Arketa

Everything for your fitness or wellness business.

Hiring — 15 openYC-S20B2B -> OperationsGrowth

What Arketa does

All in one platform for online and in-person classes, video on-demand, courses and website hosting.

15 open roles

Product Manager
New York CityFull-time1+ years$160K - $200KVisa: US citizen/visa only
What the role involves

Arketa is building the operating system for modern fitness and wellness. Our mission is to make wellness more accessible by empowering studios and wellness entrepreneurs to grow beyond in-person classes. We provide a powerful, all-in-one platform to manage and scale hybrid wellness businesses—whether online, in-person, or both. With Arketa, users can easily manage schedules, accept bookings and payments, build on-demand video libraries, host retreats, and run marketing campaigns via text and email. We also offer fully branded apps and websites, so studios can deliver a seamless, professional experience across every customer touchpoint. We’ve raised $15M in Series A funding and are growing quickly. It’s a unique moment to join us—we’re building a category-defining company in a fast-moving space, and we’re looking for teammates who are excited to help shape the future of wellness. The Role: We’re looking for a Product Manager with strong fintech and payments expertise to lead the next generation of Arketa’s financial infrastructure — the systems that power how studios and wellness creators get paid. In this role, you’ll own the strategy, roadmap, and execution for payments, billing, payouts, and financial workflows across the platform. You’ll partner closely with engineering, design, GTM, and leadership to build reliable, intuitive, revenue-critical products that reduce friction, increase trust, and help our customers scale. This is a high-impact, highly cross-functional role designed for someone who thrives in fast-paced environments, loves simplifying complex financial systems, and wants to shape the future of how wellness businesses manage and move money. What You’ll Do: Lead product strategy and roadmap for Arketa’s payments, billing, and financial infrastructure. Build and optimize financial tools including payouts, reconciliation, invoicing, refunds, dispute management, and subscription billing. Collaborate with engineering, design, and data to ship high-impact features that improve speed, reliability, and trust in our fintech systems. Drive product discovery through user interviews, data analysis, and cross-functional research to deeply understand the needs of studios and wellness creators. Partner with GTM teams to support launches, gather feedback, and ensure smooth adoption of new financial products. Develop a strong understanding of compliance, risk, fraud, KYC, and global payment requirements. Define and track KPIs for fintech experience, financial performance, and user satisfaction. Continuously improve our financial workflows to reduce friction, improve accuracy, and help our customers get paid faster. What We’re Looking For: 3–6+ years of Product Management experience in fintech, payments, or financial infrastructure at a high-growth B2B SaaS or marketplace startup. Strong technical understanding of APIs, payment processors, ledgers, and financial systems. Experience working with external payment platforms (e.g., Stripe, Plaid, Adyen, Modern Treasury). Exceptional problem-solving skills — you simplify complexity and move quickly without sacrificing quality. A user-centric mindset and the ability to translate financial concepts into intuitive product experiences. Comfort operating in a fast-paced environment with ambiguous inputs and evolving priorities. Excellent communication and alignment skills across engineering, design, compliance, finance, and GTM teams. (Bonus) Experience supporting global payments, payout flows, risk management, or tax workflows. (Bonus) A passion for wellness, fitness, or building tools for small business owners. What We Offer: Competitive Salary, Stock Options, and Performance-based Bonuses Comprehensive Medical, Vision and Dental Insurance Unlimited PTO Annual Company Offsites Wellness Reimbursement Catered Lunches/Snacks in NY Ownership and Opportunity for Advancement For this role, the estimated annual base salary range is $160,000

Recruiting Lead (Technical & GTM)
United States / New York, NY, US / Remote (US)Full-time3+ years$115K - $170KVisa: US citizen/visa only
What the role involves

About Arketa Arketa is building the operating system for modern fitness and wellness. Our mission is to make wellness more accessible by empowering studios and wellness entrepreneurs to grow beyond in-person classes. We provide a powerful, all-in-one platform to manage and scale hybrid wellness businesses — whether online, in-person, or both. With Arketa, studios can manage schedules, accept bookings and payments, build on-demand video libraries, host retreats, run automated marketing, and launch fully branded apps and websites. We make it simple for founders to deliver a seamless, professional experience across every customer touchpoint. We’ve raised $15M in Series A funding and are growing quickly. It’s a unique moment to join us — we’re building a category-defining company in a fast-moving space, and we’re looking for teammates who are excited to help shape the future of wellness. The Role: Recruiting Lead (Technical & GTM) — Founding Team Arketa is hiring a Recruiting Lead to build and run the talent engine that powers our next phase of growth. You will partner directly with founders and executives, own searches end-to-end across engineering and go-to-market roles, and design the recruiting foundation that scales us from where we are today to our next chapter. This is a deeply impactful role with significant ownership, where the quality of your hires will directly influence Arketa’s trajectory. We’re looking for someone who is technical enough to recruit high-caliber engineers, versatile enough to hire sales and customer-facing roles, and senior enough to operate independently in a fast-paced environment. You’ll be both a builder and an operator — running searches while shaping the systems, processes, and brand that define Arketa’s hiring motion. If you thrive in high-velocity environments, enjoy wearing many hats, and want to shape the early team at a growing company, we’d love to talk. What You’ll Do Own full-cycle recruiting across engineering , sales, support and operations Partner with founders and hiring managers to define role requirements, create scorecards, and build structured interview loops Build top-of-funnel sourcing strategies using scrappy, creative tactics beyond LinkedIn Craft compelling narratives that attract world-class builders aligned with Arketa’s mission Drive a high-touch candidate experience with speed, clarity, and consistency Build recruiting infrastructure (ATS workflows, interview training, pipelines, dashboards) Track funnel metrics, diagnose bottlenecks, and report insights to leadership Establish and elevate Arketa’s employer brand across channels Ensure every candidate leaves as an advocate — regardless of outcome Help define headcount plans and hiring strategies as we scale What We’re Looking For 5–7+ years of full-cycle recruiting experience in fast-paced, high-growth tech startups Technical recruiting experience is required — you’ve hired engineers and understand how to assess them GTM recruiting experience is also required — AEs, SDRs, Ops, or Marketing Strong sourcing muscle; you generate your own pipeline and know how to reach passive candidates Experience running searches end-to-end without coordinator support Excellent communicator and storyteller; able to represent Arketa’s mission credibly and clearly Ability to partner closely with founders, execs, and senior ICs Organized operator who thrives in ambiguity and builds systems from scratch High judgment, high ownership, low ego, and a bias toward speed Candidate-centric approach balanced with data-driven prioritization Nice-to-Have Experience with Ashby or similar modern HR tech Technical literacy (basic SQL, frontend familiarity, GitHub reading, or similar) Experience building or scaling recruiting at a Series A/B startup Track record of closing senior or leadership candidates Experience with employer brand, content, or recruiting marketing Existing network of top operato

