Enerjazz

The person will be reporting directly to founders. The person must be very good at communication (not necessarily in English) and people management. Responsibilities: 1. Oversee the maintenance and security of office premises. 2. Manage office supplies inventory and place orders as necessary. 3. Coordinate with vendors and service providers for office-related needs. 4. Maintain accurate and up-to-date employee records. 5. Handle confidential information with integrity and professionalism. 6. Ensure all administrative processes comply with legal standards. 7. Assist with internal audits and implement corrective actions as needed. 8. Organize company events, meetings, and team-building activities. 9. Assist in planning and coordinating corporate events. Qualifications: 1. Bachelor’s/Masters degree in Business Administration, or a related field. 2. 3+ years of experience in administrative roles. 3. Strong understanding of labor laws and best practices. 4. Excellent communication and interpersonal skills. 5. Strong organizational and time-management abilities. Note : prefer Immediate joiner

Location: Delhi NCR (On-site / Field + Office)\ Type: Full-time Reporting to: Founder / CEO About Us We are a fast-scaling startup in the electric mobility space, focused on selling and financing e-rickshaw batteries across India. Our mission is to enable clean, reliable last-mile transport by making battery access and ownership frictionless for India’s e-rickshaw drivers. Our core teams span channel sales, D2C sales, inside sales, finance (underwriting), customer support, and data. We're looking for an Operations Manager to own execution, enforce discipline, and keep things moving — fast. Role Overview This role is built for a doer — someone who doesn’t wait for reminders, doesn’t tolerate missed targets, and knows how to get work done through people, even in tough, messy, real-world situations. As Operations Manager, you’ll be responsible for making sure plans turn into action. You’ll push teams to hit goals, close loops between departments, and solve problems without waiting for permission. You will run daily reviews, chase down open items, and ensure the company moves forward without excuses. Key Responsibilities ⚙️ Drive Relentless Execution Ensure daily/weekly/monthly targets are tracked and met across all teams (sales, finance, support, data). Own the closure of all action items discussed with the founder — no drop-offs. Push for accountability — chase open tasks, flag delays, and escalate where needed. Drive strict process discipline: enforce SOPs, reviews, and internal SLAs. 🧠 Be Resourceful & Hands-On Solve operational problems on the fly — unblock people, fix breakdowns, and keep momentum going. Step in personally when needed — field visit, sales call, support follow-up, or data check. Create basic systems (trackers, sheets, workflows) to make daily ops smoother. 🤝 Align & Coordinate Teams Run tight daily/weekly reviews with sales, finance, and support teams. Make sure everyone knows their goals and delivers on them. Handle friction across teams with clarity and firmness. 📊 Reporting & Reviews Work with the data person to ensure accurate and timely reporting to the founder. Identify performance gaps or execution delays early and raise the flag with solutions. Who You Must Be 4–8 years of hardcore execution/ops experience in EV, logistics, lending, mobility, or similar industries Proven track record of managing targets, teams, and timelines under pressure Hard taskmaster — drives outcomes, not just relationships Goal-oriented, resourceful, and impatient with delays or inefficiency Not afraid to have tough conversations, enforce deadlines, and hold people accountable Operates with a “Do it now” attitude — acts fast, fixes things, and moves on Fluent in Hindi and English Comfortable with field work, on-ground realities, and high-tempo environments Red Flags (Do Not Apply If You Are): A strategy person who avoids ground-level execution Someone who needs daily hand-holding or reminders Looking for a 9-to-5 comfortable setup Unable to drive people hard or manage underperformance What Success Looks Like Zero lag in execution of founder-led plans Weekly team goals met or exceeded Clear ownership and accountability across functions Problems identified and solved before they escalate Teams aligned, but also driven and disciplined Why This Role Matters In a fast-paced startup, speed and discipline win. This role is mission-critical — you will shape how we scale, how fast we move, and how seriously we take execution. You’ll work directly with the founder, own the operating rhythm of the company, and become the internal engine that keeps everything running smoothly and at pace. Enerjazz Tech is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Role: Chief of Staff Location: Delhi NCR / Field-Heavy Reporting To: CEO / Founder Type: Full-time Overview: We’re looking for a hands-on, detail-obsessed Chief of Staff to ensure daily alignment, follow-through, and performance across all core functions — Sales (Channel, D2C, Inside), Finance/Underwriting, Customer Support, and Data. You’ll work closely with the founder to translate high-level goals into daily execution, ensure teams are coordinated, and build a high-trust, high-accountability work culture. This is not a desk job — it’s for someone who thrives on making sure things get done, loves solving people/process problems, and can work closely with diverse teams across functions. Your job: zero excuses, zero rework. Why This Role is Critical This role will shape how execution happens at our company as we scale. It’s ideal for someone who wants to be part of a founder’s core team, cares about outcomes, and wants to help build a lean, execution-obsessed, people-first company from the inside. Key Responsibilities: Drive Execution: Follow up on decisions from founder/leadership meetings and ensure timely execution across functions. Track Team Progress: Monitor and report daily/weekly progress of sales, underwriting, support, and data functions. Unblock Teams: Coordinate across teams to resolve operational bottlenecks, communication gaps, or ownership issues. Lead Reviews: Run daily or weekly huddles with teams to drive accountability and alignment. Ensure Visibility: Maintain dashboards or trackers (sheets or tools) for lead conversion, loan processing, customer issues, and other core metrics. Culture Champion: Engage with individual team members regularly to ensure a motivated, open, and collaborative work environment. Be the Founder’s Right Hand: Act as an extension of the CEO to drive clarity, speed, and execution focus across teams. Ideal Profile: 4–8 years of experience in operations, sales execution, or business management roles Experience working in startups, EV, fintech, mobility, lending, or logistics preferred Can work across teams — from salespeople and underwriters to support staff and data folks Strong interpersonal skills — knows when to push, when to support, and how to lead without ego Excellent with Google Sheets / Excel; comfort with CRM or project tools a plus Fluent in Hindi and English Bias for action and clarity — gets things done without getting lost in process Graduate from a reputed college is preferred KPIs: % of meeting action items closed on time Daily/weekly task closure across teams Internal team satisfaction and unblock rate Sales-to-finance-to-install TAT Operational hygiene (trackers, reviews, reporting) Please fill this google form to apply. - https://forms.gle/Qs2e5q5ycZ9Ab5FJ8

Working with potential clients such as e-rickshaw drivers to get documents and ensure payments come on time. Help the marketing team with new leads. Experience in loan/finance industry preferred. Having a bike is a huge plus.

Role: Credit Executive Function: Credit, Risk & Collections **Objective:_**Ensure strict and disciplined credit evaluation, onboarding, verification, and repayment monitoring of e-rickshaw drivers purchasing Enerjazz lithium-ion batteries. Build a robust credit system that balances growth with portfolio quality. Role Objective Own end-to-end driver credit evaluation and repayment discipline across regions. This role ensures Enerjazz installs batteries only with safe, validated customers and maintains low default rates through strong follow-ups, documentation, and field verification workflows. Key Responsibilities 1. Credit Evaluation & Customer Onboarding Conduct phone-based and field-based verification (directly or via outsourced partner). Confirm KYC, address, vehicle details, route, daily earnings, and references. Identify fraud signals, mismatched information, or risky profiles. Score and categorize customers (A/B/C) using Enerjazz’s internal criteria. Approve or reject applications with clear documentation. 2. Documentation & Compliance Ensure complete KYC, rental agreement, RC, permit, Aadhaar, photos, and signatures before approval. Maintain accurate, audit-ready files in Google Drive/CRM. Cross-check duplicate customers, mismatched RCs, or wrong guarantor references. 3. EMI Tracking & Collections Support Track daily/weekly EMI status using CRM + Google Sheets. Proactively call customers before due dates and escalate overdue cases. Coordinate with field collection agents when needed (for POS visits or reminders). Maintain bucket-wise recovery performance. 4. Coordination With Sales & Ops Work closely with the Sales team to validate customers being onboarded. Ensure no installation happens without credit clearance. Coordinate with Logistics for installation timing based on approval status. 5. Reporting & Analytics Prepare weekly dashboards covering: Approval rate Rejection reasons Pending cases Collection efficiency 7/14/30 day overdue buckets Recommend improvements to credit policy based on field learnings. Must-Have Skills Strong Hindi communication (driver-level + professional-level). High discipline with documentation and Google Sheets. Ability to detect fraud patterns and inconsistencies. Comfort in fieldwork (spot checks, dealer visits, customer house visits). Calm, firm, and assertive mindset for credit + collections. Bonus Skills Experience in NBFC, e-rickshaw financing, microfinance, two-wheeler loans, battery financing, or collections. Ability to speak basic English for internal coordination. Knowledge of rural/urban last-mile transport ecosystem. KPIs You Will Own Credit Approval Accuracy: < 5% cases turning into NPA EMI Collection Efficiency: > 92% Documentation Accuracy: > 98% Turnaround Time: Credit decision within 4 hrs Fraud/Bad Case Leakage: < 1% Growth Path Senior Credit Analyst (12–18 months) Credit & Collections Lead (24–36 months) Opportunity to build the credit team as Enerjazz scales pan-India Why Join Enerjazz? Shape the credit engine of one of India’s fastest-growing EV battery startups. Work directly with the founder on mission-critical decisions. Be part of an ambitious team solving mobility and financing challenges for thousands of drivers. Competitive salary + performance incentives + future ESOP pool.

