Veryfi, Inc.

You are a big data wrangler; gathering and analyzing large sets of structured and unstructured data to make sense of them. You will play a role in: Revenue Analytics, Product Analytics, Operational Analytics and Marketing Analytics. A big win if you can Interpret and publish data in new ways.

Veryfi is a YC-funded Silicon Valley startup that uses AI to understand documents like receipts and invoices. As a Data Engineer at Veryfi, you'll contribute to the evolution of our training data infrastructure and the development of new features and projects. You'll gather, process, and analyze diverse datasets to generate high-quality training data for our machine-learning models. Furthermore, by delving deep into our system, you'll have the autonomy to identify challenges and opportunities, taking ownership of developing solutions to refine existing tools and algorithms. Key Responsibilities: Gather, process, and analyze diverse datasets to generate training data that fuels the development of our ML projects. Expand and optimize the training data pipelines to improve the speed and accuracy of our processes. Collaborate with a cross-functional team to define requirements and prioritize development efforts. Essential Skills: Proficient in Python programming for data handling and processing, with experience in utilizing data science tools such as Pandas, NumPy, SciPy, and others. Strong analytical thinking with a focus on delivering results. Meticulous attention to detail, ensuring accuracy and precision in all data handling and processing tasks. Enthusiastic about learning and adapting to new technologies and methodologies, particularly in the realm of Machine Learning (ML). Innovation mindset, adept at challenging existing processes and driving positive change. Preferred Qualifications: Familiarity with regex development, software engineering principles, and Linux command line tools. Experience with Natural Language Processing (NLP) techniques and libraries, including the use of Large - - -- - Language Models (LLMs) and supervised learning for document data extraction. Effective organizational abilities, capable of managing projects independently from inception to completion. Exceptional verbal and written communication skills, effectively communicating problems, proposed solutions, and results to stakeholders in a multicultural environment. A Bachelor's degree in computer science, engineering, or a related field. Postgraduate studies are a plus but not required. Keywords: NLP, Patterns Detection, Data Labeling, Software Development, Data Engineering.

Veryfi deals with business documents. We are a fast-growing company that deals with countless business documents of all types. The ability to discern fraudulent documents is pivotal to our company. Our customers rely on us to tell apart fraud submission from the genuine article. The earlier in the process we can pinpoint fraud, the more we can spare the aggravations further down the process line. Veryfi is looking for a fraud expert to join our AI team to drive innovation in both digital and physical document forgery detection. We want you to be part of the team that will lead in world-class fraud detection. We are looking for someone almost obsessively detail-oriented with equal measure in formal mathematical/academic training and industry seasoning with a proven track record of delivering solutions to very complex problems with your immense creativity. We want someone who not only has written seminal journal papers in relevant fields, but also has some experience being part of a team that has nurtured their work into production. We expect you to become an expert on analyzing document fraud in all manifestations. Define a clear and comprehensive approach in the fraud identification model that anticipates and adapts to future fraud approach attempts. Fraudsters are only too willing to move on to the next approach once their present scheme is detected. We strive to get ahead of them rather than merely react. Expectations: A razor-sharp intellect 2+ years of work experience in fraud detection Excellent academic credentials with at least a BS in Mathematics, Statistics, CompSci, etc… We would consider very strong candidates with more years of relevant experience in lieu of alphabets array (MS, PhD) Experience with necessary tools including Spark, Elasticsearch, DBs (SQL, NoSQL, GraphDB) Strong programming skills - If you need someone else to write into production code your innovative fraud solution then maybe this position is not for you.

