Finch

About Finch We are on a mission to revolutionize employment by building the infrastructure that powers every facet of work. To do this, we're looking for individuals who think about problems holistically and in-depth, who are relentlessly curious, self-starters, and determined to drive ideas from inception through to completion. Finch is a Series B company backed by a fantastic set of firms, angels, and our developers including General Catalyst, Menlo Ventures, Homebrew, BoxGroup, YCombinator, Charley (1st business hire at Plaid), Sima (ex-Head of Biz Dev at Plaid), Henrique + Pedro (co-CEOs at Brex), Jeff + Wayne (co-CEOs at Digits), Immad (CEO at Mercury), Sam (CEO at Vouch Insurance), Karim (CTO at Ramp), and more. About Our Team We're a team of problem solvers who aren’t afraid to challenge assumptions. We value velocity, curiosity, empathy, and diverse perspectives. Everyone on the team is excited about the scope of the problems we address and the potential impact our work can have on the global workforce. We realize that the value we provide comes with great responsibilities, and therefore make security and privacy our highest priorities.  We come from a diverse set of backgrounds and each member brings different skills to the group. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and potential will stand out—and set you apart—especially if your career has taken some extraordinary twists and turns.   About The Role Finch is looking for a Brand Designer to own and evolve how our brand shows up in the world. This role sits at the center of Finch’s brand expression, defining how we tell our story, how we differentiate in a crowded B2B SaaS landscape, and how our brand scales with the company and our clients across commercial and enterprise segments.   You’ll lead brand execution across marketing, web, events, sales, and internal storytelling , balancing foundational system work with high-visibility brand moments.   You’ll operate as the main brand designer and creative at Finch, deeply embedded within the marketing team and closely partnered with company leadership. This role is for a designer who is comfortable owning decisions, setting a high bar, and building a brand with intention and systems thinking, not just shipping assets.   You won’t inherit a fully locked system. You’ll be at the helm to define it, deciding where to push, where to refine, and how to maintain coherence while still doing bold, interesting, pixel-perfect work.  You’ll collaborate with the executive and marketing teams while delivering impact across the entire company. What You'll Do Own and design high-quality brand assets across campaigns, web, sales materials, events, social, and internal storytelling Define and evolve Finch’s brand system , including core visual assets, guidelines, and reusable components Build templates, libraries, and standards that enable the marketing team to execute consistently and at a high level Maintain a high bar for quality and consistency across every brand touchpoint Balance speed, craft, and risk, knowing when to move fast, when to polish, and when to push into new creative territory Bring systems thinking and strong judgment to layouts, concepts, and executions Operate as a self-starter and self-checker , taking ownership of your work and continuously raising the bar Collaborate closely with marketing, founders, sales, product, and external partners to ensure brand aligns with business goals Translate a complex technical infrastructure product into clear, compelling visual stories that resonate far beyond a technical audience What You'll Bring 6+ years of experience in brand design, visual design, or marketing-focused creative roles Prior experience at a brand or design agency , ideally working with B2B SaaS or technology companies A portfolio that demonstrates strong systems thinking, and execution across brand, web, and print Excellent fundamentals in

About Finch We are on a mission to revolutionize employment by building the infrastructure that powers every facet of work. To do this, we're looking for individuals who think about problems holistically and in-depth, who are relentlessly curious, self-starters, and determined to drive ideas from inception through to completion.   Finch is a Series B company backed by a fantastic set of firms, angels, and our developers including General Catalyst, Menlo Ventures, Homebrew, BoxGroup, YCombinator, Charley (1st business hire at Plaid), Sima (ex-Head of Biz Dev at Plaid), Henrique + Pedro (co-CEOs at Brex), Jeff + Wayne (co-CEOs at Digits), Immad (CEO at Mercury), Sam (CEO at Vouch Insurance), Karim (CTO at Ramp), and more.   About Our Team We're a team of problem solvers who aren’t afraid to challenge assumptions. We value velocity, curiosity, empathy, and diverse perspectives. Everyone on the team is excited about the scope of the problems we address and the potential impact our work can have on the global workforce. We realize that the value we provide comes with great responsibilities, and therefore make security and privacy our highest priorities.    We come from a diverse set of backgrounds and each member brings different skills to the group. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and potential will stand out—and set you apart—especially if your career has taken some extraordinary twists and turns.   