Brighterway

Brighterway is a VC-backed startup (YC S24) building AI-powered medical record review tools for the workers’ compensation ecosystem. We process 10M+ pages of medical records per month and are growing rapidly across national claims organizations. About the Role We’re looking for a Sales Associate to work directly with our founding team to help drive outbound outreach, research new opportunities, and explore where our product can create the most value. This is a hands-on, high-exposure role for someone who wants to learn how sales, partnerships, and early customer development really work at a fast-growing startup. You’ll be involved in everything from prospect research and outreach to attending conferences and industry events, helping us build relationships and uncover new use cases. This is not a scripted call-center role, it’s about curiosity, hustle, and learning how deals actually get done. What You’ll Do Research potential customers, partners, and new market opportunities Support outbound outreach via email, LinkedIn, and other channels Help qualify inbound interest and route opportunities to the right people Assist with preparing outreach materials, follow-ups, and CRM updates Attend conferences, trade shows, and in-person events (travel required at times) Help identify patterns in customer conversations and surface new product or sales ideas Work closely with founders and senior team members on real deals and experiments Who You Are Curious, proactive, and comfortable with ambiguity Strong written and verbal communicator Organized and detail-oriented, but not afraid to move fast Interested in sales, startups, and customer-facing work Comfortable reaching out to people you don’t know Willing to travel occasionally for conferences and events Nice to Have (Not Required) Prior sales, recruiting, consulting, or research experience Familiarity with CRM tools (HubSpot, Salesforce, etc.) Interest in healthcare, legal, or enterprise technology Why This Role Direct exposure to founders and real customer conversations Learn outbound sales, partnerships, and market discovery from the ground up Opportunity to grow into more senior sales, partnerships, or strategy roles Mix of desk work and in-person industry exposure Commission on deals If you’re excited to learn fast, talk to customers, and help shape how a company grows, we’d love to hear from you.

Brighterway is a VC-backed startup (YC S24) building AI-powered medical record review tools for the workers’ compensation ecosystem. We process 10M+ pages of medical records per month and are growing rapidly across national claims organizations. We’re hiring a Senior Software Engineer with real industry experience, someone who has built and maintained production systems, seen them break, and knows how to scale them responsibly. This is a hands-on, high-ownership role. You’ll work directly with the founding team to design, build, and evolve core product systems across frontend, backend, and ML-adjacent workflows. Some expectations for the role include: Production frontend applications Backend systems and APIs ML-adjacent workflows (pipelines, inference orchestration, data quality) Scaling, reliability, and system design decisions This role is for someone who has seen things break in production, understands tradeoffs, and can help us build systems that scale cleanly as volume and customer complexity increase. You will have real ownership. What You’ll Work On Frontend Build and maintain complex, data-heavy web interfaces used by internal ops teams and external enterprise clients Work with React (TypeScript), modern state management, and component systems Design workflows for reviewing, validating, and navigating large medical record datasets Collaborate closely with ops, QC, and product to ship pragmatic, usable features Backend Design and maintain backend services and APIs (Python preferred) Own data models, API contracts, and business logic that power ingestion, processing, and review Build systems that handle high throughput, async processing, retries, and failure modes Work with cloud infrastructure (GCP/AWS), storage, queues, and background workers ML-Adjacent / Data Systems Integrate with ML inference pipelines (LLMs, document processing, classification, extraction) Build tooling around quality control, auditing, confidence scoring, and human-in-the-loop review Collaborate with ML engineers on schema design, output validation, and deployment workflows You don’t need to train models (although it is a plus) but you must understand how ML systems behave in production Systems & Ownership Make architectural decisions Improve reliability, observability, and performance as volume scales Identify tech debt before it becomes a bottleneck Help set engineering standards and mentor more junior engineers What We’re Looking For Required 3+ years of professional software engineering experience Strong full-stack experience across frontend and backend in production environments Strong backend experience (Python preferred) Experience building and maintaining React-based frontends (TypeScript preferred) Comfort designing APIs, data models, and asynchronous workflows Experience operating systems at scale and handling production incidents Ability to reason through tradeoffs and make pragmatic architectural decisions Strong Plus Experience working with ML or data-heavy systems in production Familiarity with LLM-powered workflows, document processing, OCR, or NLP Experience in healthcare, medical-legal, fintech, or other regulated environments Prior experience in a startup or small-team environment with high ownership Experience designing internal tools for operations or quality control teams Why Brighterway Work directly with founders on mission-critical systems Build AI-powered infrastructure that physicians and enterprise partners rely on daily Real ownership and influence over product and technical direction Competitive salary + meaningful equity Fast-moving, execution-oriented environment with real customers and real scale

Brighterway is a VC-backed startup (Y Combinator S24) building AI-powered medical record review tools for the workers’ compensation ecosystem. We process 10M+ pages of medical records per month and are growing rapidly across national claims organizations. We're hiring a full-stack generalist who loves building fast. Someone who can take ambiguous customer problems, propose a solution, and ship a working prototype in days. This role is perfect for someone who enjoys founder-style autonomy, talking to customers, and owning features end-to-end. You’ll work directly with the CEO and CTO to define, build, and iterate on high-impact product lines. What You’ll Do Join live calls with founders, clients, and partners to understand needs in real time. Build 0→1 prototypes, workflows, integrations, and internal tools extremely quickly. Own full-stack development across backend, APIs, data pipelines, and lightweight UIs. Debug production issues, unblock product teams, and ensure delivery to key clients. Collaborate across ML, FE, and operations to ship experiments and new product lines. Create scaffolding that the rest of the engineering team can harden later. What We’re Looking For Strong full-stack experience (Python, Node, etc.) Demonstrated ability to build end-to-end features independently Bias toward action: prototype first, perfect later Strong debugging + problem-solving skills Comfort talking to customers, founders, and non-technical stakeholders Startup DNA: scrappy, adaptable, and solutions-focused Nice to Have Experience in health tech, ML tooling, document processing, or claims systems Experience with AWS, GCP, or cloud infra Prior early-stage startup experience or founding experience Why Brighterway Work directly with founders on high-impact product lines Ship fast and see your work used by national claims organizations Competitive salary + meaningful equity Fast-moving, execution-oriented environment