RADAR

ABOUT US At RADAR, we're transforming the way the world thinks about physical retail. RADAR has raised over $104M from top investors, retailers, and strategics and works with some of the world's retail brands including American Eagle and Gap. We’re building the future of in-store experience where every product and every person can be precisely located in real time. Our platform combines RFID and AI to unlock hyper-accurate product visibility and automation at scale. From real-time inventory tracking to seamless checkout experiences, our technology empowers some of the world’s largest retailers to streamline operations, reduce loss, and elevate both employee and customer experiences. We’re a fast-growing, mission-driven startup where bold ideas, collaboration, and impact are at the core of everything we do. Join us as we reshape the physical world with digital precision, starting with retail and expanding far beyond! OUR VALUES Mission-Driven : We're transforming retail with cutting-edge technology and building something that truly matters. Collaborative Team : We thrive on curiosity, shared goals, and solving complex problems together. High Impact : You’ll make meaningful contributions from day one and help shape the future of our product and company. Clear Communication : We value honesty, humility, and respectful dialogue—everyone’s voice matters. Balanced Lives : We work hard, but not at the expense of well-being. We respect time, boundaries, and life outside of work. Diverse Perspectives : We believe better ideas come from diverse backgrounds, experiences, and viewpoints. Empathy-Driven Design : We build with deep respect for our end users, listening closely to their feedback and needs. ABOUT THE JOB We are looking for an Executive Assistant to partner closely with designated members of the leadership team, ensuring they can focus on their highest-impact priorities and maximize their productivity and bandwidth. This is a high-energy, hardworking, and affable team that values partners who anticipate what needs to get done, take action accordingly, and thoughtfully problem-solve issues that arise unexpectedly. In this role, you will be a trusted extension of the leaders you support, bringing structure, clarity, and foresight to their day-to-day operations. You will strategically manage multiple complex calendars, coordinate a high volume of internal and external investor and client-facing meetings, oversee often last-minute travel logistics, and maintain organized, high-touch inbox management. In addition, you’ll work on ad hoc projects and initiatives that increase alignment, accelerate decision-making, and strengthen communication across the leadership team. Responsibilities: Complex calendar management: You will strategically organize, manage, and maintain complex, high-volume calendars across multiple leaders and time zones. Coordinate internal and external meetings with a clear understanding of context and priorities to optimize leaders’ time. Anticipate and resolve scheduling conflicts proactively, streamline recurring commitments, and ensure seamless coordination across the leadership team. Schedule management: You will own the strategic organization and long-range planning of multiple complex schedules. Anticipate needs one to two months in advance, align schedules with upcoming initiatives, and proactively identify potential conflicts. Travel support: You will manage all aspects of domestic and international travel, often on short notice. Coordinate flights, accommodations, and all details while accommodating individual preferences. Proactively anticipate logistical needs to ensure seamless travel experiences. Cross-functional support: You will partner with the leadership team to synchronize calendars, establish meeting rhythms, streamline logistics, and coordinate major events such as off-sites and board meetings. Maintain comprehensive tracking of scheduling to-dos and meeting follow-ups, while also taking owne

ABOUT US At RADAR, we're transforming the way the world thinks about physical retail. RADAR has raised over $104M from top investors, retailers, and strategics and works with some of the world's retail brands including American Eagle and Gap. We’re building the future of in-store experience where every product and every person can be precisely located in real time. Our platform combines RFID and AI to unlock hyper-accurate product visibility and automation at scale. From real-time inventory tracking to seamless checkout experiences, our technology empowers some of the world’s largest retailers to streamline operations, reduce loss, and elevate both employee and customer experiences. We’re a fast-growing, mission-driven startup where bold ideas, collaboration, and impact are at the core of everything we do. Join us as we reshape the physical world with digital precision, starting with retail and expanding far beyond! OUR VALUES Mission-Driven : We're transforming retail with cutting-edge technology and building something that truly matters. Collaborative Team : We thrive on curiosity, shared goals, and solving complex problems together. High Impact : You’ll make meaningful contributions from day one and help shape the future of our product and company. Clear Communication : We value honesty, humility, and respectful dialogue—everyone’s voice matters. Balanced Lives : We work hard, but not at the expense of well-being. We respect time, boundaries, and life outside of work. Diverse Perspectives : We believe better ideas come from diverse backgrounds, experiences, and viewpoints. Empathy-Driven Design : We build with deep respect for our end users, listening closely to their feedback and needs. ABOUT THE JOB We are scaling fast, and our legal team is a critical partner in that growth. We are looking for an experienced paralegal who is intellectually curious, obsessed with efficiency, and eager to help us build a world-class legal function from the ground up.  