Luminai

As Commercial Chief of Staff, you'll work directly with our CEO and Head of Sales to drive critical GTM initiatives that directly impact our 2026 revenue and pipeline goals. This is a high-leverage position where you'll own key outcomes for the company. This is a hybrid position. Our team is in-office 3 days a week (Mon, Tue, Thu) in San Mateo, California. What You'll Do Strategic Outreach & Campaigns Own the operational execution of major company moments—product launches, partnership announcements, customer case studies Identify creative, non-obvious ways to create pipeline through events, content, and community Ideate and execute on customer conferences, taking the idea 0→1 and then building a playbook on it Customer Intelligence & Deal Support Conduct deep research on target accounts before key sales conversations—org structure, strategic priorities, competitive landscape, decision-makers Create compelling, customized materials that arm sales with insights and differentiation Support strategic deal cycles with research, analysis, and coordination GTM Operations Build scalable processes and playbooks that allow the commercial team to move faster Introduce new tooling and agents, creating leverage through technology Track and report on key GTM metrics; surface insights that drive decisions Be the connective tissue between sales, marketing, product, and leadership—ensuring alignment and smooth execution What We're Looking For 4+ years of experience in business operations, strategy & ops, management consulting, or a generalist role at a high-growth startup Commercial orientation: you understand how businesses make money, think about pipeline and revenue, and have a natural inclination toward customer-facing work Execution over strategy: you'd rather get something done than talk about it. You're resourceful, scrappy, and relentlessly practical Ownership mentality: you don't wait to be told what to do. Given an objective, you figure out the path and execute—adapting as you learn Strong communication: you can coordinate across teams, manage external partners, and communicate clearly with executives Analytical capability: you're comfortable in spreadsheets and can turn data into insights. Bonus if you have SQL or similar skills Thrives in ambiguity: you're energized by fast-moving environments where priorities shift and you need to figure things out on the fly Nice to Have Experience at a Series A - C B2B startup, particularly in enterprise software Background in consulting (McKinsey, Bain, BCG, or similar) Exposure to and interest in healthcare Why This Role High impact: You'll directly shape how we build pipeline and scale revenue. Your work will be visible at the highest levels of the company Learning & growth: Work alongside experienced operators and executives. This is a launchpad for future leadership roles in GTM, strategy, or general management Ownership & autonomy: We trust people to own outcomes. You'll have the freedom to run your initiatives and the support to succeed Mission that matters: Healthcare is broken. We're building AI that makes it work. Every deal we close means better patient outcomes.

We’re looking for a Deployment Strategist to own how Luminai is deployed, adopted, and scaled inside customer environments. You’ll work closely with Product, Engineering, and Customer teams to translate complex healthcare workflows into reliable, production-ready deployments that deliver real operational impact. This is a high-ownership role at the intersection of strategy, execution, and systems thinking. You’ll be responsible for turning ambiguity into clear deployment plans, driving launches across multiple stakeholders, and ensuring customers see value quickly and consistently. Your work will directly influence customer outcomes, retention, and how the Luminai platform evolves. This is a hybrid position. Our team is in-office 3 days a week (Mon, Tue, Thu) in San Mateo, California. What You’ll Do Own end-to-end deployments for Luminai customers, from post-sale handoff through launch and stabilization Deeply understand customer workflows, constraints, and operating models to design effective deployment strategies Translate customer requirements into clear execution plans, timelines, and success criteria Coordinate closely with Product and Engineering to scope work, sequence dependencies, and unblock launches Partner with customer stakeholders across Ops, IT, and leadership to drive alignment and accountability Identify patterns across deployments and feed insights back into product improvements and platform abstractions Manage risks proactively, surfacing issues early and driving resolution before they impact customers Run clear communication cadences with customers, including status updates, milestones, and escalation paths Help build and refine deployment playbooks, templates, and processes to scale delivery as Luminai grows What We’re Looking For 3–6+ years of experience in deployment, implementation, solutions, technical program management, or a similar customer-facing role Experience owning complex, multi-stakeholder rollouts in production environments Strong systems thinking and comfort working with technical concepts (APIs, integrations, workflows) Ability to translate ambiguous requirements into concrete plans and outcomes Excellent communication skills across technical and non-technical audiences Strong organizational skills with the ability to manage multiple parallel initiatives Bonus: Experience deploying healthcare software, AI-driven products, or enterprise platforms

