
What Instawork does
Instawork is the on-demand staffing app for hourly workers and hospitality businesses. Our vision is to create economic opportunity for local businesses and professionals, globally. Workers need a better way to find great local jobs and businesses need a better way to find quality workers fast.
23 open roles
What the role involves
At Instawork, we’re driven by our vision to create economic opportunity for local businesses and skilled hourly professionals in communities around the world. With a growing number of hub cities across the world in the U.S., Canada, India, and beyond, we’re looking for top talent to help rapidly scale our high-tech and high-touch labor marketplace. Our accomplished and dedicated team is passionate about our mission and committed to crafting revolutionary products, all with the backing of our world-class investors, including Benchmark, Spark Capital, Craft Ventures, Greylock Capital, Y Combinator, and more! We're looking for passionate, driven, and highly motivated sales professionals to help us scale our enterprise partnerships and continue our rapid growth across the U.S. As an Enterprise Account Executive , you will be responsible for acquiring key enterprise accounts and forming channel partnerships. You will work closely with mid-market to large businesses to understand their staffing needs and provide tailored solutions that meet their workforce requirements. This role requires a strategic thinker with a passion for building lasting business relationships and a strong ability to close deals. What You'll Do Identify, prospect, and engage potential enterprise clients in the light industrial sector. Build and maintain a pipeline of qualified leads through networking, outreach, and targeted industry research. Conduct consultative sales presentations and negotiations with senior decision-makers. Manage the entire sales cycle from initial outreach to closing deals, ensuring a seamless onboarding process for new clients. Consistently meet or exceed sales targets and KPIs. Maintain strong relationships with clients to ensure long-term partnerships and identify opportunities for growth. Stay up-to-date with industry trends and Instawork's service offerings to better serve clients and improve the overall sales approach. What We're Looking For Bachelor’s degree in Business, Marketing, or a related field (preferred but not required). 5+ years of enterprise sales experience, with a focus on the light industrial sectors. Proven track record of meeting and exceeding sales targets. Excellent communication, negotiation, and presentation skills. Self-motivated with a strong desire to achieve high performance and success. Ability to thrive in a fast-paced, rapidly changing environment. Experience using CRM software (e.g., Salesforce) to manage sales pipelines and reporting. For IL** based applicants:** The base salary for this position is $110,000 eligible OTE for total of $230k and uncapped commissions This position is eligible for equity in the form of stock options This position is eligible for Instawork benefits, including: A variety of medical, dental, and vision plans with coverage beginning on the date of hire Flexible paid time off At least 8 paid company holidays annually Home office stipend Phone stipend Commuter stipend Supplemental pay on qualified leaves Employee health savings accounts (HSA) contribution Flexible spending plans 401K plan Perkspot - discount program through Lumity A variety of factors are considered when determining someone’s compensation including a candidate’s professional background, experience, and location. Final offer amounts may vary from the amounts listed above. Instawork Values Bias for Action -- We are a growing team and an evolving product. We want a team of do’ers to drive the company forward, even if it means making decisions with incomplete information or being wrong. Act Like an Owner -- Treat this company as though it is your own. Execute on the fundamentals, and act creatively to drive growth. Your ability to drive impact in any part of our company is only limited by your courage and conviction, not your job title. Always Be Learning -- We are changing an entire industry. We strive to learn from each other and get better each day, week, and month, so that our team’s learni
What the role involves
At Instawork, we’re driven by our vision to create economic opportunity for local businesses and skilled hourly professionals in communities around the world. With a growing number of hub cities across the world in the U.S., Canada, India, and beyond, we’re looking for top talent to help rapidly scale our high-tech and high-touch labor marketplace. Our accomplished and dedicated team is passionate about our mission and committed to crafting revolutionary products, all with the backing of our world-class investors, including Benchmark, Spark Capital, Craft Ventures, Greylock Capital, Y Combinator, and more! We're looking for passionate, driven, and highly motivated sales professionals to help us scale our enterprise partnerships and continue our rapid growth across the U.S. As an Enterprise Account Executive , you will be responsible for acquiring key enterprise accounts and forming channel partnerships. You will work closely with mid-market to large businesses to understand their staffing needs and provide tailored solutions that meet their workforce requirements. This role requires a strategic thinker with a passion for building lasting business relationships and a strong ability to close deals. What You'll Do Identify, prospect, and engage potential enterprise clients in the light industrial sector. Build and maintain a pipeline of qualified leads through networking, outreach, and targeted industry research. Conduct consultative sales presentations and negotiations with senior decision-makers. Manage the entire sales cycle from initial outreach to closing deals, ensuring a seamless onboarding process for new clients. Consistently meet or exceed sales targets and KPIs. Maintain strong relationships with clients to ensure long-term partnerships and identify opportunities for growth. Stay up-to-date with industry trends and Instawork's service offerings to better serve clients and improve the overall sales approach. What We're Looking For Bachelor’s degree in Business, Marketing, or a related field (preferred but not required). 5+ years of enterprise sales experience, with a focus on the light industrial sectors. Proven track record of meeting and exceeding sales targets. Excellent communication, negotiation, and presentation skills. Self-motivated with a strong desire to achieve high performance and success. Ability to thrive in a fast-paced, rapidly changing environment. Experience using CRM software (e.g., Salesforce) to manage sales pipelines and reporting. For** applicants:** The base salary for this position is $110,000 eligible OTE for total of $230k and uncapped commissions This position is eligible for equity in the form of stock options This position is eligible for Instawork benefits, including: A variety of medical, dental, and vision plans with coverage beginning on the date of hire Flexible paid time off At least 8 paid company holidays annually Home office stipend Phone stipend Commuter stipend Supplemental pay on qualified leaves Employee health savings accounts (HSA) contribution Flexible spending plans 401K plan Perkspot - discount program through Lumity A variety of factors are considered when determining someone’s compensation including a candidate’s professional background, experience, and location. Final offer amounts may vary from the amounts listed above. Instawork Values Bias for Action -- We are a growing team and an evolving product. We want a team of do’ers to drive the company forward, even if it means making decisions with incomplete information or being wrong. Act Like an Owner -- Treat this company as though it is your own. Execute on the fundamentals, and act creatively to drive growth. Your ability to drive impact in any part of our company is only limited by your courage and conviction, not your job title. Always Be Learning -- We are changing an entire industry. We strive to learn from each other and get better each day, week, and month, so that our team’s learnings can c
What the role involves
At Instawork, we’re driven by our vision to create economic opportunity for local businesses and skilled hourly professionals in communities around the world. With a growing number of hub cities across the world in the U.S., Canada, India, and beyond, we’re looking for top talent to help rapidly scale our high-tech and high-touch labor marketplace. Our accomplished and dedicated team is passionate about our mission and committed to crafting revolutionary products, all with the backing of our world-class investors, including Benchmark, Spark Capital, Craft Ventures, Greylock Capital, Y Combinator, and more! We have an immediate opening for an Account Manager, with a proven track record of success to join our rapidly growing team. Reporting to the Account Growth leader, this role serves as a critical member of the Account Management team and is responsible for bringing our staffing solutions to large businesses. As an Account Manager, you will manage a portfolio of top-tier assigned customers within Midwest markets, develop new business from existing clients, and actively seek expansion opportunities to grow overall client revenue. This role will have a visible impact on our growing organization. This is a true career opportunity with tremendous professional and financial upside. This role requires business acumen and a strong motivation to maximize revenue and impact on the business. What You’ll Do Develop and maintain strong relationships with accounts with a long-term partnership vision in mind Own both growth and retention metrics for a portfolio of customer accounts Provide daily support and service to clients, rallying internal resources to achieve and exceed client expectations Demonstrate a strong business case for Instawork through a strong motivation to maximize revenue and impact on the business Meet and exceed your sales growth goals through forging relationships with key decision makers within target accounts with the end goal of securing new business and growing overall client revenue Identify, prioritize, and track progress towards key account metrics and annual quota Ability to demonstrate how you have established a set of smart goals on your largest opportunities and proven success on execution Stay current on our clients' business, industry, and key objectives and challenges so that you can be a trusted ally in providing thought leadership Collaborate with internal stakeholders across product, engineering, community operations, and finance Present to a wide audience of potential buyers including C-level and executive sponsors both in person and virtually Who Are You 3+ years of industry expertise either in software, human capital management technology, staffing, or recruiting industry sales Consistent achievement of sales goals Excellent communication skills and a consultative approach to identifying problems and finding solutions Takes ownership of problems and proactively seeks timely resolution Proficient in Salesforce Ability to play well with members of your team through collaboration and sharing of learned insights Passion for Instawork and a strong motivation to maximize revenue and impact on the business Drive and willingness to exceed expectations with a strong work ethic Strategic and creative thinking enables you to understand industry and customer trends and apply those insights to deliver business results An entrepreneurial spirit and creativity that sparks your capacity for building and growing business and solving problems For IL** based applicants:** The base salary for this position is $90,000 + eligible for OTE This position is eligible for equity in the form of stock options This position is eligible for Instawork benefits, including: A variety of medical, dental, and vision plans with coverage beginning on the date of hire Flexible paid time off At least 8 paid company holidays annually Home office stipend Phone stipend Commuter stipend Supplemental pay on qualified leaves Emp