As the Sales Director, Financial Services you will be integral to our strategic vision and have a unique opportunity to drive Veryfi’s growth in this vital industry. The Sales Director will be responsible for prospecting, developing opportunities, closing deals and growing Veryfi’s business in the finserv vertical. Qualifications 10+ years of successful sales experience selling SaaS solutions to large banks and fintech companies. Sales leadership/ management experience is preferred but not necessarily a prerequisite Consistently outperforms sales (quota) goals Collaborative approach, a "can do" attitude and relentless in pursuing goals and solving problems Results-oriented individual who is excited by the prospect of fueling the continued growth and success of Veryfi by expanding and deepening our footprint in the financial services vertical.  Exceptional written and verbal communication skills Ability to work in a fast-paced entrepreneurial environment and has worked for a startup before Bachelor's Degree required Responsibilities Drive a revenue number, forecast accurately and meet sales targets in the finserv sector. Develop and execute a sales strategy to deliver high growth for Veryfi’s presence and impact in the finserv sector Using phone, email, video conferencing, and in person meetings, perform outbound customer demand generation, as well as responding to incoming customer inquiries regarding their business needs for Veryfi products Sell the benefits of Veryfi’s solution and conduct product demonstrations to prospective customers

Company Overview: At Veryfi, we specialize in providing cutting-edge AI and machine learning solutions for expense and document management. Our technology empowers businesses across various industries to streamline their processes, achieve greater efficiency, and gain valuable insights from their data. Role Overview: We build AI that reads documents. Receipts, invoices, IDs, anything with data on it. We power Fortune 500 customers that use us to automate what used to be manual data entry. We're small, we're fast, and our API does things competitors can't. We need a TAM who has actually done this before. Not someone learning on the job. Someone who can pick up a portfolio of accounts, read code when something breaks, run a QBR without hand-holding, and tell Engineering what's wrong in a language they respect. You'll own your accounts end-to-end. Onboarding, integration, health, and expansion. You're probably a fit if you have 3 to 5 years in technical account management or solutions engineering, you're comfortable in Python and know your way around a REST API, Data Science, and you actually like talking to customers Responsibilities: Serve as the primary technical point of contact for assigned clients, understanding their document processing automation needs and ensuring successful implementation of Veryfi's data extraction solutions Guide clients through API implementation, providing code samples, documentation, and best practices to ensure successful integration with their systems Conduct regular check-ins with clients to understand their evolving needs, address technical challenges, and identify opportunities for expanded use of Veryfi's platform Collaborate with the Engineering team to troubleshoot client issues, prioritize bug fixes, and communicate timelines for resolution Gather client feedback on product features and communicate requirements to the Product team Develop deep expertise in document processing workflows and Veryfi's AI/ML capabilities to advise clients on optimization Monitor client API usage patterns to identify potential performance issues or opportunities for improvement Be the Industry Expert for our clients educating them on new releases and how they apply to them and new services & features that they can use. Requirements: Bachelor's degree in Computer Science, Engineering, or related field 3-5 years of experience in a Technical Account Management role in a simialr industry Technical background with the ability to understand and articulate complex technical concepts. Ability to thrive in a fast-paced environment, manage priorities effectively, and adapt to evolving client needs. Proactive mindset with a focus on problem-solving and delivering exceptional customer service. Ideal experience with tools like Postman, xCode, Python, Webhooks, ETL   Operations savvy mindset, with an ability to identify and eliminate process friction while continuing to build scalable processes Excellent communication skills with the ability to explain technical concepts to both technical and non-technical stakeholders Problem-solving mindset with attention to detail and ability to prioritize effectively Strong organizational skills and self-starting mindset

