Collectly

About Collectly: Collectly is a fast-growing healthcare tech startup leading the charge in transforming the U.S. healthcare market through AI-driven innovation. In the U.S., millions of patients interact with healthcare providers daily, navigating a system that often struggles with inefficiencies, administrative burdens, and suboptimal financial experiences.   At the forefront of the AI boom, Collectly is redefining revenue cycle management (RCM) by applying cutting-edge artificial intelligence to automate workflows, streamline billing processes, and create seamless financial experiences. Our solutions are designed to tackle some of the biggest challenges in healthcare: accelerating cash flow, reducing administrative overhead, and elevating the patient experience during critical non-clinical touchpoints.   By simplifying billing for providers and elevating the patient financial experience, Collectly empowers healthcare organizations to thrive in a rapidly evolving healthcare landscape.   We empower healthcare providers to focus on what matters most—delivering care.   The Opportunity: We’re hiring a high-performing Enterprise Account Executive to take full ownership of the sales cycle, from sourcing and discovery to closing six-figure deals with strategic healthcare providers. This is a rare opportunity to join a rocketship early, shape our GTM motion, and directly impact growth.   What Makes a Top AE at Collectly? Our most successful AEs are: - Ownership-driven – they think like founders, not just sellers.   - Exceptionally curious – always asking "why" and digging deeper into customer pain.   - Strategic & gritty – thoughtful in approach, relentless in execution.   - Coachability meets confidence – quick learners with high standards and no ego.   - Mission-aligned – energized by contributing to something bigger than themselves. What You’ll Do: Own the full sales cycle: prospect, discover, demo, negotiate, and close. Build a territory from scratch through highly strategic outbound and multi-channel campaigns. Develop trust and rapport with C-suite and VP-level stakeholders in health systems and medical groups. Tailor demos that highlight value and solve meaningful financial and operational problems. Collaborate with sales leadership to refine our ideal customer profile, messaging, and ICP penetration strategy. Use tools like Salesforce, ChatGPT, Gong, and LinkedIn Sales Navigator to manage and advance deals. Help shape our GTM strategy by sharing on-the-ground feedback and market intelligence. Consistently exceed quota and meet pipe generation goals Who You Are: 4+ years of full-cycle SaaS closing experience in a B2B SaaS Healthcare Tech organization Proven hunter with a track record of success in outbound prospecting and self-sourced pipeline. Strong communicator (written and verbal) with excellent discovery and storytelling skills. Experience selling to mid-market or enterprise buyers; familiarity with multi-stakeholder and six-figure deals. High adaptability—you thrive in a fast-moving, high-change environment. Why You’ll Love It Here: Uncapped Earning Potential: Our accelerators rewards top performance, giving you the opportunity to exceed your goals and maximize your earnings. Unlimited PTO: We believe in work-life balance and encourage you to recharge when you need it. Comprehensive Health Coverage: Fully paid medical, dental, and vision insurance for you and your dependents, because your well-being matters to us. Equity Opportunities: Share in our success with stock options - your hard work will drive our growth. Retirement Planning Made Easy: Enjoy a 401(k) with a generous company match to secure your future. Student Loan Support: We help lighten the load with contributions toward your student loans. Compensation: $300,000 per year (Base + Uncapped Commission, Equity Included)

About Collectly: Collectly is a fast-growing healthcare tech startup leading the charge in transforming the U.S. healthcare market through AI-driven innovation. In the U.S., millions of patients interact with healthcare providers daily, navigating a system that often struggles with inefficiencies, administrative burdens, and suboptimal financial experiences.   At the forefront of the AI boom, Collectly is redefining revenue cycle management (RCM) by applying cutting-edge artificial intelligence to automate workflows, streamline billing processes, and create seamless financial experiences. Our solutions are designed to tackle some of the biggest challenges in healthcare: accelerating cash flow, reducing administrative overhead, and elevating the patient experience during critical non-clinical touchpoints.   By simplifying billing for providers and elevating the patient financial experience, Collectly empowers healthcare organizations to thrive in a rapidly evolving healthcare landscape.   We empower healthcare providers to focus on what matters most—delivering care.   The Opportunity: We’re hiring a high-performing Enterprise Account Executive to take full ownership of the sales cycle, from sourcing and discovery to closing six-figure deals with strategic healthcare providers. This is a rare opportunity to join a rocketship early, shape our GTM motion, and directly impact growth.   