What the role involves
At Instawork, we’re driven by our vision to create economic opportunity for local businesses and skilled hourly professionals in communities around the world. With a growing number of hub cities across the world in the U.S., Canada, India, and beyond, we’re looking for top talent to help rapidly scale our high-tech and high-touch labor marketplace. Our accomplished and dedicated team is passionate about our mission and committed to crafting revolutionary products, all with the backing of our world-class investors, including Benchmark, Spark Capital, Craft Ventures, Greylock Capital, Y Combinator, and more! We have an immediate opening for an Account Manager, with a proven track record of success to join our rapidly growing team. Reporting to the Account Growth leader this role serves as a critical member of the Account Management team and is responsible for bringing our staffing solutions to large businesses. As an Account Manager, you will manage a portfolio of top-tier assigned customers, develop new business from existing clients, and actively seek expansion opportunities to grow overall client revenue. This role will have a visible impact on our growing organization. This is a true career opportunity with tremendous professional and financial upside. This role requires business acumen and a strong motivation to maximize revenue and impact on the business. What You’ll Do Develop and maintain strong relationships with accounts with a long-term partnership vision in mind Own both growth and retention metrics for a portfolio of customer accounts Provide daily support and service to clients, rallying internal resources to achieve and exceed client expectations Demonstrate a strong business case for Instawork through a strong motivation to maximize revenue and impact on the business Meet and exceed your sales growth goals through forging relationships with key decision makers within target accounts with the end goal of securing new business and growing overall client revenue Identify, prioritize, and track progress towards key account metrics and annual quota Ability to demonstrate how you have established a set of smart goals on your largest opportunities and proven success on execution Stay current on our clients' business, industry, and key objectives and challenges so that you can be a trusted ally in providing thought leadership Collaborate with internal stakeholders across product, engineering, community operations, and finance Present to a wide audience of potential buyers including C-level and executive sponsors both in person and virtually Who Are You 3+ years of industry expertise either in software, human capital management technology, staffing, or recruiting industry sales Consistent achievement of sales goals Excellent communication skills and a consultative approach to identifying problems and finding solutions Takes ownership of problems and proactively seeks timely resolution Proficient in Salesforce Ability to play well with members of your team through collaboration and sharing of learned insights Passion for Instawork and a strong motivation to maximize revenue and impact on the business Drive and willingness to exceed expectations with a strong work ethic Strategic and creative thinking enables you to understand industry and customer trends and apply those insights to deliver business results An entrepreneurial spirit and creativity that sparks your capacity for building and growing business and solving problems For CA** based applicants:** The base salary for this position is $90,000 + eligible for OTE This position is eligible for equity in the form of stock options This position is eligible for Instawork benefits, including: A variety of medical, dental, and vision plans with coverage beginning on the date of hire Flexible paid time off At least 8 paid company holidays annually Home office stipend Phone stipend Commuter stipend Supplemental pay on qualified leaves Employee health savings accou
What the role involves
At Instawork, we’re driven by our vision to create economic opportunity for local businesses and skilled hourly professionals in communities around the world. With a growing number of hub cities across the world in the U.S., Canada, India, and beyond, we’re looking for top talent to help rapidly scale our high-tech and high-touch labor marketplace. Our accomplished and dedicated team is passionate about our mission and committed to crafting revolutionary products, all with the backing of our world-class investors, including Benchmark, Spark Capital, Craft Ventures, Greylock Capital, Y Combinator, and more! Instawork is seeking an exceptional Executive Assistant to provide high-level support to our CEO in a high-growth, fast-paced environment. This is not a typical EA role—our CEO moves quickly, operates globally, and requires a highly capable professional who thrives under pressure, works autonomously, and anticipates needs before they arise. The ideal candidate has at least 5 years of experience supporting C-suite executives, has worked in a rapidly scaling, high-intensity environment, and possesses the ability to seamlessly manage complex schedules, global coordination, and high-stakes initiatives. This role requires someone who is available and responsive across time zones, with a 24/7 mindset when needed to ensure business continuity. You’ll work closely with cross-functional teams, Executive Leadership, and external partners, playing a critical role in optimizing the CEO’s time, priorities, and execution. Beyond core administrative support, you will also take ownership of strategic initiatives, internal and external events, and high-priority projects that impact the company at large. What you’ll do: Manage a high-volume, constantly shifting global calendar with precision, ensuring seamless coordination across time zones. Anticipate and resolve scheduling conflicts proactively, optimizing the CEO’s time and priorities. Coordinate and facilitate C-level and board meetings, handling all scheduling, logistics, and preparation. Oversee complex international and domestic travel, including visas, itineraries, accommodations, and contingency planning. Adapt travel plans dynamically, ensuring smooth transitions with minimal disruptions. Provide comprehensive trip coordination, maintaining clear and proactive communication with the Executive Leadership Team. Lead and execute high-priority, confidential initiatives on behalf of the CEO, collaborating cross-functionally. Plan and coordinate strategic company and community events, ensuring flawless execution. Act as a liaison between the CEO and internal/external stakeholders, ensuring alignment, clarity, and efficiency. Handle highly sensitive information with discretion, professionalism, and utmost confidentiality. Serve as a trusted advisor and gatekeeper, acting as an extension of the CEO while upholding Instawork’s values. Exercise sound judgment under pressure, making autonomous, high-stakes decisions when necessary. Who you are: Proven Experience – You have 5+ years of experience supporting C-suite executives in a fast-paced, high-growth environment. Calendar Mastery – You can manage a complex global calendar with precision, anticipating needs before they arise. High-Speed Problem Solver – You thrive in dynamic environments and can make quick, informed decisions on the fly. Ultra-Responsive & Adaptable – You are available and flexible to support across time zones, understanding that this role requires availability beyond a traditional 9-5 schedule. Discretion & Professionalism – You handle sensitive information with absolute confidentiality. Relationship-Builder – You communicate clearly, build trust effortlessly, and act as a seamless extension of the CEO. Event & Project Execution – You can coordinate internal and external high-visibility events with precision and impact. Tech-Savvy & Detail-Oriented – You are fluent in Google Suite, Slack, Zoom, and other productivity
What the role involves
At Instawork, we’re driven by our vision to create economic opportunity for local businesses and skilled hourly professionals in communities around the world. With a growing number of hub cities across the world in the U.S., Canada, India, and beyond, we’re looking for top talent to help rapidly scale our high-tech and high-touch labor marketplace. Our accomplished and dedicated team is passionate about our mission and committed to crafting revolutionary products, all with the backing of our world-class investors, including Benchmark, Spark Capital, Craft Ventures, Greylock Capital, Y Combinator, and more! The mission of the GTM Strategy & Analytics team is to understand the effectiveness of the company’s GTM engine and create strategic clarity and alignment to accelerate Instawork’s growth. Work will cover the following three areas: Strategic Planning and Goal-Setting: Develop and monitor key performance indicators and metrics to evaluate the effectiveness of our go-to-market strategies. Stay abreast of industry trends and perform in-depth analyses to generate insights that inform strategic decisions. Special Projects & Initiatives. Answer critical questions about our GTM engine, drive complex projects that help us run/scale better as a business, and incubate 0-->1 initiatives that lack clear owners. Business Health Reporting. Create and own reports and dashboards monitoring the health of the GTM organization, ensuring data accuracy and integrity. Leverage analytics techniques to interpret data, identify trends, and provide actionable insights to drive business growth and improvement. As a GTM Strategy & Analytics Manager, your role will range from conducting research that identifies and evaluates key strategic trends in the industry to developing a single point of view on how we operate the business. This will require both driving data-informed decisions and leading in the execution upon them across both the sales and operations. The insights that you uncover and the recommendations that you will propose will range from strategic to tactical, ultimately influencing how Instawork executes every day and invests in growth across the organization. This role will report to the Senior Manager of GTM Analytics, and will partner closely with various stakeholders including but not limited to Sales and Account Management. What You'll Do: Define and track essential KPIs and metrics for the go-to-market (GTM) team Utilize strong analytical skills to address key business questions and uncover growth opportunities Use analytics techniques to interpret data, identify trends, and provide actionable insights to drive business growth and improvement Partner closely with GTM stakeholders groups to execute strategic initiatives Uncover insights and propose recommendations that range from strategic to tactical, ultimately influencing Instawork's execution and growth strategies What We're Looking For: 6+ years experience in business operations, revenue operations, GTM strategy & analytics, management consulting, investment banking, and/or technology Strong data and analytics skills , including fluency in Excel / Google Sheets, SQL, and BI / data visualization tools Strong cross-functional and executive communication skills , including a proven ability to influence without authority and build strong working relationships with business partners Entrepreneurial self-starter that thrives in a fast-moving environment and are capable of independently seeking information, marshaling resources, and delivering results without waiting for direction Strategic thinker who is able to zoom out to the big picture while also understanding the nitty gritty of execution, set key business goals and milestones, and then work relentlessly to realize that strategy For IL-based applicants: The base salary for this position is $140K - $160K This position is eligible for equity in the form of stock options This position is eligible for Instawork benefits,
