Short Story

Our Story: Short Story is an award winning, technology-powered retailer dedicated to petite women 5'4" and under. Our mission is to create a seamless shopping experience for millions of petite women so they can dress with effortless confidence. As a fast-growing startup, we're revolutionizing retail with a data-driven learning system that leverages customer feedback to create tailored products. We've been recognized by top publications like Forbes, Fortune and are backed by top investors who share our vision of building the world's next great consumer brand. Our Values: We're building a company with intention and purpose. Our culture thrives on data insights, exceptional commitment to fit, and the urgency to move quickly on what matters. ✨ Transform Lives. We're customer-first. Everything we create exists to give her confidence. ⚡️ Demand Excellence. We deliver only our best work, in Fit and Finish. We obsess about details others overlook. 💪 Embrace Challenges. We see obstacles as opportunities to invent better solutions. 💡 Think Differently. We get a thrill from finding better solutions others haven't seen. The Role We’re looking for a Community & Growth Operator: an early-career, creator-native generalist to build our organic growth engine. This role focuses on what paid can’t buy: community, culture, word-of-mouth, and retention. This is not a traditional community manager or social media role. You won’t just post content or moderate comments. Instead, you’ll help turn customers into active members, members into creators, and creators into advocates while flexing across growth and marketing projects as needed. Community is your primary goal, but you are someone who enjoys working across multiple functions. You might be hosting a Live one day, filming lo-fi content the next, helping on a shoot, or supporting a campaign launch. If you like variety, visibility, and learning by doing, then this role is for you. This role is ideal for someone early in their career who has an innate desire to connect with customers and create an environment of customer love. You’ve probably already built something such as a community, a TikTok, a club, a niche page, a side hustle and want to do it at a brand with real scale. What You’ll Do 1. Build & Activate Community Participate directly in our owned communities (like our Facebook Group) Spark conversation, engagement, and member-to-member interaction Identify highly engaged members and help elevate them 2. Turn Customers into Creators & Ambassadors Activate customers as content creators, advocates, and referrers Support a small group of ambassadors and micro-creators Provide prompts, frameworks, and light guidance for organic content creation Track and surface top-performing community and customer content 3. Create Organic, Native Content Film and edit short-form, lo-fi, organic video content (non-ad, non-polished) Appear confidently on camera for Lives, BTS, and community moments Repurpose live and community moments into reusable content 4. Host & Support Live Programming Assist with planning and hosting live events (digital and in-person) Bring energy, presence, and authenticity to audience interactions 5. Experiment, Learn, Repeat Participate in test-and-learn growth experiments Track basic performance metrics and iterate quickly Learn what drives participation, sharing, and retention 6. Flex Across Marketing Jump in as extra hands on shoots, campaigns, launches, or site updates Support cross-functional projects as the team evolves What Success Looks Like K-Factor: viral coefficient (how many new users each existing user brings in). $0 CAC: Your primary goal is to drive the Customer Acquisition Cost as close to zero as possible through organic channels. Active Community Rate: % of users who engage with the brand/community weekly. Consistent supply of organic, native content A teammate who makes the entire Growth team move faster

Our Story: Short Story is an award winning, technology-powered retailer dedicated to petite women 5'4" and under. Our mission is to create a seamless shopping experience for millions of petite women so they can dress with effortless confidence. As a fast-growing startup, we're revolutionizing retail with a data-driven learning system that leverages customer feedback to create tailored products. We've been recognized by top publications like Forbes, Fortune and are backed by top investors who share our vision of building the world's next great consumer brand. Our Values: We're building a company with intention and purpose. Our culture thrives on data insights, exceptional commitment to fit, and the urgency to move quickly on what matters. ✨ Transform Lives. We're customer-first. Everything we create exists to give her confidence. ⚡️ Demand Excellence. We deliver only our best work, in Fit and Finish. We obsess about details others overlook. 💪 Embrace Challenges. We see obstacles as opportunities to invent better solutions. 