Sales Account Executive - SMB
US / Remote (US)Full-time3+ years$50K - $120KVisa: US citizen/visa only
What the role involves

The Role:  As an SMB Account Executive, you’ll help our studio customers understand the value of our all-in-one solution. You will develop new and lasting relationships in a variety of accounts. You’ll join a hardworking, high-energy, fast paced inside sales team and will advance deals through the sales cycle in collaboration with our product & eng team, onboarding, and customer success team. You’ll focus on small and mid-sized studio businesses. You will need to excel at outbound sales efforts and track your pipeline meticulously. Strong organization & communication skills are key, as you will be the first face of arketa to many prospective customers. What You’ll Do: Strong lead generation skills sourcing net new deals Own the entire sales & upsell process from prospecting to close for new and existing arketa customers Meet and exceed quarterly sales targets Maintain accurate pipeline management with expert-level forecasting Execute outbound sales efforts with excellence, fearlessness & enthusiasm via email, social media, cold calling, -gifting, in-person visits and more Understand customer needs and requirements Strong product demonstration skills: showcase how the arketa technology will add value to prospective customers and their unique use cases Communicate forecasted deal flow & contract terms regularly to internal team to ensure a delightful onboarding experience for customers Be an exemplary ambassador for arketa, both internally and externally Be a team player and work with other sellers internally What We’re Looking For: 3+ years of technology sales experience with a preference for SMB SaaS. You should have a sales methodology that you like and have used before! (Sandler, etc) Ideally experience selling to restaurants, fitness studios or small businesses Ability to prioritize multiple emails, phone calls, social media and more Thrives in a fast-paced, diverse, and highly collaborative team environment. You have a deep understanding of outbound selling and prospecting. You understand a relationship-led, sales motion and have demonstrated a track record of exceeding quotas & selling success. You are a strong written and verbal communicator. You are passionate about our overall mission and how arketa can help our customers You are scrappy, resourceful and a creative problem solver when discovering the business needs of your customer and understanding how arketa plugs into the bigger picture. You know how, or will learn prior to starting how to, use hubspot to track & forecast sales pipeline Experience selling to fitness studios a huge plus BA/BS degree preferred - Must be authorized to work in the U.S. What We Offer:  Competitive Salary, Stock Options, and Performance-based Bonuses Comprehensive Medical, Vision and Dental Insurance  Unlimited PTO  Annual Company Offsites Wellness Reimbursement  Catered Lunches/Snacks Ownership and Opportunity for Advancement For this role, the estimated annual base salary range is $50,000–$120,000, depending on experience and qualifications. In addition to base pay, we offer equity and performance-based bonuses as part of our total compensation package. We believe in compensating fairly and transparently, and we’re happy to provide more detail during the interview process. Arketa is an equal opportunity employer and is committed to diversity in its workforce. We actively encourage applications from all qualified individuals regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law. We believe that a diverse and inclusive workplace fosters innovation and creativity, and we welcome candidates who share our values of respect, collaboration, and excellence.

Engineering Manager
New York CityFull-time3+ years$180K - $230KVisa: US citizen/visa only
What the role involves

Arketa is building the operating system for modern fitness and wellness. Our mission is to make wellness more accessible by empowering studios and wellness entrepreneurs to grow beyond in-person classes. We provide a powerful, all-in-one platform to manage and scale hybrid wellness businesses—whether online, in-person, or both. With Arketa, users can easily manage schedules, accept bookings and payments, build on-demand video libraries, host retreats, and run marketing campaigns via text and email. We also offer fully branded apps and websites, so studios can deliver a seamless, professional experience across every customer touchpoint. We’ve raised $15M in Series A funding and are growing quickly. It’s a unique moment to join us—we’re building a category-defining company in a fast-moving space, and we’re looking for teammates who are excited to help shape the future of wellness. The Role: We’re looking for an Engineering Manager to lead and grow two teams of engineers responsible for 2 of Arketa’s 4 core product lines. This is a highly impactful role where you’ll balance leadership and technical guidance, working closely with Product and Design to deliver features that directly shape the future of wellness. What You’ll Do: Lead, mentor, and develop a team of engineers working across 2 product lines. Partner with Product and Design leadership to define strategy, goals, and roadmaps. Drive technical excellence through architecture decisions, code reviews, and best practices. Ensure on-time delivery of features while balancing quality, scalability, and speed. Collaborate with other engineering managers to align technical direction across all product lines. Play a key role in hiring, onboarding, and growing top engineering talent. Foster a culture of ownership, collaboration, and continuous learning. What We’re Looking For: 5+ years of software engineering experience, including 2+ years in engineering management. Experience leading teams that own multiple product areas or lines. Strong technical background with familiarity in modern web technologies (Rails, React, Node, or similar). Proven track record of shipping customer-facing products at scale. Excellent communication and collaboration skills across engineering, product, and design. Passion for developing people and building high-performing teams. What We Offer: Competitive Salary, Stock Options, and Performance-based Bonuses Comprehensive Medical, Vision and Dental Insurance Unlimited PTO Annual Company Offsites Wellness Reimbursement Catered Lunches/Snacks in NY Ownership and Opportunity for Advancement For this role, the estimated annual base salary range is $190,000–$240,000, depending on experience and qualifications. In addition to base pay, we offer equity and performance-based bonuses as part of our total compensation package. We believe in compensating fairly and transparently, and we’re happy to provide more detail during the interview process. Arketa is an equal opportunity employer and is committed to diversity in its workforce. We actively encourage applications from all qualified individuals regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law. We believe that a diverse and inclusive workplace fosters innovation and creativity, and we welcome candidates who share our values of respect, collaboration, and excellence.

