Middesk

About Middesk: Middesk makes it easier for businesses to work together. Since 2018, we’ve been transforming business identity verification, replacing slow, manual processes with seamless access to complete, up-to-date data. Our platform helps companies across industries confidently verify business identities, onboard customers faster, and reduce risk at every stage of the customer lifecycle. Middesk came out of Y Combinator, is backed by Sequoia Capital and Accel Partners, and was recently named to Forbes Fintech 50 List and cited as an industry leader in business verification by digital identity strategy firm, Liminal. The Role: As a Product Designer at Middesk, you’ll play a pivotal role in helping businesses uphold strong compliance standards and manage risk with confidence. You’ll design intuitive experiences that empower customers to make informed compliance and risk decisions in highly regulated industries. Working closely with Product and Engineering partners, you’ll own the end-to-end design process from discovery through delivery, bringing a balance of craft, systems thinking, and curiosity to every stage. We follow a hybrid work model, and for this role, there is an expectation of 2 days per week in our SF office. Candidates should be based within a commutable distance, as we believe in the value of in-person collaboration and building strong team connections while also supporting flexibility where possible. What You’ll Do: Partner closely with Product and Engineering to refine problems, explore solutions, and deliver designs that strike the right balance between customer needs, business goals, and technical constraints. Own the end-to-end design process, from early discovery to launch, using design best practices to drive impact at every stage. Translate complex data challenges into simple, intuitive experiences that build trust and clarity for our customers. Use storytelling to bring clarity and meaning to complex business identity and risk concepts, helping others understand the “why” behind your work. Shape and evolve Middesk’s design system and visual language to ensure consistency, accessibility, and craft across all products. What We’re Looking For: Over 6 years of product design experience delivering impactful solutions for B2B products, bonus points if you have direct experience with designing for platforms that work with business or consumer data. A strong portfolio demonstrating the ability to design product experiences that turn complex or abstract customer challenges into simple, intuitive solutions. Experience collaborating cross-functionally with product and engineering teams, driving alignment from discovery through delivery. A systems thinker who bridges user experience and API-driven systems, with familiarity in developer tooling such as SDK configuration, setup flows, and technical onboarding. Strong communication skills, able to clearly articulate design decisions and advocate for customers’ needs through compelling storytelling. A proactive approach to advancing work, taking initiative to move projects forward and keep teams aligned through changing priorities. Proficiency in Figma, including prototyping, collaborating in shared design files, and effectively leveraging and maintaining design system components. Nice to Haves: Demonstrated ownership of a design system or component library, including defining standards, guiding its evolution over time, and partnering closely with engineers to ensure high-quality, scalable implementation (hands-on contribution is a plus). Comfortable working with front-end frameworks (ReactJS) and contributing design changes independently with minimal engineering support. Bonus skills such as illustration, branding, motion design, photography, or other creative disciplines.

About Middesk: Middesk makes it easier for businesses to work together. Since 2018, we’ve been transforming business identity verification, replacing slow, manual processes with seamless access to complete, up-to-date data. Our platform helps companies across industries confidently verify business identities, onboard customers faster, and reduce risk at every stage of the customer lifecycle. Middesk came out of Y Combinator, is backed by Sequoia Capital and Accel Partners, and was recently named to Forbes Fintech 50 List and cited as an industry leader in business verification by digital identity strategy firm, Liminal. About the Role: We’re hiring a Founding Account Executive to launch Middesk’s new agent AI product — a platform built to automate complex workflows that companies currently rely on people to manage. This is a ground-floor role with direct influence over what the product becomes, how we bring it to market, and how quickly it scales. You won’t inherit a playbook. You’ll write it. You’ll be the person who turns early signals into revenue, shapes how customers experience the product, and materially influences Middesk’s next chapter. Your fingerprints will be on everything from our first lighthouse accounts to the early GTM systems that future teams build upon. If you’re motivated by outsized ownership, steep learning curves, and seeing your work translate into real business impact, this role offers a rare chance to build something new alongside a deeply technical, high-output team. What You’ll Do: Identify and engage early-adopter segments; use customer discovery to validate problems and sharpen positioning. Run light, fast experiments (messaging, ICP hypotheses, channels, pricing) to learn where the product resonates. Do targeted market research to understand workflows, competitive signals, and where the strongest use cases emerge. Own the full sales cycle — from first outreach through close and onboarding. Build early GTM motions grounded in what you learn from conversations, experiments, and data. Partner closely with Product and Engineering to turn customer insight into roadmap priorities. Create foundational GTM materials: personas, pitch decks, ROI stories, demo flows. Establish the systems, metrics, and playbooks that future AEs will scale. What We’re Looking For: 4+ years of quota-carrying experience in B2B SaaS (startup or early-stage preferred) with success selling new products or opening new markets. Experience with AI, automation, or agentic workflow software — you understand how these technologies solve real problems and can speak credibly with technical buyers. A founder mindset : ownership, adaptability, and the ability to create structure without waiting for direction. Bias toward action and experimentation; you move quickly and use customer learning loops to guide decisions. Deep curiosity and pattern recognition; you ask sharp questions and turn feedback into strategy. Product intuition and confidence collaborating with technical teams to shape features and narratives. Full-cycle sales excellence : discovery, solutioning, stakeholder alignment, negotiation, and closing. Cultural alignment : low-ego, high-output, collaborative, and driven by meaningful impact. Bonus: Experience in fintech, verification, or data products.

