Aurelian

About Aurelian Aurelian builds AI tools that help 911 centers handle more with less, so telecommunicators can stay focused on what matters most and communities get the response they need. AVA is a conversational AI agent that answers non-emergency calls; the agent routes, triages, and resolves the calls without any human intervention. By handling administrative calls like noise complaints, lost dogs, and parking inquiries, AVA eliminates hold times and lets call-takers focus their energy on actual emergencies. CORA supports call-takers on the calls that matter most. CORA is an on-screen assistant that delivers real-time SOP checklists, smart reminders, and contextual guidance as an emergency call unfolds, so dispatchers stay calm, consistent, and confident when every second counts. When AVA detects an emergency mid-call, it transfers the caller to a telecommunicator and passes along the caller details, location, incident type, and key statements directly into CORA. The call-taker never starts from scratch. The problem we're solving is serious. The average emergency communications center is 30% understaffed nationwide. Staffing shortages drive burnout and attrition, which makes the shortage worse. Meanwhile, 60-80% of the calls coming in aren't even emergencies at all. Aurelian addresses both sides of that equation: AVA reduces unnecessary call volume, and CORA makes every emergency call more manageable for the people handling it. Aurelian is live in centers across the country, answering thousands of non-emergency calls every day, and is backed by New Enterprise Associates and Y Combinator. Aurelian is growing rapidly; we are hiring people who want to help scale this work and make a real difference in public safety infrastructure for communities across the country. Why Join Us Aurelian builds state of the art, multimodal conversational AI systems that help save lives. We work directly with 9-1-1 call centers to modernize emergency response workflows - where reliability, speed, and usability aren’t “nice-to-haves,” they’re mission-critical. We’re hiring a Senior Backend Engineer to help build out the core systems that make up the Aurelian platform. You will solve complex, technical challenges ranging from optimizing latency in realtime AI pipelines, to building robust analytics solutions, and creating flexible solutions to integrate seamlessly with customer systems. What You’ll Be Doing Among other things, you will: Architect Core Systems: You will help architect core pieces of our voice AI and automation platform for reliability and scalability to help us serve 911 centers across the center in their most critical workflows. Drive Engineering Excellence: You will raise technical standards, contribute to code review and maintenance processes, and help define what engineering excellence looks like at Aurelian. Solve Hard Problems: You will solve hard technical problems across a wide range of domains - everything from building effective guardrails to optimizing audio pipeline latency to effectively evaluating AI performance. Who We’re Looking For: You thrive on autonomy and constantly seek out new challenges. You have 4+ years of software engineering experience. You have strong engineering fundamentals, you know your strengths but are always excited to learn new skills. If you’re eager to make technology that matters and want to shape the future of emergency communications, we’d love to hear from you! Benefits Medical, dental & vision insurance coverage Unlimited PTO WFH stipend for home office Relocation stipend

About Aurelian Aurelian builds AI tools that help 911 centers handle more with less, so telecommunicators can stay focused on what matters most and communities get the response they need. AVA is a conversational AI agent that answers non-emergency calls; the agent routes, triages, and resolves the calls without any human intervention. By handling administrative calls like noise complaints, lost dogs, and parking inquiries, AVA eliminates hold times and lets call-takers focus their energy on actual emergencies. CORA supports call-takers on the calls that matter most. CORA is an on-screen assistant that delivers real-time SOP checklists, smart reminders, and contextual guidance as an emergency call unfolds, so dispatchers stay calm, consistent, and confident when every second counts. When AVA detects an emergency mid-call, it transfers the caller to a telecommunicator and passes along the caller details, location, incident type, and key statements directly into CORA. The call-taker never starts from scratch. The problem we're solving is serious. The average emergency communications center is 30% understaffed nationwide. Staffing shortages drive burnout and attrition, which makes the shortage worse. Meanwhile, 60-80% of the calls