: Ambient AI and Dictation eliminating documentation burden at the point of care, intelligent Agents automating patient and revenue workflows, and autonomous RCM processing billions in claims, all on a single AI-native platform integrated with 60+ EHRs. Healthcare carries a $1 trillion administrative burden and we're at the center of transforming it. Today, 500,000+ clinicians across 500+ healthcare organizations nationwide trust Commure to handle $25B+ in annual claims and support over 200 million patient interactions. Our latest $70M raise at a $7B valuation reflects the confidence the market has placed in this mission. Our team works directly alongside clinicians, not through layers of process, which means the gap between what you build and its impact on patient care is immediate. We move fast, deploy daily, and take full ownership from early thinking to production. If you're energized by hard problems, high stakes, and a team that holds itself to a high bar, you'll find your people here. The future of healthcare is being built right now. Come deliver this transformation. About the Role: We’re looking for a builder - someone who loves solving hard operational problems with code, data, and product intuition. Part consultant, part product thinker, part data analyst, you’ll help us automate and scale traditionally manual workflows that underpin healthcare operations - from claim submissions to payment posting - using everything from SQL and APIs to LLMs. This role sits at the intersection of product, data, and implementation. You’ll design, test, and operationalize automation across our stack, work hands-on with Product, Engineering teams and our customers to map and rebuild their workflows, and create systems that scale. You’ll be accountable for outcomes - building the infrastructure, tools, and processes that let our teams and our clients move faster and smarter. We want people who are excellent operators, strong problem solvers, and comfortable building from scratch. At Commure, there are no speed limits in your growth. If you show ownership and deliver results, your responsibilities - and impact - will grow rapidly. We value people who move fast, think deeply, take pride in solid execution, and deliver results for our customers. This full-time position requires working 5 days a week in our Mountain View, CA office. What You'll Do Own high-impact processes : Take full ownership of key verticals or client workflows - from discovery to deployment - ensuring repeatability and measurable impact Design and automate workflows : Use SQL, APIs, scripts, and emerging tools (including LLMs) to automate manual claim-related workflows and improve scalability Collaborate cross-functionally : Work closely with Product, Engineering, and Account Management to influence roadmap priorities and scale successful solutions Analyze and optimize : Build dashboards and reporting pipelines to monitor productivity, quality, and financial outcomes; identify bottlenecks and automate fixes What You Bring 2+ years of experience in operations, consulting, or data-heavy roles at a tech company or fast-paced startup Strong SQL and Python fluency - comfortable querying, analyzing, and structuring data to drive insights and automation Excellent problem-solving and systems-thinking skills; able to diagnose root causes and design scalable solutions Proven ability to manage complex projects end-to-end, working autonomously in ambiguous, fast-changing environments Bonus: Experience in healthcare operations, claims, or billing systems Bonus: Experience building or integrating workflows via APIs, Python, or web automation tools (Zapier, Retool, custom scripts, etc.) Bonus: Built with LLMs, SQL apps or experience with data pipelines Who You Are A builder :

At Commure, we're building the AI Operating System for healthcare, the foundation that defines how care is delivered, documented, and financed. Our platform spans the full care journey: Ambient AI and Dictation eliminating documentation burden at the point of care, intelligent Agents automating patient and revenue workflows, and autonomous RCM processing billions in claims, all on a single AI-native platform integrated with 60+ EHRs. Healthcare carries a $1 trillion administrative burden and we're at the center of transforming it. Today, 500,000+ clinicians across 500+ healthcare organizations nationwide trust Commure to handle $25B+ in annual claims and support over 200 million patient interactions. Our latest $70M raise at a $7B valuation reflects the confidence the market has placed in this mission. Our team works directly alongside clinicians, not through layers of process, which means the gap between what you build and its impact on patient care is immediate. We move fast, deploy daily, and take full ownership from early thinking to production. If you're energized by hard problems, high stakes, and a team that holds itself to a high bar, you'll find your people