Bland AI

More details to come soon! In the meantime: if you’re interested in optimizing model performance, fine-tuning models, etc. and think you’d be a great fit at Bland, please reach out!

About Bland.ai At Bland.ai, our goal is to empower enterprises to make AI-phone agents at scale. Based out of San Francisco, we're a quickly growing team striving to change the way customers interact with businesses. We are backed by some of Silicon Valley's finest; Including founders of Twilio, Affirm, ElevenLabs, and many more. -This is a full-time hybrid role in San Francisco Role description: This is a full-time role located in San Francisco, CA, though it is ok to be remote sometimes! As a Support Engineer at Bland, your primary responsibility will be ensuring the success of our enterprise customers as they go live with their AI phone agents. You will help with prompting, integrations, and directly with customers to make sure they have whatever they need to succeed. This is a hands on, customer facing role. We are a start-up, and we need people who understand what that means. We aren't a super traditional team, but we are an extremely effective one. We love unique backgrounds, hard workers, and intelligent people who take pride in everything they do. Things you might do:  Onboard enterprise customers, helping with initial prompting, integrations, and set-up. Weekly check-in calls with project leaders, weekly workshops with engineers. Anything the customer needs, we make happen, your job is to take the actions needed to do just that You will… Work closely with our customer success and sales teams to better understand our customers needs and how we can ensure their success. Build conversational pathways for and with our customers. Spend time on customer calls, providing support to sales. Required skills and Experience: You have a minimum of 2+ years of work experience in customer success, sales engineering, software engineering, or a similar position. You have experience with AI/ML applications, and are comfortable with prompt engineering. You have a minimum of 1+ years in a customer facing engineering role, ideally in enterprise settings. You are obsessed with ensuring customers are successful. You pay attention to small details and enjoy collaborating cross-functionally on a small team. You are fairly comfortable working full-stack, from building React components to developing APIs to integrating with third party services. You are comfortable working outside the typical 9-5 hours, this position will involve being available at odd hours. Bonus Points Experience in building enterprise level for AI Services Experience with LLMs Experience at a start-up Benefits and Pay Healthcare, dental, vision, all the good stuff. OTE $140,000-$170,000 Every tool you need to succeed Equity If you don't have the perfect experience that is fine! We're a bunch of drop-outs and hackers Working at a start-up is really hard. We work a lot and we figure things out on the fly.

About Bland At Bland.com, our goal is to empower enterprises to make AI-phone agents at scale. Based out of San Francisco, we're a quickly growing team striving to change the way customers interact with businesses. We've raised $65 million from Silicon Valley's finest; Including Emergence Capital, Scale Venture Partners, YC, the founders of Twilio, Affirm, ElevenLabs, and many more. About the Role As a Full Stack Engineer at Bland, you'll own entire product features from concept to customer delight. You're crafting the interfaces that make voice AI accessible to enterprise teams, building the dashboards that customers actually use, and creating the workflows that turn complex AI capabilities into intuitive user experiences. What You'll Do Own features end-to-end: Take product ideas from initial concept through UX design, frontend implementation, backend architecture, and production deployment. Build intuitive AI interfaces: Create dashboards, configuration tools, and analytics views that make complex voice AI capabilities accessible to non-technical users. Design seamless workflows: Build user experiences that guide customers through agent creation, testing, deployment, and optimization with minimal friction. Integrate across systems: Connect frontend experiences with our voice AI backend, telephony infrastructure, and customer data systems. Focus on customer impact: Work directly with Deployment Engineers and customers to understand pain points and translate them into product solutions. Ship fast and iterate: Launch features quickly, gather real customer feedback, and continuously improve based on actual usage patterns. What Makes You a Great Fit Full-stack expertise: 3-5 years building modern web applications with both frontend and backend components. You're comfortable across the entire stack. Product mindset: You think beyond just implementing specs—you understand user needs, question requirements, and suggest better solutions. UX sensibility: You have an eye for good design and user experience, even if you're not a dedicated designer. You know what makes interfaces intuitive vs. confusing. Startup experience: You've worked in fast-moving environments where you own outcomes, wear multiple hats, and figure things out as you go. Bonus Points If You Have Knowledge of React, TypeScript, Node.js, or similar modern web technologies Experience at B2B SaaS companies building for enterprise users Understanding of voice technology, AI/ML interfaces, or developer tools How You Show Up Customer-obsessed: You care deeply about user experience and think about how every feature impacts the customer journey. Quality-focused: You ship polished features that work reliably, not just functional prototypes. You care about adding that loading animation. Collaborative: You work seamlessly with designers, product managers, and engineers to deliver cohesive experiences. Iterative: You launch quickly, measure results, and continuously improve based on real customer feedback. Ownership mindset: You take full responsibility for your features' success and proactively solve problems. You'll Thrive Here If... You enjoy seeing customers use and love features you've built You like working on products that solve real business problems for enterprise teams You're excited by the challenge of making complex AI technology simple and accessible You want to have significant impact on product direction and user experience Tech Stack We Use Frontend: React, TypeScript Backend: Node.js, PostgreSQL Benefits and Pay: Healthcare, dental, vision, all the good stuff Meaningful equity in a fast-growing company Every tool you need to succeed Beautiful office in Jackson Square, SF with rooftop views If you don't have the perfect experience that is fine! We're a bunch of drop-outs and hackers. Working at a start-up is really hard. We work a lot and we figure things out on the fly. Compensation Range: $120,000-$180,000