Position: Credit Financing & Collection Manager Location: Noida, Uttar Pradesh (Office-based) Company: Enerjazz – YC-backed lithium-ion battery startup for e-rickshaws Role Overview Own credit control and collections for e-rickshaw battery financing. Focus on timely recovery of EMIs/dues through phone calls and maintain accurate MIS/reports to keep portfolio healthy and cash flow strong. Key Responsibilities Handle telephonic collections: outbound calls for payment reminders, follow-ups on overdue accounts, negotiations, and dispute resolution. Track and recover dues with high efficiency (target >90-95% collection). Prepare and update daily/weekly MIS: aging reports (0-30, 31-60, 61-90+ days), collection efficiency, cash collected vs. target. Use Excel/Google Sheets and CRM to maintain accurate records of all dues, payments, and exceptions. Work closely with customer support, field team, and finance to resolve issues quickly. Follow SOPs, educate customers on timely payments, and escalate high-risk cases. Monitor portfolio health and suggest ways to reduce defaults. Requirements 4–7 years in collections/credit control (preferably NBFC, microfinance, vehicle financing, or fintech). Strong experience in phone-based collections Excellent with Excel (pivots, dashboards), Google Sheets, and CRM tools. Fluent in Hindi & English; good at firm yet empathetic communication. Graduate (Commerce/Finance preferred). Organized, target-driven, comfortable in startup pace. Preferred Experience in EV, e-rickshaw, or asset financing. Knowledge of digital reminders, auto-debit, WhatsApp/SMS collections. What We Offer Competitive salary  Impactful work helping e-rickshaw drivers earn more sustainably. Office-based role in Noida with growth opportunities.

Job Title: Customer Care Executive Location: Delhi NCR Department: Customer Experience Reporting To: Customer Support Manager Role Summary Enerjazz is hiring a Customer Care Executive who will be the first point of contact for our existing battery customers. You will handle outbound support calls, payment reminders, and feedback collection while ensuring customers feel respected, supported, and guided. Key Responsibilities Customer Communication Make outbound calls to customers for payment reminders, service checks, and feedback. Greet customers politely and professionally as the Enerjazz brand voice. Provide clarity on payment dates, payment modes, and late fee rules. Data Logging & Reporting Update all call outcomes in the CRM/Google Sheets. Record customer issues and escalate them to relevant teams. Maintain accuracy in payment status updates. Support Quality & Discipline Follow scripts and SOPs during calls. Achieve daily/weekly call volume targets. Maintain high levels of politeness, patience, and professionalism. Required Skills & Competencies Must-Have Clear Hindi communication; polite and customer-friendly tone. Basic computer knowledge (CRM, Sheets, WhatsApp workflows). Ability to handle repetitive calls without dropping quality. Good to Have Experience in customer service or telecalling. Experience in collections, loans, or EMI-based services. English-speaking ability. KPIs You Will Own Call Accuracy: > 95% Daily Call Completion Target: 100% EMI Reminder Compliance Rate: > 90% CSAT (Positive Customer Feedbacks): > 5 per week Why Join Enerjazz? Become a core member of the team shaping the customer experience. Opportunity to grow into Senior Executive → Team Lead → Trainer. Stable role with incentives & ESOP pathway as the company scales. Required Skills & Competencies Must-Have 1–3 years of experience in sales support/coordination. Proficient in Google Sheets, basic CRM systems, and sales tracking. Strong Hindi communication; relationship-oriented mindset. Organized, disciplined, and committed to follow-through. Good to Have Experience in EV, two-wheeler/three-wheeler, or battery distribution. Familiarity with Zoho CRM, Leadsquared, or similar tools. Basic data analysis skills. KPIs You Will Own CRM Data Accuracy: > 99% Lead Follow-up Timeliness: 100% Dealer Meeting Coordination Accuracy: > 98% Daily/Weekly Dashboard Submission: 100% Order Process Errors: < 2% Why Join Enerjazz? Become the backbone of a fast-scaling EV sales organization. Work closely with field sales & founders and grow quickly into Sales Ops Lead. Competitive compensation + performance incentives + ESOP pathway.

A Customer Support role at Enerjazz typically involves being the primary point of contact for e-rickshaw owners, drivers, dealers, and partners. It combines general customer service with some technical/operational aspects related to batteries, chargers, warranties, financing, payments, and field issues in the EV ecosystem. Sample Customer Support Job Description for Enerjazz Position: Customer Support Executive / Customer Care Executive / Customer Support Associate Location: Noida, Uttar Pradesh (Primarily Office-based) Company: Enerjazz (Nola Tech Private Limited) – YC-backed EV battery startup Department: Customer Success / Support Reports to: Customer Support/Success / Operations Head About the Role As a Customer Support team member at Enerjazz, you will support e-rickshaw operators using our lithium-ion batteries, chargers, warranty services, and financing solutions. You will handle inquiries, resolve issues quickly, ensure high customer satisfaction, and contribute to reducing downtime for drivers so they can earn more. This is a high-impact role in a fast-growing startup transforming commercial EV adoption in India. Key Responsibilities Act as the first point of contact for customers via phone (hotline), and occasionally Walk-ins / In person Handle inbound queries and complaints related to battery performance, charging issues, warranty claims, financing repayments, swapping station usage, and general product support. Make outbound calls for payment reminders, service follow-ups, feedback collection, renewal reminders, and proactive health checks on batteries/chargers. Track, log, and manage daily complaints/tickets using tools like Google Sheets, CRM systems, or internal dashboards. Coordinate with internal teams (technical support, field service, finance, operations) to resolve complex issues, such as battery faults, warranty replacements, or installation problems. Ensure timely resolution of issues to maintain high customer satisfaction (CSAT) and low complaint escalation rates. Educate customers on best practices for battery usage, charging, maintenance, and maximizing vehicle uptime/earnings with lithium-ion tech. Identify recurring issues and provide feedback to product/engineering teams to improve battery reliability and customer experience. Follow standard operating procedures (SOPs) while bringing empathy, discipline, and urgency to every interaction. Represent Enerjazz professionally and build long-term trust with e-rickshaw drivers and operators. Requirements 1–3+ years of experience in customer support, preferably in EV, automotive, battery, renewable energy, fintech, or field-service industries. Strong communication skills in Hindi and English (verbal and written); additional local languages are a plus. Comfortable handling high call volumes and multitasking in a startup environment. Basic understanding of electric vehicles, lithium-ion batteries, chargers, or warranty/financing processes is preferred (training provided). Proficient with tools like Google Workspace, Excel/Sheets, and basic CRM. Empathetic, patient, and problem-solving mindset – able to deal with frustrated drivers while staying professional. Willingness to work in shifts (including evenings/weekends if needed for 24/7 support in EV operations). Graduate degree preferred; relevant experience can substitute. Preferred Skills Prior experience in EV/e-rickshaw ecosystem or battery distribution. Knowledge of common e-rickshaw issues (range, charging, battery health). Ability to analyze basic technical complaints and escalate appropriately. What We Offer Competitive salary  Opportunity to grow in a YC-backed, high-impact EV startup. Be part of India's clean mobility transition, directly helping e-rickshaw operators earn more sustainably. Collaborative startup culture with learning opportunities in EV tech, battery swapping, and customer operations.

