Deepgram

Company Overview Deepgram is the leading platform underpinning the emerging trillion-dollar Voice AI economy, providing real-time APIs for speech-to-text (STT), text-to-speech (TTS), and building production-grade voice agents at scale. More than 200,000 developers and 1,300+ organizations build voice offerings that are ‘Powered by Deepgram’, including Twilio, Cloudflare, Sierra, Decagon, Vapi, Daily, Cresta, Granola, and Jack in the Box. Deepgram’s voice-native foundation models are accessed through cloud APIs or as self-hosted and on-premises software, with unmatched accuracy, low latency, and cost efficiency. Backed by a recent Series C led by leading global investors and strategic partners, Deepgram has processed over 50,000 years of audio and transcribed more than 1 trillion words. There is no organization in the world that understands voice better than Deepgram. Company Operating Rhythm At Deepgram, we expect an AI-first mindset—AI use and comfort aren’t optional, they’re core to how we operate, innovate, and measure performance. Every team member who works at Deepgram is expected to actively use and experiment with advanced AI tools, and even build your own into your everyday work. We measure how effectively AI is applied to deliver results, and consistent, creative use of the latest AI capabilities is key to success here. Candidates should be comfortable adopting new models and modes quickly, integrating AI into their workflows, and continuously pushing the boundaries of what these technologies can do. Additionally, we move at the pace of AI. Change is rapid, and you can expect your day-to-day work to evolve just as quickly. This may not be the right role if you’re not excited to experiment, adapt, think on your feet, and learn constantly, or if you’re seeking something highly prescriptive with a traditional 9-to-5. The Opportunity Deepgram is looking for a Corporate Account Executive to drive new customers and revenue to our rapidly growing company. You will have the opportunity to sell a patented world-class voice AI platform that has been enabling our customers to achieve things previously not attainable. We are looking for hungry and talented sales professionals to help us take our top-line revenue to new heights! What You'll Do Self-prospecting to build a strong sales pipeline of new logos, striving to exceed quarterly and annual sales targets, as well as partnering with the Marketing and SDR teams to generate meetings Work closely with cross-functional teams (especially Sales Ops and Sales Engineers) to ensure sales effectiveness Have a depth of understanding regarding customer needs in the voice AI space, competition, and Deepgram products to be able to articulate Deepgram’s value proposition fully to highly technical buyers Establish and maintain relationships with key stakeholders, work with CSMs to drive upsell opportunities and manage existing accounts ongoing You’ll Love This Role If You Value having leadership that has tenure and a track record of success Thrive working with A Players as cross-functional partners across GTM Understand the importance of selling a product that is market validated and can deliver on its technical promise Believe there should be no cap to upside and want control of account up-sell potential Are passionate about what Deepgram is building and how we are changing what is possible with speech It’s Important to Us That You Have Proven experience in a technical full-cycle sales role Experience building your own pipeline from scratch and closing accounts Consistent overachievement against sales targets in past experiences Strong written and verbal communication skills Empathy and a unique ability to understand customer needs Highly organized with exceptional follow-up skills due to managing multiple opportunities at any given time Ability to drive a consistent and repeatable sales process with a coachable/adaptable mindset based on other rep succes

Company Overview Deepgram is the leading platform underpinning the emerging trillion-dollar Voice AI economy, providing real-time APIs for speech-to-text (STT), text-to-speech (TTS), and building production-grade voice agents at scale. More than 200,000 developers and 1,300+ organizations build voice offerings that are ‘Powered by Deepgram’, including Twilio, Cloudflare, Sierra, Decagon, Vapi, Daily, Cresta, Granola, and Jack in the Box. Deepgram’s voice-native foundation models are accessed through cloud APIs or as self-hosted and on-premises software, with unmatched accuracy, low latency, and cost efficiency. Backed by a recent Series C led by leading global investors and strategic partners, Deepgram has processed over 50,000 years of audio and transcribed more than 1 trillion words. There is no organization in the world that understands voice better than Deepgram. Company Operating Rhythm At Deepgram, we expect an AI-first mindset—AI use and comfort aren’t optional, they’re