here. The future of healthcare is being built right now. Come deliver this transformation. About the Role Every year, hundreds of millions of patients call, message, and navigate the largest health systems in the country and increasingly, they're interacting with Commure's AI. Our Patient Experience suite (AI Call Center, Orchestrator, and Care Pathways) is one of the fastest-growing products in the company, and it sits at the messy, high-stakes intersection of healthcare access and administrative reality. This role is for someone who wants to live inside that. You'll be the operational owner for some of our customers, embedding with their teams, driving deployments live, and then relentlessly making them better. It's part launch, part customer success, part product builder. You don't need to be an Engineer today, but you should be hungry to build, comfortable with AI tooling, and the kind of person who'd rather prototype the fix than write a ticket about it. What You'll Do Own product launches and adoption as the person customer leadership calls when something matters Build to unblock: When a customer is stuck, you prototype the workflow, process or feature Develop real relationships with customer stakeholders, from frontline operators to executives, and translate their world into what our product needs to do Turn customer reality into product direction by synthesizing what you see on the ground into clear, high-signal feedback for Product and Engineering Spend time on-site on a regular basis. The most valuable work happens in the room Manage escalations in ways that strengthen the relationship Help customers unlock the full potential of Commure’s AI Contribute to internal process and documentation — identifying gaps, proposing improvements, and owning initiatives through to completion Who you are 3-4 years of experience in GTM Operations, Product Operations, CS or similar SaaS Operations role Fluent with numbers; you reason from data by default You like to build, and you've used LLMs to prototype something real You've run complex projects with stakeholders who don't all agree You bring order to ambiguity instead of waiting for a plan Please be aware that all official communication from us will come exclusively from email addresses ending in @ getathelas.com, @ commure.com or @ augmedix.com. Any emails from other domains are not affiliated with our organization. Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks

At Commure, we're building the AI Operating System for healthcare, the foundation that defines how care is delivered, documented, and financed. Our platform spans the full care journey: Ambient AI and Dictation eliminating documentation burden at the point of care, intelligent Agents automating patient and revenue workflows, and autonomous RCM processing billions in claims, all on a single AI-native platform integrated with 60+ EHRs. Healthcare carries a $1 trillion administrative burden and we're at the center of transforming it. Today, 500,000+ clinicians across 500+ healthcare organizations nationwide trust Commure to handle $25B+ in annual claims and support over 200 million patient interactions. Our latest $70M raise at a $7B valuation reflects the confidence the market has placed in this mission. Our team works directly alongside clinicians, not through layers of process, which means the gap between what you build and its impact on patient care is immediate. We move fast, deploy daily, and take full ownership from early thinking to production. If you're energized by hard problems, high stakes, and a team that holds itself to a high bar, you'll find your people here. The future of healthcare is being built right now. Come deliver this transformation. About the Role Every year, hundreds of millions of patients call, message, and navigate the largest health systems in the country and increasingly, they're interacting with Commure's AI. Our Patient Experience suite (AI Call Center, Orchestrator, and Care Pathways) is one of the fastest-growing products in the company, and it sits at the messy, high-stakes intersection of healthcare access and administrative reality. This role is for someone who wants to live inside that. You'll be the operational owner for some of our customers, embedding with their teams, driving deployments live, and then relentlessly making them better. It's part launch, part customer success, part product builder. You don't need to be an Engineer today, but you should be hungry to build, comfortable with AI tooling, and the kind of person who'd rather prototype the fix than write a ticket about it. What You'll Do Own product launches and adoption as the person customer leadership calls when something matters Build to unblock: When a customer is stuck, you prototype the workflow, process or feature Develop real relationships with customer stakeholders, from frontline operators to executives, and translate their world into what our product needs to do