What Makes a Top AE at Collectly? Our most successful AEs are: - Ownership-driven – they think like founders, not just sellers.   - Exceptionally curious – always asking "why" and digging deeper into customer pain.   - Strategic & gritty – thoughtful in approach, relentless in execution.   - Coachability meets confidence – quick learners with high standards and no ego.   - Mission-aligned – energized by contributing to something bigger than themselves.   Please note: This role is hybrid - candidates located in the San Francisco Bay Area only will be considered. What You’ll Do: Own the full sales cycle: prospect, discover, demo, negotiate, and close. Build a territory from scratch through highly strategic outbound and multi-channel campaigns. Develop trust and rapport with C-suite and VP-level stakeholders in health systems and medical groups. Tailor demos that highlight value and solve meaningful financial and operational problems. Collaborate with sales leadership to refine our ideal customer profile, messaging, and ICP penetration strategy. Use tools like Salesforce, ChatGPT, Gong, and LinkedIn Sales Navigator to manage and advance deals. Help shape our GTM strategy by sharing on-the-ground feedback and market intelligence. Consistently exceed quota and meet pipe generation goals Who You Are: 4+ years of full-cycle SaaS closing experience (ideally in a fast-paced startup or healthcare/fintech vertical). Proven hunter with a track record of success in outbound prospecting and self-sourced pipeline. Strong communicator (written and verbal) with excellent discovery and storytelling skills. Experience selling to mid-market or enterprise buyers; familiarity with multi-stakeholder and six-figure deals. High adaptability—you thrive in a fast-moving, high-change environment. SF Bay Area-based and comfortable working 3 days a week in our office. Why You’ll Love It Here: Uncapped Earning Potential: Our accelerators rewards top performance, giving you the opportunity to exceed your goals and maximize your earnings. Unlimited PTO: We believe in work-life balance and encourage you to recharge when you need it. Comprehensive Health Coverage: Fully paid medical, dental, and vision insurance for you and your dependents, because your well-being matters to us. Equity Opportunities: Share in our success with stock options - your hard work will drive our growth. Retirement Planning Made Easy: Enjoy a 401(k) with a generous company match to secure your future. Student Loan Support: We help lighten the load with contributions toward your student loans. Compensation

About Collectly Collectly is a fast-growing healthcare technology company transforming revenue cycle management (RCM) through AI-driven automation. Millions of patients navigate inefficient billing systems every day, while providers face delayed payments, rising administrative burden, and operational complexity. Collectly applies artificial intelligence to automate workflows, accelerate cash flow, and modernize the patient financial experience; enabling healthcare organizations to operate more efficiently and focus on delivering care.  There could not be a hotter space to play in. Healthcare is a $4.9T industry and is adopting AI technology at 2.2x the rate of the rest of the economy.  RCM is at the heart of this transformation as it has a clear and demonstrable ROI to our customers.    The Opportunity We are seeking a Enterprise Customer Success Manager  to help us foster strong relationships and growth within our existing customer base. This is an exciting opportunity to get in at the ground floor within our existing customer base. This is an exciting opportunity to get in at the ground floor with maximum potential for career growth and the ability to make an immediate impact on the success of our customers. Our ideal candidate has experience as a Enterprise Customer Success Manager in a SaaS startup environment.  Please Note: This role is hybrid - candidates located in the San Francisco Bay Area only will be considered. Key Responsibilities Cultivate strong relationships with enterprise customers, developing tailored success plans to drive product adoption, growth, and retention Proactively communicate new features and enhancements to the Collectly product, ensuring customers are informed and engaged Conduct comprehensive training sessions for new users on the Collectly platform, enabling them to maximize its benefits Collaborate closely with the product team to align the product roadmap with customer needs, ensuring ongoing relevance and value Facilitate Quarterly Business Reviews (QBRs) with key stakeholders from medium-sized accounts, driving strategic discussions and identifying opportunities for mutual growth Harness customer relationships to create compelling case studies, secure referrals, and generate positive reviews for Collectly Serve as the primary point of contact for customer inquiries and escalations, providing timely and effective resolutions Monitor customer usage and performance metrics, identifying trends and opportunities to optimize their experience and drive increased value Collaborate with the sales team to identify expansion opportunities within existing accounts, helping to drive upsell and cross-sell initiatives Act as a customer advocate within the company, ensuring