Candid Health

The Role At Candid Health, we’re searching for a skilled and motivated Forward Deployed Software Engineer to join our new Forward team as a founding member. You’ll work directly with company leaders to help build this new team and achieve critical outcomes. As a Forward Deployed Software Engineer, you will design and build technical solutions in our product while partnering deeply with our clients, operations, and sales teams. You’ll be embedding deeply with subject matter experts to solve real-world problems in our product. What You’ll Do Design and implement solutions: Design and architect technical solutions in the core product that align with client needs. Fix bugs, implement features, and solve the most critical problems our customers are facing across our entire platform. Partner with customers and operations: Build solutions and relationships with the subject-matter experts, users, managers, and executives that rely on our platform in a way that builds trust. Serve as the technical expert for our products and services. Clearly communicate the technical aspects of our solutions to both technical and non-technical audiences, addressing questions and concerns effectively. Have broad organizational impact: Work closely with cross-functional teams, including sales, product management, and product engineering, to ensure seamless solution implementation. Provide valuable feedback to enhance our products based on client needs and market trends. Leverage your experience to build solutions that improve the product across our quickly growing customer base. Work with other product and engineering teams to build in a way that is accretive towards long-term product vision. Who You Are You have 2+ years of hands-on experience in software engineering. You are motivated by solving real-world problems that drive mission outcomes. You have an entrepreneurial spirit and a growth mindset. You are deeply empathetic and have a strong desire to solve problems for customers in a highly leveraged way that is accretive towards product strategy and builds trust along the way. You enjoy building software iteratively with subject matter experts, ultimately delivering an exceptional solution that solves the problem. You are a strong collaborator and influential engineer who communicates and partners well with internal and external clients. You thrive in fast-paced environments. You want to move fast and deliver at a high quality bar. You know how to unstick yourself and others when necessary. Pay Transparency The estimated starting annual salary range for this position is $135,000 to $205,000 USD. The listed range is a guideline from Pave data, and the actual base salary may be modified based on factors including job-related skills, experience/qualifications, interview performance, market data, etc. Total compensation for this position may also include equity, sales incentives (for sales roles), and employee benefits. Given Candid Health’s funding and size, we heavily value the potential upside from equity in our compensation package. Further note that Candid Health has minimal hierarchy and titles, but has broad ranges of experience represented within roles.

About the role We’re looking for a Growth Marketing Manager to architect our enterprise growth engine for strategic enterprise accounts from 0-1. This role owns the end-to-end strategy and execution of personalized, account-centric campaigns that generate new pipeline, accelerate active opportunities, and deepen engagement with high-value prospects. You’ll work in lockstep with Sales, RevOps, and Product Marketing to translate account insights into highly targeted campaigns—across digital, content, events, and direct outreach. Reporting to the Head of Growth Marketing, you will serve as the strategic bridge between Marketing, Sales, and RevOps to turn target accounts into closed-won revenue. Responsibilities Own the growth strategy for Strategic & Enterprise accounts. Unlike traditional demand gen roles, your focus is entirely on high-value account penetration rather than broad-based, evergreen lead generation. Define and operationalize our account-based marketing strategy across 1:1, 1:few, and 1:many motions. Empowering the Sales team with the tools and narratives to win. Develop account segmentation frameworks and prioritize accounts based on ICP fit, intent, and revenue potential. Create highly tailored, multi-channel campaigns for strategic accounts, including: Personalized content and messaging by account, specialty, and persona Targeted advertising and retargeting Sales-aligned outreach sequences Executive events, field marketing, and bespoke experiences Translate Sales insights and account plans into marketing programs that support prospecting, nurture, and deal acceleration. Own pipeline contribution from ABM and demand programs, including: New account engagement, MQL → SQL conversion, and opportunity influence and acceleration Build and track clear KPIs tied to revenue outcomes, not just activity. Serve as the marketing counterpart to Sales for enterprise and strategic accounts. Collaborate on account plans, campaign sequencing, and opportunity-specific plays. Work with Marketing & RevOps to ensure clean data, accurate attribution, and scalable campaign execution across systems (e.g., Salesforce, HubSpot). Define repeatable ABM playbooks, workflows, and best practices. Select, implement, and optimize ABM and demand gen tools (e.g., 6sense, Demandbase, RollWorks, Terminus). Create templates and processes that allow personalization at scale. Requirements 3-5 years in growth marketing within a high growth SaaS or AI Start up Experience working closely with Sales on named accounts and complex buying groups. Experience with intent-driven marketing and multi-channel orchestration. Strong strategic thinker who can also execute with precision. Excellent collaborator with the ability to influence Sales, RevOps, and leadership. Data-driven and metrics-oriented; comfortable tying programs to revenue impact. Exceptional written and verbal communication skills, with a knack for personalization and storytelling. Highly organized, process-oriented, and comfortable operating in ambiguity. Location We are looking for employees to join our in-person culture in our New York City, San Francisco, or Denver Offices. Our weekly schedule is 4 days in-office and 1 day working remotely. Pay Transparency The estimated starting annual base salary range for this position is $117,000 - $189,000 USD. The listed range is a guideline from Pave data, and the actual base salary may be modified based on factors including job-related skills, experience/qualifications, interview performance, market data, etc. Total compensation for this position may also include equity, sales incentives (for sales roles), and employee benefits. Given Candid Health’s funding and size, we heavily value the potential upside from equity in our compensation package. Further note that Candid Health has minimal hierarchy and titles, but has broad ranges of experience represented within roles.

The Role You will be the first dedicated security leader at Candid Health. You won’t just be managing a checklist; you will be building the team and systems that protect our customers and their patients. You will partner closely with our Engineering and Product leadership to ensure that we move fast without breaking our promise of data integrity. What You’ll Do Scale and Lead a Security Engineering Organization: Interview, hire, and manage a team of top flight security engineers that will expansively own Risk, Compliance, Threat Management, Product and Application Security. Build and Own the Security Roadmap: Lead the transition from foundational security posture to one defined by a best in class, enterprise-grade security organization. Drive Security Prioritization at a Leadership Level: Act as the subject matter expert and voice in the room that is setting the prioritization of security initiatives and stack ranking the risks as well as advising Candid’s strategy to mitigate them in direct partnership with our executive leadership team. Lead Trust & Transparency Efforts: Understand, oversee, and drive the rituals associated with HIPAA, SOC2, SOC1, PCI and HITRUST; this role will entail not just audits, but living processes. You will often be the technical voice in the room with our largest enterprise customers. Act as a Security Evangelist and Culture Carrier: Educate and empower our 200 employees. From engineering practice to legal contracts, you will collaborate with virtually every team at Candid Health to promote the ethos that we are a security first, compliant organization. Manage Third-party Relationships: Coordinate with vendors for penetration testing and other security services, ensuring that our platforms undergo regular scrutiny and remain fortified, review vendor security prior to integration. Who You Are You have 10+ years of experience in security engineering, with a proven track record of building and leading teams that own complex matrices of technical surface area in startup and scaled environments. Your expertise isn't just theoretical. You’ve had the hard conversations and driven the outcomes at an organizational scope, especially when it comes to the rituals and routines of security compliance. With strong knowledge of HIPAA, you're no stranger to the delicate information we handle. You are adaptable and flexible, always ready to engage with security challenges at both enterprise and customer levels. You know when to get your hands dirty and when to delegate. You possess the ability to read, understand, and audit systems, networks, and IT setups to ensure airtight security. That, combined with a keen sense for when to handoff ownership to someone with depth in the spaces that your breadth doesn’t cover makes you an effective engineering leader. Our values We spend at least as much time with our coworkers as we do with our closest friends + family - if we intend to do the most important + challenging work of our lives, it’s important that these folks energize us, support us, inspire us, and push us to do our best work. This is what you can expect of your teammates at Candid (in no particular order): We put our customers first We take care of each other and ourselves We anchor on outcomes and work relentlessly and creatively to achieve them We collectively prioritize building a diverse and inclusive workspace We believe humility is our greatest strength We are candid, kind, and committed We strive to be the most prepared person in the room We are truth seekers

