kapa.ai

The fastest way to build AI assistants on technical content

Hiring — 10 openYC-S23B2B -> ProductivityEarly

What kapa.ai does

kapa.ai makes it easy for technical companies to build AI support and onboarding bots for their users. Teams at +150 leading startups and enterprises incl. OpenAI, Mixpanel, Mapbox, Docker, Next.js and Prisma use kapa to level up their developer experience and reduce support. We enable companies to use their existing technical knowledge sources incl. docs, tutorials, chat logs, and GitHub issues to generate AI bots that answers developer questions automatically. More than 750k developers have access to kapa.ai via website widgets, Slack/Discord bots, API integrations, or via Zendesk.

10 open roles

Account Executive (Europe)
DK / RemoteFull-time3+ years$120K - $200K0.01% - 0.05% equityVisa: US citizenship/visa not required
What the role involves

A few months ago we hired our fourth AE, and as our sales pipeline can now support more AEs we are looking for more to add to the team. You will own end-to-end sales processes from intro call through to close and onboarding for some of the coolest technical companies (existing customers incl. Monday.com, Grafana, n8n, Logitech and over 200 others). We’re big believers in not handing off an account to someone else after as there’s a ton of opportunity to work with a company and help them solve more problems with kapa beyond what we start off with. We’re the “first” AI tool for a lot of our customers, so a strong interest in AI and the ability to communicate technical topics like RAG are a must (we’ll help teach you though!). Comp is uncapped, so if you crush + build your own pipeline you can make a ton more than OTE $200k. Requirements 3+ years sales experience Have sold B2B SaaS products Strong interest in AI  Based in European time-zone (but also willing to cover some US overlap) Nice to haves You are based in Copenhagen or willing to relocate or travel frequently (min 2 times per quarter) You are technical and can communicate well with technical personas

Account Executive (US)
New York, NY, US / Remote (US)Full-time3+ years$150K - $300K0.01% - 0.05% equityVisa: US citizenship/visa not required
What the role involves

A few months ago we hired our fourth AE, and as our sales pipeline can now support more AEs we are looking for more to add to the team. You will own end-to-end sales processes from intro call through to close and onboarding for some of the coolest technical companies (existing customers incl. Monday.com, Grafana, n8n, Logitech and over 200 others). We’re big believers in not handing off an account to someone else after as there’s a ton of opportunity to work with a company and help them solve more problems with kapa beyond what we start off with. We’re the “first” AI tool for a lot of our customers, so a strong interest in AI and the ability to communicate technical topics like RAG are a must (we’ll help teach you though!). Comp is uncapped, so if you crush + build your own pipeline you can make a ton more than OTE. Requirements Based in New York (we just opened an office!) 3+ years sales experience Have sold B2B SaaS products Strong interest in AI  Excited to travel to our Copenhagen hub once per quarter to co-locate with full team :)

Business Development Representative (US)
New York, NY, USFull-time1+ years$70K - $110KVisa: US citizen/visa only
What the role involves

Help technical companies discover how they can use AI to answer questions about their products. As part of our growing Commercial team, you'll build the outbound engine that connects product and engineering teams with kapa.ai, the platform that makes it really easy for technical companies to build RAG assistants and deploy them where their users or employees have questions. You will own pipeline generation through proactive outbound outreach to technical leaders, booking discovery calls between them and our Account Executives. This is about picking up the phone and crafting personalized messages to start real conversations with technical leaders about how AI can help them onboard more users, reduce support burden, and build modern product experiences. With 200+ companies now using kapa (including Docker, OpenAI, Reddit and many others), having answered 5+ million technical questions, we've proven this works at scale. Strong interest in AI and the ability to have intelligent conversations about technical topics like RAG are important (we'll help teach you though!). There is a clear path from a 12 months high performing BDR to move up to an Account Executive position. Requirements 1+ year of sales/business development experience, ideally with outbound and cold calling experience Strong interest in AI and developer tools Resilient and coachable Based in NYC to co-locate with our east coast team and to overlap with European core team (incl. founders) Nice to haves Technical curiosity or experience talking to developer personas Builder mentality - you want to create processes, not just follow them Experience selling to technical buyers or in the developer tools space

