telli

about us Every 10 minutes, 18 million conversations happen between businesses and consumers around the world. For decades, the consumer side of those conversations sucked: long queues, robotic menus, repeated explanations, and advice that is often unhelpful. Most people today still cannot simply say what their problem is in natural language when communicating with businesses. AI changes that. For the first time, companies can have natural conversations with customers at massive scale. Every B2C company - from energy providers to telcos to insurers - will use AI agents to talk to their customers. The number of conversations businesses will handle is going to explode in the coming years. At telli, we are solving the challenges that come with that shift. Today, leading B2C companies like Sky are already using telli to deploy thousands of voice agents to provide their customers with a new experience. But building a first voice agent is easy, getting it to drive real outcomes for customers and businesses is the hard part. telli helps companies build, deploy, and improve consumer-facing AI voice agents at scale. This will become one of the most important software categories of the next decade, and we intend to win it. We are a small, AI-pilled team that likes to solve hard problems. Be it engineering, product, or GTM - we build, experiment, and move fast, while heavily leveraging the capabilities of AI models. All of us like to challenge ourselves and take real ownership over what we do, all while still staying humble and keeping a low-ego culture. Check out our principles to see how we work. Your mission As Account Executive your job is to drive growth by building SMB relationships and owning inbound SMB demand. You are a key sales hire at telli and you will help telli 10x. what you'll do: Run tight, high-velocity sales cycles end-to-end: Qualification, demo, technical evaluation, negotiation, close Own all inbound SMB demand: Sign-ups, demo tests on our website, you respond fast, qualify in the first call, and don't let leads go cold Build your own outbound pipeline. When inbound slows, you generate your own pipeline through cold outreach, events, and your network Hit an ambitious quota : Your output, conversion, and pipeline will meaningfully contribute to the telli’s growth Shape telli's SMB playbook: What works for you becomes the team standard Feed structured signal back into product, marketing, and strategy: You sit closest to the customer and your input shapes what we build next what makes you a great fit: 1+ years quota-carrying experience in a closing role in B2B SaaS/tech, ideally SMB or mid-market. You've hit or exceeded quota in a fast-paced environment You move fast : SMB is a velocity game. You're following up on inbound within minutes, not hours, and leads don't go cold on your watch You're a hunter : you know how to manufacture pipeline when inbound runs dry, through cold outreach, events, your network, and you don't complain when it's hard You know your product better than the buyer does : you take the time to understand how telli actually works, because you know it's the difference between "interesting demo" and "we want to buy" You're low ego and high accountability : you're not above doing the grunt work. You take feedback, you act on it, and you share credit when you win. You don't blame the lead, the product, or the ICP You speak business-level German and English You want to work on-site 5 days a week in Berlin you may _ not _ be a good fit if: You wait for inbound to hit your inbox. Founding AE means converting fast AND building pipeline You think you're "too senior" for cold calls, sequencing, or back-to-back demos. You need detailed instructions and shy away from taking responsibility You've never personally carried a quota or closed deals end-to-end You want to work remotely. We're an in-person team You think a Founding role looks like a 9-to-5 job

about us Every 10 minutes, 18 million conversations happen between businesses and consumers around the world. For decades, the consumer side of those conversations sucked: long queues, robotic menus, repeated explanations, and advice that is often unhelpful. Most people today still cannot simply say what their problem is in natural language when communicating with businesses. AI changes that. For the first time, companies can have natural conversations with customers at massive scale. Every B2C company - from energy providers to telcos to insurers - will use AI agents to talk to their customers. The number of conversations businesses will handle is going to explode in the coming years. At telli, we are solving the challenges that come with that shift. Today, leading B2C companies like Sky are already using telli to deploy thousands of voice agents to provide their customers with a new experience. But building a first voice agent is easy, getting it to drive real outcomes for customers and businesses is the hard part. telli helps companies build, deploy, and improve consumer-facing AI voice agents at scale. This will become one of the most important software categories of the next decade, and we intend to win it. We are a small, AI-pilled team that likes to solve hard problems. Be it engineering, product, or GTM - we build, experiment, and move fast, while heavily leveraging the capabilities of AI models. All of us like to challenge ourselves and take real ownership over what we do, all while still staying humble and keeping a low-ego culture. Check out our principles to see how we work. about the role This is the perfect role for someone early in their career (e.g. recent grad) who wants to get deep exposure to how startups operate, work directly with customers, and help scale AI products in the real world. As an AI Operations Intern , you'll work closely with the founders across both onboarding/agent development and customer success, supporting our team in making customers successful with telli. You'll help onboard new customers, develop AI agents, support existing accounts, and build the processes that help us scale. What You'll Do Customer Ownership & Operations Support pilot accounts and help customers get live with AI agents