Engineering Manager, MX
MexicoFull-time3+ years$50K - $100KVisa: US citizen/visa only
What the role involves

Arketa is building the operating system for modern fitness and wellness. Our mission is to make wellness more accessible by empowering studios and wellness entrepreneurs to grow beyond in-person classes. We provide a powerful, all-in-one platform to manage and scale hybrid wellness businesses—whether online, in-person, or both. With Arketa, users can easily manage schedules, accept bookings and payments, build on-demand video libraries, host retreats, and run marketing campaigns via text and email. We also offer fully branded apps and websites, so studios can deliver a seamless, professional experience across every customer touchpoint. We’ve raised $15M in Series A funding and are growing quickly. It’s a unique moment to join us—we’re building a category-defining company in a fast-moving space, and we’re looking for teammates who are excited to help shape the future of wellness. The Role: We’re looking for an Engineering Manager to lead and grow two teams of engineers responsible for 2 of Arketa’s 4 core product lines. This is a highly impactful role where you’ll balance leadership and technical guidance, working closely with Product and Design to deliver features that directly shape the future of wellness. What You’ll Do: Lead, mentor, and develop a team of engineers working across 2 product lines. Partner with Product and Design leadership to define strategy, goals, and roadmaps. Drive technical excellence through architecture decisions, code reviews, and best practices. Ensure on-time delivery of features while balancing quality, scalability, and speed. Collaborate with other engineering managers to align technical direction across all product lines. Play a key role in hiring, onboarding, and growing top engineering talent. Foster a culture of ownership, collaboration, and continuous learning. What We’re Looking For: 5+ years of software engineering experience, including 2+ years in engineering management. Experience leading teams that own multiple product areas or lines. Strong technical background with familiarity in modern web technologies (Rails, React, Node, or similar). Proven track record of shipping customer-facing products at scale. Excellent communication and collaboration skills across engineering, product, and design. Passion for developing people and building high-performing teams. What We Offer: Competitive Salary, Stock Options, and Performance-based Bonuses Comprehensive Medical, Vision and Dental Insurance Unlimited PTO Annual Company Offsites Wellness Reimbursement Catered Lunches/Snacks in NY Ownership and Opportunity for Advancement Arketa is an equal opportunity employer and is committed to diversity in its workforce. We actively encourage applications from all qualified individuals regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law. We believe that a diverse and inclusive workplace fosters innovation and creativity, and we welcome candidates who share our values of respect, collaboration, and excellence.

Full Stack Engineer, CDMX
Mexico City, CDMX, MX / Mexico City, Mexico City, MXFull-time3+ years$45K - $50KVisa: US citizenship/visa not required
What the role involves

Arketa is building the operating system for modern fitness and wellness. Our mission is to make wellness more accessible by empowering studios and wellness entrepreneurs to grow beyond in-person classes. We provide a powerful, all-in-one platform to manage and scale hybrid wellness businesses—whether online, in-person, or both. With Arketa, users can easily manage schedules, accept bookings and payments, build on-demand video libraries, host retreats, and run marketing campaigns via text and email. We also offer fully branded apps and websites, so studios can deliver a seamless, professional experience across every customer touchpoint. We’ve raised $15M in Series A funding and are growing quickly. It’s a unique moment to join us—we’re building a category-defining company in a fast-moving space, and we’re looking for teammates who are excited to help shape the future of wellness. The Role: Arketa is hiring a Full Stack Software Engineer who likes solving real problems for real customers. You will own work end to end, from reproducing an issue to shipping the fix, and you will grow into building full product features alongside our engineering team. You will work across our Node.js and React/TypeScript stack with teammates based in the U.S., Canada, and Mexico. This role is hybrid, 3 days per week in our Mexico City office. English fluency is required. How this role works at Arketa: We run a rotational ramp so that every engineer learns the product from the inside out before owning large features. We are upfront about this because it is core to how we ship confidently and deliver a great customer experience. Months 0 to 9 (product mastery): You focus on fixing bugs and shipping small, high-impact features that come directly from customers and our support team. This is the fastest way to build deep, real-world knowledge of how Arketa works and where it breaks. Month 9 and beyond (full feature ownership): You graduate into full feature development as a member of the product engineering team. If building out and leading is where your strengths are, there is room to help grow the function too. This is not a support desk role. It is a software engineering role with a deliberate on-ramp that turns customer problems into product expertise. Your first 90 days: Days 0 to 30: Get familiar with the codebase and ramp up on bug fixes. Days 30 to 90: Begin interacting with customers through our support channels and start building tools that improve bug triage. Your first 6 to 9 months: Roughly 60% of your time will be spent close to customers, fixing bugs and resolving user experience edge cases, with the other 40% focused on improving systems for the long term. In practice that looks like: Triage, investigate, and resolve bugs reported by customers and the support team. Own issues end to end: reproduce, diagnose, fix, validate, and communicate. Collaborate closely with Support to provide timely updates and clarity on issues. Improve system reliability by identifying root causes, not just patching symptoms. Maintain high quality standards across testing, edge cases, and regressions. What We’re Looking For: 2+ years experience as a software engineer Strong written and spoken English fluency Production experience in node.js and react/typescript Experience in fast moving environment, such as small companies or a start-up AI-tooling proficiency: AI as a force multiplier Eligibility to work out of our Mexico City office Nice to have: Experience with global teams Python experience U.S-based startup exposure What We Offer: Competitive Salary Unlimited PTO Ownership and Opportunity for Advancement For this role, the estimated annual base salary range is $45,000 - $50,000 USD, depending on experience and qualifications. We believe in compensating fairly and transparently, and we’re happy to provide more detail during the interview process. Arketa is an equal opportunity employer and is committed to diversity in its workforce. We actively en