coming in aren't even emergencies at all. Aurelian addresses both sides of that equation: AVA reduces unnecessary call volume, and CORA makes every emergency call more manageable for the people handling it. Aurelian is live in centers across the country, answering thousands of non-emergency calls every day, and is backed by New Enterprise Associates and Y Combinator. Aurelian is growing rapidly; we are hiring people who want to help scale this work and make a real difference in public safety infrastructure for communities across the country. Why Join Us Aurelian builds state of the art, multimodal conversational AI systems that help save lives. We work directly with 9-1-1 call centers to modernize emergency response workflows - where reliability, speed, and usability aren’t “nice-to-haves,” they’re mission-critical. We’re hiring a Senior Infrastructure Engineer to help build out the Aurelian platform that powers our realtime AI agents. Your customers are other engineers on the team; you'll create the systems, tools, and abstractions that make everyone more productive and our platform more reliable. What You’ll Be Doing: A few examples you may work on based on our current priorities: Analytics: Build out analytics infrastructure using ClickHouse to handle massive increases in traffic and increasingly complex queries. Observability: Creating great instrumentation, logging, and monitoring tools to give us as much visibility as possible into where calls go wrong in production. Developer Tooling: Testing frameworks, CLIs, automations, etc. that help our team move quickly with AI coding tools without sacrificing reliability or confidence. Who We’re Looking For: You thrive on autonomy and constantly look for new areas we can improve. You have 4+ years of experience in infrastructure, platform, or backend engineering roles, ideally at companies where reliability and scale are serious challenges. You are comfortable across areas of the stack from backend application code to cloud infrastructure. You are excited by the challenges of building AI systems at scale. If you’re eager to make technology that matters and want to shape the future of emergency communications, we’d love to hear from you! Benefits Medical, dental & vision insurance coverage Unlimited PTO WFH stipend for home office Relocation stipend

About Aurelian Aurelian builds AI tools that help 911 centers handle more with less, so telecommunicators can stay focused on what matters most and communities get the response they need. AVA is a conversational AI agent that answers non-emergency calls; the agent routes, triages, and resolves the calls without any human intervention. By handling administrative calls like noise complaints, lost dogs, and parking inquiries, AVA eliminates hold times and lets call-takers focus their energy on actual emergencies. CORA supports call-takers on the calls that matter most. CORA is an on-screen assistant that delivers real-time SOP checklists, smart reminders, and contextual guidance as an emergency call unfolds, so dispatchers stay calm, consistent, and confident when every second counts. When AVA detects an emergency mid-call, it transfers the caller to a telecommunicator and passes along the caller details, location, incident type, and key statements directly into CORA. The call-taker never starts from scratch. The problem we're solving is serious. The average emergency communications center is 30% understaffed nationwide. Staffing shortages drive burnout and attrition, which makes the shortage worse. Meanwhile, 60-80% of the calls coming in aren't even emergencies at all. Aurelian addresses both sides of that equation: AVA reduces unnecessary call volume, and CORA makes every emergency call more manageable for the people handling it. Aurelian is live in centers across the country, answering thousands of non-emergency calls every day, and is backed by New Enterprise Associates and Y Combinator. Aurelian is growing rapidly; we are hiring people who want to help scale this work and make a real difference in public safety infrastructure for communities across the country. Why Join Us We're hiring a Senior Product Engineer to own product outcomes end-to-end. We don't have product managers at Aurelian — our engineers talk to customers, decide what to build, and ship it. This role is for someone who is as excited about why we're building something as how. You'll write code every week, but the thing that makes you exceptional is your ability to deeply understand a problem, make smart product decisions, and own the outcome. What You’ll Be Doing Own product outcomes, not just features: You won't be handed a spec. You'll talk to customers, identify the highest-leverage problems, figure out what to build, and build it. Be the PM for your area: You'll define the