Cardinal Gray

This is a full-time, on-site role in New York City for someone who can build product and drive outcomes with customers. This is not a role for someone who wants clean abstractions, perfect APIs, or slow roadmaps. You will ship production fixes, deploy automations, talk to operators, and help close deals — often in the same week. What you’ll do: Own integrations with lenders, vendors, and state-specific processes (often inconsistent and hostile to automation) Debug and harden systems that deal with messy inputs: OCR outputs, missing data, DMV rejection loops, inconsistent county requirements Work directly with customers: gather requirements, explain workflows, manage pilots, and turn adoption into expansion Support live operations when needed Help design the product by being close to the pain: rejections, backlog, chase cycles, etc. You will be expected to: Write code that directly impacts revenue and customer retention Communicate confidently with collateral teams, ops teams, and decision-makers Be a “founder energy” operator: see problems, fix problems, close problems You are a strong fit if you have: Strong computer science fundamentals and engineering judgment Real backend experience (TypeScript / Node preferred; AWS + cloud workflows a plus) High ownership Ability to communicate clearly with customers and translate pain into product Entrepreneurial temperament: you like chaotic problems and moving fast Bonus (but not required): Experience in fintech, lending, B2B SaaS, or compliance-heavy workflows Sales instinct: you can tell what a customer actually needs vs. what they’re asking for Experience working with large enterprise clients (pilots, rollouts, expansions)