About the Role About the Role Senior Developer Success Engineers (Sr. DSEs) own the post-sale technical relationship with Finch’s most strategic customers. You’ll proactively manage a vital portfolio, driving critical milestones, building technical solutions, and taking ownership of account health metrics. Beyond individual account work, you’ll lead critical cross-functional projects, set vertical / use-case based strategy, and keep stakeholders informed as you manage initiatives that improve the broader Success organization and functions. Finch’s Sr. DSEs independently diagnose complex technical problems, explore creative solutions, and translates domain expertise into strategic guidance that shapes how customers build on Finch. You’ll develop customized engagement plans, identify growth opportunities, and build strong relationships with technical and executive stakeholders. You sit at the center of the customer experience: surfacing systemic product feedback to Engineering and Product, contributing to developer resources, and collaborating with Product and Marketing to share what you learn from the field. What You'll Do Proactively manage a portfolio of strategic developer accounts, anticipating technical needs and ensuring high levels of technical satisfaction. Solution for complex customer challenges, defining milestones, providing regular updates, and coordinating across Engineering, Product, Marketing and Executive leadership. Conduct in-depth architectural assessments of customers’ employment data pipelines and deliver actionable recommendations to reduce friction, improve reliability, and optimize onboarding performance. Diagnose and resolve complex technical problems across authentication flows (particularly OAuth), API integrations, and data pipeline issues, exploring creative alternative solutions when standard approaches fall short. Develop and implement customized engagement plans tailored to each account’s maturity, integration complexity, and growth potential. Generate monitoring of key account health metrics, identify early warning signals, and take proactive action to mitigate churn risk. Provide domain-specific guidance to developers, leveraging solid expertise in payroll, benefits, HR systems, and the broader employment data ecosystem. Advance Finch’s developer documentation and resources so that integrating with Finch is as self-serve as possible. Explain complex technical concepts effectively to both developers and non-technical stakehold

About Finch We are on a mission to revolutionize employment by building the infrastructure that powers every facet of work. To do this, we're looking for individuals who think about problems holistically and in-depth, who are relentlessly curious, self-starters, and determined to drive ideas from inception through to completion. Finch is a Series B company backed by a fantastic set of firms, angels, and our developers including General Catalyst, Menlo Ventures, Homebrew, BoxGroup, YCombinator, Charley (1st business hire at Plaid), Sima (ex-Head of Biz Dev at Plaid), Henrique + Pedro (co-CEOs at Brex), Jeff + Wayne (co-CEOs at Digits), Immad (CEO at Mercury), Sam (CEO at Vouch Insurance), Karim (CTO at Ramp), and more. About Our Team We're a team of problem solvers who aren’t afraid to challenge assumptions. We value velocity, curiosity, empathy, and diverse perspectives. Everyone on the team is excited about the scope of the problems we address and the potential impact our work can have on the global workforce. We realize that the value we provide comes with great responsibilities, and therefore make security and privacy our highest priorities.  We come from a diverse set of backgrounds and each member brings different skills to the group. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and potential will stand out—and set you apart—especially if your career has taken some extraordinary twists and turns.   About You You love breaking down complex problems to deliver elegant experiences to customers. You possess a balance of technology and people skills with a high degree of empathy. You thrive on cutting through areas of high ambiguity, narrowing down high-level problems into engineering solutions. You’re able to coordinate across product, engineering, and support teams to ensure that you’re delivering the right solution for the right problem and that all parties are aligned. You value your customers and your peers and want to succeed as a team. You’re comfortable wearing many hats and aren’t afraid to execute. You’re excited by working on an API product that powers many of the world’s most impactful applications but that end users may never know exists.  What You'll Do Live by and champion our values: empathy, execution, humility, curiosity. Design, build, and maintain powerful services to enable Finch’s data presentation layer. Lead the charge on product expansion initiatives, including horizontal expansion of existing integrations to increase data coverage and depth as well as greenfield development in entirely new product verticals. Develop, test, and maintain integrations to meet security, scalability, and performance requirements to ensure that our services run reliably and efficiently at scale. Lead large product initiatives that may span across multiple teams, including activities ranging from problem definition to engineering scoping to execution to ensure the successful and smooth delivery of valuable and impactful solutions for our customers. Deploy code daily. Understand roadmap priorities and write code focused on scalability, testability, and maintainability. Quickly debug issues throughout our stack using modern observability tooling and your solid foundation of engineering knowledge. What You'll Bring 7+ years of relevant backend development experience in a start-up environment. Track record of executing and delivering on large projects with high ambiguity. Detail-oriented approach to challenges and the ability to drive initiatives to completion. Exposure to high-growth start-ups. Knowledge of agile best practices and how to leverage them to release faster. Technical understanding of the software development process. Excellent written and oral business communication and people skills, with the ability to influence stakeholders, including technical leaders and executive management. Experience working cross-functionality across multiple teams to deliv