roadmap, make prioritization tradeoffs, and communicate progress across the company. Ship fast and iterate: Build and ship features across our platform — from AI call handling, to dispatcher-facing tools, to analytics and integrations. Get things into customers' hands, learn, and iterate. Work directly with customers: Our users are 9-1-1 dispatchers and PSAP administrators. You'll visit dispatch centers, watch how they use the product, and use that context to drive what you build next. Who We’re Looking For Product thinker first, engineer second: You've owned products or features end-to-end — not just built what someone else decided. You think in terms of user problems and outcomes, not just technical solutions. Comfortable across the stack: 4+ years of software engineering experience. You can build what needs building — frontend, backend, or both. You don't need to be the deepest technical expert on the team, but you're a capable, confident engineer. High ownership: You see a problem, figure out the right thing to build, and drive it to completion. You take responsibility for outcomes, not just your code. Customer empathy: You genuinely like understanding how people use software. You're energized by customer conversations, not drained by them. To learn more about what it's like to work at Aurelian, visit our About Us page and follow us on LinkedIn to stay up to date! We encourage you to apply even if you don’t meet every qualification listed above. We believe exceptional people co

About Aurelian Aurelian builds AI tools that help 911 centers handle more with less, so telecommunicators can stay focused on what matters most and communities get the response they need. AVA is a conversational AI agent that answers non-emergency calls; the agent routes, triages, and resolves the calls without any human intervention. By handling administrative calls like noise complaints, lost dogs, and parking inquiries, AVA eliminates hold times and lets call-takers focus their energy on actual emergencies. CORA supports call-takers on the calls that matter most. CORA is an on-screen assistant that delivers real-time SOP checklists, smart reminders, and contextual guidance as an emergency call unfolds, so dispatchers stay calm, consistent, and confident when every second counts. When AVA detects an emergency mid-call, it transfers the caller to a telecommunicator and passes along the caller details, location, incident type, and key statements directly into CORA. The call-taker never starts from scratch. The problem we're solving is serious. The average emergency communications center is 30% understaffed nationwide. Staffing shortages drive burnout and attrition, which makes the shortage worse. Meanwhile, 60-80% of the calls coming in aren't even emergencies at all. Aurelian addresses both sides of that equation: AVA reduces unnecessary call volume, and CORA makes every emergency call more manageable for the people handling it. Aurelian is live in centers across the country, answering thousands of non-emergency calls every day, and is backed by New Enterprise Associates and Y Combinator. Aurelian is growing rapidly; we are hiring people who want to help scale this work and make a real difference in public safety infrastructure for communities across the country. Why Join Us Aurelian builds state of the art, multimodal conversational AI systems that help save lives. We work directly with 9-1-1 call centers to modernize emergency response workflows - where reliability, speed, and usability aren’t “nice-to-haves,” they’re mission-critical. We’re hiring a Staff Backend Engineer to help build out the core systems that make up the Aurelian platform. You will solve complex, technical challenges ranging from optimizing latency in realtime AI pipelines, to building robust analytics solutions, and creating flexible solutions to integrate seamlessly with customer systems. What You’ll Be Doing Among other things, you will: Architect Core Systems: You will help architect core pieces of our voice AI and automation platform for reliability and scalability to help us serve 911 centers across the center in their most critical workflows. Drive Engineering Excellence: You will raise technical standards, contribute to code review and maintenance processes, and help define what engineering excellence looks like at Aurelian. Solve Hard Problems: You will solve hard technical problems across a wide range of domains - everything from building effective guardrails to optimizing audio pipeline latency to effectively evaluating AI performance. Who We’re Looking For You thrive on autonomy and constantly seek out new challenges. You have 6+ years of software engineering experience. You have strong engineering fundamentals, you know your strengths but are always excited to learn new skills.

