Axle

Axle is the insurance communication infrastructure for the age of AI. We make it easy for brands like Hertz, Avis, 1,200+ dealerships, Fortune 500 lenders, and their AI agents to securely connect to their users' insurance data in seconds. The multi-trillion dollar insurance industry still relies on phone calls, paper forms, and outdated systems that are slow, error-prone, and easy to fake. That's where Axle comes in. We bridge the gap between insurance and other industries through a universal API for insurance data, enabling our clients to make business decisions in seconds instead of hours while allowing consumers to unlock their most underutilized financial asset - insurance. We are backed by leading investors including Y Combinator, Google's AI fund Gradient Ventures, and angels from companies like Plaid and Cox Automotive. Our team is in-person 4 days a week in our Flatiron/NoMad office in NYC or in our West Midtown office in Atlanta. For more details, check us out at https://axle.insure. About the Role We're looking for a Customer Success Engineer to help stand up and mature our customer success function. You'll be the primary point of contact for inbound customer questions, the operational backbone for GTM, and the driver of turning issues into repeatable systems. Our customer questions range from technical API implementation details ("why is this request returning a 401?") to strategic conversations ("how should we be using Axle to power this workflow?"). This role requires someone who is technically fluent enough to debug API issues on their own, operationally sharp enough to manage multi-threaded customer issues, and structured enough to build the tooling and docs that let this function scale beyond one person. Why you should consider joining Trusted by leading Fortune 500 banks and top brands like Hertz, Avis, and Sixt - with more joining every month. Grown revenue 5x this year to 7-figures ARR, with growth continuing to accelerate. Backed by world-class investors including Google (Gradient Ventures), Y Combinator, and leaders from Plaid and Cox Automotive. Join a tight-knit team where everyone drives real impact we have top-tier customer and revenue metrics with half the team size of typical startups. Work on challenging, unsolved problems at the intersection of complex data structuring, agentic workflows, and financial risk analysis. We care deeply about our team and provide great compensation and equity, full benefits, unlimited time-off, and plan an annual team offsite! We're a lean team, and our customer base is growing too fast for us to keep up. We're looking for talented team members to join our early team ahead of our next round and execute on an ambitious roadmap. What You'll Do Own the support inbox. Define triage, build out macros and templates, and share a weekly summary of recurring themes. Handle technical customer support for Axle interfaces, including our API & MCP. Answer customer questions about authentication, request flows, error responses, and configuration. Work issues to resolution before escalating. Build out and maintain the knowledge base. Turn recurring questions into articles and troubleshooting guides. Update Axle's external documentation wherever you see customers repeatedly tripping on the same friction. Run GTM operational support. Assist the GTM team with core operations such as modifying client provisioning or adjusting invoicing, and close the loop with a clear confirmation and next steps. Build lightweight tooling and automate recurring workflows. Use internal tooling or guide Product team to ship automations and create documented runbooks. Act as the voice of the customer internally. Surface patterns to Product and Solutions teams so we keep improving what customers actually experience. What We're Looking For Technically fluent – You can read API docs, reason about HTTP request/response flows, debug authentication and configuration issues, and explain a 4xx vs 5xx to a custo

Axle is the insurance communication infrastructure for the age of AI. Leading Fortune 500 lenders, fleet managers and 1200+ franchise dealers use Axle to instantly verify insurance and monitor ongoing coverage, helping them reduce operational cost while creating a frictionless experience for consumers. Axle is supported by top investors, including Gradient, Google's early-stage AI fund, Y Combinator, and industry leaders from Plaid and Cox Automotive. Axle is growing rapidly and looking for our first full-time sales hunter to help scale our Automotive business. This is a unique opportunity to shape and build Axle’s Automotive go-to-market motion from the ground up. You’ll bring deep knowledge of Automotive DMS and CRM platforms, strong relationships with large groups, OEMs, and automotive ecosystem partners, and a clear understanding of how dealerships function across Sales, F&I and Fixed Operations. As a trusted advisor to dealer principals/owners, large groups, OEMs and other ecosystem partners, you’ll show how Axle can reduce risk, streamline operations, and improve bottom-line profitability. You’ll also tap into Axle’s powerful channel ecosystem to accelerate adoption and scale impact across the industry. Finally, you will be a “doer” and are eager to once again roll up your sleeves and dive in to setting up a sales cycle. Why you should consider joining Axle? Be the builder: First sales hire in the Automotive business unit with the opportunity help drive significant scale. Trusted relationships, real impact: Work directly with executives at the largest dealer groups and OEM partners. Cutting-edge technology: Transform workflows