What the role involves
At Instawork, we’re driven by our vision to create economic opportunity for local businesses and skilled hourly professionals in communities around the world. With a growing number of hub cities across the world in the U.S., Canada, India, and beyond, we’re looking for top talent to help rapidly scale our high-tech and high-touch labor marketplace. Our accomplished and dedicated team is passionate about our mission and committed to crafting revolutionary products, all with the backing of our world-class investors, including Benchmark, Spark Capital, Craft Ventures, Greylock Capital, Y Combinator, and more! The mission of the GTM Strategy & Analytics team is to understand the effectiveness of the company’s GTM engine and create strategic clarity and alignment to accelerate Instawork’s growth. Work will cover the following three areas: Strategic Planning and Goal-Setting: Develop and monitor key performance indicators and metrics to evaluate the effectiveness of our go-to-market strategies. Stay abreast of industry trends and perform in-depth analyses to generate insights that inform strategic decisions. Special Projects & Initiatives. Answer critical questions about our GTM engine, drive complex projects that help us run/scale better as a business, and incubate 0-->1 initiatives that lack clear owners. Business Health Reporting. Create and own reports and dashboards monitoring the health of the GTM organization, ensuring data accuracy and integrity. Leverage analytics techniques to interpret data, identify trends, and provide actionable insights to drive business growth and improvement. As a GTM Strategy & Analytics Manager, your role will range from conducting research that identifies and evaluates key strategic trends in the industry to developing a single point of view on how we operate the business. This will require both driving data-informed decisions and leading in the execution upon them across both the sales and operations. The insights that you uncover and the recommendations that you will propose will range from strategic to tactical, ultimately influencing how Instawork executes every day and invests in growth across the organization. This role will report to the Senior Manager of GTM Analytics, and will partner closely with various stakeholders including but not limited to Sales and Account Management. What You'll Do: Define and track essential KPIs and metrics for the go-to-market (GTM) team Utilize strong analytical skills to address key business questions and uncover growth opportunities Use analytics techniques to interpret data, identify trends, and provide actionable insights to drive business growth and improvement Partner closely with GTM stakeholders groups to execute strategic initiatives Uncover insights and propose recommendations that range from strategic to tactical, ultimately influencing Instawork's execution and growth strategies What We're Looking For: 6+ years experience in business operations, revenue operations, GTM strategy & analytics, management consulting, investment banking, and/or technology Strong data and analytics skills , including fluency in Excel / Google Sheets, SQL, and BI / data visualization tools Strong cross-functional and executive communication skills , including a proven ability to influence without authority and build strong working relationships with business partners Entrepreneurial self-starter that thrives in a fast-moving environment and are capable of independently seeking information, marshaling resources, and delivering results without waiting for direction Strategic thinker who is able to zoom out to the big picture while also understanding the nitty gritty of execution, set key business goals and milestones, and then work relentlessly to realize that strategy For IL-based applicants: The base salary for this position is $140K - $160K This position is eligible for equity in the form of stock options This position is eligible for Instawork benefits,
What the role involves
At Instawork, we’re driven by our vision to create economic opportunity for local businesses and skilled hourly professionals in communities around the world. With a growing number of hub cities across the world in the U.S., Canada, India, and beyond, we’re looking for top talent to help rapidly scale our high-tech and high-touch labor marketplace. Our accomplished and dedicated team is passionate about our mission and committed to crafting revolutionary products, all with the backing of our world-class investors, including Benchmark, Spark Capital, Craft Ventures, Greylock Capital, Y Combinator, and more! The mission of the GTM Strategy & Analytics team is to understand the effectiveness of the company’s GTM engine and create strategic clarity and alignment to accelerate Instawork’s growth. Work will cover the following three areas: Strategic Planning and Goal-Setting: Develop and monitor key performance indicators and metrics to evaluate the effectiveness of our go-to-market strategies. Stay abreast of industry trends and perform in-depth analyses to generate insights that inform strategic decisions. Special Projects & Initiatives. Answer critical questions about our GTM engine, drive complex projects that help us run/scale better as a business, and incubate 0-->1 initiatives that lack clear owners. Business Health Reporting. Create and own reports and dashboards monitoring the health of the GTM organization, ensuring data accuracy and integrity. Leverage analytics techniques to interpret data, identify trends, and provide actionable insights to drive business growth and improvement. As a GTM Strategy & Analytics Manager, your role will range from conducting research that identifies and evaluates key strategic trends in the industry to developing a single point of view on how we operate the business. This will require both driving data-informed decisions and leading in the execution upon them across both the sales and operations. The insights that you uncover and the recommendations that you will propose will range from strategic to tactical, ultimately influencing how Instawork executes every day and invests in growth across the organization. This role will report to the Senior Manager of GTM Analytics, and will partner closely with various stakeholders including but not limited to Sales and Account Management. What You'll Do: Define and track essential KPIs and metrics for the go-to-market (GTM) team Utilize strong analytical skills to address key business questions and uncover growth opportunities Use analytics techniques to interpret data, identify trends, and provide actionable insights to drive business growth and improvement Partner closely with GTM stakeholders groups to execute strategic initiatives Uncover insights and propose recommendations that range from strategic to tactical, ultimately influencing Instawork's execution and growth strategies What We're Looking For: 6+ years experience in business operations, revenue operations, GTM strategy & analytics, management consulting, investment banking, and/or technology Strong data and analytics skills , including fluency in Excel / Google Sheets, SQL, and BI / data visualization tools Strong cross-functional and executive communication skills , including a proven ability to influence without authority and build strong working relationships with business partners Entrepreneurial self-starter that thrives in a fast-moving environment and are capable of independently seeking information, marshaling resources, and delivering results without waiting for direction Strategic thinker who is able to zoom out to the big picture while also understanding the nitty gritty of execution, set key business goals and milestones, and then work relentlessly to realize that strategy For CA-based applicants: The base salary for this position is $140K - $160K This position is eligible for equity in the form of stock options This position is eligible for Instawork benefits,
What the role involves
At Instawork, we’re driven by our vision to create economic opportunity for local businesses and skilled hourly professionals in communities around the world. With a growing number of hub cities across the world in the U.S., Canada, India, and beyond, we’re looking for top talent to help rapidly scale our high-tech and high-touch labor marketplace. Our accomplished and dedicated team is passionate about our mission and committed to crafting revolutionary products, all with the backing of our world-class investors, including Benchmark, Spark Capital, Craft Ventures, Greylock Capital, Y Combinator, and more! The mission of the GTM Strategy & Analytics team is to understand the effectiveness of the company’s GTM engine and create strategic clarity and alignment to accelerate Instawork’s growth. Work will cover the following three areas: Strategic Planning and Goal-Setting: Develop and monitor key performance indicators and metrics to evaluate the effectiveness of our go-to-market strategies. Stay abreast of industry trends and perform in-depth analyses to generate insights that inform strategic decisions. Special Projects & Initiatives. Answer critical questions about our GTM engine, drive complex projects that help us run/scale better as a business, and incubate 0-->1 initiatives that lack clear owners. Business Health Reporting. Create and own reports and dashboards monitoring the health of the GTM organization, ensuring data accuracy and integrity. Leverage analytics techniques to interpret data, identify trends, and provide actionable insights to drive business growth and improvement. As a GTM Strategy & Analytics Manager, your role will range from conducting research that identifies and evaluates key strategic trends in the industry to developing a single point of view on how we operate the business. This will require both driving data-informed decisions and leading in the execution upon them across both the sales and operations. The insights that you uncover and the recommendations that you will propose will range from strategic to tactical, ultimately influencing how Instawork executes every day and invests in growth across the organization. This role will report to the Senior Manager of GTM Analytics, and will partner closely with various stakeholders including but not limited to Sales and Account Management. What You'll Do: Define and track essential KPIs and metrics for the go-to-market (GTM) team Utilize strong analytical skills to address key business questions and uncover growth opportunities Use analytics techniques to interpret data, identify trends, and provide actionable insights to drive business growth and improvement Partner closely with GTM stakeholders groups to execute strategic initiatives Uncover insights and propose recommendations that range from strategic to tactical, ultimately influencing Instawork's execution and growth strategies What We're Looking For: 6+ years experience in business operations, revenue operations, GTM strategy & analytics, management consulting, investment banking, and/or technology Strong data and analytics skills , including fluency in Excel / Google Sheets, SQL, and BI / data visualization tools Strong cross-functional and executive communication skills , including a proven ability to influence without authority and build strong working relationships with business partners Entrepreneurial self-starter that thrives in a fast-moving environment and are capable of independently seeking information, marshaling resources, and delivering results without waiting for direction Strategic thinker who is able to zoom out to the big picture while also understanding the nitty gritty of execution, set key business goals and milestones, and then work relentlessly to realize that strategy For CA-based applicants: The base salary for this position is $140K - $160K This position is eligible for equity in the form of stock options This position is eligible for Instawork benefits,