About Finch We are on a mission to revolutionize employment by building the infrastructure that powers every facet of work. To do this, we're looking for individuals who think about problems holistically and in-depth, who are relentlessly curious, self-starters, and determined to drive ideas from inception through to completion. Finch is a Series B company backed by a fantastic set of firms, angels, and our developers including General Catalyst, Menlo Ventures, Homebrew, BoxGroup, YCombinator, Charley (1st business hire at Plaid), Sima (ex-Head of Biz Dev at Plaid), Henrique + Pedro (co-CEOs at Brex), Jeff + Wayne (co-CEOs at Digits), Immad (CEO at Mercury), Sam (CEO at Vouch Insurance), Karim (CTO at Ramp), and more. About Our Team We're a team of problem solvers who aren’t afraid to challenge assumptions. We value velocity, curiosity, empathy, and diverse perspectives. Everyone on the team is excited about the scope of the problems we address and the potential impact our work can have on the global workforce. We realize that the value we provide comes with great responsibilities, and therefore make security and privacy our highest priorities.  We come from a diverse set of backgrounds and each member brings different skills to the group. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and potential will stand out—and set you apart—especially if your career has taken some extraordinary twists and turns.   About You You thrive in small teams with large scope and limited hand-holding. You're comfortable saying "not yet" to good ideas because you understand prioritization and opportunity cost. You get energy from unblocking other engineers and improving their day-to-day experience. You're equally comfortable writing and reviewing code and explaining technical trade-offs to non-technical stakeholders. You prefer high-impact infrastructure work over resume-driven development. You've mentored engineers before and genuinely enjoy helping others grow.   About The Role Finch's Platform team owns the infrastructure and developer experience that powers our engineering organization. We're a 4-person team with a high-impact backlog spanning infrastructure stability, developer tooling, architectural decomposition, and security. We need a senior engineer to help prioritize this work, lead critical projects, and support the team. You'll have significant autonomy and immediate impact. There is a mix of greenfield work and high-leverage infrastructure improvements that enable the entire company to move faster and more reliably. What You'll Do Live by and champion our values: #empathy, #execution, #humility, #curiosity. Lead critical infrastructure projects and drive architectural decisions that will span across multiple teams ranging from problem definition/scoping to execution and see it through to successful and smooth delivery of impactful solutions Establish platform engineering standards and partner with product teams on reliability, performance, and architecture Be hands on in various parts of the system like AWS infrastructure, CI/CD pipelines, internal tooling and application layer. Communicate platform priorities and trade-offs to engineering leadership and help them with building a prioritized roadmap. Mentor other engineers who need technical guidance. What You"ll Bring 7+ years of backend/infrastructure engineering, with 3+ years in platform/SRE/DevOps roles. Experience managing large backlogs and making prioritization trade-offs. Proven ability to stabilize unreliable systems (CI, infrastructure, observability). Mentorship experience—you'll guide engineers who need technical leadership. Strong communication skills to advocate for platform needs and explain trade-offs. Comfort with ambiguity and autonomy—you'll define what "good" looks like. Ability to balance tech debt paydown with new feature delivery. Success Looks Like Experience working with NodeJS, PostgreSQL, a

About Finch We are on a mission to revolutionize employment by building the infrastructure that powers every facet of work. To do this, we're looking for individuals who think about problems holistically and in-depth, who are relentlessly curious, self-starters, and determined to drive ideas from inception through to completion. Finch is a Series B company backed by a fantastic set of firms, angels, and our developers including General Catalyst, Menlo Ventures, Homebrew, BoxGroup, YCombinator, Charley (1st business hire at Plaid), Sima (ex-Head of Biz Dev at Plaid), Henrique + Pedro (co-CEOs at Brex), Jeff + Wayne (co-CEOs at Digits), Immad (CEO at Mercury), Sam (CEO at Vouch Insurance), Karim (CTO at Ramp), and more. About Our Team We're a team of problem solvers who aren’t afraid to challenge assumptions. We value velocity, curiosity, empathy, and diverse perspectives. Everyone on the team is excited about the scope of the problems we address and the potential impact our work can have on the global workforce. We realize that the value we provide comes with great responsibilities, and therefore make security and privacy our highest priorities.  We come from a diverse set of backgrounds and each member brings different skills to the group. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and potential will stand out—and set you apart—especially if your career has taken some extraordinary twists and turns.   About You You love breaking down complex problems to deliver elegant experiences to customers. You possess a balance of technology and people skills with a high degree of empathy. You thrive on cutting through areas of high ambiguity, narrowing down high-level problems into engineering solutions.   You’re able to coordinate across product, engineering, and support teams to ensure that you’re delivering the right solution for the right problem and that all parties are aligned. You value your customers and your peers and want to succeed as a team.   