About Middesk: Middesk makes it easier for businesses to work together. Since 2018, we’ve been transforming business identity verification, replacing slow, manual processes with seamless access to complete, up-to-date data. Our platform helps companies across industries confidently verify business identities, onboard customers faster, and reduce risk at every stage of the customer lifecycle. Middesk came out of Y Combinator, is backed by Sequoia Capital and Accel Partners, and was recently named to Forbes Fintech 50 List and cited as an industry leader in business verification by digital identity strategy firm, Liminal. About the Role: We’re looking for a Partner Manager to acquire and build the next wave of high-impact partnerships at Middesk. Your primary focus will be on sourcing, negotiating, and launching new partnerships — referral-based, reseller-style, and product-embedded — with leading platforms across fintech and B2B SaaS. These partnerships are a core part of our go-to-market strategy, shaping both revenue growth and customer experience. This is a high-impact, high-visibility role for someone who loves hunting for new opportunities, thrives in ambiguity, and wants to help define the blueprint for partnerships at a fast-growing company. You’ll join a small, foundational team and own the full lifecycle of new partnerships — from market mapping and outreach, to deal negotiation, to go-to-market execution. We follow a hybrid work model , and for this role, there is an expectation of 2 days per week in our SF or NYC office. Candidates should be based within a commutable distance, as we believe in the value of in-person collaboration and building strong team connections while also supporting flexibility where possible. What You’ll Do: Source and Close New Partners : Identify, prioritize, and pursue high-value partnership opportunities that expand Middesk’s reach. Lead negotiations and structure win-win agreements. Build a Partner Pipeline : Create a systematic approach to outbound sourcing, pipeline management, and opportunity qualification to ensure a steady flow of net-new partnerships. Launch & Activate Partnerships : Drive successful onboarding and GTM execution for new partners, ensuring seamless integration and early success. Develop Market Intelligence : Stay ahead of trends in fintech, SaaS, and B2B integrations to identify whitespace opportunities and inform Middesk’s broader partner strategy. Collaborate Internally : Work closely with Sales, Marketing, and Product teams to align on go-to-market plans, ensure partner success, and surface partner-driven insights into our roadmap. Shape the Playbook : Help define Middesk’s approach to partnership acquisition — from outreach frameworks to deal structures to KPIs. What We’re Looking For: 4+ years of experience in partnerships, business development, or strategic sales — ideally in B2B SaaS, fintech, or another complex/regulated industry. Proven hunter mentality with a track record of sourcing and closing new deals/partnerships. Comfortable negotiating complex agreements with technical, operational, and executive stakeholders. Strategic thinker with strong commercial instincts — you know how to identify mutual value and build the case for investment. Excellent communicator who can build trust externally while driving alignment internally. Energized by building in a fast-moving, evolving environment; excited to lay the foundation for how partnerships work at Middesk.