Turn customer reality into product direction by synthesizing what you see on the ground into clear, high-signal feedback for Product and Engineering Spend time on-site on a regular basis. The most valuable work happens in the room Manage escalations in ways that strengthen the relationship Help customers unlock the full potential of Commure’s AI Contribute to internal process and documentation — identifying gaps, proposing improvements, and owning initiatives through to completion Who you are 3-4 years of experience in GTM Operations, Product Operations, CS or similar SaaS Operations role Fluent with numbers; you reason from data by default You like to build, and you've used LLMs to prototype something real You've run complex projects with stakeholders who don't all agree You bring order to ambiguity instead of waiting for a plan Please be aware that all official communication from us will come exclusively from email addresses ending in @ getathelas.com, @ commure.com or @ augmedix.com. Any emails from other domains are not affiliated with our organization. Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks

At Commure, we're building the AI Operating System for healthcare, the foundation that defines how care is delivered, documented, and financed. Our platform spans the full care journey: Ambient AI and Dictation eliminating documentation burden at the point of care, intelligent Agents automating patient and revenue workflows, and autonomous RCM processing billions in claims, all on a single AI-native platform integrated with 60+ EHRs. Healthcare carries a $1 trillion administrative burden and we're at the center of transforming it. Today, 500,000+ clinicians across 500+ healthcare organizations nationwide trust Commure to handle $25B+ in annual claims and support over 200 million patient interactions. Our latest $70M raise at a $7B valuation reflects the confidence the market has placed in this mission. Our team works directly alongside clinicians, not through layers of process, which means the gap between what you build and its impact on patient care is immediate. We move fast, deploy daily, and take full ownership from early thinking to production. If you're energized by hard problems, high stakes, and a team that holds itself to a high bar, you'll find your people here. The future of healthcare is being built right now. Come deliver this transformation. What You’ll Do Employee Lifecycle & HR Operations Support core HR operations across onboarding, offboarding, employee changes, documentation, and employee records Help deliver a smooth onboarding experience for new hires, including pre-start coordination, first-day logistics, documentation, and follow-up Coordinate offboarding processes, including system updates, equipment coordination, and employee communications Partner closely with HRBP(s) to prepare for terminations including creating confidential exit guides and prepping severance packages Conduct exit interviews and document insights Maintain accurate employee records in Rippling and other People systems Draft and maintain HR documentation, process guides, templates, and employee communications Triage and respond to employee questions and route issues appropriately when escalation is needed Manage high-volume, process-driven HR work while maintaining accuracy and confidentiality Payroll, Benefits & Leave Administration Support Partner with the internal payroll team to support employee changes, data accuracy, and payroll-related questions Provide administrative support for benefits, 401(k), PTO, leave policies, and related employee questions Serve as a point of contact for employees and vendors, including Sparrow for leave administration Support benefits documentation, employee communications, and recurring administrative processes Own intake for leave and accommodation requests, triaging sensitive situations with discretion and escalating or directing cases to the appropriate resources as needed HRIS, Systems & Process Improvement Support reporting, audits, employee data updates, and recurring HR processes Identify manual processes that can be improved, documented, or automated Create and maintain trackers, checklists, templates, and workflows that help the People team operate more efficiently Support basic people reporting, including headcount, turnover, onboarding status, offboarding status, and compliance tracking Help clean up and improve existing processes where documentation or ownership is unclear Leverage AI tools to automate manual processes and build workflows to improve operational efficiency Compliance & Immigration Coordination Support HR compliance administration across federal, state, and local employment requirements Assist with audits, employee documentation, policy acknowledgments, and compliance tracking Support I-9 and reverification processes, background check, employment verification, and personnel file processes Help ensure employee records and HR processes are consistent, accurate, and well-documented Culture & Employee Experience Support