As an Enterprise Partnerships Lead at Luminai, you will be responsible for the entire sales process, from identifying potential customers to closing deals and expanding existing partnerships. You will focus on selling to health systems and engaging with C-suite leaders to secure new business and grow our presence. You will be skilled at articulating the value proposition around ROI, operational resilience, and the strategic adoption of AI. This role is ideal for an individual who thrives in dynamic environments, demonstrates strong ownership, can navigate complex sales cycles with multiple stakeholders, and is deeply committed to revolutionizing healthcare. Collaborating closely with executive leadership,, you will play a crucial role in expanding our customer base and establishing a robust foundation of successful, referenceable customer relationships. This is a hybrid position. Our team is in-office 3 days a week (Mon, Tue, Thu) in San Mateo, California. What You'll Do Own the full enterprise sales cycle from prospecting and discovery through contracting, delivery, and expansion. Develop and influence executive-level relationships (CIOs, CDOs, CROs, RCM, Patient Access, Legal, Compliance) to drive buy-in, ensure deal success and shared operational outcomes. Navigate complex procurement and contracting processes, including legal, security, compliance, and data governance. Leverage marketing resources and strategies to generate new opportunities and accelerate account progress, including tradeshows, events, and targeted campaigns. Communicate Luminai’s value and ROI effectively to both business and IT executives, adapting your messaging to diverse audiences. Interest in helping drive the GTM and sales strategy, playbook, process and approach. What We’re Looking For You have 7+ years of experience successfully selling enterprise software (AI, analytics, SaaS) to CXO-level healthcare executives at large health systems. Expert in driving complex sales cycles: 6–12 months sales cycles, multi-stakeholder, competitive dynamics and sophisticated contract negotiations. Be a Student of Our Space – Intellectual curiosity about AI, helping translate technology into business value and opinionated on how it can transform healthcare. Consistently achieve seven-figure quota attainment with a strong win rate and closing seven-figure contracts. Willing to travel ~50% of the time In-person (NYC or SF)

As a Forward Deployed Engineer, you will sit at the intersection of engineering, product, and customer delivery. You’ll embed directly with customers, deeply understand their workflows, and design and deploy AI-powered solutions that deliver immediate, real-world impact. This is a highly autonomous, hands-on role for someone who thrives in ambiguous environments, enjoys working directly with customers, and wants to shape product direction through what they see in the field. You’ll partner closely with Product and Engineering to turn customer needs into scalable systems that improve how healthcare organizations operate. This is a hybrid position. Our team is in-office 3 days a week (Mon, Tue, Thu) in San Mateo, California. What You’ll Do Embed directly with customers to understand their workflows, constraints, and success criteria Design, build, and deploy AI-driven solutions tailored to real operational problems Build and maintain production systems including APIs, integrations, monitoring, and feedback loops Translate business requirements and customer needs into technical architectures and implementations Operate in high-stakes environments where reliability, speed, and judgment matter Identify patterns across customer deployments and feed insights back into core product and platform development Partner closely with Product and Engineering to influence roadmap, abstractions, and long-term system design Own deployments end-to-end, from initial scoping through launch and iteration What We’re Looking For 3-10+ years of software engineering experience, ideally as an FDE or in backend / systems-focused work. Strong proficiency in Python (TypeScript / JavaScript experience is a plus). Experience working with cloud infrastructure (AWS, GCP, or Azure). Ability to translate ambiguous requirements into working, production-ready systems. Strong communication skills and comfort working with both technical and non-technical stakeholders. High ownership mindset with the ability to operate independently in fast-changing environments. Experience with AI systems (LLMs, vector databases, prompt engineering, or agent frameworks) is a strong plus.

