Santé

About the Role As a Founding Account Executive at Santé, you will be at the forefront of upgrading the liquor store industry with our POS and eComm product that helps these small businesses grow.  This is a full-cycle sales role where you will close dozens of deals every month by booking qualified leads with liquor store owners, uncovering their most pressing pain points and introducing them to ways we can grow their business with Santé.  You’ll win in this role if you’re motivated by educating potential customers through thoughtful dialog by any means possible; cold calls, email, text, Reddit threads, etc. These store owners are entrepreneurs with countless things pulling at their attention. To stay top-of-mind, you’ll need to follow-up consistently and instill a sense of urgency to book the meeting. You will report directly to the Founder / CEO, who has been a top sales rep at venture-backed startups multiple times. You will learn first-hand what it takes to become a President’s Club-level sales rep at a fast-paced startup.  About Santé We are the fastest growing POS system in the liquor store space. We bring modern technologies like AI agents, OCR, and fintech to an industry stuck in 1980 to make life 100x easier for liquor store owners. We’re growing 26% MoM with the industry’s best liquor stores switching to our platform every month. With overwhelming demand and clarity on what needs to get done, we can reach $100M+ within a few years. Santé is the most important software that our customers will ever buy. They are on the platform for 12-15 hours every day, and our 97% retention rate is a testament to the value that we deliver to our customers.  We are backed by top-tier investors, including Bonfire Ventures, Y-Combinator, Operator Collective, UpHonest Capital, Veridical Ventures and more.  You Will Execute high-velocity outreach daily across phone, email, text and social Guide your prospects through the sales cycle, closing your deals in 21 days Manage an easy transition from closing the deal to handing your customers off to our Customer Experience team Preferences Recent grad or 2+ years of experience in sales or customer-facing roles Experience booking pipeline through cold outreach; preferably via cold calling Comfortable managing a pipeline with dozens of active deals each month Effective communication skills: confident, concise delivery of content - both verbal and written Eager to develop into a President’s Club-level Account Executive with limitless earnings potential Compensation & Benefits $160k - 220k OTE Equity (0.5 - .10%) Health insurance This is an in-person role in NYC. Our office is in Manhattan and our compensation packages are based on a wide array of factors unique to you, including your skill set, years of experience, etc. Interview Process Submit a 2-minute video sharing where you want to be in 5 years 30 minute call with our CEO 30 minute call with our Customer Experience team 1 hour role playing session Offer

About the Role As a Content Specialist at Santé, you will grow the Santé brand in the wine & spirits industry by leading content strategy and execution across social channels like Facebook, LinkedIn, Reddit and YouTube.  This is a part-time role where you will have creative freedom to publish quality content across the internet that connects with liquor store owners. In a sea of bland, repetitive B2B content, your content will stand out because it’s authentic and tailored to the small business owners that run the wine & spirits industry.  You’ll win in this role if you’re motivated by creating and publishing thoughtful content that hits the sweet spot between attention grabbing, informative and witty.  You will report directly to the Founder / CEO, who has spent the last decade growing venture-backed startups in sales and growth roles. There’s an opportunity for this role to expand to full-time, but it’s not required.   About Santé We are the fastest growing POS system in the liquor store space. We bring modern technologies like AI agents, OCR, and fintech to an industry stuck in 1980 to make life 100x easier for liquor store owners. We’re growing 26% MoM with the industry’s best liquor stores switching to our platform every month. With overwhelming demand and clarity on what needs to get done, we can reach $100M+ within a few years. Santé is the most important software that our customers will ever buy. They are on the platform for 12-15 hours every day, and our 97% retention rate is a testament to the value that we deliver to our customers.  We are backed by top-tier investors, including Bonfire Ventures, Y-Combinator, Operator Collective, UpHonest Capital, Veridical Ventures and more.  You Will Shoot success stories, interviews of store owners and industry tips for social channels Publish content on Facebook, LinkedIn, Reddit and Youtube Design assets in Canva, Adobe Photoshop and Adobe Illustrator that complement our blog posts, social content and video content Edit short-form video that features product releases and meaningful updates that are shared across social Preferences College student, recent grad with 1-2 years of content creating experience on social Track record of getting people’s attention with organic content online Experience in hospitality or retail is a plus   Compensation $17 - $30 per hour depending on experience 15 - 20 hours per week with an opportunity to go full-time This is an in-person role in NYC. Our office is in Manhattan and our compensation packages are based on a wide array of factors unique to you, including your skill set, years of experience, etc.

