Ophelia

Medication & support to beat opioid addiction from home

Hiring — 3 openYC-W20Healthcare -> Consumer Health and WellnessGrowth

What Ophelia does

Ophelia helps people quit opioids without going to rehab. We offer online doctor’s visits, withdrawal medication prescriptions, and support for long-term recovery, using a protocol 6x more effective than most rehabs (2/3rds of which don't have doctors). More than 3 million Americans are addicted to opioids, but 80% are not getting help, due to jobs, families, and privacy concerns. Meanwhile, there's a proven treatment that increases survival rates by 600%, and it's low cost, discreet, and convenient. It's called MAT, and it looks like treatment for anxiety or depression: medication plus therapy. However, doctors need a special waiver to prescribe the medication, which fewer than 5% of them have, so it's difficult to get, and most people are buying it on the street. Sadly, drug dealers aren't doctors: every 11 minutes another American dies of an opioid overdose, now the #1 cause of death for Americans under 50. Ophelia is replacing rehab with telemedicine, using proven science and a consumer-first approach. The opioid treatment market in the U.S. is $15B, and 85% of opioid addicts have insurance that pays for it. We're treating roughly 400 patients with thousands more waiting. Zack started Ophelia after losing his girlfriend to an opioid overdose, who found it easier to get medication from a drug dealer than a doctor. We are raising money to help patients in waiting, grow our footprint, save lives, and earn venture-level returns for investors.

3 open roles

Engineering Manager I
US / Remote (US)Full-time6+ years$185K - $195KVisa: US citizen/visa only
What the role involves

Are you looking for a role in a company that's solving one of the greatest challenges of our lifetime?  Ophelia helps people end their opioid use and restore their quality of life with respect for their time and dignity. Our mission is to make evidence-based treatments for opioid use disorder (OUD) accessible to everyone... and we're looking to bring more people onto our team to help us achieve it.   Ophelia is a venture-backed, healthcare startup that helps individuals with OUD by providing FDA-approved medication and clinical care through a telehealth platform. Our approach is discreet, convenient, and affordable. We've been successfully operating in 14 states for almost six years and we're excited to continue our growth. We are a team of physicians, scientists, entrepreneurs, researchers and White House advisors, backed by leading technology and healthcare investors working to re-imagine and re-build OUD treatment in America. About the Role As an Engineering Manager I at Ophelia, you’ll play a key role in developing innovative, compliant solutions to support our mission of treating opioid use disorder through telehealth. You'll be a hands-on technical leader and manage a team of 2-5 full-stack software engineers who build and maintain our core web applications written in Typescript, React, and Firebase on GCP. You’ll ensure that your team maintains the highest quality standards across all projects, improve code architecture, and foster a culture of creativity, collaboration, and continuous improvement. Your work will have a direct impact on patients, clinicians, and our ability to scale. In this role, you’ll mentor and develop the engineers on your team, promote a culture of innovation and excellence, and be a tech lead who works side-by-side with them through the full product cycle—from inception to results—making direct code contributions and taking responsibility for your team’s work quality and delivery goals. You’ll collaborate closely with your Product and Design counterparts, as well as various cross-functional teams, including clinicians and non-technical stakeholders, to ensure our products meet the needs of both users and the business. Flexibility will be key, as you will help tackle ambiguous challenges in a fast-evolving, growth-stage company. Other responsibilities include continuously improving our systems and team processes, while advocating for projects that help improve code architecture, quality, and performance and drive business results, through insightful use of AI technologies and traditional approaches. With support from your Director, peers, and our People team, you’ll manage the performance evaluation of your team members, including promotions, performance improvement plans, and, when necessary, termination. Your role also involves staying up-to-date on emerging industry trends and technologies, including but not limited to AI in our products and development processes, bringing new ideas to drive innovation in product design and development. Together, we will help hard-to-reach individuals treat their opioid dependence. While direct experience in this treatment area is not mandatory, knowledge of the healthcare space, including understanding health outcomes, benchmarks, systems, and regulatory compliance (HIPAA), is highly beneficial. Responsibilities Exhibit strong technical leadership by providing input on the team’s roadmap, feedback on project scope—seeking to deliver incremental wins—and work estimates to ensure the team reliably meets its delivery goals. Uphold a high technical bar through clear technical designs, opinionated architecture choices, thorough code reviews, and good test coverage. Mentor and develop the engineers on your team , fostering a culture of technical excellence, creativity, collaboration, and continuous improvement, while cultivating a positive and inclusive team environment aligned with Ophelia’s core values. Develop across the stack , with an emphasis on increasing ca

Senior Product Manager
US / Remote (US)Full-time3+ years$170K - $180KVisa: US citizen/visa only
What the role involves