What the role involves
At Instawork, we’re driven by our vision to create economic opportunity for local businesses and skilled hourly professionals in communities around the world. With a growing number of hub cities across the world in the U.S., Canada, India, and beyond, we’re looking for top talent to help rapidly scale our high-tech and high-touch labor marketplace. Our accomplished and dedicated team is passionate about our mission and committed to crafting revolutionary products, all with the backing of our world-class investors, including Benchmark, Spark Capital, Craft Ventures, Greylock Capital, Y Combinator, and more! We need an innovative and hands-on Head of Data Science / Machine Learning to join our growing team. Our goal is to create economic opportunity for businesses and local professionals globally. We believe AI and machine learning will be key factors across our products and company in accelerating our mission. Who You Are: BA/BS in Math, Statistics, Physics, Computer Science, or other quantitative fields Advanced degrees preferred but not required, e.g. PhD or Masters Physics, CS, Stats, etc. 12-15+ years experience doing quantitative analysis, modeling and pushing ML into production Entrepreneurial mindset with a mix of startup and large scale experience, bonus points for being a co-founder Advanced statistical techniques and concepts (regression, properties of distributions, statistical tests and proper usage, or similar) and experience with applications Deep understanding of machine learning techniques (clustering, decision tree learning, artificial neural networks, or similar) and their real-world advantages/drawbacks Strong communication and presentation skills with a natural executive presence Past experience acting as a technical lead or manager of small-to-medium sized teams Expert level fluency using languages like Python & SQL to manipulate data and draw insights from large data sets Working knowledge of common web/mobile architectures, data pipelines, CI/CD processes, etc. Strong understanding of DBT or other similar data transformation/organization methodologies Strong understanding of the dynamics around two-sided marketplaces and/or other complex business models, with an emphasis on product acumen Experience with BI tools (e.g. Mode, Tableau, Looker) What You'll Do: Lead a small team of ML engineers and eventually grow a global team over the coming months and years Spend 70% of your time hands-on (building/integrating new models) and 30% of your time defining our ML strategy and managing the team Optimize the team for speed and impact over patience and precision Own a portfolio of proprietary and third party platforms needed for day-to-day execution like MLOps, experimentation systems, and data transformation pipelines (DBT) Deliver best-in-class technical approach and problem analysis documents Impact key company objectives by working closely with Product to refine our roadmap Build/maintain reports, dashboards, and metrics to monitor the performance of our products Act as a data evangelist to create a data-driven culture across the company and provide mentorship/feedback to analysts and other data-minded stakeholders For ** CA ** based applicants: The base salary for this position is $230,000 - $265,000 This position is eligible for equity in the form of stock options This position is eligible for Instawork benefits, including: A variety of medical, dental, and vision plans with coverage beginning on the date of hire Flexible paid time off At least 8 paid company holidays annually Home office stipend Phone stipend Commuter stipend Supplemental pay on qualified leaves Employee health savings accounts (HSA) contribution Flexible spending plans 401K plan Perkspot - discount program through Lumity A variety of factors are considered when determining someone’s compensation including a candidate’s professional background, experience, and location. Final offer amounts may vary from the amounts listed ab
What the role involves
At Instawork, we’re driven by our vision to create economic opportunity for local businesses and skilled hourly professionals in communities around the world. With a growing number of hub cities across the world in the U.S., Canada, India, and beyond, we’re looking for top talent to help rapidly scale our high-tech and high-touch labor marketplace. Our accomplished and dedicated team is passionate about our mission and committed to crafting revolutionary products, all with the backing of our world-class investors, including Benchmark, Spark Capital, Craft Ventures, Greylock Capital, Y Combinator, and more! As the Trust & Safety Manager - Escalations , you will lead a team of Trust & Safety Specialists dedicated to ensuring the safety and integrity of Instawork's platform. You will oversee high-risk investigations, manage critical escalations, and develop strategies to mitigate platform abuse. Your leadership will drive operational excellence, support cross-functional collaboration, and ensure alignment with company policies and regulatory standards. This role requires a proactive leader with strong judgment, operational expertise, and a passion for creating a safe and trustworthy environment for our community. This role requires weekend/holiday on-call and non-standard business hours coverage. This is a hybrid role based in our San Francisco office. What You'll Do: Lead and mentor the Trust & Safety Escalations team, providing guidance on complex investigations and high-severity incidents. Oversee investigation and response to escalations, ensuring thorough, evidence-based investigations and timely resolutions. Develop and implement strategies to enhance operational workflows and enforcement of Community Guidelines and terms of service. Collaborate with cross-functional teams (Legal, Product, Engineering, Account Management) to manage safety risks and improve platform policies. Act as a point of contact for executive leadership on critical safety issues and escalations. Analyze data trends to identify emerging risks and develop proactive mitigation strategies. Build and maintain relationships with external stakeholders, including law enforcement and industry partners. Drive continuous improvement by identifying training needs and operational gaps within the team. Ensure 24/7 operational coverage, including weekend and holiday on-call rotations. Who You Are: Bachelor’s degree or equivalent practical experience. 4+ years of experience in Trust & Safety, risk management, human resources, compliance or related fields, preferably in a two-sided marketplace. 2+ years of people management experience, with a proven track record of leading high-performing teams. Experience working with Legal teams. Strong executive presence and experience briefing senior leadership and C-level stakeholders. Demonstrated expertise in managing high-severity escalations and sensitive investigations. Proven ability to develop and implement scalable operational processes. Exceptional communication and interpersonal skills, with experience engaging external partners such as law enforcement agencies. Strong analytical and problem-solving skills; experience leveraging data to inform decisions. Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities. Flexibility to work non-traditional hours, including weekends and holidays. Preferred Qualifications: Experienced with legal writing, communication with government agencies, and investigations. Strong focus on Strong operational experience. Proficiency in SQL and data analysis tools (Excel, Mode). Experience drafting and publishing policies, help center articles, or user safety documentation. Familiarity with regulatory compliance standards related to safety, privacy, and fraud prevention. For CA based applicants: The base salary range for this position is $105,000 - $115,000. This position is eligible for equity in the form of stock options This position is eligible for
What the role involves
At Instawork, we’re driven by our vision to create economic opportunity for local businesses and skilled hourly professionals in communities around the world. With a growing number of hub cities across the world in the U.S., Canada, India, and beyond, we’re looking for top talent to help rapidly scale our high-tech and high-touch labor marketplace. Our accomplished and dedicated team is passionate about our mission and committed to crafting revolutionary products, all with the backing of our world-class investors, including Benchmark, Spark Capital, Craft Ventures, Greylock Capital, Y Combinator, and more! We are seeking a highly motivated MBA Growth Intern to join our team. This role offers both part-time opportunities during the academic year and full-time opportunities during the summer. As an MBA Growth Intern, you will focus on operational initiatives, working on the ground to support and enhance our growth processes. You will collaborate with various teams to ensure the smooth execution of projects that align with Instawork’s mission and goals. This role requires a hands-on approach, with a willingness to dive into the details and get your hands dirty. What You'll Do Drive the success of our pro supply by ensuring reliability and high-quality work products. Work cross-functionally with Marketing and Product teams to create programs, such as referrals, to build a robust pipeline of qualified Pros. Collaborate with cross-functional teams to support operational growth initiatives and contribute to process improvement and efficiency. Gather and analyze data to evaluate the success of operational initiatives and provide actionable insights. Who You Are Currently enrolled in an MBA program. Passionate about engaging with and delighting customers. Able to thrive in ambiguity and act as a self-starter. Detail-oriented with a strong passion for problem-solving. Excited to work in a fast-paced environment, comfortable making decisions in ambiguity, and possessing a strong bias for action. Familiar with common metrics used in the internet industry and business growth metrics such as retention and churn. For IL-based applicants: The hourly pay rate for this position is $30 - $40. Instawork Values Bias for Action -- We are a growing team and an evolving product. We want a team of do’ers to drive the company forward, even if it means making decisions with incomplete information or being wrong. Act Like an Owner -- Treat this company as though it is your own. Execute on the fundamentals, and act creatively to drive growth. Your ability to drive impact in any part of our company is only limited by your courage and conviction, not your job title. Always Be Learning -- We are changing an entire industry. We strive to learn from each other and get better each day, week, and month, so that our team’s learnings can compound and we can all improve, together. Empathy, Trust, Candor -- Empathy for our business partners and professionals means we put ourselves in their shoes. Empathy for our colleagues means we are always upfront and honest with each other, which comes from trust. #LI - Hybrid About Instawork Founded in 2015,Instawork is the leading flexible work app for local, hourly professionals. Its digital marketplace connects thousands of businesses and more than five million workers, filling a critical role in local economies. Instawork has been featured on CBS News, the Wall Street Journal, The Washington Post, Associated Press, and more. In 2022, Instawork was ranked among the country’s top 10% of fastest-growing companies by Inc. 5000 and was included in the Forbes Next Billion Dollar Startup list. Instawork was also named the 2022 ACE Award recipient for “Best Innovation” and one of the “Best Business Apps” by Business Insider. Instawork helps businesses in the food & beverage, hospitality, and warehouse/logistics industries fill temporary and permanent job opportunities in more than 25 markets across the U.S. and Canada.