with API-driven, AI-enabled solutions. Winning culture: Join a fast-moving, ambitious team that loves competing and building together. Backed by world-class investors: Google (Gradient Ventures), Y Combinator, and executives from Plaid and Cox Automotive. Impact Build and execute Axle’s Automotive sales playbook from the ground up. Build and nurture C-level operational relationships at large groups and OEM partners. Act as a trusted advisor, guiding leaders on risk and profit levers across Fixed Ops, F&I, and Sales. Drive rapid growth through a mix of direct sales and co-selling with Axle’s trusted channel partners. Deliver compelling demos and consultative business cases that highlight Axle’s impact on dealer profitability and efficiency. Collaborate with Product, Engineering, and Customer Success to deliver tailored solutions and ensure successful onboarding. Translate customer insights into product feedback to help shape Axle’s dealer roadmap. What would set you up for success? 8 - 10+ years of SaaS sales experience in the automotive retail ecosystem. Deep expertise in DMS and CRM platforms like CDK, Tekion, Dealertrack and Reynolds & Reynolds. Track record of President’s Club or top sales awards at previous companies and the willingness to grow a sales organization from 0 to 1. Proven ability to build and maintain senior relationships across major dealer groups and OEMs. Strong consultative sales skills, with a history of serving as a trusted advisor to executives. Strong solution selling skills, with identifying customer gain points and knowing when the product can or can't help them. Clear understanding of dealership operations and profit centers. Entrepreneurial builder with a process mindset; thrives in early-stage, fast-growth environments. This includes being process-oriented enough to track your progress and achieve results through the full sales stack (e.g., building a pipeline, finding leads, qualifying leads, selling, closing, etc.). Ability to work cross-functionally to understand customers, identify feature gaps, and work with our product and solution teams to prioritize them. Early adopter of AI sales tools and excited to learn / develop more skills. Even better if… 12 - 15+ years selling into large dealer groups, OEMs, or insurers. Deep relationships with executives across

Axle is the insurance communication infrastructure for the age of AI. We make it easy for brands like Hertz, Avis, 1,200+ dealerships, Fortune 500 lenders, and their AI agents to securely connect to their users' insurance data in seconds. The multi-trillion dollar insurance industry still relies on phone calls, paper forms, and outdated systems that are slow, error-prone, and easy to fake. That's where Axle comes in. We bridge the gap between insurance and other industries through a universal API for insurance data, enabling our clients to make business decisions in seconds instead of hours while allowing consumers to unlock their most underutilized financial asset - insurance. We are backed by leading investors including Y Combinator, Google's AI fund Gradient Ventures, and angels from companies like Plaid and Cox Automotive. Our team is in-person 4 days a week in our Flatiron/NoMad office in NYC. For more details, check us out at https://axle.insure. About the Role As a Solutions Engineer at Axle, you'll play a pivotal role bridging technical solutions and customer success throughout the entire customer journey, from first conversation through full adoption. You'll collaborate closely with the Sales, Engineering, and Product teams to design and implement tailored solutions, from initial discovery and demos to integration, onboarding, and ongoing support. Your work will directly impact customer satisfaction, adoption, and Axle's growth trajectory. We’re looking for individuals who think creatively about problems, push for real-world customer impact, keep up to date on the latest in AI and GTM engineering, and are excited about helping financial data reach full connectivity. Why you should consider joining Trusted by leading Fortune 500 banks and top brands like Hertz, Avis, and Sixt - with more joining every month. Grown revenue 5x this year to 7-figures ARR, with growth continuing to accelerate. Backed by world-class investors including Google (Gradient Ventures), Y Combinator, and leaders from Plaid and Cox Automotive. Join a tight-knit team where everyone drives real impact we have top-tier customer and revenue metrics with half the team size of typical startups. Work on challenging, unsolved problems at the intersection of complex data structuring, agentic workflows, and financial risk analysis. We care deeply about our team and provide great compensation and equity, full benefits, unlimited time-off, and plan an annual team offsite! We're a lean team, and our customer base is growing too fast for us to keep up. We're looking for talented team members to join our early team ahead of our next round and execute on an ambitious roadmap. What You’ll Do Own the overall relationship with clients: identify key stakeholders, build relationships with influencers and core teams, and develop expertise in clients’ technology, processes, and how they integrate Axle. Proactively project manage Axle’s role in enterprise implementations, coordinating stakeholders, managing timelines, and tracking deliverables with Fortune 500 companies and partners. Oversee customer onboarding and configuration; act as the primary point of contact post-sales, nurturing relationships and providing world-class support. Travel approximately once per month to meet with customers and partners, reinforcing relationships and ensuring successful implementations. Participate in design sessions with clients to deeply understand their needs, design how Axle will fit into their product and workflow, and define the people, process, and technology required to bring client solutions to life. Act as the voice of the customer by gathering, analyzing, and synthesizing insights to influence and prioritize product enhancements. Maintain and expand our knowledge base, API documentation, and other solutions resources. Help lay the foundation for the Solutions organization, growing into a trusted technical advisor who provides consultative guidance on Axle and industry best