JavaScriptNode.jsReactTypeScript
Inbound Sales Development Representative (SDR)
United StatesFull-timeAny (new grads ok)$50KVisa: US citizen/visa only
What the role involves

Arketa is building the operating system for modern fitness and wellness. Our mission is to make wellness more accessible by empowering studios and wellness entrepreneurs to grow beyond in-person classes. We provide a powerful, all-in-one platform to manage and scale hybrid wellness businesses—whether online, in-person, or both. With Arketa, users can easily manage schedules, accept bookings and payments, build on-demand video libraries, host retreats, and run marketing campaigns via text and email. We also offer fully branded apps and websites, so studios can deliver a seamless, professional experience across every customer touchpoint. We’ve raised $15M in Series A funding and are growing quickly. It’s a unique moment to join us—we’re building a category-defining company in a fast-moving space, and we’re looking for teammates who are excited to help shape the future of wellness. The Role: As an Inbound Sales Development Representative, you'll be the first person potential customers connect with when they discover Arketa. You'll work with fitness business owners who are already interested in what we offer—whether they've signed up for a trial, requested a demo, or downloaded our content. Your role bridges marketing and sales, turning warm leads into qualified opportunities for our Account Executives. You'll spend your days understanding what fitness entrepreneurs need, qualifying their fit with Arketa, and setting up demos that help them see how our platform can transform their business. If you love talking to people about their goals, enjoy problem-solving, and want to help wellness businesses thrive, this role offers the perfect opportunity to make an impact while building your sales career. What You’ll Do: Connect with interested prospects: Reach out to leads from trials, events, content downloads, and marketing campaigns via phone, email, and SMS Qualify and prioritize leads: Understand each prospect's business needs, timeline, and decision-making process to determine their fit with Arketa Schedule high-quality demos: Set up meetings between qualified prospects and Account Executives, ensuring smooth handoffs with complete context Become an Arketa expert: Understand our platform inside and out so you can speak confidently about how we solve real problems for fitness businesses Keep everything organized: Maintain accurate records in HubSpot, track lead progression, and ensure nothing falls through the cracks Collaborate across teams: Work closely with Marketing to optimize lead quality and provide feedback on campaign performance Follow up strategically: Stay connected with prospects who aren't ready to move forward immediately, nurturing them until they're ready for next steps What We’re Looking For: Customer-focused experience: Background in customer-facing or sales roles where you've helped people solve problems Strong communication skills: You can explain complex ideas simply and build rapport quickly over phone, email, and video Organized and detail-oriented: You can manage multiple conversations and priorities without missing important details Curious and coachable: You ask good questions, listen actively, and are eager to learn about both our platform and our customers' businesses Resilient and motivated: You stay positive when prospects aren't ready and keep pushing toward your goals Tech-savvy: Experience with CRM systems (HubSpot preferred) and comfortable with sales tools and technology Fitness enthusiast: Bonus points if you understand the wellness industry and have experience with fitness studios or similar small businesses What We Offer: Competitive Salary, Stock Options, and Performance-based Bonuses Comprehensive Medical, Vision and Dental Insurance Unlimited PTO Annual Company Offsites Wellness Reimbursement Catered Lunches/Snacks Ownership and Opportunity for Advancement For this role, the estimated annual base salary is up to $50,000, depending on experience

Product Designer
New York CityFull-time3+ years$120K - $180KVisa: US citizen/visa only
What the role involves

Arketa is building the operating system for modern fitness and wellness. Our mission is to make wellness more accessible by empowering studios and wellness entrepreneurs to grow beyond in-person classes. We provide a powerful, all-in-one platform to manage and scale hybrid wellness businesses—whether online, in-person, or both. With Arketa, users can easily manage schedules, accept bookings and payments, build on-demand video libraries, host retreats, and run marketing campaigns via text and email. We also offer fully branded apps and websites, so studios can deliver a seamless, professional experience across every customer touchpoint. We’ve raised $15M in Series A funding and are growing quickly. It’s a unique moment to join us—we’re building a category-defining company in a fast-moving space, and we’re looking for teammates who are excited to help shape the future of wellness. The Role: Arketa is seeking a talented and motivated Product Designer who is a self-starter. You'll play a key role in shaping our design systems and user experiences, ensuring consistency and scalability across our products. As we enter a period of rapid growth, you'll be instrumental in creating intuitive, accessible, and visually compelling designs from the ground up. What You’ll Do: Lead the design and execution of the frontend design system, ensuring a cohesive and scalable user experience across all platforms Collaborate closely with the product and engineering teams to define and implement new features and design solutions Take ownership of the user interface design, from wireframes and prototypes to high-fidelity visuals Continuously iterate on design systems to improve efficiency and maintain consistency Partner with the product team to align design with business goals and user needs Present design concepts, updates, and cross-team launches at company-wide check-ins Stay current on industry trends and best practices in design and user experience What We’re Looking For: Design-first mentality: You thrive in a design-centric role and enjoy creating high-quality, user-centered interfaces Experienced in design systems: You've contributed to or led the creation of a design system that supports a growing product 5+ years of experience in product design (with a strong portfolio showcasing your design expertise and process) Proficiency in design tools such as Figma, Sketch, or Adobe XD Strong understanding of frontend development: While you're primarily focused on design, you're comfortable collaborating with developers on implementing your designs (React, Tailwind, and Typescript) Excellent communication skills and the ability to collaborate across cross-functional teams. Organized, self-sufficient, and proactive with the ability to manage multiple design projects simultaneously What We Offer: Competitive Salary, Stock Options, and Performance-based Bonuses Comprehensive Medical, Vision and Dental Insurance Unlimited PTO Annual Company Offsites Wellness Reimbursement Catered Lunches/Snacks Ownership and Opportunity for Advancement For this role, the estimated annual base salary range is $120,000–$180,000, depending on experience and qualifications. In addition to base pay, we offer equity and performance-based bonuses as part of our total compensation package. We believe in compensating fairly and transparently, and we’re happy to provide more detail during the interview process. Arketa is an equal opportunity employer and is committed to diversity in its workforce. We actively encourage applications from all qualified individuals regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law. We believe that a diverse and inclusive workplace fosters innovation and creativity, and we welcome candidates who share our values of respect, collaboration, and excellence.