As our Head of Talent , you will own end-to-end recruiting and help build the people foundations that let Luminai scale. This is a high-impact role at a key growth moment. You’ll be responsible for building hiring strategy, running full-cycle recruiting across teams, and evolving our hiring processes as we grow. You’ll partner closely with leadership and hiring managers to define what “great” looks like, build repeatable systems, and deliver a candidate experience that reflects the way we operate: high-ownership, high-velocity, and high standards. This is a hybrid position. Our team is in-office 3 days a week (Mon, Tue, Thu) in San Mateo, California. What You'll Do Own full-cycle recruiting across the company, with an initial focus on high-priority roles across Engineering, Product, Design, and GTM Partner with founders and hiring managers to align on role requirements, leveling, scorecards, and interview loops Build proactive sourcing strategies to consistently generate high-quality pipelines across critical roles Develop and run the recruiting operating system: pipeline reviews, process improvements, structured debriefs, and decision-making cadence Lead offer strategy and closing, including compensation and equity conversations, and ensure a smooth, high-conviction close process Track and report recruiting metrics (pipeline health, conversion rates, time-to-fill, sources of hire) to continuously improve outcomes Build scalable hiring infrastructure (ATS workflows, interview training, candidate experience standards, coordination processes) Own and evolve employer branding efforts, including messaging, referrals, and community-building to support long-term talent pipelines Partner with leadership on people foundations as needed (onboarding, role clarity, feedback loops) to ensure the team scales cleanly What We’re Looking For 7+ years of recruiting / talent experience, ideally in high-growth technology companies Proven success owning full-cycle recruiting across multiple functions and seniority levels Strong sourcing and closing ability, you know how to find great people and get them across the line Excellent stakeholder management and communication skills, with comfort partnering directly with leadership Strong operational muscle: you build systems, run cadence, and keep high-signal process without slowing teams down Data-driven approach to recruiting, with experience using metrics to improve funnel performance Familiarity with ATS platforms (ideally Ashby) and building lightweight, scalable recruiting workflows Experience hiring in healthcare or enterprise software is a plus

As a Maintenance Engineer at Luminai, you will ensure the reliability, performance, and resilience of the systems that power mission-critical AI workflows. You’ll operate at the core of our production infrastructure — maintaining, monitoring, and continuously improving the systems that healthcare, finance, and telecommunications organizations depend on every day. This is a highly ownership-driven role for someone who thrives on operational excellence, proactively prevents issues before they arise, and takes pride in keeping complex systems running smoothly in high-stakes environments. You’ll work closely with Engineering, Product, and Forward Deployed teams to ensure our deployments are stable, secure, and scalable. This is a hybrid position. Our team is in-office 3 days a week (Mon, Tue, Thu) in San Mateo, California. What You’ll Do Monitor, maintain, and improve the reliability of production AI systems and workflow infrastructure Proactively identify, diagnose, and resolve system issues across application, integration, and cloud infrastructure layers Own incident response processes, including root cause analysis and long-term remediation Implement monitoring, alerting, and observability tooling to ensure system health and uptime Collaborate with Engineering to harden deployments and improve system architecture for resilience and scalability Support customer-facing teams by troubleshooting and resolving technical issues in live environments Document system configurations, operational procedures, and recovery protocols Continuously improve reliability standards, deployment practices, and operational safeguards What We’re Looking For 3+ years of experience in support engineering, site reliability engineering, or infrastructure maintenance Strong proficiency in Python or scripting languages Experience managing cloud infrastructure (AWS, GCP, or Azure) Strong problem-solving skills and a proactive, preventative mindset Clear communication skills and ability to collaborate across engineering and customer-facing teams High ownership and accountability in high-reliability environments