About Aurelian Aurelian builds AI tools that help 911 centers handle more with less, so telecommunicators can stay focused on what matters most and communities get the response they need. AVA is a conversational AI agent that answers non-emergency calls; the agent routes, triages, and resolves the calls without any human intervention. By handling administrative calls like noise complaints, lost dogs, and parking inquiries, AVA eliminates hold times and lets call-takers focus their energy on actual emergencies. CORA supports call-takers on the calls that matter most. CORA is an on-screen assistant that delivers real-time SOP checklists, smart reminders, and contextual guidance as an emergency call unfolds, so dispatchers stay calm, consistent, and confident when every second counts. When AVA detects an emergency mid-call, it transfers the caller to a telecommunicator and passes along the caller details, location, incident type, and key statements directly into CORA. The call-taker never starts from scratch. The problem we're solving is serious. The average emergency communications center is 30% understaffed nationwide. Staffing shortages drive burnout and attrition, which makes the shortage worse. Meanwhile, 60-80% of the calls coming in aren't even emergencies at all. Aurelian addresses both sides of that equation: AVA reduces unnecessary call volume, and CORA makes every emergency call more manageable for the people handling it. Aurelian is live in centers across the country, answering thousands of non-emergency calls every day, and is backed by New Enterprise Associates and Y Combinator. Aurelian is growing rapidly; we are hiring people who want to help scale this work and make a real difference in public safety infrastructure for communities across the country. Why Join Us Aurelian builds state of the art, multimodal conversational AI systems that help save lives. We work directly with 9-1-1 call centers to modernize emergency response workflows - where reliability, speed, and usability aren’t “nice-to-haves,” they’re mission-critical. We’re hiring a Staff Infrastructure Engineer to help build out the Aurelian platform that powers our realtime AI agents. Your customers are other engineers on the team; you'll create the systems, tools, and abstractions that make everyone more productive and our platform more reliable. What You’ll Be Doing A few examples you may work on based on our current priorities: Analytics: Build out analytics infrastructure using ClickHouse to handle massive increases in traffic and increasingly complex queries. Observability: Creating great instrumentation, logging, and monitoring tools to give us as much visibility as possible into where calls go wrong in production. Developer Tooling: Testing frameworks, CLIs, automations, etc. that help our team move quickly with AI coding tools without sacrificing reliability or confidence. Who We’re Looking For You thrive on autonomy and constantly look for new areas we can improve. You have 6+ years of experience in infrastructure, platform, or backend engineering roles, ideally at companies where reliability and scale are serious challenges. You are comfortable across areas of the stack from backend application code to cloud infrastructure. You are excited by the challenges of building AI systems at scale.

About Aurelian Aurelian builds AI tools that help 911 centers handle more with less, so telecommunicators can stay focused on what matters most and communities get the response they need. AVA is a conversational AI agent that answers non-emergency calls; the agent routes, triages, and resolves the calls without any human intervention. By handling administrative calls like noise complaints, lost dogs, and parking inquiries, AVA eliminates hold times and lets call-takers focus their energy on actual emergencies. CORA supports call-takers on the calls that matter most. CORA is an on-screen assistant that delivers real-time SOP checklists, smart reminders, and contextual guidance as an emergency call unfolds, so dispatchers stay calm, consistent, and confident when every second counts. When AVA detects an emergency mid-call, it transfers the caller to a telecommunicator and passes along the caller details, location, incident type, and key statements directly into CORA. The call-taker never starts from scratch. The problem we're solving is serious. The average emergency communications center is 30% understaffed nationwide. Staffing shortages drive burnout and attrition, which makes the shortage worse. Meanwhile, 60-80% of the calls coming in aren't even emergencies at all. Aurelian addresses both sides of that equation: AVA reduces unnecessary call volume, and CORA makes every emergency call more manageable for the people handling it. Aurelian is live in centers across the country, answering thousands of non-emergency calls every day, and is backed by New Enterprise Associates and Y Combinator. Aurelian is growing rapidly; we are hiring people who want to help scale this