Customer Care Representative, AUS
AU / NZ / Remote (AU; NZ)Full-time1+ years$45K - $50KVisa: US citizenship/visa not required
What the role involves

The Role:  Lovers of fitness and advocates for wellness businesses wanted! Our customer experience team supports our partners with using our product and helping them to grow their wellness businesses. We also represents the voice of our partners internally. If you love building relationships, making people smile, and increasing access to wellness around the world, we want to meet you! Fitness & wellness providers already using Arketa is a Bonus 💃🏻 Note: We are looking for a shift for candidates in Australia or candidates that are available to work in that timezone below: Shifts require: Sunday - Thursday: 7pm EST - 3:30am EST / 9am - 5:30pm AEST Tuesday - Saturday: 7pm EST - 3:30am EST / 9am - 5:30pm AEST What You’ll Do: Support our Partners (customers) by answering their questions with speedy, friendly responses via chat or email Go above and beyond in creating a magical experience for our customers by hopping on a Zoom call to walk through their inquiries Guide new Partners once they have finished onboarding and help with migrations Troubleshooting and problem solving quickly to deliver fast responses Turn grumpy folks into our biggest fans using empathy, transparency, and de-escalation Become an expert on all things Arketa by learning new tools and keeping our customers educated Always advocating for our Partners while also advocating for Arketa Report on insights + industry feedback from customers to improve product features What We’re Looking For: You love meeting and helping new people, kindness comes easily to you, and you have a great attitude! You have worked behind the desk of a wellness business (i.e. a yoga, pilates, bootcamp studio or something similar), using industry software like MBO, Arketa, or an equivalent You have previous experience in a role requiring impeccable written communications across social and email Have great judgment and can problem solve on your feet, always keeping the customer experience in mind Ability to identify opportunities for process improvement that contributes to a first-class customer experience Can explain complex issues clearly Great at multi-tasking. Able to manage numerous requests and time demands concurrently, while achieving goals Team player - we're in this together. You will play an integral part of helping our team and work hard to help achieve goals Organized, self-sufficient and a go-getter. Able to go above and beyond what is expected of you Four-year post-secondary education/Bachelor's degree (preferred) Experience with Intercom, Slack, Notion and Google Suite a big plus. If not, the ability to learn new tech fast will be very important 1-2 years experience in a Customer Support, Communications/PR, or social-oriented role What We Offer:  Competitive Salary, Stock Options, and Performance-based Bonuses Unlimited PTO  Annual Company Offsites Ownership and Opportunity for Advancement For this role, the estimated annual base salary range is $45,000–$50,000, depending on experience and qualifications. In addition to base pay, we offer equity and performance-based bonuses as part of our total compensation package. We believe in compensating fairly and transparently, and we’re happy to provide more detail during the interview process. Arketa is an equal opportunity employer and is committed to diversity in its workforce. We actively encourage applications from all qualified individuals regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law. We believe that a diverse and inclusive workplace fosters innovation and creativity, and we welcome candidates who share our values of respect, collaboration, and excellence.

Director, Brand Marketing
New York CityFull-timeVisa: US citizen/visa only
What the role involves

Arketa is building the operating system for modern fitness and wellness. Our mission is to make wellness more accessible by empowering studios and wellness entrepreneurs to grow beyond in-person classes. We provide a powerful, all-in-one platform to manage and scale hybrid wellness businesses—whether online, in-person, or both. With Arketa, users can easily manage schedules, accept bookings and payments, build on-demand video libraries, host retreats, and run marketing campaigns via text and email. We also offer fully branded apps and websites, so studios can deliver a seamless, professional experience across every customer touchpoint. We’ve raised $15M in Series A funding and are growing quickly. It’s a unique moment to join us—we’re building a category-defining company in a fast-moving space, and we’re looking for teammates who are excited to help shape the future of wellness. The Role: Arketa is seeking a Director of Brand Marketing to lead the strategy, storytelling, and creative expression of our brand as we enter our next stage of growth. In this role, you will elevate Arketa’s presence in the market, ensure brand consistency across every touchpoint, and build the programs that shape how prospective customers, partners, and the broader wellness community perceive Arketa. This leader will own brand identity, integrated campaigns, content strategy, social, partnerships, and top-of-funnel awareness. You will partner closely with Demand Gen, Product Marketing, Sales, and Leadership to craft a differentiated, inspiring narrative and bring it to life through memorable brand experiences. What You’ll Do: Brand Strategy & Narrative Own Arketa’s brand positioning, story, voice, and visual identity across all channels. Develop and evolve a clear narrative that differentiates Arketa in the wellness and creator economy. Create messaging frameworks that enable consistent storytelling across teams and platforms. Campaigns & Creative Lead the strategy, development, and execution of integrated brand campaigns (digital, paid, social, video, events, partnerships). Partner with internal teams and creative vendors to produce world-class content—from brand videos to landing pages to social. Ensure creative quality, coherence, and alignment with brand guidelines. Content & Editorial Own content strategy: blogs, resources, customer stories, thought leadership, newsletters, and owned media. Build a storytelling engine that positions Arketa as a leader in the business of wellness. Oversee editorial calendars and ensure a consistent flow of compelling, high-quality content. Social & Community Oversee organic social strategy and execution to grow Arketa’s reach and elevate brand engagement. Partner with the community team on creator spotlights, wellness stories, and UGC alignment. Partnerships, Collaborations & Events Lead brand-driven partnerships with creators, vendors, and wellness organizations. Partner with Events Marketing to ensure brand consistency across all Arketa-hosted and sponsored events. Cross-Functional Leadership Collaborate closely with Demand Generation to align brand and performance strategies. Work with Product Marketing on category creation, launches, and GTM storytelling. Partner with Sales and CX to ensure customer-facing materials and experiences reflect our brand values. What We’re Looking For: 7–10+ years in brand marketing, creative strategy, or integrated marketing—preferably in SaaS, creator economy, wellness, or B2B2C hybrid brands. Proven track record building and scaling a brand through high-impact storytelling and campaigns. Strong creative instincts with the ability to brief, guide, and evaluate creative work. Experience leading brand-level campaigns that drive measurable awareness and affinity. Exceptional written and verbal storytelling skills. Experience managing agencies, vendors, and internal teams. Deep understanding of social, digital, content, and v