Assist with customer communications, answer questions, and resolve basic issues Help track agent performance and customer health metrics Support customer workshops and training sessions Agent Development Help build and refine AI agents alongside the team Support workflow creation for onboarding and pilot management Work with automation tools (n8n, Zapier) to improve internal efficiency Document best practices and playbooks Cross-Functional Collaboration Help translate customer feedback into insights for product and engineering teams Support operational tasks that help telli scale Prepare materials for customer and team meetings Jump in wherever needed to move projects forward what makes you a great fit You really enjoy working with customers and help them succeed You're tech-savvy (or have a semi-technical background) You're an excellent communicator in both English and German - especially writing You've experimented with AI agents or workflows and understand topics like prompt engineering You're organized, hands-on, and not afraid of unglamorous work You're early in your career and hungry to learn fast you may not make a good fit if… You have a pure business background but never worked with workflows or AI agents You only like 'strategic' work You want to work 9-5 or remotely

about us Every 10 minutes, 18 million conversations happen between businesses and consumers around the world. For decades, the consumer side of those conversations sucked: long queues, robotic menus, repeated explanations, and advice that is often unhelpful. Most people today still cannot simply say what their problem is in natural language when communicating with businesses. AI changes that. For the first time, companies can have natural conversations with customers at massive scale. Every B2C company - from energy providers to telcos to insurers - will use AI agents to talk to their customers. The number of conversations businesses will handle is going to explode in the coming years. At telli, we are solving the challenges that come with that shift. Today, leading B2C companies like Sky are already using telli to deploy thousands of voice agents to provide their customers with a new experience. But building a first voice agent is easy, getting it to drive real outcomes for customers and businesses is the hard part. telli helps companies build, deploy, and improve consumer-facing AI voice agents at scale. This will become one of the most important software categories of the next decade, and we intend to win it. We are a small, AI-pilled team that likes to solve hard problems. Be it engineering, product, or GTM - we build, experiment, and move fast, while heavily leveraging the capabilities of AI models. All of us like to challenge ourselves and take real ownership over what we do, all while still staying humble and keeping a low-ego culture. Check out our principles to see how we work. about the role As Deployment Engineer you own end-to-end deployment for a portfolio of telli customers. You lead complex, high-stakes implementations from signature to first production call, bringing customers live fast and setting them up to succeed as telli scales. Once sales closes a customer, you take over. You scope the use case, build and tune the voice agent, handle telephony and integrations, run UAT with the customer, and drive them to first production call. Your main goal is to get customers to a well implemented Voice Agent setup covering their usecase, showing them the value of automated call operations. You also build the systems and playbooks that make deployments faster and more repeatable as the customer base grows. You own a portfolio of deployments and a target on time-to-value and pilot conversion, working alongside product, engineering, sales, and success as telli scales to €10M ARR by end of 2026. what you'll do Pilot Ownership & Commercial Success Own dedicated accounts during pilot phase and drive clear commercial outcomes (pilot conversion rate and revenue) Manage pilot projects end-to-end , ensuring all stakeholders are aligned and on track Identify expansion opportunities and execute upsells during pilot phase Act as trusted advisor to customers and help shape their AI strategies Agent Development & Deployment Partner directly with engineering and customers to build, design, and refine AI agents that handle thousands of customer conversations daily Track agent performance against key success criteria and continuously improve Debug technical issues and provide hands-on support during pilot phase System Integration & Technical Implementation Own end-to-end integration of telli agents into customers' tech stack (CRMs, dialers, calendars, ticketing systems), from scoping and architecture to shipping and maintenance Partner with customer IT and engineering teams to align on data flows, authentication, and security/compliance requirements Build custom function tools and webhooks that connect agents to customer backend systems Troubleshoot integration issues during pilot and production, and document setups so customers can operate independently Process & Customer Enablement Build, maintain, and improve workflows for customer onboarding, pilot management, and agent development Lead customer work

about us Every 10 minutes, 18 million conversations happen between businesses and consumers around the world. For decades, the consumer side of those conversations sucked: long queues, robotic menus, repeated explanations, and advice that is often unhelpful. Most people today still cannot simply say what their problem is in natural language when communicating with businesses. AI changes that. For the first time, companies can have natural conversations with customers at massive scale. Every B2C company - from energy providers to telcos to insurers - will use AI agents to talk to their customers. The number of conversations businesses will handle is going to explode in the coming years. At telli, we are solving the challenges that come with that shift. Today, leading B2C companies like Sky are already using telli to deploy thousands of voice agents to provide their customers with a new experience. But building a first voice agent