What the role involves
About Clinikally
At Clinikally, we're building the future of personalized skincare through a full-stack digital health and commerce platform. We connect users with dermatologists, personalized treatment plans, and curated skincare products.
As we continue to scale, we're looking for a Ecommerce Operations Executive who is curious, analytical, and eager to work at the intersection of brands, commerce, operations, and growth.
Role Overview
As a Ecommerce Operations Executive, you will play a key role in managing and growing product categories across the Clinikally platform. You will work closely with brands, internal stakeholders, and cross-functional teams to drive category performance, improve customer experience, and support business growth.
This role offers hands-on exposure to category management, merchandising, brand partnerships, analytics, supply chain operations, and growth initiatives.
Key Responsibilities
Category Management & Merchandising
Support the day-to-day management of assigned product categories.
Monitor category performance, sales trends, inventory levels, and customer demand.
Ensure product listings, pricing, content, and merchandising are accurate and optimized.
Identify assortment gaps and opportunities for category expansion.
Brand & Vendor Management
Coordinate with brand partners and vendors to ensure smooth execution of business initiatives.
Assist in onboarding new brands and launching products on the platform.
Build and maintain strong working relationships with external partners.
Analytics & Business Insights
Track category performance metrics and prepare regular business reports.
Analyze sales, inventory, pricing, and customer behavior data to identify actionable insights.
Support decision-making through data-driven recommendations.
Marketing & Growth Initiatives
Collaborate with marketing teams on category campaigns, promotions, launches, and growth initiatives.
Support visibility and conversion optimization across platform channels.
Assist in executing brand-led marketing activities and campaigns.
Supply Chain & Operations
Coordinate with operations and supply chain teams to ensure product availability.
Monitor stock health and help reduce stock-outs and excess inventory situations.
Support process improvements to enhance operational efficiency.
What We're Looking For
Bachelor's degree in Business, Commerce, Economics, Engineering, Pharmacy, Life Sciences, or a related field.
1+ years of experience in category management, e-commerce, consulting, operations, analytics, or business roles.
Strong analytical and problem-solving skills.
Excellent communication and stakeholder management abilities.
High ownership, bias for action, and willingness to learn.
Comfortable working in a fast-paced startup environment.
Strong proficiency in Excel/Google Sheets.
About Clinikally
India's leading digital health destination for Dermatology, Nutrition & Wellness. A multi-condition health platform providing Telehealth, AI-powered treatment plans, and Rx-grade products. Our virtual care is entirely science-based and personalized to each patient, based on prescription history, medical parameters, family history, lifestyle, surroundings and preexisting health issues.
Full Clinikally profile