What the role involves
At Instawork, we’re driven by our vision to create economic opportunity for local businesses and skilled hourly professionals in communities around the world. With a growing number of hub cities across the world in the U.S., Canada, India, and beyond, we’re looking for top talent to help rapidly scale our high-tech and high-touch labor marketplace. Our accomplished and dedicated team is passionate about our mission and committed to crafting revolutionary products, all with the backing of our world-class investors, including Benchmark, Spark Capital, Craft Ventures, Greylock Capital, Y Combinator, and more! The mission of the Business Operations team is to create strategic clarity and alignment to accelerate Instawork’s growth. Work will cover the following three areas: Strategic planning & goal-setting: Define and track essential KPIs and metrics for the GTM team to gain a comprehensive understanding of our go-to-market performance. Stay informed about key trends and conduct analyses to uncover new insights that support strategic decision-making. Execution of data-driven initiatives: Leverage strong SQL expertise to address critical questions about our market and growth opportunities. Lead complex, SQL-driven projects that enhance our operational efficiency and scalability. Spearhead the development of new initiatives from the ground up, using analytical insights to guide projects that lack clear ownership. Ownership of reporting and analytics. Create and distribute regular reports and dashboards to key stakeholders, ensuring data accuracy and integrity. Leverage advanced analytics techniques to interpret data, identify trends, and provide actionable insights to drive business growth and improvement. As a Revenue Operations and Analytics Associate, your role will range from conducting research that identifies and evaluates key strategic trends in the industry to developing a single point of view on how we operate the business. This will require both driving data-informed decisions and leading in the execution upon them across both the sales and operations. The insights that you uncover and the recommendations that you will propose will range from strategic to tactical, ultimately influencing how Instawork executes every day and invests in growth across the organization. This role will report to the Senior Manager of Business Operations, and will partner closely with various stakeholders including but not limited to Sales and Account Management. What You'll Do: Define and track essential KPIs and metrics for the go-to-market (GTM) team Utilize strong analytical skills to address key business questions and uncover growth opportunities Support customer reporting needs for key stakeholders, ensuring data accuracy and integrity Use advanced analytics techniques to interpret data, identify trends, and provide actionable insights to drive business growth and improvement Partner closely with internal stakeholders groups to execute strategic initiatives Uncover insights and propose recommendations that range from strategic to tactical, ultimately influencing Instawork's execution and growth strategies What We're Looking For: 3+ years experience in business operations / strategy & operations, management consulting, investment banking, and/or technology Strong data and analytics skills , including fluency in Excel / Google Sheets, SQL, and BI / data visualization tools Strong cross-functional and executive communication skills , including a proven ability to influence without authority and build strong working relationships with business partners Entrepreneurial self-starter that thrives in a fast-moving environment and are capable of independently seeking information, marshaling resources, and delivering results without waiting for direction Strategic thinker who is able to zoom out to the big picture while also understanding the nitty-gritty of execution, set key business goals and milestones, and then work relentlessly to realiz
What the role involves
We are seeking a consultant to help with a new exciting Robotics initiative at Instawork. We are looking for someone who can start immediately and hit the ground running with our current projects. Who You Are: • Perfecting Robotics Data: You have an obsessive attention to detail when it comes to collecting and validating data from robotics sensors. You know how to use tools like ROS, .mcap, and the ZED SDK to ensure every data stream is perfectly synchronized, lossless, and ready for AI model training. • Camera Calibration Wizard: You are a master of camera calibration, with a deep understanding of intrinsic and extrinsic parameters. You know how to use calibration patterns (like checkerboards) to achieve sub-millimeter accuracy and troubleshoot common calibration issues on the fly. What Makes You Stand Out: • You're an Expert in ROS: You don't just use ROS; you know how to build and maintain robust data pipelines with it. Experience with the ZED SDK is a huge plus. • You See the Bigger Picture: You understand that your job isn't just about collecting data—it's about enabling a cutting-edge AI model. You know what makes a dataset good for machine learning and can proactively solve problems to prevent model bias. • Tools of the Trade: You're fluent in Python or C++ and are comfortable using data visualization tools like Foxglove or RViz to debug and validate data quality.
What the role involves
At Instawork, we’re driven by our vision to create economic opportunity for local businesses and skilled hourly professionals in communities around the world. With a growing number of hub cities across the world in the U.S., Canada, India, and beyond, we’re looking for top talent to help rapidly scale our high-tech and high-touch labor marketplace. Our accomplished and dedicated team is passionate about our mission and committed to crafting revolutionary products, all with the backing of our world-class investors, including Benchmark, Spark Capital, Craft Ventures, Greylock Capital, Y Combinator, and more! The Sales Compensation Manager is an integral part of our team and is responsible for continuously improving our existing Sales Incentive and Compensation strategy & process. This role will work to align Sales team incentives with company strategy, ensure efficiency and clarity in sales compensation processes, and support the Sales team through issue resolution. Why we are excited about this role: This role is pivotal in shaping the future of our sales team's success and directly influencing our company's growth trajectory. As a RevOps Compensation Manager, you will have the unique opportunity to design and implement innovative compensation strategies that motivate and reward our sales force, driving exceptional performance and results. Your work will be at the intersection of data analytics, strategic planning, and cross-functional collaboration, allowing you to make a tangible impact on our business outcomes. This role is perfect for someone who thrives in a dynamic, fast-paced environment and is passionate about leveraging data to drive strategic decisions. You will be a key player in fostering a transparency and fairness culture, helping attract and retain top sales talent. Additionally, your insights and expertise will be instrumental in aligning our compensation plans with our broader business objectives, ensuring that we remain competitive in the market. Join us in revolutionizing our approach to sales compensation and be a part of our exciting journey toward continued growth and success. What You'll Do Develop and execute comprehensive compensation plans that align with sales objectives and growth targets, collaborating with leadership to ensure strategies support overall business goals. Oversee the administration of sales compensation plans, ensuring timely and accurate payouts, and establish clear guidelines and policies for consistency and fairness. Utilize data-driven insights to refine compensation models, track and analyze metrics, and provide regular reports and insights to senior management on trends and outcomes. Communicate compensation plans and changes effectively to the sales team and stakeholders, serving as the primary point of contact for inquiries and providing guidance and support. Work closely with HR, Finance, Sales Operations, IT, and data teams to ensure alignment, integration, and leverage of compensation management and reporting technology. Keep abreast of industry best practices and trends, continuously seeking opportunities to enhance strategies through market research, benchmarking, and process improvements. Ensure all compensation practices comply with legal and regulatory requirements, mitigating risks through diligent oversight and management. Who You Are Minimum of 4-6 years in a GTM Operations role: Sales Compensation, Financial Analysis, Sales Strategy and Territory Design. Demonstrable skills in project management. Proven experience in Sales Compensation design, execution, and process improvement. Experience working with and implementing compensation tools like Xactly, Salesforce SPIFF, or other similar tools. Strong analytical skills and data-driven decision-making ability. Strong SQL & Excel skills. Strong understanding of Salesforce data structures and other GTM systems. Experience working alongside sales, finance, and legal teams Excellent communication and interpersonal sk
What the role involves
