Confido

About Confido Confido helps CPG brands understand and optimize their performance in brick and mortar retail. We work with emerging category winners like Olipop, Chomps, Dr. Squatch, and established category leaders like Baskin Robbins Ice Cream. Today, we sell 2 products: (1) an accounting automation product that helps brands automate more than 1 million transactions a year and (2) a forecasting product that helps brands forecast more than $1B in retail sales. Confido will grow more than 4x this year, while growing headcount by 2x. We’re obsessed with concentrating our best leads with world class sellers. What you’ll do Full sales cycle: You will handle the full sales cycle, including prospecting for and qualifying leads, and moving those leads through to close. Become an expert in CPG: You will be a thought partner for customers and show them how Confido can take their workflows to the next level Be present with our customers: Work out of our New York office in Chelsea, you’ll also be comfortable traveling regularly across the US to conferences, industry events, and customer sites to ensure we are top of mind for decision makers in our customers. What we're looking for Our ideal hire will have: Demonstrated sales excellence: 2+ years in B2B sales with a track record of high achievement and quota attainment. Enterprise Selling Experience: Experience closing $50k+ deals with multiple stakeholders Technical sales experience: Experience selling technically complex products in vertical SAAS, developer tools, or Fintech What you can expect $200k to $250k OTE + .025% to .075% Equity $100k - $125k base + 15% bonus on all closed deals + 10% accelerator once you hit quota 2 quarter ramp with a 75% draw in the first quarter and 30% draw in the second quarter Fully paid healthcare Based full time in our NYC office with regular travel

Confido is the AI infrastructure powering CPG brands from deduction to production plan. We unify cash application, deductions, disputes, trade promotion management, forecasting, demand planning, and analytics in one integrated platform. The result: measurable time savings, smarter top- and bottom-line decisions, and the speed to scale. Confido is trusted by 200+ brands managing $20B+ in revenue, including OLIPOP, Simple Mills, Dr. Squatch, Tropicana, and more. We’ve achieved best-in-class growth and recently raised a $15M Series A led by Footwork Ventures and Y Combinator to accelerate our momentum. NOTE: we have a Founding GTM Recruiter joining in mid June, and will begin reviewing applications at that time. About the Role We’re looking for a Business Recruiter to help scale our GTM organization during a period of rapid growth. This is a full-cycle recruiting role supporting multiple business searches simultaneously across Sales, Marketing, Customer Success, Operations, and G&A functions. As an early recruiting team member, you’ll work closely with hiring managers and leadership to help build the foundation for how business hiring operates here. We’re looking for someone who is highly execution-oriented, strong at sourcing, and excited to operate in a fast-moving B2B SaaS environment. What you’ll do Own full-cycle recruiting across business functions including Sales, Marketing, Customer Success, Operations, and other G&A roles Partner closely with hiring managers and leadership to understand hiring needs, calibrate profiles, and drive hiring decisions Build and manage strong outbound pipelines of business talent through sourcing, referrals, networking, and creative outreach strategies Manage multiple searches simultaneously while maintaining a high bar for candidate experience and process quality Help improve recruiting operations, workflows, tooling, reporting, and overall process efficiency as the company scales Maintain strong ATS hygiene and operational rigor across all recruiting activity What we’re looking for 3–5 years of full-cycle business recruiting experience in fast-paced startup or high-growth environments Experience recruiting for GTM and business roles within B2B SaaS companies Strong sourcing and outbound recruiting skills with a track record of engaging high-quality business talent Ability to assess a wide range of profiles across sales, marketing, operations, and customer-facing functions Highly organized with strong process management and attention to detail Strong communication skills with the ability to create excellent candidate experiences Data-oriented mindset with an understanding of recruiting metrics and pipeline management What this role is (and isn’t) This is a hands-on recruiting role with significant ownership and visibility You’ll spend a meaningful amount of time sourcing and conducting intro calls You’ll help shape recruiting processes while also executing day-to-day hiring exceptionally well This is a builder role for someone excited to grow alongside a rapidly scaling company Stack : Ashby, Juicebox, LinkedIn Recruiter, WAAS 🌴 Perks + Benefits Equity Paid Relocation Unlimited PTO 401(K) through Vestwell Provided MacBook Fully Paid Health, Dental, and Vision plans Catered Lunches on Fridays Nightly Team Dinners for those staying past 6:30pm Unlimited coffee and snacks featuring our brands Confido provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

About the role Confido is building an AI-native operating system for brands that sell into brick-and-mortar retail. We’re building intuitive and powerful software paired with AI agents that help brands automate the 1000s of hours of tedious manual work that goes into scaling a brand in retail. Brands like Baskin Robbins and Olipop use our first products in accounting and planning to account for and plan for $Bs of retail revenue. We have millions of ARR, best-in-class growth, and best in class efficiency. We’ve recently raised a $15M Series A to build on the existing momentum.  You will be the right hand to the CEO working on our most important initiatives.  What You'll Do: Drive and execute on the most important business challenges — You’ll be handed ambiguous problems that will require qualitative (talking to users, research competitive landscape, etc) and quantitative (creating models, pulling data, etc) analysis to propose and execute on solutions (our standard for execution is business outcomes not just powerpoint slides).  Ensure we’re marching in the right direction  — You’ll ensure teams stay focused on the right priorities by supporting quarterly planning, company-wide communications, and improving KPI tracking. You'll streamline execution, remove bottlenecks, and ensure everyone has the visibility needed to make informed decisions as we scale. Attract top-tier talent to join our driven team About You: You've started your own company before or worked in a high performance environment (banking, consulting, investing, high growth startups) for at least 3 years  You’re both competitive and kind  Willingness to work at our NYC Headquarters 5 days a week