About the job **About Middesk **Middesk makes it easier for businesses to work together. Since 2018, we’ve been transforming business identity verification, replacing slow, manual processes with seamless access to complete, up-to-date data. Our platform helps companies across industries confidently verify business identities, onboard customers faster, and reduce risk at every stage of the customer lifecycle. Middesk came out of Y Combinator, is backed by Sequoia Capital and Accel Partners, and was recently named to Forbes Fintech 50 List and cited as an industry leader in business verification by digital identity strategy firm, Liminal. **About The Role **We’re hiring an Account Executive to win new logos and close complex, multi-stakeholder deals. At Middesk, you’ll sell category-defining, API-first infrastructure that powers how businesses verify and trust each other. Every deal you close directly shapes the future of the business identity category. You’ll own the full sales cycle, from pipeline creation through close, in a fast-moving environment that values curiosity, ownership, and customer obsession. While many of our customers today are fintechs, banks, lenders, and marketplaces, our opportunity is much broader: any B2B platform that needs to onboard and verify businesses at scale. We’re looking for sellers who can confidently run executive-level deal cycles and also dive deep into customer workflows alongside Solutions Engineering. You don’t need prior experience in business identity, but you do need a strong desire to learn it. The more you understand the space, the more impact you’ll have. If you thrive in ambiguity, enjoy building early, and want your deals to materially influence a company’s trajectory, this role is for you. Please note that this role is required to be NYC hybrid What You’ll Do: Drive Growth: Own and grow a book of business across fintech, lending, marketplaces, and financial services—whether in Mid-Market or Enterprise segments. Be Customer-First: Lead consultative, multi-stakeholder sales cycles with product, engineering, compliance, and risk leaders, always anchoring to customer outcomes. Act as a Product Expert: Understand our APIs and customer workflows in depth, collaborating with Product and Engineering to design impactful solutions. Build Trust: Develop senior-level relationships and position Middesk as the go-to infrastructure partner powering identity, compliance, and risk workflows. Partner Cross-Functionally: Work closely with Solutions Engineering during technical evaluations and share insights with Product to shape our roadmap. Own Your Territory: Prospect into whitespace, create opportunities, and represent Middesk externally as a thought partner in API-first infrastructure. Operate with High Ownership: Embrace ambiguity, move quickly, and take accountability for outcomes in a fast-paced, early-stage environment. What We’re Looking For: 8+ years of B2B sales experience in SaaS or API-driven infrastructure, with a track record of closing complex enterprise deals. API Infrastructure Experience: Proven success selling technical products that integrate into customer workflows. Industry Experience: Selling into financial services, fintechs, lenders, or B2B platforms. Complex Sales Skills: Ability to run multi-stakeholder deal cycles across product, risk, compliance, and revenue leaders. Technical Fluency: Comfortable discussing APIs and working with Solutions Engineers to scope integrations. Startup Operator Mindset: A self-starter who thrives in fast-paced, resource-constrained environments. Curiosity + Ownership: Naturally curious about customer problems and the identity space, and eager to take end-to-end ownership of your work. Strong Prospector: Ability to generate pipeline across both named accounts and new logos. Bonus: Identity Domain Knowledge: Experience with Business Identity, KYC, KYB, or compliance data products. Dismiss services promo card

About Middesk: Middesk makes it easier for businesses to work together. Since 2018, we’ve been transforming business identity verification, replacing slow, manual processes with seamless access to complete, up-to-date data. Our platform helps companies across industries confidently verify business identities, onboard customers faster, and reduce risk at every stage of the customer lifecycle. Middesk came out of Y Combinator, is backed by Sequoia Capital and Accel Partners, and was recently named to Forbes Fintech 50 List and cited as an industry leader in business verification by digital identity strategy firm, Liminal. About the Role: We’re looking for an Account Executive who loves to win new logos and close complex deals. At Middesk, you’ll sell category-defining API-first infrastructure that powers how companies verify and trust each other. This is a high-impact role where every deal you close helps shape the future of the business identity category. As an AE, you’ll own the full sales cycle—from building pipeline to closing net-new customers—and you’ll do it in an environment where curiosity, ownership, and customer obsession drive success. While many of our customers are fintechs, banks, lenders, and marketplaces today, the opportunity is much broader: any B2B platform that needs to onboard and verify businesses at scale. We’re looking for sellers who are as comfortable running multi-stakeholder, executive-level deal cycles as they are digging into customer workflows with a Solutions Engineer. You don’t need to come from the business identity world, but you should be excited to learn it—because the more you understand this space, the bigger impact you’ll make. If you want to join an early-stage team, thrive in ambiguity, and close deals that directly shape a company’s trajectory, this is your opportunity. Please note that this role is required to be NYC hybrid What You’ll Do: Drive