Clinikally

Head of Category & Brand Partnerships (Health-Tech) About the Role Clinikally is looking for a Head of Category to lead our growth in the Digital Pharmacy space. You will own the P&L for our Dermatology, Nutrition, and Wellness verticals. This role is about more than just managing inventory; it is about building a clinical ecosystem where Rx-grade treatments and Dermatologist Online Consultations work together to solve patient problems. You will be the architect of a vertical that blends medical authority with e-commerce excellence. What You Will Do Strategic Onboarding: Lead the search and negotiation for new Ethical Pharma and Premium Cosmetic brands. You will grow our network of partners by focusing on high-impact categories like Sunscreens, Haircare Products, and Supplements. P&L Ownership: Drive revenue targets by managing the entire channel’s profitability. You will launch category-building initiatives that make Clinikally the top choice for specialized health needs. Supply Chain Strategy: Work with marketing to ensure inventory levels match our growth projections. You will manage stock for high-demand actives like our Niacinamide Face Wash, Retinol Serums, and Antioxidant Serums to ensure zero stockouts. Telehealth Integration: Create smart promotions that link product sales with our Teledermatology services. You will design bundles that combine consultations with clinical products to improve the patient experience. Brand Growth: Act as the primary contact for our brand partners, helping them scale their presence on our platform through data-driven insights and strategic marketing tie-ups. Performance Tracking: Monitor key metrics like GMV (Gross Merchandise Value) and Inventory Turn to ensure every vertical is scaling healthily and efficiently. Qualifications Experience: 5 or more years in E-commerce, E-pharmacy, or Key Account Management. Education: A B.Pharm or M.Pharm is a significant advantage given the medical nature of our categories. Industry Knowledge: Deep understanding of the Derma, Pharma, and Beauty landscape in India. Leadership Skills: A strong negotiator with the ability to build long-term relationships with global brand leads. About Clinikally Clinikally is India's leading digital health destination for Dermatology, Nutrition, and Wellness. We are a multi-condition health platform providing Telehealth, AI-powered treatment plans, and Rx-grade products. By offering dermatologists online consultation and valued recommendations under one platform, we are making trusted and science-backed healthcare accessible to all.

VP of Brand Marketing About the Role Clinikally is looking for a visionary VP of Brand Marketing to be the ultimate architect of our brand narrative. We are building the future of personalized dermatology in India through our full-stack marketplace and online consultation platform. Your leadership will be pivotal in translating these technologies into a beloved brand experience that highlights our expertise and medical-grade authority in the skincare and haircare industry. What You'll Be Doing Define and Evolve Brand Strategy: Develop our overarching vision and identity. You will ensure our commitment to excellence is reflected in our positioning and internal culture across all platforms. Narrative and Storytelling: Craft compelling brand narratives that resonate with the Indian consumer. You will build emotional connections around our transformative wellness journeys and hero categories like our Hair serums and skin cleansers. Lead Integrated Campaigns: Spearhead large-scale campaigns across digital, social, and PR. You will oversee marketing for our upcoming offline experience centers, showcasing the science behind our Hyaluronic Acid Moisturizers and pH-balanced skin cleansers. Brand Experience Ownership: Partner with Product and Tech teams to ensure the brand promise is delivered from discovery to post-purchase. This includes the high-touch experience of receiving our personalized treatment plans and physical products. Insights and Innovation: Dive deep into consumer insights and market trends to refine our strategy. You will identify opportunities to differentiate advanced solutions like our Niacinamide serums and non-comedogenic sunscreens in a competitive landscape. Inspire and Grow the Team: Lead and empower our marketing talent, fostering a culture of creativity and executional excellence across all clinical and cosmeceutical categories. Agency and Partner Management: Oversee agency relationships and brand growth for our partner portfolio, including global leaders such as Cipla, Cetaphil, iS Clinical, and Pilgrim. Brand Health and Measurement: Define and track metrics to ensure a strong ROI on brand investments while building long-term consumer trust. What We're Looking For Experience: 8 to 10 years of progressive brand leadership, primarily in D2C, beauty, or health marketplaces in India. Proven Track Record: Experience building and scaling beloved consumer brands from an early stage to significant market presence. Communication: Exceptional strategic thinking with the ability to translate complex clinical ideas into compelling consumer stories. Cultural Nuance: Deep understanding of the Indian consumer landscape, regional sensitivities, and evolving market trends. Approach: A data-informed approach to qualitative brand building and a true entrepreneurial spirit. About Clinikally Clinikally is India's leading digital health destination for Dermatology, Nutrition, and Wellness. We are a multi-condition health platform providing Telehealth, AI-powered treatment plans, and Rx-grade products. By bringing leading skin doctors online and providing science-backed recommendations, we are making quality healthcare accessible to all.

VP for Growth About the Role Clinikally is looking for a seasoned growth leader with a proven track record in D2C or consumer internet in India. Your strategic vision will be pivotal in scaling the narrative for India’s largest digital health destination. You will lead the charge in ensuring our clinical-grade skincare and hair growth products reach every corner of the market. If you have an insatiable curiosity for identifying breakthrough strategies and a knack for execution, this is your ultimate challenge. What You'll Be Doing Define and Own Growth Strategy: Develop a data-driven strategy that integrates marketing and product to drive aggressive user acquisition for our personalized wellness offerings. Identify Growth Levers: Prioritize new opportunities across SEO and performance marketing to scale high-demand products such as our hyaluronic acid and antioxidant-rich serums. Lead and Scale Growth Teams: Build and inspire a high-performing organization focused on retention and LTV. You will foster a culture of rapid experimentation around our products and our broader clinical marketplace. Experimentation and Optimization: Implement a robust A/B testing framework across the customer journey to optimize conversion rates for users seeking our products and medical-grade solutions. Deep Dive into Analytics: Own growth dashboards and reporting to provide critical insights into the performance of our overall skin and haircare categories like serums, lip balms, and sunscreens. Cross-Functional Collaboration: Partner with Product and Engineering to ensure growth initiatives for our hair supplements and telehealth services are deeply integrated across the platform. Market and Consumer Insights: Maintain a deep understanding of the Indian consumer landscape to evolve strategies for our expanding range of dermatologist-recommended essentials. Budget and Resource Management: Strategically allocate growth budgets to maximize ROI across our clinical and wellness product portfolios. What We're Looking For Experience: 10+ years of progressive experience in growth roles, with at least 3 to 5 years in a senior leadership position within high-growth D2C businesses in India. Strategy: A proven track record of designing full-funnel growth strategies that have led to significant revenue growth. Analytics: Exceptional analytical capabilities with a mastery of data, attribution models, and cohort analysis. Expertise: Deep expertise across diverse channels including performance marketing, SEO, and product-led growth. Mindset: A true entrepreneurial spirit with a relentless pursuit of scaling science-backed healthcare solutions. About Clinikally Clinikally is India's leading digital health destination for Dermatology, Nutrition, and Wellness. We are a multi-condition health platform providing Telehealth, AI-powered treatment plans, and Rx-grade products. By offering advanced online dermatologist consultations and valued recommendations under one platform, we are making science-backed healthcare accessible to all.

