Credal.ai

About us Our mission at Credal is to harness frontier AI for everyone building a better future. We accelerate the most complex, sophisticated operations of the most impactful institutions, while weaving security and governance into every part of our product. Our customers include the U.S. Dept of Health and Human Services, MongoDB, Comcast NBC Universal, Lattice, Wise (Transferwise), Checkr, and incident.io among others. We’ve raised over $10m to date with a ton of runway. You’ll join a team of Thoughtful Doers™ from places like Palantir, Cruise, Meta, Uber, and Google. 📍 This is an onsite role based in our NY office About the role Forward Deployed Engineering (FDE) means embedding directly with organizations that rely on us, particularly those pursuing incredibly important missions in healthcare, tech, robotics, etc., to help them deliver critical outcomes and make our core product even better in the process. FDE responsibilities look similar to those of a small startup CTO: you’ll work independently or in small teams and own end-to-end execution of high stakes projects. By joining Credal as an FDE, you are leapfrogging your rate of learning and impact on the world. “Forward Deployed Engineering” was pioneered by Palantir: Credal’s founders and core team were top flight Palantir Forward Deployed Engineers and worked in some of the highest stakes engineering environments in the world (fun fact: our CTO wrote Palantir’s FDE job description!) About you Much of Credal’s existing product has come out of learnings from customers! You think critically, creatively, and empathetically about what will really help our users and make our product better long term You’re technical, curious, analytical, and love coming up with the right product for users’ problems You’re a people person who loves working with leaders and end users alike, iterating on approaches and code to win You embrace real world complexity, messiness and ambiguity, versus preferring being fed other peoples’ tidy Jira tickets You believe technology is a tool to use to build, not an end unto itself Benefits and work environment Free team lunch & dinner Housing subsidy for employees who live near the office. High quality health coverage including HSA options Vision, dental, life, disability coverage Regular team activities & offsite events Unlimited PTO In-person at our big office in Dumbo with stocked kitchen and views of the bridge 🙂 Interview process Intro conversation with CTO or COS Virtual tech screen Onsite to meet our engineering team and CEO References (we check references on everyone at Credal to make sure all your future coworkers are world class and great to be around) More about us We’ve built the industry’s highest ceiling and most secure Action & Agent building platform for sticky, custom AI workflows. Use cases span countless domains, including: KYC, anti-money laundering, healthcare regulation, climate standards setting, cybersecurity, sales, people, IT, and customer support. Cultural principles Team of 13 with 9 engineers 7-figure ARR No Enterprise Customer has ever churned, >100% NRR Product docs, case studies, blog, podcast

Title: Founding GTM - Deployment Strategist Location: New York About Credal: Credal's mission is to harness frontier intelligence for everyone building a better future. Even though we're a small startup, our customers are some of the world's most important, publicly traded institutions and household names in sustainability, financial services, infrastructure, healthcare, housing, education and more. We focus on the needs of these highly regulated spaces, which means delivering something that: 1. Accelerates the most complex, sophisticated operations, so people can spend more time building great products. 2. Weaves security and governance throughout every part of our product - so that these large institutions can actually use AI tooling in production. Credal isn't trying to be the most famous software company in the world - we're trying to be the most impactful one supporting responsible AI integrations. Ultimately, our customers sign 6 figure contracts with Credal because they're betting on us as a partner that is central to the future of their business. Our use-cases aren't just chat with docs, but core, fundamental operations central to the business; like KYC and AML at Wise, Standards Setting at the IFRS or Infrastructure optimization at Mongodb. We’ve raised $10m in funding and are accelerating into the huge opportunity ahead. Role Overview: As a Deployment Strategist at Credal, you will play a pivotal role in ensuring maximal adoption and value realization from our product across our diverse client base. You will partner with some of the most innovative and regulated institutions to guarantee they can fully utilize our AI platform in their operations. Key Responsibilities: Customer Onboarding: Lead the customer onboarding process ensuring a smooth and effective integration of Credal’s platform into their existing workflows. Relationship Management: Develop and maintain strong relationships with key stakeholders to understand their business needs and how our product can support them. Adoption Monitoring: Track and report on product usage and adoption metrics, identifying areas of success and opportunities for improvement. Feedback Loop: Collect customer feedback and work collaboratively with the product team to inform product development and enhancements. Training & Support: Facilitate training sessions and provide continuous support to customers to drive deeper engagement and help them achieve their goals. Renewal & Upsells: Work strategically with customers and Sales to ensure renewals by highlighting product value and identifying upsell opportunities to expand our presence within client organizations. Advocacy: Serve as a customer advocate internally, ensuring their needs are represented and prioritized in our product roadmap. Qualifications: Exceptional interpersonal and communication skills, with an ability to manage client relationships and influence decisions. Strong problem-solving skills and a proactive attitude towards addressing client challenges. Understanding of AI technologies and their applications is highly desirable. Ability to manage multiple clients simultaneously with excellent organizational skills. Comfort working in a fast-paced, dynamic startup environment. Join us at Credal and become part of a team harnessing frontier intelligence for everyone building a better future in the world’s most critical industries.