About the role We are seeking a strategic, data-driven Lifecycle Marketer to architect and execute the end-to-end journey for our enterprise healthcare provider customers. You will be the primary driver of customer value realization, tasked with increasing product adoption, defending retention, and identifying signals for account expansion. Lifecycle Marketing sits at the intersection of Growth, Product, and Customer Delivery, transforming raw customer data into sophisticated engagement programs. You will be responsible for turning "moments of risk" into "milestones of loyalty" by ensuring our customers—from RCM billing teams to C-suite executives—constantly see the ROI of the Candid platform. Responsibilities Journey Architecture & Optimization: Map and refine the multi-persona customer journey. You will identify friction points in the provider experience and deploy high-impact interventions (content, digital touchpoints, or human-led plays) to ensure seamless transitions from implementation to long-term advocacy. Expansion & Net Revenue Retention (NRR) Strategy: Partner with Growth and Delivery teams to identify "expansion-ready" accounts. You will develop marketing playbooks that surface white-space opportunities and drive incremental value beyond initial collections. Multi-Channel Campaign Ownership: Design and launch end-to-end engagement campaigns. You will own the creative brief, vendor management, and asset production (Email, ABM, Personalized Gifting, and Executive Experiences) with a relentless focus on conversion and stickiness. The "Voice of the Provider": Act as a strategic feedback loop for the organization. You will own customer sentiment mechanisms (e.g., NPS, KLAS) and translate that data into actionable insights for the Product and Leadership teams. Executive Storytelling: Engage with Delivery team as they develop compelling, data-backed narratives for Quarterly Business Reviews (QBRs), and work to transform these results into data points that can be used by Sales.  Product Adoption & Change Management: Partner with Product Marketing and Ops to launch new features. You will develop the education and communication strategies required to drive deep platform stickiness across complex healthcare workflows. Advocacy & Content Pipeline: Proactively identify and cultivate customer champions. You will turn successful implementations into a library of high-value assets, including case studies, webinars, and speaking engagements that amplify Candid’s market leadership. Data & Measurement: Define and track the North Star metrics for the lifecycle function, including Time-to-Value (TTV), Adoption Rate, and Churn Propensity. Requirements 3-5 years in lifecycle and/or customer marketing within a high growth SaaS or AI Start up Ability to navigate complex, multi-stakeholder buying committees. Experience working with CRM and Marketing Automation tools (e.g., Salesforce, HubSpot) and the ability to leverage BI tools (Tableau, Looker) to segment audiences and measure impact. You excel in high-growth environments where you must balance high-level strategy with the hands-on execution of new programs. Exceptional writing and presentation skills, with the ability to influence both technical product leads and executive-level customers. Location We are looking for employees to join our in-person culture in our New York City, San Francisco, or Denver Offices. Our weekly schedule is 4 days in-office and 1 day working remotely. Pay Transparency The estimated starting annual base salary range for this position is $117,000 - $189,000 USD. The listed range is a guideline from Pave data, and the actual base salary may be modified based on factors including job-related skills, experience/qualifications, interview performance, market data, etc. Total compensation for this position may also include equity, sales incentives (for sales roles), and employee benefits. Given Candid Health’s funding and size, we heavily value the potential upsi

About the role We are seeking a Marketing Strategy & Operations Lead to own and optimize our end-to-end marketing technology stack, performance measurement, and go-to-market execution infrastructure. This role sits at the intersection of Marketing, Revenue Operations, Sales, and Finance, ensuring that every marketing dollar, program, and campaign is measurable, scalable, and revenue-aligned. The ideal candidate is both strategic and hands-on: someone who can architect systems, enforce data discipline, and translate complexity into clarity for executive leadership. Responsibilities Own the architecture, integration, and ongoing optimization of the full martech stack, including HubSpot, Salesforce, and adjacent tools (intent data, enrichment, ABM, analytics, attribution). Ensure seamless data flow across marketing, sales, and revenue systems with clear source-of-truth definitions. Evaluate, rationalize, and introduce new tools as needed—balancing innovation with stack simplicity and ROI. Design and maintain lead scoring, routing, and lifecycle frameworks that reflect real buying behavior—not vanity engagement. Own multi-touch attribution models that accurately reflect the influence of marketing across long sales cycles. Build clear frameworks for understanding Channel performance, Campaign effectiveness, & Incremental pipeline and revenue impact Establish executive-ready dashboards that tie marketing activity to pipeline, ARR, CAC, and payback. Partner with Finance to define the unit economics of our GTM engine (CAC/LTV/Payback) Partner with Demand Gen and Sales to design and operationalize ABM programs (1:few, 1:many, and 1:1) Support account selection, tiering, scoring, engagement tracking, and reporting. Ensure ABM programs are measurable, repeatable, and tightly aligned to revenue goals. Partner with Finance to align spend, forecasting, and performance reporting. Establish best practices for campaign setup, naming conventions, data hygiene, and reporting consistency. Act as the steward of marketing data quality and operational discipline. Document processes and enable the broader marketing team to operate efficiently at scale Requirements 3-5 years in Marketing Operations within a high growth SaaS or AI Start up Deep hands-on experience with Martech tools (such as Hubspot & Marketo) in complex sales environments Proven success supporting demand generation, ABM, and revenue reporting at scale Highly collaborative with credibility across Marketing, Sales, RevOps, and Finance Comfortable operating at both the executive strategy level and in-platform execution level Location We are looking for employees to join our in-person culture in our New York City, San Francisco, or Denver Offices. Our weekly schedule is 4 days in-office and 1 day working remotely. Pay Transparency The estimated starting annual base salary range for this position is $117,000 - $189,000 USD. The listed range is a guideline from Pave data, and the actual base salary may be modified based on factors including job-related skills, experience/qualifications, interview performance, market data, etc. Total compensation for this position may also include equity, sales incentives (for sales roles), and employee benefits. Given Candid Health’s funding and size, we heavily value the potential upside from equity in our compensation package. Further note that Candid Health has minimal hierarchy and titles, but has broad ranges of experience represented within roles.

We are looking for a Controller who has a deep affinity for scaling fast-growing companies to lead our accounting function. In this role, you won't just "run the books"—you will architect the financial infrastructure to support our 200%+ year-over-year growth. This role will be responsible for scaling our core accounting functions including close, technical accounting, controls, compliance, and reporting. The ideal candidate combines deep technical expertise with practical operational leadership. You are as comfortable in the weeds of complex reconciliations as you are partnering with executives on long-term strategy. What you’ll be doing Accounting Operations: Manage all day-to-day accounting operations including AP/AR/invoicing, payroll, tax compliance, and R&D tax credit filings. Own the month-end close process and manage our 3rd party accounting firm to ensure timely closes, accurate reporting, and high-quality deliverables. AI & Automation: Uplevel our ERP system and implement scalable finance systems to automate invoicing, reconciliation, and procurement to handle our 200%+ year-over-year growth. Internal Controls: Manage our internal controls and procurement processes. Truth Seeking: Act as a "truth seeker" for the leadership team, providing granular financial breakdowns and actionable insights that go beyond standard reporting. Who you are Experience: 8+ years of accounting experience, ideally in managing and maturing financial processes from Series B/C to later stages. You know what "good" looks like at scale but aren't afraid to roll up your sleeves to get us there. Technical Proficiency: You likely started your career in the Big 4 and are proficient in all major accounting processes, including any O2C (Order-to-Cash), P2P (Procure-to-pay), H2R (Hire-to-Retire), and R2R (Report-to-Report). A CPA and SOX experience is preferred. The "Multiplier" Mindset: You are a "player-coach" who wants to get into the weeds, build the spreadsheets, and set the systems up correctly yourself. You have a strong ability to navigate through challenges, multiple tasks, take ownership, and deliver high quality results. Modern Financial Systems: You have experience implementing financial systems and are comfortable navigating modern data tools (SQL) to validate financial data at the source. You are excited about the frontier of new technology in finance and proactively look for ways to use AI to eliminate "grunt work" in the accounting cycle. Communication and Collaboration: You have excellent communication skills with the ability to influence and collaborate across all levels of the organization. You thrive in ambiguity and can balance strategic foresight with hands-on problem-solving. Pay Transparency The estimated starting annual salary range for this position is $180,000 - $220,000 USD. The listed range is a guideline from Pave data, and the actual base salary may be modified based on factors including job-related skills, experience/qualifications, interview performance, market data, etc. Total compensation for this position may also include equity, sales incentives (for sales roles), and employee benefits. Given Candid Health’s funding and size, we heavily value the potential upside from equity in our compensation package. Further note that Candid Health has minimal hierarchy and titles, but has broad ranges of experience represented within roles. Location We are an in-person culture. We believe the best work happens when we are in the same room and our ideal weekly schedule is 4 days working from one of our offices (San Francisco, New York, or Denver) and 1 day working remotely.

