Ember

We are looking for an all-star B2B Marketing Expert to help drive and own our all-up marketing strategy. This is a remote position but an option for in-person in our SF office. Ideal candidate is someone who has worked in SAAS AI startups, healthcare, or legacy-tech industry. Our values Ship > perfect. Launch, learn, iterate—daily. 10× hustle. Early-stage means long days and high tempo; celebrate wins but never coast. Brutal transparency. Facts beat feelings—inside the team and with customers. Customers, customers, customers. If it doesn’t prevent denials or speed up cash, it’s noise. Over-communication. Default to sharing; silence kills speed. If these sound heavy, we’re probably not your people. What will you be doing Develop multi-channel campaigns (e.g., email, social media, content marketing, webinars, events) to generate qualified leads and nurture them through the sales funnel.  Work cross-functionally with channel leaders to execute campaigns.  Develop and implement a targeted and creative event marketing strategy to engage high-value accounts. We are growing our on-the-ground event presence and welcome creative experiential experiences. Oversee the optimization of the company's website to improve the B2B user experience and drive conversions. Leverage analytics tools to track and report on key metrics. CAC, Conversion, lead-to-customer, engagement, retention, revenue, spend, NPS, and much more. Know how and when to optimize for each metric and how to create dashboards to reflect these. Stay up-to-date on industry trends, tools, and competitive benchmarks to ensure our strategy remains innovative and effective. You’ll be great if you… Bring 6+ years running full-funnel growth for a B2B SaaS startup (specifically in healthcare or legacy industry) Proven experience in growth marketing, digital marketing, or performance marketing, bonus points for within the healthcare/RCM industry Have generated >$1 M ARR via campaigns you conceived, built, and optimized Thrive in ambiguity, act before asked, and rarely need permission Are an excellent communicator and approachable person Experience in working at a startup or small company is a plus.

What You’ll Do Lead the design and implementation of end-to-end features across our web applications and backend services. Build internal evaluation infrastructure for AI and LLM healthcare finance applications. Architect and maintain scalable, secure, and reliable systems that integrate with various healthcare platforms. Drive best practices in software development, including code reviews, testing, and documentation. Qualifications Bachelor's or Master’s degree in Computer Science, Software Engineering, or a related technical field. Proficiency in TypeScript, React, Node.js, and Python. Comfortable with LLM applications and containerized deployments. Thrives in environments of complexity and ambiguity, prioritizing collaboration and seeking the best ideas regardless of their source. A willingness to pitch in wherever needed—we move fast, and we need team players who are eager to contribute. Bonus Hands-on work with LLM prompt engineering, finetuning, and RAG applications. Experience with workflow automations. Prior work in healthcare, finance AI, or other regulated, high-stakes industries. Open-source contributions to ML libraries, evaluation suites, or benchmarking tools. Experience with cloud platforms (e.g., Azure, GCP, AWS) and containerization technologies (e.g., Docker, Kubernetes). Strong understanding of database systems, both relational and non-relational. Familiarity with healthcare standards such as FHIR, HL7, and medical coding.