Company Overview: At Veryfi, we specialize in providing cutting-edge AI and machine learning solutions for expense and document management. Our technology empowers businesses across various industries to streamline their processes, achieve greater efficiency, and gain valuable insights from their data. Role Overview: We build AI that reads documents. Receipts, invoices, IDs, anything with data on it. We power Fortune 500 customers that use us to automate what used to be manual data entry. We're small, we're fast, and our API does things competitors can't. We need a TAM who has actually done this before. Not someone learning on the job. Someone who can pick up a portfolio of accounts, read code when something breaks, run a QBR without hand-holding, and tell Engineering what's wrong in a language they respect. You'll own your accounts end-to-end. Onboarding, integration, health, and expansion. You're probably a fit if you have 3 to 5 years in technical account management or solutions engineering, you're comfortable in Python and know your way around a REST API, Data Science, and you actually like talking to customers. Currently, we are looking for someone to serve the LATAM region who speaks both English and Portuguese. Responsibilities: Serve as the primary technical point of contact for assigned clients, understanding their document processing automation needs and ensuring successful implementation of Veryfi's data extraction solutions Guide clients through API implementation, providing code samples, documentation, and best practices to ensure successful integration with their systems Conduct regular check-ins with clients to understand their evolving needs, address technical challenges, and identify opportunities for expanded use of Veryfi's platform Collaborate with the Engineering team to troubleshoot client issues, prioritize bug fixes, and communicate timelines for resolution Gather client feedback on product features and communicate requirements to the Product team Develop deep expertise in document processing workflows and Veryfi's AI/ML capabilities to advise clients on optimization Monitor client API usage patterns to identify potential performance issues or opportunities for improvement Be the Industry Expert for our clients educating them on new releases and how they apply to them and new services & features that they can use. Requirements: Bachelor's degree in Computer Science, Engineering, or related field 3-5 years of experience in a Technical Account Management role in a simialr industry Technical background with the ability to understand and articulate complex technical concepts. Ability to thrive in a fast-paced environment, manage priorities effectively, and adapt to evolving client needs. Proactive mindset with a focus on problem-solving and delivering exceptional customer service. Ideal experience with tools like Postman, xCode, Python, Webhooks, ETL   Operations savvy mindset, with an ability to identify and eliminate process friction while continuing to build scalable processes Excellent communication skills with the ability to explain technical concepts to both technical and non-technical stakeholders Problem-solving mindset with attention to detail and ability to prioritize effectively Strong organizational skills and self-starting mindset

Support Specialist Position Overview Join Veryfi as a Support Specialist for our Y Combinator-backed platform and become the first point of contact for all technical support inquiries. This dynamic role combines customer support with technical problem-solving responsibilities. The ideal candidate will thrive in our fast-paced startup environment, demonstrate strong technical aptitude, and maintain exceptional customer service standards while managing multiple support channels. You'll be joining a growing team where your impact will be immediately visible and your contributions will directly shape our customer experience. Requirements Experience Background Skills 3+ years of experience in technical support level 2 Strong understanding of Software products, APIs, Integrations, Frontend/Backend Proven track record in ticket management and customer communication Ability to troubleshoot/debug technical issues and provide clear, verified tickets to engineers Core Competencies Excellent written and verbal communication skills Strong organizational and time management abilities Problem-solving mindset with attention to detail Ability to work in a fast-paced environment and manage multiple priorities Customer-focused approach with empathy and patience Team player with a collaborative attitude Performance Standards Resolve L2 tickets, minimizing escalation Maintain a low ticket reopening rate Meet all SLA requirements for response times Achieve high customer satisfaction scores Complete all reporting requirements on schedule Specialization Areas Primary Focus: L1+L2 Support for Veryfi platform clients and expense management product Key Responsibilities Ticket Management & Customer Support First Response Excellence: Serve as the primary point of contact for all technical support inquiries, providing professional and timely initial responses Ticket Triage & Routing: Monitor, route, and accurately categorize incoming support requests by product, urgency, and issue type SLA Adherence: Meet strict response time requirements   Queue Management: Efficiently prioritize tickets based on severity, maintain proper status updates, and ensure organized ticket workflow Customer Communication: Maintain professional, empathetic communication while setting clear expectations and providing step-by-step guidance Documentation & Knowledge Management Knowledge Base Maintenance: Keep both internal and external knowledge bases updated with new solutions and changes Documentation Creation: Document common issues, resolutions, and troubleshooting steps for team knowledge sharing Template Management: Use and maintain templated responses (macros) to improve efficiency and consistency Process Improvement: Contribute to support process improvements based on customer feedback and team insights Reporting & Analytics Performance Tracking: Monitor and report on support metrics, response times, and SLA adherence through weekly dashboard reporting Regular Reporting: Provide monthly reports on support goals achievement and performance metrics Progress Reviews: Conduct weekly escalation and blocker reports Team Collaboration Knowledge Sharing: Participate in regular support team meetings and contribute to continuous improvement initiatives Escalation Management: Effectively escalate issues to specialized teams (SDR/AE/AM/TAM) with complete context and proper handoff Cross-functional Communication: Share insights and observations with product and development teams Continuous Learning: Stay updated on product changes, updates, and industry best practices Growth Opportunities This role offers opportunities to become a subject matter expert on our Veryfi platform integrations, understand customer use cases, and contribute to the development of integration timelines. As Veryfi grows our Y Combinator-backed platform, you'll have direct access to leadership and the opportunity to shape our support processes from the ground up. Exceptional performance in stretch