Confido is the AI infrastructure powering CPG brands from deduction to production plan. We unify cash application, deductions, disputes, trade promotion management, forecasting, demand planning, and analytics in one integrated platform. The result: measurable time savings, smarter top- and bottom-line decisions, and the speed to scale. Confido is trusted by 200+ brands managing $20B+ in revenue, including OLIPOP, Simple Mills, Dr. Squatch, Tropicana, and more. We’ve achieved best-in-class growth and recently raised a $15M Series A led by Footwork Ventures and Y Combinator to accelerate our momentum. The Role We're hiring our first Customer Success Director — a player-coach who will own the post-implementation experience for our growing roster of CPG brands while laying the foundation for a world-class CS function. This role sits at the intersection of revenue ownership and customer partnership. You'll be responsible for net revenue retention across your book of business, acting as the connective tissue between customers, product, and go-to-market. You will report directly to the Head of Business Operations. What You'll Do Retention & Expansion Own net revenue retention across a book of business, including renewals, upsells, and expansion opportunities Build and manage a rhythm of QBRs, health checks, and executive touchpoints that drive measurable customer outcomes Identify at-risk accounts early and execute proactive save strategies before churn becomes a risk Own customer expansion plays, surfacing upsell signals and co-owning the commercial conversation Customer Partnership Serve as a strategic advisor to a portfolio of CPG brands, helping them get maximum value from the Confido platform Own Customer Support to a portfolio of CPG brands, helping troubleshoot issues and relaying feedback to the product team Deeply understand each customer's business goals, KPIs, and operational workflows to align our product to their success Build trusted relationships with champions and economic buyers across accounts Team & Function Building Hire, onboard, and coach a small CS team – setting the tone for how we operate and what great looks like Define and iterate on CS playbooks, onboarding processes, and health scoring frameworks Build the operational infrastructure (tooling, metrics, reporting) needed to scale the function Cross-Functional Influence Synthesize customer feedback into actionable product and roadmap insights for our engineering team Collaborate with marketing on case studies, testimonials, and customer-facing content Act as the internal voice of the customer across product, sales, and leadership conversations What We're Looking For 5+ years in Customer Success, Account Management, or a customer-facing role at a B2B SaaS company, with demonstrated ownership of net revenue retention Experience managing or mentoring CS team members — comfortable being both a doer and a leader A commercial mindset: you understand how to grow accounts, navigate renewal conversations, and partner with sales Data-driven approach to managing a book of business: health scores, usage data, and NRR are second nature to you Comfortable with ambiguity and excited to build processes and playbooks from the ground up Excited to be in our NYC headquarters 5 days a week 🌴 Perks + Benefits Equity Paid Relocation Unlimited PTO 401(K) through Vestwell Provided MacBook Fully Paid Health, Dental, and Vision plans Catered Lunches on Fridays Nightly Team Dinners for those staying past 6:30pm Unlimited coffee and snacks featuring our brands Confido provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected

About Confido Confido is building an AI-native operating system for brands that sell into brick-and-mortar retail. We’re building intuitive and powerful software paired with AI agents that help brands like Baskin Robbins and Olipop automate the 1000s of hours of tedious manual work that goes into scaling a brand in retail. We have best-in-class growth, efficiency, and we’ve recently raised a $15M Series A to build on the existing momentum. The Role Location: New York, NY (relocation assistance available) Compensation: Base salary between $150,000 and $200,000 + Benefits + Equity (.15% - .25%) We're seeking a seasoned demand planning professional from the CPG world to join us as a functional expert. In this unique role, you'll help bridge the gap between product, customer support, and go-to-market teams. You'll have outsized influence on how technology shapes the future of demand planning across the CPG landscape. You will report to the Head of Business Operations. What You’ll Do Partner with product and engineering team to inform roadmap priorities, validate designs, and ensure we're solving real CPG demand planning challenges Synthesize customer feedback and market intelligence into actionable product insights Serve as a trusted advisor to customers, helping them to optimize workflows, solve challenges, and maximize platform value Collaborate with sales & marketing teams on key go-to-market activities including discovery calls, content generation and educational materials, running webinars, etc. What We're Looking For 5+ years of hands-on demand planning experience at CPG brands, including direct responsibility for forecast generation, demand-supply collaboration, and S&OP processes Deep functional expertise in demand planning methodologies, forecasting techniques, and planning systems Understanding of how demand planning connects to broader supply chain, finance, and commercial objectives Comfortable working with data and analytics tools Excited by ambiguity, fast paced environments, and cross-functional collaboration Willingness to work at our NYC Headquarters 5 days a week

Confido is the AI infrastructure powering CPG brands from deduction to production plan. We unify cash application, deductions, disputes, trade promotion management, forecasting, demand planning, and analytics in one integrated platform. The result: measurable time savings, smarter top- and bottom-line decisions, and the speed to scale. Confido is trusted by 200+ brands managing $20B+ in revenue, including OLIPOP, Simple Mills, Dr. Squatch, Tropicana, and more. We’ve achieved best-in-class growth and recently raised a $15M Series A led by Footwork Ventures and Y Combinator to accelerate our momentum. What You'll Do You’ll work across Implementation, Customer Success, and Product Leverage deep technical & CPG industry knowledge to provide strategic guidance and support to existing customers, ensuring successful adoption and optimization of our software solutions Partner with product development team to identify, prioritize, and define new software features based on CPG industry needs, market gaps, and client feedback Serve as a primary CPG subject matter expert, translating complex business processes (cash application, deductions management, trade accruals, period close) into clear product requirements and user stories Build and maintain relationships with key stakeholders at leading CPG companies, acting as trusted advisor on business process optimization and technology solutions Drive client success initiatives including implementation support, training, and ongoing consultation to maximize software ROI and strengthen customer retention About You 5+ years in Consumer Packaged Goods with demonstrated expertise in at least one of the following areas: General Accounting, A/R Accounting, Trade Management, Trade Optimization Passion for being at the technology leading edge, driving automation and optimization of core CPG functions through innovative software solutions Exposure to Trade Accounting Strong understanding of complex deductions management workflows Strong understanding of financial statements and accounting principles Excited to work at our NYC Headquarters 5 days a week 🌴 Perks + Benefits Equity Paid Relocation Unlimited PTO 401(K) through Vestwell Provided MacBook Fully Paid Health, Dental, and Vision plans Catered Lunches on Fridays Nightly Team Dinners for those staying past 6:30pm Unlimited coffee and snacks featuring our brands Confido provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Confido is the AI infrastructure powering CPG brands from deduction to production plan. We unify cash application, deductions, disputes, trade promotion management, forecasting, demand planning, and analytics in one integrated platform. The result: measurable time savings, smarter top- and bottom-line decisions, and the speed to scale. Confido is trusted by 200+ brands managing $20B+ in revenue, including OLIPOP, Simple Mills, Dr. Squatch, Tropicana, and more. We’ve achieved best-in-class growth and recently raised a $15M Series A led by Footwork Ventures and Y Combinator to accelerate our momentum. The Role We're looking for a Director of Implementation to own the end-to-end onboarding experience for new Confido customers. This is a high-impact individual contributor role — you'll be the person who takes a signed contract and turns it into a live, thriving deployment. You'll work closely with customers, our product team, and our CS and sales teams to design scalable implementation processes from the ground up. The ideal candidate has managed complex enterprise rollouts — whether in consulting, B2B SaaS, at a CPG brand, or a similar environment — and thrives on the structured problem-solving that great implementations demand. You will report directly to the Head of Implementation. What You'll Do Onboarding & Deployment Own the full implementation lifecycle — from kickoff through go-live — for new enterprise customers Design and manage detailed project plans, timelines, and workstreams across multiple concurrent deployments Configure and customize the Confido platform to match each customer's workflows, data structures, and operational requirements Drive customer-side stakeholder alignment, ensuring the right people are engaged at the right moments Customer Enablement Develop training programs, documentation, and onboarding materials that get users up to speed fast Run live onboarding sessions and workshops tailored to different user personas — from day-to-day operators to executives Measure and optimize time-to-value across your book of implementations, identifying what drives faster, stickier adoption Process & Infrastructure Build the implementation playbook from the ground up — templates, checklists, escalation paths, and success criteria Establish implementation KPIs and reporting to give the business visibility into onboarding health and velocity Identify patterns across deployments and feed them back into product to improve configurability and reduce implementation complexity over time Cross-Functional Collaboration Partner with Sales on pre-sales scoping calls to set realistic timelines and surface implementation requirements early Hand off customers to CS with full context — ensuring a smooth transition and strong starting point for long-term success Serve as a key feedback loop into Product, translating implementation friction into actionable roadmap input What We're Looking For 5+ years of experience managing enterprise software implementations, system deployments, or complex client onboarding — backgrounds in B2B SaaS, management consulting, CPG, systems integration, or similar are all welcome Proven ability to manage multiple simultaneous projects with competing priorities, stakeholders, and timelines Strong project management skills — you're comfortable owning a plan, running a status call, and escalating when something's off track Technical curiosity and comfort: you don't need to be an engineer, but you should be able to dig into data, configure software, and troubleshoot without hand-holding Experience working with CPG, retail, or supply chain customers is a plus — but not a requirement Builder mindset: you're energized by defining process where none exists and creating order out of ambiguity Excited to be in our NYC headquarters 5 days a week 🌴 Perks + Benefits Equity Paid Relocation Unlimited PTO 401(K) through Vestwell Provided MacBook Fully Paid