We are at an exciting stage of growth: our CEO has already sold the first few million in ARR by developing a repeatable, consultative sales motion into healthcare operators. The motion is working. Now we are looking for an AE who can help scale it, sharpen it, and turn the crank with discipline. This AE role is core to Ember’s growth motion. You’ll own deals end-to-end with PE-backed, multi-site provider groups, running a consultative sales process with CFO, COO, and revenue cycle leadership, guiding technical and operational stakeholders, and driving clear next steps to close. This is not “order taking.” You’ll diagnose revenue cycle pain, quantify impact, and help operators align on a plan to reduce A/R days and claim denials fast. OTE: $150K–$250K (base + commission, depending on experience) What You’ll Do Own a pipeline of PE-backed clinic groups from first meeting through close Run structured discovery with CFO/VP Rev Cycle Map the buying committee (finance, revenue cycle, IT/EMR, ops) and manage a multi-stakeholder process Build ROI narratives tied to denials, A/R aging, cash acceleration, staffing load Coordinate evaluation steps (data access, sample pulls, security review, workflow fit) Deliver crisp demos and executive readouts that drive decisions Maintain rigorous CRM hygiene: close plans, next steps, risks, mutual action plans Partner with founders on messaging, pricing, packaging, and objection handling Support conferences/trade shows: pre-book meetings, work leads, and close follow-up loops Who You Are You’re a high-judgment, high-output AE who can credibly engage senior operators and keep complex deals moving. You likely: Write and speak clearly with an executive tone Can run discovery that surfaces real pain and buying triggers Are comfortable with multi-threading and navigating ambiguity Can translate product capabilities into operational + financial outcomes Take pride in clean pipelines, accurate forecasting, and strong handoffs Must-Haves 3+ years closing experience in B2B SaaS or healthcare services/tech Proven ability to run a multi-step sales process (3–6+ stakeholders) Strong discovery + qualification discipline (fit, pain, urgency, process) Comfort selling to CFO/COO/Rev Cycle leadership Strong CRM rigor and forecasting habits Nice-to-Haves Experience in RCM, claims, denials management, billing workflows Experience selling into PE-backed healthcare / multi-site groups Familiarity with EMRs, clearinghouses, practice management systems Conference-driven pipeline motion How we measure success (first 90–180 days) Consistent pipeline creation (with BDR + self-sourced) High meeting-to-opportunity conversion via strong qualification Clear close plans on active deals (no “hope-casting”) Closed-won revenue and fast time-to-first-logo Interview process Coffee chat with a member of the Ember team Written exercise: outbound + follow-up + meeting recap Live discovery roleplay (CFO + Rev Cycle leader) Deal cycle deep dive (walk us through a real close) Pipeline/forecasting walkthrough (how you run your week)

This SDR role is core to Ember’s growth motion. You’ll be responsible for booking qualified meetings with CEOs, CFOs, and Revenue Cycle leaders at PE-backed provider groups through thoughtful outbound, fast inbound response, and disciplined follow-through. This is a high-activity role with judgment. You’ll work closely with company leadership, help refine outbound playbooks, and be trusted to represent Ember with credibility to senior operators in complex healthcare organizations. What You’ll Do Pipeline Creation & MEDDIC Qualification Drive outbound prospecting into PE-backed, multi-site provider groups (email, LinkedIn, phone) Research accounts to understand ownership structure, scale, specialties, and PE sponsor context Craft concise, executive-level messaging tailored to CEO, CFO, and Revenue Cycle priorities Run first-pass MEDDIC qualification calls (10–15 minutes) focused on pain, buyer, and process Book qualified meetings that convert to next-stage opportunities Inbound & Events Respond to inbound leads within SLA during business hours Work conference booths and support event lead capture Own post-event follow-up sequences with a 24-hour SLA Tag lead source and outcomes cleanly in CRM Operational Excellence Maintain clean CRM hygiene: notes, stages, decision-makers, next steps Partner closely with leadership on targeting, messaging, and sequencing strategy Provide feedback from the field to improve ICP definition and outbound playbooks Who You Are You’re a sharp, execution-oriented SDR who can move fast without cutting corners. You’re comfortable selling into operationally complex organizations and know how to earn credibility with senior buyers. You’re comfortable qualifying with MEDDIC and know what good enough for SDR stage looks like versus over-discovery. You likely: Write clearly and confidently for an executive audience Balance personalization with outbound volume Are comfortable on the phone and can guide a focused qualification conversation Pick up healthcare, billing, and operational concepts quickly Obsess over details (titles, org structure, acronyms, follow-ups) Take pride in clean pipelines and reliable handoffs Experience with PE-backed healthcare groups, RCM, or multi-site provider organizations is a plus, but not required. Must-Haves Strong written communication with a polished, executive tone High outbound activity paired with rigor and accuracy Ability to run short, structured discovery and qualification calls Fast research and synthesis skills (accounts, personas, “why now”) Comfort working in CRM systems and structured sales workflows Nice-to-Haves Exposure to PE-backed healthcare environments Experience selling into CEO, CFO, or Revenue Cycle leadership Conference or trade-show follow-up experience What Success Looks Like Inbound response within 5 minutes during business hours Consistent monthly quota for meetings held / SQLs accepted Strong show rates and SQL-to-opportunity conversion Disciplined activity levels across email, phone, and LinkedIn Clean CRM data enabling accurate pipeline visibility Compensation is tied to meetings held or SQLs accepted, not closed revenue. Why This Role Direct exposure to PE-backed healthcare operators and decision-makers Close collaboration with company leadership Real ownership of pipeline creation in a growing company Clear opportunity to grow as Ember expands its PE footprint