We are looking for a Controller (Director Level) to report directly to the CFO and serve as the financial bedrock of Candid Health. In this role, you won't just "run the books"—you will architect the financial infrastructure to support Candid Health's fast-paced growth. This role will be responsible for scaling our core accounting functions including close, technical accounting, controls, compliance, and reporting. The ideal candidate combines deep technical expertise with practical operational leadership. You are as comfortable in the weeds of complex reconciliations as you are partnering with executives on long-term strategy. What you’ll be doing Financial Governance & Scale: Own all day-to-day accounting operations including AP/AR/invoicing, payroll, tax compliance, and R&D tax credit filings. Own the month-end close process and manage our 3rd party accounting firm to ensure timely closes, accurate reporting, and high-quality deliverables. AI & Automation: Uplevel our ERP system and implement scalable finance systems to automate invoicing, reconciliation, and procurement to handle our 200%+ year-over-year growth. Internal Controls: Manage and own our internal controls and procurement processes. Truth Seeking: Act as a "truth seeker" for the leadership team, providing granular financial breakdowns and actionable insights that go beyond standard reporting. Who you are Experience: 8+ years of accounting experience, ideally in managing and maturing financial processes from Series B/C to later stages. You know what "good" looks like at scale but aren't afraid to roll up your sleeves to get us there. Technical Proficiency: You likely started your career in the Big 4 and are proficient in all major accounting processes, including any O2C (Order-to-Cash), P2P (Procure-to-pay), H2R (Hire-to-Retire), and R2R (Report-to-Report). A CPA and SOX experience is preferred. The "Multiplier" Mindset: You are a "player-coach" type leader who wants to get into the weeds, build the spreadsheets, and set the systems up correctly yourself, so it doesn't break when we scale 10x tomorrow. You have a strong ability to navigate through challenges, multiple tasks, take ownership, and deliver high quality results. Modern Financial Systems: You have experience implementing financial systems and are comfortable navigating modern data tools (SQL) to validate financial data at the source. You are excited about the frontier of new technology in finance and proactively look for ways to use AI to eliminate "grunt work" in the accounting cycle. Executive Advisory & Partnership: You have excellent communication skills with the ability to influence and collaborate across all levels of the organization. You thrive in ambiguity and can balance strategic foresight with hands-on problem-solving. Pay Transparency The estimated starting annual salary range for this position is $215,000 - $255,000 USD. The listed range is a guideline from Pave data, and the actual base salary may be modified based on factors including job-related skills, experience/qualifications, interview performance, market data, etc. Total compensation for this position may also include equity, sales incentives (for sales roles), and employee benefits. Given Candid Health’s funding and size, we heavily value the potential upside from equity in our compensation package. Further note that Candid Health has minimal hierarchy and titles, but has broad ranges of experience represented within roles. Location We are an in-person culture. We believe the best work happens when we are in the same room and our ideal weekly schedule is 4 days working from one of our offices (San Francisco, New York, or Denver) and 1 day working remotely.

The Role Candid Health is looking to hire multiple Customer Strategy & Operations team members in 2026! Over the past year, this team has grown significantly, and we’re excited to bring on new talent to help drive that momentum forward and support our continued expansion. In this role, you will own a portfolio of current customers and will be responsible for ensuring that they achieve world-class revenue cycle outcomes. You will work directly with them to understand their challenges (e.g., root causing denials issues, digging into workflow gaps), as well as cross-functionally with other internal teams at Candid to develop solutions.  This team is at the tip of the spear working with customers helping to make medical billing less painful for everyone involved. If you are excited about what we are building, we’d love to speak with you and see if there is a fit across the team! What you’ll be doing You’ll interact closely with our current customers, developing intuition around their biggest pain points and thinking of creative ways to address them. You’ll own significant business outcomes and be responsible for driving key metrics for the company. You will be responsible for digging into data (i.e. performing analysis on claims metrics) to identify the root cause of customer issues and provide data informed recommendations for solutions The solutions that you help develop may be both operational (e.g., workflow (re-)design) and/or product-oriented (e.g., automation of manual workflows) Your main goal will be to maximize the value that Candid delivers for our customers (i.e., helping ensure a higher portion of claims get paid, more quickly, and with less effort) You will work closely with other Candid teams, including our RCM, Customer Support, Product, Design and Engineering teams to help solve our customers most valuable and painful problems You’ll play a critical role in shaping our company culture and help make this the best place we’ve ever worked. Who you are 1-5 years of experience You have a demonstrated track record of expansively owning and driving key business outcomes on high-performing teams. You take pride in your craft and enjoy maintaining a high quality bar, but also believe that “done is better than perfect” and have good intuition around which corners are okay to cut and which aren’t. You enjoy identifying problems and designing product features to address them, and aren’t shy about rolling up your sleeves and getting the work done in the meantime. You have a track record of scaling processes and operations. You’re a clear and concise communicator; you enjoy the challenge of explaining complicated ideas in simple terms, both in-person and in writing. [Optionally] You have experience in healthcare technology and/or healthcare financial services

The Role At Candid Health, we're seeking an experienced Engineering Leader to support and enable our core Platform and Infrastructure teams in planning, executing, and delivering the Candid platform to our healthcare provider customers who rely on it for mission-critical financial and operational workflows. This hire will report directly to our Head of Engineering, Jason Rosenfeld, and work closely with our Founders and Leadership team. Your scope of ownership will encompass Candid's scalability, reliability, application performance, data pipelines, developer experience, load testing, and AI tooling strategy. The teams rolling up to you are responsible for building and maintaining key infrastructure components of a complex and and evolving architecture - their mandate is to uphold best-in-class quality, durability, and performance standards for the Candid platform. You will be responsible for guiding and collaborating with skilled engineers and tech leads, fostering their growth and ensuring they contribute effectively. This role involves deeply cross-functional teamwork. Collaboration with company leadership, sales, and product teams will be crucial as you help define and execute our long-term product strategy. You will also partner closely with security, data privacy, and compliance teams to keep our customer data safe and secure, ensure disaster recovery scenarios, implement internal controls, etc. To start, you'll manage at least 3 distinct teams: Production Infrastructure: run our compute, networking, observability, data storage, and auth infrastructure Developer Infrastructure: in charge of internal tooling, dev productivity, AI tooling, testing infra, languages + libraries, and CI/CD systems Data Engineering: own data streaming, eventing and pub/sub infra, data warehouse, and data reporting infra. What You’ll Do Act as a steward of results and deliver outcomes: Leveraging an expansive breadth of ownership for the priorities of both our teams and customers, you will have critical influence on balancing competing needs and managing tradeoffs. Oversee and lead implementation: Support your team in executing against the technical vision. Scoping projects and reviewing plans are a levered use of your time to achieve our collective vision. You’ll also become familiar with our codebase and drive best practices for design, delivery and collaboration across multiple organizations. Manage technical teams: Lead one or more efficient, successful, and motivated teams. Experiment with and implement the team systems that work to achieve your teams’ outcomes. Collaborate with product, leadership, and others within engineering to build Candid’s flagship products. You will influence direction for technical leads and individual contributors. Mentor and grow people: Investing in Candid’s growth means investing in the development of the people we hire. In this role you will help define pathways to grow for your team, both in formal performance management and organic opportunities to take on more scope. Define technical strategy: Partner with company and product leadership to understand and contribute to critical product components and company strategy. With that in mind, you will be entrusted to design the systems, architecture, and processes to build in order to hit short-term and long-term objectives. Responsibilities Owning engineering practice, you are responsible for building and maintaining critical services and features Leading teams in planning, prioritization, tracking, through delivery of impactful results Supporting teams in achieving and preserving a high level of technical quality, reliability, and developer satisfaction Influencing partners and peers to identify obstacles to delivery and improve on our products while eliminating friction and redundancies Make data driven decisions on your sphere of ownership to continually improve reliability, performance, scale, and reduce operational load Diving deep into software archit