AI Engineering Intern (Clara AI Platform) Location: Sector 44, Gurgaon (In-Office) Duration: 3 Months About the Role We are building Clara, a system of AI agents that helps users find the right dermatology treatments. We need an intern who can move past basic ChatGPT wrappers and help us build real, multi-step AI workflows. You will work in our Gurgaon office to make sure our AI can accurately recommend products like Niacinamide Serum or Hydrating Cleanser based on real medical logic. What You Will Do Build AI Agents: Help manage and improve our 7-agent system that talks to users and helps them navigate our catalog of 15,000 plus products. Logic and Handoffs: Write the code that tells an AI agent when to answer a question and when to pass the user to a different specialist agent. Search and Retrieval: Use Pinecone to help the AI find the exact Sunscreen or Hair Growth Serum a user needs from our database. Vision Features: Work on tools that let users upload photos for skin analysis and clinical diagnosis. Testing and Costs: Use Langfuse to track how much each AI response costs and make sure the answers are actually correct. Doctor Feedback: Help turn feedback from real skin doctors into data that makes our AI smarter over time. What We Are Looking For Python Skills: You should be very comfortable with Python and async programming. LLM Experience: You have used APIs from OpenAI, Anthropic, or Gemini to build more than just a simple chatbot. Agent Knowledge: You understand how to give an AI tools (functions) to call so it can perform real tasks. Vector Databases: Basic experience with Pinecone, FAISS, or similar tools for searching through product data. Plus Points You have used LangGraph, CrewAI, or AutoGen before. You understand RAG (Retrieval-Augmented Generation). You can build simple frontends in React or Next.js to show off your AI tools. Why Join Us? Real Users: Your code will be used by people looking for actual skincare and health solutions. No Toy Projects: You will work on our production code, not a side project that gets deleted later. Direct Mentorship: You will sit with our senior engineers and learn how to ship AI at scale. Website: clinikally.com Instagram: @clinikallyofficial LinkedIn: Clinikally

Associate Product Manager About the Role Clinikally is looking for a sharp and driven Associate Product Manager to jump in, own key initiatives, and help us scale. We are building the future of personalized dermatology and haircare in India by blending cutting-edge AI with expert care. In this role, you will be a core part of our engineering-first team, building a telehealth and marketplace platform that simplifies how users find the right care for their skin and hair. You will help bridge the gap between complex technology and real-world health needs, ensuring our platform is as intuitive as it is powerful. What You Will Do User Obsession: Dive deep into user behavior and data to identify friction points. You will translate these insights into a better discovery experience for users looking for everything from a simple foaming face wash to a specialized ceramide-based sunscreen. Feature Ownership: Take the lead on product enhancements and feature requirements. You will define how we showcase high-efficacy products like our Vitamin C serums to ensure the value proposition is clear and science-backed. Launch and Learn: Support the rollout of new features and monitor their performance. You will use customer feedback to refine the journey for high-growth categories including our Hyaluronic Acid and Niacinamide Serums. Problem Solver: Troubleshoot daily platform challenges to ensure a seamless end-to-end experience from the initial consultation to the delivery of a user's personalized treatment plan. Documentation and Coordination: Maintain high-quality product documentation and work across departments to ensure the logistics and presentation of medical-grade skincare remain world-class. Direct Impact: Contribute to the development of our core AI models to improve how we generate personalized recommendations for hair growth supplements and complex skincare routines. What We Are Looking For Experience: 0 to 1 years of experience in a technical, product, or data analyst role. Recent graduates with an entrepreneurial spirit are encouraged to apply. Mindset: A hustler who is proactive, resourceful, and eager to learn by solving real-world problems. Analytical Skills: Comfort using data to inform decisions and a knack for spotting trends in user behavior. Communication: Exceptional ability to coordinate with cross-functional teams including engineering, design, and clinical experts. Education: A Bachelor's degree in a technical, analytical, or business-related field.

Business Central Developer About the Role We are looking for a Business Central Developer to take full ownership of our ERP ecosystem and drive our technical roadmap. In this role, you will be responsible for customizing and scaling the platform that manages our diverse inventory of science-backed skincare, haircare, and health supplements. You will lead the transition of our codebase in-house to ensure our digital marketplace for premium cosmetic products remains robust and ready for the next phase of growth. Key Responsibilities Custom Development: Design and implement extensions in Microsoft D365 Business Central using AL and the Power Platform. You will tailor solutions specifically for our e-commerce environment, focusing on products like Vitamin C serum, broad spectrum sunscreen, etc. Process Optimization: Collaborate with stakeholders to translate requirements for OMS, WMS, and finance modules into technical specifications. You will optimize P2P and O2C processes to ensure our products move efficiently through our supply chain. System Integration: Connect Business Central with our custom web and app solutions via APIs and webhooks. This ensures a seamless data flow for users accessing our online dermatologist consultations and personalized skin and hair treatment plans. Codebase Ownership: Take over the codebase from outsourced teams, focusing on continuous optimization and documentation. You will ensure our internal systems perform well. Quality & Testing: Perform thorough quality assurance and validation. You will create automated test scripts and configure systems to support new extensions, ensuring a stable experience for millions of users seeking clinical-grade personal care. Innovation & Training: Stay updated on e-commerce trends and best practices to keep our platform competitive. You will document new functions and provide training to internal teams to foster a culture of technical excellence. About Clinikally Clinikally is India's leading digital health destination for Dermatology, Nutrition, and Wellness. As a comprehensive multi-condition platform, we provide seamless Telehealth services, AI-powered treatment plans, and Rx-grade products. We are transforming how millions of consumers across India access quality virtual care and science-backed solutions. Our treatment plans for condition-specific skincare, haircare, and overall wellness utilize high-performance cosmetic products to deliver unmatched results. By connecting users to specialized dermatologists online, we provide personalized recommendations and deliver effective medical-grade products directly to their doorsteps. At Clinikally, we are bridging the gap between clinical expertise and everyday self-care.

Business Central Functional Consultant About the Role We are looking for a Business Central Functional Consultant to lead the evolution of our internal ERP systems and drive operational excellence. You will play a vital role in managing the workflows that bring our dermatologist-curated skincare and hair regrowth solutions to millions of users. By taking ownership of our Business Central environment, you will ensure our supply chain remains agile to support our growing range of in-house products**.** Key Responsibilities Functional Ownership: Take a comprehensive handover of our current Business Central environment. You will serve as the primary expert for all functional requirements, ensuring a deep understanding of customizations that power our Rx-grade cosmetic products and digital marketplace. Stakeholder Collaboration: Engage with departments to analyze and document requirements across OMS, WMS, P2P, and O2C processes. You will translate these business needs into functional specifications to optimize the delivery of everything from caffeine eye cream to advanced niacinamide face wash. Team Leadership: Build, mentor, and lead an in-house team of developers. You will guide them in creating enhancements that improve the user journey, from the initial online dermatologist consultation to the final delivery of personalized treatment plans for concerns like acne or hyperpigmentation. Integration Management: Oversee seamless integrations with our custom web and app platforms, courier partners, and banks. You will ensure that data flows smoothly across third-party systems to maintain a world-class e-commerce experience for our science-backed skincare range. Process Improvement: Drive the continuous maintenance and improvement of Business Central to align with our evolving needs. You will stay updated on the latest D365 features to keep our operations for premium brands running at peak efficiency. User Support & Training: Provide guidance and training to internal users, ensuring everyone can navigate our financial and operational modules with ease. About Clinikally Clinikally is India's leading digital health destination for Dermatology, Nutrition, and Wellness. As a comprehensive multi-condition platform, we provide seamless Telehealth services, AI-powered treatment plans, and Rx-grade products. We are transforming how millions of consumers across India access quality virtual care and science-backed solutions. Our treatment plans for condition-specific skincare, haircare, and overall wellness utilize best cosmetic products to deliver unmatched results. By connecting users to specialized dermatologists online, we provide personalized recommendations and deliver effective medical-grade products directly to their doorsteps. At Clinikally, we are bridging the gap between clinical expertise and everyday self-care.