Are you looking for a role in a company that's solving one of the greatest challenges of our lifetime?  Ophelia helps people end their opioid use and restore their quality of life with respect for their time and dignity. Our mission is to make evidence-based treatments for opioid use disorder (OUD) accessible to everyone... and we're looking to bring more people onto our team to help us achieve it. Ophelia is a venture-backed, healthcare startup that helps individuals with OUD by providing FDA-approved medication and clinical care through a telehealth platform. Our approach is discreet, convenient, and affordable. We've been successfully operating in 14 states for almost six years and we're excited to continue our growth. We are a team of physicians, scientists, entrepreneurs, researchers and White House advisors, backed by leading technology and healthcare investors working to re-imagine and re-build OUD treatment in America. About The Role As a Senior Product Manager , you will create industry-leading digital products that prove telehealth to be the best way to treat opioid use disorder! You will be shaping our product strategy, aligning stakeholders, and shipping valuable digital products. You will be a leader on one of our product teams and will work cross-functionally with patients, clinicians, operators, marketers, billers, and more (this role is perfect if you want to fully immerse in technology-enabled, healthcare services). Together, you will facilitate collaboration among these stakeholders to identify problems and explore solutions in an iterative way. You will work across the business to solicit great product concepts, collaborate with engineering, product design, and other areas, prioritize work, and communicate effectively to ensure timely and reliable delivery of projects. Ultimately, you will ensure a delightful and people-centered user experience, compliant with industry standards, that meets customer needs and achieves Ophelia’s goals. To date, we have built a portfolio of bespoke patient and clinical applications, bespoke billing and clinical data services, and commercial integrations, all of which have been core to achieving our goals. Looking forward, our technology roadmap is rich with innovative opportunities across paid-digital, B2B, and peer-led growth, new clinical services, applications of AI for clinicians and Care Coordinators, and a whole lot more. Together, we will build awesome products while we embark towards profitability, our next milestone.  Our Technology team today is small but mighty and works in close collaboration across software engineering, product design, and data. We use an agile approach rooted in the principles of the Agile Manifesto, with a robust design system well integrated across our team and products. Our product suite includes a custom-built EMR platform for our clinical organization and a patient portal, alongside numerous interaction modes (including text messaging, video conferencing, and third-party software) in our complete product system. In this fully remote role, you will report to our Chief Technology Officer and be a peer to a Principal Product Manager. Together, we’ll help hard-to-reach people treat their opioid dependence. You may not have experience in this treatment area, but ideally, you’ll have knowledge of the healthcare space, including understanding health outcomes and benchmarks, systems, and regulatory compliance (HIPAA). Responsibilities: Own, develop, and implement a digital product strategy  for your squad, co-leading a product team along with engineering and product design to deliver value and learn from experiments; we use a triadic leadership model. Translate business goals into product strategy and track associated metrics to determine success. Develop strong relationships  with stakeholders ranging from executives to individual contributors. Study and share outcomes and learnings.  Push forward with experiments and use appropriate statistical r

Software Engineer I
US / Remote (US)Full-time1+ years$120K - $130KVisa: US citizen/visa only
What the role involves

Are you looking for a role in a company that's solving one of the greatest challenges of our lifetime?  Ophelia helps people end their opioid use and restore their quality of life with respect for their time and dignity. Our mission is to make evidence-based treatments for opioid use disorder (OUD) accessible to everyone... and we're looking to bring more people onto our team to help us achieve it. Ophelia is a venture-backed, healthcare startup that helps individuals with OUD by providing FDA-approved medication and clinical care through a telehealth platform. Our approach is discreet, convenient, and affordable. We've been successfully operating in 14 states for almost six years and we're excited to continue our growth. We are a team of physicians, scientists, entrepreneurs, researchers and White House advisors, backed by leading technology and healthcare investors working to re-imagine and re-build OUD treatment in America. About The Role As a Software Engineer I at Ophelia, you will play a key role in developing innovative, compliant solutions to support our mission of treating opioid use disorder through telehealth. You'll work across the stack with an emphasis on front-end applications using our core technologies: Typescript, React, and Firebase on GCP. Your work will have a direct impact on patients, clinicians, and our ability to scale. In this role, you'll work collaboratively through the full product cycle—from inception to results—taking responsibility for your tasks and, with mentorship and support, driving small projects to completion in our remote environment. You’ll collaborate deeply with Product and Design peers and cross-functional teams, including clinicians and non-technical stakeholders, to ensure our products meet the needs of both users and the business. Flexibility and adaptability will be key, as the product needs and company priorities shift rapidly in this fast-evolving, growth-stage company. Other responsibilities include continuously improving our systems through code reviews, debugging, refactoring, and system maintenance while advocating for best practices to maintain code quality and performance. Through code review and 1:1 sessions, you will be actively mentored by more senior engineers, and be coached on learning and professional development opportunities. Your role also involves staying up-to-date on emerging industry trends and technologies, including but not limited to the use of AI in our products and development processes, bringing new ideas to drive innovation in product design and development. Together, we will help hard-to-reach individuals treat their opioid dependence. While direct experience in this treatment area is not mandatory, knowledge of the healthcare space, including understanding health outcomes, benchmarks, systems, and regulatory compliance (HIPAA) is highly beneficial. Responsibilities Develop across the stack , with an emphasis on increasing capabilities of front-end apps, delivering impact by supporting team needs. Our core technologies are Typescript, React, and Firebase (e.g., Firestore, Authentication, Remote Config) in Google Cloud Platform. Take ownership of your work , with support, by driving small projects from inception to impact, while maintaining an emphasis on code quality. Proactive communication, inquisitiveness, collaboration, and relative autonomy are key in our remote environment. Practice flexibility and adaptability in our growth-stage company. We’re learning and growing everyday, and with that, our approach and focus will evolve. We seek to adapt in the face of ambiguous, new challenges. Collaborate cross-functionally in both sourcing new ideas and implementing improvements from our amazing community of clinicians and care team. You’ll be encouraged to ask even “dumb” questions as you work directly with our technical and non-technical teams to build the next generation of our products. Improve quality continuously through healthy software developm

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