You will report directly to our Associate General Counsel and serve as a key operator of our legal department. This role is a combination of high-level legal operations, system architecture, and hands-on execution. We need someone with a few years of rigorous law firm experience who has "seen it done right" but is now ready to apply that discipline to a fast-moving tech environment. You aren't afraid of the administrative work - you see it as a puzzle to be solved, automated, or optimized. You are constantly testing the latest AI tools to shrink your own workflow, and you thrive when given a blank slate to build a better process. Responsibilities: Systems Architecture: Take full ownership of our document management (Box) and entity management. We need someone who treats organization as a competitive advantage - not just a filing task. AI-First Workflow: You won’t just use AI; you will build the "legal tech stack." We expect you to experiment with LLMs, automation platforms, and legal tech to turn hours of manual work into minutes of high-quality output. Operations Scaling: You will help design and implement the playbooks, templates, and SOPs that allow us to scale. Full-Cycle Legal Support: You will handle high-volume agreements (NDAs, vendor contracts) and help manage outside counsel billing. You understand the professional rigor required at a top-tier law firm and bring that same quality control to everything you touch at Radar. Corporate Housekeeping: Assist with governance, board prep, and IP filings, ensuring our legal infrastructure scales along with our business. ABOUT YOU A "Bias for Action": You have 4-6+ years of experience in a high-intensity environment (large law firm or a fast-paced corporate team). You know how to work fast without sacrificing accuracy. Curious & Tech-Forward: You are already using tools like Claude or ChatGPT to draft emails, summarize documents, or write basic scripts. You don’t wait to be told how to use technology - you proactively bri

ABOUT US At RADAR, we're transforming the way the world thinks about physical retail. RADAR has raised over $104M from top investors, retailers, and strategics and works with some of the world's retail brands including American Eagle and Gap. We’re building the future of in-store experience where every product and every person can be precisely located in real time. Our platform combines RFID and AI to unlock hyper-accurate product visibility and automation at scale. From real-time inventory tracking to seamless checkout experiences, our technology empowers some of the world’s largest retailers to streamline operations, reduce loss, and elevate both employee and customer experiences. We’re a fast-growing, mission-driven startup where bold ideas, collaboration, and impact are at the core of everything we do. Join us as we reshape the physical world with digital precision, starting with retail and expanding far beyond! OUR VALUES Mission-Driven : We're transforming retail with cutting-edge technology and building something that truly matters. Collaborative Team : We thrive on curiosity, shared goals, and solving complex problems together. High Impact : You’ll make meaningful contributions from day one and help shape the future of our product and company. Clear Communication : We value honesty, humility, and respectful dialogue—everyone’s voice matters. Balanced Lives : We work hard, but not at the expense of well-being. We respect time, boundaries, and life outside of work. Diverse Perspectives : We believe better ideas come from diverse backgrounds, experiences, and viewpoints. Empathy-Driven Design : We build with deep respect for our end users, listening closely to their feedback and needs. ABOUT THE JOB This role owns one of RADAR's core product domains: either the platform layer that enables retailers to deploy and integrate RADAR's sensing infrastructure, or the shopper-facing product surface that translates real-time inventory data into in-store conversion outcomes. The scope spans technical platform work (APIs, data contracts, system reliability, retailer onboarding tooling) and applied ML features (behavioral inference, event detection, real-time classification). The work is cross-functional by nature. It requires enough technical depth to have credible conversations about data pipelines, model behavior, and integration architecture, and enough operational grounding to work effectively with the teams responsible for deploying proprietary hardware into live retail environments. Responsibilities: Platform & Integration Own the roadmap for the platform layer that sits between RADAR's proprietary sensing