Role Objective Ensure smooth handling of customer complaints and queries, drive high satisfaction through timely resolution, and build a culture of discipline and empathy in the support team. Key Responsibilities Oversee entire customer support workflow (hotline + backend) Track and manage daily complaints via Google Sheets and WhatsApp Ensure SOP adherence for every complaint (logging, tracking, resolution, closure) Train and supervise junior support staff (telecaller & backend person) Coordinate with production/service teams for faster resolutions Monitor SLA breaches and escalate if unresolved >48 hrs Call customers for escalated or delayed issues personally Maintain and present weekly dashboards: TAT, closure %, SLA status Create customer satisfaction (CSAT) logs and call feedback system Help define new SOPs, feedback loops, and automation needs Support branding through courteous WhatsApp templates and follow-up calls Must-Have Skills Fluent Hindi communication (verbal and written) Calm, firm, and empathetic leadership style Strong command of Google Sheets, Forms, and WhatsApp workflow Ability to train, coach, and hold support team accountable Ownership mindset — acts like a founder, not just an employee Bonus if You Have: Experience in EV, battery, inverter, or energy tech customer support English-speaking ability for internal meetings and documentation Knowledge of tools like Freshdesk, Zoho Desk, or TAT dashboards Growth Path Become Head of Customer Experience in 12–18 months Eligible for team bonuses, process innovation rewards, and future ESOP pool KPIs You’ll Own: Complaint Resolution TAT < 48 hrs SLA Breach Rate < 10% Customer Call Accuracy > 95% CSAT (Customer Thank You/Happy Feedbacks) > 5/week Weekly Dashboard Submissions (on-time, accurate) Why Join Enerjazz? Play a pivotal role in scaling a high-growth startup redefining mobility for millions. Own end-to-end operations with real impact on customer success and business outcomes. Work alongside visionary founders and a committed, energetic team. Competitive compensation and ESOPs. Enerjazz Tech is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Are you a young ambitious graduate who loves learning new skills? Are you looking for a career with infinite growth possibilities in a YC funded startup? Do you want to be mentored by an IIT alumnus? Enerjazz is building a battery swapping network for 2M+ electric vehicles in India. We are funded by YCombinator (investor in Zepto, Reddit, AirBnB etc.) Our expectations: Be flexible and willing to learn. Get things done very quickly. Make mistakes but don’t repeat them. Communicate and keep all the stakeholders informed. Electrical, Mechanical, Electronics BTech/MTech preferable. any other engineering graduate with strong interest in EV are welcomed to apply. What you can expect: Meaningful work. Open communication. Collaborative work environment. Mentorship from founders who built successful startups in Europe and The US. Starting salary: 20-30K INR/month (Negotiable) Location: Noida

Job Title: Executive Assistant to CEO Location: Delhi NCR Department: Office of the CEO Reporting To: CEO Role Summary Enerjazz is hiring an Executive Assistant to work closely with the CEO on schedules, communication, documentation, and project coordination. You will play a critical role in keeping the leadership function organized, informed, and ahead of operational bottlenecks. Key Responsibilities CEO Support & Calendar Management Manage the CEO’s daily calendar, meetings, travel, and external engagements. Prepare meeting notes, decks, and pre-read documents. Ensure timely follow-up and closure of action items. Communication & Documentation Draft emails, letters, memos, and business presentations. Maintain confidentiality in handling sensitive conversations and documents. Coordinate communication between the CEO and internal teams. Cross-Functional Project Coordination Track progress of key cross-functional initiatives: sales, operations, logistics, finance. Support geographic expansion projects by preparing research and operational follow-ups. Help prioritize tasks and ensure execution aligns with company goals. Admin & Operational Oversight Manage expenses, reimbursements, vendor follow-ups, and documentation. Support internal events, investor meetings, and strategic presentations. Required Skills & Competencies Must-Have Excellent communication (written + verbal). Strong proficiency in Google Suite / MS Office. Highly organized, disciplined, and proactive. Ability to work under pressure, in a fast-paced environment. Good to Have Experience in EV/automotive/startup environments. Prior EA experience supporting founders/CXOs. Analytical skills and a structured problem-solving mindset. KPIs You Will Own Calendar Accuracy & Timely Coordination: 100% Meeting Preparation Quality: > 95% Weekly Project Update Reports: 100% Action Item Closure Rate: 100% Why Join Enerjazz? Work closely with founders on high-impact decisions and execution. Fast-track your growth into Chief of Staff or Operations Lead roles. Competitive compensation + ESOP opportunity + high learning curve.

Contacting potential clients such as e-rickshaw drivers to generate leads and sell lithium-ion batteries to rickshaw owners/drivers. Execute on-ground marketing activities to generate leads and also create brand awareness.

Role Summary We are seeking a detail-oriented and proactive Finance & Collections Manager to drive credit control, manage in-house collections, and coordinate between our financing partners and internal teams. The ideal candidate will take ownership of sensitive, judgment-driven tasks that require a mix of operational rigor and strategic oversight. Key Responsibilities Oversee the complete collections lifecycle—manage escalations, exceptions, and disputes from customer acquisition through recovery. Evaluate and recommend credit/loan cases for financing partners (Fin1, Fin2, Fin3, Fin4) based on documentation and internal policies. Resolve complex customer issues, working closely with sales, field, and support teams to ensure customer satisfaction and compliance. Maintain and audit SOPs for all finance operations; monitor the effectiveness of automated and outsourced processes. Ensure all in-house documentation, KYC, and compliance requirements are up to date and audit-ready. Liaise with third-party vendors/agencies for physical verification, collections, and logistics as needed. Prepare accurate MIS reports for management and financing partners. Identify process gaps and recommend solutions for operational efficiency and risk mitigation. Requirements 4–7 years of experience in credit, collections, or finance operations—preferably in NBFCs, banks, or high-growth startups. Proven track record in loan processing, credit assessment, KYC, and collections management. Hands-on experience with CRM/ERP tools (e.g., Zoho, Salesforce, Tally). Strong analytical skills—capable of interpreting reports, detecting risk, and making independent recommendations. Excellent stakeholder management; able to coordinate across teams and communicate effectively with partners and vendors. High degree of ownership, follow-through, and ethical standards. Graduate/Postgraduate in Commerce, Finance, or Business Administration. Fluency in Hindi and English (verbal and written). Preferred Experience scaling up operations and/or leading automation or outsourcing projects. Previous exposure to digital KYC, credit bureau integrations, and reconciliation software. Prior team management experience is an advantage. What We Offer Opportunity to work with an agile, innovation-driven team impacting the future of green mobility and financial inclusion. Ownership of critical finance and risk processes. Competitive compensation and growth prospects.