work and make a real difference in public safety infrastructure for communities across the country. Why Join Us We're hiring a Staff Product Engineer to own product outcomes end-to-end. We don't have product managers at Aurelian — our engineers talk to customers, decide what to build, and ship it. This role is for someone who is as excited about why we're building something as how. You'll write code every week, but the thing that makes you exceptional is your ability to deeply understand a problem, make smart product decisions, and own the outcome. What You’ll Be Doing Own product outcomes, not just features: You won't be handed a spec. You'll talk to customers, identify the highest-leverage problems, figure out what to build, and build it. Be the PM for your area: You'll define the roadmap, make prioritization tradeoffs, and communicate progress across the company. Ship fast and iterate: Build and ship features across our platform — from AI call handling, to dispatcher-facing tools, to analytics and integrations. Get things into customers' hands, learn, and iterate. Work directly with customers: Our users are 9-1-1 dispatchers and PSAP administrators. You'll visit dispatch centers, watch how they use the product, and use that context to drive what you build next. Who We’re Looking For Product thinker first, engineer second: You've owned products or features end-to-end — not just built what someone else decided. You think in terms of user problems and outcomes, not just technical solutions. Comfortable across the stack: 6+ years of software engineering experience. You can build what needs building — frontend, backend, or both. You don't need to be the deepest technical expert on the team, but you're a capable, confident engineer. High ownership: You see a problem, figure out the right thing to build, and drive it to completion. You take responsibility for outcomes, not just your code. Customer empathy: You genuinely like understanding how people use software. You're energized by customer conversations, not drained by them.

About Aurelian Aurelian builds AI tools that help 911 centers handle more with less, so telecommunicators can stay focused on what matters most and communities get the response they need. AVA is a conversational AI agent that answers non-emergency calls; the agent routes, triages, and resolves the calls without any human intervention. By handling administrative calls like noise complaints, lost dogs, and parking inquiries, AVA eliminates hold times and lets call-takers focus their energy on actual emergencies. CORA supports call-takers on the calls that matter most. CORA is an on-screen assistant that delivers real-time SOP checklists, smart reminders, and contextual guidance as an emergency call unfolds, so dispatchers stay calm, consistent, and confident when every second counts. When AVA detects an emergency mid-call, it transfers the caller to a telecommunicator and passes along the caller details, location, incident type, and key statements directly into CORA. The call-taker never starts from scratch. The problem we're solving is serious. The average emergency communications center is 30% understaffed nationwide. Staffing shortages drive burnout and attrition, which makes the shortage worse. Meanwhile, 60-80% of the calls coming in aren't even emergencies at all. Aurelian addresses both sides of that equation: AVA reduces unnecessary call volume, and CORA makes every emergency call more manageable for the people handling it. Aurelian is live in centers across the country, answering thousands of non-emergency calls every day, and is backed by New Enterprise Associates and Y Combinator. Aurelian is growing rapidly; we are hiring people who want to help scale this work and make a real difference in public safety infrastructure for communities across the country. Why Join Us This is a rare seat, and the first role of its kind within the company: working directly with the CEO/founding team on the decisions that set Aurelian's future direction. We move fast, and as we grow those decisions are getting bigger and more frequent. We're looking for someone to take them on at the highest level - what we build, what we cut, what "good" looks like, and why. This is built for someone with exceptional judgment who wants to be at the center of how the company thinks and gets things done. Day to day, that means getting close to customers, pressure-testing direction with data and first principles, and turning the hardest open questions into calls the team can execute on. What You’ll Be Doing Pair sharp judgment with real operational horsepower - you turn decisions into outcomes and don't let things stall. Take on the company's hardest, highest-stakes decisions end-to-end — framing the question, gathering the evidence, making the call, and standing behind the tradeoffs. Act as the CEO's thought partner / trusted advisor on the calls that matter most, and earn the trust to make more of them over time. Turn messy, ambiguous