infrastructure and the retailer's existing technology stack, including APIs, event streaming, tag lifecycle management (commission through decommission), zone configuration, and system health observability Define the integration model for third-party hardware that supports program enablement: RFID printers, POS systems, and peripheral devices that feed or depend on RADAR's sensing data     Ensure the platform is designed for sensing modality extensibility beyond RFID; as next-generation hardware introduces additional sensing inputs, the platform's data model and integration contracts need to accommodate them without requiring retailers to re-integrate Own retailer onboarding as a product problem: reduce time-to-go-live by improving self-serve configuration tooling, simplifying the integration surface, and reducing the custom engineering work required for each new deployment Define API standards and data contracts that downstream retailer systems (WMS, OMS, ERP, POS) can build against reliably, and manage versioning and deprecation in a way that doesn't break active integrations Drive platform reliability from a product perspective, defining uptime expectations, degraded-mode behavior, alerting standards, and the accountability model for incidents that affect live retail environments Shopper Experience & Conversion Own

ABOUT US At RADAR, we're transforming the way the world thinks about physical retail. RADAR has raised over $104M from top investors, retailers, and strategics and works with some of the world's retail brands including American Eagle and Gap. We’re building the future of in-store experience where every product and every person can be precisely located in real time. Our platform combines RFID and AI to unlock hyper-accurate product visibility and automation at scale. From real-time inventory tracking to seamless checkout experiences, our technology empowers some of the world’s largest retailers to streamline operations, reduce loss, and elevate both employee and customer experiences. We’re a fast-growing, mission-driven startup where bold ideas, collaboration, and impact are at the core of everything we do. Join us as we reshape the physical world with digital precision, starting with retail and expanding far beyond! OUR VALUES Mission-Driven : We're transforming retail with cutting-edge technology and building something that truly matters. Collaborative Team : We thrive on curiosity, shared goals, and solving complex problems together. High Impact : You’ll make meaningful contributions from day one and help shape the future of our product and company. Clear Communication : We value honesty, humility, and respectful dialogue—everyone’s voice matters. Balanced Lives : We work hard, but not at the expense of well-being. We respect time, boundaries, and life outside of work. Diverse Perspectives : We believe better ideas come from diverse backgrounds, experiences, and viewpoints. Empathy-Driven Design : We build with deep respect for our end users, listening closely to their feedback and needs. ABOUT THE JOB We are seeking a talented and experienced Program Manager to partner closely with our SVP of Corporate Operations, CEO and Leadership Team to help ensure RADAR’s strategic initiatives are successfully operationalized and delivered. This role will bring discipline, clarity, and structure to our Leadership Team and business operations. Responsibilities: Collaborate with the Leadership Team and CEO to define, plan, and align on annual strategic initiatives and priorities. Establish and maintain a structured meeting cadence (Leadership Team meetings, monthly business reviews, project status updates) to monitor progress against strategic goals and KPIs. Translate company strategy into project plans, deliverables, responsibilities, and, in partnership with the Finance Team resource allocation plans. Introduce and standardize project/program management processes, tools, templates, and governance frameworks to ensure consistency and drive accountability across teams. Serve as a central cross-functional coordinator working across engineering, product, operations, sales, and other business functions to drive alignment and execution. Coach business leaders and designated project owners on best-practices in project planning, tracking, risk management, and reporting. Maintain visibility into program level risks, interdependencies, resource constraints -  proactively flagging issues and recommending mitigation or course correction. Promote continuous improvement by refining processes, tools, and workflows to increase efficiency, predictability, and cross-team collaboration. ABOUT YOU Required : 7+ years of program management experience in technology and/or high-growth startup environments, with proven success leading cross-functional programs in complex, integrated hardware–software businesses You have demonstrated success managing multiple, interrelated projects or strategic initiatives — driving them from planning through execution to completion with measurable outcomes. You have strong strategic thinking, organizational, and problem-solving skills with the ability to see the “big picture” while managing details and execution. You have excellent stakeholder management and communication skills and are able to engage with senior leadersh