💡 Think Differently. We get a thrill from finding better solutions others haven't seen. The Role Startups win by having great people. We're looking for a Founding Recruiter who'll lead all things recruiting. Not someone who just fills positions, but someone who thinks about what kind of team we need, and how to build it. You'll work directly with the CEO to find the best people to join us across Operations, Styling, Product, Engineering, Marketing, Client Experience, and more. The best talent people don't just follow a process—they invent it. You'll decide what "good" means, how we find those people, and how we close them. This is the kind of role where you'll look back years from now and see your fingerprints on the entire company. This is an opportunity to be the architect behind a high-performing, mission-driven team at one of the fastest-growing ecommerce startups. This role is full-time and onsite in our SF office. Qualifications You can operate as team of one—rolling up your sleeves to source, coordinate, and close. You'll work closely with the CEO and HR Manager, but you'll be the one figuring out what needs to be done and doing it. You think like a founder: high judgment, bias for action, and ownership mentality. You write outbound messages that actually get responses and know how to search for the right people in non-obvious places. You're smart with tools - Ashby, Linkedin, and using AI to automate the repetitive parts. 7+ years of experience in recruiting, with at least 3 years in a startup or high-growth environment. Responsibilities Full Cycle Recruiting: Own the full-cycle recruiting across roles Talent Strategy : Work with founders and hiring managers to set hiring goals, scope new roles and develop talent roadmaps Sourcing : Build and run outbound sourcing strategies to reach top talent Manage Talent Infrastructure: Including Ashby, LinkedIn Recruiter, and hiring data Growth Strategy : Inform founders on team composition and organizational scaling Talent Operations : Own candidate coordination, recruiting tools, and continuously improve our hiring processes and structures Brand Building : Build out Short Story's brand and values with authenticity, empathy, and clarity in every candidate interaction What We Value An obsession with detail - every word, every punctuation mark Excellent writing skills Anything is possible mindset An extremely strong work ethic with commitment to quality and detail Scrappiness Why You Should Join Us Strong backing from investors YCombinator, Tribe Capital Best-in-class team that is deeply mission-aligned Have a huge impact on a small team with lots of runway for growth Competitive salary and equity compensation Excellent benefits and versatile health, dental, and vision coverage plans Paid parental leave Unlimited PTO Short Story is committed to providing equal employment opportunity and a w

Our Story: Short Story is an award winning, technology-powered retailer dedicated to petite women 5'4" and under. Our mission is to create a seamless shopping experience for millions of petite women so they can dress with effortless confidence. As a fast-growing startup, we're revolutionizing retail with a data-driven learning system that leverages customer feedback to create tailored products. We've been recognized by top publications like Forbes, Fortune and are backed by top investors who share our vision of building the world's next great consumer brand. Our Values: We're building a company with intention and purpose. Our culture thrives on data insights, exceptional commitment to fit, and the urgency to move quickly on what matters. ✨ Transform Lives. We're customer-first. Everything we create exists to give her confidence. ⚡️ Demand Excellence. We deliver only our best work, in Fit and Finish. We obsess about details others overlook. 💪 Embrace Challenges. We see obstacles as opportunities to invent better solutions. 💡 Think Differently. We get a thrill from finding better solutions others haven't seen. The Role: The Merchandise Planner plays a pivotal role in driving the success of our merchandise assortment, focusing on maximizing sales and profitability. As the first hire in our planning organization, you will have the unique opportunity to shape the foundation of our planning processes. This role combines strategic planning with operational execution, optimizing inventory levels to enhance margin and fuel growth. The inventory guru thrives on innovation, optimization, and problem-solving, always seeking new ways to propel the business forward and meet customer demands.   Your Responsibilities:   Inventory Management and Merchandise Planning Take charge of strategic company planning and inventory planning to drive sales, manage inventory turnover, and exceed financial targets in your designated area. Design innovative inventory strategies that effectively balance new and core merchandise, while supporting in-stock and turnover objectives within the company budget. Determine optimal order quantities for core items and develop flow strategies, collaborating with vendors and merchandising to ensure timely and accurate execution of purchase orders. Analyze historical data to extract valuable insights on product performance, pricing strategies, and inventory trends, applying these learnings to inform future seasons. Accurately forecast sales and inventory needs, crafting strategies that maximize opportunities and minimize risks. Maintain the planning system with precise parameters to enhance forecast accuracy, optimize receipt flow, and improve algorithm performance. Develop and implement new or enhanced forecasting models that provide greater visibility into business performance and drive informed decision-making. Who you are: Qualifications: BA or BS preferred. 4+  consecutive years of Merchandising Planning experience. Skills: Data driven individual with a curious, entrepreneurial mindset.  Able to take initiative to start work quickly to meet deadlines. Effective problem solver, with a hands-on “get things done” mentality. You are eager and able to solve challenges and tackle opportunities, identify potential issues and hurdles, and develop ways to get around them.  Excellent quantitative and data analysis skills. You’re energized by data and are always looking to uncover insights to develop new ideas, test hypotheses, and make key recommendations.  Proven ability to objectively interpret data and extract actionable insights that drive the business Effective prioritization and organization to stay positive and proactive in an ambiguous environment are a must.  Strong writing, communication, and presentation skills. Understands that different situations may call for different approaches, showing the ability to be flexible in changing situations. Technical Proficiency &  Pre