Instawork's goal is to be the essential hiring engine for all businesses that support an hourly workforce. We create flexible opportunities for workers to earn additional income, build new skills, and even test out new employers prior to accepting full-time positions. Our on-demand staffing app allows warehouse, distribution, and other supply chain employers to connect with local skilled pros looking to take on additional shifts. The Light Industrial staffing industry is an antiquated $70 billion dollar market opportunity that is primed for disruption. Our technology allows for better matching between workers and employers and a world-class dispatching solution to ensure hiring targets far exceed the status quo. Instawork delights thousands of businesses across the country and we are looking for supply chain sales pros to join the team. We’ve been fortunate to be funded by some of the greatest investors in Silicon Valley: Benchmark (Bill Gurley), Y Combinator, Spark Capital, Google Ventures, among many more. Leveraging our accelerated growth, we will continue to expand throughout the US and globally in order to revolutionize the labor market. The primary responsibility of the Senior Account Executive is to target Mid-Enterprise new businesses that use part-time staffing in large quantities. You'll have a defined prospect list but you’ll also build relationships with regional and larger national players in the light industrial space. Distribution facilities, Ecommerce, warehouses, and consumer packaged goods are just some of the industries that we service. This is a high-energy, client-facing sales role requiring proven sales ability with a passion for closing deals. The ideal candidate understands and anticipates how decisions are made, and you will persistently uncover the needs and decision-making criteria of your prospects. Your goal is to create more raving fanatics of Instawork and ensure that we become the staffing and hiring solution of choice for our clients. Responsibilities: Establish a collaborative business relationship between Instawork and mid-enterprise light industrial organizations. Executing the sales strategy for our B2B mobile marketplace app by reaching out to executives and key decision makers across these verticals. Utilize and a consultative sales process to demonstrate how Instawork is a faster, more convenient, and cost-effective solution compared to the status quo. Ensure a top-notch first experience with Instawork and obsess over expanding the account in the first months as a customer. Strategically work an assigned account list focusing on net new client acquisition closing new business over the phone and in-person by delivering tailored sales presentations. Provide accurate weekly forecasts and sales plans. Work collaboratively with the sales and operations teams to drive revenue growth with new customers. Provide actionable product feedback to our supporting teams and VP of Sales in order to help iterate our value offering. Utilize our technology tools and maintain great Salesforce hygiene. Requirements: 5+ years experience in mid-market or enterprise sales, including pursuits that include multiple buyers and stages A track record of success – consistently exceeding quota Competitive mentality with an innate desire to be at the top of the leaderboard Experience – You follow a sales process and methodology (Solutions selling, Challenger, or other) Proficient in Powerpoint, Excel, Google Docs and Salesforce Preferred but not required: You have successfully sold into supply chain or the light industrial space. Comp and Incentives:· Competitive salary, commissions, and equity Remote work is ok WeWork capability in Chicago, New York, and LA 100% Medical, Dental, Vision insurance and 80% for dependents 401k, life and disability coverage Laptop and home office reimbursement Open PTO and parental leave plan Ongoing spiffs, outings, and additional incentives because sales is fun The opportunity
What the role involves
Instawork is on a mission to create meaningful economic opportunities for skilled hourly professionals in communities around the globe. Our AI-powered labor marketplace helps local businesses scale, and enables global technology companies to push the frontiers of robotics and AI. Backed by world-class investors like Benchmark, Spark Capital, Craft Ventures, Greylock, Y Combinator, and others, we’re looking for exceptional talent to reimagine the way the world works. As Senior Manager/Associate Director of Finance at Instawork India, you will own and oversee the finance/accounting team for Instawork India, which is a wholly owned subsidiary of Instawork (U.S. company - www.instawork.com). Additionally, you will own the Accounts Receivable for the U.S. company, including managing AR collections analysts. You will report directly to the U.S. Controller, but also work closely with the Country Head of Instawork India. You would be responsible for end-to-end financial management domestically, including payroll, accounts payable, all corporate accounting, including the month-end close, regulatory/compliance and financial reporting, budget, and forecasts preparation for Instawork’s Indian Entity. You will partner with the Country Head and help design and implement various internal policies for finance, expenses, and budgeting. You will also ensure that the Indian Entity is compliant with all the prevailing laws and regulations of the country and proactively advise the management of any changes in regulations. Additionally, you would be working with the global finance team to help achieve other business goals as determined by the U.S. CFO and U.S. Controller from time to time. Accounting Lead and Own U.S. Accounts Receivable for the Company Initiate best-in-class global support of the month-end close, year-end close, and audit support Financial management, including corporate accounting, regulatory and financial reporting, budget, and forecasts preparation Own end-to-end accounting, payroll, and bookkeeping for the Indian entity, along with expense management and vendor payments Calculation and remittance of monthly statutory payments and Taxes eg, TDS PF, ESI, PT etc Preparation of financial statements and the company’s monthly MIS reports Coordination with Statutory auditors, external consultants, banks and other government agencies Preparation and filing of the company’s GST and Income tax returns Preparation & submission of quarterly and annual returns Help design and implement various internal policies for finance, expenses, and budgeting Assist with Global accounting and reporting in conjunction with the U.S. CFO and U.S Controller Supervise, mentor, and guide the India finance team (2 personnel) and the AR collections analysts (3 personnel) Compliance Own end to end compliance for the Indian entity including Financial Audit, RBI, STPI, MCA and other regulatory filings including: Periodic Tax and Statutory payments like EPF, ESI, state taxes etc. Periodic Regulatory Filings with RBI and MCA STPI and export related compliances Annual Audit and Tax Filings Facilitate Board Meetings Assistance with Global compliance and regulatory filings Who you are CA with 7-10 years of experience with strong knowledge of Indian Accounting Knowledge of US GAAP Experience working with a Big 4 firm is a plus Have handled Global Financial Operations, particularly Accounts Receivable a plus Ownership of financial operations workflows to support Corporate/ Global team NetSuite experience is desirable Proficient in Microsoft Excel or Google Sheets required. Conversant with MS Office Excellent written and communication skills Ability to work some U.S. pacific time zone hours Proven experience with process improvements, automation and the ability to incorporate AI to improve processes Excellent people management skills Our Values **Empathy, Trust & Candor **We put ourselves in the shoes of our colleagues and customers and don’t shy away from
What the role involves
Instawork is on a mission to create meaningful economic opportunities for skilled hourly professionals in communities around the globe. Our AI-powered labor marketplace helps local businesses scale, and enables global technology companies to push the frontiers of robotics and AI. Backed by world-class investors like Benchmark, Spark Capital, Craft Ventures, Greylock, Y Combinator, and others, we’re looking for exceptional talent to reimagine the way the world works. We are moving beyond the era of buttons and screens. We believe the future of our marketplace isn't a better UI; it’s the disappearance of the UI. We are transitioning from an app-based marketplace to an agent-first ecosystem where intelligent entities negotiate, schedule, and execute on behalf of our Pros and Partners. As leader of the Product Operations team in India, you are the master architect of this transition. You won't just manage a team; you will define the technical infrastructure that allows our marketplace to run autonomously. You are a "Builder-Leader" who can debate model latency with engineers in the morning and present agentic ROI to the Board in the afternoon. Your Mandate: The Three Pillars 1. Architectural Leadership (The "Agent-First" Blueprint) ● Define the roadmap for transitioning from manual "point-and-click" workflows to intent-driven delegation. ● Oversee the design of the "Agentic Layer"—the middleware that translates user intent into marketplace actions. ● Ensure our "Ops" are not just efficient, but programmatic and self-healing. 2. Technical Execution & Hyper-Automation ● Lead the "Strike Team" that prototypes high-stakes automations. You are expected to be hands-on with Python/TypeScript, navigating Cursor or Replit to build the first 20% of a solution that proves a concept. ● Implement Reasoning-as-a-Service: Distinguish where LLMs (GPT, Claude, Gemini) are required for nuance versus where deterministic logic provides the reliability a marketplace demands. 3. Marketplace Intelligence ● Build automated systems to solve for liquidity balancing and real-time negotiation. ● Develop the telemetry needed to "debug" an agentic world. If an agent fails to close a deal, you need the data infrastructure to know why (Was it the prompt? The data? The logic?). Who You Are ● The 10-Year Veteran: You have spent a decade at the intersection of Product, Engineering, and Operations. You’ve seen the shift from SaaS to Mobile, and you’re now leading the shift to AI. ● A Technical Polymath: You likely started in Engineering and moved into Product/Ops. You can read a PR, query a vector database, and build a LangChain/AutoGPT-style pipeline without hand-holding. ● Systems Thinker: You don't solve problems with more headcount; you solve them with better code and smarter agents. ● Bangalore Ecosystem Leader: You understand how to build and mentor high-performance technical teams in India's premier tech hub. Qualifications ● 10+ years of experience in Product Operations, Technical Program Management, or Engineering Leadership (at least 4 years in a leadership role). ● Deep Automation Stack: Expert-level proficiency in Python or TypeScript. Experience with AI-native development environments and building with LLM APIs is non-negotiable. ● Marketplace Experience: Proven track record in high-frequency marketplaces (e.g., Ride-sharing, Food Delivery, Freelance platforms) where real-time matching is critical. ● Agentic Portfolio: You must be able to demonstrate (via GitHub or a portfolio) actual agents or autonomous workflows you have built—not just "GPT wrappers." This role is not for you if ● You have worked primarily in operations with no technical/product background ● You are looking for a traditional Product Management role leading a team of PMs ● Bleeding edge of AI scares you rather than excites you ● You don't want to spend >80% of your time hands-on building things Our Values **Empathy, Trust & Candor **We put ourselves in the shoes of our collea