Growth: Own and grow a book of business across fintech, lending, marketplaces, and financial services—whether in Mid-Market or Enterprise segments. Be Customer-First: Lead consultative, multi-stakeholder sales cycles with product, engineering, compliance, and risk leaders, always anchoring to customer outcomes. Act as a Product Expert: Understand our APIs and customer workflows in depth, collaborating with Product and Engineering to design impactful solutions. Build Trust: Develop senior-level relationships and position Middesk as the go-to infrastructure partner powering identity, compliance, and risk workflows. Partner Cross-Functionally: Work closely with Solutions Engineering during technical evaluations and share insights with Product to shape our roadmap. Own Your Territory: Prospect into whitespace, create opportunities, and represent Middesk externally as a thought partner in API-first infrastructure. Operate with High Ownership: Embrace ambiguity, move quickly, and take accountability for outcomes in a fast-paced, early-stage environment. What We’re Looking For: B2B Sales Expertise in SaaS or API-driven infrastructure, with consistent quota overachievement. API Infrastructure Experience: Proven success selling technical products that integrate into customer workflows. Complex Sales Skills: Ability to run multi-stakeholder deal cycles across product, risk, compliance, and revenue leaders. Technical Fluency: Comfortable discussing APIs and working with Solutions Engineers to scope integrations. Startup Operator Mindset: A self-starter who thrives in fast-paced, resource-constrained environments. Curiosity + Ownership: Naturally curious about customer problems and the identity space, and eager to take end-to-end ownership of your work. Strong Prospector: Ability to generate pipeline across both named accounts and new logos.

About Middesk: Middesk makes it easier for businesses to work together. Since 2018, we’ve been transforming business identity verification, replacing slow, manual processes with seamless access to complete, up-to-date data. Our platform helps companies across industries confidently verify business identities, onboard customers faster, and reduce risk at every stage of the customer lifecycle. Middesk came out of Y Combinator, is backed by Sequoia Capital and Accel Partners, and was recently named to Forbes Fintech 50 List and cited as an industry leader in business verification by digital identity strategy firm, Liminal. The Role: As part of our Account Management team, you will be responsible for a portfolio of Middesk’s largest accounts within the banking sector, ensuring their happiness and growth with Middesk. You will own the overall relationship with your customers, serving as their strategic partner and trusted advisor. You will gain in-depth knowledge of your customers’ business needs and work closely with them to develop a joint win-win strategy. Through regular engagement, you will develop existing and new relationships across a wide range of functions to deepen our partnership. Keeping your customers’ needs top of mind, you will uncover, negotiate and close new opportunities that will drive value for both customers and Middesk. You will work closely with the rest of our Go-To-Market function to drive satisfaction and usage of existing products, as well as play a critical role in advocating for your customers’ needs to our Product teams. As a critical member of the Account Management team you will have the opportunity to help shape the development and direction of the function. We follow a hybrid work model, and for this role, there is an expectation of 2 days per week in our SF or NY office. Candidates should be based within a commutable distance, as we believe in the value of in-person collaboration and building strong team connections while also supporting flexibility where possible. What You'll Do : Take ownership of the overall relationship, strategy, and growth of each customer in your portfolio, ensuring their satisfaction, retention, and growth. Work closely with your customers to develop a joint strategy that drives existing and new product usage.  Drive adoption and usage of existing products by collaborating closely with internal teams across Go-To-Market, Product and Operations. Identify, pursue, negotiate and close new business opportunities that will drive value for both parties. Cultivate new and strengthen existing relationships across all relevant functions and levels, ensuring a resilient partnership and creating champions within the customer's organizations.  Become a subject matter expert in the industry, customer use cases, and Middesk product suite to bring forward effective solutions to your customer’s needs and challenges. Understand and advocate for your customers’ product needs and requests to our Product teams on a systematic basis to ensure they are incorporated into future product roadmaps. Support the development of new content and processes for the Account Management team. What We’re Looking For: 6+ years of experience in Account Management or Customer Success within B2B SaaS, managing portfolios of high-value, high-touch accounts.  Banking or Fintech experience is required. Ability to drive strategic conversations and plans with decision-makers and executives, as well as  identifying creative solutions to drive our customers’ businesses forward.  Ability to effectively cultivate trust, build strategic relationships as well as identify and develop new relationships, across all relevant functions and levels of a customer’s organization. Strong commercial acumen and effective negotiation skills. Works seamlessly with internal stakeholders across Go-To-Market and Product teams. Effectively advocates for customer needs to Product teams to shape future product direction and development. Ex

