Claim Health

Content Marketing Intern Claim Health · New York, NY (In-Person) · Internship 10–12 weeks · Competitive stipend · YC-backed, early-stage About Claim Health Claim Health is the AI Revenue Platform for Post-Acute Care. With the US population aging and preference for care moving to the home, post-acute care (home health, skilled nursing, home care, hospice) is one of the fastest growing verticals within healthcare. Post-acute providers operate across fragmented systems, manual workflows, and reactive processes that create operational drag and financial uncertainty. Claim Health replaces this fragmentation with an intelligent, software-driven platform that unifies data, automates execution, and enables real-time decision-making across revenue-critical operations. The Role Most people's eyes glaze over when you say "prior authorization" or "revenue cycle management." Yours don't. You see a broken system that affects millions of patients and the providers caring for them and you know there's a story worth telling buried in the data. You'll work directly with the founding team to shape how Claim Health communicates - translating complex, data-heavy operational realities into content that drives curiosity, builds credibility, and moves people to care about what's happening in post-acute care. You can expect to: Write articles, thought leadership pieces, and long-form content that make the economics and operations of home health and hospice compelling to read Turn dense industry data and informatics into narratives that actually land Draft website copy, LinkedIn posts, email sequences, and sales collateral that reflects Claim Health's voice Interview members of the founding team and distill their expertise into publishable content Research industry trends, regulatory changes, and market dynamics and find the angle worth writing about Help develop and maintain Claim Health's editorial voice across every channel What We're Looking For Exceptional writing - clarity, rhythm, and the ability to make complicated things feel simple without dumbing them down Genuine curiosity about healthcare - you don't need to be an expert, but you need to want to become one Ability to translate data, research, and subject matter expertise into stories people actually want to read Strong instincts for what makes something worth publishing vs. what belongs in a Google Doc Fast - you can produce quality work under tight timelines without it showing On-site in NYC full-time for the duration of the internship Strong plus Writing samples in healthcare, policy, business, or technology Experience with SEO or content strategy Familiarity with the business of healthcare — reimbursement, operations, or policy Background in journalism, communications, or English Compensation Competitive stipend · Direct collaboration with the founding team · Bylines on real content that reaches a real audience Claim Health is an equal opportunity employer.

Deployment Specialist Claim Health · New York, NY (In-Person) · Full-Time About Claim Health Claim Health is the AI Revenue Platform for Post-Acute Care. With the US population aging and preference for care moving to the home, post-acute care (home health, skilled nursing, home care, hospice) is one of the fastest growing verticals within healthcare. Post-acute providers operate across fragmented systems, manual workflows, and reactive processes that create operational drag and financial uncertainty. Claim Health replaces this fragmentation with an intelligent, software-driven platform that unifies data, automates execution, and enables real-time decision-making across revenue-critical operations. The Role You'll be the person who takes a signed contract and turns it into a live, working deployment. We need someone who can carry it independently — technically sharp enough to understand how our product works under the hood and translate what a client is asking for into a precise product or configuration request, and people-smart enough to run a C-suite readout and a training session with frontline intake staff in the same day. This is a foundational hire. You'll help build the deployment function from the ground floor and set the standard for how Claim Health onboards every client going forward. You can expect to: Lead end-to-end deployments across home health and hospice agencies — from discovery through go-live, owning the full mapping of each partner's org structure, payer mix, workflows, and SOPs into precise platform configuration Configure and deploy Claim Health's AI agents to match each partner's workflows across intake, authorization, and revenue operations Don't just implement what you're told — bring a point of view. Identify where Claim Health can genuinely improve a process and prescribe a better way forward Where SOPs don't exist, write them — and build the deployment playbooks and onboarding guides that scale our process beyond you Translate customer requests into precise, well-scoped product asks that engineering can actually act on Run onboarding and training sessions across clinical, RCM, and operations staff What We're Looking For Meticulous organization — you're managing multiple clients, configurations, and open items simultaneously and nothing slips Process fluency — you can absorb how an organization works, identify where things break down, and prescribe a better path using the tools in front of you Genuine technical depth — diagnose problems, translate customer needs into product requests, and operate without engineering support on routine issues Multi-level communication — equally credible with executives, middle management, and frontline workers; you will be on-site with clients and this is not a back-office role First-principles problem solver — find the actual cause, not the surface symptom Calm under pressure — deployments get messy; you don't End-to-end ownership — you pick something up and see it through; nothing falls through the cracks Experience 2–5 years in implementation, solutions engineering, or a forward-deployed role A track record of leading deployments and owning go-lives end-to-end, not just supporting them Healthcare or health tech background preferred; RCM or authorization experience is a strong plus Technical enough to diagnose integration and data flow issues independently — coding ability is a strong plus Strong plus Familiarity with home health, hospice, or post-acute care operations Strong academic background - we're building a high-performance team and rigor matters Compensation & Benefits Competitive salary + equity + bonus · Health, dental, and vision · Flexible PTO · Direct collaboration with the founding team Claim Health is an equal opportunity employer.