What the role involves
Instawork is on a mission to create meaningful economic opportunities for skilled hourly professionals in communities around the globe. Our AI-powered labor marketplace helps local businesses scale, and enables global technology companies to push the frontiers of robotics and AI. Backed by world-class investors like Benchmark, Spark Capital, Craft Ventures, Greylock, Y Combinator, and others, we’re looking for exceptional talent to reimagine the way the world works. About IRL (Instawork Robotics Labs) Researchers at UC Berkeley have identified a “100,000-year data gap” - the gulf between what trained AI language models and what physical robots actually have to learn from. Closing that gap is the defining infrastructure challenge of the physical AI era. IRL is Instawork’s answer to it. We deploy skilled workers into real commercial and residential environments - kitchens, warehouses, hotel floors, homes - to capture the high-fidelity task data that the world’s leading Robotics labs use to train their foundation models. Read more here. The Role We are looking for a highly versatile Senior Engineer with rock-solid fundamentals who can confidently tackle any problem across the tech stack. As a key engineering leader in our Bengaluru hub, you will own the technical execution for massive-scale physical AI training data, building out core systems like Instawork Lens (our global data collection platform) and Instawork Prism (our dedicated QA platform). You are a generalist at heart. You are just as comfortable designing a clean user experience in React as you are diving deep into AWS to tune heavy video transcoding pipelines. While we leverage agentic models heavily to accelerate our coding output, we rely on your deep engineering intuition, architectural expertise, and flawless fundamentals to ensure our systems are robust, scalable, and built the right way. What You’ll Do Full-Stack Versatility: Seamlessly transition between frontend, backend, and infrastructure. You will own features end-to-end, solving whatever technical challenge stands in the way of shipping. Platform Ownership: Lead the technical development of Instawork Lens and Instawork Radiant, ensuring high-throughput data enrichment, labeling, and continuous quality assurance loops. Infrastructure & Video Pipelines: Architect and scale our cloud environments. You will manage complex AWS infrastructure and ECS services for video transcoding, ensuring deep observability with precise telemetry across CPU, memory, network, and disk IOPS. Architect for Scale: Design and optimize data pipelines capable of securely processing petabytes of global video and telemetry data without bottlenecking. AI-Leveraged Engineering: Use agentic models as a force multiplier to ship faster, relying on your deep engineering fundamentals to guide the AI, spot bad patterns, and make the final architectural decisions. Cross-Functional Mentorship: Act as a technical pillar for the team. Guide mid- and senior-level engineers through code reviews, pair programming, and architectural discussions to raise the bar for engineering excellence. Who You Are Master of Fundamentals: You have 6+ years of software engineering experience. You deeply understand distributed systems, database internals, and network constraints, and you write clean, maintainable code (coding ~80% of the time). True Generalist: Extensive experience with full-stack development (Python, Django, React, or similar modern frameworks) and a willingness to learn whatever language or tool is needed for the job. Cloud & Infrastructure Chops: Hands-on experience designing scalable backend systems and managing cloud infrastructure (AWS, ECS/Docker, CloudWatch), particularly for data-heavy or high-throughput applications. Startup Mindset: You thrive in ambiguous, fast-paced, 0-1 environments. You act like an owner, practice high-velocity decision-making, and know how to ship product quickly without sacrificing quality. Mis
What the role involves
Instawork is on a mission to create meaningful economic opportunities for skilled hourly professionals in communities around the globe. Our AI-powered labor marketplace helps local businesses scale, and enables global technology companies to push the frontiers of robotics and AI. Backed by world-class investors like Benchmark, Spark Capital, Craft Ventures, Greylock, Y Combinator, and others, we’re looking for exceptional talent to reimagine the way the world works. About Instawork Robotics Labs (IRL) Instawork is on a mission to create meaningful economic opportunities for skilled hourly professionals in communities around the globe. Our AI-powered labor marketplace helps local businesses scale, and enables global technology companies to push the frontiers of robotics and AI. The Role We are looking for a highly versatile Senior/Staff Engineer with rock-solid fundamentals who can confidently tackle any problem across the tech stack. As a key engineering leader in our Bengaluru hub, you will own the technical execution for massive-scale physical AI training data, building out core systems like Instawork Lens (our global data collection platform) and Instawork Prism (our dedicated QA platform). What You’ll Do Full-Stack Versatility: Seamlessly transition between frontend, backend, and infrastructure. You will own features end-to-end, solving whatever technical challenge stands in the way of shipping. Platform Ownership: Lead the technical development of Instawork Lens and Instawork Radiant, ensuring high-throughput data enrichment, labeling, and continuous quality assurance loops. Infrastructure & Video Pipelines: Architect and scale our cloud environments. You will manage complex AWS infrastructure and ECS services for video transcoding, ensuring deep observability with precise telemetry across CPU, memory, network, and disk IOPS. Architect for Scale: Design and optimize data pipelines capable of securely processing petabytes of global video and telemetry data without bottlenecking. AI-Leveraged Engineering: Use agentic models as a force multiplier to ship faster, relying on your deep engineering fundamentals to guide the AI, spot bad patterns, and make the final architectural decisions. Cross-Functional Mentorship: Act as a technical pillar for the team. Guide mid- and senior-level engineers through code reviews, pair programming, and architectural discussions to raise the bar for engineering excellence. Who You Are Master of Fundamentals: You have 8+ years of software engineering experience. You deeply understand distributed systems, database internals, and network constraints, and you write clean, maintainable code (coding ~80% of the time). True Generalist: Extensive experience with full-stack development (Python, Django, React, or similar modern frameworks) and a willingness to learn whatever language or tool is needed for the job. Cloud & Infrastructure Chops: Hands-on experience designing scalable backend systems and managing cloud infrastructure (AWS, ECS/Docker, CloudWatch), particularly for data-heavy or high-throughput applications. Startup Mindset: You thrive in ambiguous, fast-paced, 0-1 environments. You act like an owner, practice high-velocity decision-making, and know how to ship product quickly without sacrificing quality. Mission-Driven: You are genuinely excited about the robotics revolution and want to build the human advantage that powers it. Our Values **Empathy, Trust & Candor **We put ourselves in the shoes of our colleagues and customers and don’t shy away from uncomfortable conversations, instead building trust through honest and direct feedback. **Bias for Action **We practice high-velocity decision-making, clear-eyed that we often operate with incomplete information. Growing quickly means it’s OK to be wrong, so long as we learn from our mistakes and course correct! **Always Be Learning **We’re a curious bunch, and with AI transforming our workplace we encourage everyone to learn from each o
What the role involves
At Instawork, we’re driven by our vision to create economic opportunity for local businesses and skilled hourly professionals in communities around the world. With a growing number of hub cities across the world in the U.S., Canada, India, and beyond, we’re looking for top talent to help rapidly scale our high-tech and high-touch labor marketplace. Our accomplished and dedicated team is passionate about our mission and committed to crafting revolutionary products, all with the backing of our world-class investors, including Benchmark, Spark Capital, Craft Ventures, Greylock Capital, Y Combinator, and more! We are seeking an innovative Staff / Principal ML Engineer to join our dynamic and growing team. Our goal is to create economic opportunity for businesses and local professionals globally. We believe AI and machine learning will be key factors across our products and company in accelerating our mission. Who You Are BA/BS in Math, Statistics, Physics, Computer Science, or other quantitative fields. Advanced degrees preferred but not required, e.g. PhD or Masters of Physics, CS, Stats, etc. At least 10 years experience doing quantitative analysis, modeling and pushing ML into production Advanced statistical techniques and concepts (regression, properties of distributions, statistical tests and proper usage, or similar) and experience with applications Deep understanding of machine learning techniques (clustering, decision tree learning, artificial neural networks, or similar) and their real-world advantages/drawbacks Strong communication and presentation skills Expert level fluency using languages like Python & SQL to manipulate data and draw insights from large data sets Working knowledge of common web/mobile architectures, data pipelines, CI/CD processes, etc. Strong understanding of DBT