About the role Who are we looking for? Axle is looking for an Implementation Specialist who will lead the successful launch, integration, and go-live of our automotive clients, ensuring they are set up to operationalize insurance data within their workflows from day one. As an Implementation Specialist, you will own the end-to-end deployment of Axle for new customers, driving technical integrations, workflow configuration, and launch readiness. You will work cross-functionally with Product, Engineering, Sales, and Partnerships to deliver seamless launches and build scalable, repeatable implementation processes. You will wear many hats and help build the operational foundation that powers Axle's growth as we scale. What will you be doing? Lead onboarding and implementation for dealer and rental customers by building trusted relationships with decision-makers, technical stakeholders, and daily operational users of Axle. Drive successful launches by scoping integration requirements, managing project timelines, and guiding customers through API integration, UAT, and go-live. Develop deep expertise in each client's technology stack, workflows, Axle integrations, and the broader automotive insurance landscape to provide tailored technical guidance and configuration recommendations. Build and refine repeatable implementation playbooks, runbooks, and tooling that reduce time-to-launch and improve deployment quality across dealer and rental markets. Own implementation milestones and kickoff-to-launch KPIs; track time-to-value, integration health, and launch readiness to ensure every customer hits production successfully. Collaborate closely with internal Axle teams to identify friction in the implementation process, and implement new methods and tooling to consistently exceed launch targets. Serve as the voice of the customer internally during implementation by translating technical feedback from dealerships, rental operators, and their IT teams into actionable insights for Product and Engineering. What would set you up for success? Beneficial to have experience implementing software for automotive, fleet, dealership, rental car, or automotive insurance programs, particularly in a B2B or enterprise environment. 3+ years of experience in implementation, solutions engineering, technical account management, or professional services Grit, enthusiasm, and a high degree of intellectual curiosity Ability to partner closely with sales and engineering leadership to drive successful customer launches Strong technical generalist with sharp product intuition and a track record of driving complex integrations to successful go-live Comfort operating in a high-growth, ambiguous environment and excitement to build processes and tooling from the ground up Ability to quickly grasp new technologies, APIs, integrations, and complex technical concepts Ability to solve complex client challenges through creative problem-solving and cross-functional collaboration Willingness to travel to client sites and conferences (at least twice per month) What would be even better? 6+ years of enterprise implementation or technical program management experience Previous experience in B2B technology, automotive (dealer or rental), insurance, lending, or mortgage industries Experience implementing software for dealers, rental car companies, fleet operators, OEMs, or large multi-location enterprise groups Hands-on experience with API integrations, webhooks, and system-to-system data flows Demonstrated ability to partner closely with Product and Engineering to deliver successful client launches Why join Axle? Best time to join We are early-stage but well-funded with significant revenue and growth, offering the upside of building from the ground floor with strong financial backing Define our culture You will play a meaningful role in shaping Axle's culture, customer philosophy, and growth journey Build something transformative Help build the foundational insurance data i

Axle is the insurance communication infrastructure for the age of AI. We make it easy for brands like Hertz, Avis, 1,200+ dealerships, Fortune 500 lenders, and their AI agents to securely connect to their users' insurance data in seconds. The multi-trillion dollar insurance industry still relies on phone calls, paper forms, and outdated systems that are slow, error-prone, and easy to fake. That's where Axle comes in. We bridge the gap between insurance and other industries through a universal API for insurance data, enabling our clients to make business decisions in seconds instead of hours while allowing consumers to unlock their most underutilized financial asset - insurance. We are backed by leading investors including Y Combinator, Google's AI fund Gradient Ventures, and angels from companies like Plaid and Cox Automotive. Our team is in-person 4 days a week in our Flatiron/NoMad office in NYC. For more details, check us out at https://axle.insure. About the Role As a Technical Account