Sales Account Executive - SMB, UK
GB / Wales, GB / Scotland, GB / Northern Ireland, GB / England, GB / Remote (GB; Wales, GB; Scotland, GB; Northern Ireland, GB; England, GB)Full-time1+ years$40K - $60KVisa: US citizenship/visa not required
What the role involves

The Role:  As an SMB Account Executive, you’ll help our studio customers understand the value of our all-in-one solution. You will develop new and lasting relationships in a variety of accounts. You’ll join a hardworking, high-energy, fast paced inside sales team and will advance deals through the sales cycle in collaboration with our product & eng team, onboarding, and customer success team. You’ll focus on small and mid-sized studio businesses. You will need to excel at outbound sales efforts and track your pipeline meticulously. Strong organization & communication skills are key, as you will be the first face of arketa to many prospective customers. What You’ll Do: Strong lead generation skills sourcing net new deals Own the entire sales & upsell process from prospecting to close for new and existing arketa customers Meet and exceed quarterly sales targets Maintain accurate pipeline management with expert-level forecasting Execute outbound sales efforts with excellence, fearlessness & enthusiasm via email, social media, cold calling, -gifting, in-person visits and more Understand customer needs and requirements Strong product demonstration skills: showcase how the arketa technology will add value to prospective customers and their unique use cases Communicate forecasted deal flow & contract terms regularly to internal team to ensure a delightful onboarding experience for customers Be an exemplary ambassador for arketa, both internally and externally Be a team player and work with other sellers internally What We’re Looking For: 3+ years of technology sales experience with a preference for SMB SaaS. You should have a sales methodology that you like and have used before! (Sandler, etc) Ideally experience selling to restaurants, fitness studios or small businesses Ability to prioritize multiple emails, phone calls, social media and more Thrives in a fast-paced, diverse, and highly collaborative team environment. You have a deep understanding of outbound selling and prospecting. You understand a relationship-led, sales motion and have demonstrated a track record of exceeding quotas & selling success. You are a strong written and verbal communicator. You are passionate about our overall mission and how arketa can help our customers You are scrappy, resourceful and a creative problem solver when discovering the business needs of your customer and understanding how arketa plugs into the bigger picture. You know how, or will learn prior to starting how to, use hubspot to track & forecast sales pipeline Experience selling to fitness studios a huge plus BA/BS degree preferred - Must be authorized to work in the U.S. What We Offer:  Competitive Salary and Performance-based Bonuses Comprehensive Medical, Vision and Dental Insurance  Unlimited PTO  Annual Company Offsites Wellness Reimbursement  Catered Lunches/Snacks Ownership and Opportunity for Advancement For this role, the estimated annual base salary range is $40,000–$100,000, depending on experience and qualifications. In addition to base pay, we offer equity and performance-based bonuses as part of our total compensation package. We believe in compensating fairly and transparently, and we’re happy to provide more detail during the interview process. Arketa is an equal opportunity employer and is committed to diversity in its workforce. We actively encourage applications from all qualified individuals regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law. We believe that a diverse and inclusive workplace fosters innovation and creativity, and we welcome candidates who share our values of respect, collaboration, and excellence.

Sales Development Representative
US / Remote (US)Full-timeAny (new grads ok)$50K - $75KVisa: US citizen/visa only
What the role involves

