Fathom

About Fathom: We think it’s insane that so many people and businesses rely on notes to remember and share insights from their meetings. Notes are time-consuming and stressful to create while trying to hold a conversation. Even when done well, notes are a poor solution compared to hearing something first-hand. We started Fathom to rid us all of the tyranny of note-taking, and people seem to really love what we've built so far: 🥇 #1 Highest Satisfaction Product of 2024 on G2 🔥 #1 Rated on G2 with 1,900+ reviews and a perfect 5/5 rating 🥇 #1 Product of the Day and #2 AI Product of the Year 🚀 Most installed AI meeting assistant on both the Zoom and HubSpot marketplaces 📈 We’re hitting usage and revenue records every week We're growing incredibly quickly, so we're looking to grow our small but mighty team. Role Overview: As an AI Engineer at Fathom, you'll be hands-on with LLMs, prototyping and refining our features. Your work will directly shape our product by generating practical specifications that steer our engineering team towards impactful updates and novel capabilities. This role is a bit of a hybrid of engineering // analytics // product management // research. It would suit someone already in an AI Engineering role as well as software engineers or data scientists that have gone deep into LLMs sand building AI features. This role is open to the US only, and does require 3 days per week in-office in San Francisco, California. What you’ll do: By 30 Days, you will have Upgraded existing features to be smarter and/or faster by combining your prompt engineering experience with the latest available models. Improved or created new evaluations for our existing features. Explored some of the most interesting datasets held privately today. By 90 Days, you will have Prototyped new AI features that address valuable use cases. Fine-tuned models that exceed general frontier models for our specific needs. Developed new processes to speed-up how we migrate to new AI models. Show off in your application! (Important) When applying, include a quick demo of something you made with LLMs that you’re really excited about. It should showcase your fit for the role. Include it in any form you’d like (such as a link to a short video or a repo). Requirements: Hard Skills: Experience with prompt engineering – able to prompt LLMs to achieve outstanding and reliable outcomes. Explored fine-tuning LLMs — you’ve built some interesting datasets that you’ve tuned models with and produced benchmarks that you find truly interesting. Proficient in Python and able to hack together end-to-end prototypes. Foundational analytics (able to manipulate data in Python or SQL). Soft Skills: Attention to detail, and a high level of scrutiny for impactful applications of LLMs. Curiosity-driven and pragmatic with a focus on delivering results. A generalist mindset with the ability to dive deep into a wide range of challenges. Resilience and an ability to grind through complex problems. Openness to disagreement and commitment to decisions once made. Strong collaborative skills, with the ability to explain complex insights in an accessible manner to both technical and non-technical audiences Independence in managing one’s workload and priorities Nice to Have: Previous experience in ML or NLP. What You'll Get: A career-defining opportunity to work on LLM features at this pivotal time. A chance to work with a dynamic and collaborative team. Competitive compensation and benefits. A supportive environment that encourages innovation and personal growth. Join Us: If you're excited to own the data journey at Fathom and contribute to our mission with your analytical expertise, we would love to hear from you. Apply now to become a key player in our data-driven success story.