About Confido Confido helps CPG brands understand and optimize their performance in brick and mortar retail. We work with emerging category winners like Olipop, Chomps, Dr. Squatch, and established category leaders like Baskin Robbins Ice Cream. Today, we sell 2 products: (1) an accounting automation product that helps brands automate more than 1 million transactions a year and (2) a forecasting product that helps brands forecast more than $1B in retail sales. Confido will grow more than 4x this year, while growing headcount by 2x. Our SDR team will be the engine behind this growth - generating leads with empathy, intelligence and grit while gaining the skills necessary to be a key source of talent for Account Executive and other roles throughout the business. The Role Compensation: Base salary between $160,000 and $180,000 + uncapped commission → $225K - $250K OTE Equity (.1% - .3%) Benefits (including fully paid healthcare) Location: New York, NY (relocation assistance available), with regular travel to conferences and events What You’ll Do Team Leadership, Coaching and Mentorship: Hire, onboard and manage a team of Sales Development Reps. Maintain strict standards of execution and accountability while preparing your team for their future Pipeline Generation: Hit and exceed teamwide pipeline targets by building and managing scalable outreach programs Hands-on contribution: Roll up sleeves and carry an individual pipeline goal to serve as an example for your team What We’re Looking For Relevant experience: 4+ years in B2B sales or sales development with at least 2 years of management Outbound excellence: Proven ability to hit pipeline targets in a startup environment Passion for coaching and development: You derive energy from coaching and have a track record of successful performance management. Your direct reports win and get promoted Demonstrated closing success: At least one year of successful closing experience A builder: You have successfully built outbound programs from scratch

About Confido Confido helps CPG brands understand and optimize their performance in brick and mortar retail. We work with emerging category winners like Olipop, Chomps, Dr. Squatch, and established category leaders like Baskin Robbins Ice Cream. Today, we sell 2 products: (1) an accounting automation product that helps brands automate more than 1 million transactions a year and (2) a forecasting product that helps brands forecast more than $1B in retail sales. Confido will grow more than 4x this year, while growing headcount by 2x. We’re obsessed with concentrating our best leads with world class sellers. What you’ll do Full sales cycle: You will handle the full sales cycle, including prospecting for and qualifying leads, and moving those leads through to close. Become an expert in CPG: You will be a thought partner for customers and show them how Confido can take their workflows to the next level Be present with our customers: Work out of our New York office in Chelsea, you’ll also be comfortable traveling regularly across the US to conferences, industry events, and customer sites to ensure we are top of mind for decision makers in our customers. What we're looking for Our ideal hire will have: Demonstrated sales excellence: 4+ years in B2B sales with a track record of high achievement and quota attainment. SaaS and/ or CPG experience preferred. Enterprise Selling Experience: Experience closing $100k+ deals with multiple stakeholders Technical sales experience: Experience selling technically complex products in vertical SAAS or developer tools Finance or Accounting knowledge: CFOs are our most common contract signers and the questions we get are often finance or accounting related Hiring experience: The ideal candidate has hired at least 2 sales reps that have hit quota What you can expect $270k to $320k OTE + .1% to .25% Equity $150k - $170k base + 15% bonus on all closed deals + 10% accelerator once you hit quota 2 quarter ramp with a 75% draw in the first quarter and 30% draw in the second quarter Fully paid healthcare Based full time in our NYC office with regular travel