Who are we? Founded in 2023, Santé is a modernized Point-of-Sale (POS) system serving wine and liquor stores. While modern POS systems have transformed restaurants and general retail, their one-size-fits-all design fails to meet the unique needs of the beverage industry, creating a massive opportunity in the market. Two years into the business, Santé has developed full vertical integration tailored to this market segment, driving value for 200+ stores. With usage around the clock and across multiple timezones, Santé serves as the main artery for our customers to procure, transact, and report on all aspects of their business. What is the role? We’re hiring an implementation engineer to help us keep up with the overwhelming growth in operations and customer experience. We’re looking for someone who loves working directly with customers and is willing to do whatever it takes to drive revenue and user adoption. You’ll help us onboard customers, write scripts, create PRDs, nurture customer relationships, design new features, and take advantage of AI to make everything you’re doing more efficient. This is a unique role that requires a combination of product management, customer success, and engineering skills. What we expect Ready to execute on the following responsibilities: Launch stores on Santé. Each store owner has different requests and needs. We’ll need you to navigate these conversations and get them live on Santé Migrate data from legacy POS systems into Santé. Google Sheet formulas and Python scripts will be a big part of this process — big plus if you’re using Claude Code Handle data and analytics work for internal or customer use Train store owners and cashiers to comfortably operate with Santé Lead frontline support — triage issues, investigate root causes, guide customers through problems, and synthesize feedback into actionable PRDs for engineering Talk to users, understand their problems, and translate to product direction; UI/UX, new features, prioritization, etc. You want to win: Many of our teammates are former athletes or otherwise doggedly competitive to push themselves and outpace our competitors. You want to be in the office every day because you know you practice harder when we are together You are represented by your work. Spending full-time on something means you are in pursuit of excellence in your craft and strive for mastery. If cutting once matters, then getting your measurements correct up front matters even more. You understand this is a team sport. Not just between CX, product, sales and engineering, but also within CX itself. Decisions are communicated and feedback is critical to give and receive on a continual basis. You’re well-rounded: You have a natural inclination for helping and caring for people. You’re understanding of everyone you interact with, and you approach them with empathy and patience to make things right You’re aware of the importance of clear communication. Overcommunication is better than saying too little You have some basic programming experience and familiarity with Claude Code, Cursor, or other AI coding environments You have a strong intuition on how to go above and beyond in any respect Bonus points if you have an eye for design (web design, product design, graphic design, etc.) Please don’t apply if You don’t already live in NYC or require work authorization. We are not considering any relocation or sponsorship at this time You don’t see the value of in-person collaboration. We aren’t trying to justify our office bill. We constantly collaborate shoulder-to-shoulder, fielding new concepts on the whiteboard and triaging live needs from our customers. Your best self is around other people wanting to do the same You just want another job. Santé is a fully dynamic, demanding place to grow your career and chart a new path that the beverages industry has never experienced. This is a place where you seek symbiosis to push yourself, and the company forward You don’t bel