The Role At Candid Health, we're seeking an experienced Engineering Manager to support and enable our technical team in planning, executing, and delivering the Candid platform to our healthcare provider customers who rely on it for mission-critical financial and operational workflows. Your team will be responsible for building and maintaining key components of a complex and and evolving architecture according to industry best in class quality, durability and performance standards. In this role, you will be part of a deeply cross-functional team, responsible for guiding and collaborating with skilled engineers and tech leads, fostering their growth and ensuring they contribute effectively. Collaboration with company leadership, sales, and product teams will be crucial as you help define and execute our long-term product strategy. What You’ll Do Act as a steward of results and deliver outcomes: Leveraging an expansive breadth of ownership for the priorities of both our teams and customers, you will have critical influence on balancing competing needs and managing tradeoffs. Oversee and lead implementation: Support your team in executing against the technical vision. Scoping projects and reviewing plans are a levered use of your time to achieve our collective vision. You’ll also become familiar with our codebase and drive best practices for design, delivery and collaboration across multiple organizations. Manage technical teams: Lead one or more efficient, successful, and motivated teams. Experiment with and implement the team systems that work to achieve your teams’ outcomes. Collaborate with product, leadership, and others within engineering to build Candid’s flagship products. You will influence direction for technical leads and individual contributors. Mentor and grow people: Investing in Candid’s growth means investing in the development of the people we hire. In this role you will help define pathways to grow for your team, both in formal performance management and organic opportunities to take on more scope. Define product technical strategy: Partner with company and product leadership to understand and contribute to critical product and company strategy. With that in mind, you will be entrusted to design the systems, architecture, and processes to build in order to hit short-term and long-term objectives. Responsibilities Owning engineering practice, you are responsible for building and maintaining critical services and features Leading teams in planning, prioritization, tracking, through delivery of impactful results Supporting teams in achieving and preserving a high level of technical quality, reliability, and developer satisfaction Influencing partners and peers to identify obstacles to delivery and improve on our products while eliminating friction and redundancies Make data driven decisions on your sphere of ownership to continually improve reliability, performance, scale, and reduce operational load Diving deep into software architecture, leveraging domain knowledge to achieve business objectives. Recruiting exceptional engineers and managers in collaboration with Candid’s talent acquisition team Mentor and coach your direct reports and those around you, working with your peers to create healthy and well-executing teams that grow with equal velocity to the business Who You Are You have Bachelors of Science or Bachelors of Art in Computer Science, Computer Engineering, Math or other similar degree. You have 6+ years of experience in a Software Engineering Leadership position, as a technical lead, manager, or manager of managers. You’ve successfully led people and teams to shipping high-quality features in strategic product areas. You’ve managed and executed against ambitious roadmaps You have a track record of excellent technical decision making; you know the right architecture and patterns to build functional, durable, and maintainable product. You know how to manage in multiple directions, including laterally

We are looking for an experienced, outcome-oriented Executive Business Partner to join the team. In this high-impact role, you’ll be responsible for partnering with our executive leadership team to deliver critical support in a fast-paced environment. You are a multifaceted operator—someone who can pivot from complex travel logistics to high-level project management without missing a beat. You aren't just managing a calendar; you are the gatekeeper of our most valuable resource: time. You ensure our leadership is focused on the highest-leverage work, while serving as a culture-builder for the broader organization. This is an in-office role based in New York City. What You’ll Do Strategic Calendar Management: Build and maintain a deep understanding of business priorities to effectively optimize time and prioritize commitments. You will resolve scheduling conflicts and de-block the team to ensure they are focused on mission-critical work. Daily Executive Operations: Provide white-glove support to maximize the executive team's time and focus. You will oversee all daily operational logistics, including meal coordination and workspace preparedness, proactively handling the "small things" so the leadership team can focus on the big picture. Meeting & Board Coordination: Support the execution of internal and external meetings. Specifically, you will manage the end-to-face setup, guest greeting, and cleanup for Board Meetings. You will often have a "seat at the table," helping track follow-ups and action items. Project & Task Management: Effectively develop a task management system that demonstrates visibility and maintains transparency on competing tasks and deadlines to improve efficiency across the leadership team. Travel and Logistics: Plan and organize complex travel itineraries (booking flights, hotels, transportation, etc.) with a focus on efficiency and comfort. Culture & Events: Contribute to company culture by leading the logistics for team offsites, holiday parties, and other event logistics that make Candid Health a great place to work. Who You Are Experience: You have 4+ years of experience supporting C-level leaders in high-growth, complex environments. Proactive Initiative: You don’t just wait for instructions; you anticipate needs before they arise. You are the type of person who goes above and beyond, whether it’s streamlining a messy internal process or ensuring a high-stakes board meeting runs perfectly. Extreme Ownership: You take immense pride in your craft. You see projects through to completion and strive for excellence in every detail. In-Office Champion: You thrive in an in-office environment and understand the value of face-to-face partnership for high-velocity teams. Relationship-Oriented: You understand that chemistry is critical. You are patient and proactive in building trust with private executives who may be "creatures of habit," and you can adjust your communication style for different stakeholders. Versatile & Adaptable: You are a "solutions architect" for the executive team, happy to lean in wherever the team needs support, whether the task is administrative or strategic. Discretion & Integrity: You maintain high levels of integrity and discretion in handling confidential information and dealing with stakeholders inside and outside of Candid Health. Accountability Partner: You are comfortable serving as a true partner to executives, tactfully reminding them of various responsibilities and keeping the team aligned. Clear Communicator: You’re a clear and concise communicator; evidence of strong writing ability will be valued especially highly. Pay Transparency The estimated starting annual salary range for this position is $130,000 - $150,000, USD. The listed range is a guideline from Pave data, and the actual base salary may be modified based on factors including job-related skills, experience/qualifications, interview performance, market data, etc. Total compensation for this position may also in

We are looking for an experienced, outcome-oriented Executive Business Partner to join the team. In this high-impact role, you’ll be responsible for partnering with our executive leadership team to deliver critical support in a fast-paced environment. You are a multifaceted operator—someone who can pivot from complex travel logistics to high-level project management without missing a beat. You aren't just managing a calendar; you are the gatekeeper of our most valuable resource: time. You ensure our leadership is focused on the highest-leverage work, while serving as a culture-builder for the broader organization. This is an in-office role based in San Francisco. What You’ll Do Strategic Calendar Management: Build and maintain a deep understanding of business priorities to effectively optimize time and prioritize commitments. You will resolve scheduling conflicts and de-block the team to ensure they are focused on mission-critical work. Daily Executive Operations: Provide white-glove support to maximize the executive team's time and focus. You will oversee all daily operational logistics, including meal coordination and workspace preparedness, proactively handling the "small things" so the leadership team can focus on the big picture. Meeting & Board Coordination: Support the execution of internal and external meetings. Specifically, you will manage the end-to-face setup, guest greeting, and cleanup for Board Meetings. You will often have a "seat at the table," helping track follow-ups and action items. Project & Task Management: Effectively develop a task management system that demonstrates visibility and maintains transparency on competing tasks and deadlines to improve efficiency across the leadership team. Travel and Logistics: Plan and organize complex travel itineraries (booking flights, hotels, transportation, etc.) with a focus on efficiency and comfort. Culture & Events: Contribute to company culture by leading the logistics for team offsites, holiday parties, and other event logistics that make Candid Health a great place to work. Who You Are Experience: You have 4+ years of experience supporting C-level leaders in high-growth, complex environments. Proactive Initiative: You don’t just wait for instructions; you anticipate needs before they arise. You are the type of person who goes above and beyond, whether it’s streamlining a messy internal process or ensuring a high-stakes board meeting runs perfectly. Extreme Ownership: You take immense pride in your craft. You see projects through to completion and strive for excellence in every detail. In-Office Champion: You thrive in an in-office environment and understand the value of face-to-face partnership for high-velocity teams. Relationship-Oriented: You understand that chemistry is critical. You are patient and proactive in building trust with private executives who may be "creatures of habit," and you can adjust your communication style for different stakeholders. Versatile & Adaptable: You are a "solutions architect" for the executive team, happy to lean in wherever the team needs support, whether the task is administrative or strategic. Discretion & Integrity: You maintain high levels of integrity and discretion in handling confidential information and dealing with stakeholders inside and outside of Candid Health. Accountability Partner: You are comfortable serving as a true partner to executives, tactfully reminding them of various responsibilities and keeping the team aligned. Clear Communicator: You’re a clear and concise communicator; evidence of strong writing ability will be valued especially highly. Pay Transparency The estimated starting annual salary range for this position is $130,000 - $150,000, USD. The listed range is a guideline from Pave data, and the actual base salary may be modified based on factors including job-related skills, experience/qualifications, interview performance, market data, etc. Total compensation for this position may also in