that customer feedback and insights are shared across relevant teams to drive continuous improvement Stay informed about industry trends and best practices, leveraging this knowledge to provide strategic guidance and advice to customers Participate in relevant industry events and conferences to network with customers and industry peers, representing Collectly as a thought leader in the space What Success Looks Like: Within the first 90 days, this leader will: Complete onboarding and develop a deep understanding of Collectly's platform, RCM workflows, and the competitive landscape Conduct introductory meetings with all assigned enterprise accounts to establish relationships and assess health, risks, and opportunities Shadow QBRs and customer escalations to understand existing processes and customer expectations Identify and develop tailored action plans for all assigned accounts, prioritizing by health score, renewal timeline, and expansion potential Over two quarters, success includes: Own and execute QBRs across the full enterprise book, with executive-level stakeholder participation Achieve a net revenue retention (NRR) target of 120%+ across managed accounts Drive measurable product adoption improvements across the portfolio, t

About Collectly Collectly is a fast-growing healthcare technology company transforming revenue cycle management (RCM) through AI-driven automation. Millions of patients navigate inefficient billing systems every day, while providers face delayed payments, rising administrative burden, and operational complexity. Collectly applies artificial intelligence to automate workflows, accelerate cash flow, and modernize the patient financial experience; enabling healthcare organizations to operate more efficiently and focus on delivering care. There could not be a hotter space to play in.  Healthcare is a $4.9T industry and is adopting AI technology at 2.2x the rate of the rest of the economy.  RCM is at the heart of this transformation as it has a clear and demonstrable ROI to our customers.   The Opportunity We are hiring a Founding Product Marketing Manager to bridge the gap between our product, customers, and market. You'll own go-to-market strategy for product launches, build compelling messaging, and create content that showcases customer value and success. This role is perfect for someone passionate about storytelling, positioning, and enabling sales with the right narratives. Key Responsibilities: Develop positioning and messaging frameworks that clearly differentiate Collectly in the market. Lead GTM plans for new product launches and feature rollouts, including messaging, collateral, and enablement. Create high-impact customer marketing assets; case studies, testimonials, video spotlights, and customer stories. Partner with Sales and Customer Success to amplify customer advocacy and expand adoption. Drive voice-of-customer initiatives, gathering feedback and insights to inform product and marketing strategy. Build and maintain sales enablement resources (battle cards, pitch decks, one-pagers) along with the support of head of sales enablement. Analyze competitive landscape and market trends to refine Collectly's positioning. What Success Looks Like: Within the first 90 days, you will: Rapidly ramp on product, ICP, and competitive landscape - becoming deeply fluent in how we win. Refine core positioning and upgrade key messaging and sales assets. Deliver enablement used in active deals and stand up a repeatable GTM launch framework. Identify the highest-leverage gaps in how we position and sell - and begin closing them. Over two quarters, success includes: Improved win rates and sales efficiency driven by stronger positioning and enablement. Consistent, high-quality product and feature launches. A steady pipeline of customer proof (case studies, references) used across the funnel. Clear, differentiated category narrative and alignment across Product, Sales, and Marketing. Required Qualifications: 5+ years of experience in B2B SaaS Product Marketing, Customer Marketing in a SaaS healthcare tech environment. Background in healthcare, RCM, or EHR ecosystems. Strong story telling ability - can translate technical features into clear, compelling customer benefits. Experience building GTM launch plans and enablement assets that drive adoption. Exceptional written and verbal communication skills. Comfortable interviewing customers, building case studies, and creating advocacy programs. Highly collaborative, able to work across Product, Sales, and Marketing. Familiarity with sales enablement tools and platforms. Alignment with Collectly's GTM Values: We are owners - we have humility and put the team first. We know our numbers - we are data-driven and understand how to impact our business internally and our customers' business externally. We are AI powered - we automate easy repetitive tasks and research so we can solve harder problems and have a greater impact. We are one with the Buffalo - we expect that there will be challenges along the way and, like the Buffalo, we confront these challenges head on by running INTO the storm. Core Competencies: Strong positioning and narrative development - can translate product into cl