Are you an experienced software engineer who enjoys working on a fast-growing product that users absolutely love? If so, you've come to the right place. You have a lot of choices about where you spend your time, so let's first tell you a little about us. 🚀 ABOUT FATHOM We think it’s insane that so many people and businesses rely on notes to remember and share insights from their meetings. Notes are time-consuming and stressful to create while trying to hold a conversation. Even when done well, notes are a poor solution compared to hearing something first-hand. We started Fathom to rid us all of the tyranny of note-taking, and people seem to really love what we've built so far: 🥇 #1 Highest Satisfaction Product of 2024 on G2 🔥 #1 Rated on G2 with 2,500+ reviews and a perfect 5/5 rating 🥇 #1 Product of the Day and #2 AI Product of the Year 🚀 Most installed AI meeting assistant on both the Zoom and HubSpot marketplaces 📈 **We’re hitting usage and **revenue records every week We're growing incredibly quickly and looking to grow our small but mighty team. 🔥 WHY YOU SHOULD JOIN US Opportunity for impact. We’re established enough to ship instead of fighting fires and early enough that your work will have a real impact. Opportunity for learning. You’ll work alongside our 8-person, all-senior engineering team who have many years of industry experience and advanced degrees in Computer Science. Startup experience. You’ll work closely with our CEO, a 2X Founder/CEO with a background in computer science and product design. We embrace being fully remote. We schedule meetings sparingly and instead heavily use async comms (Slack, Notion, Loom) ✅ ABOUT YOU We are looking for full-stack application developers to focus on building & evolving product features and to grow into ownership of application-level features. This specific role will focus on our third-party integrations (e.g., CRMs, Zapier, Slack) and our integrated applications (i.e., desktop/Electron application and Chrome extension). SaaS Experience. You need to have at least 2+ years of experience writing customer-facing code for a SaaS product. We're looking for experienced folks who want to become masters of their trade, not junior folks looking for their first experience. Curious and low-ego. We have a complex and high-throughput product where reliability is #1. You should enjoy reading and understanding other people's code and be willing to take feedback. Focused on Winning. The best code is the one that gets the feature in the hands of the customer first. We don't abstract or optimize prematurely. We're looking for folks who want to ship fast and win rather than those who take more pride in maximizing the elegance of their code. Strong Work Ethic. This is a startup in the classical sense of the word. We work hard because that's the only way to win against incumbent competitors much larger than us. Generalist. We're pragmatic and practical. We like working with generalists who can articulate the tradeoffs between different approaches, languages, or frameworks. You should also live within 2 hours of a US time zone and speak English fluently. ⚙️ TECH STACK We use all of the following technologies. Your knowledge of these would be helpful, but you need not be familiar with all of them as we assume you're smart enough to pick up anything quickly. Application Layer: Ruby/Rails/Sidekiq, Typescript/TSX, MySQL, Redis, Pusher, Electron Platform Layer: GCP (GCS + GKE), Docker, GitHub Actions, CircleCI, Elasticsearch, Go

ABOUT FATHOM At Fathom, we believe that meetings are both our highest-leverage time and also often comes with the heaviest burden. Too much of our attention is lost to menial tasks - like taking notes, documenting decisions, or chasing down action items - when it should be focused on human connection, collaboration, and strategic thinking. We created Fathom to eliminate the needless overhead of meetings. Our AI assistant captures, summarizes, and organizes the key moments of your calls, so you and your team can stay fully present without sacrificing context or clarity. From instant, searchable call summaries to seamless CRM updates and team-wide sharing, Fathom transforms meetings from a source of friction into a place for alignment and momentum. And people love it. Users describe Fathom as a “game-changer,” a “must-have,” and “the future of work.” But don’t take our word for it: 🥇 #1 Highest Satisfaction Product of 2024 on G2 🔥 #1 Rated on G2 with 4,500+ reviews and a perfect 5/5 rating 🥇 #1 Product of the Day and #2 AI Product of the Year 🚀 Most installed AI meeting assistant on both the Zoom and HubSpot marketplaces 📈 We’re hitting usage and revenue records every week We're growing incredibly quickly, so we're looking to grow our small but mighty fully remote team. To learn more about the product, sign up today! (It’s free)  WHY YOU SHOULD JOIN US Tons of product-market fit: Our product is loved by users, and we’re growing fast via a PLG motion. You’ll build from 0 → 1: As our first product marketer, you’ll define the function, build the foundation, and scale the strategy. Your impact is immediate: You’ll shape how we position, launch, and grow our product across the funnel. No cogs in the wheel here. We’re on the leading edge of AI: We embrace the rapidly evolving AI landscape, both in our product development and internal applications. Remote and async-first: We value deep work and give you the autonomy to own your craft. ABOUT THE ROLE We’re