Commercial Associate
DKFull-time1+ years$60K - $100KVisa: US citizenship/visa not required
What the role involves

Help technical companies discover how they can use AI to answer questions about their products. As our a part of our team of Commercial Associates, you'll build the outbound engine that connects product and engineering teams with kapa.ai - the platform that makes it really easy for technical companies to build RAG assistants and deploy them where their users or employees have questions. You will own pipeline generation through creative multi-channel outreach to technical leaders and book discovery calls between them and our Account Executives. You'll be crafting personalized messages that resonate with technical users, getting them genuinely excited about having an AI system that can instantly and accurately answer technical questions about their products. With 200+ companies now using kapa (including Logitech, OpenAI, Reddit and many others), having answered 5+ million technical questions, we've proven this works at scale. Strong interest in AI and the ability to have intelligent conversations about technical topics like RAG are important (we'll help teach you though!). This isn't about cold-calling through lists, but it might be a part of your best way of reaching out. It's all about starting conversations with technical leaders about how AI can help them onboard more users, reduce support and build modern product experience, and of course showing them what kapa.ai can do for their teams. Requirements 1+ year of sales/business development experience (high-performing recent grads welcome!) Copenhagen based or willing to relocate (We are open for Europe based candidates in general so do reach out) Strong interest in AI and developer tools Ability to hustle. Nice to haves Technical curiosity or experience talking to developer personas Builder mentality - you want to create processes, not just follow them

Founding Designer
DK / Remote (GB; FR; ES; IT; CH; DE; PL; FI; SE; NO; EE; LT; LV; CZ; SI; RS; SK; AT; GR)Full-time1+ years$75K - $125K0.05% - 0.10% equityVisa: US citizenship/visa not required
What the role involves

About the job kapa.ai makes technical knowledge instantly accessible through AI assistants. 200+ leading companies including OpenAI, Docker, Mixpanel, n8n, Monday.com, Grafana, Logitech, Deepgram, and Nokia already use Kapa on their websites or internally for their teams. Check out our product and docs at https://kapa.ai and https://docs.kapa.ai to see what we’re building. We’re looking for a Founding Designer to work directly with our founders and take end-to-end ownership of design at Kapa. This is a rare opportunity to join a fast-growing AI company and design state-of-the-art AI experiences used by millions of users every month. You’ll be the first dedicated design hire, shaping everything from core product UX to brand identity, website, and collateral. If you’re excited about high ownership, high standards, and building something from first principles, this role is for you. Why this is an absurdly rare opportunity You’ll work directly with the founders, who have led design so far, and help define the design function from day one. You'll work with a team of 25+ stacked with former founders and operators from NASA, McKinsey, BCG, Airbnb, Uber, CERN, and Goldman Sachs. This is a team made of insanely ambitious people who are passionate about building, shipping, and scaling. On top of an excellent team, we are backed by absolute legends: Initialized Capital (Garry Tan, YC President & Alexis Ohanian, Reddit co-founder) Amjad Masad & Michele Catasta, Founder & VP of AI at Replit Douwe Kiela, Stanford Professor, co-author of the original RAG paper, founder of Contextual AI OpenAI engineers Y Combinator (S23) What you’re actually signing up for This role is high-stakes and high-autonomy. You will be responsible for defining how the world perceives and interacts with Kapa. You aren't just "making things pretty” and you’ll own both product design and brand design, and everything in between. From designing intuitive AI-driven workflows to refining our visual identity and marketing surfaces, your work will directly shape how customers experience Kapa. You’ll collaborate closely with founders, engineers, and customers, turning complex AI capabilities into simple, delightful experiences. What you’ll get to do You’ll have broad ownership and real responsibility from day one: Own end-to-end product design for Kapa’s core experiences (UX, UI, flows, interaction design) Design and evolve Kapa’s brand identity across website, docs, and marketing collateral Work closely with founders and engineers to quickly turn ideas into high-fidelity designs and interactive prototypes. You might be a great fit if: You have exceptionally strong product and brand design skills You are based in Copenhagen (or EU and willing to travel at least once a quarter to Copenhagen) Very nice to have (but not required): Technical chops to implement small front-end changes yourself, with strong front-end engineers available to support you. Strong affinity for cutting-edge AI tooling (if you’ve ever had 7 Claude code instances running in parallel, you can check this box) *This is neither an exhaustive nor necessary list. If you think you’d bring something special to Kapa, we want to hear from you. About the interview: Intro chat with a founder Paid take-home assignment based on a real design problem 2–3 day paid work trial (in-office in Copenhagen) to collaborate with the team and assess culture fit