Responsive is better than fixed Progressive enhancement is better than graceful degradation Content precedes presentation Semantic markup is better than divs everywhere Performance first, features second Accessibility is not optional Components should be modular, not monolithic Cache when possible, invalidate when necessary Mobile first, desktop later Test early, test often Dependencies should be chosen with care If a library solves your problem, don't reinvent it If you need jQuery, you probably don't CSS specificity wars indicate poor architecture Optimize for maintainability over cleverness State management should be predictable API contracts should be honored Loading feedback is better than silent waiting Validate inputs, sanitize outputs Design systems beat one-off styles If this resonates with you then please come and say g'day! About the Role We're seeking a Full-Stack Software Engineer to work on the Veryfi APIs and Portal (https://app.veryfi.com/). The portal currently runs on Flask (Python), JavaScript (Module Pattern), and React. Everything we build works with machine models (deterministic and non-deterministic LLMs) so you will dig your teeth into AI that’s trained in-house on our own Nvidia machines. As your experience, thirst and skills develop supporting a customer facing product, you will also have the opportunity to work on bleeding edge AI skunk works projects. Req. Skills You can Code and Architect solutions You are a Great Communicator and Demonstrate Grit and consistently showing up are essential to your success at Veryfi. NEXT STEPS Only do this IF you are locally based in Silicon Valley. This role is specific for local talent which we like to meet in person. Apply here via Work at YC Startup so we have a record of you in our HR system. No record, no meeting. (Sorry but it’s process) Visit our website at https://www.veryfi.com/, find the white rabbit and follow the instructions to get to the interview scheduler. Schedule your 1st meeting and have fun! Good Luck!