Confido is the AI infrastructure powering CPG brands from deduction to production plan. We unify cash application, deductions, disputes, trade promotion management, forecasting, demand planning, and analytics in one integrated platform. The result: measurable time savings, smarter top- and bottom-line decisions, and the speed to scale. Confido is trusted by 200+ brands managing $20B+ in revenue, including OLIPOP, Simple Mills, Dr. Squatch, Tropicana, and more. We’ve achieved best-in-class growth and recently raised a $15M Series A led by Footwork Ventures and Y Combinator to accelerate our momentum. The Role Location: New York, NY (Relocation supported) We are looking for a Forward Deployed Engineer to work directly with enterprise customers to turn real-world financial workflows into production software. This role sits at the intersection of engineering, product, and customer implementation. You’ll help customers go from kickoff → live while shaping the core platform. What You'll Do Work directly with enterprise customers during onboarding and implementation Translate operational workflows into scalable Confido product features Build integrations with customer systems and data sources Extend the platform to support complex financial workflows Identify product gaps and collaborate with product/engineering to close them Typical projects include: AI-powered document ingestion for financial data Retailer and freight portal integrations (ex: Kroger) Financial analytics and forecasting pipelines Internal tools and customer-facing product features What We're Looking For Required 2+ years of software engineering experience Strong backend or ML/AI background Comfort working directly with customers and ambiguous problems Nice to Have Experience with data pipelines, AI systems, or integrations Strong communication and product intuition Interest in early-stage startups and high ownership roles CS degree or equivalent experience Stack Backend: Rails, Python Frontend: Typescript, React, Vue Data: Postgres, Snowflake Infra: AWS, Datadog, Appsignal, Mezmo Product Analytics: PostHog AI: Claude SDK + foundation models Confido provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Confido is building an AI-native operating system for brands that sell into brick-and-mortar retail. We’re building intuitive and powerful software paired with AI agents that help brands like Baskin Robbins and Olipop automate the 1000s of hours of tedious manual work that goes into scaling a brand in retail. Today, we sell 2 products: (1) an accounting automation product that helps brands automate more than 1 million transactions a year and (2) a forecasting product that helps brands forecast more than $1B in retail sales. We have best-in-class growth (5x YoY), efficiency, and we’ve recently raised a $15M Series A to build on the existing momentum. What you’ll do: Plan and execute innovative marketing initiatives across multiple channels including social media, events, email campaigns, and digital content Develop high-quality content that educates and resonates with our audience, from newsletters and video tutorials of Confido’s platform to in-depth product announcements Maintain and continuously optimize Confido’s website to support new feature releases, enhance user experience, and drive qualified inbound leads Make data-driven decisions about priority areas of investment and strategies for growth Partner with cross-functional teams to ensure consistent messaging and alignment About you: 3+ years of experience in early stage marketing / growth, investment banking, consulting, or investing Ability to develop creative and compelling content that resonates with our various buyer personas Excited to learn about our customers and understand their problems Analytical, data-driven, and can adapt to market feedback Willingness to work at our NYC Headquarters 5 days a week Why you might not be a good fit: You're looking for a vacation from your current role (we promise that you won't be working on work that doesn't matter, but the reality is we're growing fast and lean, and there's a lot to do!) You want to focus exclusively on strategy rather than execution

About Confido Confido is building an AI-native operating system for brands that sell into brick-and-mortar retail. We’re building intuitive and powerful software paired with AI agents that help brands like Baskin Robbins and Olipop automate the 1000s of hours of tedious manual work that goes into scaling a brand in retail. We have best-in-class growth, efficiency, and we’ve recently raised a $15M Series A to build on the existing momentum. The Role Location: New York, NY (relocation assistance available) Compensation: Base salary between $170,000 and $210,000 + Up to 40% Bonus + Benefits + Equity (.1% - .2%) We’re looking for a GTM Engineer to help us optimize, integrate, and scale our GTM operations and technology systems across marketing, sales, and customer success. This role is all about the heart of the funnel: pipeline & opportunity management, deal acceleration, and post-sale handoffs. You’ll work closely with our entire GTM team to turn high-level goals into scalable systems, and you will report to the CEO. What You’ll Do Build thoughtful automations that power our GTM motion including event preparation, prospecting strategy, and deal management  Create personalized, dynamic landing pages for high-value accounts that provide prospects with a clear idea of what our product can do Collaborate with the sales team to surface triggers and meaningful intent signals What We're Looking For 3+ years of experience in GTM systems, revenue operations, or sales architecture at a fast-moving company  Experience building or owning systems that support sales pipelines   Enjoy working closely with non-technical teams and can turn messy problems into clean system design Strong grasp of tools in the modern GTM stack (Clay, n8n, Zapier, Hubspot) Excitement about leveraging AI and automation to make sales and customer workflows smarter and more efficient Excellent communication skills with the ability to talk directly with customers and manage feature development Strong desire to work at an early-stage startup and touch all parts of the product Willingness to work at our NYC Headquarters 5 days a week

About Confido Confido is building an AI-native operating system for brands that sell into brick-and-mortar retail. We’re building intuitive and powerful software paired with AI agents that help brands like Baskin Robbins and Olipop automate the 1000s of hours of tedious manual work that goes into scaling a brand in retail. We have best-in-class growth, efficiency, and we’ve recently raised a $15M Series A to build on the existing momentum. The Role Compensation: Base salary between $140,000 and $170,000 Commission on partner-sourced deals that close Equity (.1% - .2%) Benefits (including fully paid healthcare) Location: New York, NY (relocation assistance available), with occasional travel to conferences and partner sites What you'll do: Own channel strategy: You will identify, evaluate, and prioritize the highest-impact partnership channels for Confido – including brokers, accounting firms, ERPs, and other strategic partners in the CPG ecosystem Build partnerships from scratch: You will manage the full partnership lifecycle from prospecting and outreach through negotiation and deal closure, working cross-functionally with sales and business operations teams to convert partner opportunities into customers Become a CPG ecosystem expert: You will develop deep knowledge of how brands, brokers, distributors, retailers, and service providers work together, positioning Confido as the essential infrastructure layer across these relationships Drive revenue through partners: You will be accountable for sourcing high-quality opportunities through partner channels and maintaining ongoing relationships with partners to ensure a consistent pipeline of revenue growth What we're looking for: 3+ years in B2B partnerships, business development, investment banking, consulting, or investing with a track record of building relationships and driving commercial outcomes Strategic thinking: Ability to evaluate opportunities, size markets, and build compelling business cases for partnership investments Comfort with ambiguity: Self-starter mentality with experience building in fast-moving startup environments – you'll be our second partnerships hire and will help define how we scale our channel strategy