GTM Associate (US)
New York, NY, USFull-time1+ years$70K - $120KVisa: US citizen/visa only
What the role involves

Help technical companies discover how they can use AI to answer questions about their products. As part of our growing Commercial team, you'll build the outbound engine that connects product and engineering teams with kapa.ai, the platform that makes it really easy for technical companies to build RAG assistants and deploy them where their users or employees have questions. You will own pipeline generation through proactive outbound outreach to technical leaders, booking discovery calls between them and our Account Executives. This is about picking up the phone and crafting personalized messages to start real conversations with technical leaders about how AI can help them onboard more users, reduce support burden, and build modern product experiences. With 200+ companies now using kapa (including Grafana, OpenAI, Reddit and many others), having answered 10+ million technical questions, we've proven this works at scale. Strong interest in AI and the ability to have intelligent conversations about technical topics like RAG are important (we'll help teach you though!). There is a clear path from a 12 months high performing BDR to move up to an Account Executive position. Requirements 1+ year of sales/business development experience, ideally with outbound and cold calling experience Strong interest in AI and developer tools Resilient and coachable Based in NYC to co-locate with our east coast team and to overlap with European core team (incl. founders) Nice to haves Technical curiosity or experience talking to developer personas Builder mentality - you want to create processes, not just follow them Experience selling to technical buyers or in the developer tools space

Research Engineer, Applied AI
GB / DE / FR / NO / DK / SE / FI / PT / ES / BE / NL / IT / CH / AT / CZ / PL / EE / LV / LT / SK / HU / SI / HR / RU / UA / Remote (GB; DE; FR; NO; DK; SE; FI; PT; ES; BE; NL; IT; CH; AT; CZ; PL; EE; LV; LT; SK; HU; SI; HR; RU; UA)Full-time3+ years$100K - $170K0.10% - 0.20% equityVisa: US citizenship/visa not required
What the role involves

Kapa makes technical knowledge instantly accessible through AI assistants. As a research engineer you will work on improving Kapa’s ability to answer harder and harder technical questions. Check out Docker’s documentation (https://docs.docker.com) for a live example of what Kapa is (look for the “Ask AI” button). The following challenges should excite you: Evaluating a RAG system in production without labelled data. Creating your own benchmark from scratch. Building an agentic retrieval system that can judge when to be fast and when to take more time. Fine tuning embeddings or rerank models. To solve these challenges you will: Work directly with the founding team and our software engineers. Keep up with the latest developments in the space and see how they can be applied. Design and run experiments. You may be a good fit if you have: A Master's/  PhD degree in Computer Science, Machine Learning, Mathematics, Statistics or a related field. A detailed understanding of machine learning, deep learning (including LLMs) and natural language processing. Hands-on experience in training, fine-tuning and deploying large language models. Have prior experience working with vector databases, search indices, or other data stores for search and retrieval use cases. Significant experience building evaluation systems for LLMs or search. Familiarity with various information retrieval techniques, such as lexical search and dense vector search. The ability to work effectively in a fast in a environment where things are sometimes loosely defined. Want to learn more about machine learning research. * This is neither an exhaustive nor necessary set of attributes. Even if none of these apply to you, but you believe you will contribute to kapa.ai, please reach out. Location: Remote within Europe. We’re a distributed team and welcome applicants based anywhere in Europe. We also have an office in Copenhagen for those who prefer working on-site or hybrid.

