Alaan

About Alaan Alaan is the Middle East’s first AI-powered spend management platform, built to help businesses save time and money. Our all-in-one solution combines smart corporate cards, real-time expense tracking, AI-powered automation, seamless accounting integrations, and deep financial insights- designed to simplify finance operations and maximize control over company spend. Founded in 2022, Alaan is already the trusted partner of over 1,300 leading businesses across the UAE, including G42, Careem, McDonald’s, Tabby, Al Barari, Rove Hotels, Rivoli, and CarSwitch. Together, our customers have saved over AED 100 million with Alaan. In just three years, Alaan has become the #1 expense management platform in the Middle East- and we’ve done it while becoming profitable. Backed by Y Combinator and top global investors- including founders and executives of leading startups- Alaan is built by a world-class team from McKinsey, BCG, Goldman Sachs, Barclays, Zomato, Careem, Rippling, and other high-growth companies. We’re not just building software. We’re reimagining how finance works for modern businesses across the region. About the role As a Backend Developer, you will be responsible for designing, building, and maintaining the server-side logic, database architecture, and APIs that power our products. You will collaborate closely with front-end developers, product managers, and other stakeholders to deliver scalable, high-performance systems that meet the needs of our business. What you'll do Develop and maintain backend systems and services to ensure optimal performance and scalability Design and implement RESTful APIs and microservices for our fintech platform Collaborate with front-end developers and product managers to define, develop, and deliver features Write clean, reusable, and efficient code, following best practices Troubleshoot, debug, and upgrade existing applications as needed Ensure the security and integrity of backend systems, data, and APIs Participate in code reviews, providing constructive feedback to team members Monitor system performance and resolve production issues as they arise What we are looking for 6 months to 2 years of relevant experience in backend development Proficiency in server-side programming languages such as Node.js, NestJS, Express, or Python Strong understanding of RESTful API design and development Experience with databases such as MySQL, MongoDB, or PostgreSQL, and data modeling Familiarity with cloud services like AWS, Azure, or Google Cloud, and DevOps tools such as Docker and Kubernetes Proficiency with version control systems like Git Understanding of software development best practices, including testing, security, and scalability Experience with caching tools such as Redis or Memcached Knowledge of unit testing frameworks like Mocha, Chai, Sinon, or Jest Excellent problem-solving skills and attention to detail Ability to work both independently and collaboratively in a fast-paced environment Experience with microservices architecture Familiarity with fintech or payment systems Knowledge of CI/CD pipelines and automated deployment tools What's in it for you Contribute to building the Middle East’s most beloved fintech brand from the ground up Benefit from a role with significant ownership and accountability Thrive in a flexible hybrid culture with ample work-life balance Participate in exciting offsite events Competitive salary and equity Enjoy additional perks like travel allowances, gym memberships, and more

Alaan is the smartest way to manage business spend for Middle Eastern businesses. The Middle East is on the cusp of a payments revolution with a $3 trillion+ B2B payments market. Managing spend for businesses in the region is incredibly painful, with archaic and disjointed solutions. Alaan solves these pain points by providing an all-in-one spend management and corporate cards platform. Businesses use Alaan to control spend, save time, and automate business expenses. Main Responsibilities and Key Requirements Account Management - Successfully manage a portfolio of customers and prioritize amidst multiple competing priorities, escalations, and deadlines. Continuous Learning and Development - Develop a deep understanding of a client’s business, brand, industry, and its consumers. Apply domain/technical knowledge of the platform, best practices, and customer insights to remove blockers and proactively support customers. Vigilance and Awareness - Proactively track accounts to identify early warning signs of churn risk, establish internal action plans to address customer concerns and work proactively to eliminate that risk. Product Development - Act as an advocate for the client and bring back structured requests or feedback to the Product team and work with the product team to be one of the key contributors to define client requirements, features and improvements. A Constant Air of Improvement - Establish and improve service procedures, policies and standards through best practices while keeping accurate records and document customer service actions and discussions. Ownership - Take responsibility for positively building client relationships over time as their go-to trusted advisor.   