About Collectly Collectly is a fast-growing healthcare technology company transforming revenue cycle management (RCM) through AI-driven automation. Millions of patients navigate inefficient billing systems every day, while providers face delayed payments, rising administrative burden, and operational complexity. Collectly applies artificial intelligence to automate workflows, accelerate cash flow, and modernize the patient financial experience; enabling healthcare organizations to operate more efficiently and focus on delivering care. There could not be a hotter space to play in. Healthcare is a $4.9T industry and is adopting AI technology at 2.2x the rate of the rest of the economy. RCM is at the heart of this transformation as it has a clear and demonstrable ROI to our customers. The Opportunity We are hiring a Director of Enterprise Sales to lead and elevate our enterprise revenue motion during a critical phase of growth. This leader will manage a team of experienced Enterprise Account Executives and be responsible for driving predictable revenue performance through stronger pipeline discipline, sharper enterprise deal strategy, and rigorous execution. This is a hands-on leadership role for an operator who can step into complex deals, elevate diagnostic depth, strengthen outbound accountability, and build the operating cadence required to win consistently. We are not seeking a passive forecast manager. We are looking for a leader who improves how enterprise sales is executed. Please note: This role is hybrid - candidates located in the San Francisco Bay Area only will be considered. Key Responsibilities Lead Enterprise Revenue Performance Manage and coach 6 Enterprise Account Executives selling into healthcare organizations. Improve discovery depth, workflow diagnosis, and economic value articulation. Standardize deal strategy reviews and win-plan development. Increase qualified-to-close conversion rates and reduce performance variance. Strengthen Pipeline Health and Discipline Establish clear expectations for pipeline coverage and opportunity creation. Reinforce AE ownership of prospecting and outbound consistency. Inspect leading indicators across pipeline stages to identify gaps early. Partner with Sales Development and Marketing to improve meeting quality and early-stage conversion. Lean into key partnerships to help drive top of funnel and increase win rates. Elevate Strategic Execution Join strategic calls and materially improve outcomes. Diagnose stalled opportunities and define actionable paths to close or disqualify. Help your team connect pain to value and quantify impact to strengthen the business case in key deals. Coach reps in real time and in Gong on executive engagement, urgency creation, and multi-threading. Run plays to compete and win when there is an identified project, and slow down and educate when we’re creating the project. Identify opportunities to improve the overall motion and partner with the VP of Sales and Executive team to drive change across the GTM organization. Build Operating Cadence Implement disciplined weekly inspection rhythms (pipeline, deal reviews, forecasting). Use conversion data to inform coaching priorities and performance management. Drive accountability while fostering a culture of ownership and continuous improvement. What Success Looks Like Within the first 90 days, this leader will: Establish consistent and effective deal review cadence. Improve strategic clarity across active enterprise opportunities. Increase diagnostic rigor in discovery conversations. Strengthen pipeline coverage visibility and inspection. Bring structure and accountability to the enterprise sales motion. Over two quarters, success includes: Measurable improvement in conversion rates. Improved pipeline quality and coverage consistency. Reduced performance variance across reps. Greater predictability in forecasting. Hit the number Qualifications Required 7+ years of B2B SaaS sales experien

About Collectly: Collectly is a fast-growing healthcare technology company transforming revenue cycle management (RCM) through AI-driven automation. Millions of patients navigate inefficient billing systems every day, while providers face delayed payments, rising administrative burden, and operational complexity.   Collectly applies artificial intelligence to automate workflows, accelerate cash flow, and modernize the patient financial experience; enabling healthcare organizations to operate more efficiently and focus on delivering care.   There could not be a hotter space to play in.  Healthcare is a $4.9T industry and is adopting AI technology at 2.2x the rate of the rest of the economy.  RCM is at the heart of this transformation as it has a clear and demonstrable ROI to our customers.     The Opportunity: We are seeking a highly motivated and experienced Implementation Manager with experience in healthcare tech to join our team. As an Implementation Manager, you will play a pivotal role in overseeing the successful integration and deployment of our SaaS solutions within healthcare facilities and organizations.   