At Commure, we're building the AI Operating System for healthcare, the foundation that defines how care is delivered, documented, and financed. Our platform spans the full care journey: Ambient AI and Dictation eliminating documentation burden at the point of care, intelligent Agents automating patient and revenue workflows, and autonomous RCM processing billions in claims, all on a single AI-native platform integrated with 60+ EHRs. Healthcare carries a $1 trillion administrative burden and we're at the center of transforming it. Today, 500,000+ clinicians across 500+ healthcare organizations nationwide trust Commure to handle $25B+ in annual claims and support over 200 million patient interactions. Our latest $70M raise at a $7B valuation reflects the confidence the market has placed in this mission. Our team works directly alongside clinicians, not through layers of process, which means the gap between what you build and its impact on patient care is immediate. We move fast, deploy daily, and take full ownership from early thinking to production. If you're energized by hard problems, high stakes, and a team that holds itself to a high bar, you'll find your people here. The future of healthcare is being built right now. Come deliver this transformation. About the Role As a Product Designer at Commure, you'll design intuitive productivity experiences for healthcare providers. Your work will span interaction, systems, and service design, grounded in a user-centered process that balances provider needs, business goals, and technical possibility. You'll simplify complex, multi-dimensional workflows and contribute across the full product lifecycle: discovery research, ideation, iteration, and client launch. We're a build-oriented team, so fluency in AI-native design tools and processes is a plus. About You: You're proactive, detail-oriented, and effective under ambiguity. You are a strong communicator both in writing and collaborative settings. You thrive in fast-paced environments and bring genuine curiosity to understanding healthcare, from clinical workflows to the business and operations of running a practice. You don't just execute PRDs and hand off specs; you help define the problem and you stay engaged through execution. Logistics: This is a full-time, on-site role based at our headquarters in Mountain View, CA, with occasional travel to client sites for field research and direct user engagement. This posting covers multiple open roles across Commure. What You'll Do End-to-End Product Design: Create and deliver high-quality, polished, and intuitive UI/UX designs that enhance the overall visual appeal and user experience of Commure Ambient AI. Create wireframes, low and high-fidelity interfaces, and interactive prototypes in Figma, Cursor, and other AI-powered tools to support the development of new features and product enhancements. Conduct user research, develop insights through journey mapping, UX workflow analysis, and testing to validate design decisions and improve user experiences. Develop design briefs and PRDs framing product opportunities and translating them into actionable projects. Collaboration and Strategy: Work closely with design and cross-functional partners, including product managers, engineers, and customer success teams, to conceptualize and refine product features. Solicit and share feedback for continuous improvement, articulating your design decisions throughout the process. Identify future opportunities and influence product roadmaps as a key thought partner to your product and engineering counterparts, balancing business requirements and end-user needs. Work alongside a talented and passionate team of designers, polishing your design craft through fast-growing products. Best Practices and Design System: Stay up to date with the latest best practices of design systems, user-centered design principals, and accessibility standards. Support and contribute to the Commure design

At Commure, we're building the AI Operating System for healthcare, the foundation that defines how care is delivered, documented, and financed. Our platform spans the full care journey: Ambient AI and Dictation eliminating documentation burden at the point of care, intelligent Agents automating patient and revenue workflows, and autonomous RCM processing billions in claims, all on a single AI-native platform integrated with 60+ EHRs. Healthcare carries a $1 trillion administrative burden and we're at the center of transforming it. Today, 500,000+ clinicians across 500+ healthcare organizations nationwide trust Commure to handle $25B+ in annual claims and support over 200 million patient interactions. Our latest $70M raise at a $7B valuation reflects the confidence the market has placed in this mission. Our team works directly alongside clinicians, not through layers of process, which means the