is easy, getting it to drive real outcomes for customers and businesses is the hard part. telli helps companies build, deploy, and improve consumer-facing AI voice agents at scale. This will become one of the most important software categories of the next decade, and we intend to win it. We are a small, AI-pilled team that likes to solve hard problems. Be it engineering, product, or GTM - we build, experiment, and move fast, while heavily leveraging the capabilities of AI models. All of us like to challenge ourselves and take real ownership over what we do, all while still staying humble and keeping a low-ego culture. Check out our principles to see how we work. about the role This is role for engineers who care about velocity and solving real customer problems. You won't just ship code; you will own projects end-to-end, make core product and technical decisions, and shape the trajectory of this company. As a member of the engineering team you might: Manage product features end-to-end, we don’t have PMs you really need to own the entire product lifecycle Make trade-offs what to not ship, shipping is becoming easy but building the right thing is still hard Polish and iterate on features such that they are delightful to use for customers Build reliable and scalable systems and own critical parts of the core infrastructure Solve novel problems that come from working with Voice AI and scaling to millions of daily calls Evaluate different models and ensure we push the limits of the technology for our customers what we look for we believe that today, engineers need to not just know how to ship code, but also ensure we work on the right problems. These are the core skills we look for in the interview processes: Velocity - everything you do, you do with speed High Agency - "I’ll figure it out" mentality High Ownership - Nobody has to tell you what to do, you just do things First Principles Thinking - You don’t take what people say at face value. You make sure you understand the underlying problem AI-pilled - You are heavily leveraging AI in your work Strive in ambiguity - You are able to jump into novel ambiguous problem, understand the reason and solve it Team thinking - You optimize for the eng org output, not personal what may _ not _ make you a good fit you prefer a remote-first environment you want to be told exactly what to do you mostly care about the tech, not business outcomes you want to work 9-5 perks very competitive pay + equity package access to any (AI) tools free dinners if you stay late urban sports relocation support if you don’t live in Berlin

about us Every 10 minutes, 18 million conversations happen between businesses and consumers around the world. For decades, the consumer side of those conversations sucked: long queues, robotic menus, repeated explanations, and advice that is often unhelpful. Most people today still cannot simply say what their problem is in natural language when communicating with businesses. AI changes that. For the first time, companies can have natural conversations with customers at massive scale. Every B2C company - from energy providers to telcos to insurers - will use AI agents to talk to their customers. The number of conversations businesses will handle is going to explode in the coming years. At telli, we are solving the challenges that come with that shift. Today, leading B2C companies like Sky are already using telli to deploy thousands of voice agents to provide their customers with a new experience. But building a first voice agent is easy, getting it to drive real outcomes for customers and businesses is the hard part. telli helps companies build, deploy, and improve consumer-facing AI voice agents at scale. This will become one of the most important software categories of the next decade, and we intend to win it. We are a small, AI-pilled team that likes to solve hard problems. Be it engineering, product, or GTM - we build, experiment, and move fast, while heavily leveraging the capabilities of AI models. All of us like to challenge ourselves and take real ownership over what we do, all while still staying humble and keeping a low-ego culture. Check out our principles to see how we work. about the role This is role for engineers who care about velocity and solving real customer problems. You won't just ship code; you will own projects end-to-end, make core product and technical decisions, and shape the trajectory of this company. As a product-focused engineer you will: Manage product features end-to-end, we don’t have PMs you really need to own the entire product lifecycle Make trade-offs what to not ship, shipping is becoming easy but building the right thing is still hard Polish and iterate on features such that they are delightful to use for customers If you are an engineer that has always played with the thought of being a PM or a PM that wants to go back to building - this is for you! what we look for we believe that today, engineers need to not just know how to ship code, but also ensure we work on the right problems. These are the core skills we look for in the interview processes: Velocity - everything you do, you do with speed High Agency - "I’ll figure it out" mentality High Ownership - Nobody has to tell you what to do, you just do things First Principles Thinking - You don’t take what people say at face value. You make sure you understand the underlying problem AI-pilled - You are heavily leveraging AI in your work Strive in ambiguity - You are able to jump into novel ambiguous problem, understand the reason and solve it Team thinking - You optimize for the eng org output, not personal what may _ not _ make you a good fit you prefer a remote-first environment you want to be told exactly what to do you mostly care about the tech, not business outcomes you want to work 9-5 perks very competitive pay + equity package access to any (AI) tools free dinners if you stay late urban sports relocation support if you don’t live in Berlin