Confido is building an AI-native operating system for brands that sell into brick-and-mortar retail. We’re building intuitive and powerful software paired with AI agents that help brands achieve their maximum performance on shelf. Brands like Baskin Robbins and Olipop use our first products in accounting and planning to account for and plan for $Bs of retail revenue. We have millions of ARR, best-in-class growth, and best in class efficiency. We’ve recently raised a $15M Series A to build on the momentum. The Role: We are looking for an experienced product leader to tackle some of our hardest challenges. You’ll work with engineers, designers, and CPG experts across the company, as well as GTM teams, to scale the business, and build features that benefit brands selling billions of dollars worth of products. Until now, product has been diffused across the team. We were able to move very quickly while maintaining high context across both customers and our internal team. That said, product scope has increased quickly. We now sell an accounting automation platform, trade promotion management tool, sales forecasting tool and analytics platform; each one of these surface areas go deep and have single companies built around them. There has become a clear need for a dedicated product leader in the company, so we are looking for our first product leader to join the team. Compensation for the role will range between $220,000 and $260,000 + Up to 40% Bonus + Benefits + Meaningful Equity (.35% - .5%).  Responsibilities: Distill complex user and technical requirements into simple interfaces and user experiences With engineers and designers, come up with platform-level capabilities that provide a scaled benefit and solve for multiple use cases at once Ensure we meet high customer standards by designing robust feature rollout and quality processes Pick up slack wherever needed to ensure the team and product’s success, whether that means taking CS calls or trying to reproduce a reported user issue Engage the broader team in the product process Talk to customers multiple times a day. Ideally B2B experience scaling from 0 → 1. Qualifications: 5+ years of product experience at high growth tech company or founding experience Excellent verbal and written communication Highly detail-oriented Basic SQL knowledge or a willingness to learn

About Confido Confido helps CPG brands understand and optimize their performance in brick and mortar retail. We work with emerging category winners like Olipop, Chomps, Dr. Squatch, and established category leaders like Baskin Robbins Ice Cream. Today, we sell 2 products: (1) an accounting automation product that helps brands automate more than 1 million transactions a year and (2) a forecasting product that helps brands forecast more than $1B in retail sales. Confido will grow more than 4x this year, while growing headcount by 2x. We’re obsessed with concentrating our best leads with world class sellers. What you’ll do Full sales cycle: You will handle the full sales cycle, including prospecting for and qualifying leads, and moving those leads through to close. Become an expert in CPG: You will be a thought partner for customers and show them how Confido can take their workflows to the next level Be present with our customers: Work out of our New York office in Chelsea, you’ll also be comfortable traveling regularly across the US to conferences, industry events, and customer sites to ensure we are top of mind for decision makers in our customers. What we're looking for Our ideal hire will have: Demonstrated sales excellence: 4+ years in B2B sales with a track record of high achievement and quota attainment. Enterprise Selling Experience: Experience closing $50k+ deals with multiple stakeholders Technical sales experience: Experience selling technically complex products in vertical SAAS, developer tools, or Fintech What you can expect $250k to $280k OTE + .1% to .25% Equity $125k - $140k base + 15% bonus on all closed deals + 10% accelerator once you hit quota 2 quarter ramp with a 75% draw in the first quarter and 30% draw in the second quarter Fully paid healthcare Based full time in our NYC office with regular travel

Confido is the AI infrastructure powering CPG brands from deduction to production plan. We unify cash application, deductions, disputes, trade promotion management, forecasting, demand planning, and analytics in one integrated platform. The result: measurable time savings, smarter top- and bottom-line decisions, and the speed to scale. Confido is trusted by 200+ brands managing $20B+ in revenue, including OLIPOP, Simple Mills, Dr. Squatch, Tropicana, and more. We’ve achieved best-in-class growth and recently raised a $15M Series A led by Footwork Ventures and Y Combinator to accelerate our momentum. The Role As a Full-Stack Engineer (Early Career) at Confido, you will help build new product features and systems from the ground up. You’ll work closely with experienced engineers to develop AI-powered workflows, scale data systems, and create intuitive product experiences for our customers. This is an ideal role for someone early in their career who is excited to learn quickly, take ownership, and make a real impact on a growing product. Location: New York, NY (Relocation supported) You may be working on Build and ship product features across the stack with guidance from the team Contribute to backend systems and data pipelines for financial data processing Support the development of AI-powered workflows (computer vision + NLP) Help design user interfaces that simplify complex financial workflows Collaborate with engineering, product, and occasionally customers to iterate on features Learn quickly and take on increasing ownership over time Example Problems Helping build systems to extract data from financial documents Supporting efforts to scale data ingestion from multiple sources Contributing to analytics and forecasting tools for CPG brands Improving user experiences that turn complex data into actionable insights What We’re Looking For Required Internship, academic project, or equivalent hands-on experience in software engineering Strong programming fundamentals (any language) Interest in backend, full-stack, or AI-driven systems Eagerness to learn, take feedback, and grow quickly Nice to Have Exposure to backend development, APIs, or data processing Familiarity with AI/ML concepts or tools Strong communication skills and willingness to collaborate Interest in startups and fast-paced, high-ownership environments CS degree (or in progress) or equivalent experience Confido provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

About Confido: Confido helps CPG brands understand and optimize their performance in brick and mortar retail. We work with emerging category winners like Olipop, Chomps, Dr. Squatch, and established category leaders like Baskin Robbins Ice Cream. Today, we sell 2 products: (1) an accounting automation product that helps brands automate more than 1 million transactions a year and (2) a forecasting product that helps brands forecast more than $1B in retail sales. The Role: Confido is building an AI-native operating system for brands that sell into brick-and-mortar retail. We’re building intuitive and powerful software paired with AI agents that help brands automate the 1000s of hours of tedious manual work that goes into scaling a brand in retail. Brands like Tropicana and Olipop use our first products in accounting and planning to account for and plan for $Bs of retail revenue. We have millions of ARR, best-in-class growth, and best in class efficiency. We’ve recently raised an unannounced funding round to build on the existing momentum. You will be on our Business Operations team and report to the Director, Business Operations. What You'll Do: Partner with leading CPG brands to provide strategic guidance, ensuring successful adoption and optimization of our software solutions Partner with engineering team to identify, prioritize, and define new software features based on CPG industry needs, market gaps, and client feedback Support translating complex business processes (S&OP, forecasting, AOP, trade finance) into clear product requirements and user stories for future product roadmap ideation Build and maintain relationships with key stakeholders at leading CPG companies, acting as trusted advisor on business process optimization and technology solutions Drive client success initiatives including implementation support, training, and ongoing consultation to maximize software ROI and strengthen customer retention About You: 2+ years in CPG Finance or Investment Banking/Management Consulting, etc. Passion for being at the technology leading edge, driving automation and optimization of core CPG functions through innovative software solutions Strong understanding of financial statements and accounting principles Strong background in demand forecasting and AOP (Annual Operating Plan) development and execution Proficiency with syndicated data sources (Circana, Nielsen, SPINS) is a plus Familiarity with Trade Promotion Management and/or CPG Accounting Workflows is a plus You’re both competitive and kind Willingness to work at our NYC Headquarters 5 days a week