hiring a Senior Growth Marketing Manager to accelerate Fathom’s next stage of growth. In this role, you’ll build, test, and scale strategies that drive acquisition, product adoption, and virality. You’ll own growth experiments across paid, organic, and product-led funnels -- combining creativity with analytical rigor. You’ll report to our VP of Marketing and partner closely with Product, Finance, Data, and Sales. This is an ideal role for someone who thrives in fast-moving startup environments, loves blending strategy with execution, and is obsessed with turning ideas into measurable impact. WHAT YOU’LL DO Take ownership of our new user acquisition target, driving the strategy across paid marketing, SEO & GEO, and more. Design, run, and scale growth experiments across the funnel -- from acquisition channels to influencing in-product activation. Build, collaborate, and optimize multi-channel campaigns (paid, organic, lifecycle, referral, partnerships) that drive signups and revenue. Manage agencies to support execution of many campaigns. Partner with Product and Data to design in-product growth loops, onboarding flows, and conversion journeys. Define, measure, and report on growth KPIs -- owning dashboards and analysis to surface insights and drive decisions. Research and test new channels, tactics, and tools to keep us ahead of the curve. Build scalable playbooks so wins can be repeated and expanded scalably, while aligning with our Finance team on budgeting. REQUIREMENTS   5+ years in self-serve subscription growth, demand generation, or performance marketing in B2B SaaS (ideally PLG). Proven track record of designing and running growth experiments that deliver measurable results. Strong analytical skills -- fluent in data analysis, funnel metrics, and growth KPIs. Hands-on experience with analytics and experimentation tools (working with WebFlow, HubSpot, Amplitude, Hex, GA4, etc.). Creative and scrappy: you can ideate, launch, and measure campaigns quickly. Comfortable workin

About Fathom: We think it’s insane that so many people and businesses rely on notes to remember and share insights from their meetings. Notes are time-consuming and stressful to create while trying to hold a conversation. Even when done well, notes are a poor solution compared to hearing something first-hand. We started Fathom to rid us all of the tyranny of note-taking, and people seem to really love what we've built so far: 🥇 #1 Highest Satisfaction Product of 2024 on G2 🔥 #1 Rated on G2 with 2,200+ reviews and a perfect 5/5 rating 🥇 #1 Product of the Day and #2 AI Product of the Year 🚀 Most installed AI meeting assistant on both the Zoom and HubSpot marketplaces 📈 **We’re hitting usage and **revenue records every week We're growing incredibly quickly, so we're looking to grow our small but mighty team. Role Overview: We are looking for an SRE who is passionate about leveraging data and automation to drive a highly dynamic infrastructure. The role is a unique blend of infrastructure and internal tooling to reduce friction at every step of delivering an amazing customer experience. As part of our team, you'll play a pivotal role in scaling our infrastructure, reducing toil through automation, and contributing to our culture of innovation and continuous improvement. What you’ll do: By 30 Days: Use your observability background to help scale our existing tools to new heights as we continue to grow the platform. Enhance our existing automation for scaling our infrastructure and improve the development experience. By 90 Days: Play a key role in continuing to diversify and scale our platform across additional regions. Evaluate options to replace our existing real-time data pipeline for enhanced multi-regional capabilities. Provide platform support to all of engineering, using data-driven decision-making. By 1 Year: Work with engineering to re-evaluate what observability means for the Fathom platform, and drive improvements to remove friction Help us design and implement improvements to our elastic multi-regional storage platform. Drive platform improvements to enhance reliability and efficiency Requirements: Hard Skills: Proficiency with Infrastructure as Code / GitOps tooling. Foundation in Observability best practices and implementation. Experience in a SaaS or PaaS environment. Familiarity with our tech stack: Google Compute, Kubernetes, Message Queues, Prometheus, ClickHouse, ArgoCD, Github Actions, Golang. (Ruby / Rails is a bonus) Soft Skills: Curiosity-driven with a focus on delivering results. A generalist mindset with the ability to dive deep into a wide range of challenges. Resilience and an ability to grind through complex problems. Openness to disagreement and commitment to decisions once made. Strong collaborative skills, with the ability to explain complex insights in an accessible manner. Independence in managing one’s workload and priorities. What You'll Get: The opportunity to shape the dynamic platform of a growing company. A role that balances scaling infrastructure, enabling development teams, and internal tooling development A chance to work with a dynamic and collaborative team. Competitive compensation and benefits. A supportive environment that encourages innovation and personal growth. Join Us: If you're excited to own the data journey at Fathom and contribute to our mission with your analytical expertise, we would love to hear from you. Apply now to become a key player in our data-driven success story.