about us Every 10 minutes, 18 million conversations happen between businesses and consumers around the world. For decades, the consumer side of those conversations sucked: long queues, robotic menus, repeated explanations, and advice that is often unhelpful. Most people today still cannot simply say what their problem is in natural language when communicating with businesses. AI changes that. For the first time, companies can have natural conversations with customers at massive scale. Every B2C company - from energy providers to telcos to insurers - will use AI agents to talk to their customers. The number of conversations businesses will handle is going to explode in the coming years. At telli, we are solving the challenges that come with that shift. Today, leading B2C companies like Sky are already using telli to deploy thousands of voice agents to provide their customers with a new experience. But building a first voice agent is easy, getting it to drive real outcomes for customers and businesses is the hard part. telli helps companies build, deploy, and improve consumer-facing AI voice agents at scale. This will become one of the most important software categories of the next decade, and we intend to win it. We are a small, AI-pilled team that likes to solve hard problems. Be it engineering, product, or GTM - we build, experiment, and move fast, while heavily leveraging the capabilities of AI models. All of us like to challenge ourselves and take real ownership over what we do, all while still staying humble and keeping a low-ego culture. Check out our principles to see how we work. about the role This is role for engineers who care about velocity and solving real customer problems. You won't just ship code; you will own projects end-to-end, make core product and technical decisions, and shape the trajectory of this company. As a Voice AI focused engineer you will: Build reliable and scalable systems and own critical parts of the core infrastructure Solve novel problems that come from working with Voice AI and scaling to millions of daily calls Evaluate different models and ensure we push the limits of the technology for our customers If you are engineer who has worked with distributed systems and loves pushing AI models to the limits - this is for you! what we look for we believe that today, engineers need to not just know how to ship code, but also ensure we work on the right problems. These are the core skills we look for in the interview processes: Velocity - everything you do, you do with speed High Agency - "I’ll figure it out" mentality High Ownership - Nobody has to tell you what to do, you just do things First Principles Thinking - You don’t take what people say at face value. You make sure you understand the underlying problem AI-pilled - You are heavily leveraging AI in your work Strive in ambiguity - You are able to jump into novel ambiguous problem, understand the reason and solve it Team thinking - You optimize for the eng org output, not personal what may not make you a good fit you prefer a remote-first environment you want to be told exactly what to do you mostly care about the tech, not business outcomes you want to work 9-5 perks very competitive pay + equity package access to any (AI) tools free dinners if you stay late urban sports relocation support if you don’t live in Berlin

about us Every 10 minutes, 18 million conversations happen between businesses and consumers around the world. For decades, the consumer side of those conversations sucked: long queues, robotic menus, repeated explanations, and advice that is often unhelpful. Most people today still cannot simply say what their problem is in natural language when communicating with businesses. AI changes that. For the first time, companies can have natural conversations with customers at massive scale. Every B2C company - from energy providers to telcos to insurers - will use AI agents to talk to their customers. The number of conversations businesses will handle is going to explode in the coming years. At telli, we are solving the challenges that come with that shift. Today, leading B2C companies like Sky are already using telli to deploy thousands of voice agents to provide their customers with a new experience. But building a first voice agent is easy, getting it to drive real outcomes for customers and businesses is the hard part. telli helps companies build, deploy, and improve consumer-facing AI voice agents at scale. This will become one of the most important software categories of the next decade, and we intend to win it. We are a small, AI-pilled team that likes to solve hard problems. Be it engineering, product, or GTM - we build, experiment, and move fast, while heavily leveraging the capabilities of AI models. All of us like to challenge ourselves and take real ownership over what we do, all while still staying humble and keeping a low-ego culture. Check out our principles to see how we work. about the role This is a role for a hyper-ambitious technical/product person who wants to start their own company one day. You will work directly with our CTO Seb on the most pressing day-to-day problems. things you might do Support everything hiring-related to get absolute A-player engineers into the door Organize hackathons and attend events to meet great technical/product talent Research product & customer problems to shape product roadmap you're a fit if you think and move fast high agency - you just do things can communicate precisely can take very direct feedback motivated by what's most important for the company instead of what you want to work on super AI-pilled great product taste studied something technical at a top university