Our Story: Short Story is an award winning, technology-powered retailer dedicated to petite women 5'4" and under. Our mission is to create a seamless shopping experience for millions of petite women so they can dress with effortless confidence. As a fast-growing startup, we're revolutionizing retail with a data-driven learning system that leverages customer feedback to create tailored products. We've been recognized by top publications like Forbes, Fortune and are backed by top investors who share our vision of building the world's next great consumer brand. Our Values: We're building a company with intention and purpose. Our culture thrives on data insights, exceptional commitment to fit, and the urgency to move quickly on what matters. ✨ Transform Lives. We're customer-first. Everything we create exists to give her confidence. ⚡️ Demand Excellence. We deliver only our best work, in Fit and Finish. We obsess about details others overlook. 💪 Embrace Challenges. We see obstacles as opportunities to invent better solutions. 💡 Think Differently. We get a thrill from finding better solutions others haven't seen. Senior Software Engineer, Backend What happens when your business model breaks the assumptions most e-commerce platforms were built on? You build your own. At Short Story, we’re rethinking how online shopping works: from inventory and logistics to personalization and fit, because the standard playbook doesn’t work for our customers. That means building systems that don’t fit neatly into existing patterns. If you’re excited by designing systems from first principles and working on problems without obvious answers, you’ll feel at home here. About the Team You’ll be part of a fast-moving engineering team building the systems that power our customer experience, warehouse operations, and data platform. We value engineers who take ownership, move quickly, and are comfortable figuring things out as they go. The Role As a Senior Backend Engineer , you’ll design and build the services that power our core workflows, from order processing to logistics and internal operations. You’ll own meaningful parts of the system end-to-end, making decisions about data models, APIs, and system behavior. You’ll work closely with product, frontend, and operations to ensure what we build is reliable, scalable, and actually solves the problem. What You’ll Do Design, build, and maintain backend services that power core business workflows Own projects end-to-end, from early design through production and iteration Design APIs and data models that are clear, stable, and easy to work with Work across systems (orders, inventory, logistics, data) to solve complex, interconnected problems Make thoughtful tradeoffs between speed, scalability, and maintainability Improve system reliability through monitoring, testing, and debugging Contribute to engineering standards, code reviews, and documentation Must Haves: 5+ years of software development experience, 2+ Years of Python experience 5+ years of experience with data structures and algorithms Familiar with infrastructure, monitoring, and CI/CD practices Familiar with the following technologies: Focus on communication and documentation Experience designing stable, scalable, and well-documented APIs Preferred qualifications: Test-driven development (TDD) experience Tech Lead for an engineering team of 3+ people Proven track record running large-scale distributed systems Worked in sprint-based environments Compensation & Benefits: Generous Paid Time Off Comprehensive health, vision, and dental care 401k with company match (US) Either in-person in San Francisco, or remote in US or Canada Employee discount on merchandise Opportunity to work at a Y-Combinator backed startup with a dedicated and experienced founding team Why You'll Love Working at Short Story: You'll get to work at an early stage start-up, to build the culture, and to have an outsized

Our Story: Short Story is an award winning, technology-powered retailer dedicated to petite women 5'4" and under. Our mission is to create a seamless shopping experience for millions of petite women so they can dress with effortless confidence. As a fast-growing startup, we're revolutionizing retail with a data-driven learning system that leverages customer feedback to create tailored products. We've been recognized by top publications like Forbes, Fortune and are backed by top investors who share our vision of building the world's next great consumer brand. Our Values: We're building a company with intention and purpose. Our culture thrives on data insights, exceptional commitment to fit, and the urgency to move quickly on what matters. ✨ Transform Lives. We're customer-first. Everything we create exists to give her confidence. ⚡️ Demand Excellence. We deliver only our best work, in Fit and Finish. We obsess about details others overlook. 💪 Embrace Challenges. We see obstacles as opportunities to invent better solutions. 