As a Senior Data Analyst, you will build the analytics layer that helps both Confido and our customers understand their financial and operational data. You’ll design dashboards, develop core metrics, and surface insights that drive decision-making across the platform. This is a foundational role where you’ll help shape Confido’s data culture and establish how analytics are delivered internally and to customers. Location: New York, NY (Relocation supported) What You'll Do Partner with product, engineering, and customers to understand analytics needs Design and build dashboards, reports, and analytical tools for internal and external users Write complex SQL queries to analyze large-scale financial and operational datasets Define and maintain key business metrics and KPIs Identify trends, anomalies, and opportunities within retailer and financial data Drive analytical projects from exploration through delivery Collaborate with engineers to improve data models and underlying datasets Example Problems Building custom dashboards for brands to understand retailer performance Analyzing deduction and dispute data to identify operational inefficiencies Designing analytics that help brands forecast sales and demand Identifying anomalies in retailer or promotion performance Turning complex financial data into intuitive visual insights What We're Looking For Required 4+ years of experience in data analysis or analytics roles Advanced SQL skills and experience working with large datasets Strong experience building dashboards and analytical reports Ability to translate data into clear insights and recommendations Nice to Have Experience with BI tools (Omni, Looker, Mode, etc.) Experience working with financial, retail, or operational datasets Strong communication skills and comfort working directly with users Interest in early-stage startups and high-ownership roles Technical or quantitative degree

Confido is the AI infrastructure powering CPG brands from deduction to production plan. We unify cash application, deductions, disputes, trade promotion management, forecasting, demand planning, and analytics in one integrated platform. The result: measurable time savings, smarter top- and bottom-line decisions, and the speed to scale. Confido is trusted by 200+ brands managing $20B+ in revenue, including OLIPOP, Simple Mills, Dr. Squatch, Tropicana, and more. We’ve achieved best-in-class growth and recently raised a $15M Series A led by Footwork Ventures and Y Combinator to accelerate our momentum. As a Senior AI / ML Engineer , you will help build the core AI systems powering the Confido platform—from LLM-powered document understanding to predictive models that help brands make better decisions. You’ll work closely with engineering and product to bring AI capabilities from research to production. Location: New York, NY (Relocation supported) What You'll Do Own the AI/ML lifecycle: research → prototyping → production deployment → monitoring Build systems that extract structured data from complex financial documents Develop agentic workflows that retrieve and reason over fragmented enterprise systems Build predictive models to forecast brand sales and financial performance Detect anomalies in retailer and sales data Develop recommendation systems that optimize retailer promotions Partner with engineering and product to integrate AI capabilities into the platform Example Problems AI-powered ingestion of invoices, deductions, and retailer reports Agent workflows that retrieve data from legacy systems Sales forecasting models for large CPG brands Anomaly detection across retailer performance data Promotion optimization models What We're Looking For Required 2+ years of applied AI / ML experience Experience building and deploying production ML systems Experience working with LLMs or NLP systems Strong product mindset and ability to translate AI capabilities into real-world applications Nice to Have Experience fine-tuning LLMs (Llama, GPT, etc.) Experience building agentic workflows or retrieval systems Startup experience or comfort working in fast-moving environments Confido provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Confido is building an AI-native operating system for brands that sell into brick-and-mortar retail. We’re building intuitive and powerful software paired with AI agents that help brands achieve their maximum performance on shelf. Brands like Baskin Robbins and Olipop use our first products in accounting and planning to account for and plan for $Bs of retail revenue. We have millions of ARR, best-in-class growth, and best in class efficiency. We’ve recently raised a $15M Series A to build on the momentum. The Role: We are looking for an experienced PM to tackle some of our hardest challenges. You’ll work with engineers, designers, and CPG experts across the company, as well as GTM teams, to scale the business, and build features that benefit brands selling billions of dollars worth of products. Until now, product has been diffused across the team. We were able to move very quickly while maintaining high context across both customers and our internal team. That said, product scope has increased quickly. We now sell an accounting automation platform, trade promotion management tool, sales forecasting tool and analytics platform; each one of these surface areas go deep and have single companies built around them. There has become a clear need for a dedicated product leader in the company, so we are looking for our first Product Manager to join the team in-person. Compensation for the role will range between $180,000 and $220,000 + Benefits + Meaningful Equity (.25% - .35%).  Responsibilities: Distill complex user and technical requirements into simple interfaces and user experiences With engineers and designers, come up with platform-level capabilities that provide a scaled benefit and solve for multiple use cases at once Ensure we meet high customer standards by designing robust feature rollout and quality processes Pick up slack wherever needed to ensure the team and product’s success, whether that means taking CS calls or trying to reproduce a reported user issue Engage the broader team in the product process Talk to customers multiple times a day. Ideally B2B experience scaling from 0 → 1. Qualifications: 5+ years of product experience at high growth tech company or founding experience Excellent verbal and written communication Highly detail-oriented Basic SQL knowledge or a willingness to learn

About Confido Confido helps CPG brands understand and optimize their performance in brick and mortar retail. We work with emerging category winners like Olipop, Chomps, Dr. Squatch, and established category leaders like Baskin Robbins Ice Cream. Today, we sell 2 products: (1) an accounting automation product that helps brands automate more than 1 million transactions a year and (2) a forecasting product that helps brands forecast more than $1B in retail sales. What you’ll do Identify High Potential Accounts: Build lists of relevant accounts that should be Confido customers Outbound: Send target accounts high quality outbound messages Build the Tech Stack: Identify gaps in our infrastructure and find vendors to mitigate the gaps What we're looking for Relevant experience: 1+ year meeting and exceeding quota in an SDR / BDR role or 1+ year of experience in consulting, investment banking or investing Exceptional Written Communication Skills: Ability to create creative and compelling content that resonates with our various buyer personas Deep Customer Empathy: You’re excited to learn about our buyers and understand their problems Analytical: You can measure what’s working and adapt to market feedback Hunger to win: We’re not hiring you to be a career SDR, we’d like to see you expand into a role with increasingly expanded responsibility in 8-12 months What you can expect $90k to $110k Base Salary + Uncapped Commission —> $140k to $160k OTE .05% to .1% Equity Paid Relocation Fully paid healthcare Based full-time in our NYC office with regular travel