about us Every 10 minutes, 18 million conversations happen between businesses and consumers around the world. For decades, the consumer side of those conversations sucked: long queues, robotic menus, repeated explanations, and advice that is often unhelpful. Most people today still cannot simply say what their problem is in natural language when communicating with businesses. AI changes that. For the first time, companies can have natural conversations with customers at massive scale. Every B2C company - from energy providers to telcos to insurers - will use AI agents to talk to their customers. The number of conversations businesses will handle is going to explode in the coming years. At telli, we are solving the challenges that come with that shift. Today, leading B2C companies like Sky are already using telli to deploy thousands of voice agents to provide their customers with a new experience. But building a first voice agent is easy, getting it to drive real outcomes for customers and businesses is the hard part. telli helps companies build, deploy, and improve consumer-facing AI voice agents at scale. This will become one of the most important software categories of the next decade, and we intend to win it. We are a small, AI-pilled team that likes to solve hard problems. Be it engineering, product, or GTM - we build, experiment, and move fast, while heavily leveraging the capabilities of AI models. All of us like to challenge ourselves and take real ownership over what we do, all while still staying humble and keeping a low-ego culture. Check out our principles to see how we work. about the role This is a role for people with great taste in designing software & AI systems. You will own design across the company and find novel UX patterns to solve problems that haven’t existed in software products before. We are pushing the limits of LLMs and looking for someone to build the future with us. Things that you might work on: designing UX patterns that work both for web applications and within chat (ChatGPT, Claude, Codex, etc.) agentic loops that let customers analyze and improve their voice agents define and implement design language of our product & brand what we look for we believe that the role of a product designer and engineer are merging. We are looking for someone who wants to shape that shift with us. If you are designer who has never written production code, that is ok - as long as you are willing to experiment and learn. Aesthetic taste - can you craft visually appealing products Functional - you can craft products that solve real problems Unassuming - you don’t work on assumptions but build a mental model from real customer insights & conversations High Ownership - Nobody has to tell you what to do, you just do things First Principles Thinking - You don’t take what people say at face value. You make sure you understand the underlying problem AI-pilled - You are heavily leveraging AI in your work Strive in ambiguity - You are able to jump into novel ambiguous problem, understand the reason and solve it Builder - You love to create things. Bonus if you also create things in code The most important signal for us is your portfolio and the things you have built. We don’t care too much about years of experience or what companies you worked at. More the things you created. what may _ not _ make you a good fit you prefer a remote-first environment you want to be told exactly what to do you mostly care about the tech, not business outcomes you want to work 9-5 perks very competitive pay + equity package access to any (AI) tools free dinners if you stay late urban sports relocation support if you don’t live in Berlin

about us Every 10 minutes, 18 million conversations happen between businesses and consumers around the world. For decades, the consumer side of those conversations sucked: long queues, robotic menus, repeated explanations, and advice that is often unhelpful. Most people today still cannot simply say what their problem is in natural language when communicating with businesses. AI changes that. For the first time, companies can have natural conversations with customers at massive scale. Every B2C company - from energy providers to telcos to insurers - will use AI agents to talk to their customers. The number of conversations businesses will handle is going to explode in the coming years. At telli, we are solving the challenges that come with that shift. Today, leading B2C companies like Sky are already using telli to deploy thousands of voice agents to provide their customers with a new experience. But building a first voice agent is easy, getting it to drive real outcomes for customers and businesses is the hard part. telli helps companies build, deploy, and improve consumer-facing AI voice agents at scale. This will become one of the most important software categories of the next decade, and we intend to win it. We are a small, AI-pilled team that likes to solve hard problems. Be it engineering, product, or GTM - we build, experiment, and move fast, while heavily leveraging the capabilities of AI models. All of us like to challenge ourselves and take real ownership over what we do, all while still staying humble and keeping a low-ego culture. Check out our principles to see how we work. Mission You are the founding SDR at telli. You focus on generating pipeline for a voice AI product with massive market pull, then owning the full sales cycle as you grow. You'll shape our sales playbook and build the sales team that runs on it. what you’ll do: generate qualified pipeline to help 10x telli’s revenue over the next year identify the right prospects and engage with them drive outreach across multiple channels including email, linkedin and phone build and manage relationships with customers develop into owning and closing deals end-to-end as early as after 6 months of great performance manage pipeline and maintain CRM tooling shape telli’s GTM motion, build a repeatable sales process & refine outreach strategies what makes you a great fit: you have previous sales experience in startups or other fast-moving environments you have consistently exceeded your targets or KPIs you have strong business sense to understand problems and needs of different companies you’re are hands-on and not afraid of doing unglamorous work you’re a strong communicator in both English and German you want to work with smart and friendly people with (self-reported) low ego you want to work on-site 5 days a week in Berlin you may _ not _ make a good fit if: you need detailed instructions and shy away from taking responsibility you lack basic product understanding you're only interested in high-level "strategic" work you don't enjoy direct customer interaction you have never sold something you prefer working remotely you prefer working with minimal collaboration you want to work a 9-5 job

