What Avora does
Avora helps dental groups (DSOs) boost case acceptance and institutionalize clinical excellence. We deploy agents that listen to appointments, identify coachable moments, and chart notes to save provider time.
2 open roles
What the role involves
Role Overview As our founding CX lead, you’ll own the complete post-sale customer journey - from onboarding and workflow setup through proactive adoption and expansion. You’ll serve as the trusted internal advocate for customer needs and the external representative of Avora. This is an IC role with a clear path to build and lead the CX function. Responsibilities Onboard and configure AI workflows to each practice’s preferences; train patient-facing teams and get them live quickly Drive customer adoption through planning deployments with customer leadership Build for scale by creating playbooks, SOPs, automations, and alerts that enable scaling from 200 → 2000 practices Advocate for customer needs with Product and Engineering - surface customer patterns, prioritize improvements, and communicate outcomes clearlyae Unblock customers quickly by triaging issues, providing frontline support, and coordinating closely with engineering Requirements In-person in San Francisco Exceptional written & verbal communication; comfortable texting/calling customers daily Technical and AI curiosity; willingness to learn latest tools (Claude Code, Ramp Sheets, etc) and support technical troubleshooting Nice-to-haves Healthcare or dental industry exposure, including familiarity with EHR/PMS systems Consulting, ops, or customer success experience Service industry experience, comfortable working with busy teams Analytics skills and tooling - comfortable with SQL or strong spreadsheet analysis, lifecycle analytics (Posthog, HubSpot, Attio), and automation tools (Zapier, Make) Open to travel to meet strategic customers where they are (5-6 days/month)
What the role involves
Role Overview As our founding product engineer, you’ll have full-stack ownership AI-native products with real-life impact. You will meet clinical teams, learn their needs, and create solutions that solve their problems. Your work will help thousands of clinical team members spend more time with their patients. Responsibilities Plan out and deliver full-stack AI products for clinical, back-office, and front-office teams Meet clinical teams to learn their painpoints and discover new opportunities Analyze product usage to update our product strategy Build evals, inference pipelines, and agent harnesses to solve real-life problems Debug issues and improve core infrastructure performance Requirements In-person in San Francisco 1-3 years experience building software products for non-technical audiences Full-stack fundamentals: React, Typescript, Python, and Postgres Interest in a career owning impact instead of just code Nice-to-haves UX/UI design background Previous experience building solutions for healthcare workers Product management experience Forward deployed engineering experience Business analytics experience
Roles are as last read from the company’s own listings. Openings close without notice — check the date on the listing before you spend an evening on the application.
Check the company’s own careers page — linked at the top — before a job board. A role appears there first, sometimes weeks before it is syndicated anywhere else.
Questions and experiences
Nobody has asked anything about Avora yet. If you have interviewed here, what you know is worth more to the next person than anything on the rest of this page.
Company facts compiled from public sources and last refreshed 9 September 2026. Details change; treat the company’s own site as the authority.