Catalogue Associate  About the Role Clinikally is hiring a smart, creative, and detail-oriented Catalogue Associate to join our mission-driven team. You will manage the digital storefront for our specialized health offerings, combining pharmaceutical knowledge with marketplace strategy. This is a high-impact role where you will ensure our telehealth services and clinical products are accurately represented to millions of users seeking science-backed care. What You Will Do Strategic SKU Management: Manage the full lifecycle of our digital listings. You will oversee the categorization and maintenance of specialized portfolios, including our anti-oxidant serums, hair growth tablets, and anti-dandruff shampoos. Scientific Copywriting: Translate complex ingredient lists into consumer-friendly, high-conversion descriptions. You will articulate the benefits of core actives like Ceramides, Peptides, and Hyaluronic Acid with clinical accuracy. Omnichannel Listing: Activate and optimize product profiles across various online marketplaces, ensuring our cosmetic and medical-grade collections are represented with 100% data integrity. SEO & Content Optimization: Improve search visibility by focusing on high-intent consumer needs. You will optimize content for specific concerns like sun protection for sensitive skin or clinical solutions for hyperpigmentation. Cross-Functional Collaboration: Partner with Tech, Brand, and Logistics teams to ensure a seamless data flow from the warehouse to the user’s screen, resolving any cataloguing errors promptly. Process Innovation: Use internal tools and data to identify catalogue gaps, developing creative workflows that improve conversion rates across our dermatology and wellness categories. What We Are Looking For Education: A Diploma or Bachelor’s degree in Pharmacy (D.Pharma or B.Pharma) is essential to ensure technical accuracy in our listings. Technical Proficiency: Intermediate to advanced MS Excel skills for managing large datasets and a strong comfort level with new technology. Writing Skills: Excellent written English with the ability to turn technical medical specs into engaging product copy. Detail Oriented: A passion for precision and the ability to manage multiple projects in parallel with various stakeholders. About Clinikally Clinikally is India's leading digital health destination for Dermatology, Nutrition, and Wellness. By offering the best dermatologist consultation online and providing science-backed recommendations, we are making trusted healthcare accessible to all.

Chief of Staff About the Role Clinikally is looking for a Chief of Staff to offer direct support to our CEO and broader team. We are uplifting dermatology, haircare, and wellness in India. In this role, you will drive strategic initiatives to ensure our vision is brought to life across every corner of the business. You will be a vital part of our engineering-first and AI-native consumer health company. You will help us scale our clinical range, so that it reaches its full market potential. What You'll Be Doing You will be the ultimate generalist, weaving through strategy, operations, product, and growth to ensure we are all aligned and moving fast towards our ambitious goals. Leading Key Projects: Take the reins on high-priority cross-functional initiatives. This includes anything from mapping out a new market strategy for launching a new line of products. Smoothing Out Operations: Help us fine-tune internal processes and spot roadblocks to keep us running smoothly. You will ensure our supply chain of Ceramide Cleanser, Hyaluronic Acid Moisturizer, etc., and operational workflow stay ahead of our growth. Crafting Our Story: Prepare important communications and reports for investors and partners. You will clearly articulate our impact in the product categories like SPF sunscreens and medical-grade wellness. Being the Founder's Right Hand: Act as a trusted thought partner for the Founder and CEO. You will dive into research and execution for the next phase of our ceramide serum and overall digital health roadmap. Connecting the Dots: Foster great communication between our leadership team and departments including tech, product, and marketing. You will help align everyone around the science of our hair growth serum and personalized treatment plans. Solving What's Next: Jump in to solve unexpected challenges and provide data-driven recommendations for scaling our hair growth tablets and specialized dermatology marketplace. About Clinikally Clinikally is India's leading digital health destination for Dermatology, Nutrition, and Wellness. A multi-condition health platform providing Telehealth, AI-powered treatment plans, and Rx-grade products. Clinikally's platform is having a positive impact on millions of consumers across India and is the primary way Indians access quality products and virtual care. Our treatment plans for condition-specific skincare and overall wellness utilize best cosmetic products to deliver unmatched results. By bringing leading dermatologists online and their valued recommendations under one platform, we are making trusted and science-backed healthcare accessible to all. What We're Looking For At least 2 years of experience in a fast-paced environment such as consulting, investment banking, VC, or a high-growth startup. Seriously organized with the ability to juggle multiple complex projects without dropping the ball. A sharp analytical mind that loves digging into data to solve problems and make smart decisions. Excellent communication skills to get your point across clearly to diverse groups of stakeholders. A self-starter with grit who takes initiative and owns their work. Comfort with the ambiguity and fast-paced nature of startup life. About the Role Clinikally is looking for a Chief of Staff to offer direct support to our CEO and broader leadership team. We are uplifting dermatology, haircare, and wellness in India by building an engineering-first and AI-native consumer health company. In this role, you will drive strategic initiatives to ensure our vision is brought to life across every corner of the business, helping us scale our clinical range to reach its full market potential. What You'll Be Doing Leading Key Projects: Take the reins on high-priority cross-functional initiatives. This includes everything from mapping out market entry strategies to launching new product lines. Smoothing Out Operations: Fine-tune internal processes and identify roadblocks to keep the company moving fast. You wi

Clinical Research Lead About the Role Clinikally is looking for an expert Clinical Research Lead to validate the science behind our consumer health solutions. In this role, you will lead the research that proves our products work. You will partner with global experts to conduct efficacy studies on Rx-grade dermatology and clinical nutrition products, ensuring every solution we offer is backed by hard data and rigorous testing. What You Will Do Clinical Validation: Lead robust research into the science behind our formulations. You will oversee efficacy studies for high-performance products including our hair growth serums, niacinamide cleansers, and pH-balanced face washes. Efficacy Studies: Partner with clinical collaborators to test the effectiveness of our OTC and prescription-grade products. A key area of focus will be our unique DMS Technology-based Vitamin E Moisturizer, utilizing advanced skin-barrier science. R&D Strategy: Bridge the gap between laboratory research and final product concepts. You will ensure that the bio-actives and medical-grade ingredients we use meet the highest global safety and performance standards. Thought Leadership: Publish research findings and represent Clinikally at dermatology conferences. You will act as the scientific voice for our online dermatologist consultations, ensuring our clinical advice remains evidence-based. Trial Management: Oversee the end-to-end lifecycle of clinical trials, from protocol design to data analysis, for our expanding range of dermatologist-recommended essentials. The Best Fit Academic Credentials: MBBS + MD in Dermatology, MBBS + DVD, or a PhD in Life Sciences with a focus on Skin Biology or Pharmacology. Research Pedigree: Proven experience in clinical medicine as demonstrated by a strong portfolio of publications and speaking engagements. Technical Expertise: Well-versed in R&D workflows, technology transfer, and the regulatory requirements for clinical trial management. Leadership: Strong teamwork skills with the ability to manage complex, multi-stakeholder research projects across different geographies. About Clinikally Clinikally is India's leading digital health destination for Dermatology, Nutrition, and Wellness. We provide a comprehensive ecosystem of Telehealth services, AI-powered treatment plans, and Rx-grade products. By bringing leading dermatologists online, we are making trusted, science-backed healthcare accessible to millions of consumers across India.