Location: Delhi NCR | Function: Sales and Operations | Experience: 8–18 years Industry: EV, Battery, NBFC, Mobility, Auto Finance Compensation: ₹20-35 LPA (commensurate with experience). About Us We are fed up with the pollution crisis that happens in North India every winter and want to do our bit to reduce it. We are building a high-impact company solving battery financing for India’s most hardworking vehicle owners — electric rickshaw drivers. With capital raised (from global investors) and presence across 5 cities, we aim to unlock access to clean mobility through innovative battery financing and distribution models. If you care about building a scalable, profitable business in the EV ecosystem while making a real impact in Bharat — this role is for you. Role Overview We are hiring a General Manager - BD and Operations to act as the CEO of execution across regions. Reporting directly to the CEO, this role owns end-to-end business execution across: Sales & distribution Customer onboarding & service Field operations & logistics coordination Credit execution & collections discipline Regional Sales Managers and central execution teams report into this role. The mandate is simple but demanding: turn plans into predictable outcomes while reducing day-to-day dependency on the CEO. What You'll Do Business & P&L Ownership (Execution-Focused) Own revenue, cost control, and contribution margin across regions Drive weekly, monthly, and quarterly business targets Track unit economics, leakage, and operational inefficiencies Operate with a P&L mindset while aligning with founder-led capital and policy decisions Sales & Distribution Leadership Lead Regional Sales Managers and field sales execution Scale dealer-led and channel-driven distribution across cities Ensure disciplined pipeline management, conversion tracking, and install velocity Personally intervene in underperforming regions or channels Customer Onboarding, Service & Experience Own end-to-end customer lifecycle: onboarding → installation → service → renewals Ensure SLAs, TATs, and customer satisfaction are met consistently Build escalation frameworks so issues are solved before reaching the CEO Drive service quality as a growth lever, not a cost center Operations & Execution Discipline Oversee logistics coordination, inventory planning, and installation readiness Ensure tight coordination between sales, credit, support, and logistics Build SOPs, dashboards, and review cadences that scale across cities Replace firefighting with predictable execution Credit & Collections Oversight Work closely with credit and collections teams to protect portfolio quality Coordinate with NBFC partners on approvals, limits, and operational alignment Enforce credit discipline in sales execution — no bypassing processes Monitor overdue trends, early risk signals, and corrective actions Team Leadership & Org Building Build, coach, and retain high-performing managers and execution teams Set clear KPIs, incentives, and accountability structures Create a culture of ownership, urgency, and data-driven decisions Be the point of alignment across all execution functions Who You Are Education: Graduate or MBA from a premier institute (e.g., IIT, IIM, or equivalent). Leadership Track Record: Demonstrated experience leading teams in field sales, regional sales, remote customer support/service, and logistics operations. Hands-on experience scaling multi-regional operations with P&L responsibility. Industry Knowledge: Strong understanding of the EV ecosystem, distribution networks, and operational challenges in India. Startup experience is a plus. 8–18 years of experience running distribution-led, operations-heavy businesses Proven track record managing multi-city sales and ops teams Strong understanding of EV, automotive, mobility, or asset-financed products Comfortable owning outcomes in low-margin, high-volume environments Hands-on leader — willing to go deep into ops, not just review dash

Role: Head of Execution - Field Operations Location: Delhi NCR / Field-Heavy Reporting To: CEO / Founder Type: Full-time Overview: We are looking for a discipline-first Head of Execution - Field Operations to run our battery installation process end-to-end — with 100% accountability. This person will lead technician teams, enforce SOPs, ensure fast + flawless installs, and escalate only when needed. Your job: zero excuses, zero rework. Key Responsibilities: Plan daily installations: technician assignment, route planning, material readiness Enforce 100% compliance with onboarding SOP (photos, forms, checklists) Track and improve core KPIs: FTR (First Time Right), TAT, Compliance Hire, train, and manage field team (technicians, coordinators) Conduct regular audits and shadow installs to monitor quality Own daily and weekly field ops reporting Resolve customer complaints and escalate only if required Work closely with the CRM/Tech team to digitize field processes Ideal Profile: 5–8 years in operations leadership roles (EV, lending, logistics, solar installs) Has led 10+ blue-collar field staff with discipline Proven record of enforcing processes in tough environments Field-ready: Hindi-speaking, mobile, doesn’t hide behind dashboards Bonus: understands battery fitment, basic vehicle electronics, or EV safety protocols KPIs: FTR: 100% of installs right the first time Compliance: 100% form + photo documentation TAT: <3 hours per install Install plan vs actual achieved Customer satisfaction (complaint-free %) Please fill this google form to apply. - https://forms.gle/Qs2e5q5ycZ9Ab5FJ8

Role: Head of Sales Execution Location: Delhi NCR / Field-Based Reporting To: CEO / Founder Type: Full-time Overview: We are looking for a hands-on, target-driven Head of Sales Execution to drive customer acquisition for our electric mobility platform. You will own the sales number, close key deals yourself, build a compact sales team, and ensure every lead converts to a paying, installed customer. This role is built for a doer — someone who thrives in chaos, knows how to hustle, and can convert field realities into structured daily execution. Key Responsibilities: Own and deliver monthly sales targets across cities Manage lead funnel: assign, track, and convert leads from demo to install Personally drive sales meetings (especially high-priority customers) Build and manage a 1–3 person sales team Set up and maintain lead tracking using basic CRM or spreadsheets Coordinate with the Field Ops team to ensure smooth customer handover Run daily reviews on sales funnel progress and roadblocks Share weekly reporting on conversions, drop-offs, and learnings Ideal Profile: 5–8 years in high-volume field sales (mobility, EV, lending, solar, logistics, SME) Has managed/closed 100+ customers personally Has led a small team or is ready to step up into leadership Fluent in Hindi & English; can sell to drivers, agents, fleet owners Strong ownership mindset — thinks like a founder Past experience with EV companies like Battery Smart, Zypp, Yulu, Mufin, Revfin is a strong plus KPIs: Monthly installs achieved vs target Lead-to-install conversion % Daily closure velocity CRM hygiene and sales funnel visibility Please fill this google form to apply. - https://forms.gle/Qs2e5q5ycZ9Ab5FJ8.

Location: Delhi NCR | Function: Sales, Operations & Finance | Experience: 8–18 years Industry: EV, Battery, NBFC, Mobility, Auto Finance Compensation: ₹10–30 LPA + Equity (based on experience) About Us We are building a high-impact company solving battery financing for India’s most hardworking vehicles — electric rickshaws. With capital raised (from global investors) and presence across 5 cities, we aim to unlock access to clean mobility through innovative battery financing and distribution models. If you care about building a scalable, profitable business in the EV ecosystem while making a real impact in Bharat — this role is for you. Role Overview We're looking for a Senior Leader to take full ownership of our sales, field operations, and financing execution across cities. You’ll be responsible for leading a team, managing NBFC relationships, and building the processes. This is a foundational hire and we expect you to bring a combination of execution muscle, people leadership, and deep knowledge of EV sales or lending. What You'll Do Own monthly battery sales, EMI collections, and portfolio quality targets Build, train and lead city-level sales & field operations teams Manage NBFC partners and unlock financing limits for our customers Identify & onboard dealers, DSA agents, and sales partners in target cities Design and implement field SOPs, CRM tools, incentive programs Solve for credit risk, collections, and repayment flows in low-income markets Report weekly metrics, optimize costs, and own the P&L of the sales engine Who You Are 8+ years of experience in EV sales, e-rickshaw distribution, NBFC, vehicle loans, or mobility operations Managed field teams, sales managers, and credit/collection agents Have deep understanding of last-mile customer behavior, onboarding & risk Comfortable working with informal customers (low documentation, no smartphone, etc.) Hustler attitude: willing to work hands-on in field, with customers & partners Clear communicator and a team builder — can inspire & retain field teams Bonus Points Experience working at/with: Revfin, Akasa, Saera, Euler, Muffin, or similar Set up operations in Tier 2/3 cities Have worked at a startup or scaled ops from scratch Comfortable with Excel, CRM tools, field tracking apps Why Join Us Work on a high-impact problem in EV financing Build a scalable business model from the ground up Join a startup with capital in the bank, but urgency in our DNA Work directly with the founder and take ownership of your vertical 📩 Ready to build the EV future for India’s most hardworking segment? Apply now.