problems into clear direction the team can move on. Get close to customers and the market, and turn what you learn into sharper decisions. Bring rigor: use data, first-principles reasoning, and clear written argument to drive decisions rather than opinion or consensus. Move fast and own outcomes - you measure yourself by results, not activity. Who We’re Looking For Founders / ex-founders - you’ve made high-stakes calls with incomplete information and lived with the consequences. Top-tier strategy consulting or a “decisions all day” seat - you’ve been trained to break down ambiguous problems fast and defend a recommendation. Trading / quant / other high-intensity judgment fields - you make rapid, high-quality decisions under uncertainty and are sharp with data. Exceptional product people - PMs known for judgment and taste, not just shipping. Across all of these, you almost certainly: Think from first principles and are unusually good at reasoning under uncertainty. Have extremely high ownership and a strong bias toward

About Aurelian Aurelian builds AI tools that help 911 centers handle more with less, so telecommunicators can stay focused on what matters most and communities get the response they need. AVA is a conversational AI agent that answers non-emergency calls; the agent routes, triages, and resolves the calls without any human intervention. By handling administrative calls like noise complaints, lost dogs, and parking inquiries, AVA eliminates hold times and lets call-takers focus their energy on actual emergencies. CORA supports call-takers on the calls that matter most. CORA is an on-screen assistant that delivers real-time SOP checklists, smart reminders, and contextual guidance as an emergency call unfolds, so dispatchers stay calm, consistent, and confident when every second counts. When AVA detects an emergency mid-call, it transfers the caller to a telecommunicator and passes along the caller details, location, incident type, and key statements directly into CORA. The call-taker never starts from scratch. The problem we're solving is serious. The average emergency communications center is 30% understaffed nationwide. Staffing shortages drive burnout and attrition, which makes the shortage worse. Meanwhile, 60-80% of the calls coming in aren't even emergencies at all. Aurelian addresses both sides of that equation: AVA reduces unnecessary call volume, and CORA makes every emergency call more manageable for the people handling it. Aurelian is live in centers across the country, answering thousands of non-emergency calls every day, and is backed by New Enterprise Associates and Y Combinator. Aurelian is growing rapidly; we are hiring people who want to help scale this work and make a real difference in public safety infrastructure for communities across the country. Why Join Us We're hiring a Tech Lead / Engineering Manager to lead a small pod and own a key surface area of the product. This is a hands-on, player-coach role on a path to a full EM seat. You'll write code every week, set technical direction, mentor your pod, and help with hiring. ~70% IC and 30% leadership to start - the hands-on phase is the runway, not the destination. This role is for the engineer who already leads without the title - you mentor other engineers, you drive projects that need coordination across people, you're who teammates go to before they go to their manager. You want your next chapter to be about growing a team, without having to put the keyboard down on day one. If that's you, we want to talk. What You'll Be Doing Lead a small pod. 3-4 engineers in your surface area. Own technical direction and code review. As the team grows, you'll pick up 1:1s, growth plans, and performance work. Stay hands-on. Ship code, review code, debug production issues. You should never get more than a few days away from the codebase. Develop the engineers around you. Pair, mentor, coach. Help the engineers on your pod grow toward bigger scope and impact. Be involved in hiring for your team. Help us bring in the next engineers on your pod. Work directly with customers. Our users are 9-1-1 dispatchers and PSAP administrators. You'll visit dispatch centers, watch how they use the product, and use that context to drive what your team builds next. Grow into a full EM seat. As we scale, you'll move into a fuller Engineering Manager scope - more reports, less code, more strategy. Who We're Looking For Leadership spike. 3+ years of software engineering. You've already led on your team - formally or informally. You've mentored other engineers, owned a project that needed coordination across people, or driven a change that didn't have a clear owner. Wants to grow into management. You want the management path - growing other engineers, running a team, eventually owning a full EM seat. Strong, capable engineer. You can land in our codebase fast and ship. You read code well, reason about architecture, and care about the craft. High ownership and pragmatic urgency. You see a pr