What the role involves
Position: Credit Financing & Collection Manager Location: Noida, Uttar Pradesh (Office-based) Company: Enerjazz – YC-backed lithium-ion battery startup for e-rickshaws
Role Overview Own credit control and collections for e-rickshaw battery financing. Focus on timely recovery of EMIs/dues through phone calls and maintain accurate MIS/reports to keep portfolio healthy and cash flow strong.
Key Responsibilities
Handle telephonic collections: outbound calls for payment reminders, follow-ups on overdue accounts, negotiations, and dispute resolution.
Track and recover dues with high efficiency (target >90-95% collection).
Prepare and update daily/weekly MIS: aging reports (0-30, 31-60, 61-90+ days), collection efficiency, cash collected vs. target.
Use Excel/Google Sheets and CRM to maintain accurate records of all dues, payments, and exceptions.
Work closely with customer support, field team, and finance to resolve issues quickly.
Follow SOPs, educate customers on timely payments, and escalate high-risk cases.
Monitor portfolio health and suggest ways to reduce defaults.
Requirements
4–7 years in collections/credit control (preferably NBFC, microfinance, vehicle financing, or fintech).
Strong experience in phone-based collections
Excellent with Excel (pivots, dashboards), Google Sheets, and CRM tools.
Fluent in Hindi & English; good at firm yet empathetic communication.
Graduate (Commerce/Finance preferred).
Organized, target-driven, comfortable in startup pace.
Preferred
Experience in EV, e-rickshaw, or asset financing.
Knowledge of digital reminders, auto-debit, WhatsApp/SMS collections.
What We Offer
Competitive salary
Impactful work helping e-rickshaw drivers earn more sustainably.
Office-based role in Noida with growth opportunities.
About Enerjazz
Enerjazz is building a battery swapping network (like gasoline stations) for 2M+ commercial electric vehicles in India. We make batteries affordable for EV owners and enable them to earn 80% more.
Full Enerjazz profile