about us Every 10 minutes, 18 million conversations happen between businesses and consumers around the world. For decades, the consumer side of those conversations sucked: long queues, robotic menus, repeated explanations, and advice that is often unhelpful. Most people today still cannot simply say what their problem is in natural language when communicating with businesses. AI changes that. For the first time, companies can have natural conversations with customers at massive scale. Every B2C company - from energy providers to telcos to insurers - will use AI agents to talk to their customers. The number of conversations businesses will handle is going to explode in the coming years. At telli, we are solving the challenges that come with that shift. Today, leading B2C companies like Sky are already using telli to deploy thousands of voice agents to provide their customers with a new experience. But building a first voice agent is easy, getting it to drive real outcomes for customers and businesses is the hard part. telli helps companies build, deploy, and improve consumer-facing AI voice agents at scale. This will become one of the most important software categories of the next decade, and we intend to win it. We are a small, AI-pilled team that likes to solve hard problems. Be it engineering, product, or GTM - we build, experiment, and move fast, while heavily leveraging the capabilities of AI models. All of us like to challenge ourselves and take real ownership over what we do, all while still staying humble and keeping a low-ego culture. Check out our principles to see how we work. Your mission You will be pivotal for telli's growth. Your mission is to drive revenue by building trusted relationships with enterprise customers and closing deals. As our first experienced enterprise sales hire, you'll help us 10x telli from the ground up. what you'll do: Own large deals end-to-end: Discovery, demos, security review, procurement, contract redlines, you carry the deal from the first call through signature uncovering telli’s value for the customer Generate the your own pipeline: Our BDR team supports you; they don't replace you. You target the accounts, you write the outbound, you make the calls Multi-thread complex buying committees: Heads of Sales, Operations, CX, Legal, IT, Security, Procurement, and CFOs at companies of 500 to 10,000+ employees. You build the relationships before procurement comes in to test them Own a quota and hit revenue targets: Close large deals that meaningfully contribute to telli’s growth Shape telli's enterprise playbook: qualification, multi-thread strategy, executive engagement, pricing. What works for you becomes the team standard Feed structured signal back into product, marketing, and strategy: You sit closest to the customer. Your input shapes what we build next what makes you a great fit: You have 1-4+ years experience closing complex, high-value deals: you've sold high 5-figure or 6-figure contracts to c-suite economic buyers. Mid-market experience is fine if you've consistently been top of your team and have closed enterprise customers before You're an elite relationship builder: you know the difference between a contact and a champion, and you've won deals because of that distinction. Buyers trust you before they trust your product You're a hunter: you know how to manufacture pipeline without a warm inbound stream and you don't complain when it's hard You have executive presence: you can hold a room with a C-Suite from the first interaction. Your credibility is immediate and natural, not earned over multiple meetings You're obsessively prepared: you know more about the prospect's situation than they expect you to, every time You're low ego and high accountability: you're not above doing the grunt work. You're competitive with yourself first. You take feedback, you act on it, and you share credit when you win You speak business-level German and English You want

about us Every 10 minutes, 18 million conversations happen between businesses and consumers around the world. For decades, the consumer side of those conversations sucked: long queues, robotic menus, repeated explanations, and advice that is often unhelpful. Most people today still cannot simply say what their problem is in natural language when communicating with businesses. AI changes that. For the first time, companies can have natural conversations with customers at massive scale. Every B2C company - from energy providers to telcos to insurers - will use AI agents to talk to their customers. The number of conversations businesses will handle is going to explode in the coming years. At telli, we are solving the challenges that come with that shift. Today, leading B2C companies like Sky are already using telli to deploy thousands of voice agents to provide their customers with a new experience. But building a first voice agent is easy, getting it to drive real outcomes for customers and businesses is the hard part. telli helps companies build, deploy, and improve consumer-facing AI voice agents at scale. This will become one of the most important software categories of the next decade, and we intend to win it. We are a small, AI-pilled team that likes to solve hard problems. Be it engineering, product, or GTM - we build, experiment, and move fast, while heavily leveraging the capabilities of AI models. All of us like to challenge ourselves and take real ownership over what we do, all while still staying humble and keeping a low-ego culture. Check out our principles to see how we work. about the role This is a high-ownership role for our first dedicated TA. You won't just fill open roles, you will build telli's hiring function from the ground up and own our ability to get A-players through the door across every team. The team we've built so far is exceptional, and we hire to a very high bar. This role is about scaling the team fast without dropping the bar. You partner directly with the founding team and hiring managers to set the strategy, build the process and playbook, and fill our open roles at the same time. You partner directly with the founding team and hiring managers. what you'll do build the hiring function from