We’re looking for a Marketing Lead to help define how Luminai’s technology is understood, adopted, and scaled inside complex healthcare organizations. This is an early, highly technical marketing role focused on turning real product capabilities into clear, credible narratives that resonate with operators, technical buyers, and executive stakeholders. You’ll work directly with Product, Engineering, Sales, and Customer Success to shape positioning from the ground up. This role is less about running polished campaigns and more about deeply understanding the product, the customer workflows, and the problems we solve, then translating that into sharp messaging, strong enablement, and effective go-to-market motion. This is a builder role. You’ll be creating first-principles messaging, early GTM structure, and technical narratives that will evolve as the product and company scale. This is a hybrid position. Our team is in-office 3 days a week (Mon, Tue, Thu) in San Mateo, California. What You’ll Do Develop and own Luminai’s core product messaging, positioning, and value propositions across use cases and customer segments Deeply understand Luminai’s product, architecture, and AI systems in order to explain how and why they work Translate complex technical capabilities into clear, accurate narratives for operators, technical stakeholders, and executives Partner closely with Product and Engineering to stay aligned on roadmap, capabilities, and tradeoffs Support early go-to-market efforts by creating foundational sales and customer-facing materials (pitch decks, technical overviews, one-pagers, FAQs, ROI narratives) Build early enablement for Sales and Customer Success including talk tracks, technical explanations, and objection handling Synthesize customer feedback, deployment learnings, and sales insights into sharper positioning and product direction Help define ICPs, personas, and use cases based on real customer behavior and outcomes, not abstract theory Ensure consistency and clarity across product launches, customer conversations, and external messaging What We’re Looking For 3–6+ years of experience in Product Marketing, Product, Solutions, or a similarly technical GTM role at a B2B SaaS company Strong technical curiosity and comfort working closely with engineers and product teams Ability to understand and explain complex systems (APIs, workflows, AI-driven products, or platform software) Experience supporting early-stage or evolving sales motions Strong writing and communication skills with an emphasis on clarity and accuracy High ownership mindset with comfort operating in ambiguity and building from scratch Ability to move quickly, iterate, and adapt as the product and company evolve

We’re looking for a Product Designer to help shape the core Luminai product experience end-to-end. You’ll work closely with Product and Engineering to design clear, reliable workflows for complex, mission-critical healthcare operations. This is a high-ownership role where you’ll influence product direction, not just execution. You’ll be responsible for turning ambiguous, real-world workflows into intuitive product experiences that customers rely on in production environments. Your work will directly impact adoption, trust, and long-term product scalability. This role is ideal for a designer who enjoys working on complex systems, thrives in ambiguous environments, and wants deep product impact early on. This is a hybrid position. Our team is in-office 3 days a week (Mon, Tue, Thu) in San Mateo, California. What You’ll Do Design end-to-end product experiences across Luminai’s core platform, from early concepts to shipped features Partner closely with Product Managers to define problems, explore solutions, and make thoughtful tradeoffs Translate complex operational workflows and AI-driven systems into intuitive, usable interfaces Conduct user research, customer interviews, and usability testing to inform design decisions Create wireframes, prototypes, and high-fidelity designs that clearly communicate intent to Engineering Collaborate closely with Engineering throughout implementation to ensure quality and clarity Iterate on designs post-launch based on real customer usage and feedback Help establish and evolve Luminai’s design system, patterns, and UX standards Balance speed, quality, and pragmatism in an early-stage, high-ownership environment What We’re Looking For 3–6+ years of experience as a Product Designer on B2B SaaS products Strong portfolio demonstrating end-to-end product thinking and shipped work Experience designing complex workflows, dashboards, or enterprise tools Strong UX fundamentals paired with solid visual design instincts Comfort working closely with Product and Engineering in highly collaborative environments Ability to take ambiguous, loosely defined problems and turn them into clear, usable solutions Bonus: Experience with healthcare software, AI-driven products, or operationally complex platforms

As a Senior Software Engineer working on AI systems, you will play a foundational role in research, experimentation and rapid improvement of AI systems towards building a capable, reliable AI automation platform. The platform is used by organizations worldwide to deploy and scale executable AI automations in mission critical production environments. You are expected to have a strong proficiency in fundamentals of software engineering, a willingness to pick new concepts as needed and an ability to drive technical projects in ambitious environments. This is a hybrid position. Our team is in-office 3 days a week (Mon, Tue, Thu) in San Mateo, California. What You'll Do Design experiments and test ideas to optimize key internal AI benchmarks Design and improve evaluation frameworks to accelerate the speed and direction of experimentation Train, fine-tune, and optimize machine learning models. Perform rigorous evaluation and testing to ensure model accuracy, generalization, and performance. Collaborate and contribute on the core product development to deliver higher platform capabilities Setup up observability and monitoring systems to safety check model behaviour in critical settings What We’re Looking For Proven track record of shipping high-quality code in challenging projects Bachelor's or Master's degree in Computer Science, Machine Learning, or a related field Solid fundamentals in algorithms, data structures, system design Attention to detail and a first-principals thinking towards real world deployment of intelligent systems. Bonus Proficiency in C++ Previous experience working with distributed computing systems in production