ABOUT US At RADAR, we're transforming the way the world thinks about physical retail. RADAR has raised over $104M from top investors, retailers, and strategics and works with some of the world's retail brands including American Eagle and Gap. We’re building the future of in-store experience where every product and every person can be precisely located in real time. Our platform combines RFID and AI to unlock hyper-accurate product visibility and automation at scale. From real-time inventory tracking to seamless checkout experiences, our technology empowers some of the world’s largest retailers to streamline operations, reduce loss, and elevate both employee and customer experiences. We’re a fast-growing, mission-driven startup where bold ideas, collaboration, and impact are at the core of everything we do. Join us as we reshape the physical world with digital precision, starting with retail and expanding far beyond! OUR VALUES Mission-Driven : We're transforming retail with cutting-edge technology and building something that truly matters. Collaborative Team : We thrive on curiosity, shared goals, and solving complex problems together. High Impact : You’ll make meaningful contributions from day one and help shape the future of our product and company. Clear Communication : We value honesty, humility, and respectful dialogue—everyone’s voice matters. Balanced Lives : We work hard, but not at the expense of well-being. We respect time, boundaries, and life outside of work. Diverse Perspectives : We believe better ideas come from diverse backgrounds, experiences, and viewpoints. Empathy-Driven Design : We build with deep respect for our end users, listening closely to their feedback and needs. ABOUT THE JOB The Senior Specialist, Program Management (Deployment Operations) owns the planning and execution backbone of RADAR's fleet deployment program - from scheduling and resource allocation through financial oversight and cross-functional coordination. This role requires a systems-oriented and process-obsessed mindset to deliver structure, repeatability, and discipline to a deployment program spanning hundreds of sites and multiple stakeholder teams. It isn't just about tracking what is happening - it's about building the frameworks and routines that make execution more predictable and cross-functional handoffs cleaner. Sitting within Deployment Operations, this role works closely with the Deployment Operations Lead, Deployment Support Manager, the Pilots and Special Projects team, Customer Experience, Store Planning, and external installation partners to ensure work is sequenced intelligently, resources are allocated efficiently, and overall program spend is managed proactively. Responsibilities: Fleet Rollout Scheduling and Coordination Own the deployment schedule across multiple customer rollout programs, ensuring work is sequenced to meet customer commitments, sales demand, and operational capacity. Maintain clear visibility into pipeline, backlog, and in-flight deployments - with supporting trackers and dashboards that give leadership real-time status without manual status chasing. Balance field resource allocation across customers and programs to maximize throughput and minimize scheduling conflicts. Identify scheduling risks early and escalate with clear options and recommendations. Cross-Functional Liaison Serve as the primary coordination point between Deployment Operations and the Pilots and Special Projects team, ensuring pilot learnings, site requirements, and scope changes flow cleanly into fleet execution planning. Partner with Store Planning and Design, Hardware Supply Chain, and Customer Experience to align on deployment timelines, site readiness, and logistics dependencies. Track cross-functional action items and ensure follow-through without requiring escalation. Internal Resource Allocation Work closely with the Deployment Operations Lead to assign internal resources to active projects and customers based on

ABOUT US At RADAR, we're transforming the way the world thinks about physical retail. RADAR has raised over $104M from top investors, retailers, and strategics and works with some of the world's retail brands including American Eagle and Gap. We’re building the future of in-store experience where every product and every person can be precisely located in real time. Our platform combines RFID and AI to unlock hyper-accurate product visibility and automation at scale. From real-time inventory tracking to seamless checkout experiences, our technology empowers some of the world’s largest retailers to streamline operations, reduce loss, and elevate both employee and customer experiences. We’re a fast-growing, mission-driven startup where bold ideas, collaboration, and impact are at the core of everything we do. Join us as we reshape the physical world with digital precision, starting with retail and expanding far beyond! OUR VALUES Mission-Driven : We're transforming retail with cutting-edge technology and building something that truly matters. Collaborative Team : We thrive on curiosity, shared goals, and solving complex problems together. High Impact : You’ll make meaningful contributions from day one and help shape the future of our product and company. Clear Communication : We value honesty, humility, and