Location: NYC (In-Person) Compensation: Competitive salary + meaningful equity Stage: YC-backed, early-stage About Claim Health Claim Health is the AI Revenue Platform for Post-Acute Care. With the US population aging and preference for care moving to the home, post-acute care (home health, skilled nursing, home care, hospice) is one of the fastest growing verticals within healthcare. Post-acute providers operate across fragmented systems, manual workflows, and reactive processes that create operational drag and financial uncertainty. Claim Health replaces this fragmentation with an intelligent, software-driven platform that unifies data, automates execution, and enables real-time decision-making across revenue-critical operations. We’re building an adaptive platform that brings clarity, predictability, and scale to environments where reliability matters. About the Role We’re hiring an Operations Associate to help design, build, and scale the core operational processes that power Claim Health. This role is ideal for someone with 1 to 3 years of experience in consulting or startup operations who enjoys ambiguity, systems thinking, and working directly with customers. You’ll sit at the intersection of customer success, product, and engineering - owning implementations, tracking key metrics, and turning real-world complexity into scalable, repeatable workflows. What You’ll Do Build & Scale Operational Processes Design and implement operational workflows across customer onboarding, claims-related processes, and ongoing support Document and standardize processes through SOPs, playbooks, and internal tooling Identify operational bottlenecks and work cross-functionally to improve efficiency and reliability Metrics & Operational Insight Define, track, and report on key operational and customer metrics (e.g., implementation timelines, workflow throughput, issue resolution) Build dashboards and lightweight analyses to inform product and operational decisions Use data to identify trends, surface risks, and prioritize improvements Customer-Facing & Implementation Work Work directly with customers during onboarding and implementation to ensure successful adoption of Claim Health Act as a day-to-day operational partner for customers, helping coordinate across internal teams to resolve issues Gather customer feedback and translate it into actionable operational or product enhancements Cross-Functional Execution Support customer implementations from kickoff through go-live and steady state Partner closely with product and engineering to operationalize new features and workflows Serve as the connective tissue between customers and internal teams to ensure smooth execution What We’re Looking For 1–3 years of experience in: Management consulting, operations, or strategy roles, or Product operations / operations roles at an early-stage startup Strong process-building instincts—you enjoy creating structure where none exists Analytical mindset with comfort defining and managing key metrics Experience working directly with customers and owning outcomes end-to-end Clear, concise written and verbal communication skills Ability to thrive in fast-paced, ambiguous environments High ownership mentality and bias toward action Nice to Have Experience with healthcare operations, claims, billing, or revenue cycle workflows Experience supporting SaaS onboarding or implementations Comfort working with data and tools such as SQL, Excel/Google Sheets, Airtable, Notion, or internal dashboards Coding experience (e.g., Python, SQL, scripting) and/or a Computer Science degree Experience working closely with product and engineering teams Why Join Claim Health Real impact: Your work affects mission-critical operations and financial outcomes Ownership: Meaningful equity and influence over the platform’s direction Hard problems: Complex systems, real constraints, no toy use cases Speed: Small team, fast feedback loops, high leverage work. We have a bias

Visual Design Intern Claim Health · New York, NY (In-Person) · Internship 10–12 weeks · Competitive stipend · YC-backed, early-stage   About Claim Health Claim Health is the AI Revenue Platform for Post-Acute Care. With the US population aging and preference for care moving to the home, post-acute care (home health, skilled nursing, home care, hospice) is one of the fastest growing verticals within healthcare. Post-acute providers operate across fragmented systems, manual workflows, and reactive processes that create operational drag and financial uncertainty. Claim Health replaces this fragmentation with an intelligent, software-driven platform that unifies data, automates execution, and enables real-time decision-making across revenue-critical operations.   The Role You'll work directly with the founding team to extend Claim Health's brand across everything we put in front of customers, partners, and the world - shipping work that actually goes live. You can expect to: Own visual design across marketing assets — social content, decks, one-pagers, and campaign materials Apply and extend Claim Health's existing brand identity consistently across every surface Create graphics and visual content that makes people stop scrolling Support sales and growth with polished collateral that reflects where we're headed as a company Collaborate directly with the founding team to bring creative concepts to life fast What We're Looking For A strong portfolio — we want to see brand application, marketing design, and social content. Show us work you're proud of. Sharp eye for typography, layout, and visual hierarchy Proficiency in Figma and the Adobe Creative Suite Ability to move fast and ship — this is a startup, not an agency On-site in NYC full-time for the duration of the internship Strong plus Motion graphics experience — After Effects or similar 3D design experience — Cinema 4D or similar Interest in healthcare or enterprise software Compensation Competitive stipend · Direct collaboration with the founding team · Real work that ships Claim Health is an equal opportunity employer.

We are Claim Health, the first AI-powered revenue engine built for post-acute healthcare! Our clients (home health agencies, hospices, home care agencies) use our product to streamline intake, submit paperwork to get patient ready for care, and ensure their insurance claims get reimbursed. We were in the Spring 2025 YC Batch and have 15x’d in revenue since Demo Day in < 4 months. Our founders (Kevin Calcado, Jayen Ram), were founding employees at Dandy (Dental Tech NYC unicorn) and were the first GTM & engineer hire at Jolly ($16.5m Series A in March 2025). We are looking for founding engineers to join our New York City based squad! We are building cutting edge document AI, browser automation, desktop automation, voice automation, and our engineers are tasked with owning multi-modal 0→1 AI projects. Some of our core values: Customer Obsession Low Ego “Keep Pushing” Extreme Ownership