Manager at Axle, you'll play a pivotal role bridging technical solutions and customer success throughout the entire customer journey, from first conversation through full adoption. You'll collaborate closely with the Sales, Engineering, and Product teams to design and implement tailored solutions, from initial discovery and demos to integration, onboarding, and ongoing support. Your work will directly impact customer satisfaction, adoption, and Axle's growth trajectory. We’re looking for individuals who think creatively about problems, push for real-world customer impact, keep up to date on the latest in AI and GTM engineering, and are excited about helping financial data reach full connectivity. Why you should consider joining Trusted by leading Fortune 500 banks and top brands like Hertz, Avis, and Sixt - with more joining every month. Grown revenue 5x this year to 7-figures ARR, with growth continuing to accelerate. Backed by world-class investors including Google (Gradient Ventures), Y Combinator, and leaders from Plaid and Cox Automotive. Join a tight-knit team where everyone drives real impact we have top-tier customer and revenue metrics with half the team size of typical startups. Work on challenging, unsolved problems at the intersection of complex data structuring, agentic workflows, and financial risk analysis. We care deeply about our team and provide great compensation and equity, full benefits, unlimited time-off, and plan an annual team offsite! We're a lean team, and our customer base is growing too fast for us to keep up. We're looking for talented team members to join our early team ahead of our next round and execute on an ambitious roadmap. What You’ll Do Own the overall relationship with clients: identify key stakeholders, build relationships with influencers and core teams, and develop expertise in clients’ technology, processes, and how they integrate Axle. Proactively project manage Axle’s role in enterprise implementations, coordinating stakeholders, managing timelines, and tracking deliverables with Fortune 500 companies and partners. Oversee customer onboarding and configuration; act as the primary point of contact post-sales, nurturing relationships and providing world-class support. Travel approximately once per month to meet with customers and partners, reinforcing relationships and ensuring successful implementations. Participate in design sessions with clients to deeply understand their needs, design how Axle will fit into their product and workflow, and define the people, process, and technology required to bring client solutions to life. Act as the voice of the customer by gathering, analyzing, and synthesizing insights to influence and prioritize product enhancements. Maintain and expand our knowledge base, API documentation, and other solutions resources. Help lay the foundation for the Solutions organization, growing into a trusted technical advisor who provides consultative guidance on Axle and indust

We are looking for talented engineers to join our team as early members. As a Product Engineer, you’ll help build the platform that makes this possible. From applying safe inference to complex financial data to using agents for mission-critical decisioning, you’ll have the chance to wear a lot of hats and shape the future of our platform. We’re looking for individuals who think creatively about problems, push for real-world customer impact, and are excited about helping financial data reach full connectivity. We're powering mission-critical insurance data extraction, validation, and verification at companies where if we get things wrong, there are real world impacts (e.g., denied lending applications, modified compliance statuses, etc.). Here's a few of the complex problems you’ll be working on: Building industry-first evals for insurance data extractors and transformers Integrating context and understanding to standardize high-variability data points Understanding data management and hierarchy across overlapping data ingestors Orchestrating self-healing agents that automatically gets better over time Why you should consider joining Trusted by leading Fortune 500 banks and top brands like Hertz, Avis, and Audi, with more joining every month Grown revenue 5x this year to multiple $millions ARR, with growth continuing to accelerate Backed by world-class investors including Google (Gradient Ventures), Y Combinator, and leaders from Plaid and Cox Automotive Join a tight-knit team where everyone drives real impact we have top-tier customer and revenue metrics with half the team size of typical startups Work on challenging, unsolved problems at the intersection of complex data structuring, agentic workflows, and financial risk analysis We care deeply about our team and provide great compensation and equity, full benefits, unlimited time-off, and plan an annual team offsite! We're a lean team, and our customer base is growing too fast for us to keep up. We're looking for talented engineers to join our early team ahead of our next round and execute on an ambitious roadmap. What would set you up for success 1+ years of experience (or equivalent) building complex systems in production environments. Ability to take abstract projects end-to-end, operating with high agency. Experience in fintech or data aggregation high-growth startups is a plus. Diversity, Equity, and Inclusion at Axle Axle is an equal opportunity workplace—we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We believe in actively building a team rich in diverse backgrounds, experiences, and opinions to better allow our employees, products, and community to thrive.

