Paragon AI

Turns your sales calls into CRM data, automatically.

Hiring — 4 openYC-S22B2B -> SalesEarly

What Paragon AI does

Paragon AI is a tool for sales representatives which automatically turns call recordings into structured information that directly updates the CRM. Instead of spending hours going over call recordings to pull out key information to populate the CRM, sales representatives can focus their time doing what they do best and sales leaders can rest assured that pipeline data is up to date.

4 open roles

Founding Account Executive
San Francisco, CA, US / New York, NY, US / Remote (US)Full-time1+ years$75K - $150K0.05% - 0.15% equityVisa: US citizen/visa only
What the role involves

About Pilot AI At Pilot AI, we are building the future of sales technology by using AI to unleash all of the information locked away in meetings, emails and calls for automation, insights and coaching. The days of fiddling with pick-lists in Salesforce and endlessly trying to craft the perfect followup email are over. Pilot AI fills out every CRM field automatically the moment the meeting is over and so much more. Our customers include Vouch, Deepgram, Fleet Space and other companies across a wide range of industries. Pilot AI is backed by the top founder and silicon valley VCs including YC, Soma Capital, Pioneer Fund, Emmett Shear (Twitch), Aarash Ferdowsi (Dropbox), Samvit Ramadurgam (Forge). We are on a mission to build the technology that will power and inform the next generation of sales organizations and empower the next generation of superstar sales reps. Role & Responsibilities If you thrive on closing deals, learning and are looking for an opportunity to make a significant impact, this role could be a perfect fit. Run a full-cycle sales process Hunt for and prospect into new logos and build a named accounts list Build and execute account plans to win your named accounts - identify key decision makers, buying processes, and close deals booking and owning discovery calls Navigate organizations to map stakeholders, build champions, generate buy-in and close deals with C-Level decision makers The instincts to recognize organizational financial and behavioral structures and obstacles Exhibit business acumen and strategic thinking on a high level, with the ability to go deep into an account, and consult on and align with their global strategy Be a consultative trusted advisor for the customer by building in-depth relationships and understanding the business goals and objectives running product demos negotiating terms signing contracts Onboard the customer onto Pilot AI (With support from the team) Meet or exceed monthly, quarterly and yearly revenue targets Develop deep knowledge of our products and clearly articulate their value proposition to stakeholders at all levels Exhibit deep and up-to-date knowledge of our product portfolio to communicate the benefits of new features and enhancements Establish and nurture lasting relationships with stakeholders and decision-makers at both prospects and customers Establish credibility and trust with front line leaders and executives by demonstrating strong business acumen and understanding of workflows and pain points Capture feedback from prospects on their needs, wants, and pains, and share that feedback with product and engineering teams to develop our product roadmap Represent both market trends and client needs to the Executive and the Product teams to ensure we are both serving current needs well and evolving our products and portfolio to identify future client needs Iterate on goals, strategies, and tactics to close new logos in new industries Test sales motions, pitches, value props, provide feedback on what tactics are most effective and develop and recommend sales strategies You may be asked to travel and represent Pilot AI at national and regional industry conferences Requirements You enjoy planning, adjusting, executing, winning, and celebrating as a team Proven top performer as a quota carrying rep with a consistent track record of overachieving quota Extreme ownership: Your job isn’t done until the job is done. Hunter mentality with solid Sales DNA and appetite for continual learning Competitive, tenacious & persistent: You love winning and relish doing what it takes Resourceful, scrappy & creative: you look for ways through problems and refuse to let obstacles derail your progress. A creative mindset with the ability to think outside the box to complex situations Adaptability: You can adapt to changing conditions on the fly to achieve your goal Proactive, self-sufficient & relentlessly driven Execution Focused You are used to uncovering pain points a

Founding Enterprise Account Executive
San Francisco, CA, US / New York, NY, US / Remote (US)Full-time3+ years$100K - $200K0.15% - 0.25% equityVisa: US citizen/visa only
What the role involves

