Senso

Senso.ai** (YC W24) · New York, NY (Hybrid)** The Mission: Infrastructure for the Agentic Web The internet was originally designed for humans—over 1 billion domains built for eyeballs, not algorithms. But the paradigm has shifted. AI agents require structure, context, and continuous verification to function. Senso is the infrastructure for the Agentic Web. We turn messy enterprise data stuck in outdated Systems of Record into auditable, continuously verified ground truth context optimized for agents. This context allows AI agents to thrive by safely answering questions, recommending products, and transacting on behalf of users and other agents. As the landscape shifts from SEO to GEO to Agentic Commerce, Senso is the context and verification layer that makes AI commerce usable at scale. The Opportunity We are hiring a fleet of Account Executives to tap into greenfield opportunities where the market for agents is quickly emerging, and you will be paving the way.  We’re looking for someone that is immersed in the Ad Tech/Marketing Tech world. Build strong relationships with leading brands, agencies, payment providers, eCommerce platforms, and model providers to expand usage directly to enterprise and through our rapidly growing partner network. This is a high-leverage, relationship-driven position for a sophisticated seller. You will initially inherit a substantial, active pipeline and work as a strategic extension of the CEO to convert strong engagement into revenue. You will be instrumental in defining our sales motion for specific verticals and solidifying our position as the standard for Agentic Commerce. What You’ll Do Harvest & Close: Take ownership of partner-sourced enterprise opportunities currently in flight. You will drive these deals from discovery to contract execution. Strategic Co-Selling: Partner with platforms, agencies, AI labs, and payment ecosystems to drive deals. You will act as the commercial architect, aligning partner incentives with Senso’s value. Expand the Network: Identify and activate high-leverage partners (Agencies, Enterprise, Merchant Ecosystems, AI Labs) that feed your pipeline. Evangelize the Future: Position Senso as the AI verification layer. You aren't just selling software; you are educating enterprise buyers on the shift to Agentic Commerce. Executive Leverage: Act as a "force multiplier" for the CEO in high-stakes commercial negotiations. Who You Are Enterprise Seller — 8–12+ years closing complex, multi-stakeholder deals. Comes from the Ad Tech/Marketing Tech world. Relationship-Driven — You build pipeline through trust, partners, and warm networks—not spray-and-pray outbound. Proven Closer — Experience selling platform, infra, or ecosystem-led solutions. AI-Native Thinker — You intuitively understand agents, data integrity, and how AI workflows are evolving. Builder Mentality — High ownership, high urgency, low ego. Comfortable defining the playbook while running it. How You’re Measured Revenue — Closed ARR from partner and enterprise deals. Expansion — Growth within active partner accounts. Ecosystem Impact — New partners activated and producing pipeline. Execution Quality — Deal velocity, rigor, and conversion efficiency. Compensation & Culture High Upside: Competitive base salary + aggressive variable compensation tied directly to closed revenue; start with a partner-led pipeline handed to you on a silver platter.  Ownership: Competitive equity package. Location: NYC-based role with hybrid flexibility. We believe in the power of in-person collaboration to move fast. How to Apply (Required) Include one example of an AI agent you’ve built, deployed, or meaningfully worked with. We’re not evaluating code—we’re evaluating your understanding of how agents reason, transact, and engineer context.

The Mission: Infrastructure for the Agentic Web The internet was originally designed for humans—over 1 billion domains built for eyeballs, not algorithms. But the paradigm has shifted. AI agents require structure, context, and continuous verification to function. Senso is the infrastructure for the Agentic Web. We turn messy enterprise data stuck in outdated Systems of Record into auditable, continuously verified ground truth context optimized for agents. This context allows AI agents to thrive by safely answering questions, recommending products, and transacting on behalf of users and other agents. As the landscape shifts from SEO to GEO to Agentic Commerce, Senso is the context and verification layer that makes AI commerce usable at scale. The Opportunity We are seeking an experienced Customer Success Specialist to own day-to-day client relationships and ensure our customers achieve maximum value from Senso's AI platform. Reporting to the Lead of Customer Success, this role is critical to scaling our customer base while maintaining high satisfaction and retention rates. The ideal candidate combines technical aptitude with exceptional relationship management skills, thriving in a fast-paced environment where they can directly impact customer outcomes and company growth. Key Responsibilities 1. Customer Relationship Management ·   Own day-to-day relationships for an assigned portfolio ·   Conduct regular check-ins, business reviews, and success planning sessions ·   Serve as primary point of contact for operational questions and issue resolution 2. Onboarding and Implementation Support ·   Facilitate customer onboarding processes from kickoff through go-live ·   Coordinate with the development team on technical setup (SSO, workflows, integrations) ·   Train customers on platform functionality and best practices 3. Account Health and Retention ·   Monitor usage metrics and proactively address adoption challenges ·   Identify and mitigate churn risks through engagement and issue resolution ·   Maintain customer health scores and document account status ·   Drive renewal conversations and expansion opportunities in collaboration with sales 4. Product Feedback and Advocacy ·   Gather product feedback and communicate customer needs to product team ·   Document common use cases, pain points, and feature requests ·   Serve as customer advocate internally, ensuring client voices inform roadmap decisions 5. Cross-Functional Collaboration ·   Collaborate with Product and Engineering on technical issues and feature requests ·   Work with Implementation team to ensure seamless handoffs from sales to delivery ·   Support marketing with case studies, testimonials, and reference calls Requirements 1. Experience ·   2-3 years of experience in customer success, account management, or client services ·   Proven track record managing B2B SaaS customer relationships ·   Experience with technical products or AI/ML platforms preferred ·   Background in financial industry is a strong plus 2. Skills and Expertise ·   Exceptional communication skills - written, verbal, and presentation ·   Strong organizational skills with ability to manage multiple accounts simultaneously ·   Technical aptitude to understand product functionality and troubleshoot issues ·   Data-driven mindset with experience using analytics to drive customer outcomes ·   Proficiency with CRM systems (HubSpot preferred) and CS platforms 3. Competencies ·   Customer-centric approach with genuine commitment to client success ·   Proactive problem-solver who anticipates needs and takes ownership ·   Collaborative team player who thrives in cross-functional environments ·   Adaptable and comfortable with ambiguity in a fast-growing startup ·   Results-oriented with focus on retention, expansion, and customer satisfaction 4. Industry Knowledge ·   Understanding of AI and generative AI concepts ·   Familiarity with knowledge management or content optimization 5. Education ·   Bachelor's de

Head of Sales Senso.ai** (YC W24) · New York, NY / San Francisco, CA / Toronto, ON (Hybrid)** The Mission: Infrastructure for the Agentic Web The internet was built for humans. AI agents require structure, context, and continuous verification to operate safely at scale. Senso is the infrastructure for the Agentic Web. We turn fragmented enterprise data locked in outdated Systems of Record into auditable, continuously verified ground-truth context optimized for agents. This enables AI agents to answer, recommend, transact, and support with confidence. As the market shifts from SEO → GEO → Agentic Commerce, Senso is the context and verification layer that makes AI commerce and post-transaction workflows usable in the real world. The Opportunity We are hiring our first Head of Sales to define and scale Senso’s go-to-market engine. This is a founder-level leadership role. You will own sales strategy end-to-end: positioning, ICP definition, partner-led motion, enterprise execution, forecasting, hiring, and culture. You will work directly with the CEO to turn strong inbound, partner demand, and category momentum into a predictable, scalable revenue engine. This role is ideal for a sales leader who thrives in new markets, understands platform and ecosystem selling, and can sell a category-defining product to sophisticated enterprise buyers. What You’ll Do Define the Sales Motion Architect Senso’s GTM strategy across enterprise, partners, and verticals. Own ICP definition, qualification frameworks, deal structure, pricing, and sales process. Translate a complex product into a simple, compelling commercial narrative. Build & Lead the Team Hire, coach, and scale a high-performance sales org (AEs, SDRs, Sales Ops). Establish forecasting rigor, pipeline hygiene, and performance management. Build a culture of accountability, curiosity, and velocity. Own Revenue & Forecast Carry executive accountability for pipeline, bookings, and ARR. Close and co-sell strategic enterprise deals alongside the CEO. Develop repeatable motions that convert partner-sourced demand into revenue. Ecosystem & Partner Sales Build and scale partner-led revenue with platforms, agencies, AI labs, and payment ecosystems. Align incentives across partners and enterprise buyers. Position Senso as the default verification and knowledge layer for agent platforms. Market Signal → Product Loop Act as the voice of the market. Feed customer and partner insights back into product, pricing, and roadmap decisions. Who You Are Senior Sales Leader 12–20+ years in enterprise sales with experience scaling teams and revenue. Proven track record taking companies from early traction to predictable growth. Ecosystem Seller Deep experience in platform, infra, AdTech/MarTech, FinTech, or data ecosystems. Comfortable selling through partners, not just direct outbound. AI-Native Thinker Strong intuition for AI agents, knowledge systems, data integrity, and workflow automation. Understands how enterprise buyers evaluate trust, accuracy, and risk. Builder Mentality High ownership, high judgment, low ego. Comfortable defining the playbook while running it. How You’re Measured Revenue: Closed ARR and forecast accuracy. Repeatability: Conversion of pipeline into a scalable sales motion. Ecosystem Impact: Partners activated and producing consistent pipeline. Team Quality: Hiring, ramp time, and performance of the sales org. Compensation & Culture High Upside: Competitive executive base + significant performance-based upside. Ownership: Meaningful equity aligned with company-level outcomes. Founder Access: Direct partnership with the CEO and leadership team. Location: Hybrid with flexibility across NYC, SF, and Toronto.