respectful dialogue—everyone’s voice matters. Balanced Lives : We work hard, but not at the expense of well-being. We respect time, boundaries, and life outside of work. Diverse Perspectives : We believe better ideas come from diverse backgrounds, experiences, and viewpoints. Empathy-Driven Design : We build with deep respect for our end users, listening closely to their feedback and needs. ABOUT THE JOB RADAR sells a technically complex platform into enterprise retail. The sales cycle involves multiple stakeholders across IT, operations, merchandising, and finance, each evaluating the platform from a different angle. The commercial team needs materials, messaging, and competitive intelligence that are accurate, current, and useful in an active deal, not polished for their own sake. This role owns the internal product marketing function: positioning, messaging, competitive analysis, sales enablement, and the materials the commercial team uses to move deals forward. It is not a demand generation or brand role. The output is clarity, credibility, and tools that help RADAR's commercial team have better conversations with retailers at every stage of the buying process. Responsibilities: Define and maintain RADAR's product positioning and messaging across segments, use cases, and buyer personas, ensuring the commercial team has a clear, consistent story that reflects current product capabilities Build and manage the sales enablement library: pitch decks, capability overviews, ROI frameworks, objection handling guides, integration briefs, and battlecards Own competitive intelligence, maintaining current profiles on direct and adjacent competitors, tracking product and go-to-market changes, and synthesizing implications for RADAR's positioning and sales approach Lead the product launch process for significant releases, coordinating messaging, internal readiness, and retailer-facing communication across product, commercial, and customer experience teams Partner with PMs to translate product capabilities into language that resonates with retail buyers, including business case framing, outcome-based narratives, and integration context Develop retailer-facing materials that support the customer experience team in business reviews, renewal conversations, and program expansion discussions Cross-Functional Partnership Work as a shared resource across all product domains, with primary alignment to the commercial and product leadership teams Partner most closely with PMs and the commercial team on messaging, launch readiness, and competitive positioning Coordinate with Customer Experience on account-level materials and retailer business r

ABOUT US At RADAR, we're transforming the way the world thinks about physical retail. RADAR has raised over $104M from top investors, retailers, and strategics and works with some of the world's top billion-dollar global retailers. We’re building the future of in-store experience where every product and every person can be precisely located in real time. Our platform combines RFID and AI to unlock hyper-accurate product visibility and automation at scale. From real-time inventory tracking to seamless checkout experiences, our technology empowers some of the world’s largest retailers to streamline operations, reduce loss, and elevate both employee and customer experiences. We’re a fast-growing, mission-driven startup where bold ideas, collaboration, and impact are at the core of everything we do. Join us as we reshape the physical world with digital precision, starting with retail and expanding far beyond! OUR VALUES Mission-Driven : We're transforming retail with cutting-edge technology and building something that truly matters. Collaborative Team : We thrive on curiosity, shared goals, and solving complex problems together. High Impact : You’ll make meaningful contributions from day one and help shape the future of our product and company. Clear Communication : We value honesty, humility, and respectful dialogue—everyone’s voice matters. Balanced Lives : We work hard, but not at the expense of well-being. We respect time, boundaries, and life outside of work. Diverse Perspectives : We believe better ideas come from diverse backgrounds, experiences, and viewpoints. Empathy-Driven Design : We build with deep respect for our end users, listening closely to their feedback and needs. ABOUT THE JOB We are seeking a dedicated Senior Specialist Store Technical Support   with a strong background in Helpdesk and Customer Support to join our dynamic team. The ideal candidate will combine solid technical expertise with excellent communication skills to effectively engage both technical and non-technical stakeholders. In this role, you will partner closely with IT Engineering , Customer Operations , and other cross-functional teams to identify root causes of issues affecting store deployments and overall customer experience. You’ll thrive in a collaborative environment, drive projects to resolution, and champion process improvements that enhance RADAR’s operational efficiency and customer satisfaction. Responsibilities Serve as a primary point of contact for store-related technical support, assisting both external customers and internal stakeholders. Partner with IT Engineering and cross-functional teams to troubleshoot, diagnose, and