gap between what you build and its impact on patient care is immediate. We move fast, deploy daily, and take full ownership from early thinking to production. If you're energized by hard problems, high stakes, and a team that holds itself to a high bar, you'll find your people here. The future of healthcare is being built right now. Come deliver this transformation. About the Role As a Product Designer at Commure, you'll design intuitive productivity experiences for healthcare providers. Your work will span interaction, systems, and service design, grounded in a user-centered process that balances provider needs, business goals, and technical possibility. You'll simplify complex, multi-dimensional workflows and contribute across the full product lifecycle: discovery research, ideation, iteration, and client launch. We're a build-oriented team, so fluency in AI-native design tools and processes is a plus. About You: You're proactive, detail-oriented, and effective under ambiguity. You are a strong communicator both in writing and collaborative settings. You thrive in fast-paced environments and bring genuine curiosity to understanding healthcare, from clinical workflows to the business and operations of running a practice. You don't just execute PRDs and hand off specs; you help define the problem and you stay engaged through execution. Logistics: This is a full-time, on-site role based at our headquarters in Mountain View, CA, with occasional travel to client sites for field research and direct user engagement. This posting covers multiple open roles across Commure. What You'll Do End-to-End Product Design: Create and deliver high-quality, polished, and intuitive UI/UX designs that enhance the overall visual appeal and user experience of Commure Ambient AI. Create wireframes, low and high-fidelity interfaces, and interactive prototypes in Figma, Cursor, and other AI-powered tools to support the development of new features and product enhancements. Conduct user research, develop insights through journey mapping, UX workflow analysis, and testing to validate design decisions and improve user experiences. Develop design briefs and PRDs framing product opportunities and translating them into actionable projects. Collaboration and Strategy: Work closely with design and cross-functional partners, including product managers, engineers, and customer success teams, to conceptualize and refine product features. Solicit and share feedback for continuous improvement, articulating your design decisions throughout the process. Identify future opportunities and influence product roadmaps as a key thought partner to your product and engineering counterparts, balancing business requirements and end-user needs. Work alongside a talented and passionate team of designers, polishing your design craft through fast-growing products. Best Practices and Design System: Stay up to date with the latest best practices of design systems, user-centered design principals, and accessibility standards. Support and contribute to the Commure design

At Commure, we're building the AI Operating System for healthcare, the foundation that defines how care is delivered, documented, and financed. Our platform spans the full care journey: Ambient AI and Dictation eliminating documentation burden at the point of care, intelligent Agents automating patient and revenue workflows, and autonomous RCM processing billions in claims, all on a single AI-native platform integrated with 60+ EHRs. Healthcare carries a $1 trillion administrative burden and we're at the center of transforming it. Today, 500,000+ clinicians across 500+ healthcare organizations nationwide trust Commure to handle $25B+ in annual claims and support over 200 million patient interactions. Our latest $70M raise at a $7B valuation reflects the confidence the market has placed in this mission. Our team works directly alongside clinicians, not through layers of process, which means the gap between what you build and its impact on patient care is immediate. We move fast, deploy daily, and take full ownership from early thinking to production. If you're energized by hard problems, high stakes, and a team that holds itself to a high bar, you'll find your people here. The future of healthcare is being built right now. Come deliver this transformation. About the Role As a Product Support Specialist , you will serve as the frontline expert across multiple Commure products and technologies within our ambient platform. This role bridges problem-solving, product knowledge, and customer empathy , ensuring our clinician users experience seamless, uninterrupted performance across all products and workflows. You’ll collaborate closely with Engineering, Product, and Operations teams to triage complex issues, identify root causes, and drive continuous product improvement based on real-world user feedback. If you are passionate about serving customers, have a strong sense of