About the role We are seeking a detail-oriented, execution-focused Experiential Marketing Coordinator to scale Candid's event presence across conferences, community meetups, and our flagship CandidCon. Reporting to the Experiential Marketing Lead, you will be the operational backbone of Candid's event program — ensuring every touchpoint, from a regional builders meetup to a national trade show, is executed flawlessly and drives measurable pipeline impact. Events at Candid are a core channel for brand visibility, community building, and revenue generation. You will be responsible for turning our event calendar into a high-quality lead source and community engagement engine, coordinating logistics end-to-end, managing vendors and venues, and ensuring our teams show up prepared and on-brand every time. Responsibilities Conference & Trade Show Execution Own end-to-end logistics for Candid's presence at third-party conferences and industry events. This includes booth coordination, vendor management, sponsorship asset delivery, staffing logistics, pre- and post-event communications, and lead capture — ensuring every conference appearance converts attention into pipeline. Community & Builders Meetup Support Support the planning and execution of Candid's community-facing events, including regional builders meetups and practitioner gatherings. You will coordinate venues, catering, A/V, invitations, and on-the-ground logistics to ensure these events deliver a consistent, high-quality experience that deepens community relationships. CandidCon Planning & Support Play a key operational role in the planning and execution of CandidCon, Candid's flagship event. You will support cross-functional coordination across marketing, sales, product, and external vendors — managing timelines, run-of-show documents, speaker logistics, and on-site execution to ensure a seamless attendee experience. Lead Capture & CRM Management Own the end-to-end lead flow from events. You will manage lead retrieval tools on-site and ensure timely, accurate import of leads into Salesforce, with proper attribution tagging. You will work with the marketing team to build and execute post-event nurture sequences in HubSpot, ensuring no lead goes cold. Vendor & Budget Management Source, negotiate with, and manage relationships with event vendors — including venues, A/V, print, swag, and staffing. You will track event budgets carefully, flag variances early, and identify opportunities to improve quality while controlling costs. Cross-Functional Coordination Serve as the central logistics hub for all event stakeholders. You will align internal teams (Sales, Marketing, Product) on event goals, staffing plans, and follow-up workflows, and proactively communicate timelines and deliverables to keep everyone accountable. Event Content & Asset Coordination Coordinate with the broader marketing team to ensure all event materials — booth graphics, one-pagers, digital assets, email invitations — are on-brand, delivered on time, and tailored to the specific audience of each event. Performance Tracking & Reporting Define and track key event metrics including leads generated, pipeline sourced, cost per lead, and attendee engagement. You will deliver post-event recaps with clear takeaways and recommendations to continuously improve the program. Requirements 2-4 years of experience in event marketing, field marketing, or event coordination, ideally within B2B SaaS or Healthcare Tech Proven track record of executing conferences and events end-to-end with minimal oversight — you are someone who owns the checklist and the outcome Hands-on experience with HubSpot (or a comparable marketing automation platform) and Salesforce, including lead import, campaign attribution, and post-event nurture workflows Experience with lead retrieval tools (e.g., Cvent, Popl, Blinq, Bizzabo, Exhibitview, or badge scanners) is a plus, but not required Exceptional organizational skills and the ability to manage

About Candid At Candid Health, we're on a mission to revolutionize healthcare by solving one of its most complex and costly problems: the billing and revenue cycle management (RCM) process. The healthcare system has long been burdened by slow, inefficient workflows that waste valuable resources, leaving providers with less time and money to focus on patient care. With our cutting-edge revenue cycle automation platform, we are transforming this space through an intelligent, data-driven approach that simplifies billing, enhances claims processing, and eliminates administrative waste. The Role At Candid Health, we are looking for a seasoned leader to guide our Forward Deployed Engineering (FDE) team. This team functions at the vital junction of software development, business goals, and client success, working directly with healthcare providers to solve the technical hurdles standing in the way of their mission-critical financial workflows. As an FDE Manager, you will oversee a group of engineers through complex, highly critical customer deployments while taking full accountability for both technical quality and business impact. You will be a champion for results, ensuring that your team’s custom solutions are not only effective for the client but also strengthen Candid’s core platform for the future What You’ll Do Lead and Grow the Team: Recruit, mentor, and support a high-performing team of FDEs, helping them navigate complex customer environments and providing direct, actionable feedback. Own End-to-End Delivery: Own the execution and technical quality of production systems, ensuring they meet industry best-in-class standards for durability and performance. Drive Strategic Alignment: Partner closely with Product, Sales, and Internal/Customer Leadership teams to ensure fieldwork informs our product roadmap and supports safe deployment at scale. Codify Excellence: Translate field experience into tools, playbooks, and sharp feedback for Product and Research teams to create leverage for the wider organization. Manage High-Pressure Deployments: Lead teams through the technical challenges of "going live" with large organizations, including integrations, custom configurations, and real-time issue resolution. Operational Excellence: Make data-driven decisions to improve reliability and scale while eliminating friction and redundancies in the delivery model. Who You Are You have a B.S. or B.A. in Computer Science, Computer Engineering, Math or a related field of study. You have 5+ years of experience in a Software Engineering Leadership position, ideally managing a team of customer-facing engineers. You have great executive presence; you have demonstrated success in customer-facing roles and are comfortable working closely with customer executive and leadership teams. You’ve successfully led people and teams to shipping high-quality features in strategic product areas. You’ve managed and delivered ambitious technical projects from prototype to production. You have a track record of excellent technical decision making; you know the right architecture and patterns to build functional, durable, and maintainable product. You know how to manage in multiple directions, including laterally and upward: you know how to advocate for yourself and your team: where to get into the weeds and where to delegate. You have successfully interviewed, hired, and mentored engineering teams. You collaborate well with staffing partners and stakeholders through all phases of the hiring lifecycle and are a talent magnet. You’re a clear and concise communicator; you enjoy the challenge of explaining complicated ideas in simple terms, both in-person and in writing. Pay Transparency The estimated starting annual base salary range for this position is $207,000 to $304,000 USD. The listed range is a guideline from Pave data, and the actual base salary may be modified based on factors including job-related skills, experience/qualifications, interview performance,

What we do We’re fixing one of the most broken and costly pieces of the US healthcare system: medical billing. Today, healthcare providers spend over $250B each year on administrative overhead just to get paid by insurance. Medical billing is expensive because it’s nuanced and hard - maybe ~100x harder than credit card payment processing - and because it’s traditionally done by armies of humans who track and manage complex rules and processes specific to individual insurance companies with little or no supporting software. We’re rethinking medical billing from the ground up, building software backed by best-in-class data science (and, soon, a dash of machine learning) to automate much of this complexity so healthcare providers can get paid dramatically more easily and inexpensively. We were in the Y Combinator W20 batch and have since been well funded by a world-class group of funds (8VC, First Round Capital, BoxGroup) + angel investors. We're now helping our customers treat opioid addiction, provide holistic care for women, lose weight, increase access to mental health care, and much more. This is such important and gratifying work; we can't wait for you to join our team and help support some of the most important innovation happening in healthcare today! Curious to learn more about our story? Check out this blog post written by our founders. The Role At Candid Health, we're seeking an experienced Engineering Manager to support and enable our Product Engineering team in planning, executing, and delivering the Candid platform to our healthcare provider customers who rely on it for mission-critical financial and operational workflows. Your team will be responsible for building and maintaining key components of a complex and and evolving architecture according to industry best in class quality, durability and performance standards. In this role, you will be part of a deeply cross-functional team, responsible for guiding and collaborating with skilled engineers and tech leads, fostering their growth and ensuring they contribute effectively. Collaboration with company leadership, sales, and product teams will be crucial as you help define and execute our long-term product strategy. What You’ll Do Act as a steward of results and deliver outcomes: Leveraging an expansive breadth of ownership for the priorities of both our teams and customers, you will have critical influence on balancing competing needs and managing tradeoffs. Oversee and lead implementation: Support your team in executing against the technical vision. Scoping projects and reviewing plans are a levered use of your time to achieve our collective vision. You’ll also become familiar with our codebase and drive best practices for design, delivery and collaboration across multiple organizations. Manage technical teams: Lead one or more efficient, successful, and motivated teams. Experiment with and implement the team systems that work to achieve your teams’ outcomes. Collaborate with product, leadership, and others within engineering to build Candid’s flagship products. You will influence direction for technical leads and individual contributors. Mentor and grow people: Investing in Candid’s growth means investing in the development of the people we hire. In this role you will help define pathways to grow for your team, both in formal performance management and organic opportunities to take on more scope. Define product technical strategy: Partner with company and product leadership to understand and contribute to critical product and company strategy. With that in mind, you will be entrusted to design the systems, architecture, and processes to build in order to hit short-term and long-term objectives. Responsibilities Owning engineering practice, you are responsible for building and maintaining critical services and features Leading teams in planning, prioritization, tracking, through delivery of impactful results Supporting teams in achieving and preserving a high

