BlueCargo

BLUECARGO BlueCargo is revolutionizing the logistics industry with innovative solutions that streamline freight audit processes and enhance the tracking of millions of containers worldwide. We are a fast-growing startup committed to delivering products that make a significant impact on our clients' operations. Our platform aggregates data from multiple sources, providing a single, streamlined interface for accuracy, transparency, and efficiency in freight cost management and cargo tracking. Our commitment to innovation and sustainability drives us to continually transform the logistics landscape, making it more reliable and accessible for businesses globally. Founded by two female entrepreneurs who graduated from the Y Combinator 2018 batch, BlueCargo has successfully raised a Series A in 2022. We are at the beginning of an exciting growth phase, having already developed product-market fit, a working platform, and hundreds of daily active users. If working to bring technology to the logistics industry sounds exciting, then we’d like to connect with you! We are looking for an experienced customer-focused individual with a startup mindset to join our team as a Customer Success Manager. OPPORTUNITY OVERVIEW Role Overview The Customer Success team works to ensure that our clients are maximizing the value they are receiving from BlueCargo. As a Customer Success Manager, you will be the primary point of contact for your assigned customers and will be responsible for their entire experience with BlueCargo through onboarding, implementation, adoption, expansion & retention. You will be responsible for renewals and play a key role in identifying business opportunities and delivering recurring moments of impact to expand our partnership by helping our customers solve problems and streamline their operational processes. You will also play a critical role in the company by being the voice of the customer to improve our product and the overall customer experience by working closely with cross-functional teams such product, data science, engineering, sales, operations to achieve this. We are looking for someone with past experience in a fast paced startup environment preferably within the logistics and/or technology industry. Ideally you are based in 1. Los Angeles 2. US West Coast or Midwest, but we are open to fully remote applicants as well. Our main hubs are in LA and NYC. Key Responsibilities Relationship Management: Develop and maintain strong, long-lasting customer relationships throughout all levels and teams of their organization. Customer Engagements: Lead customer kick-off calls, perform platform demos & user trainings, drive regularly scheduled check-ins, QBRs with customers, while monitoring platform adoption and overall client satisfaction. Onboarding & Implementation: Onboard and implement customers including creating an strategic plan of priority initiatives while gathering of required SOPs, documentation, customer requirements, and related vendor onboarding. Growth & Expansion: Identify new business opportunities and develop account plans to ensure customer retention and expansion. Collaborate with the sales team in the solutioning and closing of expansion opportunities. Success Metrics: Continuously monitor and track usage performance and key performance indicators (KPIs) related to customer satisfaction and retention. Leverage these to understand how customers are using the product and identify ways for them to increase usage to effectively increase their ROI. Customer Advisory: Act as a trusted advisor to customers, understanding their goals and challenges while being able to tie BlueCargo’s solutions to implement process improvements & savings opportunities. Customer Advocacy: Advocate for customers internally to relay feedback and insights to the product, sales, and other cross-functional teams to shape our product roadmap. Product Expertise: Become an expert in BlueCargo’s product internally & externally to be able

About BlueCargo BlueCargo is a fast-growing, VC-backed technology company transforming the logistics and supply chain industry. As the leader in container visibility and freight audit automation, our platform integrates fragmented data from terminals, carriers, and ports to deliver a single, intelligent interface that empowers shippers and logistics providers to make better, faster decisions. Our mission is to bring transparency, efficiency, and automation to global trade-one container at a time. Backed by Y Combinator (W18) and leading investors, we raised our Series A in 2022 and are entering an exciting growth stage. Our platform is already trusted by hundreds of active customers and is helping them eliminate millions in unnecessary freight costs each year. About the Role We are seeking a player/coach Head of Marketing to elevate and expand our marketing function with a focus on demand generation, product marketing, and measurable revenue growth. You’ll inherit an existing marketing practice and take it to the next level by refining strategy, deepening attribution, and aligning marketing performance with sales outcomes. The ideal candidate is data-driven, creative, and comfortable operating both strategically and tactically. You’ll have the opportunity to partner directly with the CEO and leadership team to evolve the company’s marketing engine into a scalable, predictable growth model. Key Responsibilities Own and evolve BlueCargo's positioning, messaging, and category narrative for enterprise procurement cycles including analyst relations strategies. Develop and execute a comprehensive marketing strategy to drive awareness, pipeline generation, and revenue growth. Lead multi-channel demand generation programs including email, paid media, webinars, SEO, and partner marketing. Plan and manage trade show and