collaboration, and learn troubleshooting steps quickly, this may be the perfect role for you! What You'll Do Serve as the primary point of contact for Commure users across multiple product lines, providing timely, empathetic, and effective support. Diagnose, troubleshoot, and resolve issues spanning software applications, mobile, network connectivity, and EHR integrations. Leverage logs, monitoring tools, and diagnostic procedures to conduct root-cause analyses and implement fixes or coordinate escalations. Maintain cross-functional communication with Operations, Engineering, Product, and Global IT to ensure issue visibility, escalation, and follow-through. Document incidents, insights, and solutions in Zendesk, Click Up, Retool , and internal dashboards to enable data-driven decision-making. Provide feedback to the Product and Engineering teams on recurring issues, usability gaps, or opportunities for product improvement. Support new product launches , feature rollouts, and beta initiatives by providing user insights and post-deployment feedback. Uphold service quality through SLA adherence , accurate reporting, and continuous improvement of support workflows. Participate in knowledge base development , ensuring up-to-date troubleshooting guides, FAQs, and documentation for internal and external audiences. What You Have 0–2 years of experience in technical, customer, or product support (preferably in SaaS or technology environments). Proven ability to learn complex concepts quickly and apply structured troubleshooting. Excellent verbal and written communication in English; able to articulate complex concepts clearly and empathetically. Strong analytical and multi-tasking skills , with attention to process compliance and detail. High sense of ownership, accountability, and customer focus. Comfortable working hybrid/night shifts to align with US time zones. Bachelor’s or Master’s degree in any discipline from a recognized institution. Please be aware that all official communication from us will come exclusively from email addresses

At Commure, we're building the AI Operating System for healthcare, the foundation that defines how care is delivered, documented, and financed. Our platform spans the full care journey: Ambient AI and Dictation eliminating documentation burden at the point of care, intelligent Agents automating patient and revenue workflows, and autonomous RCM processing billions in claims, all on a single AI-native platform integrated with 60+ EHRs. Healthcare carries a $1 trillion administrative burden and we're at the center of transforming it. Today, 500,000+ clinicians across 500+ healthcare organizations nationwide trust Commure to handle $25B+ in annual claims and support over 200 million patient interactions. Our latest $70M raise at a $7B valuation reflects the confidence the market has placed in this mission. Our team works directly alongside clinicians, not through layers of process, which means the gap between what you build and its impact on patient care is immediate. We move fast, deploy daily, and take full ownership from early thinking to production. If you're energized by hard problems, high stakes, and a team that holds itself to a high bar, you'll find your people here. The future of healthcare is being built right now. Come deliver this transformation. What You'll Do Successfully close new business through relationship-based selling in the field Master the ability to evangelize the Commure + Athelas story  Achieve and exceed monthly and quarterly quotas  Align Commure + Athelas solutions with business objectives and needs  Successfully manage and overcome prospect objections  Collaborate effectively with the account team and others to drive new business  Proactively keep abreast of our industry and the technology landscape to ensure you are a trusted resource to prospects and customers What You Have REQUIRED: Current or Previous Medical license (MD, DO, PA, NP, PT, OT, RN) Demonstrated experience and success in a tech sales role (preferably healthcare sales) Demonstrated leadership ability Tenacious hunger to win business and close deals Experience with quota and commission compensation structure  Ability to effectively speak with prospects of all levels (including C-level executives)  Excellent written and oral communication skills  Highly organized and strong time management skills  Ability to work in a fast-paced, changing environment  Self-driven, motivated, and results-oriented Proven prospecting and sales cycle management skills Proven success in penetrating new markets and closing new business You can learn more about the team and what stepping into this role is like here . Please be aware that all official communication from us will come exclusively from email addresses ending in @ getathelas.com, @ commure.com or @ augmedix.com. Any emails from other domains are not affiliated with our organization. Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis.