About Middesk: Middesk makes it easier for businesses to work together. Since 2018, we’ve been transforming business identity verification, replacing slow, manual processes with seamless access to complete, up-to-date data. Our platform helps companies across industries confidently verify business identities, onboard customers faster, and reduce risk at every stage of the customer lifecycle. Middesk came out of Y Combinator, is backed by Sequoia Capital and Accel Partners, and was recently named to Forbes Fintech 50 List and cited as an industry leader in business verification by digital identity strategy firm, Liminal. The Role: As one of the members of Middesk’s Account Management team, you will own and nurture long-term relationships with our earliest and highest-potential customers. Your focus will be on driving customer success by identifying opportunities to expand adoption, improve business outcomes, and maximize the value customers get from Middesk’s products. You’ll serve as a trusted advisor, advocating for customer needs internally and collaborating with cross-functional teams to develop win-win solutions. Through regular touchpoints and business reviews, you’ll help customers understand their realized value while identifying ways to deepen engagement. This role sits at the intersection of technical expertise, product knowledge, and industry insight, working closely with our go-to-market, operations, and product/engineering teams to ensure our customers continue to grow successfully with Middesk. We follow a hybrid work model, and for this role, there is an expectation of 2 days per week in our SF or NY office. Candidates should be based within a commutable distance, as we believe in the value of in-person collaboration and building strong team connections while also supporting flexibility where possible. What You'll Do:    Manage a portfolio of mid-market customers, ensuring they achieve ongoing value from Middesk. Act as a trusted advisor, helping customers navigate challenges and optimize their use of Middesk. Lead renewal conversations, proactively identifying risks and ensuring retention. Partner with customers to increase adoption and engagement, helping them integrate new features or expand use cases. Collaborate with internal teams to capture customer insights and influence product improvements. What We’re Looking For: 3+ years of experience in Account Management, Customer Success, or a related customer-facing role. Experience managing mid-market customers and driving retention, renewals, and engagement. Strong relationship management skills, with the ability to engage both operational and executive stakeholders. Ability to explain technical concepts to non-technical audiences and support product adoption. A proactive, problem-solving mindset with a focus on helping customers succeed. Nice to Haves: Experience in financial services, risk management, or B2B compliance is a plus. Bachelors Degree+

About Middesk: Middesk makes it easier for businesses to work together. Since 2018, we’ve been transforming business identity verification, replacing slow, manual processes with seamless access to complete, up-to-date data. Our platform helps companies across industries confidently verify business identities, onboard customers faster, and reduce risk at every stage of the customer lifecycle. Middesk came out of Y Combinator, is backed by Sequoia Capital and Accel Partners, and was recently named to Forbes Fintech 50 List and cited as an industry leader in business verification by digital identity strategy firm, Liminal. The Role: We are actively building AI-driven applications that streamline customer workflows, focusing on business onboarding. With our proprietary identity data assets and deep domain expertise, we are uniquely positioned to expand into a broader set of AI-powered solutions that drive long-term growth. We’re looking for a hands-on applied ML expert to help build the technical foundation for these efforts. Ideally you have shipped external-facing models in the risk/fraud space and know the messy realities of imbalanced data, low labels, and changing behavior. This is a highly technical, hands-on role with wide influence on how we design, build, and scale ML at Middesk. What You'll Do: Build risk & fraud ML applications: Deliver production ML models in fraud, trust & safety, KYB, and compliance domains, with measurable impact on customer workflows. Tackle hard data problems: Work on classification problems with extreme class imbalance, sparse signals, and “cold start” label challenges. Innovate in feature engineering & labeling: Use graph-based techniques, weak supervision, LLMs, and AI agents to improve signal extraction and automate labeling process. Establish ML infrastructure foundations: Partner with platform engineering team to design feature services, model training pipeline, model serving standards, and orchestration to scale multiple ML use cases. What We’re Looking For: 7+ years applied ML experience, with direct impact in risk, fraud, trust & safety, compliance, or adjacent high-stakes domains. Proven track record of shipping ML models from research to production in external-facing products. Expertise in classification with real-world challenges, for example: imbalanced labels, sparse signals, cold start, and production version management. Hands-on ML infrastructure experience: feature stores, model management, ML training/serving pipelines. Comfort as a senior IC: setting technical direction, mentoring peers, and establishing best practices. Nice to Haves: B2B SaaS experience, ideally building ML products for enterprise customers. MLE/engineering collaboration experience, or direct MLE work on ML pipelines and services. Familiarity with graph, LLM-based feature generation, or AI agent workflows. Experience scaling ML across multiple products or risk domains.