scratch: partner closely with leaders to define hiring strategy, workflows, sourcing playbooks own hiring end-to-end: source, screen, run debriefs, and drive the process toward the close build a steady top-of-funnel of A-players across roles through outbound, referrals, founder-network activation, communities, and events, all running in parallel keep a high offer-accept rate and a short, predictable time-to-offer without dropping the bar build real depth in technical hiring: calibrate with our engineering leads, screen credibly on technical signal, and pre-qualify before hiring managers see candidates own the external agency and recruiter channel actively: set a sharp brief, review candidate quality closely, give fast feedback, and cut what isn't working represent telli externally: for most candidates, you are their first impression of the company. treat every interaction as an opportunity and make the experience something they rave about your profile 3+ years TA experience in a fast-moving startup or scale-up you've built a function from zero a track record hiring strong candidates in competitive markets across engineering and commercial roles an active, warm network across the Berlin and EU startup and VC ecosystem that you can activate immediately hands-on with a modern ATS (Ashby a plus) and AI sourcing tools high agency: you move fast, take ownership, and spot role gaps before anyone asks high craft in communication: every candidate touchpoint reads like a founder wrote it data-driven: you track the funnel and use the data to fix what leaks a bar-raiser who has internalized "we only hire A-players, no exception" you may not make a good fit if… you are more excited a

about us Every 10 minutes, 18 million conversations happen between businesses and consumers around the world. For decades, the consumer side of those conversations sucked: long queues, robotic menus, repeated explanations, and advice that is often unhelpful. Most people today still cannot simply say what their problem is in natural language when communicating with businesses. AI changes that. For the first time, companies can have natural conversations with customers at massive scale. Every B2C company - from energy providers to telcos to insurers - will use AI agents to talk to their customers. The number of conversations businesses will handle is going to explode in the coming years. At telli, we are solving the challenges that come with that shift. Today, leading B2C companies like Sky are already using telli to deploy thousands of voice agents to provide their customers with a new experience. But building a first voice agent is easy, getting it to drive real outcomes for customers and businesses is the hard part. telli helps companies build, deploy, and improve consumer-facing AI voice agents at scale. This will become one of the most important software categories of the next decade, and we intend to win it. We are a small, AI-pilled team that likes to solve hard problems. Be it engineering, product, or GTM - we build, experiment, and move fast, while heavily leveraging the capabilities of AI models. All of us like to challenge ourselves and take real ownership over what we do, all while still staying humble and keeping a low-ego culture. Check out our principles to see how we work. what you’ll do: help us build out telli’s gtm engine to 10x revenue over the coming year identify the right prospects and engage with them drive outreach across multiple channels including email, linkedin and phone automate manual work with an AI-first approach interact directly with potential customers, build demos and help them succeed work closely with Badr, Ennie, Romy, and William and Philipp what makes you a great fit: you are hands-on and not afraid of doing unglamorous work you're tech- & automation savvy and can learn new tools fast you love solving problems and figuring things out on your own you’re a strong communicator in both English and German you’ve have initial (internship) experience and/or worked on side hustles or projects you're done or at the end of university and could imagine starting full-time after the internship you may not make a good fit if: you have never touched automation/AI tools or don’t have basic technical understanding you only want to do high-level “strategic” work you aren’t comfortable juggling multiple tasks at once you don’t enjoy working directly with customers or in dynamic environments you’re only looking for a typical 9–5 internship

about us Every 10 minutes, 18 million conversations happen between businesses and consumers around the world. For decades, the consumer side of those conversations sucked: long queues, robotic menus, repeated explanations, and advice that is often unhelpful. Most people today still cannot simply say what their problem is in natural language when communicating with businesses. AI changes that. For the first time, companies can have natural conversations with customers at massive scale. Every B2C company - from energy providers to telcos to insurers - will use AI agents to talk to their customers. The number of conversations businesses will handle is going to explode in the coming years. At telli, we are solving the challenges that come with that shift. Today, leading B2C companies like Sky are already using telli to deploy thousands of voice agents to provide their customers with a new experience. But building a first voice agent is easy, getting it to drive real outcomes for customers and businesses is the hard part. telli helps companies build, deploy, and improve consumer-facing AI voice agents at scale. This will become one of the most important software categories of the next decade, and we intend to win it. We are a small, AI-pilled team that likes to solve hard problems. Be it engineering, product, or GTM - we build, experiment, and move fast, while heavily leveraging the capabilities of AI models. All of us like to challenge ourselves and take real ownership over what we do, all while still staying humble and keeping a low-ego culture. Check out our principles to see how we work. Mission Own telli's entire marketing engine - strategy, budget, and execution. As the backbone