Who are we? Founded in 2023, Santé is a modernized Point-of-Sale (POS) system serving wine and liquor stores. While modern POS systems have transformed restaurants and general retail, their one-size-fits-all design fails to meet the unique needs of the beverage industry, creating a massive opportunity in the market. Two years into the business, Santé has developed full vertical integration tailored to this market segment, driving value for 150+ stores. With usage around the clock and across multiple timezones, Santé serves as the main artery for our customers to procure, transact, and report on all aspects of their business. What is the role? We’re hiring for a founding customer experience manager to be one of the early members of our customer experience team. We’re looking for someone who loves working directly with customers and deeply cares about helping small business owners thrive. You’ll help us lead onboarding and ongoing support, where you will delight customers during the most important stage of their journey. In this role, you’ll set a new standard for what great customer care looks like in the industry. What we expect Ready to execute on the following responsibilities: Launch customers on Santé, making sure every setup is efficient and smooth. You’ll get to meet customers face-to-face and solve their challenges firsthand. Some travel may be required to onboard larger customers Train store owners and cashiers to comfortably operate with Santé Migrate data from legacy POS systems into Santé Lead frontline support — diagnose root causes of issues, guide customers through questions, and collect feedback to help us design a better product Evaluate customer pain points and help design smarter processes and tools that help us scale Serve as the voice of the customer in collaboration with Engineering to guide our product roadmap You want to win: Many of our teammates are former athletes or otherwise doggedly competitive to push themselves and outpace our competitors. You want to be in the office every day because you know you practice harder when we are together You are represented by your work. Spending full-time on something means you are in pursuit of excellence in your craft and strive for mastery. If cutting once matters, then getting your measurements correct up front matters even more. You understand this is a team sport. Not just between CX, product, sales and engineering, but also within CX itself. Decisions are communicated and feedback is critical to give and receive on a continual basis. You’re well-rounded: You have a natural inclination for helping and caring for people. You’re understanding of everyone you interact with, and you approach them with empathy and patience to make things right You’re aware of the importance of clear communication. Overcommunication is better than saying too little You have some basic programming experience and familiarity with Claude Code, Cursor, or other AI coding environments You have a strong intuition on how to go above and beyond in any respect Bonus points if you have an eye for design (web design, product design, graphic design, etc.) Please don’t apply if You don’t already live in NYC or require work authorization. We are not considering any relocation or sponsorship at this time You don’t see the value of in-person collaboration. We aren’t trying to justify our office bill. We constantly collaborate shoulder-to-shoulder, fielding new concepts on the whiteboard and triaging live needs from our customers. Your best self is around other people wanting to do the same You just want another job. Santé is a fully dynamic, demanding place to grow your career and chart a new path that the beverages industry has never experienced. This is a place where you seek symbiosis to push yourself, and the company forward You don’t believe in equity. Santé is at its nascency, and what we do this year will dramatically chart our vector of success in the next year no different tha

About the Role As a Sales Development Representative at Santé, you will be at the forefront of upgrading the liquor store industry with our POS and eComm product that helps these small businesses grow.  This is a top-of-funnel, business development role where you will book qualified leads by holding conversations with liquor store owners, uncovering their most pressing pain points and introducing them to ways we can grow their business with Santé.  You’ll win in this role if you’re motivated by educating potential customers through thoughtful dialog by any means possible; cold calls, email, text, Reddit threads, etc. These store owners are entrepreneurs with countless things pulling at their attention. To stay top-of-mind, you’ll need to follow-up consistently and instill a sense of urgency to book the meeting. You will report directly to the Founder / CEO, who has been a top sales rep at venture-backed startups multiple times. You will learn first-hand what it takes to become a President’s Club-level sales rep at a fast-paced startup.  About Santé We are the fastest growing POS system in the liquor store space. We bring modern technologies like AI agents, OCR, and fintech to an industry stuck in 1980 to make life 100x easier for liquor store owners. We’re growing 26% MoM with the industry’s best liquor stores switching to our platform every month. With overwhelming demand and clarity on what needs to get done, we can reach $100M+ within a few years. Santé is the most important software that our customers will ever buy. They are on the platform for 12-15 hours every day, and our 97% retention rate is a testament to the value that we deliver to our customers.  We are backed by top-tier investors, including Bonfire Ventures, Y-Combinator, Operator Collective, UpHonest Capital, Veridical Ventures and more.  You Will Execute high-velocity outreach daily across phone, email, text and social Iterate on cold call scripts and outbound messaging to book more meetings with qualified leads Become a full cycle Account Executive with the opportunity to earn $300k+ once you’ve hit your targets for 6-12 consecutive months Preferences Recent grad or 1+ years of experience in sales or customer-facing roles Experience booking pipeline through cold outreach; preferably via cold calling Ability to manage dozens of follow-ups daily Effective communication skills: confident, concise delivery of content - both verbal and written Eager to develop into a top-performing Account Executive with limitless earnings potential Compensation & Benefits $100k OTE ($60k base, uncapped commissions) Equity (0.25%) Health insurance; medical, dental, vision, short-term disability This is an in-person role in NYC. Our office is in Manhattan and our compensation packages are based on a wide array of factors unique to you, including your skill set, years of experience, etc. Interview Process Submit a 2-minute video to sdr @ santehq.com sharing where you want to be in 5 years Intro chat with our Customer Support team Cold calling session with CEO Offer