Please note: This role is hybrid - candidates located in the San Francisco Bay Area only will be considered. Key Responsibilities: Project Management: Lead end-to-end implementation projects, ensuring timelines, milestones, and deliverables are met according to client expectations. Client Engagement: Serve as clients' primary point of contact during the implementation phase, understanding their needs, and providing expert guidance to align our solutions with their requirements. Training and Onboarding: Develop and conduct comprehensive training sessions for client stakeholders, ensuring seamless adoption and utilization of our software. Customization and Configuration: Collaborate closely with clients and internal teams to customize and configure our software solutions to meet specific client needs while adhering to best practices. Issue Resolution: Proactively identify and address any implementation-related issues or challenges, providing timely resolutions to maintain project momentum.  Documentation: Create detailed documentation of implementation processes, configurations, and client-specific requirements for future reference and improvement. Cross Functional Collaboration: Working across multiple departments (Sales, Customer Success, Product, Engineering) to ensure successful implementation and deployment of new products. What Success Looks Like: In the First 90 days, you will: Complete the Healthcare Financial Management Association CRCR training with a passing score. Successfully complete the Collectly Implementation Manager onboarding program. Develop a strong foundational understanding of the Collectly platform, including core workflows and capabilities. Gain fluency in the Collectly Implementation Framework and delivery methodology. Within the First Two Quarters, You Will: Successfully lead and deliver at least three customer implementations from kickoff through go-live. Demonstrate a clear understanding of implementation nuances across Collectly's product lines, including Post-Service, Time of Service, and Pre-Service. Build proficiency with implementation tools, systems, and best practices to drive efficient, high-quality deployments. Establish strong, collaborative relationships across cross-functional teams, including Product, Engineering, Customer Success, and Sales. Required Qualifications: Experience: 3+ years of experience in software implementation, preferably within the healthcare industry or healthcare SaaS. Project Management Skills: Proven track record of successfully managing complex implementation projects from initiation to completion. Communication Skills: Excellent written and verbal communication skills to convey project information clearly and concisely. Technical Proficiency: Familiarity with healthcare software systems and ability to comprehend technical concepts for effective

About Collectly Collectly is a fast-growing healthcare technology company transforming revenue cycle management (RCM) through AI-driven automation. Millions of patients navigate inefficient billing systems every day, while providers face delayed payments, rising administrative burden, and operational complexity. Collectly applies artificial intelligence to automate workflows, accelerate cash flow, and modernize the patient financial experience; enabling healthcare organizations to operate more efficiently and focus on delivering care. There could not be a hotter space to play in.  Healthcare is a $4.9T industry and is adopting AI technology at 2.2x the rate of the rest of the economy.  RCM is at the heart of this transformation as it has a clear and demonstrable ROI to our customers.   The Opportunity We are hiring a Strategic Account Executive to drive high-impact enterprise revenue during a critical phase of growth. The role is focused on sourcing, developing, and closing complex six and seven figure deals with large healthcare organizations. You will own a defined set of strategic accounts and operate as a senior deal leader. The ideal candidate is capable of navigating complex buying committees, diagnosing deeply rooted revenue cycle challenges, and building compelling business cases that resonate at the executive level. This is not a transactional sales role. It is designed for a seller who thrives in long, consultative sales cycles, brings discipline to opportunity strategy, and can consistently win in complex, multi-stakeholder environments. You will partner closely with leadership, product, and marketing to expand our presence within large healthcare systems and deliver measurable value to the organizations we serve. Key Responsibilities Lead Complex Deal Strategy Operate as the quarterback for complex, multi-threaded opportunities involving numerous stakeholders and decision makers. Develop clear win strategies, champion maps, and executive alignment plans. Navigate procurement, legal, security, and compliance processes typical within large healthcare organizations. Maintain disciplined deal execution through structured opportunity planning and internal collaboration. Elevate Discovery and Value Diagnosis Conduct high-quality discovery that surfaces operational challenges across the revenue cycle. Diagnose workflow inefficiencies, patient billing friction, and revenue leakage that impact healthcare organizations. Translate these insights into compelling ROI and operational improvement narratives that resonate with executive buyers. Position Collectly as a strategic partner in improving the patient billing experience while helping