core to how we operate, innovate, and measure performance. Every team member who works at Deepgram is expected to actively use and experiment with advanced AI tools, and even build your own into your everyday work. We measure how effectively AI is applied to deliver results, and consistent, creative use of the latest AI capabilities is key to success here. Candidates should be comfortable adopting new models and modes quickly, integrating AI into their workflows, and continuously pushing the boundaries of what these technologies can do. Additionally, we move at the pace of AI. Change is rapid, and you can expect your day-to-day work to evolve just as quickly. This may not be the right role if you’re not excited to experiment, adapt, think on your feet, and learn constantly, or if you’re seeking something highly prescriptive with a traditional 9-to-5. The Opportunity: This is an early hire in the <u>Deepgram For Restaurants</u> business and the person will start off owning in-market customer deployments. You will lead end-to-end execution of our AI implementations – connecting dots and solving problems between the nexus of the customer (both corporate and in-store employees, and consumers) as well as the Deepgram for Restaurants product/software team. The mission of the job is to make the product work like magic at each customer deployment, build momentum to expand within each customer and open pathways into new logos. What You’ll Do Deeply understand our customers business – even better than they do – and be an expert on Deepgram’s product offerings. Partner with our Sales, Product, and Engineering to scope, build, and ship AI agents that handle thousands of customer interactions a day. Serve as the primary point of contact for large enterprise stakeholders and ensure flawless delivery of complex AI solutions across enterprise deployments Monitor performance, adoption, and feedback from live deployments Translate field insights into actionable product requirements for eng/AI teams Help define and refine ROI metrics that drive large expansion deals It’s Important To Us That You Have Strong customer-facing instincts: can manage corporate relationships and can anticipate and avoid issues, deftly de-escalate problems, and build confidence and evangelical support from customer decision makers Deep curiosity and operational empathy — loves to spend time in-store where the magic happens and you think of yourself as an AI user anthropologist Although this is not explicitly a product management role, you have a product management “vibe” and any engineer interfacing with you would think you are a product manager High slope: Learns fast, goes beyond role boundaries, thrives in ambiguity, play maker orientation, focus on doing what is right, intense need to win It Would Be Great if You Had Experience in QSR, retail, or field operations. Previous early-stage startup experience. Exposure to data labeling, product ops, or implementation at

Company Overview Deepgram is a foundational AI company building state of the art, production-ready AI models that streamline human-computer interaction and amplify productivity. By enabling seamless communication between humans and machines, we believe we can harness the untapped potential of AI and help pave the way for a more productive future. We passionately believe in the potential of audio data to transform lives, businesses, and interactions across the globe - which is why Deepgram is trusted by well-respected companies like NASA, Twilio, Auth0, and Spotify to push the boundaries of what is possible in voice technology! The Opportunity At Deepgram, we spend every day tackling big, real-world challenges in voice. Our customers hire us to solve their hardest problems, taking real, complex audio and transforming it into novel insights. And to raise the bar, everything we build needs scale in its DNA. We aren’t content with simple horizontal scaling: we intend to replace entire data centers dedicated to speech analytics with a single rack of servers. These challenges demand creativity and innovative problem-solving every day. As a Research Scientist at Deepgram, you’ll have the freedom to explore and uncover breakthroughs. You’ll also have a mandate to build -- applying the latest advancements in deep learning to develop accurate and performant voice AI models. You will collaborate with product & engineering to help deploy these models in the most scalable speech API on the planet. We look forward to you bringing your whole self to work, sharing learnings from your latest experiments, and collaborating with us to advance the state of AI and voice technology. The Role Deepgram is currently looking for an experienced Research Scientist who has worked extensively on building models to solve hard problems in voice AI domains including automatic speech recognition (ASR), text-to-speech (TTS), diarization and speaker identification, language detection, or