or other similar data transformation/organization methodologies Strong understanding of the dynamics around two-sided marketplaces and/or other complex business models, with an emphasis on product acumen Experience with BI tools (e.g. Mode, Tableau, Looker) What You'll Do Build/integrate new machine learning models into production using the necessary tools to monitor/administer them Collaborate with cross-functional teams to set and align on machine learning platform strategies to meet company objectives Deliver best-in-class technical approach and problem analysis documents Impact key company objectives by working closely with Product to refine our roadmap Build/maintain reports, dashboards, and metrics to monitor the performance of our products Mentor junior team members helping them to grow their skills and expertise Drive key architectural decisions and contribute to our ML platform architecture and strategy Act as a data evangelist to create a data-driven culture across the company and provide mentorship/feedback to analysts and other data-minded stakeholders For CA based applicants: The base salary range for this position is $210,000 - $270,000, dependent on experience This position is eligible for equity in the form of stock options This position is eligible for Instawork benefits, including: A variety of medical, dental, and vision plans with coverage beginning on the date of hire Flexible paid time off At least 8 paid company holidays annually Home office stipend Phone stipend Commuter stipend Supplemental pay on qualified leaves Employee health savings accounts (HSA) contribution Flexible spending plans 401K plan Perkspot - discount program through Lumity A variety of factors are considered when determining someone’s compensation including a candidate’s professional background, experience, and location. Final offer amounts may vary from the amounts listed above #LI-JH1 #LI-Remote #LI-Hybrid #LI-OnSite About Instawork Founded in 2015,Instawork is the leading flexible work app for local, hourly professionals. Its digital marketplace connects thousands of businesses and more than five million workers, filling a cr
What the role involves
At Instawork, we’re driven by our vision to create economic opportunity for local businesses and skilled hourly professionals in communities around the world. With a growing number of hub cities across the world in the U.S., Canada, India, and beyond, we’re looking for top talent to help rapidly scale our high-tech and high-touch labor marketplace. Our accomplished and dedicated team is passionate about our mission and committed to crafting revolutionary products, all with the backing of our world-class investors, including Benchmark, Spark Capital, Craft Ventures, Greylock Capital, Y Combinator, and more! We have an immediate opening for a Staff Software Engineer, with a proven track record of success to join our rapidly growing team. This person will be a critical member of the FAST Engineering team in San Francisco, and is responsible for working in a product team building new features and products across web and mobile. All of the engineers work across the full stack, so we take special care to make the experience as seamless and productive as possible. You will contribute to our process by developing best practices/conventions, tooling, and evaluating new libraries/technologies. What You'll Do: Develop 0-1 products and high velocity features on web and mobile Act as a tech lead for larger projects Who You Are: 10+ years of experience Must be hands-on and coding 80% of time with strong engineering fundamentals Experience working in agile, fast-paced environments Experience working with large amounts of data and designing scalable backend systems for high throughput Experience with modern frontend frameworks/libraries such as React, Angular, or Vue.js Track record of launching and iterating on apps or large software projects Recruiting experience (sourcing, interviewing, offering, etc) is ideal Full-stack engineering background Django, Python, React & React Native are preferred and nice-to-have to optimize ramp up time For CA based applicants: The base salary for this position is $180,000 - $230,000 This position is eligible for equity in the form of stock options This position is eligible for Instawork benefits, including: Variety of medical, dental, and vision plans with coverage beginning on the date of hire Flexible paid time off At least 8 paid company holidays annually Home office stipend Phone stipend Commuter stipend Supplemental pay on qualified leaves Employee health savings accounts (HSA) contribution Flexible spending plans 401K plan Perkspot - discount program through Lumity A variety of factors are considered when determining someone’s compensation including a candidate’s professional background, experience, and location. Final offer amounts may vary from the amounts listed above. Instawork Values Bias for Action -- We are a growing team and an evolving product. We want a team of do’ers to drive the company forward, even if it means making decisions with incomplete information or being wrong. Act Like an Owner -- Treat this company as though it is your own. Execute on the fundamentals, and act creatively to drive growth. Your ability to drive impact in any part of our company is only limited by your courage and conviction, not your job title. Always Be Learning -- We are changing an entire industry. We strive to learn from each other and get better each day, week, and month, so that our team’s learnings can compound and we can all improve, together. Empathy, Trust, Candor -- Empathy for our business partners and professionals means we put ourselves in their shoes. Empathy for our colleagues means we are always upfront and honest with each other, which comes from trust. #LI-Remote #LI-Hybrid #LI-OnSite About Instawork Founded in 2015,Instawork is the leading flexible work app for local, hourly professionals. Its digital marketplace connects thousands of businesses and more than five million workers, filling a critical role in local economies. Instawork has been featured on CBS News, the Wall St
What the role involves
Instawork is on a mission to create meaningful economic opportunities for skilled hourly professionals in communities around the globe. Our AI-powered labor marketplace helps local businesses scale, and enables global technology companies to push the frontiers of robotics and AI. Backed by world-class investors like Benchmark, Spark Capital, Craft Ventures, Greylock, Y Combinator, and others, we’re looking for exceptional talent to reimagine the way the world works. About IRL (Instawork Robotics Labs) Researchers at UC Berkeley have identified a “100,000-year data gap” - the gulf between what trained AI language models and what physical robots actually have to learn from. Closing that gap is the defining infrastructure challenge of the physical AI era. IRL is Instawork’s answer to it. We deploy skilled workers into real commercial and residential environments - kitchens, warehouses, hotel floors, homes - to capture the high-fidelity task data that the world’s leading Robotics labs use to train their foundation models. Read more here. The Role We are looking for a highly versatile Senior/Staff Engineer with rock-solid fundamentals who can confidently tackle any problem across the tech stack. As a key engineering leader in our Bengaluru hub, you will own the technical execution for massive-scale physical AI training data, building out core systems like Instawork Lens (our global data collection platform) and Instawork Prism (our dedicated QA platform). What You’ll Do Full-Stack Versatility: Seamlessly transition between frontend, backend, and infrastructure. You will own features end-to-end, solving whatever technical challenge stands in the way of shipping. Platform Ownership: Lead the technical development of Instawork Lens and Instawork Radiant, ensuring high-throughput data enrichment, labeling, and continuous quality assurance loops. Infrastructure & Video Pipelines: Architect and scale our cloud environments. You will manage complex AWS infrastructure and ECS services for video transcoding, ensuring deep observability with precise telemetry across CPU, memory, network, and disk IOPS. Architect for Scale: Design and optimize data pipelines capable of securely processing petabytes of global video and telemetry data without bottlenecking. AI-Leveraged Engineering: Use agentic models as a force multiplier to ship faster, relying on your deep engineering fundamentals to guide the AI, spot bad patterns, and make the final architectural decisions. Cross-Functional Mentorship: Act as a technical pillar for the team. Guide mid- and senior-level engineers through code reviews, pair programming, and architectural discussions to raise the bar for engineering excellence. Who You Are Master of Fundamentals: You have 8+ years of software engineering experience. You deeply understand distributed systems, database internals, and network constraints, and you write clean, maintainable code (coding ~80% of the time). True Generalist: Extensive experience with full-stack development (Python, Django, React, or similar modern frameworks) and a willingness to learn whatever language or tool is needed for the job. Cloud & Infrastructure Chops: Hands-on experience designing scalable backend systems and managing cloud infrastructure (AWS, ECS/Docker, CloudWatch), particularly for data-heavy or high-throughput applications. Startup Mindset: You thrive in ambiguous, fast-paced, 0-1 environments. You act like an owner, practice high-velocity decision-making, and know how to ship product quickly without sacrificing quality. Mission-Driven: You are genuinely excited about the robotics revolution and want to build the human advantage that powers it. Our Values **Empathy, Trust & Candor **We put ourselves in the shoes of our colleagues and customers and don’t shy away from uncomfortable conversations, instead building trust through honest and direct feedback. **Bias for Action **We practice high-velocity decision-making, clear-eyed that we often o
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Funding and finances
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Company facts compiled from public sources and last refreshed 9 September 2026. Details change; treat the company’s own site as the authority.