One of India's fastest growing consumer health startups -- Clinikally -- is looking for a stellar Customer Support/Service Executive. We are hiring bright, articulate, detail-oriented applicants with a desire to provide seamless & great customer service. About the role: This is a role that offers endless learning opportunities. A customer service executive is a critical part of Clinikally.com's user's journey. We require action-orientated and flexible problem-solvers who will assist customers in resolving any and all customer facing problems within a fast-paced environment. You will will assist customers via phone, email and chat, utilising a variety of software tools to navigate customer flows, as well as researching and reviewing policies to communicate effective solutions. What you will do: Capability to identify what customers need and deliver suitable solutions efficiently and with professionalism. Proper urgency, dedication, and attention to quality when addressing customer requirements. Skill in managing disputes and establishing realistic expectations with customers. Building strong client relationships by providing customers with ongoing support and regular sharing of best practices, insights, and product knowledge. Collaborate cross functionally with the brand marketing & tech team to ensure that new customers are onboarded successfully. Identifying opportunities to increase customer satisfaction and revenue. Ensuring high repeat and retention from customers. Building up domain expertise and providing training & ongoing support as required. Providing feedback on critical customer pain-points to internal teams. Ideal candidate: You have at least 1 year experience within a Customer Success role Competency in utilizing email, chat, and phone calls for customer interactions. Skilled at comprehensively understanding and appropriately reacting to customer concerns. You possess excellent interpersonal as well as written and verbal communication skills. You are highly goal driven and work well in fast paced environments Proficiency in expressing ideas clearly and succinctly to both external customers and internal teams. Ability to craft well-written and informative replies to customer queries. Proficient computer abilities; well-versed in Microsoft Office, Excel, email, chat, app and web. Exceptional written and oral communication skills will go a long way You have at least 1 year experience within a Customer Success role, ideally in e-commerce/healthcare You are a strong team player who can juggle multiple stakeholders effortlessly

About the Role Clinikally is looking for a seasoned Customer Success Manager to lead our frontline support operations. You will be the guardian of our user experience, ensuring that every patient interacting with our platform receives clinical-grade support. Your leadership will bridge the gap between our online dermatologist consultations and the successful delivery of specialized health solutions, making science-backed care accessible and reliable for millions of users. What You Will Do Strategic Team Leadership: Oversee a diverse group of Customer Service Associates to ensure they meet high performance standards. You will be responsible for team discipline, roster management, and implementing retention strategies to maintain an expert and motivated workforce. Operational Excellence: Guarantee timely and precise responses to all service inquiries. You will manage day-to-day operations to ensure we consistently meet strict SLAs and maintain a seamless flow from the initial order to final delivery. Quality and Training: Lead the onboarding of new team members by providing deep dives into our latest cosmetic and medical-grade product launches. You will ensure the team adheres to the highest standards of productivity while resolving any process discrepancies. CSAT and Patient Advocacy: Drive the team toward ambitious Customer Satisfaction (CSAT) goals by fostering a culture of clinical empathy. You will personally oversee the resolution of complex queries for our specialized portfolios, ensuring users receive expert guidance on our science-backed hair growth serums, anti-dandruff shampoos, and niacinamide serum. Cross-functional Liaison: Act as a critical feedback loop between frontline teams and senior management. You will share customer insights with the product and supply chain teams to constantly improve the patient experience for those using our personalized treatment plans. Mentorship and Growth: Take direct accountability for the professional development of your team, using performance coaching to foster a culture of ownership and high commitment to our users. Ideal Skills Professional Experience: 6 to 8 years of experience leading customer success or support operations in a high-growth environment. Communication: Exceptional interpersonal skills with the ability to manage stakeholders across different levels of the organization. Adaptability: A fast learner who can navigate the evolving landscape of health-tech and teledermatology. Ownership: A high level of commitment to taking charge of complex user support issues and seeing them through to resolution.

About Clinikally At Clinikally, we're building the future of personalized skincare through a full-stack digital health and commerce platform. We connect users with dermatologists, personalized treatment plans, and curated skincare products. As we continue to scale, we're looking for a Ecommerce Operations Executive who is curious, analytical, and eager to work at the intersection of brands, commerce, operations, and growth. Role Overview As a Ecommerce Operations Executive, you will play a key role in managing and growing product categories across the Clinikally platform. You will work closely with brands, internal stakeholders, and cross-functional teams to drive category performance, improve customer experience, and support business growth. This role offers hands-on exposure to category management, merchandising, brand partnerships, analytics, supply chain operations, and growth initiatives. Key Responsibilities Category Management & Merchandising Support the day-to-day management of assigned product categories. Monitor category performance, sales trends, inventory levels, and customer demand. Ensure product listings, pricing, content, and merchandising are accurate and optimized. Identify assortment gaps and opportunities for category expansion. Brand & Vendor Management Coordinate with brand partners and vendors to ensure smooth execution of business initiatives. Assist in onboarding new brands and launching products on the platform. Build and maintain strong working relationships with external partners. Analytics & Business Insights Track category performance metrics and prepare regular business reports. Analyze sales, inventory, pricing, and customer behavior data to identify actionable insights. Support decision-making through data-driven recommendations. Marketing & Growth Initiatives Collaborate with marketing teams on category campaigns, promotions, launches, and growth initiatives. Support visibility and conversion optimization across platform channels. Assist in executing brand-led marketing activities and campaigns. Supply Chain & Operations Coordinate with operations and supply chain teams to ensure product availability. Monitor stock health and help reduce stock-outs and excess inventory situations. Support process improvements to enhance operational efficiency. What We're Looking For Bachelor's degree in Business, Commerce, Economics, Engineering, Pharmacy, Life Sciences, or a related field. 1+ years of experience in category management, e-commerce, consulting, operations, analytics, or business roles. Strong analytical and problem-solving skills. Excellent communication and stakeholder management abilities. High ownership, bias for action, and willingness to learn. Comfortable working in a fast-paced startup environment. Strong proficiency in Excel/Google Sheets.