About Pilot AI At Pilot AI, we are building the future of sales technology by using AI to unleash all of the information locked away in meetings, emails and calls for automation, insights and coaching. The days of fiddling with pick-lists in Salesforce and endlessly trying to craft the perfect followup email are over. Pilot AI fills out every CRM field automatically the moment the meeting is over and so much more. Our customers include Vouch, Deepgram, Fleet Space and other companies across a wide range of industries. Pilot AI is backed by the top founder and silicon valley VCs including YC, Soma Capital, Pioneer Fund, Emmett Shear (Twitch), Aarash Ferdowsi (Dropbox), Samvit Ramadurgam (Forge). We are on a mission to build the technology that will power and inform the next generation of sales organizations and empower the next generation of superstar sales reps. Role & Responsibilities If you thrive on closing deals, learning and are looking for an opportunity to make a significant impact, this role could be a perfect fit. Run a full-cycle enterprise sales process Hunt for and prospect into new logos and build a named accounts list Build and execute account plans to win your named accounts - identify key decision makers, buying processes, and close deals booking and owning discovery calls Navigate an enterprise to map stakeholders, build champions, generate buy-in and close deals with C-Level decision makers The instincts to recognize organizational financial and behavioral structures and obstacles Exhibit business acumen and strategic thinking on a high level, with the ability to go deep into an account, and consult on and align with their global strategy Be a consultative trusted advisor for the customer by building in-depth relationships and understanding the business goals and objectives running product demos negotiating terms signing contracts Onboard the customer onto Pilot AI (With support from the team) Meet or exceed monthly, quarterly and yearly revenue targets Develop deep knowledge of our products and clearly articulate their value proposition to stakeholders at all levels Exhibit deep and up-to-date knowledge of our product portfolio to communicate the benefits of new features and enhancements Establish and nurture lasting relationships with stakeholders and decision-makers at both prospects and customers Establish credibility and trust with front line leaders and executives by demonstrating strong business acumen and understanding of workflows and pain points Capture feedback from prospects on their needs, wants, and pains, and share that feedback with product and engineering teams to develop our product roadmap Represent both market trends and client needs to the Executive and the Product teams to ensure we are both serving current needs well and evolving our products and portfolio to identify future client needs Iterate on goals, strategies, and tactics to close new logos in new industries Test sales motions, pitches, value props, provide feedback on what tactics are most effective and develop and recommend sales strategies You may be asked to travel and represent Pilot AI at national and regional industry conferences Requirements You enjoy planning, adjusting, executing, winning, and celebrating as a team Proven top performer as a quota carrying rep with a consistent track record of overachieving quota 3+ Years of selling in the enterprise segment Extreme ownership: Your job isn’t done until the job is done. Hunter mentality with solid Sales DNA and appetite for continual learning Competitive, tenacious & persistent: You love winning and relish doing what it takes Resourceful, scrappy & creative: you look for ways through problems and refuse to let obstacles derail your progress. A creative mindset with the ability to think outside the box to complex situations Adaptability: You can adapt to changing conditions on the fly to achieve your goal Proactive, self-sufficient & relentlessly driven E

Full Stack Engineer
San Francisco, CA, US / New York, NY, US / Remote (US)Full-time3+ years$100K - $170K0.25% - 1.00% equityVisa: US citizen/visa only
What the role involves

About Pilot AI At Pilot AI, we are building the future of sales technology by constantly seeking the bleeding edge of AI to find new ways to unleash all of the information locked away in meetings, emails and calls for automation, insights and coaching. The days of fiddling with pick-lists in Salesforce and endlessly trying to craft the perfect followup email are over. Pilot AI fills out every CRM field automatically the moment the meeting is over and so much more. Our customers include Vouch, Deepgram, Fleet Space and other companies across a wide range of industries. Pilot AI is backed by the top founder and silicon valley VCs including YC, Soma Capital, Pioneer Fund, Emmett Shear (Twitch), Aarash Ferdowsi (Dropbox), Samvit Ramadurgam (Forge). We are on a mission to build the technology that will power and inform the next generation of sales organizations and empower the next generation of superstar sales reps. Role & Responsibilities As a founding engineer you will be a customer-obsessed, product-focused and adaptable full stack Software Engineer. As one of the first Software Engineers at Pilot AI you’ll lead the design, development, and operations of our products. We’re a small and autonomous team, so, you’ll end up wearing many hats and having meaningful impact. As we are on the forefront of technology, particularly in AI, you will be on the cutting edge of implementing and developing technologies and methods which can at times include a combination reading white papers, technical papers and figuring it out! As a founding engineer, you’ll comfortably go up and down the stack; from writing backend and frontend code, to running infrastructure, to implementing whatever necessary tool or process we don’t yet have. You seek out the root cause when debugging software defects, and champion improvements that prevent future issues. It doesn’t matter what languages and tools you know when you join us, but it does matter that you can write clean, effective code and be excited by learning new languages and tools. Our software is constantly evolving, so we need engineers who can do the same. Our current stack is: Javascript Python Node React MongoDB Google Cloud Understand user needs and translate them into product requirements and features and play a critical role in shaping the user experience and functionality of our platform work with customers to identify and build new features, or strengthen the foundation of our products Debug customer problems and build features for them Because we often make product decisions based on customer feedback, you’ll have the opportunity to connect with customers and build something that solves their problems. Conduct thorough product analysis, including user research, feedback analysis, and data-driven insights to inform product improvements. You’ll own projects from start to finish and architect solutions for complex projects Design, develop, and maintain scalable and high-quality software solutions that meet customer needs. Implement and test new product features, ensuring they are intuitive, reliable, and performant. You’ll set technical standards, conduct code reviews and provide constructive feedback as a team member You will ship high-quality solutions with a sense of urgency and speed with the necessary pragmatism. You will have the freedom to suggest and drive new initiatives. Help assess and recruit future engineers About You 3+ years experience in professional software development, ideally some of which you’ve spent in startups or other high ownership environment Self-starter who finds excitement in delivering value to users Experience owning technically challenging and demanding projects Experience across the entire stack, from backend to frontend and excited to tackle brand new technologies you’ve never worked with before Not afraid to do things that have never been done before You are able to, or want to be able to, work at every level of the stack. We believe this to be

