Tank Payments

We’re hiring a smart generalist to join our small, elite team in Austin, TX to scale SMB sales and new customer success (primarily freight carriers). This is an opportunity to build a core pillar of the business from the ground up. You’ll have direct impact on the customers, product, and bottom line of the company. Tank is a fast-growing fintech startup that's re-imagining payments and banking in the trillion-dollar logistics industry. We’re adding >100 new customers per month and grew payments 500% in the last 12 months. We are backed by top-tier Silicon Valley VC’s, win industry awards and accolades, and have a fiercely loyal customer base. Experience with freight carrier sales is a big plus! Why are we hiring this role? We’re onboarding >100 new customers every month. Their success depends on a great first impression of Tank. To grow faster, we need to improve customer experience, add structure to our pipeline, and close new business faster. Tank’s customers keep the entire economy moving. You will make a meaningful impact for real people doing real work. As their trusted advisor, you’ll understand their requirements, maximize the value they get from the product, and ensure ongoing satisfaction. Why join us? Opportunity – Be the first Customer Success hire at a fast-growing startup. Own onboarding, adoption, and upsell from day 1. Timing – We grew our payments business >500% in the last 12 months, serving thousands of customers, yet we’re early enough for outsized career and equity upside. Team – Work in-person with an elite team, including founders from Google, Amazon, and fintech startups who value high ownership, fast iteration, and a tight-knit culture. Career Growth – Success in this role means growing with the company, so you’ll be expected to work yourself out of a job and take on larger challenges quickly. What you’ll do: Onboard customers and own their success through relationship-building, product knowledge, planning, and execution Close prospects from the bottom of our sales funnel Build repeatable, structured processes to scale the onboarding pipeline Establish metrics, analyze data, and iterate independently Work closely with Product and Engineering on new features and serve the “voice of the customer” to the Tank team Build and lead customer success and account management functions at Tank You might be a fit if: 1–4 yrs in Sales, Account Management, or Customer Success Energized by interacting with customers Polished phone presence and objection-handling skills Proven upsell / cross-sell record with SMB or mid-market accounts Comfortable with data analysis and acting quickly on insights Startup DNA: bias for action, thrive in ambiguity, own outcomes Bonus: freight, logistics, or payments experience Compensation Competitive base + equity Benefits: Medical, dental, vision Uncapped, self-directed PTO, and paid parental leave

Why Join Us Opportunity: Be an early member of a fast-growing YC startup that's modernizing payments in one of the largest industries in the US. You’ll have a crucial role in scaling the business while accelerating your career. Timing: Tank Payments has hit a key inflection point with 5x revenue growth YoY, but we’re still early enough to offer significant upside with reduced risk. Team: Join a world-class founding team that is ambitious, experienced, and tight-knit. We maintain a high bar for talent, ensuring a supportive, high-performance culture as we grow. Requirements 5+ years of experience as a full-stack or front-end software engineer Proven track record in building highly scalable, reliable systems Strong understanding of cloud infrastructure, web technologies, and modern frameworks Entrepreneurial mindset with the ability to thrive in an early-stage startup environment Comfortable with learning new technologies and adapting quickly to changing requirements. Collaborative, curious, and eager to work closely with other teams like product and design. Not required: Previous experience with our tech stack or in the logistics/trucking industry Technical Challenges You’ll be Working On Money Movement, at Scale: You'll build systems to securely and reliably move millions of dollars in payments, managing the complexity of financial transactions across multiple stakeholders. Operational Excellence: Optimize our systems to ensure high availability and fault tolerance, enabling 24/7 payments and avoiding downtime in mission-critical operations. Advanced AI Models: Implement AI pipelines for intelligent document processing, payment optimization, and risk assessment. Fraud Mitigation: Build real-time fraud detection and prevention mechanisms to safeguard our payment infrastructure and mitigate financial risk. Front-end and Back-end: Develop a seamless and intuitive user experience on both the client side and behind-the-scenes architecture, ensuring a responsive, scalable platform. Variety: Work across a broad spectrum of technologies and challenges, from backend APIs to user-facing dashboards, providing variety and constant learning opportunities. Benefits Compensation: Competitive salary with flexible equity packages, allowing you to benefit directly from the company’s growth. Learning & Development: A collaborative environment focused on mentorship, with opportunities to grow and build world-class software. Healthcare: Comprehensive medical, dental, and vision coverage—100% covered by us with multiple plan options to suit your needs. Time-off: Enjoy a self-managed, uncapped PTO policy for a healthy work-life harmony. In Person We are building in-person in our HQ in downtown Austin! We believe that working together in the same space gives us a competitive edge—it fosters deeper collaboration, faster problem-solving, and stronger team bonds. We love the energy of our office and believe it’s key to building a world-class company.