About Enerjazz Tech Enerjazz Tech is a Y Combinator-backed startup on a mission to electrify India’s commercial vehicle segment. We’re building the country’s largest battery swapping network for e-rickshaws and commercial EVs, making clean mobility affordable, accessible, and scalable. Our team blends industry depth with startup agility and is rapidly expanding to deliver on an ambitious vision. Purpose of the Role The Junior Recruiter will support Enerjazz’s rapid growth by independently driving end-to-end recruitment for junior and mid-level positions across all functions. You’ll play a critical role in shaping teams, ensuring only the right talent joins, and adopting new-age tools to make hiring more efficient. Key Responsibilities Own the full recruitment lifecycle for junior and mid-level roles—sourcing, screening, interviewing, and closing positions across sales, operations, customer support, logistics, and other departments. Write and publish compelling job descriptions across relevant job boards, social media, and referral networks. Source active and passive candidates using platforms like LinkedIn, Naukri, and other digital channels. Conduct structured telephonic/video interviews—ask the right role-specific and behavioural questions to assess fit, skill, and attitude. Use ChatGPT and other AI tools to draft job postings, screen candidate responses, prepare interview questions, and improve overall hiring efficiency. Schedule interviews with hiring managers, gather feedback, and manage candidate communications for a positive experience. Coordinate offer rollouts, joining documentation, and onboarding with HR and admin teams. Maintain accurate trackers, dashboards, and MIS for all open and closed positions. Support employer branding, campus engagement, and process improvement initiatives. Skills & Competencies Required: 2–4 years’ experience in recruitment or talent acquisition, preferably in a startup or high-growth environment. Sound understanding of the hiring process, and ability to independently manage multiple mandates. Experience sourcing and screening candidates for junior and mid-level roles across functions. Strong interviewing skills, with the ability to ask relevant questions to assess both technical and behavioural competencies. Hands-on experience using job portals (LinkedIn, Naukri, Indeed, etc.) and AI-based tools like ChatGPT for recruitment-related tasks. Excellent communication, organizational, and stakeholder management skills. Proficiency in Excel/Google Sheets and basic HR/recruitment software. Fluent in English and Hindi. Preferred: Prior experience hiring for EV, automotive, logistics, or consumer tech sectors. Experience with employer branding, campus hiring, or digital engagement. Why Join Enerjazz? Directly influence the talent engine of a high-growth clean mobility startup. Exposure across functions and a collaborative, agile culture. Opportunity to learn and use the latest digital and AI recruitment tools. Competitive compensation, with clear growth trajectory. Ready to drive smart, tech-powered hiring for India’s EV revolution? Apply now to join Enerjazz Tech as our Junior Recruiter.

Job responsibility Analyze financial data related to loan requests. Evaluate loan documents are to insure accuracy and completeness. Perform risk assessments on potential loan recipients based on credit rating, borrowing history, and other specific risk factors. Record loan denials and specific basis for declining application. Monitor and report noncompliance with loan covenants. Maintain client relationships and provide superior customer service. Assist with technical underwriting issues and questions. Review loan documentation and vendor reports to identify signs of fraudulent activity. Develop and implement underwriting policies and procedures. Skills required Applied knowledge of underwriting fundamentals and standard industry practices Understanding of basic financial principles and processes Knowledge of federal, state, and local regulatory requirements Ability to maintain confidentiality Strong analytical skills and attention to detail Excellent communication and negotiation skills Ability to multitask and work under pressure to meet strict deadlines

Job Title: Logistics Coordinator Location: Delhi NCR Department: Operations & Supply Chain Reporting To: Head of Operations Role Summary Enerjazz is looking for a hands-on Logistics Coordinator to manage all supply chain activities for our EV battery distribution network. You will ensure timely dispatches, accurate inventory management, safe handling of lithium-ion batteries, and smooth coordination with transporters, warehouses, and cross-functional teams. Key Responsibilities Logistics Execution & Coordination Manage daily dispatches, inventory flow, and shipment tracking across regions. Plan and coordinate pick-ups, deliveries, and route schedules. Track logistics timelines, freight costs, and transporter performance. Ensure proper documentation: e-way bills, PO/WO, GRN, shipment logs. Vendor & Transporter Management Coordinate closely with transport partners for timely dispatch and delivery. Negotiate transporter rates, finalize work orders, and verify billing accuracy. Maintain strong relationships with vendors and internal teams (sales & service). Warehouse & Compliance Support warehouse organization, storage planning, and stock accuracy. Ensure compliance with battery transportation rules, hazardous material norms, and safety SOPs. Maintain audit-ready documentation. Reporting & Improvement Maintain daily/weekly dashboards covering inventory, dispatch TAT, and delays. Identify process gaps and recommend improvements in logistics and cost optimization. Support automation, routing tools, and efficient inventory management practices. Required Skills & Competencies Must-Have Experience in logistics, transport coordination, or supply chain operations (2–5 years). Strong command of Google Sheets, Excel, and basic ERP/logistics tools. Good Hindi communication; clear coordination with vendors and teams. Detail-oriented execution, discipline, and accountability. Good to Have Experience with EV, automotive distribution, or battery handling. Understanding of inter-state transport rules and lithium battery compliance norms. Ability to work in fast-paced, high-growth environments. KPIs You Will Own Dispatch Accuracy: > 98% Delivery TAT: < 48 hours (in-region) Logistics Cost Variance: < 5% Inventory Accuracy: > 99% SLA breaches (transporter delays): < 10% Why Join Enerjazz? Be at the center of a fast-growing EV supply chain operation. Take ownership of logistics that directly impact customer & dealer success. Grow into Warehouse Lead / Supply Chain Manager roles. Competitive compensation + growth incentives + future ESOP eligibility.

Are you a young ambitious graduate who loves learning new skills? Are you looking for a career with infinite growth possibilities in a YC funded startup? Do you want to be mentored by an IIT alumnus? Enerjazz is building a battery swapping network for 2M+ electric vehicles in India. We are funded by YCombinator (investor in Zepto, Reddit, AirBnB etc.) Our expectations: Be flexible and willing to learn. Get things done very quickly. Make mistakes but don’t repeat them. Communicate and keep all the stakeholders informed. What you can expect: Meaningful work. Open communication. Collaborative work environment. Mentorship from founders who built successful startups in Europe and The US. Starting salary: 20-30K INR/month (Negotiable) Location: Noida

Position: MIS, Process Excellence & Automation Associate Location: Noida, Uttar Pradesh (Office-based) Company: Enerjazz – YC-backed lithium-ion battery startup for e-rickshaws Role Overview Drive data accuracy, process efficiency, and automation in our fast-growing EV battery financing and operations startup. Build and maintain MIS dashboards, streamline workflows, and implement simple AI-based agentic automations to reduce manual work, improve speed, and support scaling. Key Responsibilities Create and update daily/weekly/monthly MIS reports and dashboards (collections, sales, operations, customer metrics) using Google Sheets, Excel, and tools like Google Data Studio/Looker Studio. Maintain and clean databases (customer, payments, battery/charger records) for accuracy and quick access. Identify repetitive tasks and bottlenecks in customer support, collections, finance, and field operations. Design and implement basic agentic AI workflows (using tools like Make.com, Zapier, n8n, or simple scripts) for automations like payment reminders, ticket routing, data syncing, and report generation. Document and improve processes/SOPs across teams for better efficiency and consistency. Monitor process performance, track KPIs, and suggest improvements to reduce errors and save time. Support teams with data insights and automated tools to help hit targets faster. Requirements 2–5 years in MIS, process improvement, operations, or automation (startup, fintech, EV, or lending preferred). Strong hands-on skills in Excel/Google Sheets (advanced formulas, pivots, dashboards), Google Workspace. Experience with basic workflow automation tools (Zapier, Make.com, or similar) and understanding of agentic/simple AI-based automations (e.g., triggering actions, chat-based flows). Comfortable with databases (Google Sheets as DB, Airtable, or basic SQL knowledge is a plus). Good analytical mindset; able to spot inefficiencies and fix them. Fluent in Hindi & English; organized and proactive in a startup environment. Graduate (BSc / BE / BTech from a reputed institute). Preferred Exposure to manufacturing, Supply chain ops, or fintech lending processes. Basic scripting (Google Apps Script, Python basics) or no-code AI tools. Intermediate / Advance level Agentic AI proficiency is a plus What We Offer Competitive salary Chance to shape operations in India's EV transition with latest Technologies Office-based role in Noida with learning and fast growth.