Operations & Customer Success
San Francisco, CA, US / New York, NY, US / Remote (US)Full-timeAny (new grads ok)$50K - $75K0.05% - 0.15% equityVisa: US citizen/visa only
What the role involves

About Pilot AI At Pilot AI, we are building the future of sales technology by using AI to unleash all of the information locked away in meetings, emails and calls for automation, insights and coaching. The days of fiddling with pick-lists in Salesforce and endlessly trying to craft the perfect followup email are over. Pilot AI fills out every CRM field automatically the moment the meeting is over and so much more. Our customers include Vouch, Deepgram, Fleet Space and other companies across a wide range of industries. Pilot AI is backed by the top founder and silicon valley VCs including YC, Soma Capital, Pioneer Fund, Emmett Shear (Twitch), Aarash Ferdowsi (Dropbox), Samvit Ramadurgam (Forge). We are on a mission to build the technology that will power and inform the next generation of sales organizations and empower the next generation of superstar sales reps. Role & Responsibilities As the 1st Business Operations Generalist at Pilot AI you will play a critical role in establishing the operational foundation of our company, ensuring efficient and customer-centric operations while maintaining compliance. You will work directly with our founder and drive strategic projects and initiatives for the company. Triage existing and potential customer requests efficiently and project manage those requests through to resolution while ensuring a high level of customer satisfaction Be the voice of the customer, translating learnings from customers and market research into actionable requirements and inputs for go-to-market strategies and the product roadmap. Become a product expert and understand the Pilot AI vision in order to effectively communicate with customers and team members Assist in managing relationships with business customers and vendors, ensuring effective collaboration and service delivery. Help onboard new users to the Pilot AI platform Support customer interactions and inquiries, providing excellent service and escalating issues as needed. Oversee projects related to system integrations, API enhancements, and new product integrations with customers and end-users Manage new customer success initiatives Create and document success deliverables and account management practices Identify and implement scalable processes and tools to automate yourself out of as much execution work as possible in order to scale the business efficiently while maintaining a high quality of experience for our customers. Explore and implement ways to eliminate menial or rote tasks through automation, AI or efficient delegation This can can also include enabling customers to help themselves and supporting them to do so. Develop and maintain internal operational documentation, training materials, and standard operating procedures (SOPs) in service of company goals and to support onboarding or training new team members or contractors Monitor key performance indicators (KPIs) to track the effectiveness of operational initiatives and provide data-driven recommendations for improvements Identify bottlenecks to company progress and drive collaborative processes for brainstorming, decision making and planning required to bring solutions to life Facilitate efficient, collaborative processes for OKR and project planning Develop and optimize operational processes tailored to our product and our customers. Collaborate closely with cross-functional teams to gather and analyze data, providing insights to support decision-making and process improvements.= Execute to keep the business working like a well oiled machine Understand the business in-and-out to be proactive about solving emerging problems Assist in day-to-day operations related to our product and our business, ensuring seamless integration and functionality for our customers. Ensure compliance with regulations, privacy laws and other industry-specific requirements. Solve really hard problems with clear framing, a deep understanding of our business, product, the customer and have creative

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