The Role:  As a Sales Development Representative (SDR), you’ll be the first point of contact for prospective customers, using creative outreach methods to introduce them to Arketa and demonstrate how we can help their business thrive. You’ll focus on small and mid-sized wellness studios & entrepreneurs, driving outbound sales through phone calls, emails, social media messaging, and other innovative approaches. Your goal will be to build the initial connections with potential clients while managing your pipeline meticulously. If you thrive on connecting with people, love fitness, and are eager to grow your career into an Account Executive (AE) role, this is your chance to make an impact. **What You’ll Do:** In this role, you’ll spend around 4 hours each day reaching out to wellness studios over the phone, building relationships, and sharing how Arketa can transform their business. This hands-on outreach is a crucial part of driving our mission forward—and is perfect for someone who loves engaging with people, thrives on real conversations, and is excited to make a tangible impact every day. You’ll help AE’s get context on each potential customer and help ensure that each customer has a delightful experience with Arketa from beginning to end. What We’re Looking For: Has some cold-calling experience, ideally in SMB SaaS, selling to fitness studios, restaurants, or small businesses. Recruiting and real estate experience are also particularly relevant Familiarity with Hubspot, Orum (or a parallel dialer), Instagram, Loom, Vidyard and lead sources BA/BS degree preferred but not required Fitness Enthusiast: You’ve worked in a fitness studio and understand the ins and outs of studio software (bonus if you’ve used Arketa or MindBody). Sales Talent: You’re ready to dive into outbound efforts using phone, email, messaging, and creative outreach. Strong Communicator: You can easily connect with people, articulate ideas clearly in both written and verbal communication, and excel at building rapport. Grit & Determination: You’re someone who doesn’t shy away from the challenge of persistence and knows that each conversation, whether immediate or down the road, brings you closer to making a real impact. You thrive on connecting with people and are excited to overcome obstacles to drive results. Organized & Driven: You can manage multiple priorities—whether it’s tracking leads, emails, calls, or social outreach—and you’re resourceful in problem-solving to meet business needs. You’ll keep your work updated in hubspot and our sales software tools. Mission-Aligned: You’re passionate about wellness and excited to help fitness studios grow with Arketa’s innovative platform. What We Offer:  Competitive Salary, Stock Options, and Performance-based Bonuses Comprehensive Medical, Vision and Dental Insurance  Unlimited PTO  Annual Company Offsites Wellness Reimbursement  Catered Lunches/Snacks Ownership and Opportunity for Advancement For this role, the estimated annual base salary range is $50,000–$75,000, depending on experience and qualifications. In addition to base pay, we offer equity and performance-based bonuses as part of our total compensation package. We believe in compensating fairly and transparently, and we’re happy to provide more detail during the interview process. Arketa is an equal opportunity employer and is committed to diversity in its workforce. We actively encourage applications from all qualified individuals regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law. We believe that a diverse and inclusive workplace fosters innovation and creativity, and we welcome candidates who share our values of respect, collaboration, and excellence.

Sales Development Representative, UK
United StatesFull-timeAny (new grads ok)$40K - $45KVisa: US citizen/visa only
What the role involves

Arketa is building the operating system for modern fitness and wellness. Our mission is to make wellness more accessible by empowering studios and wellness entrepreneurs to grow beyond in-person classes. We provide a powerful, all-in-one platform to manage and scale hybrid wellness businesses—whether online, in-person, or both. With Arketa, users can easily manage schedules, accept bookings and payments, build on-demand video libraries, host retreats, and run marketing campaigns via text and email. We also offer fully branded apps and websites, so studios can deliver a seamless, professional experience across every customer touchpoint. We’ve raised $15M in Series A funding and are growing quickly. It’s a unique moment to join us—we’re building a category-defining company in a fast-moving space, and we’re looking for teammates who are excited to help shape the future of wellness. Note : We are only considering candidates in the UK for this role The Role:  As a Sales Development Representative (SDR), you’ll be the first point of contact for prospective customers, using creative outreach methods to introduce them to Arketa and demonstrate how we can help their business thrive. You’ll focus on small and mid-sized wellness studios & entrepreneurs, driving outbound sales through phone calls, emails, social media messaging, and other innovative approaches. Your goal will be to build the initial connections with potential clients while managing your pipeline meticulously. If you thrive on connecting with people, love fitness, and are eager to grow your career into an Account Executive (AE) role, this is your chance to make an impact. What You’ll Do: Connect with interested prospects: Reach out to leads from trials, events, content downloads, and marketing campaigns via phone, email, and SMS Qualify and prioritize leads: Understand each prospect's business needs, timeline, and decision-making process to determine their fit with Arketa Schedule high-quality demos: Set up meetings between qualified prospects and Account Executives, ensuring smooth handoffs with complete context Become an Arketa expert: Understand our platform inside and out so you can speak confidently about how we solve real problems for fitness businesses Keep everything organized: Maintain accurate records in HubSpot, track lead progression, and ensure nothing falls through the cracks Collaborate across teams: Work closely with Marketing to optimize lead quality and provide feedback on campaign performance Follow up strategically: Stay connected with prospects who aren't ready to move forward immediately, nurturing them until they're ready for next steps What We’re Looking For: Has some cold-calling experience, ideally in SMB SaaS, selling to fitness studios, restaurants, or small businesses. Recruiting and real estate experience are also particularly relevant Familiarity with Hubspot, Nooks (or a parallel dialer), Instagram, Loom, Vidyard and lead sources BA/BS degree preferred but not required Fitness Enthusiast: You’ve worked in a fitness studio and understand the ins and outs of studio software (bonus if you’ve used Arketa, Mindbody, Wellnessliving, Marianatek, or Momence). Sales Talent: You’re ready to dive into outbound efforts using phone, email, messaging, and creative outreach. Strong Communicator: You can easily connect with people, articulate ideas clearly in both written and verbal communication, and excel at building rapport. Grit & Determination: You’re someone who doesn’t shy away from the challenge of persistence and knows that each conversation, whether immediate or down the road, brings you closer to making a real impact. You thrive on connecting with people and are excited to overcome obstacles to drive results. Organized & Driven: You can manage multiple priorities—whether it’s tracking leads, emails, calls, or social outreach—and you’re resourceful in problem-solving to meet business needs. You’ll keep your work upd

Senior Manager, Demand Generation & Events
New York CityFull-time3+ years$140K - $180KVisa: US citizen/visa only
What the role involves

