maintouch

I’m hiring a founding AE at Maintouch. The basics Maintouch builds AI agents to automate the trillion-dollar marketing agency industry. We’ve grown insanely fast in the last 9 months (can share numbers privately), and power the growth systems for nearly 50+ of the fastest-growing companies in the world. Marketing is a series of micro-decisions based on responses to data. Maintouch connects to all your marketing data sources to plan and execute growth strategies like an expert would. I (founder) grew up working at my family’s marketing agency. We’re taking those learnings to automate all that work. Lean team of 8. Ex-founders and experts working in person in SoHo, NYC. Why join? You're selling a product people genuinely love. Customers come in skeptical and leave telling their friends. We're transitioning out of founder-led sales. The motions are working, the pipeline is real, and now we need someone to own it and make it theirs. You're AE #3. Early enough to shape how we sell, late enough that you're not selling into the void. There's revenue, there's signal, there's momentum. Autonomy. This is a full cycle. You source your own leads, run your own deals, and close them. No handoffs, no BDR feeding you pipeline. You eat what you kill. 50/50 split. We believe in paying for performance, and we've set comp to reflect that. Get to tell your grandkids you helped build a generation-defining company in the LLM boom. What you'll do: Own the full sales cycle end-to-end. Prospecting, outreach, discovery, demo, negotiation, close. The whole thing is yours. Build pipeline from scratch. Cold outbound, warm inbound, creative angles — whatever it takes. You're not waiting around for leads to show up. Run demos that actually land. You'll understand the product deeply enough to show founders exactly how Maintouch solves their #1 problem. Help build the sales machine. Document what works, kill what doesn't. Turn scrappy founder-led selling into a repeatable, scalable motion. Work directly with the founder and marketing to sharpen positioning, refine ICP, and figure out what messaging converts. Talk to customers constantly. You're the closest person to the market. Feed insights back into product, marketing, and everything we do. Close deals that directly generate millions in pipeline a month. This isn't a "build relationships and check in quarterly" role. You will be closing a lot. What we’re looking for Has sold into startups or SMBs and knows how to move fast with founders who don't have time to waste. Proven closer. You have a track record of hitting and exceeding quota, and you can show it. Comfortable sourcing your own pipeline. You don't need a BDR team or a marketing machine to hit your number. Genuinely curious about AI and what it's doing to marketing. You don't need to be technical, but you need to get it and get excited about it. Absolute grinder. Comfortable with ambiguity and rapid change. Has worked at a high-growth startup and thrived in the chaos. About the process We move fast: screener → behavioral → case study → in-person → offer. Start date ASAP. No remote. No students. If this sounds exciting, we’d love to chat.

The basics: Maintouch builds AI agents to automate the trillion-dollar marketing agency industry. We’ve grown insanely fast in the last 9 months, and power the growth systems for 50+ of the fastest-growing companies in the world. Marketing is a series of micro-decisions based on responses to data. Maintouch connects to all your marketing data sources to plan and execute growth strategies like an expert would. I grew up working at my family’s marketing agency. We’re taking those learnings and using AI to automate all that work. Lean team of 7. Ex-founders and experts working in person in SoHo, NYC. Why join us? You’ll help build the customer function for what we believe can become the last marketing platform. You’ll work directly with founders, operators, and marketing leaders at some of the fastest-growing companies in the world. Autonomy. You’ll own customer outcomes end-to-end. There are no handoffs, which means no space between you and impact. You run the show. You’ll be the person who turns a fast-moving product and a growing customer base into a repeatable customer success machine. If you eventually want to start your own company, there is no better place to learn how great customers think, buy, complain, renew, expand, and win. What you’ll do Own the customer experience end-to-end. Onboarding, support, education, risk, feedback, process. If it touches the customer, you help make it great. Run frontline support across Slack, email, and our support channels. Customers should feel heard quickly and helped thoughtfully. Triage bugs and product issues. Figure out what’s a real bug, what’s user confusion, what’s a docs gap, and what needs engineering attention. Help customers get to value faster. Especially around first content, publishing, AI visibility, reporting, and agent workflows. Build the help center, onboarding materials, macros, customer comms, and internal playbooks that reduce repeated questions. Talk to customers constantly. Understand what’s working, what’s confusing, what’s breaking trust, and what would make Maintouch indispensable. Use Maintouch with customers. Show them how to use the agent, pressure-test strategy, identify content opportunities, and become more self-serve. Act as the connective tissue between customers, product, engineering, and operations. Make sure customer pain turns into action. Build lightweight systems for renewals, expansion signals, customer health, priority accounts, and open issues. Fill gaps, unblock problems, and make sure nothing falls through the cracks as we scale. What we’re looking for 2-5 years of experience in customer success, customer support, implementation, account management, or a similar customer-facing role at a SaaS company. High IQ and high EQ. You can understand the product deeply and handle customers with patience, clarity, and good judgment. Strong writer. You can turn messy customer context into crisp tickets, docs, emails, and Slack updates. Naturally technical and curious. When something breaks, your first instinct is to figure out why, not just escalate it. Calm under pressure. You can handle annoyed customers, ambiguous issues, and fast-moving internal priorities without spiraling. Systems-minded. If you answer the same question three times, you build a doc, macro, checklist, or workflow. Creative and resourceful. You don’t wait for a playbook. You write one, test it, and rewrite it whenever needed. Comfortable with ambiguity and rapid change. Bonus if you have experience with SEO, content marketing, CMS workflows, growth teams, or marketing agencies. About the process We move fast: screener → behavioral → customer scenario / case study → in-person → offer. Start date ASAP. No remote. No students. If this sounds exciting, we’d love to chat.