code switching. Voice AI is a challenging problem space which involves dealing with raw audio waveforms generated by the human voice. The complexity of audio data poses unique infrastructure, engineering, and modeling challenges which are orders of magnitude more difficult than working with text. You should have extensive experience working on the hard technical aspects around deep learning for audio such as speech data curation and characterization, development of expressive and efficient neural network architectures for speech, distributed training at large-scales, and optimization of speech models for inference at scale. What You’ll Do Stay up to date with the latest advances in deep learning with a particular eye towards their implications and applications within our products. Design and carry out experimental programs to build new voice AI models that solve critical problems for our customers. Drive large-scale training jobs successfully on distributed computing infrastructure. Optimize model architecture to make them as fast and memory-efficient as possible; deploy new models into production for use at massive scale. Document and present results and complex technical concepts clearly for internal and external audiences You’ll Love This Role If You Are passionate about AI and excited about working on state of the art speech research Enjoy building from the ground up and love to create new systems from scratch Are obsessed with building and shipping practical solutions to real world problems Are data-driven and prefer to solve problems using iterative experimentation Have strong communication skills and are able to translate complex concepts in simple terms, depending on the target audience It’s Important To Us That You Have Prior industry experience in building deep learning models to solve audio problems, with a solid understanding toward the applications and implications of different neural network types, architectures, and loss mechanisms. Proven experience build

Company Overview Deepgram is the leading platform underpinning the emerging trillion-dollar Voice AI economy, providing real-time APIs for speech-to-text (STT), text-to-speech (TTS), and building production-grade voice agents at scale. More than 200,000 developers and 1,300+ organizations build voice offerings that are ‘Powered by Deepgram’, including Twilio, Cloudflare, Sierra, Decagon, Vapi, Daily, Cresta, Granola, and Jack in the Box. Deepgram’s voice-native foundation models are accessed through cloud APIs or as self-hosted and on-premises software, with unmatched accuracy, low latency, and cost efficiency. Backed by a recent Series C led by leading global investors and strategic partners, Deepgram has processed over 50,000 years of audio and transcribed more than 1 trillion words. There is no organization in the world that understands voice better than Deepgram. Company Operating Rhythm At Deepgram, we expect an AI-first mindset—AI use and comfort aren’t optional, they’re core to how we operate, innovate, and measure performance. Every team member who works at Deepgram is expected to actively use and experiment with advanced AI tools, and even build your own into your everyday work. We measure how effectively AI is applied to deliver results, and consistent, creative use of the latest AI capabilities is key to success here. Candidates should be comfortable adopting new models and modes quickly, integrating AI into their workflows, and continuously pushing the boundaries of what these technologies can do. Additionally, we move at the pace of AI. Change is rapid, and you can expect your day-to-day work to evolve just as quickly. This may not be the right role if you’re not excited to experiment, adapt, think on your feet, and learn constantly, or if you’re seeking something highly prescriptive with a traditional 9-to-5. Deepgram is looking for an Outbound Sales Development Representative to drive new customers and revenue to our rapidly growing company. You will create sales opportunities for Deepgram as you share our mission with CTOs, VPs of Product, and CEOs. You are a critical component in Deepgram’s Revenue organization and will play a pivotal role in growing our top-line revenue to new heights! What You'll Do Work with our Partnerships team, Account Executives, and your fellow SDRs to build a strong sales pipeline of new logos, striving to exceed quarterly sales targets Work closely with cross-functional teams (especially Sales Ops and Sales Engineers) to ensure sales effectiveness Have a depth of understanding regarding customer needs in the ASR space, competition, and Deepgram products to be able to fully articulate our value proposition Research companies to find new speech recognition use cases and opportunities in the market You’ll Love This Role If You Value having leadership that has tenure and a track record of success Thrive working with A Players as cross-functional partners across