Are you obsessive about driving value throughout the customer lifecycle and working with customers? Do you have fun wrangling with technical and business challenges on a daily basis? If so, Veryfi would love to talk with you about joining our growing Technical Sales Engineering team. The ideal candidate will have proven experience at: Supporting technical aspects of the sales process such as product demonstrations, evaluations, proof of concepts, and pilots Leading technical discussions to educate customers on Veryfi products and usage Applying intelligent document processing to solve a variety of business issues Analyzing and tuning performance of an Artificial Intelligence (AI) based solution Building the foundation for deep and lasting relationships with the technical champions within a client organization Identifying and documenting the technical path to grow and expand customer usage over time Coordinating internal resources to resolve technical issues blocking sales opportunities Capturing and communicating product feedback and industry requirements Responsibilities: The primary technical point of contact throughout the sales lifecycle and onboarding. You will be the trusted expert for key stakeholders and maintain a focus on supporting technical sales efforts from prospecting through onboarding. Drive sales win rates by providing technical expertise for qualifying calls, product demonstrations, evaluations, proof of concepts, and pilots. Capture and document the technical needs and success factors throughout the sales process. Maintain detailed information in the CRM system Create & manage tickets in the issue management system to effectively address product feedback from prospects and sales blockers Lead customer kickoff & training sessions as part of onboarding Act as a communications liaison between prospects and Veryfi’s Sales, Technical Support, Development, and -Leadership team Contribute to the content and continual improvement of tutorials, FAQs, and other materials Preferred experience: 5+ years as a sales engineer in a B2B SaaS company Accountability and personal organization are essential Effective communications skills via email, phone, and online meetings Exceptional ability to communicate and foster positive relationships with both customer facing teams and internal teams Working knowledge of SaaS platforms and Application Programming Interfaces Experience building and optimizing Customer Success processes is a plus Experience with HubSpot, JIRA, and Confluence is a plus Bachelor's Degree required Coding experience in Python and using APIs ‼️ IMPORTANT ‼️ You have Technical Chops, Stellar Communicator and Demonstrated Grit and consistently showing up are essential to your success at Veryfi. NEXT STEPS Only do this IF you are locally based in Silicon Valley. This role is specific for local talent which we like to meet in person. Apply here via Work at YC Startup so we have a record of you in our HR system. No record, no meeting. (Sorry but it’s process) Visit our website at https://www.veryfi.com/, find the white rabbit and follow the instructions to get to the interview scheduler. Schedule your 1st meeting and have fun! Good Luck!

Sit at the intersection of software engineering and data science. Leverage big data tools and programming frameworks to ensure that the raw data gathered from data pipelines are redefined as data science models that are ready to scale as needed. Prior experience with machine vision and machine learning in financial services is essential. Key Responsibilities: Perform statistical analysis Fine tuning test results Train and retrain systems Work on frameworks Undertaking machine learning experiments and test Designing machine learning programs Developing deep learning systems to various use cases based on the business needs and Implementing suitable AI/ML algorithms Skill Requirements: Knowledge on basics of math and probability Good understanding and strong knowledge in algorithms and statistics Appreciation of data modelling, software architecture and data structures and Past experience of working in frameworks in last job or internship Preferred degree in Computer Science, Mathematics or similar courses or fields A demonstrated experience of working in Machine Leaning Jobs before is an added advantage

Sit at the intersection of software engineering and data science. Leverage big data tools and programming frameworks to ensure that the raw data gathered from data pipelines are redefined as data science models that are ready to scale as needed. Prior experience with machine vision and machine learning in financial services is essential. Key Responsibilities: Perform statistical analysis Fine tuning test results Train and retrain systems Work on frameworks Undertaking machine learning experiments and test Designing machine learning programs Developing deep learning systems to various use cases based on the business needs and Implementing suitable AI/ML algorithms Skill Requirements: Knowledge on basics of math and probability Good understanding and strong knowledge in algorithms and statistics Appreciation of data modelling, software architecture and data structures and Past experience of working in frameworks in last job or internship Degree in Computer Science, Mathematics or similar courses or fields A demonstrated experience of working in Machine Leaning Jobs before is an added advantage

Beautiful is better than ugly. Explicit is better than implicit. Simple is better than complex. Complex is better than complicated. Flat is better than nested. Sparse is better than dense. Readability counts. Special cases aren't special enough to break the rules. Although practicality beats purity. Errors should never pass silently. Unless explicitly silenced. In the face of ambiguity, refuse the temptation to guess. There should be one-- and preferably only one --obvious way to do it. Although that way may not be obvious at first unless you're Dutch. Now is better than never. Although never is often better than right now. If the implementation is hard to explain, it's a bad idea. If the implementation is easy to explain, it may be a good idea. Namespaces are one honking great idea -- let's do more of those! —Tim Peters (The Zen of Python) If this resonates with you then please come and say g'day! Veryfi is looking for a Senior Python Engineer with: 5+ years of experience building modern web applications 2+ years of experience using Flask, Django or similar Python web framework Experience with JavaScript (ECMAScript 2018+, React Native) is a bonus but not essential.