At Candid Health, we’re searching for a Product Marketing Manager to craft the narrative for Candid Health’s product roadmap and articulate the differentiated benefit we bring to our customers as a transformative autonomous revenue cycle automation platform. As a key strategic investment for the company and product, you will be working on highly impactful and visible outcomes. This is an opportunity to get in at the ground floor of designing and building something exciting and new in a customer-centric, scalable, value-driven, and highly collaborative way with other top-tier talent. What You’ll Do Partner closely with Marketing, Product, Sales, Customer Success, and Partnerships to understand Candid Health’s GTM needs. Work with product and commercial leaders to coordinate and lead the development and execution of end-to-end launch plans for new features, products, and technology integrations. Plan and execute integrated marketing campaigns across multiple channels to drive product adoption, pipeline generation, and customer engagement. Collaborate with demand gen and content partners to translate product positioning into campaign strategies, manage campaign calendars aligned to product releases and GTM milestones, and track performance metrics to optimize messaging and conversion. Build the product marketing function from the ground up, establishing scalable program elements (such as a tiering system for product feature launches and regular market update cadences) that are tailored to Candid Health’s unique position and organizational maturity. Research and identify industry best practices, market trends, and competitive insights. Design winning positioning frameworks, value propositions, and messaging that establish the winning position of Candid Health’s platform and drive strategic direction for segment growth. Build high-quality deliverables including pitch decks, battlecards, demo videos, 1-pagers, and proposal templates to enable our commercial teams. Develop customer lifecycle initiatives—such as customer advocacy, references, and community—and turn customer success into tangible case studies and testimonials that drive pipeline and solution adoption. Who you are You have a Bachelor’s degree as a minimum requirement in Marketing, Business, Communications, or a related field. You have 3 to 6 years of experience working within dedicated Product Marketing (PMM) roles, specifically in the Enterprise B2B space. You’ve built and maintained successful, end-to-end go-to-market strategies and launch plans for enterprise SaaS products. You have well-developed opinions on value-based messaging, extractable use-case narratives from technical specifications, and competitive positioning strategies. You have excellent cross-functional influence and a builder's mindset; you know the right frameworks and processes to build a functional, durable, and scalable product marketing arm. You’re a clear and concise communicator; you enjoy the challenge of explaining complicated, technical ideas in simple, value-driven terms, both in-person and in writing. Pay Transparency The estimated starting annual salary range for this position is $160,000 to $195,000 USD; commensurate with experience. The listed range is a guideline from Pave data, and the actual base salary may be modified based on factors including job-related skills, experience/qualifications, interview performance, market data, etc. Total compensation for this position may also include equity, sales incentives (for sales roles), and employee benefits. Given Candid Health’s funding and size, we heavily value the potential upside from equity in our compensation package. Further note that Candid Health has minimal hierarchy and titles, but has broad ranges of experience represented within roles. Please note: we are looking for employees to join our in-person culture at one of our offices (Denver, New York, or San Francisco). Our weekly schedule is 4 days in-office and 1 day working

As one of the first Recruiters on the Candid Health Recruiting Team, you’ll serve as a strategic partner and advisor to Hiring Managers. You’ll collaborate closely with them to understand their talent needs, develop recruitment strategies, and attract top talent for non-technical roles. In addition, you’ll work on strategic recruiting projects aimed at optimizing our hiring processes and to help build a best-in class recruiting team. What You’ll Be Doing Lead full cycle recruiting for sales and marketing positions, from sourcing and screening candidates to conducting interviews, extending offers, ensuring a seamless and positive candidate experience.  Partner closely with Hiring Managers to understand their talent needs and develop recruitment strategies that align with business objectives.  Proactively identify opportunities to streamline and optimize recruitment processes, and drive initiatives to improve efficiency, effectiveness, and candidate quality. Build and maintain strong relationships with candidates, Hiring Managers, and cross-functional stakeholders. Who You Are 6+ years of full-cycle recruiting experience in a high volume environment. Demonstrated success in building pipelines and developing top of funnel strategy. Excellent communication and interpersonal skills, with the ability to build and maintain strong relationships with candidates, teammates, and stakeholders at all levels. Humble and team-oriented, prioritizing collective success over individual. Values collaboration and diverse perspectives to achieve common goals. Takes initiative, persists in the face of setbacks, and continuously strives for excellence in all endeavors. Experienced in working with common recruiting tools and systems such as Ashby, and are able to leverage them to increase your productivity You understand and use metrics to inform your hiring tactics and strategies and help hiring managers to do the same. Location Candid Health is an in-person team and this role is specifically for our San Francisco, Denver, or New York office. Pay Transparency The estimated starting annual salary range for this position is $145,000 - $175,000 USD. The listed range is a guideline from Pave data, and the actual base salary may be modified based on factors including job-related skills, experience/qualifications, interview performance, market data, etc. Total compensation for this position may also include equity, sales incentives (for sales roles), and employee benefits. Given Candid Health’s funding and size, we heavily value the potential upside from equity in our compensation package. Further note that Candid Health has minimal hierarchy and titles, but has broad ranges of experience represented within roles.

What we do We’re fixing one of the most broken and costly pieces of the US healthcare system: medical billing. Today, healthcare providers spend over $250B each year on administrative overhead just to get paid by insurance. Medical billing is expensive because it’s nuanced and hard - maybe ~100x harder than credit card payment processing - and because it’s traditionally done by armies of humans who track and manage complex rules and processes specific to individual insurance companies with little or no supporting software. We’re rethinking medical billing from the ground up, building software backed by best-in-class data science (and, soon, a dash of machine learning) to automate much of this complexity so healthcare providers can get paid dramatically more easily and inexpensively. We were in the Y Combinator W20 batch and have since been well funded by a world-class group of funds (8VC, First Round Capital, BoxGroup) + angel investors. We're now helping our customers treat opioid addiction, provide holistic care for women, lose weight, increase access to mental health care, and much more. This is such important and gratifying work; we can't wait for you to join our team and help support some of the most important innovation happening in healthcare today! Our Values We spend at least as much time with our coworkers as we do with our closest friends + family - if we intend to do the most important + challenging work of our lives, it’s important that these folks energize us, support us, inspire us, and push us to do our best work. This is what you can expect of your teammates at Candid (in no particular order): We put our customers first We take care of each other and ourselves We anchor on outcomes and work relentlessly and creatively to achieve them We collectively prioritize building a diverse and inclusive workspace We believe humility is our greatest strength We are candid, kind, and committed We strive to be the most prepared person in the room We are truth seekers What you’ll be doing You’ll interact closely with our current + prospective customers, developing intuition around their biggest pain points and thinking of creative ways to address them. You’ll own significant business outcomes and be responsible for driving key metrics for the company. You’ll play a critical role in shaping our company culture and help make this the best place we’ve ever worked. Who you are You take pride in your craft and enjoy maintaining a high quality bar, but also believe that “done is better than perfect” and have good intuition around which corners are okay to cut and which aren’t. You enjoy identifying problems and designing product features to address them, and aren’t shy about rolling up your sleeves and getting the work done in the meantime. You have experience in revenue cycle management. You have a track record of scaling processes and operations. You’re a clear and concise communicator; you enjoy the challenge of explaining complicated ideas in simple terms, both in-person and in writing. Pay Transparency The estimated starting annual salary range for this position is $95,000 - $145,000 USD. The listed range is a guideline from Pave data, and the actual base salary may be modified based on factors including job-related skills, experience/qualifications, interview performance, market data, etc. Total compensation for this position may also include equity, sales incentives (for sales roles), and employee benefits. Given Candid Health’s funding and size, we heavily value the potential upside from equity in our compensation package. Further note that Candid Health has minimal hierarchy and titles, but has broad ranges of experience represented within roles. We are an equal opportunity employer. We don’t discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and co