Purpose of the Role The Operations Manager is a mission-critical role at Enerjazz, responsible for ensuring smooth, end-to-end operations from e-rickshaw onboarding and cash management to vendor and production coordination. You will manage cross-functional workflows, solve ground-level challenges, and build processes that enable fast, efficient scale-up—impacting everything from customer experience to business growth. Key Responsibilities 1. E-rickshaw Onboarding & Field Operations Own the full onboarding process for new e-rickshaw customers—including documentation, orientation, and technology enablement. Oversee the timely activation and handover of batteries to end users, ensuring a smooth customer experience. 2. Cash Management & Control Coordinate daily cash collections and deposits from the field team, ensuring proper accounting and reconciliation. Implement controls and processes for handling, tracking, and reporting all cash flows related to battery distribution and swaps. 3. Vendor Management (Welding & Repairs) Manage relationships with welding vendors and service providers; ensure timely repair, retrofitting, or customization of rickshaws as per requirements. Monitor service quality, resolve escalations, and optimize vendor performance for cost and turnaround time. 4. Logistics, Production & Warehouse Coordination Liaise closely with the production and warehouse teams to align battery inventory, shipment schedules, and last-mile logistics. Ensure accurate tracking of stock movements, timely dispatch, and issue resolution for delivery/returns. 5. Process Improvement & Reporting Identify gaps and inefficiencies in operational processes; drive continuous improvement and SOP implementation. Maintain dashboards and generate regular MIS reports for management on key operational metrics—onboarding, cash flow, vendor TAT, inventory status, etc. 6. Team Management & Collaboration Lead and motivate a small team of field and operations executives. Foster strong communication and coordination between internal teams (sales, support, production) and external partners. Skills & Competencies Required: 6+ years’ experience in operations, logistics, or supply chain management—ideally in EV, automotive, logistics, or FMCG sectors. Proven ability to manage multi-location, on-ground operations and cross-functional teams. Strong understanding of cash management, inventory control, and vendor management best practices. Excellent organizational, problem-solving, and process improvement skills. Hands-on, proactive approach; able to operate independently and thrive in a fast-paced, evolving startup. Proficiency in Excel, MIS reporting, and basic use of operations/ERP tools. Fluent in Hindi and English; additional regional languages a plus. Preferred: Experience in electric mobility, battery operations, or commercial vehicle segment. Familiarity with e-rickshaw ecosystem and field-level challenges. Why Join Enerjazz? Play a pivotal role in scaling a high-growth startup redefining mobility for millions. Own end-to-end operations with real impact on customer success and business outcomes. Work alongside visionary founders and a committed, energetic team. Competitive compensation and ESOPs. Ready to drive operational excellence in the electric mobility revolution? Apply now to join Enerjazz Tech as our Operations Manager. Enerjazz Tech is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Role: Procurement & Logistics Executive (Supply) Location: Delhi–NCR Department: Supply Chain & Operations Role Objective Ensure smooth, timely, and cost-efficient procurement of lithium-ion battery components for Enerjazz. Manage vendor relationships, purchase planning, inventory accuracy, and logistics coordination to ensure uninterrupted supply. Key Responsibilities Procurement Manage end-to-end procurement of lithium-ion battery cells, packs, modules, BMS, chargers, and accessories. Track vendor production timelines and follow up daily for dispatch updates. Maintain purchase tracker: quantities, pricing, expected delivery dates. Raise purchase orders (POs) and ensure vendor acknowledgment + adherence. Evaluate new suppliers based on quality, pricing, lead time, and reliability. Compare quotations and prepare cost analysis sheets for management approval. Inventory & Supply Planning Maintain daily stock visibility of batteries, chargers, IOT kits, spares. Plan procurement to avoid stockouts or overstocking (min-max inventory). Coordinate with service team for spare part requirements and replenishment. Maintain inward/outward registers in Google Sheets (later ERP). Logistics Coordination Plan last-mile logistics for battery dispatch to dealers or field teams. Coordinate with transporters for pickup, tracking, delivery timelines. Ensure proper packaging, documentation, and QC checklist before dispatch. Track all shipments and provide daily updates to sales + operations teams. Vendor & Documentation Management Maintain updated vendor database with pricing, MOQ, and lead times. Ensure all purchase documents, GRNs, QC reports, invoices are accurate. Reconcile vendor bills with GRN + PO before forwarding to accounts. Maintain compliance docs (BIS, warranty slips, test reports). Process Discipline & Reporting Maintain weekly procurement dashboard (PO status, GRN, dispatch delays). Conduct root-cause analysis for any supply delay or QC rejection. Support process automation and ERP implementation. Build SOPs for procurement, vendor follow-up, and logistics flows. Must-Have Skills Strong command of Google Sheets (VLOOKUP, pivot, trackers). Process-oriented mindset and very high attention to detail. Comfortable communicating with vendors on WhatsApp/calls. Ability to follow up consistently and firmly without escalation. Ownership mindset — treating procurement as mission-critical to Enerjazz growth. Bonus If You Have Experience in battery procurement, EV components, or electronics supply chain. Exposure to logistics, warehouse/inventory management. Knowledge of ERP systems and purchase workflows. Growth Path Procurement Manager (12–18 months). Own the supply chain function as Enerjazz scales to multiple geographies. Eligible for performance-linked incentives and future ESOP pool. KPIs You’ll Own Stockout Rate < 2% PO-to-Delivery Lead Time Accuracy > 90% Procurement Cost Savings vs. Benchmark On-Time Dispatch Rate > 95% Documentation Accuracy (PO/GRN/Billing) > 98% Why Join Enerjazz? Work at the center of India’s fastest-growing EV transformation. Build Enerjazz’s supply chain from 0 → 1 → scale. High ownership, fast learning, and direct impact on 1000+ installations. Competitive salary + growth incentives + ESOP pathway.

Job Title: Sales Coordinator Location: Delhi NCR Department: Sales & Channel Operations Reporting To: Sales Manager / CEO Role Summary Enerjazz is seeking a Sales Coordinator to keep the entire sales engine running smoothly by managing CRM, coordinating with dealers, supporting field sales teams, and ensuring timely reporting. You will handle the backend of the sales pipeline and ensure no lead or order falls through the cracks. Key Responsibilities Sales Coordination & CRM Manage CRM / lead sheets and ensure daily updates for leads, follow-ups, and closures. Coordinate dealer visits, sales schedules, demos, and field team planning. Support order processing: documentation, dealer onboarding files, and internal coordination. Lead Management & Dealer Support Qualify inbound leads before passing them to field sales. Maintain constant communication with dealers—updates, reminders, and support needs. Ensure smooth handoff to logistics, finance, and customer support teams. Reporting & Analysis Prepare daily/weekly sales dashboards: funnel stages, conversion %, and dealer activity. Track sales performance metrics and highlight bottlenecks. Support marketing in running dealer campaigns or local promotions. Process & Experience Improvement Build better coordination processes between sales → ops → support. Improve lead-handling SOPs, follow-up cadence, and reporting automation. Required Skills & Competencies Must-Have 1–3 years of experience in sales support/coordination. Proficient in Google Sheets, basic CRM systems, and sales tracking. Strong Hindi communication; relationship-oriented mindset. Organized, disciplined, and committed to follow-through. Good to Have Experience in EV, two-wheeler/three-wheeler, or battery distribution. Familiarity with Zoho CRM, Leadsquared, or similar tools. Basic data analysis skills. KPIs You Will Own CRM Data Accuracy: > 99% Lead Follow-up Timeliness: 100% Dealer Meeting Coordination Accuracy: > 98% Daily/Weekly Dashboard Submission: 100% Order Process Errors: < 2% Why Join Enerjazz? Become the backbone of a fast-scaling EV sales organization. Work closely with field sales & founders and grow quickly into Sales Ops Lead. Competitive compensation + performance incentives + ESOP pathway.