event marketing to maximize ROI and generate qualified leads. Own marketing automation and CRM strategy (HubSpot), ensuring funnel optimization and reporting accuracy. Partner closely with the sales and executive teams to improve lead quality, conversion rates, and overall pipeline velocity. Build and manage campaign calendars and GTM plans for new products and initiatives. Analyze campaign performance and KPIs; adjust strategy based on data and insights. Oversee content development for landing pages, case studies, digital ads, and enablement collateral. Define and own brand positioning, category narrative, and enterprise messaging Manage and grow a small internal team and/or agencies, ensuring clear accountability and measurable results. Qualifications 7+ years of progressive B2B marketing experience, ideally in SaaS, logistics tech, or fintech. Demonstrated ability to craft positioning and launch strategy in competitive, enterprise B2B markets Proven track record of building and scaling lead generation programs that deliver measurable pipeline and revenue impact. Track record of success in enterprise procurement process Experience leading trade shows, events, and integrated demand generation campaigns. Strong understanding of marketing automation platforms, lead scoring, and funnel analytics. Analytical mindset with the ability to translate insights into actionable strategy. Experience building out product marketing functions. Highly skilled in copywriting, messaging, and positioning for technical audiences. Exceptional collaboration skills across sales, product, and operations. Entrepreneurial, resourceful, and comfortable leading in a fast-paced, growth-stage environment. Success Metrics Marketing Qualified Lead (MQL) volume and quality Pipeline generated and influenced by marketing Cost per lead / cost per acquisition Campaign ROI and conversion rates Website traffic and engagement Event and trade show ROI Analyst coverage and presence in relevant enterprise buyer journeys

BLUECARGO BlueCargo is revolutionizing the logistics industry with innovative solutions that streamline freight audit processes and enhance the tracking of millions of containers worldwide. We are a fast-growing startup committed to delivering top-notch products that make a significant impact on our clients’ operations. Founded by two female entrepreneurs from Y Combinator’s 2018 batch, BlueCargo successfully raised a Series A in 2022. With strong product-market fit, an established platform, and thousands of daily active users, we are entering a new phase of growth. If transforming the logistics industry with cutting-edge technology sounds exciting, we’d love to connect! We are looking for an experienced Implementation Manager with a startup mindset. OPPORTUNITY OVERVIEW Role Overview As an Implementation Manager / Onboarding Specialist, you’ll be the technical glue between Pre-Sales, Operations, Product, Engineering and Customer Success, owning discovery, configuration, integration (EDI/API) and end-to-end onboarding so customers get fast time-to-value. You’ll work with cutting-edge automation and our AI agents to configure rule engines and audit workflows that scale across customers and fee types. Key Responsibilities Lead customer onboarding end-to-end: run scoping, kickoff, configuration, testing, go-live and post-launch hypercare for multiple enterprise customers. Deep discovery & requirements: run technical and business discovery sessions, capture functional & non-functional requirements, and document clear acceptance criteria. Integrations & data ingestion: deliver EDI/API/SFTP/FTP/webhook integrations; map incoming files (EDIFACT/ANSI X12/CSV/JSON/XML) to our canonical models. Platform configuration & AI agent orchestration: configure the platform (rules, rate-manager, mappings) and work with our AI agents / prompt templates to automate audit logic and exception handling. Project management: build and execute implementation plans with milestones, owners, dependencies and risk mitigation; run weekly status calls and stakeholder updates. Testing & validation: own test plans, parallel testing, validation scripts and acceptance testing; ensure production readiness and data quality before cutover. Change management & best practices: advise customers on process changes, rollout plans, and internal enablement to ensure adoption. Handoff & documentation: ensure a smooth transition to Customer Success with complete runbooks, training materials and operational handover. Cross-functional partner: translate operational needs into product requirements and collaborate with Engineering to scope and prioritize platform improvements. Manage multiple implementations: prioritize and juggle several implementations at different stages while keeping timelines tight and communication proactive. Qualifications In addition to the following skills, we are looking for PROBLEM SOLVERS with an entrepreneurial mindset: Customer-facing communication: Excellent communication skills, both written and verbal, with the ability to effectively communicate technical concepts to non-technical stakeholders. Experience: Previous experience in operations, customer service, or account management in the logistics/transportation industry. Experience in D&D Audit and Account Payables in a plus. Analytical Skills: Ability to collect data, analyze results, and draw valid conclusions. Tech-Savvy: Passion for technology and data, with a keen interest in leveraging tools to improve processes. Experience in EDI integration is a plus. Classification Culture: Be part of a caring, high-impact team that values collaboration and personal growth. Benefits: Medical benefits, unlimited PTO, and a flexible work environment. Community: Work in an international, inclusive culture as part of a Y Combinator-backed company!