healthcare organizations collect what they are owed. Build and Maintain Strategic Pipeline Develop and maintain a healthy pipeline of strategic opportunities through targeted outbound activity and account planning. Partner with Sales Development and Marketing to penetrate priority healthcare systems. Build multi-threaded engagement across clinical, operational, and financial stakeholders within target accounts. Maintain disciplined opportunity management and accurate forecasting. Operate with Precision and Accountability Maintain strong command of pipeline health, opportunity progression, and close plans. Use data to evaluate deal momentum and identify risks early. Collaborate closely with leadership to continuously refine strategic sales motion and execution. Operate with a high degree of ownership over both individual performance and team success. What Success Looks Like Within the first 90 days: Develop a deep understanding of Collectly’s platform, buyer personas, and healthcare revenue cycle workflows. Build a clear strategic plan for their assigned territory and target accounts. Establish strong internal alignment with product, marketing, and sales leadership. Create early-stage pipeline within priority health systems. Over two quarters, success includes: Closing strategic six

About Collectly Collectly is a fast-growing healthcare technology company transforming revenue cycle management (RCM) through AI-driven automation. Millions of patients navigate inefficient billing systems every day, while providers face delayed payments, rising administrative burden, and operational complexity. Collectly applies artificial intelligence to automate workflows, accelerate cash flow, and modernize the patient financial experience; enabling healthcare organizations to operate more efficiently and focus on delivering care. There could not be a hotter space to play in.  Healthcare is a $4.9T industry and is adopting AI technology at 2.2x the rate of the rest of the economy.  RCM is at the heart of this transformation as it has a clear and demonstrable ROI to our customers.   The Opportunity We are seeking a highly strategic, enterprise-focused Strategic Customer Success Manager to own and grow relationships with our most critical healthcare customers. This is a high-impact, high-visibility role designed for a seasoned healthcare operator who thrives in complex environments, builds trust with executive stakeholders, and drives measurable business outcomes. You will own a focused portfolio of 5-10 top-tier enterprise accounts - including health systems, large physician groups, and RCM organizations - acting as a trusted advisor to C-suite and VP-level leaders. With approximately 50% travel, you will be on-site with customers, at industry conferences, and whenever relationships are built and deals are closed.  The ideal candidate brings deep, firsthand experience in healthcare revenue cycle management - whether from working within an RCM department, a health system finance or operations team, an EHR organization, or a healthcare technology company. You understand the real challenges healthcare organizations face: complex payer dynamics, patient financial experience, billing inefficiencies, and the operational burden that comes with it all. You don't just talk about these challenges - you've lived them.  Key Responsibilities Own and deepen relationships with a portfolio of 5–10 enterprise healthcare customers, with a relentless focus on long-term retention, expansion, and value creation. Serve as a strategic advisor to C-suite and VP-level stakeholders (CFOs, VPs of Revenue Cycle, Operations leads), aligning Collectly’s solutions to their financial, operational, and patient experience goals. Develop and execute comprehensive account strategies and success plans that drive adoption, measurable ROI, and expansion across complex, matrixed organizations. Lead high-impact Quarterly Business Reviews (QBRs), leveraging data and insights to tell a compelling story around performance, outcomes, and future opportunities. Identify, influence, and drive multi-threaded expansion opportunities, including upsell and cross-sell motions within large enterprise accounts. Partner cross-functionally with Sales, Product, and Implementation teams to ensure seamless delivery, alignment on customer goals, and successful expansion initiatives. Act as the escalation point for critical issues, navigating complex organizations to drive resolution and maintain trust at the executive level. Leverage deep knowledge of healthcare revenue cycle management to provide consultative guidance and best practices to customers. Translate customer feedback into actionable insights for Product and Leadership teams, helping shape roadmap and company strategy. Drive customer advocacy initiatives including executive references, case studies, and participation in industry events and conferences. Maintain a strong understanding of healthcare industry trends, regulatory changes, and RCM innovation to position Collectly as a long-term strategic partner. Travel up to 50% of the time to meet with customers on-site, attend industry conferences, and represent Collectly at key events. What Success Looks Like Within the first 90 days, this person will: Complete a full acc