What are we looking for? 3+ years of proven successful experience as a Customer Success Manager in B2B SaaS/analytics/Fintech/Tech. Proven track record - Of high-value solution client success experiences with enterprise clients from a range of industries. Experience in supporting long term, recurring revenue programmes or equivalent. Ownership - Ability to multi-task and independently handle tasks without any follow-ups. Problem Solver – You are a natural problem solver and trusted adviser to clients, never shy of presenting a point of view to deliver on client objectives. Ability to negotiate with win-win outcomes. Passion for Business Optimization – You have an interest in new technologies and in the power of data and insights as foundations for business growth. You also have a working knowledge of customer service software, databases and tools. Cognitive Intelligence – You can think on your feet, seeing all the angles to best position our platform to best fit a client’s needs. Client Empathy – You’ll be building deep, trusting relationships. Communication Skills - Excellent verbal, written, and presentation skills in English. Positivity – You’ve got the charisma, but not the ego, to make a good impression with a collaborative mindset. Curiosity - You’re interested in learning more about the industry and show an outstanding curiosity towards the client base. Start-up Attitude – You’re comfortable in a rapidly changing environment, working with limited resources, and delivering high-quality work at the speed which is necessary for successful business growth. Knowledge - Accounting and Finance processes is a strong plus. What’s in it for you? You WILL be compensated well - The work is not easy, so why should you be working only for ‘experience’? With generous equity in the company, as the company grows, so will your reward:) You get to work with a world-class product - Alaan has been testing the limits of technology since day one, it isn’t a surprise we’re the #1 spend management product in the region. You get to creatively push this product to the masses. A fantastic work culture - An extremely lean organization and frequent company off-sites keep the remotely distributed team closely together and ensures space for you to put your best foot for

About Alaan We are an AI-powered expense management platform designed to simplify finance for businesses in the Middle East, helping them save both time and money. Our platform offers everything businesses need to manage and control their expenses in one place, including smart corporate cards, AI-powered automation and insights, streamlined accounting, and centralized dashboards. Since 2022, over 1000 businesses in the UAE—from startups to enterprises like Al Barari, Rove, Rivoli, Punjab National Bank, and CarSwitch—have used Alaan to control their spending and reduce costs. Together, our customers have saved over AED 100 million using Alaan. About the role We are looking for a skilled and experienced Full Stack Developer to join our dynamic team. The ideal candidate will bring a mix of backend and frontend expertise, particularly with Node.js frameworks and React.js technologies. What you'll do Backend Development: Design, develop, and maintain robust backend systems using Node.js, Express.js, and NestJS. Frontend Integration: Collaborate with front-end developers to integrate user-facing elements with server logic. API Development: Architect and implement RESTful APIs to ensure seamless communication between frontend and backend systems. Performance Optimization: Enhance application performance and scalability using efficient coding, caching, and database optimizations. Database Management: Develop and maintain database schemas, queries, and data models, primarily using AWS RDS or similar technologies. Troubleshooting: Identify and resolve complex issues across the full technology stack, from frontend UI adjustments to backend service fixes. What we are looking for Educational Background: Bachelor’s degree in Computer Science, Engineering, or a related field. Backend Expertise: 2 to 3 years of professional experience with a strong focus on backend development using Node.js. Excellent problem-solving capabilities, analytical mindset, and attention to detail. Proficient in JavaScript, including ES6+ features. Experienced with Node.js frameworks like Express.js and NestJS. Skilled in frontend development with React.js and Next.js. Knowledgeable about AWS services, particularly RDS. Solid understanding of relational databases, SQL queries, and optimizations. Familiar with version control systems, such as Git. What's in it for you Contribute to building the Middle East’s most beloved fintech brand from the ground up Benefit from a role with significant ownership and accountability Thrive in a flexible hybrid culture with ample work-life balance Participate in exciting offsite events Competitive salary and equity