About BlueCargo BlueCargo is a fast-growing, VC-backed technology company transforming the logistics and supply chain industry. As the leader in container visibility and freight audit automation, our platform integrates fragmented data from terminals, carriers, and ports to deliver a single, intelligent interface that empowers shippers and logistics providers to make better, faster decisions. Our mission is to bring transparency, efficiency, and automation to global trade—one container at a time. Backed by Y Combinator (W18) and leading investors, we raised our Series A in 2022 and are entering an exciting growth stage. Our platform is already trusted by hundreds of active customers and is helping them eliminate millions in unnecessary freight costs each year. As we scale, we’re investing deeply in engineering leadership to evolve our architecture, expand product capabilities, and lead the industry in data-driven logistics. Why Join Now? This is a rare opportunity to shape the future of a company with strong product-market fit, a modern tech stack, and real-world impact. You’ll work alongside a mission-driven founding team (including two female YC alumni), take ownership of a fast-growing engineering org, and play a key role in building a category-defining product that powers the global supply chain. Our Tech Landscape Backend: Python / Django Frontend: JavaScript Infrastructure: AWS (Lambda, RDS, S3), CircleCI Database: PostgreSQL Location: Hybrid from our HQ in Culver City, Los Angeles OPPORTUNITY OVERVIEW Mission/Responsibilities As a Junior Engineer at Blue Cargo, you will play a crucial role in building the platform technology and infrastructure that drives our product delivery. Your responsibilities will include: Design, develop, and improve functions and algorithms that drive our core audit product, even in the face of conflicting information. Translate product requirements and technical designs into well-engineered, low-defect, robust code. Scale/breakdown our Django application into its next evolution as a data platform. Become a near-expert in the freight industry over time. Qualifications In addition to the following technical skills, we are looking for PROBLEM SOLVERS with an entrepreneurial mindset. 1+ year of Python development experience, ideally with Django. 1+ years of database modeling experience for production use cases. Experience with a popular cloud provider (AWS preferred) High attention to detail, being able to execute at a high level with minimal supervision A relentless desire to grow technically and learn about the industry Classification Perks: Medical benefits + unlimited PTO Fun perks: flexible and international environment Support/Community: Enjoy being a member of a Y Combinator company!