As a Senior Software Engineer working on Product, you will design, build, improve user facing applications and systems that deliver an exceptional experience. This is a hybrid position. Our team is in-office 3 days a week (Mon, Tue, Thu) in San Mateo, California. What You'll Do Lead large application development projects, including planning, designing and implementing across the stack. Collaborate and contribute on the core product direction that leverages system improvements and deliver ever higher customer value Maintain and enhance overall Luminai tooling, working on both frontend and backend components Champion best practices in software development, including code reviews, testing, and maintainability, to ensure high-quality and resilient software. Contribute to the design and implementation of robust API, authentication, and middleware solutions, enhancing the scalability and security of our platform. What We’re Looking For Proven track record of shipping high-quality code in challenging projects Significant experience working with JavaScript/TypeScript, React and Python You sweat the important details and are passionate about maintainable, scalable frontend concepts Experience across the entire stack, from backend to frontend (and if you have a preference, we’d love to consider it!)

As a Senior Technical Recruiter at Luminai, you’ll be instrumental in building the team that drives our mission to make healthcare more efficient. You’ll manage full-cycle recruiting across multiple departments, partnering with hiring managers to source, attract, and close top talent that aligns with our culture. If you’re people-focused, driven to make an impact, and passionate about building a winning team, this could be the role for you. This is a hybrid position. Our team is in-office 3 days a week (Mon, Tue, Thu) in San Mateo, California. What You'll Do Own full-cycle recruiting across technical functions – Engineering, Product, and Design Partner with hiring managers to align on role requirements and create effective job descriptions Develop sourcing strategies to build a diverse talent pipeline Conduct candidate screenings and coordinate interview scheduling Provide an exceptional candidate experience with transparent communication Track recruiting metrics to optimize hiring outcomes What We’re Looking For 5+ years of experience in recruiting for high-growth technology companies (preferably B2B SaaS) Proven success hiring for technical teams Strong skills in full-cycle recruiting and candidate sourcing – including negotiating offers, pitching equity value to candidates, and building relationships Ability to effectively collaborate with hiring managers and stakeholders Passion for fostering a positive and engaging candidate experience Familiarity with ATS platforms (ideally Ashby) Ability to efficiently manage multiple projects and tasks Proven ability to thrive in a fast-paced setting, across various time zones Passion for creating a dynamic and inclusive workplace Experience with healthcare hiring is a huge plus

As a Staff Software Engineer, you will play a foundational role in designing, implementing and spearheading the core platform development. The platform is used by organizations worldwide to deploy and scale executable AI automations in mission critical production environments. As a senior member of the engineering team, you are expected to have a strong proficiency in fundamentals of software engineering and exceptional ability to drive technical projects in ambitious technical environments. You will help define, architect and improve key system foundations that allows the overall engineering team to execute effectively and deliver a stellar platform experience for users within a high growth team. This is a hybrid position. Our team is in-office 3 days a week (Mon, Tue, Thu) in San Mateo, California. What You’ll Do Languages and associated tooling (DSLs, parsers, compilers) for external and internal system abstractions Architecting and maintaining distributed computing environments. Simplify system bottlenecks and proactively re-architect foundational abstractions to support scale Lead core technical initiatives setting high quality foundations in the codebase Define and scale experimentation, monitoring, reliability, and observability concepts for production systems Drive improvements to the core Luminai IDE to deliver a stellar experience for end users Help champion high performance engineering foundations and practices across the codebase What We’re Looking For A minimum of 8+ years of experience as a software engineer, that involves spearheading zero to one engineering projects Proven track record of shipping high-quality code in challenging projects Direct experience designing and implementing high performance systems in production, and an understanding of how to navigate key architectural trade-offs Prior experience or working familiarity with modern infrastructure stack (Kafka, Kubernetes etc.) Knowledge of parallel computing concepts and distributed systems Exceptional problem-solving skills and an ability to work across the stack Bonus MS or PhD in CS from a top school or equivalent experience Knowledge or interest in compilers, interpreters and design of programming languages Prior experience managing (or otherwise leading) engineering teams