About Enerjazz Tech Enerjazz Tech is shaping the future of electric mobility in India. Backed by Y Combinator, we are building India’s largest battery swapping network for commercial electric vehicles, with a focus on making clean transport affordable and accessible. Our lithium-ion battery solutions power more than 2 million e-rickshaws and commercial EVs, helping drivers earn more and run further. Founded by leaders from IIT Kharagpur and seasoned experts in energy, batteries, and mobility, Enerjazz is driven by the belief that accessible energy storage will define India’s transportation future. Purpose of the Role The Senior Manager – Electric Vehicle Financing will spearhead the development and execution of innovative financing solutions tailored for commercial EV owners and fleet operators. This role is critical to Enerjazz’s mission: breaking down financial barriers to EV adoption and accelerating the transition to clean mobility. You’ll bridge partnerships between NBFCs, banks, and fintech, design customer-centric finance products, and ensure that thousands of small entrepreneurs and drivers can participate in India’s EV revolution. Key Responsibilities 1. Financing Strategy & Product Development Design and roll out new financing solutions for electric rickshaws, batteries, and EV fleets, including loans, leases, and pay-per-use models. Identify market gaps, customer pain points, and emerging trends in EV financing; translate these insights into product innovation. 2. Partnership Development Forge and manage relationships with banks, NBFCs, MFIs, and fintechs to create accessible EV financing options. Negotiate commercial terms and drive strategic alliances to expand Enerjazz’s reach and market presence. 3. Sales Enablement & Customer Success Develop processes and collateral to enable the channel sales team and partners to promote financing solutions effectively. Work closely with on-ground teams to drive awareness and adoption among drivers, fleet operators, and small business owners. 4. Risk Management & Compliance Collaborate with finance partners to design robust underwriting processes and mitigate credit risk. Ensure all products and partnerships comply with regulatory requirements and industry standards. 5. Analytics & Reporting Track performance metrics, customer feedback, and portfolio health; recommend corrective actions to ensure targets are met. Prepare regular dashboards, presentations, and insights for senior leadership and external partners. Skills & Competencies Required: 8+ years’ experience in product, business development, or partnerships in vehicle financing, fintech, NBFC, or banking—ideally in electric mobility or commercial vehicle financing. Proven ability to conceptualize, launch, and scale financial products in a dynamic, fast-growth environment. Strong network within NBFCs, banks, or fintech ecosystem, especially in North and East India. Deep understanding of risk, underwriting, and compliance frameworks in vehicle or consumer financing. Excellent negotiation, stakeholder management, and communication skills. Entrepreneurial spirit—hands-on, solutions-oriented, and comfortable with ambiguity and rapid change. Preferred: Experience working with EV OEMs, energy companies, or e-mobility startups. Experience in top EV financing companies like Akasa Finance Ltd, Amrit Malwa Capital, AMU Leasing, Jagrawal Credits etc. is preferred but not mandatory. Prior exposure to designing financial products for underserved or emerging markets. Fluency in English and Hindi; regional language skills are a plus. Why Join Enerjazz? Drive financial innovation at the intersection of clean energy, mobility, and fintech. Work with visionary founders and a passionate team set on transforming India’s EV ecosystem. High ownership, rapid career progression, and the chance to shape a business vertical from the ground up. Competitive compensation and ESOPs. Ready to shape the future of EV financing with u

About Enerjazz Tech Enerjazz Tech is a Y Combinator-backed startup on a mission to electrify India’s commercial vehicle segment. We’re building the country’s largest battery swapping network for e-rickshaws and commercial EVs, making clean mobility affordable, accessible, and scalable. Our team blends industry depth with startup agility and is rapidly expanding to deliver on an ambitious vision. Purpose of the Role The Talent acquisition manager will support Enerjazz’s rapid growth by independently driving end-to-end recruitment for junior and mid-level positions across all functions. You’ll play a critical role in shaping teams, ensuring only the right talent joins, and adopting new-age tools to make hiring more efficient. Key Responsibilities Own the full recruitment lifecycle for junior and mid-level roles—sourcing, screening, interviewing, and closing positions across sales, operations, customer support, logistics, and other departments. Write and publish compelling job descriptions across relevant job boards, social media, and referral networks. Source active and passive candidates using platforms like LinkedIn, Naukri, and other digital channels. Conduct structured telephonic/video interviews—ask the right role-specific and behavioural questions to assess fit, skill, and attitude. Use ChatGPT and other AI tools to draft job postings, screen candidate responses, prepare interview questions, and improve overall hiring efficiency. Schedule interviews with hiring managers, gather feedback, and manage candidate communications for a positive experience. Coordinate offer rollouts, joining documentation, and onboarding with HR and admin teams. Maintain accurate trackers, dashboards, and MIS for all open and closed positions. Support employer branding, campus engagement, and process improvement initiatives. Skills & Competencies Required: 2–4 years’ experience in recruitment or talent acquisition, preferably in a startup or high-growth environment. Sound understanding of the hiring process, and ability to independently manage multiple mandates. Experience sourcing and screening candidates for junior and mid-level roles across functions. Strong interviewing skills, with the ability to ask relevant questions to assess both technical and behavioural competencies. Hands-on experience using job portals (LinkedIn, Naukri, Indeed, etc.) and AI-based tools like ChatGPT for recruitment-related tasks. Excellent communication, organizational, and stakeholder management skills. Proficiency in Excel/Google Sheets and basic HR/recruitment software. Fluent in English and Hindi. Preferred: Prior experience hiring for EV, automotive, logistics, or consumer tech sectors. Experience with employer branding, campus hiring, or digital engagement. Why Join Enerjazz? Directly influence the talent engine of a high-growth clean mobility startup. Exposure across functions and a collaborative, agile culture. Opportunity to learn and use the latest digital and AI recruitment tools. Competitive compensation, with clear growth trajectory. **Ready to drive smart, tech-powered hiring for India’s EV revolution?** Apply now to join Enerjazz Tech as our Junior Recruiter.

Technical Customer Support Manager (Lithium-Ion Batteries) Location: Delhi NCR (On-site / Field + Office) Type: Full-time Reporting to: Founder / Head of Operations About Us We’re a rapidly growing startup powering the electric mobility revolution by selling and financing high-quality lithium-ion batteries to e-rickshaw drivers across India. Our focus is on reliability, performance, and building long-term trust with our customers. We’re now hiring a Technical Customer Support Manager who deeply understands lithium-ion battery packs — from cell configuration to BMS to IOT, safety protocols, and failure diagnostics — and can manage technical customer issues, improve field performance, and reduce defects. Role Overview This is a hands-on technical support role with ownership of post-sale customer experience. You will investigate customer complaints, conduct root-cause analysis, coordinate with suppliers, and work with our field and support teams to ensure battery quality and performance in the real world. Ideal for someone who has worked as a Quality Lead, Product Engineer, or Procurement Manager in a lithium-ion battery company and wants to apply that knowledge in a fast-paced customer-facing role. Key Responsibilities 🛠 Technical Customer Support Lead the investigation of battery-related customer complaints and breakdowns Analyze returned or faulty packs and provide quick root-cause assessments Guide field teams on troubleshooting procedures and best practices Handle high-priority technical escalations from support or operations 🧪 Battery Quality & Technical Evaluation Assess suppliers’ battery pack quality and provide feedback for improvement Help define and enforce incoming quality control (IQC) and field testing standards Work closely with the procurement team to approve or reject packs based on real-world data 🔁 Process Improvement Track recurring battery issues and drive product or supplier changes Contribute to internal SOPs and checklists for field support and installation quality Train frontline sales/support staff on basic battery technical literacy Who You Are 4–10 years in lithium-ion battery manufacturing, QC, or procurement roles Deep knowledge of battery pack design, cell quality, BMS, and common failure modes Has worked with suppliers, test labs, or vendors and understands quality control loops Comfortable working in customer-facing, real-world environments Hands-on, structured, and fast at diagnosing root causes Fluent in Hindi and English Strong documentation and communication skills Bonus If You Have Experience working in lithium-ion manufacturing companies in quality and production Exposure to e-rickshaw battery applications and on-ground customer conditions Worked with both LFP and NMC chemistries Why This Role Matters Our product lives in the hands of real drivers who depend on it every day. This role is key to ensuring our batteries perform reliably, our customers trust us, and our suppliers are held to the highest standard. You'll play a vital role in closing the loop between product, field, and customer.