of our marketing you make sure to translate what we are building into a clear marketing strategy that generates demand and delivers pipeline. What you'll do Own the function end-to-end. Full strategic and operational responsibility for marketing and the entire budget Positioning, storytelling & content. Be the person who turns a technical product into language the market remembers. Work closely with founders, growth, and product to shape how telli shows up, on the website, in campaigns, in the press, in content that actually converts. Own the numbers. Define strategy, priorities, and KPIs across every channel Growth playbook. Build a repeatable, AI-automation-first marketing motion. Constantly find and prove new channels. Own the inbound engine across organic and paid. GTM. Plan and execute go-to-market for new segments and markets (UK/US expansion ahead). Build the team. Operate directly until bottlenecks emerge, then scale through high-quality hiring. Build, lead, and manage the marketing team you'll grow into. What makes you a great fit 4+ years in growth or performance marketing, with a real track record of owning the function (managing a meaningful budget), ideally as an early marketing hire who built it, or running marketing at an early-stage company. you're data driven and make decisions based on experiments and numbers, not gut feeling you can build and lead a team while staying hands-on. High standards on speed, quality, and ownership. you have a strong sense for positioning and storytelling, you turn technical products into narratives people remember you pick up new concepts, channels, and tools fast and always know what's working in the market you use AI and automation aggressively and never do manually what can be automated you're a strong communicator in both English and German you want to work with smart and friendly people with (self reported) low ego you want to work on site 5 days a week in Berlin (Bonus) You've built your own business, project, or side hustle before You may not be a great fit if… you only work with detailed instructions and shy away from taking responsibility you lack hands on experience running marketing channels yourself you're only interested in high level “strategic” work

about us Every 10 minutes, 18 million conversations happen between businesses and consumers around the world. For decades, the consumer side of those conversations sucked: long queues, robotic menus, repeated explanations, and advice that is often unhelpful. Most people today still cannot simply say what their problem is in natural language when communicating with businesses. AI changes that. For the first time, companies can have natural conversations with customers at massive scale. Every B2C company - from energy providers to telcos to insurers - will use AI agents to talk to their customers. The number of conversations businesses will handle is going to explode in the coming years. At telli, we are solving the challenges that come with that shift. Today, leading B2C companies like Sky are already using telli to deploy thousands of voice agents to provide their customers with a new experience. But building a first voice agent is easy, getting it to drive real outcomes for customers and businesses is the hard part. telli helps companies build, deploy, and improve consumer-facing AI voice agents at scale. This will become one of the most important software categories of the next decade, and we intend to win it. We are a small, AI-pilled team that likes to solve hard problems. Be it engineering, product, or GTM - we build, experiment, and move fast, while heavily leveraging the capabilities of AI models. All of us like to challenge ourselves and take real ownership over what we do, all while still staying humble and keeping a low-ego culture. Check out our principles to see how we work. about the role As Success Engineer you own the long-term success of a portfolio of telli customers. You are the trusted counterpart customers turn to after go-live to drive deep AI adoption, retention, and expansion as telli scales. Once deployment brings a customer live, you take over. You monitor agent performance, optimise prompts and flows, surface and close usage gaps, find new use cases, and engineer the conditions for retention and expansion. You also build the playbooks that make adoption and optimisation repeatable across the customer base. You own a portfolio of accounts and targets on NRR, logo retention, and usage, sharing the ARR expansion target with the account manager. You work alongside product, engineering, sales and account management as telli scales to €10M ARR by end of 2026. what you'll do 1. Account Ownership & Commercial Success Become the central contact for helping our customers adopt telli across the organization Lead workshops and training sessions to drive deeper product adoption Help onboard new units and use cases Work together with the account manager to identify expansion opportunities & stay on top of renewal cycles Track product usage and product adoption to identify blockers and opportunities 2. Agent Development & Deployment Partner directly with engineering and customers to build, design, and refine AI agents that handle thousands of customer conversations daily Track agent performance against key success criteria and continuously improve Debug technical problems across integrations, agent performance, and call quality Act as first point of contact for all customer requests and technical issues in your customer portfolio 3. Systems & Product Feedback Build and maintain workflows for tracking adoption, success metrics, and customer health Document playbooks, best practices, and internal processes to scale the success function Continuously improve internal and external knowledge bases Translate customer needs into product feedback for engineering and product teams what makes you a great fit You have >2 yr experience in technical customer-facing roles: you've supported customers in technical environments like SaaS support, technical account management, solutions engineering, implementation, or consulting You're a confident communicator who builds trust: you can explain tech