About the role We’re looking for a Marketing Manager who will bring Alaan’s brand to life across the UAE - through events, community-led initiatives, and high-impact on-ground activations. You’ll be the face of the brand in-market, building relationships with finance leaders and driving experiences that turn Alaan into a brand people genuinely love and remember. This role is built for a proactive marketer who thrives outside the office, someone who can create content, lead activations, and own projects end-to-end with speed, creativity, and confidence. What you’ll do : Events & Experiences Plan and execute branded events and experiences end-to-end — from concept to on-ground execution Manage vendors, venues, logistics, event branding, and audience experience Track event impact (attendance, engagement, brand recall) Partnerships & Collaborations Build relationships with finance and business communities in the UAE Plan co-branded initiatives that boost reach and brand credibility Manage partnership deliverables and cross-promotion Community Building Foster a strong finance professional community through meetups, networking formats, and ongoing engagement.  Build meaningful touchpoints and conversations with CFOs and finance teams. Convert on-ground stories and interactions into brand moments Creator & Influencer Management Identify and collaborate with relevant influencers and creators Own campaign execution - briefs, approvals, deliverables, and performance tracking Maintain creator relationships and measure ROI On-Ground Brand Activations Execute high-visibility brand moments like pop-ups, mall/café activations, and offline installations Ensure strong brand consistency across all physical touchpoints Ownership & Operations Manage budgets, timelines, performance reporting, and vendor networks Work cross-functionally with content, design, and ops teams to drive smooth execution What we are looking for 3+ years in marketing, ideally in brand, events, BTL, or community roles Content-savvy - comfortable shooting quick stories, reels, BTS moments, etc. Highly proactive and resourceful,  gets things done on-ground A hands-on doer who thrives in fast-paced environments Ability to build relationships and represent the brand with confidence Strong operational ownership, planning, coordination, execution

About Alaan **Alaan is the Middle East’s first AI-powered spend management platform, built to help businesses save time and money. **Our all-in-one solution combines smart corporate cards, real-time expense tracking, AI-powered automation, seamless accounting integrations, and deep financial insights- designed to simplify finance operations and maximize control over company spend. Founded in 2022, Alaan is already the trusted partner of over 2,000 leading businesses across the UAE and KSA, including G42, Careem, McDonald’s, Tabby, Al Barari, Rove Hotels, Rivoli, and CarSwitch. Together, our customers have saved over AED 100 million with Alaan. In just three years, Alaan has become the #1 expense management platform in the Middle East- and we’ve done it while becoming profitable. Backed by Y Combinator and top global investors- including founders and executives of leading startups- Alaan is built by a world-class team from McKinsey, BCG, Goldman Sachs, Barclays, Zomato, Careem, Rippling, and other high-growth companies. We’re not just building software. We’re reimagining how finance works for modern businesses across the region. About The Role: We’re looking for a data-driven Performance Marketer with 3+ experience in B2B SaaS to own and scale our paid acquisition and growth channels. You’ll be responsible for developing and executing campaigns that drive qualified pipeline, reduce CAC, and improve conversion across the funnel from awareness to demo request. This is a highly analytical role for someone who thrives on testing, optimization, and ROI accountability. What you'll do: Own Paid Growth: Plan, execute, and optimize performance campaigns across channels (Google, LinkedIn, Meta, review platforms, and niche SaaS channels). Experimentation: Run structured A/B tests on ads, landing pages, CTAs, and audiences to continuously improve performance. Budget Management: Own performance marketing budget and allocate spend effectively across channels for maximum ROI. Campaign Analytics: Religiously track CAC, ROAS, and LTV use data to drive decision making. Conversion Optimization: Collaborate with Sales and growth teams to improve lead-to-demo and demo-to-close conversion rates. What we are looking for :  Deep hands-on experience in: Google Ads: Search, Display, Performance Max, YouTube, Demand Gen LinkedIn Ads: targeting by title, firmographics & intent Meta Ads: remarketing & awareness Skilled in audience segmentation and crafting messaging for ICPs, personas & lifecycle stages. Experience with 3rd-party audience