About the Role As a senior engineer, you will scale Santé from 100 to 5,000 stores with a disciplined approach to testing and building reliable, predictable systems. We’re looking for a seasoned engineer with world-class taste, clear thinking, and a strong desire to win. You will be working in-person in our NYC office. About Santé We are the fastest growing POS for liquor stores. We bring modern technologies like AI agents, OCR, and fintech to an industry stuck in 1980 to make life 100x easier for liquor store owners. We’re growing 26% MoM with a 95% retention rate. With overwhelming demand and clarity on what needs to get done, we can reach $100M+ within a few years. You Will Architect robust checkout and payment flows across both in-store and online channels Build data pipelines for processing data needed to power AI agents Implement CI/CD pipelines for reliable deployment Develop internal tools to scale customer onboarding and support Create and maintain a strong engineering culture dedicated to shipping quality work Preferences 3-5+ years of experience building B2B SaaS (preferably fintech, payments) Scaled systems to handle millions of users Significant experience with cloud-based applications (AWS RDS Aurora, Lambda, Snowflake, SQS, S3) Implemented efficient CI/CD pipelines for automated payments testing (we use GitHub Actions) Significant web app experience, preferably within Node.js (we use Typescript and Next.js with tRPC) Compensation & Benefits $140K - $180K Equity (0.1% - 1.0%) Health insurance 401k This is an in-person role in NYC. Our office is in Manhattan and our compensation packages are based on a wide array of factors unique to you, including your skill set, years of experience, etc. Interview Process Coffee chat In-office trial or take home Final offer

VP of Engineering Company Sante is the complete operating system for the $550B community retail market; convenience, independent grocery, liquor stores. We’ve started with liquor stores, and we’ve emerged as the industry-leader in just two years by helping these SMBs generate more revenue with our in-store POS, eComm, marketing platform and agents that help with essential, everyday tasks like phone orders and inventory receiving.  These retail businesses are cornerstones of our communities, bringing cultures and flavors from around the world to Main St. near you. They give our neighborhoods a sense of identity that corporate chains will drown out if they take marketshare from these SMBs that exist to serve locals.  We’re delivering best-in-class technology to hundreds of customers, processing $500M+ in annual card volume. With usage around the clock, Santé is the most important software our customers use. It is their lifeline to accepting sales, managing inventory, tracking employees and keeping up with their P&L.  Santé is backed by top investors like Y-Combinator, Bonfire Ventures, Operator Collective, Veridical Ventures and UpHonest Capital.  We are in growth mode now. We 4x’d in 2025, and we will 10x this year. If you are fulfilled by ownership and a life-changing outcome, let’s connect. We’ll show you why Santé is the right bet for the next chapter in your career.  Role We are looking for an experienced, relentless tech lead to join us as our VP of Engineering.  You will partner directly with the Founder on building a $B company by leading our engineering team to develop the best system in retail.  You will build the category-defining operating system for physical retail stores that will replace generic, outdated platforms by using AI agents to help small business owners cut operational costs and generate more revenue.  Our product spans checkout in-store, eComm for website building, delivery app management, email & SMS marketing and agents that empower these business owners to operate more efficiently.  In this role, you will:  Recruit top-tier talent to join our winning team Raise our bar for excellence by pushing your team to strike the balance between speed and reliable product Architect the product to sustain the intense, daily demand on our product and support our ambitious growth targets for years to come Maintain best-in-class uptime and operational excellence for our core POS payments product Partner closely with our founder / CEO on the product roadmap and serve as a key thought partner. Our roadmap includes building agents into workflows for our customers and embedding fintech throughout the app (e.g. instant funding, ACH for B2B payments, payroll) Ensure our team is utilizing the latest AI-coding tools and workflows, and AI is built into everything we do Requirements 8+ years of full-time engineering experience Experience managing and scaling team of 10+ engineers Background in hypergrowth startups, ideally with experience operating at a startup during at Seed through Series C or experience as a founder Business-minded prioritization: you know when to opt for speed and when to double-down on foundational architecture Experience working with payments systems at scale Significant experience with cloud-based applications (AWS RDS Aurora, Lambda, Snowflake, SQS, S3) Implemented efficient CI/CD pipelines for automated testing (we use GitHub Actions) Meaningful web app experience, preferably within Node.js (we use Typescript and Next.js with tRPC) Eager to work at our Flatiron (NYC) office 5 days / week Why Santé?  We are supporting independent retail businesses that are critical to local economies across the country. The product is being pulled out of our hands, and we cannot build it fast enough to support the demand for Santé You will earn seed stage equity in a business that has been significantly de-risked We have clarity on what we need to do to win. We are in growth mode, not testing the waters to see wh