Location: Delhi NCR About Us: We’re a fast-growing EV startup solving battery financing for India’s most hardworking vehicles — electric rickshaws. With money raised from global investors and operations in 5 cities, we aim to make clean mobility accessible to the informal segment through innovative battery financing and distribution. We’re now hiring a hands-on Support & MIS Coordinator to help us stay organized, customer-focused, and data-driven as we scale sales. Role Overview: This is a high-ownership role where you will act as the nerve center between our field team, customers, and leadership — collecting daily data, organizing field inputs, supporting customer escalations, and ensuring nothing falls through the cracks. What You’ll Do: Own and update key trackers (sales, collections, customer complaints, battery issues) Create and manage Google Forms and Sheets for daily field inputs Follow up with sales/ops team to ensure timely data submissions Share daily and weekly reports with leadership — clean, visual, and actionable Support battery customers by tracking complaints and coordinating resolution Track battery health data (shared by tech/device team) and flag early warnings Maintain field agent rosters, incentive records, and escalation logs You Should Have: 3–5 years of experience in field ops support / MIS / coordination roles Strong command of Google Sheets, Forms, and basic formulas (pivot tables, filters, etc.) Ability to follow up proactively with multiple team members and ensure compliance Basic comfort with numbers, dashboards, and reporting Good written and spoken Hindi & English Fast learner with a “get-it-done” attitude Nice to Have: Past experience in EV, fintech, lending, logistics, or mobility startups Basic exposure to CRM, collection systems, or battery tracking tools Experience working with field teams in Tier 2/3 cities Why Join Us? Be part of a small, driven team building real impact in clean mobility Learn operations, customer success, and data reporting from the ground up Get a front-row seat to how a high-growth EV startup is built Work directly with the leadership team and take ownership of critical systems

About Enerjazz Tech Enerjazz Tech is a Y Combinator-backed startup building India’s largest battery swapping network for commercial electric vehicles. We empower more than 2 million e-rickshaw owners and fleet operators by making clean mobility affordable, accessible, and profitable. Founded by industry leaders with deep experience in energy, batteries, and e-mobility, Enerjazz is scaling rapidly to transform how India moves. Purpose of the Role As Sales Manager – Field & Telecalling Team Lead, you will drive growth by managing both on-ground sales executives and in-house telecallers. You will build, coach, and energize a high-performing team to acquire new customers, drive battery adoption, and deliver on ambitious sales targets. This role is central to Enerjazz’s scale-up journey and is ideal for someone who thrives in an entrepreneurial, results-driven environment. Key Responsibilities 1. Team Management & Performance Recruit, train, and lead a team of field sales executives and telecallers. Set clear sales targets and performance KPIs; monitor daily, weekly, and monthly progress. Provide hands-on coaching, regular feedback, and motivation to drive team success. 2. Sales Execution Plan and execute field sales activities across target geographies (market visits, roadshows, demos, local partnerships). Guide telecalling efforts for lead generation, customer conversion, and upselling/cross-selling. Resolve escalated customer queries or objections to close deals. 3. Process, Reporting & CRM Implement structured sales processes and ensure CRM adoption for accurate tracking of leads, customer interactions, and pipeline health. Analyse sales data to identify trends, gaps, and growth opportunities; present regular updates to management. 4. Cross-functional Collaboration Coordinate with operations, marketing, and customer support to ensure seamless customer onboarding and satisfaction. Gather market feedback and share actionable insights to refine product offerings and messaging. Skills & Competencies Required: 6+ years’ experience in sales management, preferably with experience managing both field and telecalling teams in EV, automotive, FMCG, NBFC, or related sectors. Demonstrated ability to deliver and exceed sales targets in a fast-paced, high-growth environment. Strong leadership, team-building, and people management skills. Excellent communication, persuasion, and problem-solving abilities. Hands-on experience with CRM tools (Zoho, Salesforce, etc.) and data-driven sales management. Fluent in Hindi and English; additional regional languages are a plus. Preferred: Prior experience in electric mobility, battery, or automotive sectors. Familiarity with working with micro-entrepreneurs, dealers, or channel partners. Why Join Enerjazz? Lead and scale high-impact sales teams in a high-growth clean mobility startup. High ownership, rapid career advancement, and direct impact on business results. Work with visionary founders and a passionate team committed to driving change. Competitive compensation and ESOPs. Ready to lead Enerjazz’s sales expansion across the field and on the phone? Apply now to join Enerjazz Tech as our Sales Manager – Field & Telecalling Team Lead. Enerjazz Tech is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

About Enerjazz Tech Enerjazz Tech is at the forefront of India’s electric mobility revolution. As a Y Combinator-backed startup, we are redefining the future of commercial transportation by making lithium-ion batteries affordable and accessible for over 2 million electric rickshaws and other commercial EVs across the country. Our mission: Build a robust battery swapping network that empowers EV owners to earn more and drive further, accelerating the shift to sustainable transport. Founded by industry leaders from IIT Kharagpur and with deep roots in energy strategy and battery innovation, Enerjazz is not just building products—we’re building the backbone of India’s clean mobility ecosystem. The Opportunity As Channel Sales Head – North, you will be responsible for driving revenue and market share by building and scaling our channel partner network across Northern India. This is a high-impact leadership role where your work directly shapes Enerjazz’s growth trajectory, partner ecosystem, and customer reach in one of the country’s most dynamic EV markets. Key Responsibilities 1. Channel Development & Management Identify, onboard, and nurture high-potential channel partners, dealers, and distributors across Northern India. Design, implement, and manage partner incentive programs to drive engagement and sales performance. Establish structured partner reviews, performance tracking, and regular field visits. 2. Revenue & Market Growth Deliver aggressive sales targets through effective channel strategy and execution. Expand market coverage in key territories—identify whitespace, unlock new cities, and scale penetration. Lead product launches, promotions, and initiatives with channel partners to maximise adoption. 3. Relationship Management Build trusted relationships with key stakeholders within partner organizations. Act as the primary escalation point for critical partner issues, ensuring swift resolution and long-term loyalty. Drive customer success in collaboration with the operations and service teams. 4. Market Intelligence & Strategy Monitor competitor activity, pricing, and channel practices—bring actionable insights to internal strategy discussions. Collaborate with the product, supply chain, and marketing teams to customize solutions for the market’s unique needs. 5. Leadership & Reporting Build and mentor a high-performance sales team focused on channel success. Prepare and present periodic business reviews, forecasts, and market analysis to senior leadership. Skills & Competencies Required: 8+ years’ experience in channel sales, distribution management, or partner development, ideally in EV, automotive, batteries, or FMCG sectors. Demonstrated track record of building, scaling, and managing multi-city partner networks in North India. Strong analytical skills and hands-on experience in driving sales KPIs and operational efficiency. Excellent communication, negotiation, and relationship-building abilities. Highly entrepreneurial, self-driven, and comfortable working in a fast-paced startup environment. Preferred: Exposure to the electric mobility or energy storage sector. Understanding of the challenges and opportunities in the EV ecosystem in India. Ability to work cross-functionally and adapt quickly to changing business needs. Fluent in English and Hindi; additional regional languages a plus. Why Enerjazz? Be a part of a mission-driven, high-growth startup shaping the future of clean mobility in India. Work directly with visionary founders and a passionate, innovative team. Fast-track career progression, high ownership, and the opportunity to build and lead a business vertical. Competitive compensation and ESOPs. Ready to drive the electric mobility revolution with us? Apply now to join Enerjazz Tech as our Channel Sales Head – North.