I’m hiring a growth lead focus at Maintouch. The basics Maintouch builds AI agents to automate the trillion-dollar marketing agency industry. We’ve grown insanely fast in the last 9 months (can share numbers privately), and power the growth systems for nearly 50+ of the fastest-growing companies in the world. Marketing is a series of micro-decisions based on responses to data. Maintouch connects to all your marketing data sources to plan and execute growth strategies like an expert would. I (founder) grew up working at my family’s marketing agency. We’re taking those learnings to automate all that work. Lean team of 8. Ex-founders and experts working in person in SoHo, NYC. Why join? You’ll help build the last marketing platform and have a career-defining win. If you eventually want to start your own company, there is no better place to be. Autonomy. You’ll own outcomes end-to-end. There are no handoffs, which means no space between you and impact. You run the show. Get to tell your grandkids you helped build a generation-defining company in the LLM boom. What you'll do: Own product marketing end-to-end. Figure out which features deserve a launch moment, craft the messaging, coordinate with eng and our videographer to ship launch videos and content, and keep that cadence going week after week Build and run an intimate events program for marketing leaders and founders. Dinners, roundtables, whatever gets the right people in the room feeling like they matter. You own it from concept to guest list to follow-up Act as Bennett's #2 on growth. This isn't a "run the playbook" role. It's a "build the playbook while sprinting" role Drive top-of-funnel growth for Maintouch itself. Create content, publish industry reports, and build the narratives that make us the obvious voice in the space Own and execute growth experiments end-to-end. Hypothesis to launch to learnings at the pace we ship product Build out our agency partnership arm and general partnership motions. Source, structure, and manage relationships that drive distribution Talk to customers constantly. Understand what's working, what's not, and feed insights back into everything we do Build lightweight systems and playbooks so experiments that work become repeatable motions Fill gaps, unblock problems, and make sure nothing falls through the cracks as we scale What we’re looking for High IQ and high EQ. Creative and resourceful. You don't wait for a playbook. You write one, test it, and rewrite it by Friday Impeccable storyteller. You can take something complex and make it sharp, clear, and compelling. Clarity of thought. You cut through noise, prioritize what matters, and communicate with precision Absolute grinder. Comfortable with ambiguity and rapid change Excited about AI and its potential to transform marketing Has worked at a high-growth startup and thrived in the chaos About the process We move fast: screener → behavioral → case study → in-person → offer. Start date ASAP. No remote. No students. If this sounds exciting, we’d love to chat.

I'm hiring a senior engineer at Maintouch. The basics Maintouch builds AI agents to automate the trillion-dollar marketing agency industry. We've grown insanely fast in the last 9 months (can share numbers privately), and power the growth systems for nearly 50+ of the fastest-growing companies in the world. Marketing is a series of micro-decisions based on responses to data. Maintouch connects to all your marketing data sources to plan and execute growth strategies like an expert would. I (founder) grew up working at my family's marketing agency. We're taking those learnings to automate all that work. Lean team of 8. Ex-founders and experts working in person in SoHo, NYC. Why join? We've hit the coding singularity. Models can write code. The bottleneck is now taste, architecture, and knowing what to build. You'll operate at the frontier of what's possible when engineers and AI build together. You'll help build the system that automates growth and have a career-defining win. If you want to eventually start your own company, there is no better place to be. Autonomy. You'll own outcomes end-to-end. There are no handoffs, which means no space between you and impact. You run the show. You'll ship a lot that directly generates millions in pipeline a month. Get to tell your grandkids you helped build a generation-defining company in the LLM boom. What you'll do: Build and ship autonomous agents that do the work marketing agencies charge thousands of hours for. End-to-end ownership from architecture to production. Own core product surfaces. You're not implementing specs. You're talking to customers, figuring out what to build, and shipping it. Push the boundaries of what LLMs can reliably do in production. Prompt engineering, tool use, multi-step planning, evaluation Work across the full stack. We use Hono, TypeScript, Svelte, and Postgres. Fill gaps, unblock problems, and make sure nothing falls through the cracks as we scale. What we're looking for AI-pilled. You've internalized that the way software gets built has fundamentally changed. You use AI tools obsessively and have strong opinions on how to build with them. Experience building agents or complex LLM-powered systems in production. Not toy demos, but real workflows that run autonomously and handle edge cases. Product engineer mindset. You care about what you're building and why, not just how. You talk to users and make tradeoff decisions, not just tickets. Strong across frontend and backend. Absolute grinder. Comfortable with ambiguity and rapid change. Has worked at a high-growth startup and thrived in the chaos. About the process We move fast: quick call with founder → deeper call with an engineer → take-home assessment (please use AI) → final call to go over assessment → offer. Start date ASAP. No remote. No students. If this sounds exciting, we'd love to chat.