We are looking for talented engineers to join our team as early members. As a Senior Product Engineer, you’ll help build the platform that makes this possible. From applying safe inference to complex financial data to using agents for mission-critical decisioning, you’ll have the chance to wear a lot of hats and shape the future of our platform. We’re looking for individuals who think creatively about problems, push for real-world customer impact, and are excited about helping financial data reach full connectivity. We're powering mission-critical insurance data extraction, validation, and verification at companies where if we get things wrong, there are real world impacts (e.g., denied lending applications, modified compliance statuses, etc.). Here's a few of the complex problems you’ll be working on: Building industry-first evals for insurance data extractors and transformers Integrating context and understanding to standardize high-variability data points Understanding data management and hierarchy across overlapping data ingestors Orchestrating self-healing agents that automatically gets better over time Why you should consider joining Trusted by leading Fortune 500 banks and top brands like Hertz, Avis, and Audi, with more joining every month Grown revenue 5x this year to multiple $millions ARR, with growth continuing to accelerate Backed by world-class investors including Google (Gradient Ventures), Y Combinator, and leaders from Plaid and Cox Automotive Join a tight-knit team where everyone drives real impact we have top-tier customer and revenue metrics with half the team size of typical startups Work on challenging, unsolved problems at the intersection of complex data structuring, agentic workflows, and financial risk analysis We care deeply about our team and provide great compensation and equity, full benefits, unlimited time-off, and plan an annual team offsite! We're a lean team, and our customer base is growing too fast for us to keep up. We're looking for talented engineers to join our early team ahead of our next round and execute on an ambitious roadmap. What would set you up for success 3+ years of experience (or equivalent) building complex systems in production environments. Ability to take abstract projects end-to-end, operating with high agency. Comfort in driving engineering design and mentoring junior engineers. Experience in fintech or data aggregation high-growth startups is a plus. Diversity, Equity, and Inclusion at Axle Axle is an equal opportunity workplace—we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We believe in actively building a team rich in diverse backgrounds, experiences, and opinions to better allow our employees, products, and community to thrive.

Axle is building the first universal API for insurance, unlocking access to a core financial data primitive that impacts almost every industry and transaction. Our mission is to completely transform the communication layer for insurance. As a Staff Engineer, you’ll be directly involved in guiding our core platform that pairs complex data structuring (using LLM inference) with durable data acquisition pipelines (using agentic workflows). The work you do will impact every customer we work with, across foundational use casees such as asset lending and business contracting. We’re looking for individuals who think creatively about problems, push for real-world customer impact (not only theory), keep up to date on the latest in AI research, and are excited about helping financial data reach full connectivity. Our team is based in-person in New York City (Flatiron/NoMad). Why you should consider joining We have a product loved by customers and being used in mission-critical flows at Fortune 500 banks and leading brands like Hertz, Avis, and Audi. We're punching well above our weight, supporting customer and revenue metrics with half the team size of other startups — everyone joining at this stage will have outsized impact. We're tackling unsolved problems at the intersection of complex data structuring, agentic workflows, and financial risk analysis. We've grown revenue 5x this year to multiple $millions ARR, with our growth continuing to accelerate. We're backed by world class investors, including Google (Gradient Ventures), YC, and leaders from Plaid and Cox Automotive. We care deeply about our team and provide great compensation and equity, full benefits & 401k, unlimited time-off, and plan an annual team offsite! We're a lean team, and our customer base is growing too fast for us to keep up. We're looking for talented engineers to join our early team ahead of our next round and execute on an ambitious roadmap. Impact We're powering mission-critical insurance data extraction, validation, and verification at companies where if we get things wrong, there are real world impacts (e.g., denied lending applications, modified compliance statuses, etc.). Here's a few of the complex problems you’ll be working on: Building industry-first evals for insurance data extractors and transformers Integrating context and understanding to standardize high-variability data points Understanding data management and hierarchy across overlapping data ingestors Orchestrating self-healing agents that automatically get better over time Role Build, and maintain, durable, scalable systems capable of processing millions of complex transactions per month. Define the interfaces (API-driven) to enable turn-key usage of our data platform across varied applications. Design novel AI-led techniques for increasing the accuracy and reliability of our data integrations. Have complete ownership over the work you do — as an early team member, you’ll have the opportunity to truly own large areas of product and engineering and have direct relationship with customers. Work directly with the CTO and other founding members to help build out our team. What would set you up for success 6+ years of experience (or equivalent) building complex systems in high-scale environments. A perspective when approaching common system patterns (e.g., state machines, event brokers, etc.) as well as API design and maintenance. A desire to define ways to increase observability, simplicity, and velocity across our engineering processes. Experience deploying AI/ML systems into production environments. Ability to take abstract projects end-to-end, operating with high agency. You've been at high-growth startups and know what "high velocity” looks like. Experience in fintech or data aggregation is a plus. Diversity, Equity, and Inclusion at Axle Axle is an equal opportunity workplace—we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national