About Middesk: Middesk makes it easier for businesses to work together. Since 2018, we’ve been transforming business identity verification, replacing slow, manual processes with seamless access to complete, up-to-date data. Our platform helps companies across industries confidently verify business identities, onboard customers faster, and reduce risk at every stage of the customer lifecycle. Middesk came out of Y Combinator, is backed by Sequoia Capital and Accel Partners, and was recently named to Forbes Fintech 50 List and cited as an industry leader in business verification by digital identity strategy firm, Liminal. About The Role: We’re hiring an Account Executive to win new logos and close complex, multi-stakeholder deals. At Middesk, you’ll sell category-defining, API-first infrastructure that powers how businesses verify and trust each other. Every deal you close directly shapes the future of the business identity category. You’ll own the full sales cycle, from pipeline creation through close, in a fast-moving environment that values curiosity, ownership, and customer obsession. While many of our customers today are fintechs, banks, lenders, and marketplaces, our opportunity is much broader: any B2B platform that needs to onboard and verify businesses at scale. We’re looking for sellers who can confidently run executive-level deal cycles and also dive deep into customer workflows alongside Solutions Engineering. You don’t need prior experience in business identity, but you do need a strong desire to learn it. The more you understand the space, the more impact you’ll have. If you thrive in ambiguity, enjoy building early, and want your deals to materially influence a company’s trajectory, this role is for you. Please note that this role is required to be NYC hybrid What You’ll Do: Drive Growth: Own and grow a book of business across fintech, lending, marketplaces, and financial services—whether in Mid-Market or Enterprise segments. Be Customer-First: Lead consultative, multi-stakeholder sales cycles with product, engineering, compliance, and risk leaders, always anchoring to customer outcomes. Act as a Product Expert: Understand our APIs and customer workflows in depth, collaborating with Product and Engineering to design impactful solutions. Build Trust: Develop senior-level relationships and position Middesk as the go-to infrastructure partner powering identity, compliance, and risk workflows. Partner Cross-Functionally: Work closely with Solutions Engineering during technical evaluations and share insights with Product to shape our roadmap. Own Your Territory: Prospect into whitespace, create opportunities, and represent Middesk externally as a thought partner in API-first infrastructure. Operate with High Ownership: Embrace ambiguity, move quickly, and take accountability for outcomes in a fast-paced, early-stage environment. What We’re Looking For: 8+ years of B2B sales experience in SaaS or API-driven infrastructure, with a track record of closing complex enterprise deals. API Infrastructure Experience: Proven success selling technical products that integrate into customer workflows. Industry Experience: Selling into financial services, fintechs, lenders, or B2B platforms. Complex Sales Skills: Ability to run multi-stakeholder deal cycles across product, risk, compliance, and revenue leaders. Technical Fluency: Comfortable discussing APIs and working with Solutions Engineers to scope integrations. Startup Operator Mindset: A self-starter who thrives in fast-paced, resource-constrained environments. Curiosity + Ownership: Naturally curious about customer problems and the identity space, and eager to take end-to-end ownership of your work. Strong Prospector: Ability to generate pipeline across both named accounts and new logos. Bonus: Identity Domain Knowledge: Experience with Business Identity, KYC, KYB, or compliance data products.