Executive - Accounts Payable (Finance Operations) About the Role Clinikally is looking for a detail-oriented Accounts Payable Executive to streamline our Procure-to-Pay (P2P) cycle. In this role, you will manage financial operations for India’s largest digital health platform, ensuring our supply chain for premium cosmetic and wellness products remains seamless. You will be the bridge between our finance team and our global brand partners, ensuring every transaction reflects our commitment to clinical excellence. Key Responsibilities End-to-End Invoice Lifecycle: Take full ownership of invoice processing within Microsoft Dynamics 365 Business Central. You will manage the verification of high-volume invoices for our skincare and haircare collections, performing rigorous 2-way and 3-way match checks for our products**.** Financial Accuracy & Compliance: Validate essential tax details including GST compliance and TDS deductions. You will ensure accurate GL coding and cost center allocation for our diverse catalog of products such as hair regrowth serum. Vendor Payment Management: Orchestrate timely payment runs in coordination with the banking team. You will be responsible for maintaining trust with our partners by sharing accurate payment advice for vendors of our products and clinical treatments. Strategic Reconciliations: Perform monthly and quarterly vendor statement reconciliations. Resolve discrepancies involving debit notes and credit notes to maintain a clean ledger for our partner brands. Reporting & Audit Readiness: Assist the Finance Controller in month-end closing, including accruals and provisions. Prepare comprehensive AP Ageing reports for our fast-moving products. Market & Category Awareness: Stay updated on e-commerce trends and payment workflows to manage the increasing demand for trending products like under eye cream and hair growth tablet. About Clinikally  Clinikally is India's leading digital health destination for Dermatology, Nutrition, and Wellness. As a comprehensive multi-condition platform, we provide seamless Telehealth services, AI-powered treatment plans, and Rx-grade products. We are transforming how millions of consumers access quality virtual care and science-backed solutions. Our treatment plans for condition-specific skincare (like Acne & Pigmentation) and overall wellness utilize high-performance Cosmeceuticals to deliver unmatched results. By connecting users to specialized dermatologists online, we bridge the gap between clinical expertise and everyday self-care.

Finance Manager About the Role Clinikally is looking for a strategic Finance Manager to take ownership of financial outlays, resource allocation, and revenue assurance for our platform. In this role, you will be pivotal in ensuring our fiscal operations are as high-performing and precise as the clinical healthcare solutions we provide. You will lead the efforts to maintain a robust financial backbone for India’s fastest-growing digital health destination. Roles and Responsibilities Revenue Reconciliation: Perform weekly reconciliation of Cash on Delivery (COD) and prepaid orders against actual bank receipts. You will ensure 100% accuracy in the flow of funds for our extensive portfolio of dermatologist-recommended skincare and haircare products. Automated Payout Operations: Lead the automation of seller payouts and marketplace fee calculations. You will streamline the financial backend to support our growing ecosystem of 250+ brand partners. Treasury and Fund Planning: Conduct weekly and monthly cash flow forecasting to ensure adequate liquidity for vendor payouts and operational expenses across our expanding wellness and clinical categories. Exception Reporting and Audit: Develop rigorous exception reports to identify unpaid orders or overcharging. You will analyze sales trends and financial leakages for high-growth products like our Hyaluronic Acid serum and Niacinamide serums. Systems Integration: Maintain precise accounting records in Tally and lead the ERP integration between our accounting software and custom backend to ensure data integrity across the organization. FP&A (Financial Planning and Analysis): Prepare monthly MIS reports and lead the annual budgeting process. You will provide monthly forecasting for trending categories including nutritional supplements and specialized cosmetic solutions. Financial Stewardship: Ensure all accounts are maintained with statutory accuracy, supporting our mission to provide transparent and accessible healthcare. What We Are Looking For Experience: 4 to 6 years in a core finance or audit role, preferably within a high-growth startup or e-commerce environment. Technical Skills: Mastery of Tally and advanced MS Excel. Experience with ERP implementation is a major plus. Analytical Prowess: Ability to deep-dive into large datasets to identify patterns, discrepancies, and opportunities for cost optimization. Education: CA, Inter-CA, or an MBA in Finance is highly preferred. About Clinikally Clinikally is India's leading digital health destination for Dermatology, Nutrition, and Wellness. We are a multi-condition health platform providing Telehealth, AI-powered treatment plans, and Rx-grade products. By bringing leading dermatologists online, we are making trusted, science-backed healthcare accessible to millions of consumers across India.

Financial Controller About the Role  Clinikally is looking for a strategic Financial Controller to oversee our fiscal health and scale our financial infrastructure. In this role, you will manage the budget and reporting for a high-growth supply chain, ensuring that our inventory of Cosmetic products and Nutraceuticals is supported by precision-led financial planning and data-driven insights. Key Responsibilities Financial Reporting & Compliance: Take full ownership of the end-to-end Record-to-Report (R2R) cycle. You will prepare monthly, quarterly, and annual MIS reports while ensuring strict adherence to IND AS and statutory requirements. You will serve as the primary liaison for statutory audits to ensure a seamless year-end closing process. Budgeting & Forecasting: Partner with cross-functional leads to develop robust annual budgets and rolling 12-month forecasts. You will monitor spending variances and provide the financial roadmap for our expansion into specialized high-growth product niches. Advanced Analytics & Strategic Decisioning: Deliver deep-dive financial analysis to identify profitability trends across key medical categories. You will analyze the financial performance of high-performance actives such as hyaluronic acid serum, ceramide based moisturizer, etc. Group Consolidation & Internal Controls: Lead the consolidation of financial statements across group entities. You will manage inter-company transactions and implement a rigorous Internal Financial Control (IFC) framework to safeguard assets as we scale our Rx-grade private labels and global brand partnerships. ERP Optimization: Operates as the financial lead for Microsoft Dynamics 365 Business Central. You will optimize workflows for Procure-to-Pay (P2P) and Order-to-Cash (O2C) to ensure seamless integration with our digital pharmacy operations and partner brands. Market Intelligence & Working Capital: Stay ahead of competitor financial strategies and industry shifts in Teledermatology. You will analyze market demand for trending clinical products and optimize procurement and working capital cycles. About Clinikally  Clinikally is India's leading digital health destination for Dermatology, Nutrition, and Wellness. As a YC-backed, multi-condition platform, we provide seamless Online Dermatologist Consultations, AI-powered treatment plans, and science-backed medical solutions. Our treatment protocols for condition-specific issues like Acne, Alopecia, and Psoriasis utilize high-performance Cosmeceuticals to deliver unmatched clinical results. At Clinikally, we are bridging the gap between medical expertise and everyday self-care.

Formulation Scientist About the Role  Clinikally, India’s fastest growing consumer health startup, is looking for a seasoned Formulation Scientist to lead our product innovation. In this role, you will be the architect of our Rx-grade Cosmeceutical portfolio, creating high-performance solutions for millions of users. You will play a vital role in building and scaling an inclusive, high-impact scientific team that bridges the gap between Dermatological Science and consumer self-care. What You Will Do Rx-Grade Development: Create advanced Cosmeceutical Formulations that meet clinical standards. You will work with our medical board to design solutions for specific conditions like Hyperpigmentation, Alopecia, and Atopic Dermatitis. Rapid Prototyping: Generate new product ideas and create rapid prototypes, including dye solutions for color matching and precision Galenic samples for doctor testing. Clinical Pilot Studies: Maintain meticulous experimental results for pilot studies and provide research-backed data to support our Online Dermatologist Consultations. Stability & Quality: Solve complex Stability Problems and supervise production batches to ensure consistency. You will be responsible for the transition from lab-scale to mass production of our products like hair growth serum, pH balanced cleanser, retinol serum, etc. Laboratory Management: Manage lab supplies and ensure the R&D environment is optimized for innovation. Strategic Communication: Assist in writing scientific product concepts and present complex technologies to non-scientific stakeholders to drive brand strategy. The Best Fit Education: M.Pharm in Pharmaceutics or an equivalent degree in Cosmetic Science is required. Domain Expertise: Expert knowledge in Cosmeceutical Manufacturing and advanced Drug Delivery Systems for the skin. Formulation Knack: A deep passion for developing high-efficacy formulations in personal care, specializing in Advanced Skincare and Trichology. Technical Breadth: Comprehensive understanding of Technology Transfer, R&D workflows, and Scale-up processes. Leadership: Proven ability to build and mentor a scientific team and a track record of working with notable brands in the beauty or pharma space. Innovation and Technology You will work on the next generation of Clinikally’s proprietary technology, building on the success of our Niacinamide Face Wash, Caffeine Eye Cream, and SPF Sunscreen. You will be responsible for ensuring these formulations remain the benchmark for Bio-availability and user experience in the Indian market. About Clinikally Clinikally is India’s premier digital clinic for dermatology, nutrition, and wellness. We bridge the gap between patients and expert care by combining telehealth consultations, AI-driven treatment plans, and medical-grade products. By hosting the country’s top dermatologists on a single platform, we provide millions of users with the science-backed solutions they need for healthy skin and hair.