Confido is the AI infrastructure powering CPG brands from deduction to production plan. We unify cash application, deductions, disputes, trade promotion management, forecasting, demand planning, and analytics in one integrated platform. The result: measurable time savings, smarter top- and bottom-line decisions, and the speed to scale. Confido is trusted by 200+ brands managing $20B+ in revenue, including OLIPOP, Simple Mills, Dr. Squatch, Tropicana, and more. We’ve achieved best-in-class growth and recently raised a $15M Series A led by Footwork Ventures and Y Combinator to accelerate our momentum. As a Staff AI / ML Engineer , you will define and build the core AI systems behind the platform—from LLM-powered document understanding to predictive models that help brands make better decisions. This is a foundational role working directly with the CEO and CTO to shape our long-term AI strategy and architecture. Location: New York, NY (Relocation supported) What You'll Do Own the full AI/ML lifecycle: research → prototyping → production deployment → monitoring Design and build systems that extract structured data from complex financial documents Develop agentic systems that retrieve and reason over data across fragmented enterprise systems Build predictive models to forecast brand sales and financial performance Detect anomalies in retail and sales data Develop recommendation systems to help brands optimize retailer promotions Partner with product and engineering to integrate AI capabilities into the core platform Example Problems AI-powered document ingestion for invoices, deductions, and retailer reports Agent workflows that retrieve data from legacy systems Sales forecasting models for large CPG brands Anomaly detection across retailer performance data Promotion optimization models What We're Looking For Required 5+ years of applied AI / ML experience Strong background in ML systems design and production deployment Experience working with LLMs and NLP systems Strong product mindset—ability to translate AI capabilities into real-world applications Nice to Have Experience fine-tuning LLMs (Llama, GPT, etc.) Experience building agentic workflows or retrieval systems Startup experience and comfort operating in ambiguous environments Confido provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

About Confido Confido is building an AI-native operating system for brands that sell into brick-and-mortar retail. We’re building intuitive and powerful software paired with AI agents that help brands like Baskin Robbins and Olipop automate the 1000s of hours of tedious manual work that goes into scaling a brand in retail. We have best-in-class growth, efficiency, and we’ve recently raised a $15M Series A to build on the existing momentum. The Role Compensation: Base salary between $240,000 and $270,000 Commission on partner-sourced deals that close Equity (.2% - .3%) Benefits (including fully paid healthcare) Location: New York, NY (relocation assistance available), with occasional travel to conferences and partner sites What you'll do: Own channel strategy: You will identify, evaluate, and prioritize the highest-impact partnership channels for Confido – including brokers, accounting firms, ERPs, and other strategic partners in the CPG ecosystem Build partnerships from scratch: You will manage the full partnership lifecycle from prospecting and outreach through negotiation and deal closure, working cross-functionally with sales and business operations teams to convert partner opportunities into customers Become a CPG ecosystem expert: You will develop deep knowledge of how brands, brokers, distributors, retailers, and service providers work together, positioning Confido as the essential infrastructure layer across these relationships Drive revenue through partners: You will be accountable for sourcing high-quality opportunities through partner channels and maintaining ongoing relationships with partners to ensure a consistent pipeline of revenue growth What we're looking for: 7+ years in B2B partnerships, business development, investment banking, consulting, or investing with a track record of building relationships and driving commercial outcomes Strategic thinking: Ability to evaluate opportunities, size markets, and build compelling business cases for partnership investments Comfort with ambiguity: Self-starter mentality with experience building in fast-moving startup environments – you'll be our second partnerships hire and will help define how we scale our channel strategy

About Confido Confido is building an AI-native operating system for brands that sell into brick-and-mortar retail. We’re building intuitive and powerful software paired with AI agents that help brands like Baskin Robbins and Olipop automate the 1000s of hours of tedious manual work that goes into scaling a brand in retail. We have best-in-class growth, efficiency, and we’ve recently raised a $15M Series A to build on the existing momentum. The Role Location: New York, NY (relocation assistance available) Compensation: Base salary between $200,000 and $220,000 + Benefits + Equity (.2% - .3%) We're seeking a seasoned demand planning professional from the CPG world to join us as a functional expert. In this unique role, you'll help bridge the gap between product, customer support, and go-to-market teams. You'll have outsized influence on how technology shapes the future of demand planning across the CPG landscape. You will report to the Head of Business Operations. What You’ll Do Partner with product and engineering team to inform roadmap priorities, validate designs, and ensure we're solving real CPG demand planning challenges Synthesize customer feedback and market intelligence into actionable product insights Serve as a trusted advisor to customers, helping them to optimize workflows, solve challenges, and maximize platform value Collaborate with sales & marketing teams on key go-to-market activities including discovery calls, content generation and educational materials, running webinars, etc. What We're Looking For 5+ years of hands-on demand planning experience at CPG brands, including direct responsibility for forecast generation, demand-supply collaboration, and S&OP processes Deep functional expertise in demand planning methodologies, forecasting techniques, and planning systems Understanding of how demand planning connects to broader supply chain, finance, and commercial objectives Comfortable working with data and analytics tools Excited by ambiguity, fast paced environments, and cross-functional collaboration Willingness to work at our NYC Headquarters 5 days a week