builders. Strong ability to build dashboards and reports connecting marketing metrics to revenue. Expert understanding of SaaS growth metrics: MQL, SQL, CAC, LTV, payback period, pipeline velocity. Knowledge of UTMs, pixels, webhooks, and data connectors. Strong analytical problem-solving ability — turning data into actionable insight. Troubleshooting capability to resolve performance drops fast. Hands-on ABM experience and related tools. Nice to Have Understanding of data structures and process mapping for marketing workflows. Experience with marketing automation and low-code tools: Zapier, Make (Integromat), n8n, Google Sheets scripts, etc. What's in it for you Contribute to building the Middle East’s most beloved fintech brand from the ground up Benefit from a role with significant ownership and accountability Thrive in a flexible hybrid culture with ample work-life balance Participate in exciting offsite events Competitive salary and equity Enjoy additional perks like travel allowances, gym memberships, and more

About Alaan Alaan is the Middle East’s first AI-powered spend management platform, built to help businesses save time and money. Our all-in-one solution combines smart corporate cards, real-time expense tracking, AI-powered automation, seamless accounting integrations, and deep financial insights- designed to simplify finance operations and maximize control over company spend. Founded in 2022, Alaan is already the trusted partner of over 1,300 leading businesses across the UAE, including G42, Careem, McDonald’s, Tabby, Al Barari, Rove Hotels, Rivoli, and CarSwitch. Together, our customers have saved over AED 100 million with Alaan. In just three years, Alaan has become the #1 expense management platform in the Middle East- and we’ve done it while becoming profitable. Backed by Y Combinator and top global investors- including founders and executives of leading startups- Alaan is built by a world-class team from McKinsey, BCG, Goldman Sachs, Barclays, Zomato, Careem, Rippling, and other high-growth companies. We’re not just building software. We’re reimagining how finance works for modern businesses across the region. About the role We are looking for a Tech Lead to design, build, and optimize our platform architecture. You will play a key role in leading the backend team, ensuring high availability, scalability, and performance of our services. The ideal candidate has deep expertise in Node.js, cloud platforms (AWS/GCP), APIs, and event-driven architectures, along with experience in both SQL and NoSQL databases. You will also be responsible for monitoring, logging, and observability, ensuring seamless performance using tools like New Relic, Datadog, and other observability stacks. What you'll do Technical Leadership: Lead and mentor a team of engineers in designing, developing, and maintaining scalable backend systems. Backend Development: Build high-performance, secure, and scalable backend services using Node.js. API Development: Design and implement RESTful, ensuring best practices in API security and efficiency Cloud Infrastructure: Manage and optimize deployments on AWS & GCP, including infrastructure as code (IaC) using Terraform/CDK. Event-Driven Architecture: Implement event-driven microservices using Pub/Sub, Kafka, SNS/SQS, or EventBridge. Database Management: Work with SQL (PostgreSQL/RDS) and NoSQL (MongoDB, Elasticsearch) databases, ensuring performance and scalability. Observability & Monitoring: Implement logging, monitoring, and alerting solutions using New Relic, Datadog, Prometheus, or similar tools. Scalability & Performance: Design and implement strategies for high availability, auto-scaling, and load balancing in cloud environments. Security & Compliance: Enforce security best practices, manage IAM roles, and ensure compliance with industry standards. Automation & CI/CD: Develop and maintain CI/CD pipelines for seamless deployment and integration Collaboration: Work closely with product managers, frontend engineers, and DevOps teams to drive efficient development and deployment processes. What we are looking for Must-Have Skills: At least 5+ years of relevant experience in technical development Strong proficiency in Node.js with frameworks like NestJS, Express.js Experience with AWS & GCP services (EC2, S3, Lambda, Cloud Run, Pub/Sub, IAM, VPC, etc.) Expertise in API development & integration (REST, GraphQL, WebSockets) Hands-on experience with event-driven architectures (Kafka, SNS/SQS, EventBridge, Pub/Sub) Strong knowledge of SQL databases (PostgreSQL, RDS) and NoSQL databases (MongoDB, Elasticsearch) Experience in scaling microservices & optimizing system performance Proficiency in logging, monitoring, and observability tools (New Relic, Datadog, Prometheus, Loki, etc.) Strong understanding of containerization (Docker, Kubernetes, Cloud Run) Experience with CI/CD pipelines and infrastructure as code (cloudFormation,Terraform, CDK, C) Knowledge of security best practices, authentication mechanisms (JW