About Fathom: We think it’s insane that so many people and businesses rely on notes to remember and share insights from their meetings. Notes are time-consuming and stressful to create while trying to hold a conversation. Even when done well, notes are a poor solution compared to hearing something first-hand. We started Fathom to rid us all of the tyranny of note-taking, and people seem to really love what we've built so far: 🥇 #1 Highest Satisfaction Product of 2024 on G2 🔥 #1 Rated on G2 with 2,200+ reviews and a perfect 5/5 rating 🥇 #1 Product of the Day and #2 AI Product of the Year 🚀 Most installed AI meeting assistant on both the Zoom and HubSpot marketplaces 📈 **We’re hitting usage and **revenue records every week We're growing incredibly quickly, so we're looking to grow our small but mighty team. Role Overview: We are looking for a backend engineer who is passionate about improving reliability, scalability, and efficiency of mission-critical services, and who is equally comfortable developing new services or tackling long-tail problems with existing services. As part of our team, you’ll play a critical role in improving customer experiences by scaling our services and contributing to our culture of innovation and continuous improvement. You’ll work closely with our backend, infrastructure, and application engineers, as well as our outstanding customer support team to deliver an unmatched customer experience. What you’ll do: Contribute to our collection of highly-scalable services (some stateless, some stateful). Our services run in multiple regions, are engineered to support spiky but predictable workloads, and are deployed via multi-stage rollouts to build confidence in the correctness and efficiency of changes. By 30 Days: Use your background to understand and improve existing services under the supervision of existing team members Analyze the cost models of our services and suggest areas of and strategies for new operational efficiencies By 90 Days: Lead the development of new services such as (1) a k8s operator to control a service’s lifecycle or (2) a cloud storage caching layer Play a key role in technology evaluations and architecture evolution discussions Harden and productize internally or externally developed libraries and services. By 1 Year: Work with our infrastructure and application engineers to re-evaluate the relationship between our backend services and our user-facing application, and drive improvements of scalability without introducing unnecessary friction Requirements: Hard Skills: Proficiency with k8s and Go, including a strong understanding of garbage collection and profiling. Experience with Cgo is a bonus. Familiarity with our tech stack (or equivalents): GCP/GKE, Linux, Docker, Ruby/Rails, Redis, ffmpeg Experience in a SaaS or PaaS environment at our scale (currently 100s of millions of async jobs per week). Experience with video streaming at scale is a bonus. Soft Skills: Curiosity-driven and pragmatic with a focus on delivering results A generalist mindset with the ability to dive deep into a wide range of challenges Resilience, attention to detail, and an ability to grind through complex problems Openness to disagreement and commitment to decisions once made Strong collaborative skills, with the ability to explain complex insights in an accessible manner to both technical and non-technical audiences Independence in managing one’s workload and priorities What You'll Get: The opportunity to shape the foundational software services of a growing company A role that balances innovation and incremental improvement A dynamic and collaborative engineering team Competitive benefits and compensation including stock options A supportive environment that encourages innovation and personal growth