Healthcare Account Executive (Mid-Market)
at Ember — AI RCM. A/R Analysis in 3 days or less. Reduce claim denials by 55%.
What the role involves
We are at an exciting stage of growth: our CEO has already sold the first few million in ARR by developing a repeatable, consultative sales motion into healthcare operators. The motion is working. Now we are looking for an AE who can help scale it, sharpen it, and turn the crank with discipline.
This AE role is core to Ember’s growth motion. You’ll own deals end-to-end with PE-backed, multi-site provider groups, running a consultative sales process with CFO, COO, and revenue cycle leadership, guiding technical and operational stakeholders, and driving clear next steps to close.
This is not “order taking.” You’ll diagnose revenue cycle pain, quantify impact, and help operators align on a plan to reduce A/R days and claim denials fast.
OTE: $150K–$250K (base + commission, depending on experience)
What You’ll Do
Own a pipeline of PE-backed clinic groups from first meeting through close
Run structured discovery with CFO/VP Rev Cycle
Map the buying committee (finance, revenue cycle, IT/EMR, ops) and manage a multi-stakeholder process
Build ROI narratives tied to denials, A/R aging, cash acceleration, staffing load
Coordinate evaluation steps (data access, sample pulls, security review, workflow fit)
Deliver crisp demos and executive readouts that drive decisions
Maintain rigorous CRM hygiene: close plans, next steps, risks, mutual action plans
Partner with founders on messaging, pricing, packaging, and objection handling
Support conferences/trade shows: pre-book meetings, work leads, and close follow-up loops
Who You Are
You’re a high-judgment, high-output AE who can credibly engage senior operators and keep complex deals moving.
You likely
- Write and speak clearly with an executive tone
- Can run discovery that surfaces real pain and buying triggers
- Are comfortable with multi-threading and navigating ambiguity
- Can translate product capabilities into operational + financial outcomes
- Take pride in clean pipelines, accurate forecasting, and strong handoffs
Must-Haves
- 3+ years closing experience in B2B SaaS or healthcare services/tech
- Proven ability to run a multi-step sales process (3–6+ stakeholders)
- Strong discovery + qualification discipline (fit, pain, urgency, process)
- Comfort selling to CFO/COO/Rev Cycle leadership
- Strong CRM rigor and forecasting habits
Nice-to-Haves
- Experience in RCM, claims, denials management, billing workflows
- Experience selling into PE-backed healthcare / multi-site groups
- Familiarity with EMRs, clearinghouses, practice management systems
- Conference-driven pipeline motion
How we measure success (first 90–180 days)
- Consistent pipeline creation (with BDR + self-sourced)
- High meeting-to-opportunity conversion via strong qualification
- Clear close plans on active deals (no “hope-casting”)
- Closed-won revenue and fast time-to-first-logo
Interview process
- Coffee chat with a member of the Ember team
- Written exercise: outbound + follow-up + meeting recap
- Live discovery roleplay (CFO + Rev Cycle leader)
- Deal cycle deep dive (walk us through a real close)
- Pipeline/forecasting walkthrough (how you run your week)
About Ember
At Ember, we're tackling one of healthcare's most costly and overlooked challenges: the massive inefficiency in clinical documentation and revenue cycle management. Medical practices lose billions annually due to incomplete documentation, missed billing opportunities, and denied claims - issues that stem from antiquated systems that force clinicians to choose between patient care and paperwork. We combine ambient listening technology with deep understanding of medical billing requirements to eliminate the administrative burden that plagues healthcare providers.
Full Ember profile