GTM Understand the importance of selling a product that is market validated and can deliver on its technical promise Are passionate about what Deepgram is building and how we are changing what is possible with speech Are eager to launch your sales career towards enterprise sales It’s Important to Us That You Have Strong written and verbal communication skills Empathy and a unique ability to understand customer needs Strong organizational and exceptional time-management skills due to reaching out to many different companies every day Ability to deliver results to our customers and the Deepgram team It Would Be Great If You Had Prior sales experience, especially selling a technical product to technical decision makers Experience prospecting companies that fit an ideal customer profile and understanding their business Consistently overachieved against sales targets in past experiences Benefits & Perks* Holistic health Medical, dental, vision benefits Annual wellness stipend Mental health

Company Overview Deepgram is the leading platform underpinning the emerging trillion-dollar Voice AI economy, providing real-time APIs for speech-to-text (STT), text-to-speech (TTS), and building production-grade voice agents at scale. More than 200,000 developers and 1,300+ organizations build voice offerings that are ‘Powered by Deepgram’, including Twilio, Cloudflare, Sierra, Decagon, Vapi, Daily, Cresta, Granola, and Jack in the Box. Deepgram’s voice-native foundation models are accessed through cloud APIs or as self-hosted and on-premises software, with unmatched accuracy, low latency, and cost efficiency. Backed by a recent Series C led by leading global investors and strategic partners, Deepgram has processed over 50,000 years of audio and transcribed more than 1 trillion words. There is no organization in the world that understands voice better than Deepgram. Company Operating Rhythm At Deepgram, we expect an AI-first mindset—AI use and comfort aren’t optional, they’re core to how we operate, innovate, and measure performance. Every team member who works at Deepgram is expected to actively use and experiment with advanced AI tools, and even build your own into your everyday work. We measure how effectively AI is applied to deliver results, and consistent, creative use of the latest AI capabilities is key to success here. Candidates should be comfortable adopting new models and modes quickly, integrating AI into their workflows, and continuously pushing the boundaries of what these technologies can do. Additionally, we move at the pace of AI. Change is rapid, and you can expect your day-to-day work to evolve just as quickly. This may not be the right role if you’re not excited to experiment, adapt, think on your feet, and learn constantly, or if you’re seeking something highly prescriptive with a traditional 9-to-5. The Opportunity: We are seeking a Software Engineer to join <u>Deepgram for Restaurants</u>- a new, vertically focused business unit dedicated to solving the toughest problems in the space, working alongside Deepgram’s core research teams. We’ll be working directly with leading restaurant enterprises and leading restaurant technology partners to uncover and solve the highest-impact problems in the space. Early focus areas include: Ultra-robust ASR in noisy, multi-mic environments High-accuracy, menu-aware drive-thru and phone ordering agents Real-time analytics and operational intelligence Deeper, more reliable in-restaurant hardware integration We are already partnering with several leading brands and will continue expanding these efforts What You’ll Do Design, develop, and maintain scalable, high-performance backend systems for our automated order-taking platform Collaborate closely with our team to ensure the seamless integration of our backend with our ML models and client devices Monitor and optimize the performance of our backend systems in production environments Build and maintain integrations with 3rd party restaurant software systems like POS, loyalty, payment gateways, and customer data platforms Implement best practices in system design, code quality, and testing to ensure a reliable, secure, and maintainable system Optimize AI pipeline to improve performance in challenging audio environments, robustly handle ambiguous customer requests, and rapidly scale to new menus Push the very boundaries of LLMs and voice AI technology to solve one of the technology industry’s historically elusive challenges Run experiments to validate the product impact of new functionality It’s Important To Us That You Have Bachelor's or Master's degree in Computer Science, Engineering, or a related field 4+ years of hands-on experience in developing, implementing, and maintaining backend infrastructure in production environments Proven track record of building and deploying scalable, high-performance backend systems Experience with cloud-based infrastructure and deployment technologies,