Candid Health is seeking a Senior Product Manager to join our team and build the products and features that will power the next generation of healthcare companies. As we grow our customers are becoming increasingly complex; our mission is to abstract that complexity into elegant solutions that make their work more efficient and our automations more robust. As a PM on Candid Health’s team you’ll have direct influence over how we plan, prioritize, and execute our roadmap; in close conjunction with stakeholders across the business. What You’ll Be Doing You’ll be improving our existing product management practices building out new systems that will enable Candid to deliver great products and services You’ll be building and executing the product vision in close collaboration with Engineering and Design  You’ll be thinking about the macro-structure of the business and the product to identify gaps and generate new ideas You’ll be held accountable for business goals, and ensuring your partner teams are as well You’ll be creating rigorous reporting dashboards for visibility and accountability You’ll be capturing signal from the field and our customers to understand and prioritize user needs You’ll be responsible for communication about new feature customer rollouts to customers and internal stakeholders including company leadership and operations teams Who You Are You have 7+ years of experience as a product manager You have experience building data-intensive products and applications  You ground your thinking in unit economics of the business You are data driven and can leverage it to provide insights and influence critical decisions You are outcome oriented, are an effective collaborator, and you bias towards action You can get into technical details and know how to code or can read code, if you weren’t an engineer you can talk the talk You have led and scaled a successful product function and had broad scope in a fast moving startup or late stage SaaS or Fintech company You may have experience working with healthcare or medical billing, or on the technical side of other highly regulated industries You may have experience building ML or AI products that solve real world problems Pay Transparency The estimated starting annual salary range for this position is $170,000 to $225,000 USD; commensurate with experience. The listed range is a guideline from Pave data, and the actual base salary may be modified based on factors including job-related skills, experience/qualifications, interview performance, market data, etc. Total compensation for this position may also include equity, sales incentives (for sales roles), and employee benefits. Given Candid Health’s funding and size, we heavily value the potential upside from equity in our compensation package. Further note that Candid Health has minimal hierarchy and titles, but has broad ranges of experience represented within roles. Please note: we are looking for employees to join our in-person culture at one of our offices (Denver, New York, or San Francisco). Our weekly schedule is 4 days in-office and 1 day working remotely.

What we do We’re fixing one of the most broken and costly pieces of the US healthcare system: medical billing. Today, healthcare providers spend over $250B each year on administrative overhead just to get paid by insurance. Medical billing is expensive because it’s nuanced and hard - maybe ~100x harder than credit card payment processing - and because it’s traditionally done by armies of humans who track and manage complex rules and processes specific to individual insurance companies with little or no supporting software. We’re rethinking medical billing from the ground up, building software backed by best-in-class data science (and, soon, a dash of machine learning) to automate much of this complexity so healthcare providers can get paid dramatically more easily and inexpensively. We were in the Y Combinator W20 batch and have since been well funded by a world-class group of funds (8VC, First Round Capital, BoxGroup) + angel investors. We're now helping our customers treat opioid addiction, provide holistic care for women, lose weight, increase access to mental health care, and much more. This is such important and gratifying work; we can't wait for you to join our team and help support some of the most important innovation happening in healthcare today! Curious to learn more about our story? Check out this blog post written by our founders. The Role We're looking for a Senior Security Engineer who is ready to elevate the safety and security of our systems and networks. You will serve as our guardian, ensuring our platforms are resilient against all threats while meeting compliance requirements. We value a hands-on approach and seek someone who is conversant with the nitty-gritty of security frameworks, while being deeply engaged in strategic and operational security endeavors. What You’ll Do Build Security Guardrails: Build security protections into our systems to ensure a secure by default posture. Collaborate with Engineering Teams: Participate in design reviews and threat modeling sessions to identify potential security flaws early in the development process, and validate the security of new features and services during rollout ensuring security remains at the forefront of all initiatives. Implement & Navigate Compliance Rituals: Understand, oversee, and drive the rituals associated with HIPAA, SOC2, SOC1, PCI and HITRUST to ensure that we remain compliant and informed. Vulnerability Management: Regularly audit our platforms and tech stack for vulnerabilities, ensuring that vulnerabilities are identified and addressed in a timely manner. Manage Third-party Relationships: Coordinate with vendors for penetration testing and other security services, ensuring that our platforms undergo regular scrutiny and remain fortified, review vendor security prior to integration . Who You Are You have 6+ years of experience in the security domain, with a proven track record of hands-on involvement in complex projects. Your expertise isn't just theoretical. You know how to "talk the talk", especially when it comes to the rituals and routines of security compliance. With strong knowledge of HIPAA, you're no stranger to the delicate information we handle. You are adaptable and flexible, always ready to engage with security challenges at both enterprise and client levels. You write code to automate security, you possess the ability to read, understand, and audit systems, networks, and IT setups to ensure airtight security. Our values We spend at least as much time with our coworkers as we do with our closest friends + family - if we intend to do the most important + challenging work of our lives, it’s important that these folks energize us, support us, inspire us, and push us to do our best work. This is what you can expect of your teammates at Candid (in no particular order): We put our customers first We take care of each other and ourselves We anchor on outcomes and work relentlessly and creatively to achieve them We collectively p

About Candid At Candid Health, we're on a mission to revolutionize healthcare by solving one of its most complex and costly problems: the billing and revenue cycle management (RCM) process. The healthcare system has long been burdened by slow, inefficient workflows that waste valuable resources, leaving providers with less time and money to focus on patient care. With our cutting-edge revenue cycle automation platform, we are transforming this space through an intelligent, data-driven approach that simplifies billing, enhances claims processing, and eliminates administrative waste. The Role As a Staff Engineer at Candid Health, you'll be empowered to dive deep into our grittiest and most complex infrastructure challenges at Candid, building the critical infrastructure that we need to scale rapidly and keep up with explosive customer growth and demand. In this role, you can expect a high degree of ownership in addressing and unblocking technical bottlenecks related to scalability, performance, reliability, observability, and distributed systems writ large. You’ll be empowered to make build vs. buy decisions as you drive technical conversations and architect solutions that improve the reliability, scalability, and performance of our core platform. Additionally, you’ll have a seat at the table in leadership discussions – meaning you’ll be able to advocate for your team, influence what gets prioritized on the roadmap, and always have your finger on the pulse of what’s going on across other parts of the engineering org. We’re looking for someone who has driven high-priority, business-critical technical projects to rapidly scale an organization’s infrastructure, and delivered major impact to the success of a growing business. The ideal candidate should have prior experience at a startup where the product reached solid maturity, but the technology needed to scale rapidly to meet customer demand - and you played a major role in delivering that. What You’ll Do Lead Architecture & Technical Execution: Functionally decompose highly complex, ambiguous infrastructure-related problems and address them with the simplest solutions possible. Organize high level business objectives and input from cross-functional stakeholders into actionable project plans and roadmaps that are properly resourced. Innovate: Identify new opportunities & untapped areas that lead to significant business impact and/or customer outcomes. Stay up to date with the latest advancements in technology, evaluate and identify any emerging technologies or tools that could enhance our infrastructure, product and/or drive ROI. Scale & Optimize Core Systems: Build robust systems with a clear long-term vision in mind, ensuring that our infrastructure, systems, and architecture are extensible, reliable, performant, and scalable. You will work closely with leadership and cross-functional teams to tackle the most challenging technical problems, optimizing our platform’s performance and ensuring scalability and reliability across large volumes of complex healthcare data. Mentor and Develop Engineering Talent: Assist in the career development of others. Help guide, mentor, and develop the next generation of software engineers on advanced technical issues. You'll share your expertise, improve engineering processes, and foster a culture of learning and excellence. Who You Are Bachelors or Masters of Science in Computer Science, Computer Engineering, Math or other similar degree. Technical qualifications: 10+ years of experience building software of significant scale and complexity You have achieved functional mastery of software development, systems design/architecture, and coding You are an expert at scaling systems, and know when to build vs. buy to address scalability-related challenges You’ve worked on complex challenges related to observability, logging, async event-driven workflows, and distributed systems architecture Deep understanding of postgres databases and how to scale

The Role As one of Candid Health’s first Solutions Consultants, you will serve as a strategic partner to our Sales team and be at the forefront of our growth. In this role, you will work with our largest prospective customers to ensure we demonstrate clear, measurable value to their revenue cycle pain points using Candid's unique capabilities. You will also be instrumental in building the foundational infrastructure – the processes, tools, and knowledge – that empowers our entire Sales team. If you're passionate about architecting impactful solutions that deliver real value in healthcare, we'd love to hear from you! What you’ll be doing You will work directly with our Sales team to pitch and close our largest and most strategic enterprise prospects by mapping their business objectives and revenue cycle challenges to Candid's capabilities You will craft and deliver engaging demonstrations that showcase the impact of Candid's solutions You will conduct detailed ROI Analysis for potential prospects in order to present valuable insights on what Candid's product can offer You will partner with our Product, Delivery, and RCM teams to understand prospective customer pain points, and assist in crafting the implementation plan for new customers You will play a crucial role in educating and enabling our Sales team to deeply understand the value proposition and capabilities of our product, empowering them to sell more effectively and confidently As one of the first members of the team, you will help to build a team that is passionate about architecting impactful solutions that deliver real value in healthcare Who you are You have 5+ years of experience in a Solutions Consulting and/or Pre-Sales Engineering position working with highly complex and customizable products/implementations While not required, it is highly preferred that you have experience working within Digital Healthcare and/or Revenue Cycle Management (RCM) within Healthcare You possess a strong understanding of business drivers and the ability to translate technical capabilities into tangible business outcomes. You have a proven track record of successfully partnering with Sales teams to articulate value and drive customer acquisition. You are adept at understanding complex customer challenges and developing creative, value-driven solutions. You are a strategic thinker with excellent communication and presentation skills, capable of engaging in high-level discussions with prospective customers. You have a proactive and results-oriented individual with a passion for helping customers achieve their goals and enabling your internal partners. Experience in the healthcare technology space, particularly within revenue cycle management and understanding of key performance indicators, is a significant plus.