About Middesk: Middesk makes it easier for businesses to work together. Since 2018, we’ve been transforming business identity verification, replacing slow, manual processes with seamless access to complete, up-to-date data. Our platform helps companies across industries confidently verify business identities, onboard customers faster, and reduce risk at every stage of the customer lifecycle. Middesk came out of Y Combinator, is backed by Sequoia Capital and Accel Partners, and was recently named to Forbes Fintech 50 List and cited as an industry leader in business verification by digital identity strategy firm, Liminal. About Middesk Engineering: We believe "velocity" is the rate at which we effect realized value for our customers, not the rate at which we ship code. And this pushes us to center our work around customers; how will this change I'm about to make help our customers get jobs done?  When we’re coding, we're making hundreds of micro-decisions about user experience that add up. How can I communicate this exception to our customers in a manner that helps them understand what's happened and unblock themselves? Middesk Engineering is customer-first engineering. (check out our blog post on the topic).  The Role: Engineers have the freedom to create a lot of impact for our customers. The role requires high agency and comfort with change. It requires people who believe the interesting problems in Engineering are stack-agnostic. It requires Engineers who believe that solving customer problems quickly is what matters first; building scalable systems matters when customer problems are scaling problems. We follow a hybrid work model, and for this role, there is an expectation of 2 days per week in our SF or NYC office. Candidates should be based within a commutable distance, as we believe in the value of in-person collaboration and building strong team connections while also supporting flexibility where possible. What You'll Do: Work in React, Redux, Ruby, Rails, Postgres, and potentially Scala, Python, and Go to solve problems for our customers. Dive into all layers of the stack; frontend, backend, API, data processors, etc. Jam with Product Managers, Designers, Ops, and other Engineers every day to shape the direction of our products.  Share your knowledge with others in Engineering; people should get better at their craft because they work with you. Even if you’re early in your career, you have something to teach.  Contribute to the psychological safety of your team. Software is built by groups of people, and good relationships matter. Help us interview and hire other Engineers. What We’re Looking For: While we agree the interesting problems in Engineering are stack-agnostic, we’d love it if you had experience with a couple of the languages in our stack (see the first point above). We’ve found that Engineers with prior stack experience usually ramp faster. You’ve worked for a high-growth, venture-backed startup before and are looking for a similar role. Or, you've founded a company and are looking to get back into it. You’ve been working as a professional Software Engineer for at least three or more years. You understand SaaS business fundamentals (e.g. annual contract value, customer acquisition cost, and annual-recurring revenue) and can demonstrate how the work you’ve done influences these metrics.

About Middesk: Middesk makes it easier for businesses to work together. Since 2018, we’ve been transforming business identity verification, replacing slow, manual processes with seamless access to complete, up-to-date data. Our platform helps companies across industries confidently verify business identities, onboard customers faster, and reduce risk at every stage of the customer lifecycle. Middesk came out of Y Combinator, is backed by Sequoia Capital and Accel Partners, and was recently named to Forbes Fintech 50 List and cited as an industry leader in business verification by digital identity strategy firm, Liminal. About Middesk Engineering: "Velocity" is the rate at which we effect realized value for our customers, not the rate at which we ship code. We believe that great products result when technical excellence and craft is combined with deep understanding of our customers and the problems we can help them solve. We’re a humble, self-motivated team that seeks to ship early and ship often; we pride ourselves with being willing to roll up our sleeves to solve even the messiest problems our customers present to us. Middesk Engineering is customer-first engineering. The Role: We’re hiring an Infrastructure Engineer to join our DevSecOps team. Your team’s mission is to empower engineering teams with secure, cost-effective, and scalable platform capabilities that accelerate software delivery, improve developer experience, and ensure compliance with industry and customer standards. You’ll be responsible for building the tooling and platform required to scale our development and production systems. Your team has a direct influence over the full Software Development Lifecycle at Middesk and overall developer experience (DevEx). The systems your team will support include Kubernetes, cloud infrastructure, observability, and local development experience. We follow a hybrid work model, and for this role, there is an expectation of 2 days per week in our SF/NYC office. Candidates should be based within a commutable distance, as we believe in the value of in-person collaboration and building strong team connections while also supporting flexibility where possible. What You'll Do: Design, build, and scale cloud infrastructure and orchestration systems (e.g. Kubernetes, Terraform, CI/CD). Own and evolve developer experience (DevEx) tools and workflows, from local development to deployment. Build observability systems that provide insight into performance, reliability, and usage. Collaborate with Data Scientists, Data Platform and Product Engineers to build shared platform tools necessary to scale our products and services Help enforce and maintain security and compliance standards across infrastructure (SOC 2, FedRAMP, etc). Drive a culture of automation, resiliency, and operational excellence. What We’re Looking For: 6+ years of experience building infrastructure, platform, or DevOps systems at scale. Strong experience operating and managing Kubernetes-based environments in production. Experience using infrastructure-as-code tools (e.g. Terraform) and GitOps workflows. Experience working on high availability systems Nice to Haves: Experience building and deploying components of the AI stack. Experience building and deploying AI infrastructure or agentic coding tools (e.g. Claude Code). Prior experience at a fast-growing startup or fintech company.