As a Graphic Design & Video Editor Intern, you will work closely with the content and creative teams to edit long-form and short-form videos for Clinikally’s growing skincare-focused content channels. This role is ideal for someone who has a strong sense of storytelling, pacing, aesthetics, and platform-specific video formats. You will get hands-on exposure to YouTube content, skincare explainers, product videos, webinar edits, Shorts, and other brand-led video assets. Key Responsibilities Cut, trim, sync audio/music, add captions, and ensure smooth pacing throughout the video. Edit long-form and short-form YouTube videos, including educational content, product reviews, skincare explainers, and webinar edits. Repurpose long-form videos into engaging YouTube Shorts and other short-form content. Add motion graphics, lower thirds, transitions, captions, and on-brand text overlays. Work closely with the content team to understand briefs and deliver edits aligned with the creative vision. Ensure all video outputs are polished, on-brand, and platform-ready. Manage and maintain organised project files, raw footage folders, and export versions. Incorporate feedback efficiently and make revisions within timelines. Stay updated with YouTube trends, editing styles, hooks, formats, and best practices. Must-Have SkillsProficiency in Adobe Premiere Pro is mandatory. Strong eye for video pacing, storytelling, and visual aesthetics. Basic understanding of audio mixing, sound balancing, and colour correction. Ability to add captions, transitions, text overlays, and simple visual effects. Experience editing for YouTube, Instagram, or any social media platform. Ability to work independently and deliver edits within deadlines. Good communication skills and openness to feedback. Portfolio, edited samples, or channel links are required. Good-to-Have SkillsBasic knowledge of After Effects for motion graphics or animation. Prior experience with a D2C brand, digital agency, content studio, or creator-led channel. Understanding of YouTube retention, thumbnails, hooks, Shorts, and platform-specific content formats. Interest in skincare, dermatology, wellness, beauty, or health content. Basic understanding of camera handling, lighting, and on-set production workflow. What We’re Looking For Someone with a strong visual sense and good storytelling ability. A proactive editor who can understand the content brief and improve the final output creatively. Someone who can manage multiple video edits and meet timelines. A candidate who is detail-oriented, organised, and comfortable working in a fast-paced startup environment. Someone who is eager to learn beyond editing, including production, camera handling, lighting, and audio setup. Location: Sector 44, Gurgaon Website: https://www.clinikally.com/ Instagram: www.instagram.com/clinikallyofficial/

QA Engineer Role Overview Clinikally is looking for a QA Engineer to lead our testing and quality assurance efforts. You will be the final gatekeeper of our digital experience, ensuring every feature and interaction meets our high standards of reliability. In this role, you’ll safeguard the platform for millions of users who rely on us for their specialized healthcare and skincare needs. What You’ll Be Doing End-to-End Testing: Execute meticulous manual and automated testing across our mobile apps and web platforms to ensure a flawless user journey. Core Flow Automation: Design and maintain automated test scripts for critical functionalities, including our online dermatologist consultations and personalized checkout systems. Performance Monitoring: Conduct stress and load testing to ensure the platform remains responsive during high-traffic periods, especially for our popular categories like face washes and serums. Bug Tracking & Resolution: Identify and track defects across the site to ensure users have uninterrupted access to our hair supplements and Niacinamide Serums. Feature Validation: Partner with the product team to validate new features, such as our AI-powered diagnostics and advanced search filters for clinical products. Release Management: Perform thorough regression testing to ensure total stability as we expand our catalog of dermatologist-recommended clinical solutions. What We’re Looking For Experience: 3–4 years of dedicated QA experience with a strong focus on mobile and web application testing. Automation Tools: Proven expertise in Appium, Selenium, or Playwright. Technical Skills: Solid understanding of API testing and performance principles to support a high-scale Telehealth and Rx-grade marketplace. Soft Skills: Strong analytical thinking and the ability to move fast in an agile startup environment. About Clinikally Clinikally is India's leading digital health destination for Dermatology, Nutrition, and Wellness. We are a multi-condition health platform providing Telehealth, AI-powered treatment plans, and Rx-grade products. By bringing leading skin doctors online, we are making trusted, science-backed healthcare accessible to millions of consumers across India.

Clinikally is seeking a dynamic, forward-thinking Community Lead: AI Initiatives to bridge the gap between our cutting-edge AI platforms and the medical community. This specialized role is designed for digitally-savvy medical students and recent graduates who operate at the intersection of healthcare, artificial intelligence, and digital media. In this role, you will champion Clinikally’s AI evolution within your peer network, driving engagement, cultivating strategic relationships, and building a vibrant digital ecosystem. If you are passionate about medical technology and advancing access to evidence-based skincare, aesthetics, and wellness solutions, we invite you to apply. Key Responsibilities Community Outreach & Advocacy: Take ownership of introducing, promoting, and scaling Clinikally’s AI initiatives, platforms, and services across medical student networks and young practitioner communities. Inbound Lead Generation: Strategize and execute targeted outreach campaigns to drive high-impact inbound lead generation, specifically focusing on increasing registrations and attendance for our educational webinars. Content & Digital Media Integration: Leverage your understanding of digital media and content creation to communicate complex AI health-tech concepts in a clear, engaging, and professional manner. Relationship Management: Act as the primary brand ambassador within the medical student community, fostering professional relationships and driving brand alignment. Performance Analytics: Maintain accurate records of community growth, webinar registrations, and engagement metrics, utilizing data-driven insights to optimize outreach strategies. Requirements Currently enrolled as a 3rd or 4th-year MBBS student, or a recent medical graduate looking to build a career in health-tech. A demonstrable professional interest in Artificial Intelligence (AI), medical content creation, and digital media. A strong interest or academic background in dermatology, aesthetics, skincare, and wellness. Exceptional interpersonal and presentation skills, with the ability to articulate innovative ideas and drive community engagement effectively. A results-driven, proactive professional capable of working independently within a flexible, autonomous contractor framework. What We Offer The opportunity to spearhead and shape the trajectory of Clinikally’s community expansion with clear strategic accountability. Work directly alongside established leaders and innovators in the fields of Dermatology, Wellness, and AI Health-tech. A high-visibility platform to build a unique portfolio at the intersection of clinical medicine, technology, and corporate strategy. Competitive compensation/stipend. A chance to make a tangible contribution to how the next generation of medical professionals interacts with modern digital health tools.