Arketa is building the operating system for modern fitness and wellness. Our mission is to make wellness more accessible by empowering studios and wellness entrepreneurs to grow beyond in-person classes. We provide a powerful, all-in-one platform to manage and scale hybrid wellness businesses—whether online, in-person, or both. With Arketa, users can easily manage schedules, accept bookings and payments, build on-demand video libraries, host retreats, and run marketing campaigns via text and email. We also offer fully branded apps and websites, so studios can deliver a seamless, professional experience across every customer touchpoint. We’ve raised $15M in Series A funding and are growing quickly. It’s a unique moment to join us—we’re building a category-defining company in a fast-moving space, and we’re looking for teammates who are excited to help shape the future of wellness. The Role: We are seeking a Senior Manager, Demand Generation & Events with deep expertise in event-driven growth, including virtual events, webinars, field events, trade shows, customer events, and sponsorship strategy. This leader will own the development and execution of Arketa’s demand generation engine, with a heavy focus on leveraging events as a primary pipeline and revenue driver. This role blends creativity, strategy, and operational excellence. You will build full-funnel integrated campaigns, partner closely with Sales and RevOps, and experiment your way into repeatable, scalable programs that significantly grow qualified pipeline. What You’ll Do: Event-Led Demand Generation Own Arketa’s event strategy end-to-end, including webinars, partner events, workshops, industry conferences, customer events, and virtual experiences. Build quarterly event calendars aligned to pipeline goals, product launches, and persona needs. Manage all logistics, promotion, content development, follow-up, and ROI analysis for events. Evaluate and manage event sponsorships, speaking opportunities, and booth strategy for relevant trade shows. Pipeline & Campaign Management Develop integrated campaigns across email, paid media, content marketing, and events that drive MQL/SQL volume and revenue impact. Own and optimize the funnel from lead acquisition to meeting creation, partnering with RevOps and Sales. Build segmentation and nurture journeys that drive conversion and accelerate deal velocity. Analyze campaign performance, forecast pipeline contribution, and optimize for ROI and efficiency. Cross-Functional Leadership Partner with Sales to align on ICP, outreach strategy, lead quality, and post-event follow-up. Collaborate with Product Marketing to ensure messaging clarity across all event and demand channels. Work with RevOps to implement tracking, attribution, scoring, and reporting frameworks. Manage external vendors, event partners, and contractors when needed. What We’re Looking For: 5–8+ years of B2B demand generation experience, with strong specialization in events as a core growth lever. Proven track record of generating qualified pipeline through webinars, field events, user events, and conference sponsorships. Experience owning campaign strategy, execution, reporting, and optimization end-to-end. Strong project management and operational skills with the ability to run multiple programs simultaneously. Familiarity with event platforms, marketing automation tools (HubSpot preferred), analytics tools, and CRM systems (Salesforce). Highly collaborative, data-driven, and comfortable working in a fast-paced startup environment. Excellent communication skills and ability to craft compelling narratives and event content. What We Offer: Competitive Salary, Stock Options, and Performance-based Bonuses Comprehensive Medical, Vision and Dental Insurance Unlimited PTO Annual Company Offsites Wellness Reimbursement Catered Lunches/Snacks in NY Ownership and Opportunity for Advancement For this role, the estimated annual base salary range is $140,000–$180,000, dep

VP of Finance
New York, NY, USFull-time6+ years$220K - $270KVisa: US citizen/visa only
What the role involves

About Arketa: Arketa is building the operating system for modern fitness and wellness. Our mission is to make wellness more accessible by empowering studios and wellness entrepreneurs to grow beyond in-person classes. We provide a powerful, all-in-one platform to manage and scale hybrid wellness businesses — whether online, in-person, or both. With Arketa, studios can manage schedules, accept bookings and payments, build on-demand video libraries, host retreats, run automated marketing, and launch fully branded apps and websites. We make it simple for founders to deliver a seamless, professional experience across every customer touchpoint. We’ve raised $15M in Series A funding and are growing quickly. It’s a unique moment to join us — we’re building a category-defining company in a fast-moving space, and we’re looking for teammates who are excited to help shape the future of wellness. The Role: As VP of Finance, you will partner directly with the CEO/co-founder and CTO/co-founder to drive financial strategy, ensure analytical rigor across the company, and help guide Arketa through its next phase of scale. You will sit the intersection of product, growth, and capital strategy, helping translate company ambition into disciplined financial execution. This is a highly strategic and hands-on role for someone excited to build finance from the ground up while operating as a core thought partner to leadership. For the first 6 to 12 months, you're the analyst, the modeler, and the strategist. This role is hybrid to our NYC (NoHo) office. What You’ll Own: Financial Strategy & Modeling Own Arketa’s operating model, forecasting, and long-range financial planning Build rigorous revenue and margin models across SaaS, payments, and emerging product lines Lead scenario planning tied to pricing strategy, product launches, and growth investments Establish financial frameworks that enable fast, high-confidence decision making Ensure modeling accuracy and analytical consistency across the business Strategic Finance & Executive Partnership Act as a strategic partner to the CEO and leadership team Translate company strategy into financial plans and measurable outcomes Support board reporting, investor updates, and potential future fundraising efforts Develop KPI frameworks connecting product adoption, revenue performance, and company health Provide analytical insight that informs major company decisions Finance Function Buildout Own budgeting and planning processes across departments Partner with external accounting firms on close, reporting, and compliance Design scalable financial processes appropriate for a high-growth SaaS company Improve visibility into unit economics, margins, and operational efficiency Business Partnership & Growth Initiatives Partner cross-functionally with Product, Sales, and Operations teams Provide financial insight on major investments and strategic initiatives Help leadership prioritize resources based on ROI and long-term impact What We’re Looking For: 7+ years of experience across investment, strategic finance, or high-performance analytical roles, currently operating at a Senior Director, VP, or equivalent level, or ready to step into that scope Highly recommended background Candidates must have 1–3+ years in at least one of the following: Investment Banking (M&A) Private Equity or Growth Equity Buy-side investing Corporate / Internal M&A at a large-scale company Exceptional financial modeling expertise with the ability to independently build and pressure-test complex operating models, forecasts, and scenario analyses Demonstrated ability to translate ambiguous business problems into structured financial frameworks and clear executive decisions Experience partnering closely with founders or executive leadership teams as a strategic advisor Strong intuition for b2b SaaS and technology business models, including revenue drivers and unit economics High ownership mindset with strong intellectua

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