You’re comfortable wearing many hats and aren’t afraid to execute. You’re excited by working on an API product that powers many of the world’s most impactful applications.  What You'll Do Live by and champion our values: empathy, execution, humility, curiosity. Design, build, and maintain powerful services to enable processing high volumes of data across a wide array of complex employment system integrations. Influence organizational direction by driving alignment on strategic initiatives and architectural best practices and leading by example. Lead the charge on product reliability and expansion initiatives, including horizontal expansion of existing integrations to increase data coverage and depth as well as greenfield development in entirely new product verticals. Lead large initiatives that may span across multiple teams, including activities ranging from problem definition to engineering scoping to execution to ensure the successful and smooth delivery of valuable and impactful solutions for our customers. Deploy code daily. Understand roadmap priorities and build systems focused on scalability, testability, and maintainability. Quickly debug issues throughout our stack using modern observability tooling and your solid foundation of engineering knowledge. What You'll Bring 10+ years of relevant backend development experience in a high growth environment. Customer-obsessed mindset. Customer needs always take priority. Track record of executing and delivering on large projects with high ambiguity. Detail-oriented approach to large scale challenges with the ability to work cross-functionally and cross-team as needed to drive initiatives from inception through to launch. Strong, but loosely held, opinions of what it takes to build a healthy and smooth operating engineering organization. A collaborative mindset with experience mentoring and leveling up engineers around you. Exposure to high-growth start-ups. You thrive

About Finch We are on a mission to revolutionize employment by building the infrastructure that powers every facet of work. To do this, we're looking for individuals who think about problems holistically and in-depth, who are relentlessly curious, self-starters, and determined to drive ideas from inception through to completion. Finch is a Series B company backed by a fantastic set of firms, angels, and our developers including General Catalyst, Menlo Ventures, Homebrew, BoxGroup, YCombinator, Charley (1st business hire at Plaid), Sima (ex-Head of Biz Dev at Plaid), Henrique + Pedro (co-CEOs at Brex), Jeff + Wayne (co-CEOs at Digits), Immad (CEO at Mercury), Sam (CEO at Vouch Insurance), Karim (CTO at Ramp), and more. About Our Team We're a team of problem solvers who aren’t afraid to challenge assumptions. We value velocity, curiosity, empathy, and diverse perspectives. Everyone on the team is excited about the scope of the problems we address and the potential impact our work can have on the global workforce. We realize that the value we provide comes with great responsibilities, and therefore make security and privacy our highest priorities.  We come from a diverse set of backgrounds and each member brings different skills to the group. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and potential will stand out—and set you apart—especially if your career has taken some extraordinary twists and turns.   About You You thrive in small teams with large scope and limited hand-holding. You're comfortable saying "not yet" to good ideas because you understand prioritization and opportunity cost. You get energy from unblocking other engineers and improving their day-to-day experience. You're equally comfortable writing and reviewing code and explaining technical trade-offs to non-technical stakeholders. You prefer high-impact infrastructure work over resume-driven development. You've mentored engineers before and genuinely enjoy helping others grow.   About The Role Finch's Platform team owns the infrastructure and developer experience that powers our engineering organization. We're a 4-person team with a high-impact backlog spanning infrastructure stability, developer tooling, architectural decomposition, and security. We need a senior engineer to help prioritize this work, lead critical projects, and support the team. You'll have significant autonomy and immediate impact. There is a mix of greenfield work and high-leverage infrastructure improvements that enable the entire company to move faster and more reliably. What You'll Do Live by and champion our values: #empathy, #execution, #humility, #curiosity. Lead critical infrastructure projects and drive architectural decisions that will span across multiple teams ranging from problem definition/scoping to execution and see it through to successful and smooth delivery of impactful solutions Establish platform engineering standards and partner with product teams on reliability, performance, and architecture Be hands on in various parts of the system like AWS infrastructure, CI/CD pipelines, internal tooling and application layer. Communicate platform priorities and trade-offs to engineering leadership and help them with building a prioritized roadmap. Mentor other engineers who need technical guidance. What You'll Bring 9+ years of backend/infrastructure engineering, with 3+ years in platform/SRE/DevOps roles. Experience managing large backlogs and making prioritization trade-offs. Proven ability to stabilize unreliable systems (CI, infrastructure, observability). Mentorship experience—you'll guide engineers who need technical leadership. Strong communication skills to advocate for platform needs and explain trade-offs. Comfort with ambiguity and autonomy—you'll define what "good" looks like. Ability to balance tech debt paydown with new feature delivery. Success Looks Like Experience working with NodeJS, PostgreSQL, a