We are looking for our first Strategic Finance hire (Director level role) to lead analytical decision-making to support Candid Health’s fast-paced growth. In this role, you won't just handle financial planning— you will act as a strategic GTM partner to our GTM, Product, and Engineering teams. You won't just report on the numbers, you will influence the roadmap by identifying where we deploy capital next. You will be responsible for defining our unit economics, optimizing our GTM motion, informing our pricing and packaging, and building the forecasting models that drive our long-term strategy. What You’ll Do: Strategic Planning & Analysis: Lead revenue forecasting, including annual plans, quarterly forecasts, and monthly reporting. Drive the narrative for board meetings and investor relations. Executive Presence & Influence: You can translate dense financial data into a compelling story. Reporting directly to the CFO, you will be a key voice in board preparation and executive level strategy. Unit Economics & Pricing: Deep dive into our gross margins and define CAC/LTV by customer segment. Partner with Sales and Product to iterate on pricing models for our Software and Services products and support the launch of new products. Capital Allocation: Conduct rigorous analysis on TAM, new product opportunities, partnerships, and M&A to ensure we are deploying capital toward the highest-leverage outcomes. AI-Enabled Forecasting: Lead the transformation of our Finance stack by moving beyond manual Excel updates. You will have the mandate to experiment with and implement AI driven FP&A tools / systems to automate variance analysis and rolling forecasts, allowing you to focus on the strategy rather than tracking performance. Who You Are: Experience: Experience owning forecasting and analytical decision making at a high growth company. Analytical Powerhouse: You are a "model-builder" and systems architect who builds the financial infrastructure that will help us scale and inform decision making. You have high proficiency in Excel/Google Sheets, but you are also comfortable using SQL to pull your own data. Communication: You can translate dense financial data into a compelling story for non-finance stakeholders. The ideal candidate combines deep financial expertise with practical operational leadership. You are as comfortable in the weeds of a complex model as you are partnering with executives on long-term strategy. The "Multiplier" Mindset: You are a "player-coach"and a founding finance leader who wants to build the templates and systems yourself. You proactively look for ways to use AI and automation to make our financial planning process 10x faster and more accurate. Pay Transparency The estimated starting annual salary range for this position is $215,000 - $255,000 USD. The listed range is a guideline from Pave data, and the actual base salary may be modified based on factors including job-related skills, experience/qualifications, interview performance, market data, etc. Total compensation for this position may also include equity, sales incentives (for sales roles), and employee benefits. Given Candid Health’s funding and size, we heavily value the potential upside from equity in our compensation package. Further note that Candid Health has minimal hierarchy and titles, but has broad ranges of experience represented within roles. Location We are an in-person culture. We believe the best work happens when we are in the same room and our ideal weekly schedule is 4 days working from one of our offices (San Francisco, New York, or Denver) and 1 day working remotely.

What you’ll be doing You’ll conceptualize, design, build, and maintain complex services/platforms/features and develop ownership over large swaths of our product + infrastructure. You’ll interact closely with our current + prospective customers, developing intuition around their biggest pain points and thinking of creative ways to address them. You’ll play a critical role in shaping our engineering + broader company culture and help make this the best place we’ve ever worked. Who you are You have Bachelors of Science or Bachelors of Art in Computer Science, Computer Engineering, Math or other similar degree. You have 8+ years of experience in a Software Engineering position.  Experience with the technologies we currently use is a plus, but by no means required: Python, PostgreSQL, Docker, Kubernetes, React, Typescript, Google Cloud Platform, Auth0, Terraform. You enjoy building high-quality software, but you also anchor on outcomes and have good intuition around which corners are worth cutting and which aren’t.  You enjoy owning features end-to-end and are comfortable learning new tools or moving across the stack to do so. You have a customer-first and learner’s mindset, and value teaching others. You’re a clear and concise communicator; you enjoy the challenge of explaining complicated ideas in simple terms, both in-person and in writing. Pay Transparency The estimated starting annual salary range for this position is $195,000 to $250,000 USD. The listed range is a guideline from Pave data, and the actual base salary may be modified based on factors including job-related skills, experience/qualifications, interview performance, market data, etc. Total compensation for this position may also include equity, sales incentives (for sales roles), and employee benefits. Given Candid Health’s funding and size, we heavily value the potential upside from equity in our compensation package. Further note that Candid Health has minimal hierarchy and titles, but has broad ranges of experience represented within roles.

What we do We’re fixing one of the most broken and costly pieces of the US healthcare system: medical billing. Today, healthcare providers spend over $250B each year on administrative overhead just to get paid by insurance. Medical billing is expensive because it’s nuanced and hard - maybe ~100x harder than credit card payment processing - and because it’s traditionally done by armies of humans who track and manage complex rules and processes specific to individual insurance companies with little or no supporting software. We’re rethinking medical billing from the ground up, building software backed by best-in-class data science (and, soon, a dash of machine learning) to automate much of this complexity so healthcare providers can get paid dramatically more easily and inexpensively. We were in the Y Combinator W20 batch and have since been well funded by a world-class group of funds (8VC, First Round Capital, BoxGroup) + angel investors. We're now helping our customers treat opioid addiction, provide holistic care for women, lose weight, increase access to mental health care, and much more. This is such important and gratifying work; we can't wait for you to join our team and help support some of the most important innovation happening in healthcare today! Our values We spend at least as much time with our coworkers as we do with our closest friends + family - if we intend to do the most important + challenging work of our lives, it’s important that these folks energize us, support us, inspire us, and push us to do our best work. This is what you can expect of your teammates at Candid (in no particular order): We put our customers first We take care of each other and ourselves We anchor on outcomes and work relentlessly and creatively to achieve them We collectively prioritize building a diverse and inclusive workspace We believe humility is our greatest strength We are candid, kind, and committed We strive to be the most prepared person in the room We are truth seekers What you’ll be doing You’ll conceptualize, design, build, and maintain complex services/platforms/features and develop ownership over large swaths of our product + infrastructure. You’ll interact closely with our current + prospective customers, developing intuition around their biggest pain points and thinking of creative ways to address them. You’ll play a critical role in shaping our engineering + broader company culture and help make this the best place we’ve ever worked. Who you are You have Bachelors of Science or Bachelors of Art in Computer Science, Computer Engineering, Math or other similar degree. Experience with the technologies we currently use is a plus, but by no means required: Python, PostgreSQL, Docker, Kubernetes, React, Typescript, Google Cloud Platform, Auth0, Terraform. You enjoy building high-quality software, but you also anchor on outcomes and have good intuition around which corners are worth cutting and which aren’t. You enjoy owning features end-to-end and are comfortable learning new tools or moving across the stack to do so. You have a customer-first and learner’s mindset, and value teaching others. You’re a clear and concise communicator; you enjoy the challenge of explaining complicated ideas in simple terms, both in-person and in writing. Pay Transparency The estimated starting annual salary range for this position is $135,000 to $200,000 USD. The listed range is a guideline from Pave data, and the actual base salary may be modified based on factors including job-related skills, experience/qualifications, interview performance, market data, etc. Total compensation for this position may also include equity, sales incentives (for sales roles), and employee benefits. Given Candid Health’s funding and size, we heavily value the potential upside from equity in our compensation package. Further note that Candid Health has minimal hierarchy and titles, but has broad ranges of experience represented within roles. We are an equal o