Confido is the AI infrastructure powering CPG brands from deduction to production plan. We unify cash application, deductions, disputes, trade promotion management, forecasting, demand planning, and analytics in one integrated platform. The result: measurable time savings, smarter top- and bottom-line decisions, and the speed to scale. Confido is trusted by 200+ brands managing $20B+ in revenue, including OLIPOP, Simple Mills, Dr. Squatch, Tropicana, and more. We’ve achieved best-in-class growth and recently raised a $15M Series A led by Footwork Ventures and Y Combinator to accelerate our momentum. As a Software Engineer , you will help build the core product and platform systems that power Confido. You’ll work across the stack to ship new features, improve core infrastructure, and turn complex financial workflows into intuitive software. Location: New York, NY (Relocation supported) What You'll Do Build product features and platform systems across the stack Develop backend services and APIs that power financial workflows and analytics Implement AI-powered workflows for document processing and data extraction Design intuitive product experiences that simplify complex financial data Work closely with product and engineering to ship high-impact features quickly Example Problems AI-powered ingestion of invoices, deductions, and retailer reports Scaling systems that ingest financial data from multiple retailer sources Building analytics and forecasting tools for CPG brands Designing product experiences that turn financial data into actionable insights What We're Looking For Required 2+ years of software engineering experience Strong programming fundamentals and backend development skills Ability to build and ship production software Interest in solving complex operational and data problems Nice to Have Experience working with AI/ML-powered systems Experience with data pipelines or analytics systems Strong communication skills and comfort collaborating across teams Interest in early-stage startups and high-ownership environments CS degree or equivalent experience Confido provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Confido is the AI infrastructure powering CPG brands from deduction to production plan. We unify cash application, deductions, disputes, trade promotion management, forecasting, demand planning, and analytics in one integrated platform. The result: measurable time savings, smarter top- and bottom-line decisions, and the speed to scale. Confido is trusted by 200+ brands managing $20B+ in revenue, including OLIPOP, Simple Mills, Dr. Squatch, Tropicana, and more. We’ve achieved best-in-class growth and recently raised a $15M Series A led by Footwork Ventures and Y Combinator to accelerate our momentum. As a Senior Frontend Engineer, you will own the design and development of the user-facing experience of the Confido platform. You’ll build intuitive, performant interfaces that make complex financial workflows feel simple and actionable for our customers. You’ll work closely with engineering, design, and customers to translate complex operational and financial data into elegant, usable product experiences. Location: New York, NY (Relocation supported) What You'll Do Build and scale the frontend architecture that powers the Confido platform Develop performant, responsive, and intuitive user interfaces for complex workflows Partner closely with backend engineers to integrate APIs and data systems into seamless experiences Design and implement UI systems that visualize financial data, analytics, and forecasts Create reusable components and design systems to ensure consistency across the product Work directly with product and occasionally customers to understand workflows and ship high-impact features quickly Own frontend performance, reliability, and overall user experience Example Problems Designing interfaces for reviewing and managing invoices, deductions, and retailer reports Building dashboards for financial analytics, forecasting, and demand planning Creating workflows that simplify complex, multi-step financial operations Visualizing large datasets in a way that is intuitive and actionable Improving frontend performance and responsiveness across the platform Developing internal tools that enable faster operations and decision-making What We're Looking For Required 4+ years of software engineering experience, with a focus on frontend development Strong experience with modern frontend frameworks (React or similar) Experience building and shipping production-grade web applications Strong understanding of UI/UX principles and building intuitive user experiences Ability to work across engineering and product to translate requirements into high-quality interfaces Nice to Have Experience working with data-heavy or analytics-driven applications Experience with design systems or component libraries Familiarity with performance optimization and frontend architecture patterns Experience working directly with customers or cross-functional stakeholders Interest in early-stage startups and high-ownership roles CS degree or equivalent experience Confido provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Confido is the AI infrastructure powering CPG brands from deduction to production plan. We unify cash application, deductions, disputes, trade promotion management, forecasting, demand planning, and analytics in one integrated platform. The result: measurable time savings, smarter top- and bottom-line decisions, and the speed to scale. Confido is trusted by 200+ brands managing $20B+ in revenue, including OLIPOP, Simple Mills, Dr. Squatch, Tropicana, and more. We’ve achieved best-in-class growth and recently raised a $15M Series A led by Footwork Ventures and Y Combinator to accelerate our momentum. As a Staff Software Engineer , you will help architect and build the core systems that power the Confido platform. You’ll lead the development of major product and infrastructure initiatives—from AI-powered document ingestion to large-scale financial analytics systems. This role combines deep technical ownership with product impact , working closely with engineering, product, and customers to turn complex operational workflows into scalable software. Location: New York, NY (Relocation supported) What You'll Do Lead the design and development of major platform and product systems Architect scalable infrastructure for financial data processing and analytics Build systems that ingest and process financial data across multiple sources Develop AI-powered workflows for document ingestion and financial automation Partner with product and leadership to shape technical strategy and roadmap Mentor engineers and help raise the technical bar across the team Example Problems AI-powered ingestion of invoices, deductions, and retailer reports Scaling data pipelines that ingest financial data from retailer systems Building analytics infrastructure for forecasting and demand planning Designing product experiences that simplify complex financial workflows Improving performance, reliability, and scalability of core platform systems What We're Looking For Required 8+ years of software engineering experience Strong systems design and architecture experience Proven ability to build and scale complex production systems Strong product instincts and ability to translate real-world workflows into software Nice to Have Experience working with AI/ML-powered systems Experience with large-scale data pipelines or analytics infrastructure Experience working directly with customers or cross-functional teams Interest in early-stage startups and high-ownership roles CS degree or equivalent experience Confido provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Confido is the AI infrastructure powering CPG brands from deduction to production plan. We unify cash application, deductions, disputes, trade promotion management, forecasting, demand planning, and analytics in one integrated platform. The result: measurable time savings, smarter top- and bottom-line decisions, and the speed to scale. Confido is trusted by 200+ brands managing $20B+ in revenue, including OLIPOP, Simple Mills, Dr. Squatch, Tropicana, and more. We’ve achieved best-in-class growth and recently raised a $15M Series A led by Footwork Ventures and Y Combinator to accelerate our momentum. As a Senior Software Engineer (Platform/Core), you will help build the core infrastructure and product systems that power the Confido platform. This includes everything from large-scale data pipelines and financial analytics systems to AI-powered workflows used by leading CPG brands. You’ll work closely with engineering, product, and customers to turn complex operational workflows into reliable, scalable software. Location: New York, NY (Relocation supported) What You'll Do Build and scale the core platform that powers financial workflows for CPG brands Develop systems for ingesting and processing financial and operational data from multiple sources Build backend services and APIs that power analytics, forecasting, and automation features Implement AI-powered workflows for document processing and financial data extraction Design intuitive product experiences that turn complex financial data into actionable insights Work directly with product and occasionally customers to understand workflows and ship solutions quickly Example Problems AI-powered ingestion of invoices, deductions, and retailer reports Scaling data pipelines that ingest financial data from multiple retailer systems Building analytics infrastructure for forecasting and demand planning Designing internal tools and product features that simplify complex financial workflows Improving performance and reliability across core platform services What We're Looking For Required 4+ years of software engineering experience Strong backend engineering skills and systems design experience Comfort building production systems that handle large datasets or complex workflows Strong product instincts and ability to work across engineering and product Nice to Have Experience working with AI/ML-powered systems Experience with data pipelines or analytics infrastructure Experience working directly with customers or cross-functional stakeholders Interest in early-stage startups and high-ownership roles CS degree or equivalent experience Confido provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.