People Operations Generalist

At Commure, we're building the AI Operating System for healthcare, the foundation that defines how care is delivered, documented, and financed. Our platform spans the full care journey: Ambient AI and Dictation eliminating documentation burden at the point of care, intelligent Agents automating patient and revenue workflows, and autonomous RCM processing billions in claims, all on a single AI-native platform integrated with 60+ EHRs.

Healthcare carries a $1 trillion administrative burden and we're at the center of transforming it. Today, 500,000+ clinicians across 500+ healthcare organizations nationwide trust Commure to handle $25B+ in annual claims and support over 200 million patient interactions. Our latest $70M raise at a $7B valuation reflects the confidence the market has placed in this mission.

Our team works directly alongside clinicians, not through layers of process, which means the gap between what you build and its impact on patient care is immediate. We move fast, deploy daily, and take full ownership from early thinking to production. If you're energized by hard problems, high stakes, and a team that holds itself to a high bar, you'll find your people here.

The future of healthcare is being built right now. Come deliver this transformation.

What You’ll Do

Employee Lifecycle & HR Operations

Support core HR operations across onboarding, offboarding, employee changes, documentation, and employee records

Help deliver a smooth onboarding experience for new hires, including pre-start coordination, first-day logistics, documentation, and follow-up

Coordinate offboarding processes, including system updates, equipment coordination, and employee communications

Partner closely with HRBP(s) to prepare for terminations including creating confidential exit guides and prepping severance packages

Conduct exit interviews and document insights

Maintain accurate employee records in Rippling and other People systems

Draft and maintain HR documentation, process guides, templates, and employee communications

Triage and respond to employee questions and route issues appropriately when escalation is needed

Manage high-volume, process-driven HR work while maintaining accuracy and confidentiality

Payroll, Benefits & Leave Administration Support

Partner with the internal payroll team to support employee changes, data accuracy, and payroll-related questions

Provide administrative support for benefits, 401(k), PTO, leave policies, and related employee questions

Serve as a point of contact for employees and vendors, including Sparrow for leave administration

Support benefits documentation, employee communications, and recurring administrative processes

Own intake for leave and accommodation requests, triaging sensitive situations with discretion and escalating or directing cases to the appropriate resources as needed

HRIS, Systems & Process Improvement

Support reporting, audits, employee data updates, and recurring HR processes

Identify manual processes that can be improved, documented, or automated

Create and maintain trackers, checklists, templates, and workflows that help the People team operate more efficiently

Support basic people reporting, including headcount, turnover, onboarding status, offboarding status, and compliance tracking

Help clean up and improve existing processes where documentation or ownership is unclear

Leverage AI tools to automate manual processes and build workflows to improve operational efficiency

Compliance & Immigration Coordination

Support HR compliance administration across federal, state, and local employment requirements

Assist with audits, employee documentation, policy acknowledgments, and compliance tracking

Support I-9 and reverification processes, background check, employment verification, and personnel file processes

Help ensure employee records and HR processes are consistent, accurate, and well-documented

Culture & Employee Experience Support