BLUECARGO BlueCargo is revolutionizing the logistics industry with innovative solutions that streamline freight audit processes and enhance the tracking of millions of containers worldwide. We are a fast-growing startup committed to delivering top-notch products that make a significant impact on our clients’ operations. Founded by two female entrepreneurs from Y Combinator’s 2018 batch, BlueCargo successfully raised a Series A in 2022. With strong product-market fit, an established platform, and thousands of daily active users, we are entering a new phase of growth. If transforming the logistics industry with cutting-edge technology sounds exciting, we’d love to connect! We are looking for an experienced Product Manager with a startup mindset. OPPORTUNITY OVERVIEW Role Overview As a Product Manager, you will play a critical role in driving our product strategy and delivering key initiatives on our ambitious roadmap. Collaborating closely with engineering, design, and marketing teams, you’ll work to develop solutions that enhance the user experience and solve complex logistics challenges. If you thrive in fast-paced environments and enjoy tackling tough product problems, we want to hear from you. Key Responsibilities Product Strategy & Execution: Define and execute product strategy, identifying opportunities and prioritizing features that align with market needs and business goals. User Research & Insights: Conduct customer interviews and user research, along with data analysis, to understand customer pain points and validate product concepts. Requirements & Documentation: Develop detailed Product Requirements Documents (PRDs) and user stories to guide development and ensure clear alignment with objectives. Cross-Functional Collaboration: Work with engineering, design, sales, and operations teams to bring features from concept to launch, ensuring a seamless, high-quality user experience. User Testing & Iteration: Gather user feedback, conduct usability testing, and iterate to continuously improve the product. Roadmap Management: Manage multiple product initiatives, ensuring projects are on track and communicating progress and challenges to stakeholders. Qualifications In addition to the following skills, we are looking for PROBLEM SOLVERS with an entrepreneurial mindset. Experience: 6+ years of experience in product management, ideally in a startup or tech-driven environment. Educational Background: BA/BS in a relevant field; a technical background is a plus. Analytical Skills: Proficiency in SQL; Python is a plus. Leadership & Communication: Strong ability to present and advocate product decisions to diverse stakeholders. Execution & Organization: Detail-oriented, process-driven, and adept at managing multiple priorities in a fast-paced environment. Technical Acumen: Familiarity with technology, UX principles, and a commitment to leveraging best practices. Classification Culture: Be part of a caring, high-impact team that values collaboration and personal growth. Benefits: Medical benefits, unlimited PTO, and a flexible work environment. Community: Work in an international, inclusive culture as part of a Y Combinator-backed company!

About BlueCargo BlueCargo is a fast-growing, VC-backed technology company transforming the logistics and supply chain industry. As the leader in container visibility and freight audit automation, our platform integrates fragmented data from terminals, carriers, and ports to deliver a single, intelligent interface that empowers shippers and logistics providers to make better, faster decisions. Our mission is to bring transparency, efficiency, and automation to global trade-one container at a time. Backed by Y Combinator (W18) and leading investors, we raised our Series A in 2022 and are entering an exciting growth stage. Our platform is already trusted by hundreds of active customers and is helping them eliminate millions in unnecessary freight costs each year. As we scale, we're investing deeply in engineering leadership to evolve our architecture, expand product capabilities, and lead the industry in data-driven logistics. Why Join Now? This is a rare opportunity to shape the future of a company with strong product-market fit, a modern tech stack, and real-world impact. You'll work alongside a mission-driven founding team (including two female YC alumni), take ownership of a fast-growing engineering org, and play a key role in building a category-defining product that powers the global supply chain. Our Tech Landscape Backend: Python / Django Infrastructure: AWS (Lambda, RDS, S3), CircleCI Database: PostgreSQL Team: 12 engineers + 5 in product Location: Remote (Canada) Responsibilities As a Senior Backend Engineer at Blue Cargo, you will play a crucial role in building the platform technology and infrastructure that drives our product delivery. Your responsibilities will include: Collaborating with various internal stakeholders including product managers, designers, data scientists, and other software engineers. Translating product requirements and technical designs into well-engineered, low-defect, robust code. Researching new technologies and methodologies to improve the architecture, software components, user experience, and development processes. Performing extensive unit testing, system testing, and regression testing to ensure reliability and efficiency. Qualifications In addition to the following technical skills, we are looking for PROBLEM SOLVERS with an entrepreneurial mindset. 5+ years of Python engineering experience, developing and deploying software using Agile methodologies Experienced in building data management platforms Proven ability to work independently with minimal supervision and oversee complex tasks while prioritizing multiple projects based on strategic goals Interest or experience in logistics and/or supply chain management Startup experience Experience working on cloud infrastructure, especially AWS Fun perks: flexible and international environment Support/Community: Enjoy being a member of a Y Combinator company!

