What the role involves
Help technical companies discover how AI can answer questions about their products, and help us build the playbook for doing it at scale. As a Senior BDR on our growing Commercial team, you'll drive pipeline generation while shaping the outbound strategies and processes that define how kapa.ai goes to market.
You'll own outreach to technical leaders at high-value accounts, booking discovery calls for Account Executives and contributing to how we think about messaging, segmentation, and cadences. This means picking up the phone, crafting personalized outreach, and bringing a point of view on what's working and what we should try next.
With 200+ companies now using kapa (including OpenAI, Reddit, N8N, and many others) and 10M+ technical questions answered, we've proven this works at scale. You'll help us figure out how to accelerate it.
Requirements
2–4 years of SDR/BDR experience with a track record of exceeding quota
Proven success with outbound prospecting and cold calling
Strong interest in AI and developer tools; ability to hold intelligent conversations about technical topics like RAG
Experience building or refining outbound processes, not just executing them
Based in NYC to co-locate with our east coast team and overlap with our European core team (including founders)
Nice to haves
Technical curiosity or experience talking to developer personas
Builder mentality - you want to create processes, not just follow them
Experience selling to technical buyers or in the developer tools space
Why this role
Shape the outbound motion at a company with strong product-market fit
Get to build out our US team from the ground up
Clear path to AE or Sales leadership within 12 months of performing
Work closely with founders and the broader GTM team
About kapa.ai
kapa.ai makes it easy for technical companies to build AI support and onboarding bots for their users. Teams at +150 leading startups and enterprises incl. OpenAI, Mixpanel, Mapbox, Docker, Next.js and Prisma use kapa to level up their developer experience and reduce support. We enable companies to use their existing technical knowledge sources incl. docs, tutorials, chat logs, and GitHub issues to generate AI bots that answers developer questions automatically. More than 750k developers have access to kapa.ai via website widgets, Slack/Discord bots, API integrations, or via Zendesk.
Full kapa.ai profile