Why Join Us Opportunity: Be an early member of a fast-growing YC startup that's modernizing payments in one of the largest industries in the US. You’ll have a crucial role in scaling the business while accelerating your career. Timing: Tank Payments has hit a key inflection point with 5x revenue growth YoY, but we’re still early enough to offer significant upside with reduced risk. Team: Join a world-class founding team that is ambitious, experienced, and tight-knit. We maintain a high bar for talent, ensuring a supportive, high-performance culture as we grow. Requirements 1+ years of experience in software development (internships or personal projects welcome) Basic understanding of cloud infrastructure, web technologies, and modern frameworks Entrepreneurial mindset with the ability to thrive in an early-stage startup environment Comfortable with learning new technologies and adapting quickly to changing requirements. Collaborative, curious, and eager to work closely with other teams like product and design. Not required: Previous experience with our tech stack or in the logistics/trucking industry Technical Challenges You’ll be Working On Money Movement, at Scale: You'll build systems to securely and reliably move millions of dollars in payments, managing the complexity of financial transactions across multiple stakeholders. Operational Excellence: Optimize our systems to ensure high availability and fault tolerance, enabling 24/7 payments and avoiding downtime in mission-critical operations. Advanced AI Models: Implement AI pipelines for intelligent document processing, payment optimization, and risk assessment. Fraud Mitigation: Build real-time fraud detection and prevention mechanisms to safeguard our payment infrastructure and mitigate financial risk. Front-end and Back-end: Develop a seamless and intuitive user experience on both the client side and behind-the-scenes architecture, ensuring a responsive, scalable platform. Variety: Work across a broad spectrum of technologies and challenges, from backend APIs to user-facing dashboards, providing variety and constant learning opportunities. Benefits Compensation: Competitive salary with flexible equity packages, allowing you to benefit directly from the company’s growth. Learning & Development: A collaborative environment focused on mentorship, with opportunities to grow and build world-class software. Healthcare: Comprehensive medical, dental, and vision coverage—100% covered by us with multiple plan options to suit your needs. Time-off: Enjoy a self-managed, uncapped PTO policy for a healthy work-life harmony. In Person We are building in-person in our HQ in downtown Austin! We believe that working together in the same space gives us a competitive edge—it fosters deeper collaboration, faster problem-solving, and stronger team bonds. We love the energy of our office and believe it’s key to building a world-class company.

We’re hiring a smart generalist to join our small, elite team in Austin, TX to live at the intersection of product solutions, account management, and go-to-market. This is an excellent opportunity to build a core pillar of the business from the ground up, have a direct impact on the customers, product, and bottom line of the company, with the expectation to grow into new roles over time. Tank is a fast-growing fintech startup that's re-imagining payments and banking in the trillion-dollar logistics industry. We’re adding >100 new customers per month and grew payments 500% in the last 12 months. We are backed by top-tier Silicon Valley VC’s (YC, Greylock, etc.), win industry awards and accolades, and have a fiercely loyal customer base. Why are we hiring this role? We’ve grown our payments business 500% over the past 12 months with dozens of high-value accounts. Tank is a critical component of our customers’ businesses, and we need high-agency individual to own their success from the sales funnel to product implementation to ongoing success. Our customers are financial institutions demanding features and product enhancements faster than we can keep up. You will help us close the sale, become their trusted advisor, and act as the ambassador to Tank’s product and engineering teams to maximize their success. Why join us? Opportunity – Be the first generalist hire at a fast-growing startup. Work shoulder-to-shoulder with founders, wear multiple hats, and build the business from the ground up. Timing – We grew our payments business >500% in the last 12 months, serving thousands of customers, yet we’re early enough for outsized career and equity upside. Team – Work in-person with an elite team, including founders from Google, Amazon, and fintech startups who value high ownership, fast iteration, and a tight-knit culture. Career Growth – Success in this role means growing with the company, so you’ll be expected to work yourself out of a job and take on larger challenges quickly. What you’ll do Interface with financial institution customers, driving product engagement and monetization Own end-to-end implementation & success, picking up customer relationships mid sales funnel and seeing them through full implementation Monitor and improve core engagement metrics – turn users into multi-product, power users Deliver educational content and self-serve materials to customers and prospects Define and scope software and financial engineering solutions to meet customer needs Act as the voice of the customer to engineering, helping prioritize the roadmap and refine UX Launch fast, iterative experiments—including prototypes using AI and third-party integrations You might be a fit if 2-4 years in a product or solutions role, ideally at a fintech or B2B SaaS startup Strong command of product engagement, monetization strategy, and customer success best practices Comfortable with a variety of data-querying methods, and interpreting transactional or behavioral datasets Confident working with cross-functional teams (engineering, support, sales) Strong visual communicator: able to craft quick, clear mockups and product proposals Startup DNA: bias for action, thrive in ambiguity, own outcomes; you may be a former or future company founder Preferred: Experience in fintech, proficient with financial concepts Preferred: Technical background (CS degree or relevant experience) Compensation Competitive base + equity Benefits: medical, dental, vision Uncapped, self-directed PTO and paid parental leave