We’re looking for a founding BE infrastructure engineer to work closely with our CTO, engineering team, and customers. What you’ll do: Backend or even full-stack development of new platform features and data/SaaS integrations (TypeScript, React) Own our core infrastructure, including: Kubernetes, AWS, Terraform, Helm Charts, vector databases, CI/CD (Argo/Flux) Ensure we can run across cloud and cloud-prem environments: from federal government to Fortune 50 infrastructure Stay as unattractive as possible to nation state actors: our AppSec, vuln management, pen testing and container & cloud security make our adversaries’ efforts as difficult, expensive and unpleasant as possible Build out Bring Your Own Cloud (BYOC) and Multi-Single Tenant (MST) to support federal and regulated enterprise environments Improve platform stability and reliability Engage directly with customers and our GTM team to ensure we’re delivering for our customers Continue raising our bar for engineering excellence You’ll join a team of Thoughtful Doers™ from places like Palantir, Cruise, Meta, Uber, and Google. About you You might be a great fit if you’re a fluent generalist in all things backend who can also contribute to full stack development and cloud & infrastructure. Who you are: Experienced with production systems at scale - ideally in startups Security-minded - all things cyber, AppSec, and cloud security are foundational to you High-ownership - you own things (projects, outcomes, customer unlocks) from ambiguous start to clean finish Thrives in fast-paced environments - sprint cycles, biasing towards action Customer-focused - you care deeply about customers’ challenges and incorporating their feedback Adaptable - able to flex across the broad range of software engineering as needed (infra, BE, ideally even full-stack) We encourage you to apply even if you don’t perfectly match this description but believe you would be a good fit with our values and culture. We embrace driven people who may not fit the mold or check every box. Benefits and work environment Free team lunch & dinner Housing subsidy for employees who live near the office. High quality health coverage including HSA options Vision, dental, life, disability coverage Regular team activities & offsite events Unlimited PTO In-person at our big office in Dumbo with stocked kitchen and views of the bridge 🙂 Interview process Intro conversation with CTO or COS Virtual tech screen Onsite to meet our engineering team and CEO References More about us We accelerate the most complex, sophisticated operations of the most impactful institutions, while weaving security and governance into every part of our product. Our customers include the HHS, MongoDB, Comcast, Lattice, Wise, Checkr, and incident.io among others. Some highlights: Cultural principles Team of 12 with 8 engineers 7-figure ARR No enterprise customer has ever churned, >100% NRR Raised just over $10m to date Product docs, case studies, blog, podcast

We’re looking for a founding full-stack engineer to help us transition from our MVP, with proven market demand from global enterprises, to a scalable, performant architecture while maintaining our industry leading security posture. What you’ll do: Take end-to-end ownership of our core products, built on… Frontend: React, Typescript, NextJS, Tailwind Backend: Typescript, NextJS, Gel/PostgreSQL AI/ML: OpenAI, Anthropic, Cohere, Gemini, Milvus/QDrant/MongoDB Cloud: AWS, Terraform, Helm, Kubernetes Ensure we can successfully sync billions of records into our data platform from our customers’ SaaS tools reliably Engage directly with customers and our GTM team to discover and solve our customers’ most complex and bleeding edge problems Mentor junior engineers and continue raising our bar for engineering excellence You’ll join a team of Thoughtful Doers™ from places like Palantir, Cruise, Meta, Uber, and Google. About you You might be a great fit if you’re a strong developer in all things frontend and backend, with a deep interest in Agentic AI / LLM applications. Who you are: Eager to join our mission of bringing Frontier Intelligence to the industries and institutions that matter the most to human welfare - e.g., healthcare, government, financial infrastructure Coding comes naturally to you, you do it for fun, and excel at it for work Spent 5+ years building software, ideally in excellent engineering cultures You set a high bar for craft and execution, and you’re known as a creative, trusted, resourceful teammate who elevates those around you. High-ownership - owning things (projects, outcomes, customer unlocks) from ambiguous start to clean finish Thrives in fast-paced environments - biasing towards action, not waiting for other people to tell you what to do or how to solve a problem Customer-focused - you care about customers’ challenges and dreams, and are energized by empowering people Doer of things (technical or otherwise) people told you were impossible or foolish before Enjoys mentoring and accelerating people around you that are hungry to learn but may have less experience We encourage you to apply even if you don’t perfectly match this description but believe you would be a good fit with our values and culture. We embrace driven people who may not fit the mold or check every box. Benefits and work environment Free team lunch & dinner Housing subsidy for employees who live near the office. High quality health coverage including HSA options Vision, dental, life, disability coverage Regular team activities & offsite events Unlimited PTO In-person at our big office in Dumbo with stocked kitchen and views of the bridge 🙂 Interview process Intro conversation with CTO or COS Virtual tech screen Onsite to meet our engineering team and CEO References More about us We accelerate the most complex, sophisticated operations of the most impactful institutions, while weaving security and governance into every part of our product. Our customers include the HHS, MongoDB, Comcast, Lattice, Wise, Checkr, and incident.io among others. Some highlights: Cultural principles Team of 12 with 8 engineers 7-figure ARR No enterprise customer has ever churned, >100% NRR Raised just over $10m to date Product docs, case studies, blog, podcast

About us Our mission at Credal is to harness frontier AI for everyone building a better future. We accelerate the most complex, sophisticated operations of the most impactful institutions, while weaving security and governance into every part of our product. Our customers include the U.S. Dept of Health and Human Services, MongoDB, Comcast NBC Universal, Lattice, Wise (Transferwise), Checkr, and incident.io among others. We’ve raised over $10m to date with a ton of runway. You’ll join a team of Thoughtful Doers™ from places like Palantir, Cruise, Meta, Uber, and Google. 📍 Credal is in-person in our spacious NYC office with meals provided. About the role 50% Infrastructure generalist and 50% Backend-focused software engineer! Infra Help run our core infrastructure including: Kubernetes cluster, terraform, CI/CD, testing infra Manage our on-prem and cloud-prem customer deployments Make Credal’s security & compliance as unattractive as possible to nation state actors Engage directly with our customers’ IT and infosec Backend Develop new features and integrations primarily in TypeScript (we love a modern strictly typed language!) Make architecture decisions to help our team move fast and deliver Design data models, migrations, and systems to help keep Credal bleeding edge About you You’re a hungry, curious generalist You’re not a Jira monkey but own whole projects (customer wins, new features, outcomes) from hazy start to strong finish You’re a people person and down to work directly with our customers You’re security minded, put protecting user’s data first, and keen to sharpen your skills around application security, cloud security, infosec You don’t have to be… Expert in everything infra related Expert in everything security related A Leetcode wizard Benefits and work environment We reject toxicity and we embrace care for each other. A magical company culture and your wellbeing is leadership's top priority. Every decision we make as a company is evaluated through that lens. Opportunities to network, grow, and advance quickly. We're a small, but rapidly expanding, team - and we always aim to promote from within first. Free team lunch & dinner. Situational hybrid work flexibility. High quality health coverage, including great mental health benefits, for you and your immediate family. This includes comprehensive and HSA options. Industry-leading vision, dental, life, disability coverage. We encourage you to take up to 12 weeks of parental leave after the birth or adoption of a child. Regular team activities & offsite events (last year we went to Turks and Caicos for a hackathon week!) Unlimited PTO - and unlike some other companies, we're serious about you taking the time you need to recharge and be the best you can be! We also offer a guaranteed two weeks off during the last two weeks of December when the entire company goes on vacation! A generous housing subsidy for those who choose to live in Brooklyn. Our spacious office in Dumbo has a stocked kitchen and views of the bridge. More about us We’ve built the industry’s highest ceiling and most secure Action & Agent building platform for sticky, custom AI workflows. Use cases span countless domains, including: KYC, anti-money laundering, healthcare regulation, climate standards setting, cybersecurity, sales, people, IT, and customer support. Cultural principles Team of 13 with 9 engineers. 7-figure ARR. No Enterprise Customer has ever churned, >100% NRR. Product docs, case studies, blog, podcast