💡 Think Differently. We get a thrill from finding better solutions others haven't seen. Senior Software Engineer, Backend What happens when your business model breaks the assumptions most e-commerce platforms were built on? You build your own. At Short Story, we’re rethinking how online shopping works: from inventory and logistics to personalization and fit, because the standard playbook doesn’t work for our customers. That means building systems that don’t fit neatly into existing patterns. If you’re excited by designing systems from first principles and working on problems without obvious answers, you’ll feel at home here. About the Team You’ll be part of a fast-moving engineering team building the systems that power our customer experience, warehouse operations, and data platform. We value engineers who take ownership, move quickly, and are comfortable figuring things out as they go. The Role As a Senior Backend Engineer , you’ll design and build the services that power our core workflows, from order processing to logistics and internal operations. You’ll own meaningful parts of the system end-to-end, making decisions about data models, APIs, and system behavior. You’ll work closely with product, frontend, and operations to ensure what we build is reliable, scalable, and actually solves the problem. What You’ll Do Design, build, and maintain backend services that power core business workflows Own projects end-to-end, from early design through production and iteration Design APIs and data models that are clear, stable, and easy to work with Work across systems (orders, inventory, logistics, data) to solve complex, interconnected problems Make thoughtful tradeoffs between speed, scalability, and maintainability Improve system reliability through monitoring, testing, and debugging Contribute to engineering standards, code reviews, and documentation Must Haves: 5+ years of software development experience, 2+ Years of Python experience 5+ years of experience with data structures and algorithms Familiar with infrastructure, monitoring, and CI/CD practices Familiar with the following technologies: Focus on communication and documentation Experience designing stable, scalable, and well-documented APIs Preferred qualifications: Test-driven development (TDD) experience Tech Lead for an engineering team of 3+ people Proven track record running large-scale distributed systems Worked in sprint-based environments Compensation & Benefits: Generous Paid Time Off Comprehensive health, vision, and dental care 401k with company match (US) Either in-person in San Francisco, or remote in US or Canada Employee discount on merchandise Opportunity to work at a Y-Combinator backed startup with a dedicated and experienced founding team Why You'll Love Working at Short Story: You'll get to work at an early stage start-up, to build the culture, and to have an outsized

Our Story: Short Story is an award winning, technology-powered retailer dedicated to petite women 5'4" and under. Our mission is to create a seamless shopping experience for millions of petite women so they can dress with effortless confidence. As a fast-growing startup, we're revolutionizing retail with a data-driven learning system that leverages customer feedback to create tailored products. We've been recognized by top publications like Forbes, Fortune and are backed by top investors who share our vision of building the world's next great consumer brand. Our Values: We're building a company with intention and purpose. Our culture thrives on data insights, exceptional commitment to fit, and the urgency to move quickly on what matters. ✨ Transform Lives. We're customer-first. Everything we create exists to give her confidence. ⚡️ Demand Excellence. We deliver only our best work, in Fit and Finish. We obsess about details others overlook. 💪 Embrace Challenges. We see obstacles as opportunities to invent better solutions. 💡 Think Differently. We get a thrill from finding better solutions others haven't seen. At Short Story, you will be a part of a high-velocity engineering team that creates new user experiences, optimizes warehouse and logistics operations, and improves data insights to better serve our customers. We are looking for self-motivated individuals who enjoy tackling ambiguity and can solve complex problems end-to-end.  The Role: As an early Senior Full Stack Engineer, you will build internal and customer-facing services for processing customer orders and establish key design patterns/guidelines for all backend workloads. (Enjoy playing Factorio? Let’s chat!) Must Haves: 5+ years of software development experience, 2+ Years of Python experience Familiar with infrastructure, CI/CD practices Familiar with the following technologies: Focus on communication and documentation Familiar with common API and backend testing patterns Nice to Haves: Worked in a fully remote environment with colleagues from around the world Test suite/pattern creation and automation experience  Managed an engineering team of 3+ people Experience with queue / event-driven systems Worked in sprint-based environments with an OKR framework Compensation & Benefits: Generous Paid Time Off Comprehensive health, vision, and dental care 401k with company match (US) Either SF, or remote in US or Canada Employee discount on merchandise Opportunity to work at a Y-Combinator backed startup alongside a dedicated and experienced founding team Short Story is committed to providing equal employment opportunity and a work environment free of discrimination and harassment for all employees and applicants. We work diligently to ensure equal opportunity for all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, Veteran status, or other legally protected characteristics.

Our Story: Short Story is an award winning, technology-powered retailer dedicated to petite women 5'4" and under. Our mission is to create a seamless shopping experience for millions of petite women so they can dress with effortless confidence. As a fast-growing startup, we're revolutionizing retail with a data-driven learning system that leverages customer feedback to create tailored products. We've been recognized by top publications like Forbes, Fortune and are backed by top investors who share our vision of building the world's next great consumer brand. Our Values: We're building a company with intention and purpose. Our culture thrives on data insights, exceptional commitment to fit, and the urgency to move quickly on what matters. ✨ Transform Lives. We're customer-first. Everything we create exists to give her confidence. ⚡️ Demand Excellence. We deliver only our best work, in Fit and Finish. We obsess about details others overlook. 💪 Embrace Challenges. We see obstacles as opportunities to invent better solutions. 💡 Think Differently. We get a thrill from finding better solutions others haven't seen. About the Role: We’re looking for someone who is obsessed with creating a constantly evolving and improving website experience. You are a master of implementation and strategic thinking and can put yourself in a customer’s shoes to understand what motivates them to purchase In this role, you will be responsible for building, testing, and improving the site to drive growth. The Senior Webflow Developer & CRO Specialist will work closely with design, brand, and growth to continuously improve our online experience. You'll be deep in Webflow every day, translating designs into high-fidelity pages, running experiments, and continuously finding ways to improve conversion performance. You take pride in clean, precise implementation and you bring a CRO mindset to everything you build — not just executing what you're told, but identifying what to test and why. What you'll do: Website Development & Webflow Ownership Own the implementation and ongoing maintenance of our Webflow-hosted website Work directly with design to build engaging web content Build systematic, reusable components aligned with our design system Ensure pages are responsive, fast, and production-ready across all devices Support landing pages, redesigns, and iterative improvements Ensure pages are properly structured for search engine crawlability and indexing (meta tags, page hierarchy, schema basics) CRO Strategy & Experimentation Own the CRO experimentation roadmap — identifying opportunities, forming hypotheses, and prioritizing tests Implement A/B tests and CRO experiments end-to-end Ensure test variants are isolated, stable, and correctly deployed Validate that experiment events and conversion tracking fire correctly Analyze results, draw conclusions, and iterate Performance Monitoring & QA Monitor page performance, usability, and conversion behavior Catch issues and regressions before they become problems Maintain high-quality standards for everything that ships Cross-Functional Collaboration Partner with Growth to align experimentation priorities with business goals Collaborate closely with Design to bring their vision to life accurately Communicate tradeoffs and constraints clearly What We're Looking For: 3–6 years of hands-on Webflow experience — you can build complex, scalable pages with confidence and speed Experience in conversion rate optimization, growth, digital product optimization, or related performance marketing roles, ideally within eCommerce or mobile environments Strong analytical foundation with hands-on experience designing, launching, and analyzing A/B and multivariate tests Demonstrated success improving conversion rate, revenue per visitor, average order value, or other core performance metrics Proficiency with experimentation platforms (e.g., Optimizely, VWO, Adobe Target) an

Our Story: Short Story is an award winning, technology-powered retailer dedicated to petite women 5'4" and under. Our mission is to create a seamless shopping experience for millions of petite women so they can dress with effortless confidence. As a fast-growing startup, we're revolutionizing retail with a data-driven learning system that leverages customer feedback to create tailored products. We've been recognized by top publications like Forbes, Fortune and are backed by top investors who share our vision of building the world's next great consumer brand. Our Values: We're building a company with intention and purpose. Our culture thrives on data insights, exceptional commitment to fit, and the urgency to move quickly on what matters. ✨ Transform Lives. We're customer-first. Everything we create exists to give her confidence. ⚡️ Demand Excellence. We deliver only our best work, in Fit and Finish. We obsess about details others overlook. 💪 Embrace Challenges. We see obstacles as opportunities to invent better solutions. 💡 Think Differently. We get a thrill from finding better solutions others haven't seen. Short Story Engineering: As a fast-growing startup with team members across the globe, we’re scrappy, data-driven, and deeply customer-obsessed. Our team includes engineers, stylists, product thinkers, and storytellers—all working together to make shopping feel personal again. At Short Story, everyone is empowered to contribute ideas, challenge the status quo, and take ownership. We keep our decision-making lean and our feedback loops tight, because the best solutions come from those closest to the work. Our Product: Short Story is a wardrobe-as-a-service that connects petite women with clothing that actually fits. Behind the scenes, our tools enable stylists to deliver personalized recommendations, while our logistics and warehouse tech ensure fast, seamless order handling. With a mix of internal and customer-facing platforms, we’re building thoughtful, elegant systems to power our growth—and that’s where you come in. The Role: As one of the earliest engineers at Short Story, this is a high-impact opportunity to shape our technology, product experience, and engineering culture. You’ll work end-to-end across both customer-facing and internal platforms, building the tools our customers and stylists rely on every day. From designing resilient backend services to scaling design systems and refining order flows, you’ll play a central role in how we deliver style and customer happiness at scale. At this stage of our company, a Staff Engineer isn’t just a strong coder — you’re a technical leader, problem solver, and multiplier. You’ll collaborate closely with designers, PMs, and operators, but also look around corners: identifying bottlenecks, shaping architectural decisions, and driving the engineering culture that will set us up for the next chapter of growth. What You'll Do: Design, build, and scale full-stack applications with technologies like Next.js, React Query, TailwindCSS, Node.js, and PostgreSQL. Drive technical direction : influence architecture, make trade-offs, and establish engineering standards that balance speed and scalability. Collaborate cross-functionally with design, product, and operations to deliver solutions end-to-end, from UI to backend services. Translate Figma designs into seamless, interactive experiences while ensuring backend integrations are robust and performant. Use data to drive impact : A/B test, instrument, and iterate to improve user experience and business outcomes. Multiply team effectiveness : mentor engineers, lead design reviews, and raise the technical bar. Ensure quality and reliability : drive testing and automation across the stack (Cypress, Jest, React Testing Library, integration tests). Own deployment and operations : manage apps on Netlify, AWS, or equivalent, and build CI/CD pipelines with GitHub Actions. Champion engineering culture : set standards

Our Story: Short Story is an award winning, technology-powered retailer dedicated to petite women 5'4" and under. Our mission is to create a seamless shopping experience for millions of petite women so they can dress with effortless confidence. As a fast-growing startup, we're revolutionizing retail with a data-driven learning system that leverages customer feedback to create tailored products. We've been recognized by top publications like Forbes, Fortune and are backed by top investors who share our vision of building the world's next great consumer brand. Our Values: We're building a company with intention and purpose. Our culture thrives on data insights, exceptional commitment to fit, and the urgency to move quickly on what matters. ✨ Transform Lives. We're customer-first. Everything we create exists to give her confidence. ⚡️ Demand Excellence. We deliver only our best work, in Fit and Finish. We obsess about details others overlook. 💪 Embrace Challenges. We see obstacles as opportunities to invent better solutions. 💡 Think Differently. We get a thrill from finding better solutions others haven't seen. Goal: At Short Story, we have a Fit-First approach to Styling. As our Styling Team Manager, you'll be at the heart of this—crafting experiences that make getting dressed effortless, exciting, and deeply personal for millions of clients. Your goal is to ensure that we deliver a top-notch styling experience to our clients. You’ll be instrumental in making sure we earn our client’s business over and over again. Role Expectations: This is a fast-paced, high-impact role at the heart of our mission. The role requires solutions-oriented thinking, adept management of a sizable remote team, and strong quantitative skills. This role can be demanding. You’ll be expected to push your team to continuously improve. You’ll not only identify issues, but more importantly, design and implement solutions. There’s a high level of collaboration with other functions. You'll also use your analytic ability to interpret data and make smart decisions. Responsibilities: Deliver a Delightful Client Experience - Train, coach, and inspire your stylists to provide best-in-class styling experience for our clients. Manage, lead, and inspire your team of Advisors, Senior Stylists, and Stylists to ensure they are meeting/exceeding goals for individual performance, team success, and team morale Drive Real Impact - Own Key Metrics and take actions to meet and exceed our daily, weekly and monthly performance metrics Solve Complex Puzzles - From optimizing team performance to designing training programs that actually work, you'll tackle challenges that push your creativity and analytical skills to new heights. Operations - You will own your team’s operational functions including shift scheduling, schedule compliance, box completion, time off/sick time, and timesheet approvals.  Work Directly with Founding Team - Provide feedback on team performance, share learnings, insights, and ideas for improvements. Hiring - Assess new stylist candidates, conduct interviews, and scale your team. Training - Train, coach, and design programs for an engaging onboarding experience. Team Building - build community within the Styling team and integrate Stylists into the broader company. Collaborate Cross Functionally - with CX, Operations, Merchandising, Product Development, Marketing, and Engineering Requirements : Have led large remote teams of greater than 20 direct reports through ambitious transformations Can switch effortlessly between strategic planning and tactical execution Thrive in fast-paced environments where "good enough" never is You have an eye for detail and quality Have a strong analytical background and well versed in Google Sheets/Excel functions like pivot tables, vlookup  You work well independently and collaboratively in a fast paced environment Why You Should Join Us: Best-in-class team that is deeply mission