At Commure, we're building the AI Operating System for healthcare, the foundation that defines how care is delivered, documented, and financed. Our platform spans the full care journey: Ambient AI and Dictation eliminating documentation burden at the point of care, intelligent Agents automating patient and revenue workflows, and autonomous RCM processing billions in claims, all on a single AI-native platform integrated with 60+ EHRs. Healthcare carries a $1 trillion administrative burden and we're at the center of transforming it. Today, 500,000+ clinicians across 500+ healthcare organizations nationwide trust Commure to handle $25B+ in annual claims and support over 200 million patient interactions. Our latest $70M raise at a $7B valuation reflects the confidence the market has placed in this mission. Our team works directly alongside clinicians, not through layers of process, which means the gap between what you build and its impact on patient care is immediate. We move fast, deploy daily, and take full ownership from early thinking to production. If you're energized by hard problems, high stakes, and a team that holds itself to a high bar, you'll find your people here. The future of healthcare is being built right now. Come deliver this transformation. About The Role As part of our Sales Development team, you’ll be on the frontlines of building lasting customer relationships and showcasing the value of our ambient documentation product. You’ll be an instrumental part of our revenue growth, guiding customers from first touch and beyond - making sure every client feels supported and successful. You won’t just follow processes; you’ll own outcomes, solve tough business problems, and help shape how we scale. _ This role requires candidates to be onsite 5 days per week in our Mountain View, CA _ What You'll Do Make cold calls and qualify accounts while launching targeted outbound campaigns into high potential accounts Leverage intent marketing and community intelligence tools (e.g., CommonRoom) to efficiently target and prioritize high-intent prospects, optimizing outreach and conversion strategies across key healthcare segments Collaborate with the sales leadership to improve outbound motion that drive revenue growth Manage customer relationships and own the delivery of exceptional experiences for every customer Speak at a high level about our ambient documentation product to customers Breakdown hairy, challenging business problems Own execution and outcomes Drive operational metrics (process throughput, defect rate, etc.) Understand the business in-and-out to be proactive about solving emerging problems Run outreach with customers via phone/email/demo call Commitment to delivering customer value by thoroughly understanding clients' use cases and aligning them with Commure’s best practices What You Have Strong strategic mindset and ability to contribute to and execute go-to-market (GTM) approach, including identifying target accounts, developing outreach, and refining prospecting based on market feedback Bachelor’s degree or equivalent work experience Strong communication skills, both written and oral Interest in AI and utilizing tools to improve work efficiencies Extremely flexible with an ability to multitask, prioritize, and manage time effectively Process oriented, organized, and able to work well in unstructured environments Proficiency in documenting and developing best practices to enable incremental improvement for the Implementation team through each new onboarding experience Expertise in project management: You have experience deploying multiple projects in a fast-paced environment. You take pride in being on top of things Energized By People: You love interacting with customers and consistently seek to deliver a great customer experience Truth Seeker: You are relentless in searching for truth, asking questions, and always seeking to understand a customer's requests Comfor

At Commure, we're building the AI Operating System for healthcare, the foundation that defines how care is delivered, documented, and financed. Our platform spans the full care journey: Ambient AI and Dictation eliminating documentation burden at the point of care, intelligent Agents automating patient and revenue workflows, and autonomous RCM processing billions in claims, all on a single AI-native platform integrated with 60+ EHRs. Healthcare carries a $1 trillion administrative burden and we're at the center of transforming it. Today, 500,000+ clinicians across 500+ healthcare organizations nationwide trust Commure to handle $25B+ in annual claims and support over 200 million patient interactions. Our latest $70M raise at a $7B valuation reflects the confidence the market has placed in this mission. Our team works directly alongside clinicians, not through layers of process, which means the gap between what you build and its impact on patient care is immediate. We move fast, deploy daily, and take full ownership from early thinking to production. If you're energized by hard problems, high stakes, and a team that holds itself to a high bar, you'll find your people here. The future of healthcare is being built right now. Come deliver this transformation. About The Role As part of our Sales Development team, you’ll be on the frontlines of building lasting customer relationships and showcasing the value of our ambient documentation product. You’ll be an instrumental part of our revenue growth, guiding customers from first touch and beyond - making sure every client feels supported and successful. You won’t just follow processes; you’ll own outcomes, solve tough business problems, and help shape how we scale. _ This role requires candidates to be onsite 5 days per week in our Mountain View, CA _ What You'll Do Make cold calls and qualify accounts while launching targeted outbound campaigns into high potential accounts Leverage intent marketing and community intelligence tools (e.g., CommonRoom) to efficiently target and prioritize high-intent prospects, optimizing outreach and conversion strategies across key healthcare segments Collaborate with the sales leadership to improve outbound motion that drive revenue growth Manage customer relationships and own the delivery of exceptional experiences for every customer Speak at a high level about our ambient documentation product to customers Breakdown hairy, challenging business problems Own execution and outcomes Drive operational metrics (process throughput, defect rate, etc.) Understand the business in-and-out to be proactive about solving emerging problems Run outreach with customers via phone/email/demo call Commitment to delivering customer value by thoroughly understanding clients' use cases and aligning them with Commure’s best practices What You Have Strong strategic mindset and ability to contribute to and execute go-to-market (GTM) approach, including identifying target accounts, developing outreach, and refining prospecting based on market feedback Bachelor’s degree or equivalent work experience Strong communication skills, both written and oral Interest in AI and utilizing tools to improve work efficiencies Extremely flexible with an ability to multitask, prioritize, and manage time effectively Process oriented, organized, and able to work well in unstructured environments Proficiency in documenting and developing best practices to enable incremental improvement for the Implementation team through each new onboarding experience Expertise in project management: You have experience deploying multiple projects in a fast-paced environment. You take pride in being on top of things Energized By People: You love interacting with customers and consistently seek to deliver a great customer experience Truth Seeker: You are relentless in searching for truth, asking questions, and always seeking to understand a customer's requests Comfor

At Commure, we're building the AI Operating System for healthcare, the foundation that defines how care is delivered, documented, and financed. Our platform spans the full care journey: Ambient AI and Dictation eliminating documentation burden at the point of care, intelligent Agents automating patient and revenue workflows, and autonomous RCM processing billions in claims, all on a single AI-native platform integrated with 60+ EHRs. Healthcare carries a $1 trillion administrative burden and we're at the center of transforming it. Today, 500,000+ clinicians across 500+ healthcare organizations nationwide trust Commure to handle $25B+ in annual claims and support over 200 million patient interactions. Our latest $70M raise at a $7B valuation reflects the confidence the market has placed in this mission. Our team works directly alongside clinicians, not through layers of process, which means the gap between what you build and its impact on patient care is immediate. We move fast, deploy daily, and take full ownership from early thinking to production. If you're energized by hard problems, high stakes, and a team that holds itself to a high bar, you'll find your people here. The future of healthcare is being built right now. Come deliver this transformation. About the Role We seek an experienced and highly motivated Senior Analyst to join our team. The Senior Analyst in Denials Management Team will be responsible for identifying denied claims, making outbound calls to insurance payers, and resubmitting corrected claims. The ideal candidate should possess excellent communication and problem-solving skills, have a strong understanding of medical billing and coding, and be well-versed in denial management and appeals processes. What You'll Do Denial Identification and Analysis: Identify, categorize, and analyze denials and underpayments from Explanation of Benefits (EOBs) and Electronic Remittance Advice (ERAs). Claim Resubmission: Correct and resubmit denied claims following payer guidelines and timelines. Payer Communication: Communicate with insurance companies to resolve issues leading to denials and ensure accurate reimbursement. Preventative Action: Review denial trends and work with other RCM teams to implement processes that can prevent future denials. Experience in analyzing and resubmitting Denials in multiple specialities (Denials due to Medical Coding, Authorisation, etc). What You Have 1-3 years of prior experience in denials management, healthcare billing, or a related role. Strong understanding of medical billing processes payer requirements and CARC/RARC codes. Excellent problem-solving and negotiation skills. Detail-oriented with strong analytical skills. Excellent communication skills, both written and verbal. Proficiency in using healthcare billing software and Microsoft Office Suite. Please be aware that all official communication from us will come exclusively from email addresses ending in @ getathelas.com, @ commure.com or @ augmedix.com. Any emails from other domains are not affiliated with our organization. Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis.