Protex AI

Protex AI is the AI Safety and Operations Intelligence Company. At Protex AI, we are at the forefront of AI-driven computer vision, building a safer, smarter industrial workplace with an intelligent operating system that redefines how facilities operate. Backed by top-tier global investors, we recently secured a $36 million Series B to accelerate our mission. Industry leaders like DHL, Amazon, and Tesla trust Protex AI to drive measurable safety improvements, achieving an average 64% risk reduction within just three months of deployment. Operating in 20+ countries, Protex is the go-to safety partner for Fortune 500 manufacturing and logistics enterprises, transforming workplace safety with real-time, AI-powered insights. Job Overview: Internally known as our "Enterprise Client Strategist". An Enterprise Client Strategist is a motivator, trusted advisor, and strategic coordinator responsible for guiding enterprise clients through their journey with Protex AI. You'll guide clients from late-stage sales through rollout, adoption, expansion, and ongoing optimization - translating their safety and operational goals into measurable platform outcomes. This role blends relationship management, project coordination, and commercial awareness. You're not a technical support rep, but you bring strong platform fluency and know how to remove blockers, align stakeholders, and connect adoption to business results. You're curious, empathetic, and comfortable navigating ambiguity across complex organizations. Reports to: Director of Client Experience Portfolio: 8–12 enterprise accounts, covering roughly $1.5–$3M+ ARR Team context: Part of a growing CS team with peers in similar roles across regions Location: Any state in EST (Eastern Standard Time) Success Targets: Time to Measurable Impact (TTMI): Target 60-90 days from user access date Net Retention Rate: Target 120%+ across your portfolio NPS: Target of 65+ across the team Client Health: Proactive account management with no unexpected churn Expansion: Identify and support expansion opportunities; partner with Commercial on pipeline Key Responsibilities: Client Relationship & Value Delivery Build trusted relationships with both site-level operators and executive stakeholders. Translate client goals into platform strategies and action plans that lead to measurable impact (TTMI). Host recurring business reviews that connect platform usage to outcomes executives care about: risk reduction, efficiency gains, scalability, and ROI. Know when to listen, lead, escalate, or step back; you're attuned to organizational dynamics and protect trust through every interaction with preparedness and professionalism. Platform Adoption & Guidance Coach clients on using Protex AI to drive safety, operational, and cultural improvements. Maintain deep platform fluency to set realistic expectations and develop site-specific usage strategies, platform configurations, reporting, and site investigations. Embed Protex into daily operations by aligning platform usage with client SOPs and workflows. Monitor usage, spot early signs of disengagement, and lead recovery efforts before they escalate. Escalate technical or product blockers with clear context so internal teams can act quickly. Project Coordination & Rollouts Drive rollout timelines and milestone delivery in partnership with Commercial and Implementation, supporting the 45-day Time to Live target from device delivery to cameras connected. Coordinate multi-site rollouts; keep stakeholders aligned and momentum steady with accountability. Identify and resolve workflow friction, client-side or internal, before it becomes a blocker. Pre-Sale & Expansion Support Join late-stage sales conversations to showcase the client journey and set realistic expectations. Partner with Commercial to align pilot scope with long-term adoption and growth goals. Deliver value narratives that support expansion conversations and contract ren

Protex AI is the AI Safety and Operations Intelligence Company. At Protex AI, we are at the forefront of AI-driven computer vision, building a safer, smarter industrial workplace with an intelligent operating system that redefines how facilities operate. Backed by top-tier global investors, we recently secured a $36 million Series B to accelerate our mission. Industry leaders like DHL, Amazon, and Tesla trust Protex AI to drive measurable safety improvements, achieving an average 64% risk reduction within just three months of deployment. Operating in 20+ countries, Protex is the go-to safety partner for Fortune 500 manufacturing and logistics enterprises, transforming workplace safety with real-time, AI-powered insights. About us: At Protex AI, we are at the forefront of AI-driven computer vision, building a safer, smarter industrial workplace with an intelligent operating system that redefines how facilities operate. Backed by top-tier global investors, we recently secured a $36 million Series B to accelerate our mission. Industry leaders like DHL, Amazon, and Tesla trust Protex AI to drive measurable safety improvements, achieving an average 64% risk reduction within just three months of deployment. Operating in 20+ countries, Protex is the go-to safety partner for Fortune 500 manufacturing and logistics enterprises, transforming workplace safety with real-time, AI-powered insights. About the Team The Infrastructure Team builds and maintains the core foundation that powers all Protex systems, ensuring scalable data infrastructure, robust edge-to-cloud connectivity, and high-performance backend services. We support edge deployments for real-time computer vision applications and deliver resilient systems to enable proactive workplace safety at global scale. About the Role We’re looking for an Engineering Manager to lead infrastructure efforts across cloud and edge environments. You’ll architect and implement CI/CD pipelines, design scalable observability systems, and drive system reliability across globally distributed environments. You'll help shape a seamless developer experience, maintain environment parity (Dev, Stage, Prod), and ensure secure, high-quality data across all regions. You’ll work closely with engineering teams to support well-architected, cost-effective, and secure infrastructure. This includes proactive cost management, cloud security enforcement, and compliance with regional standards like GDPR. What You'll Need 8+ years of professional experience in DevOps, Infrastructure, or SRE roles. Including 2+ years in a technical management role. Solid knowledge of AWS services (e.g., Lambda, EC2, S3, CloudWatch) Hands-on experience with Terraform Proven experience in SRE with a focus on uptime, reliability, and system health Expertise in monitoring, observability, and reliability best practices Strong experience with CI/CD pipeline design and automation (cloud and edge) Experience with real-time, distributed, or IoT infrastructure Experience with Unix-based operating systems Experience or interest in Edge device management Experience managing split environments (Dev, Staging, Prod) with consistent, production-quality data Ability to deploy infrastructure across regions while maintaining GDPR and other compliance standards Strong focus on developer experience and supporting cross-functional teams Strong understanding of cloud security best practices (secrets management, threat prevention, vulnerability mitigation) Ability to influence technical direction, mentor others, and drive execution Bachelor’s degree in Computer Science or a related field Nice To Have Expertise in CI/CD pipeline development for edge deployments Experience implementing best practices to improve DORA metrics Bonus if you've helped a team adopt AI-first workflows, we know this is new territory and we're figuring it out too. Why Join Us At Protex AI, you'll work on cutting-edge problems with a mission-drive

Protex AI is the AI Safety and Operations Intelligence Company. At Protex AI, we are at the forefront of AI-driven computer vision, building a safer, smarter industrial workplace with an intelligent operating system that redefines how facilities operate. Backed by top-tier global investors, we recently secured a $36 million Series B to accelerate our mission. Industry leaders like DHL, Amazon, and Tesla trust Protex AI to drive measurable safety improvements, achieving an average 64% risk reduction within just three months of deployment. Operating in 20+ countries, Protex is the go-to safety partner for Fortune 500 manufacturing and logistics enterprises, transforming workplace safety with real-time, AI-powered insights. The Opportunity We're looking for a driven and results-oriented Enterprise Account Executive to join our growing team. This isn't just a sales role; it's a chance to make a tangible impact by introducing our innovative solution to new enterprise clients while also nurturing and expanding relationships within our existing customer base. You'll be a key player in accelerating our growth, owning the full sales cycle from initial engagement to successful close, and identifying opportunities for expansion within accounts. What You'll Do Drive New Business Acquisition: Own the entire sales process for enterprise accounts, from strategic prospecting and lead generation to contract negotiation and closing. You'll work closely with our marketing team to develop and execute targeted outbound campaigns that resonate with key safety stakeholders. Cultivate and Expand Existing Relationships: Collaborate with our Customer Success team to foster strong, lasting partnerships with current clients. Identify and capitalize on upsell and cross-sell opportunities, ensuring high customer satisfaction and maximizing lifetime value. Engage Key Stakeholders: Connect with multiple decision-makers responsible for health and safety in large industrial, manufacturing, and production environments. You'll skillfully navigate complex organizational structures to build consensus and drive deals forward. Achieve and Exceed Targets: Consistently meet and exceed quarterly new business and expansion revenue goals, demonstrating your ability to close significant deals. Represent Protex AI: Attend and actively participate in relevant Health and Safety conferences and expos across Europe, showcasing our platform and generating new business opportunities. Leverage Sales Technology: Utilize tools like HubSpot and LinkedIn Sales Navigator to optimize your sales process, manage your pipeline efficiently, and ensure a data-driven approach to your work. What You'll Bring Proven Sales Acumen: 5+ years of experience in a full-cycle sales role, ideally selling B2B software to enterprise clients. While experience selling Health and Safety software into industrial or manufacturing sectors is a plus, your track record of success is paramount. Consistent Overperformance: A demonstrated history of exceeding sales targets and outperforming peers. You're motivated by results and have a relentless drive to win. Exceptional Closing Skills: You're a natural closer, energized by the pursuit and successful sealing of new business deals. You're tenacious, resourceful, and committed to achieving your objectives. Entrepreneurial Mindset: You're a self-starter who thrives in a fast-paced, dynamic environment. You don't wait to be "spoon-fed" and are proactive in developing and refining your own sales strategies. Outstanding Communication & Collaboration: Excellent verbal and written communication skills. You're a genuine "people person" who quickly builds rapport and seamlessly collaborates with internal teams (marketing, customer success, product) to deliver an exceptional customer experience. Tech-Savvy: Comfortable and proficient with modern sales tools and CRM systems like HubSpot and LinkedIn Sales Navigator. Our Perks & Benefits Competiti

Protex AI is the AI Safety and Operations Intelligence Company. At Protex AI, we are at the forefront of AI-driven computer vision, building a safer, smarter industrial workplace with an intelligent operating system that redefines how facilities operate. Backed by top-tier global investors, we recently secured a $36 million Series B to accelerate our mission. Industry leaders like DHL, Amazon, and Tesla trust Protex AI to drive measurable safety improvements, achieving an average 64% risk reduction within just three months of deployment. Operating in 20+ countries, Protex is the go-to safety partner for Fortune 500 manufacturing and logistics enterprises, transforming workplace safety with real-time, AI-powered insights. The Opportunity We're looking for a driven and results-oriented Enterprise Account Executive to join our growing team. This isn't just a sales role; it's a chance to make a tangible impact by introducing our innovative solution to new enterprise clients while also nurturing and expanding relationships within our existing customer base. You'll be a key player in accelerating our growth, owning the full sales cycle from initial engagement to successful close, and identifying opportunities for expansion within accounts. What You'll Do Drive New Business Acquisition: Own the entire sales process for enterprise accounts, from strategic prospecting and lead generation to contract negotiation and closing. You'll work closely with our marketing team to develop and execute targeted outbound campaigns that resonate with key safety stakeholders. Cultivate and Expand Existing Relationships: Collaborate with our Customer Success team to foster strong, lasting partnerships with current clients. Identify and capitalize on upsell and cross-sell opportunities, ensuring high customer satisfaction and maximizing lifetime value. Engage Key Stakeholders: Connect with multiple decision-makers responsible for health and safety in large industrial, manufacturing, and production environments. You'll skillfully navigate complex organizational structures to build consensus and drive deals forward. Achieve and Exceed Targets: Consistently meet and exceed quarterly new business and expansion revenue goals, demonstrating your ability to close significant deals. Represent Protex AI: Attend and actively participate in relevant Health and Safety conferences and expos across Europe, showcasing our platform and generating new business opportunities. Leverage Sales Technology: Utilize tools like HubSpot and LinkedIn Sales Navigator to optimize your sales process, manage your pipeline efficiently, and ensure a data-driven approach to your work. What You'll Bring Proven Sales Acumen: 5+ years of experience in a full-cycle sales role, ideally selling B2B software to enterprise clients. While experience selling Health and Safety software into industrial or manufacturing sectors is a plus, your track record of success is paramount. Consistent Overperformance: A demonstrated history of exceeding sales targets and outperforming peers. You're motivated by results and have a relentless drive to win. Exceptional Closing Skills: You're a natural closer, energized by the pursuit and successful sealing of new business deals. You're tenacious, resourceful, and committed to achieving your objectives. Entrepreneurial Mindset: You're a self-starter who thrives in a fast-paced, dynamic environment. You don't wait to be "spoon-fed" and are proactive in developing and refining your own sales strategies. Outstanding Communication & Collaboration: Excellent verbal and written communication skills. You're a genuine "people person" who quickly builds rapport and seamlessly collaborates with internal teams (marketing, customer success, product) to deliver an exceptional customer experience. Tech-Savvy: Comfortable and proficient with modern sales tools and CRM systems like HubSpot and LinkedIn Sales Navigator. Our Perks & Benefits Competiti

Protex AI is the AI Safety and Operations Intelligence Company. At Protex AI, we are at the forefront of AI-driven computer vision, building a safer, smarter industrial workplace with an intelligent operating system that redefines how facilities operate. Backed by top-tier global investors, we recently secured a $36 million Series B to accelerate our mission. Industry leaders like DHL, Amazon, and Tesla trust Protex AI to drive measurable safety improvements, achieving an average 64% risk reduction within just three months of deployment. Operating in 20+ countries, Protex is the go-to safety partner for Fortune 500 manufacturing and logistics enterprises, transforming workplace safety with real-time, AI-powered insights. Job Overview: The Enterprise Client Strategist is a motivator, trusted advisor, and strategic coordinator responsible for guiding enterprise clients through their journey with Protex AI. You'll guide clients from late-stage sales through rollout, adoption, expansion, and ongoing optimization - translating their safety and operational goals into measurable platform outcomes. This role blends relationship management, project coordination, and commercial awareness. You're not a technical support rep, but you bring strong platform fluency and know how to remove blockers, align stakeholders, and connect adoption to business results. You're curious, empathetic, and comfortable navigating ambiguity across complex organizations. Reports to: Director of Client Experience Portfolio: 8–12 enterprise accounts, covering roughly $1.5–$3M+ ARR Team context: Part of a growing CS team with peers in similar roles across regions Success Targets: Time to Measurable Impact (TTMI): Target 60-90 days from user access date Net Retention Rate: Target 120%+ across your portfolio NPS: Target of 65+ across the team Client Health: Proactive account management with no unexpected churn Expansion: Identify and support expansion opportunities; partner with Commercial on pipeline Key Responsibilities: Client Relationship & Value Delivery Build trusted relationships with both site-level operators and executive stakeholders. Translate client goals into platform strategies and action plans that lead to measurable impact (TTMI). Host recurring business reviews that connect platform usage to outcomes executives care about: risk reduction, efficiency gains, scalability, and ROI. Know when to listen, lead, escalate, or step back; you're attuned to organizational dynamics and protect trust through every interaction with preparedness and professionalism. Platform Adoption & Guidance Coach clients on using Protex AI to drive safety, operational, and cultural improvements. Maintain deep platform fluency to set realistic expectations and develop site-specific usage strategies, platform configurations, reporting, and site investigations. Embed Protex into daily operations by aligning platform usage with client SOPs and workflows. Monitor usage, spot early signs of disengagement, and lead recovery efforts before they escalate. Escalate technical or product blockers with clear context so internal teams can act quickly. Project Coordination & Rollouts Drive rollout timelines and milestone delivery in partnership with Commercial and Implementation, supporting the 45-day Time to Live target from device delivery to cameras connected. Coordinate multi-site rollouts; keep stakeholders aligned and momentum steady with accountability. Identify and resolve workflow friction, client-side or internal, before it becomes a blocker. Pre-Sale & Expansion Support Join late-stage sales conversations to showcase the client journey and set realistic expectations. Partner with Commercial to align pilot scope with long-term adoption and growth goals. Deliver value narratives that support expansion conversations and contract renewals. Cross-Functional Collaboration You sit at the intersection of strategy, delivery, and growth. Acr

Protex AI is the AI Safety and Operations Intelligence Company. At Protex AI, we are at the forefront of AI-driven computer vision, building a safer, smarter industrial workplace with an intelligent operating system that redefines how facilities operate. Backed by top-tier global investors, we recently secured a $36 million Series B to accelerate our mission. Industry leaders like DHL, Amazon, and Tesla trust Protex AI to drive measurable safety improvements, achieving an average 64% risk reduction within just three months of deployment. Operating in 20+ countries, Protex is the go-to safety partner for Fortune 500 manufacturing and logistics enterprises, transforming workplace safety with real-time, AI-powered insights. About the Role This role owns Protex AI's inbound pipeline. You'll continue to build the demand generation engine that brings enterprise buyers to us at scale, from strategy through to execution. Reporting to the Head of Marketing & Growth, you'll have real ownership, a clear mandate, and the expectation that you'll push beyond the standard playbook to find what actually works. Your work will feed and sharpen every other GTM lever, giving sales better signals, making outbound more precise, and ensuring the right buyers are warm before they're ever touched. What You'll Own Inbound Pipeline Strategy Own the overall demand generation strategy, setting channel mix, campaign priorities, and pipeline targets in partnership with the Head of Marketing & Growth. You'll bring a point of view, not just a plan. Design and execute integrated, multi-channel campaigns that generate high-quality MQLs for the enterprise sales team. You'll know when to run the proven play and when to experiment with something no one in the category is doing yet. Treat pipeline health and attribution as a competitive advantage, maintaining a clear, honest view of what's working, cutting what isn't, and doubling down with precision. ABM & Campaign Management Design and run ABM programmes that go beyond list-and-spray, working closely with Sales on account selection, sequencing, and the creative approaches that make target accounts take notice. Own campaign management end-to-end. From brief and asset development through to launch, reporting, and optimisation. You'll bring structure to the process and creativity to the execution. Partner with Product Marketing and Content to ensure every campaign is grounded in sharp messaging and proof points that resonate with enterprise buyers, not just content that fills a channel. Tradeshows & Events Own Protex AI's global events calendar, selecting and prioritising the tradeshows, industry conferences, and owned events where our enterprise buyers actually are, not just the ones our competitors attend. Build events into the ABM motion, not alongside it. Pre-event outreach, on-the-ground engagement, and post-event follow-up should all be sequenced around target accounts, turning event presence into a precision tool, not a broadcast one. Back every event with clear ROI tracking and feed the learnings straight back into future planning. Reporting & Optimisation Own demand generation reporting across the metrics that matter, pipeline contribution, channel performance, CAC, MQL-to-SQL conversion, and campaign ROI. Partner with RevOps on HubSpot to ensure attribution is accurate, lead scoring reflects reality, and lifecycle reporting gives the full picture. Treat optimisation as a habit, not a quarterly exercise, regularly reviewing what's working, cutting what isn't, and doubling down with conviction on what converts. What You'll Need 5+ years of experience in demand generation, growth marketing, or a closely related field. Ideally in B2B SaaS and enterprise tech. Proven track record building and scaling inbound pipeline programmes, with demonstrable impact on ICP pipeline generation, MQL quality, and conversion. Hands-on across ABM, paid media, events, email nurture, and conte

Protex AI is the AI Safety and Operations Intelligence Company. At Protex AI, we are at the forefront of AI-driven computer vision, building a safer, smarter industrial workplace with an intelligent operating system that redefines how facilities operate. Backed by top-tier global investors, we recently secured a $36 million Series B to accelerate our mission. Industry leaders like DHL, Amazon, and Tesla trust Protex AI to drive measurable safety improvements, achieving an average 64% risk reduction within just three months of deployment. Operating in 20+ countries, Protex is the go-to safety partner for Fortune 500 manufacturing and logistics enterprises, transforming workplace safety with real-time, AI-powered insights. About the Team The Infrastructure Team builds and maintains the core foundation that powers all Protex systems, ensuring scalable data infrastructure, robust edge-to-cloud connectivity, and high-performance backend services. We support edge deployments for real-time computer vision applications and deliver resilient systems to enable proactive workplace safety at global scale. About the Role We’re looking for a DevOps Engineer to drive infrastructure efforts across cloud and edge environments. You’ll implement CI/CD pipelines, design and implement scalable observability systems, and drive system reliability across globally distributed environments. You'll help shape a seamless developer experience, maintain environment parity (Dev, Stage, Prod), and ensure secure, high-quality data across all regions. You’ll work closely with engineering teams to support well-architected, cost-effective, and secure infrastructure. What You'll Need 5+ years of professional experience in DevOps, Infrastructure, or SRE roles Proven experience in SRE with a focus on uptime, reliability, and system health Expertise in monitoring, observability, and reliability best practices Experience with CI/CD pipelines and automation (cloud and edge) Experience with Unix-based operating systems Hands-on experience with Kubernetes, Terraform, ECS Experience with database management Ability to deploy infrastructure across regions while maintaining GDPR and other compliance standards Solid knowledge of AWS services (e.g., Lambda, EC2, S3, CloudWatch) Good understanding of cloud security best practices (secrets management, threat prevention, vulnerability mitigation) Mindset: Bachelor’s degree in Computer Science or a related field Nice To Have Experience defining and delivering solutions improving DORA metrics Why Join Us At Protex AI, you'll work on cutting-edge problems with a mission-driven team. You’ll have ownership, autonomy, and the opportunity to make a tangible impact on workplace safety around the world. Protex AI is an inclusive and equal opportunities employer. We are committed to creating an equitable workplace for everyone regardless of gender, civil status, family status, sexual orientation, religion, age, disability, education level, or race.

Protex AI is the AI Safety and Operations Intelligence Company. At Protex AI, we are at the forefront of AI-driven computer vision, building a safer, smarter industrial workplace with an intelligent operating system that redefines how facilities operate. Backed by top-tier global investors, we recently secured a $36 million Series B to accelerate our mission. Industry leaders like DHL, Amazon, and Tesla trust Protex AI to drive measurable safety improvements, achieving an average 64% risk reduction within just three months of deployment. Operating in 20+ countries, Protex is the go-to safety partner for Fortune 500 manufacturing and logistics enterprises, transforming workplace safety with real-time, AI-powered insights. Client Solutions Technical Project Manager/Product Manager Mission We are looking for a Solutions Engineer with an engineering background to own the successful delivery and implementation of Protex AI, data integration, and feature projects with some of the biggest companies in the world, ensuring every engagement lands on defined technical success criteria and creates the conditions for deeper deployment across the site. The Role You will act as a subject matter expert to own the success of client projects after the system is live, the use case deployments, data integration projects, and new pilot feature rollouts that convert a connected site into a high-value, growing Protex deployment. You are accountable for scoping, coordinating, and delivering against technical success criteria from close collaboration with the client. You sit at the intersection of Product, our Engineering teams, and the client, translating requirements into executable plans, holding delivery to measurable outcomes, and surfacing commercial opportunity through technical credibility. Over time, you raise the abstraction level: turning field patterns into better integration standards, onboarding frameworks, and feature beta, pilot, trial and project rollout playbooks that scale. What You Own Use Case Projects Scoped, time-bound delivery of specific Protex use cases with enterprise clients, from requirement collection and alignment through software build, model training, configuration, validation, and confirmed technical success. You define what done looks like before work begins. Data Integration Projects End-to-end delivery of integrations between Protex and client systems, ERP, CMMS, BI platforms, safety management tools. You own the project plan, the client relationship during delivery, and confirmation that data flows correctly and reliably. Hardware Integration Projects Delivery of integrations between Protex and physical site infrastructure, PLCs, access control systems, audio alerting hardware and speaker networks, bespoke or non-standard camera configurations, and edge devices. You own the scoping of hardware dependencies, coordination with client facilities and engineering teams, and confirmation that physical systems are correctly connected, triggering as expected, and producing reliable signals into the Protex platform. New Feature Delivery with Clients Ownership & coordination of early access, beta, and feature rollout projects with named accounts. You manage expectations, gather structured feedback, and ensure the client realises value from new capability before general availability. Technical Success Criteria Jointly defined, measurable outcomes for every project. Criteria are specific, agreed upfront, and used as the gate for project closure, not subjective satisfaction. Deployment Expansion Active identification and pursuit of expansion opportunities within accounts, additional cameras, new use cases, adjacent sites. You use delivery success as the commercial lever. You understand what's deployed, what's not, and why it should be. Delivery Playbooks Reusable frameworks for how Protex runs use case, integration, and feature projects. You identify friction, document what works, and feed structural gaps back into product and