About Middesk: Middesk makes it easier for businesses to work together. Since 2018, we’ve been transforming business identity verification, replacing slow, manual processes with seamless access to complete, up-to-date data. Our platform helps companies across industries confidently verify business identities, onboard customers faster, and reduce risk at every stage of the customer lifecycle. Middesk came out of Y Combinator, is backed by Sequoia Capital and Accel Partners, and was recently named to Forbes Fintech 50 List and cited as an industry leader in business verification by digital identity strategy firm, Liminal. The Role: We’re looking for a Solutions Architect to own the technical health, adoption, and growth of some of Middesk’s most important customers. In this role, you’ll work cross-functionally with Sales, Customer Success, Product, and Engineering to ensure customers realize the full value of Middesk—from initial implementation through long-term partnership. You’ll serve as a trusted technical advisor to customers: understanding their business, designing and guiding integrations, troubleshooting complex issues, and proactively identifying ways to improve performance, expand use cases, and reduce risk. Beyond direct client impact, your expertise will influence Middesk’s product direction as you collaborate with cross-functional teams to shape our roadmap and GTM strategies. Reporting to the Director of Solutions Engineering, this is a highly visible, customer-facing role in a high-growth, execution-driven environment. We’re looking for someone equally comfortable diving into API logs and data workflows as they are presenting recommendations to senior stakeholders. What You’ll Do: Own the technical relationship for key accounts by acting as the primary technical point of contact and building strong relationships with customer product, engineering, and account management teams. Drive successful onboarding and implementation by partnering with Sales and Customer Success to transition new customers into production, from scoping and integration design to architecture review and go-live. Ensure ongoing reliability and performance by monitoring account health, usage patterns, and key technical metrics, identifying risks early, and coordinating with internal teams to resolve issues quickly. Become a product and domain expert by developing deep expertise in Middesk’s APIs, data products, and verification workflows to guide customers on best practices and new capabilities. Troubleshoot and unblock complex problems by diving into logs, payloads, and data workflows to investigate issues, reproduce edge cases, and partner with Support and Engineering on durable fixes. Advise on architecture and integrations by helping customers design scalable, resilient workflows and integrations that align with their compliance, risk, and operational needs, especially in high-volume or regulated environments. Champion the voice of the customer internally by synthesizing feedback and feature requests and collaborating with Product, Engineering, and Design to influence the roadmap and improve customer experience. Create and maintain technical enablement by contributing to documentation, implementation guides, runbooks, and reusable assets that help customers and internal teams move faster and more confidently. What We’re Looking For: 5+ years in a customer-facing technical role such as Solutions Architect,Technical Account Manager, Solutions Engineer, Customer Engineer, Implementation Engineer, or similar Experience supporting B2B SaaS products with API-first or data-centric integrations Strong familiarity with APIs, data workflows, and SQL —you’re comfortable reading and debugging requests/responses, exploring data, and collaborating closely with engineering teams Proven track record working with mid-market and enterprise customers , ideally including fintechs, financial institutions, or other regulated companies with complex integrations