About BlueCargo BlueCargo is a fast-growing, VC-backed technology company transforming the logistics and supply chain industry. As the leader in container visibility and freight audit automation, our platform integrates fragmented data from terminals, carriers, and ports to deliver a single, intelligent interface that empowers shippers and logistics providers to make better, faster decisions. Our mission is to bring transparency, efficiency, and automation to global trade-one container at a time. Backed by Y Combinator (W18) and leading investors, we raised our Series A in 2022 and are entering an exciting growth stage. Our platform is already trusted by hundreds of active customers and is helping them eliminate millions in unnecessary freight costs each year. As we scale, we're investing deeply in engineering leadership to evolve our architecture, expand product capabilities, and lead the industry in data-driven logistics. Why Join Now? This is a rare opportunity to shape the future of a company with strong product-market fit, a modern tech stack, and real-world impact. You'll work alongside a mission-driven founding team (including two female YC alumni), take ownership of a fast-growing engineering org, and play a key role in building a category-defining product that powers the global supply chain. Our Tech Landscape Backend: Python / Django Infrastructure: AWS (Lambda, RDS, S3), CircleCI Database: PostgreSQL Location: Remote (NY/LA preference) Responsibilities As a Senior/Staff Backend Engineer at Blue Cargo, you will play a crucial role in building the platform technology and infrastructure that drives our product delivery. Your responsibilities will include: Collaborating with various internal stakeholders including product managers, designers, data scientists, and other software engineers. Translating product requirements and technical designs into well-engineered, low-defect, robust code. Researching new technologies and methodologies to improve the architecture, software components, user experience, and development processes. Performing extensive unit testing, system testing, and regression testing to ensure reliability and efficiency. Qualifications In addition to the following technical skills, we are looking for PROBLEM SOLVERS with an entrepreneurial mindset. 8+ years of experience in a software development environment 5+ years of Python engineering experience, developing and deploying software using Agile methodologies Proven ability to work independently with minimal supervision and oversee complex tasks while prioritizing multiple projects based on strategic goals Interest or experience in logistics and/or supply chain management Startup experience Experience with large-scale systems Experience working on cloud infrastructure, especially AWS Fun perks: flexible and international environment Support/Community: Enjoy being a member of a Y Combinator company!

BLUECARGO BlueCargo is revolutionizing the logistics industry with innovative solutions that streamline freight audit processes and enhance the tracking of millions of containers worldwide. We are a fast-growing startup committed to delivering top-notch products that make a significant impact on our clients’ operations. Founded by two female entrepreneurs from Y Combinator’s 2018 batch, BlueCargo successfully raised a Series A in 2022. With strong product-market fit, an established platform, and thousands of daily active users, we are entering a new phase of growth. If transforming the logistics industry with cutting-edge technology sounds exciting, we’d love to connect! We are looking for an experienced Operations Manager with a startup mindset. OPPORTUNITY OVERVIEW Role Overview As a Customer Operations Associate, you'll be at the forefront of ensuring our clients receive accurate and timely freight audits. Your work will directly impact client satisfaction, operational efficiency, and the continuous improvement of our services. This role offers a unique opportunity to grow within the company, with potential career paths leading to roles in Customer Success, Product Management, or Operations Leadership. Key Responsibilities Manage Audit Processes: Oversee and execute the day-to-day audit processes for client freight invoices, ensuring accuracy and timeliness. Onboard New Clients: Manage the Vendors Onboarding, EDI integration, SOPs and customization Collaborate Cross-Functionally: Work closely with Customer Success Managers, Product, and Engineering teams to provide feedback and drive improvements to increase automation and efficiency Handle Exceptions: Support clients by managing disputes, claims, and other exceptions related to billing and payment transactions. Qualifications In addition to the following skills, we are looking for PROBLEM SOLVERS with an entrepreneurial mindset: Experience: Previous experience in operations, customer service, or account management in the logistics/transportation industry. Experience in D&D Audit and Account Payables in a plus. Analytical Skills: Ability to collect data, analyze results, and draw valid conclusions. Tech-Savvy: Passion for technology and data, with a keen interest in leveraging tools to improve processes. Experience in EDI integration is a plus. Communication: Excellent written and spoken communication skills. Classification Culture: Be part of a caring, high-impact team that values collaboration and personal growth. Benefits: Medical benefits, unlimited PTO, and a flexible work environment. Community: Work in an international, inclusive culture as part of a Y Combinator-backed company!