resolve issues impacting customer store deployments. Develop and maintain  SQL queries and automation scripts to streamline processes, improve team productivity, and SLA adherence Manage and track support requests using service desk management tools, ensuring timely resolution and accurate documentation. Utilize  Field Service Management tools to coordinate field dispatches and maintenance activities , minimizing customer impact. Collaborate with vendors and hardware partners to coordinate and streamline  maintenance dispatches and technical store visits. Identify trends and recurring issues through data analysis to develop proactive solutions and process improvements. Write and maintain reports and procedural documentation. Drive root cause analysis and ensure effective issue escalation and follow-up. Maintain strong communication with customers, providing clear explanations of technical issues in accessible, non-technical terms. Contribute to a culture of continuous improvement within Customer Operations and Store Support processes. ABOUT YOU Required : You have 3+ years of experience in Helpdesk, Technical Support, or Customer Support roles. You have proven ability to explain technical concepts to non-technical audiences clearly and effectively. You are proficient SQL knowledge with the ability to anal

ABOUT US At RADAR, we're transforming the way the world thinks about physical retail. RADAR has raised over $104M from top investors, retailers, and strategics and works with some of the world's retail brands including American Eagle and Gap. We’re building the future of in-store experience where every product and every person can be precisely located in real time. Our platform combines RFID and AI to unlock hyper-accurate product visibility and automation at scale. From real-time inventory tracking to seamless checkout experiences, our technology empowers some of the world’s largest retailers to streamline operations, reduce loss, and elevate both employee and customer experiences. We’re a fast-growing, mission-driven startup where bold ideas, collaboration, and impact are at the core of everything we do. Join us as we reshape the physical world with digital precision, starting with retail and expanding far beyond! OUR VALUES Mission-Driven : We're transforming retail with cutting-edge technology and building something that truly matters. Collaborative Team : We thrive on curiosity, shared goals, and solving complex problems together. High Impact : You’ll make meaningful contributions from day one and help shape the future of our product and company. Clear Communication : We value honesty, humility, and respectful dialogue—everyone’s voice matters. Balanced Lives : We work hard, but not at the expense of well-being. We respect time, boundaries, and life outside of work. Diverse Perspectives : We believe better ideas come from diverse backgrounds, experiences, and viewpoints. Empathy-Driven Design : We build with deep respect for our end users, listening closely to their feedback and needs. ABOUT THE JOB This role is accountable for translating customer needs into scalable, high-impact solutions while driving consistent, high-quality delivery across the customer lifecycle. You will lead a growing team of Program Managers and Data Analysts, establishing clear practices, standards, and expected outcomes to ensure consistency across both internal stakeholders (Customer Experience, Engineering) and external customers. Acting as the central bridge between customers, Customer Experience (CX), and Engineering, you will serve as the voice of the customer in technical discussions, ensuring customer requirements are clearly represented and effectively translated into product and system improvements. You will guide and advise customers on integration and architectural decisions, working closely with customer engineering teams to rapidly stand up new integrations and accelerate time-to-value. This role plays a critical part in driving iteration and continuous improvement, identifying opportunities to streamline implementations and improve the speed and scalability of future deployments. You will maintain accountability for the quality and reliability of system delivery, leading efforts in monitoring, troubleshooting, and performance optimization. In close partnership with Product and Engineering, you will contribute to improving system reliability, performance, and scalability, while ensuring your team is equipped with the right methodologies, technical direction, and best practices to deliver consistently strong outcomes.  Ideal candidates thrive in ambiguity, bring a systems-thinking mindset, and are comfortable influencing across both technical and non-technical stakeholders. ABOUT YOU Required : 6+ years experience in solutions engineering, technical implementation, or related field Demonstrated success with retail technology programs Strong technical knowledge of RFID or retail-related technologies Experience developing implementation methodologies and documentation Excellent problem-solving and analytical skills Ability to communicate complex technical concepts to diverse audiences Experience with system integration and configuration management Strong project management and organizational abilities Knowledge of retail IT environm