Medical Operations Specialist About the Role  Clinikally is looking for an experienced, research-oriented Dermatologist or Physician to lead key areas of our Medical Operations. In this role, you will collaborate with our in-house medical board to architect condition-specific treatment protocols for millions of users. You will act as the bridge between clinical expertise and product reality, ensuring every Rx-grade solution delivered via our digital health platform meets the highest standards of safety and efficacy. The Best Fit Education: MBBS and MD in Dermatology (or equivalent medical degree) with a strong clinical track record. Product Expertise: Deep knowledge of Bio-active ingredients for skin, hair, and clinical nutrition. Formulation Knack: A genuine interest in Dermatological Formulations and the science of personal care delivery systems. Technical Savvy: Familiarity with Technology Transfer, R&D workflows, and modern Teledermatology platforms. Leadership: Vast experience in clinical dermatology with the ability to translate complex science for non-scientists. What You Will Do Clinical Governance: Join our elite medical team to provide high-quality Online Dermatologist Consultations and ensure the integrity of our automated treatment plans. Protocol Development: Collaborate with in-house specialists to envision and refine solutions for complex concerns like Androgenetic Alopecia, Melasma, and Cystic Acne. R&D Partnership: Provide research-backed data to the Product Formulation Team and assist in maintaining results for our clinical pilot studies. Production Supervision: Take an active role in the oversight of Production Batches, ensuring that our Ceramide Moisturizer, Sunscreen for Sensitive Skin, Hyaluronic Acid Serum, etc., maintain their therapeutic integrity. Concept Innovation: Assist in creating new product concepts based on trending dermatological concerns and patient feedback loops. Scientific Communication: Present new clinical technologies and research findings to internal stakeholders and external partners. Tools and Ecosystem You will utilize our proprietary Telehealth Platform to provide expert care to users who wish to consult skin doctors in India. You will work directly with our advanced formulations, such as our cream for hyperpigmentation and hair growth serum, while collaborating with global clinical brands like COSRX, Sesderma, and Sebamed. About Clinikally  Clinikally is India’s premier digital clinic for dermatology, nutrition, and wellness. We bridge the gap between patients and expert care by combining telehealth consultations, AI-driven treatment plans, and medical-grade products. By hosting the country’s top dermatologists on a single platform, we provide millions of users with the science-backed solutions they need for healthy skin and hair.

Product Designer 1 About the Role Clinikally is hiring a Product Designer 1 to join our fast-moving design team. You will work closely with three other product designers to build our telehealth platform, e-commerce store, and our mobile apps for both iOS and Android. Working alongside three other product designers, you will solve problems that impact millions of consumers every day. This is a role where you will own meaningful design problems from day one. What You’ll Do Create tasteful experiences: Design elegant and intuitive flows that make shopping for our products and using AI tools delightful. Thrive on craftsmanship: Take pride in polish including typography, layouts, and micro-interactions of our in-house products such as niacinamide cleanser and antioxidant serum. You will ensure the digital presentation of our products is as premium as the products themselves. Think like a product owner: Go beyond pixels to deeply understand user needs and business goals. You will design the journey for customers seeking products like SPF Sunscreen and personalized wellness routines. Sweat the details: Ensure consistency across mobile and web platforms, spotting issues before they ship. You will maintain the visual integrity of our collection pages. Own end-to-end design: Handle research, wireframes, prototypes, and high-fidelity UI for our expanding range of products such as Hyaluronic Acid Face Wash and Hair Growth Serum. Collaborate and iterate: Work closely with product and engineering teams to launch fast and iterate using data. You will help refine how we present our Niacinamide Serum and other clinical solutions. Contribute to our design system: Build consistency and speed into every release to support our growing catalog of dermatologist-recommended products. What We’re Looking For 1 to 2 years of full-time product design experience (not including internships or freelance). Strong UI and UX fundamentals including flows, wireframes, prototypes, and visuals. Proficiency in Figma. Experience with motion or interaction design is a bonus. A balance of systems thinking and an obsession with craft. Curiosity about AI tools, marketplaces, and cosmetic products

QA Engineer Location: Sector 44, Gurgaon (In-Office) Experience: 1 to 3 Years Role Overview Clinikally is looking for a QA Engineer to safeguard the digital experience for millions of users who rely on us for their specialized healthcare and skincare needs. You will be the final gatekeeper of our platform, ensuring that every interaction meets our high standards of reliability. In this role, you will have a direct impact on user trust and conversion, working hands-on in our Gurgaon office to ship seamless features at startup speed. What You Will Be Doing Core eCommerce Testing: Execute meticulous testing across our mobile and web platforms, focusing on the journey from discovering Face Washes, Sunscreens, and Moisturizers to the final checkout. Flow Validation: Design and execute test cases for critical functionalities including our online dermatologist consultations, AI-powered assessments, and personalized treatment journeys. Pricing and Logic Integrity: Validate the complex logic behind discounts, bundles, and coupon flows to ensure users have uninterrupted access to their desired products and clinical solutions. Bug Tracking and Resolution: Identify, report, and track defects using Linear to ensure our catalog of dermatologist-recommended products remains accessible and bug-free. API and Data Validation: Conduct API testing using Postman and perform SQL data validation to support a high-scale Telehealth and Rx-grade marketplace. Cross-Device Compatibility: Ensure a flawless user experience across all browsers and devices, specifically for high-traffic pages like our Niacinamide Cleanser and specialized anti-dandruff shampoo. Release Management: Perform thorough functional and regression testing to ensure total stability as we expand our range of science-backed skincare and nutrition products. What We Are Looking For Experience: 1 to 3 years of dedicated QA experience with a strong focus on eCommerce or Health-tech platforms. Technical Skills: Solid understanding of manual testing, the SDLC/STLC, and basic API testing to support a fast-growing digital health destination. Domain Knowledge: Familiarity with the eCommerce funnel including product detail pages, cart logic, and payment gateway integrations. Tooling: Hands-on experience with Linear or similar issue tracking tools and a desire to learn automation tools like Playwright or Cypress. Soft Skills: Strong analytical thinking and the ability to move fast in an agile startup environment while maintaining a hawk-eye for detail.

