Chief of Staff

Role

Chief of Staff

Location

• Delhi NCR / Field-Heavy
• Reporting To: CEO / Founder
• Type: Full-time

Overview

We’re looking for a hands-on, detail-obsessed Chief of Staff to ensure daily alignment, follow-through, and performance across all core functions — Sales (Channel, D2C, Inside), Finance/Underwriting, Customer Support, and Data. You’ll work closely with the founder to translate high-level goals into daily execution, ensure teams are coordinated, and build a high-trust, high-accountability work culture.

This is not a desk job — it’s for someone who thrives on making sure things get done, loves solving people/process problems, and can work closely with diverse teams across functions. Your job: zero excuses, zero rework.

Why This Role is Critical

This role will shape how execution happens at our company as we scale. It’s ideal for someone who wants to be part of a founder’s core team, cares about outcomes, and wants to help build a lean, execution-obsessed, people-first company from the inside.

Key Responsibilities

• Drive Execution: Follow up on decisions from founder/leadership meetings and ensure timely execution across functions.
• Track Team Progress: Monitor and report daily/weekly progress of sales, underwriting, support, and data functions.
• Unblock Teams: Coordinate across teams to resolve operational bottlenecks, communication gaps, or ownership issues.
• Lead Reviews: Run daily or weekly huddles with teams to drive accountability and alignment.
• Ensure Visibility: Maintain dashboards or trackers (sheets or tools) for lead conversion, loan processing, customer issues, and other core metrics.

Culture Champion

• Engage with individual team members regularly to ensure a motivated, open, and collaborative work environment.
• Be the Founder’s Right Hand: Act as an extension of the CEO to drive clarity, speed, and execution focus across teams.

Ideal Profile

• 4–8 years of experience in operations, sales execution, or business management roles
• Experience working in startups, EV, fintech, mobility, lending, or logistics preferred
• Can work across teams — from salespeople and underwriters to support staff and data folks
• Strong interpersonal skills — knows when to push, when to support, and how to lead without ego
• Excellent with Google Sheets / Excel; comfort with CRM or project tools a plus
• Fluent in Hindi and English
• Bias for action and clarity — gets things done without getting lost in process
• Graduate from a reputed college is preferred

KPIs

• % of meeting action items closed on time
• Daily/weekly task closure across teams
• Internal team satisfaction and unblock rate
• Sales-to-finance-to-install TAT
• Operational hygiene (trackers, reviews, reporting)

Please fill this google form to apply. - https://forms.gle/Qs2e5q5ycZ9Ab5FJ8