About us Our mission at Credal is to harness frontier AI for everyone building a better future. We accelerate the most complex, sophisticated operations of the most impactful institutions, while weaving security and governance into every part of our product. Our customers include the U.S. Dept of Health and Human Services, MongoDB, Comcast NBC Universal, Lattice, Wise (Transferwise), Checkr, and incident.io among others. We’ve raised over $10m to date with a ton of runway. You’ll join a team of Thoughtful Doers™ from places like Palantir, Cruise, Meta, Uber, and Google. 📍 This is an onsite role based in our NY office About the role We’re looking for a founding frontend & UX focused engineer to help us build on our product progress with proven market demand from global enterprises. What you’ll do: Own our Agent Builder Experience and help users of all technical levels harness frontier intelligence Contribute to architecture, design decisions, and code and product quality strategy Engage directly with customers and our GTM team to discover and solve our customers’ most complex and bleeding edge problems Mentor junior engineers and continue raising our bar for engineering excellence Take end-to-end ownership of our core products. We currently build with the following, but are not precious about specific technologies and instead care about whatever it takes to get the job done: Frontend: React, Typescript, NextJS, Tailwind Backend: Typescript, Temporal, NextJS, Gel/PostgreSQL About you You might be a great fit if you’re a strong frontend-focused senior engineer who can flex into design and full stack software engineering. You have a deep interest in Agentic AI & LLM applications, even if you don't have existing AI experience. Eager to join our mission of bringing Frontier Intelligence to the industries and institutions that matter the most to human welfare - e.g., healthcare, government, financial infrastructure Coding comes naturally to you, you do it for fun, and excel at it for work 4+ years building software with a focus on frontend & UX, ideally in excellent engineering cultures You set a high bar for craft and execution, and you’re known as a creative, trusted, resourceful teammate who elevates those around you. High-ownership - owning things (projects, outcomes, customer unlocks) from ambiguous start to clean finish Thrives in fast-paced environments - biasing towards action, not waiting for other people to tell you what to do or how to solve a problem Customer-focused - you care about customers’ challenges and dreams, and are energized by empowering people Doer of things (technical or otherwise) people told you were impossible or foolish before Enjoys mentoring and accelerating people around you that are hungry to learn but may have less experience We encourage you to apply even if you don’t perfectly match this description but believe you would be a good fit with our values and culture. We embrace driven people who may not fit the mold or check every box. Benefits and work environment Free team lunch & dinner Housing subsidy for employees who live near the office. High quality health coverage including HSA options Vision, dental, life, disability coverage Regular team activities & offsite events Unlimited PTO In-person at our big office in Dumbo with stocked kitchen and views of the bridge 🙂 Interview process Intro conversation with CTO or COS Virtual tech screen Onsite to meet our engineering team and CEO References (we check references on everyone at Credal to make sure all your future coworkers are world class and great to be around) More about us We’ve built the industry’s highest ceiling and most secure Action & Agent building platform for sticky, custom AI workflows. Use cases span countless domains, including: KYC, anti-money laundering, healthcare regulation, climate standards setting, cybersecurity, sales, people, IT, and customer support. Cultural principles Team of 13 with 9 engineers 7-figure ARR N