SDE 1 (Frontend Engineer) About the Role Clinikally is looking for a sharp and energetic Frontend Engineer to help us build flawless, high-performing user experiences that deliver real health impact. We are scaling our engineering-first, AI-native team to support our growing community. This is your opportunity to jump straight into a role where your code reaches millions of users, contributing directly to our core marketplace platform, telehealth infrastructure, and specialized AI-driven health tools. What You'll Be Doing Feature Development: Implement new user-facing features for our web and mobile platforms using modern frontend frameworks. You will create engaging interfaces for high-growth products like our Hyaluronic Acid Serum and Antioxidant Serum. Code Quality: Write clean, modular, and well-tested code to ensure a maintainable codebase. Your work will support the seamless display of our Online Dermatologist Consultations and personalized treatment plans. UI/UX Collaboration: Work closely with product managers and designers to ensure technical feasibility. You will focus on the visual precision required for our clinical products and specialized medical-grade solutions. Optimization: Assist in optimizing frontend performance for maximum speed across all devices. This ensures a fast and responsive experience for users browsing our photo-stable sunscreens and ceramide cleansers. Debugging: Identify and resolve complex issues across the application to maintain the reliability of our digital pharmacy and medical skincare catalog. Direct Impact: Contribute to the development of transformative products, including those leveraging our AI/ML models to recommend tailored skincare routines. What We're Looking For Experience: Fresher to 1 year of experience in a frontend development role, internship, or significant personal projects. JavaScript Expertise: Strong fundamental hold on JavaScript (ES6+). TypeScript Knowledge: Familiarity with TypeScript concepts and principles. ReactJS Basics: Good understanding of ReactJS components, state management, and lifecycle methods. Hustle and Curiosity: A strong drive to learn and solve problems creatively in a dynamic startup environment. About Clinikally Clinikally is India's leading digital health destination for Dermatology, Nutrition, and Wellness. We are a multi-condition health platform providing Telehealth, AI-powered treatment plans, and Rx-grade products. By bringing leading skin doctors online and their valued recommendations under one comprehensive platform, we are making trusted and science-backed healthcare accessible to all.

SDE (2) - Backend Role Overview We are looking for a Backend Engineer who is passionate about building scalable systems and designing efficient APIs for a high-traffic marketplace. You will be the architect behind the core systems that power everything from teleconsultations to the logistics of shipping Broad Spectrum Sunscreen and Hyaluronic Acid Serum across India. This is a role for someone who wants to solve meaningful problems at scale while maintaining the speed of a high-growth startup. What You Will Do Scalable Service Design: Design, develop, and maintain scalable backend services and microservices that power our eCommerce operations. API Optimization: Build and optimize RESTful APIs for high-performance applications, ensuring smooth browsing for users looking for our products like pH balancing cleanser. System Integration: Work on systems powering teleconsultations, logistics workflows, and integration with databases, caching systems, and third-party APIs. Core Product Logic: Write clean, modular, and maintainable code using modern backend technologies to support our catalog of Hair Growth Serum. High Performance Engineering: Ensure performance, scalability, and security across backend systems to support a high-scale Telehealth and Rx-grade marketplace. Collaborative Development: Partner with product, frontend, and DevOps teams to ship reliable features and maintain our API-first architecture. System Reliability: Debug production issues and continuously improve system reliability through logs, APM, and metrics. What We Are Looking For Experience: 4 to 5 years of hands-on experience in backend development within a fast-paced environment. Technical Depth: Strong understanding of REST APIs, databases, caching, and asynchronous processing. Architecture: Experience building scalable backend services, distributed systems, and a solid grasp of microservices. Ownership: Ability to take end-to-end ownership of backend features from design to deployment. Problem Solving: Strong problem-solving and debugging skills with a hawk-eye for detail. Mindset: Comfortable working in a high-growth startup environment where speed and quality are prioritized. Backend Tech Stack Languages: TypeScript, Python Frameworks: FastAPI (primary), NestJS (selective) Architecture: Microservices, API-first design Databases: PostgreSQL, Redis Async and Queues: RabbitMQ, SQS Infrastructure: Docker, AWS (ECS/EKS, RDS, ElastiCache, S3) Auth and Security: JWT, RBAC, HMAC webhooks Observability: Logs, APM, metrics

Senior Social Media Manager About the Role Clinikally is seeking a Senior Social Media Manager to lead a specialized digital engine for a high-impact healthcare awareness initiative. You won't just be posting content; you will be driving a narrative for India’s largest digital health destination, translating complex clinical expertise into public action. Your mission is to bridge the gap between medical-grade wellness and everyday self-care, ensuring our science-backed solutions lead the national conversation. What You Will Do Narrative Strategy: Lead real-time digital communication by turning complex science into relatable stories. You’ll educate our audience on why a pH-balancing cleanser is the foundation of skin health and how ceramide-based moisturizer repairs the skin barrier. Platform Ecosystem: Build and manage content pipelines for WhatsApp, X, Meta, and YouTube. You will drive measurable engagement for critical products, from the daily necessity of broad-spectrum sunscreen to the transformative potential of specialized hair growth tablets. Performance & Reach: Use your expert command of Meta Ads Manager and advanced analytics to scale our impact. You will strategize campaigns that highlight the efficacy of antioxidant-rich serum and the precision of our personalized treatment plans. Bilingual Advocacy: Strategize fluently in both English and Hindi to educate millions. You’ll be the voice explaining the science behind our medical-grade solutions to a diverse, pan-India audience. Preferred Background Experience: 5-8 years in high-pressure digital environments. Niche Expertise: Direct experience in Public Health, Political Communications, Election Strategy, or Government Relations is highly preferred. Language: Must be able to script and strategize fluently in both English and Hindi. About Clinikally Clinikally is India's leading digital health destination for Dermatology, Nutrition, and Wellness. We provide a seamless ecosystem of Telehealth services, AI-powered treatment plans, and Rx-grade products. By providing users with specialized dermatologist online consultations, we deliver personalized recommendations and effective medical-grade products directly to their doorsteps.

Telemedicine Specialist About the Role Clinikally is looking for a Telemedicine Specialist with a flair for delivering seamless virtual care. In this role, you will be at the forefront of our online dermatology consultations, helping define the future of telehealth for skin, hair, and wellness concerns. You will act as a vital medical bridge between direct patient care and Rx-grade product innovation. The Best Fit Education: MBBS with 5+ years of experience in clinical skin and hair care, or an MD in Dermatology with 2+ years of experience. Technical Savvy: Smart and knowledgeable in Teledermatology trends, clinical specifications, and digital triage processes. Communication: Highly comfortable with video consults, digital health records (EHR), and modern communication technology to deliver a premium patient experience. What You Will Do Clinical Excellence: Join our elite in-house medical team to provide high-quality Dermatologist Consultation Online. You will ensure patients receive precise, science-backed advice for complex conditions. Condition-Specific Protocols: Work with our senior medical board to envision and refine treatment plans for Acne, Alopecia, and Hyperpigmentation. R&D Collaboration: Provide research-based insights to our Product Formulation and Strategy teams. You will help bridge the gap between clinical needs and high-performance cosmetic products like niacinamide face wash, antioxidant sunscreen, and hyaluronic acid moisturizer. Product Concept Development: Assist in creating and validating product concepts based on common dermatological trends and patient feedback. You will contribute to the evolution of products like melasma cream, caffeine eye cream, and retinol serum. Tools and Ecosystem You will utilize our proprietary Telehealth and Digital Health platform to communicate with users across India. You will work with a catalog of high-performance formulations, including our hair growth serum and other medical-grade solutions designed for maximum efficacy. About Clinikally  Clinikally is India's leading digital health destination for Dermatology, Nutrition, and Wellness. A multi-condition health platform providing Telehealth, AI-powered treatment plans, and Rx-grade products. Clinikally's platform is having a positive impact on millions of consumers across India and is the primary way Indians access quality products and virtual care. Our treatment plans for condition-specific skincare and overall wellness utilize best cosmetic products to deliver unmatched results. By bringing leading dermatologists online and their valued recommendations under one platform, we are making trusted and science-backed healthcare accessible to all.