Senior Business Development Representative (US)
New York, NY, USFull-time1+ years$80K - $120KVisa: US citizen/visa only
What the role involves

Help technical companies discover how AI can answer questions about their products, and help us build the playbook for doing it at scale. As a Senior BDR on our growing Commercial team, you'll drive pipeline generation while shaping the outbound strategies and processes that define how kapa.ai goes to market. You'll own outreach to technical leaders at high-value accounts, booking discovery calls for Account Executives and contributing to how we think about messaging, segmentation, and cadences. This means picking up the phone, crafting personalized outreach, and bringing a point of view on what's working and what we should try next. With 200+ companies now using kapa (including OpenAI, Reddit, N8N, and many others) and 10M+ technical questions answered, we've proven this works at scale. You'll help us figure out how to accelerate it. Requirements 2–4 years of SDR/BDR experience with a track record of exceeding quota Proven success with outbound prospecting and cold calling Strong interest in AI and developer tools; ability to hold intelligent conversations about technical topics like RAG Experience building or refining outbound processes, not just executing them Based in NYC to co-locate with our east coast team and overlap with our European core team (including founders) Nice to haves Technical curiosity or experience talking to developer personas Builder mentality - you want to create processes, not just follow them Experience selling to technical buyers or in the developer tools space Why this role Shape the outbound motion at a company with strong product-market fit Get to build out our US team from the ground up Clear path to AE or Sales leadership within 12 months of performing Work closely with founders and the broader GTM team

Marketing Lead
DKFull-time3+ years$70K - $110K0.03% - 0.10% equityVisa: US citizenship/visa not required
What the role involves

Kapa makes technical knowledge instantly accessible through AI assistants. As the Marketing Lead, you will work on Kapa’s inbound growth engine to create more sales opportunities for our AEs. Check out Docker’s documentation (https://docs.docker.com) for a live example of what Kapa is (look for the “Ask AI” button). The following challenges should excite you: Owning the entire inbound growth engine from initial demand generation through to sales enablement Developing and testing messaging strategies that resonate with different ICP pain points Building a cohesive content machine across multiple channels (website, blog, LinkedIn, newsletter, customer stories, SEO, and paid ads) To solve these challenges you will: Design and execute a comprehensive inbound marketing strategy that drives qualified leads Craft compelling messaging frameworks tailored to technical audiences and their specific pain points Produce and optimize content across all key channels: website copy, blog posts, LinkedIn content, newsletters, customer case studies, SEO-optimized articles, and paid ad campaigns Manage a network of contractors while also creating high-quality content yourself when needed You may be a good fit if you have:* Demonstrated ability to develop messaging strategies based on deep customer understanding Strong writing skills and the ability to translate technical concepts and features into compelling narratives Experience building and scaling inbound marketing programs, ideally in B2B SaaS or developer tools Hands-on experience managing multiple content channels and contractors simultaneously Comfort with both strategic planning and tactical execution Experience with SEO, paid advertising, and marketing analytics * This is neither an exhaustive nor necessary set of attributes. Even if none of these apply to you, but you believe you will contribute to kapa.ai, please reach out.

Data Analytics
Software Engineer (Full-stack)
GB / EG / RU / UA / TR / FR / IT / ES / PL / RO / KZ / NL / BE / SE / CZ / GR / PT / HU / AT / CH / BG / DK / FI / NO / SK / LT / EE / DE / Remote (GB; EG; RU; UA; TR; FR; IT; ES; PL; RO; KZ; NL; BE; SE; CZ; GR; PT; HU; AT; CH; BG; DK; FI; NO; SK; LT; EE; DE)Full-time3+ years$100K - $150K0.10% - 0.30% equityVisa: US citizenship/visa not required
What the role involves

Kapa makes technical knowledge instantly accessible through AI assistants. As a software engineer you will work across the stack on the Kapa systems that answer thousands of developer questions per day. Check out Docker’s documentation (https://docs.docker.com) for a live example of what Kapa is (look for the “Ask AI” button). In this role, you will: Work directly with the founding team and our research engineers. Scale the infrastructure that powers the Kapa RAG engine (Python). Experiment with new features in the Kapa analytics platform (React + Python). Work on the client integrations which are used to deploy Kapa for our customers (React + Python). Give Kapa access to new kinds of data (Python). Maintain our React SDK. You may be a good fit if you have: A degree in computer science, machine learning, mathematics, statistics or a related field. 3+ years of software engineering experience working on complex systems in both backend and frontend. An affinity for machine learning, deep learning (including LLMs) and natural language processing. The ability to work effectively in a fast in a environment where things are sometimes loosely defined. * This is neither an exhaustive nor necessary set of attributes. Even if none of these apply to you, but you believe you will contribute to kapa.ai, please reach out.

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