Joy

At Joy, we believe software can help organize and bring people together in the real world. Digital tools can (and should) bring people closer together—online and offline. Joy fosters real relationships and real communication, helping people plan, organize, share, and remember their important life events. We are applying technology to the age-old wedding industry, streamlining wedding planning and registry through intuitive software that helps make one of the most special times in a person’s life even more joyful. We are looking for a dynamic, data-driven, digital marketer to join our quickly-growing team. This is a critical role within the Marketing team, and you will have a hands-on role in strategy, development, implementation and ongoing management of digital marketing campaigns with the goal of driving efficient growth and engagement for Joy. Responsibilities Drive the strategy, development and optimization of digital marketing campaigns to efficiently acquire qualified leads. Analyze KPIs on an ongoing basis to ensure that campaigns are maximizing return on ad spend – focus on finding and driving high-quality users. Manage performance metrics (i.e. LTV, CAC, etc.) and budget tracking; share findings cross functionally. Identify, explore, and prioritize new opportunities and strategies for Joy that will assist with scaling our acquisition and growth efforts via digital marketing channels. Demonstrate historical data, industry benchmarks, and past experience to develop models and provide performance projections across digital performance channels. Collaborate cross functionally to intelligently scale acquisition efforts. Manage day-to-day communication with third-party vendors and key partners (e.g. resolve issues, document challenges, create roadmaps, facilitate collaborative brainstorming sessions, etc.). Serve as a digital marketing expert, bringing industry trends, best practices, and first-to-market opportunities for testing to the table that align with business objectives. Partner with platform/vendor partners to implement best practices across paid media tactics. Seek and develop innovative testing ideas and strategies that leverage identified opportunities as well as changes in technology and consumer behavior. Ensure campaigns are executed flawlessly with an eye on constant optimization. Lead monitoring and analysis of campaign performance, using performance signals to inform optimization regimen and improve strategy. Compile weekly, monthly and quarterly reports to turn performance marketing data into meaningful insights and help build dashboards for reporting. Optimize spend and CPAs to ensure acquisition goals are met within budget, and then summarize results for a broader audience. Qualifications 8+ years experience in digital marketing. Combination of in-house and agency experience preferred. Understanding of full-funnel marketing strategies. Cross device (mobile and web) experience is a plus. Highly analytical. You are someone who is able to glean insights from complex sets of information and communicate them to other cross functional partners in a clear, effective way. Excellent quantitative and qualitative analytical skills – comfortable dealing with data and reporting. You have exceptional organizational, budgeting, project management, and time-management skills. Great communication skills and the ability to translate complex concepts into easy to understand strategies for cross functional teams. Experience working cross-functionally with marketing and product managers, designers, and technology providers. Team player who demonstrates leadership skills and an ability to manage-up to and communicate effectively with multiple stakeholders. Self-starter, highly motivated, positive demeanor, excellent time management skills and able to juggle multiple assignments simultaneously. Highly proficient in Excel (pivot tables, graphs, formulas, etc.) and Google Suite (specifically Sheets). We’re a Y Combinator and VC

At Joy, we believe software can help organize and bring people together in the real world. Digital tools can (and should) bring people closer together—online and offline. Joy fosters real relationships and real communication, helping people plan, organize, share, and remember their important life events. We are applying technology to the age-old wedding industry, streamlining wedding planning and registry through intuitive software that helps make one of the most special times in a person’s life even more joyful. As a Product Leader at Joy, you’ll be a driver of our growth and success. You’ll be an advocate to our users, and an expert about our business. You’ll develop a long-term strategy and execute it from 0 to 100. You’ll have a grand vision for the future, but guide your team there in small, iterative, value-adding steps. You’ll work closely with executive leadership, engineering, design, customer support and marketing to define, build and launch your vision. Over the last year and a half, our team has been building a best-in-class online wedding registry. Since the initial launch we’ve been consistently growing double digits week on week. We need an entrepreneurial, growth-minded product leader to join our product team to help build a world class ecommerce experience. You’re excited about this job because you’ll... Develop long-term product strategy, translate strategy to shippable product, ship, iterate and ultimately drive company success. Work closely with design, engineering, marketing and customer experience teams to build and ship products that redefine the market. Set clear success metrics and make it happen! Serve as Product Owner on a fully staffed Scrum team. We want you on our team because... You get the best out of those around you to help build your product strategy and roadmap. You thrive in creating structure out of ambiguity, and influence those around you to rally around your product vision. You are scrappy and have a bias to action, but are comfortable being structured, careful and measured when it counts. You have 4+ years of product management experience. Bonus points if you... Have worked in a startup environment. Have experience building products from start to finish. Have worked in e-commerce and/or payments. Have coding experience. We’re a Y Combinator and VC funded startup tackling the 100B+ event industry. We welcome people from all backgrounds, millions of people are using our software around the world and we’re just getting started. We’re looking for all kinds of people To build a service that brings joy to people all around the world, we need a team with all kinds of different perspectives, experiences and backgrounds. We want to have the best people in every job. Joy policy prohibits unlawful discrimination based on race, color, religious creed, sex, gender identity, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), sexual orientation, pregnancy or any other consideration made unlawful by federal, state or local laws.

At Joy, we believe software can help organize and bring people together in the real world. Digital tools can (and should) bring people closer together—online and offline. Joy fosters real relationships and real communication, helping people plan, organize, share, and remember their important life events. We are applying technology to the age-old wedding industry, streamlining wedding planning and registry through intuitive software that helps make one of the most special times in a person’s life even more joyful. We’re looking for a passionate and creative designer to help tell the story of Joy across every aspect of the company and product. As a visual designer on our Brand, Marketing and Systems team you’ll obsess over finding unique and innovative ways to bring joy to what people see, do, think and feel when experiencing our product. You’ll be responsible for how Joy is communicated, remembered and brought to life. You’ll work closely with the rest of the product and marketing teams owning visual design and communication across online and offline experiences. Responsibilities Brand Shape the visual identity of our brand as the company evolves. Evolve and scale our brand expression across disciplines by systemizing and maintaining design systems and guidelines. Refine and expand our illustration and iconography style and kits. Elevate our visual brand within the product experience. Marketing Creatively tell our story and highlight our product values and features on Withjoy.com front-site and all interior pages. This includes micro-sites, advertising landing pages and editorial pages. Collaborate with marketing, business and product teams by taking ownership of all visual communications materials both digital and physical including advertisements, event materials, emails, editorial illustration, presentations and more. On a day to day basis this may mean delivering graphic assets, resizes and branded content. Systems Work with design and engineering to refine and evolve our UI design system and style guidelines to meet the growing complexity of our product. You are able to work within and expand the Joy style. Handle the application of our UI design system across platforms and mediums to ensure a high level of UI polish and consistency. Shape and expand our themes, templates and stickers library. This includes designing systems and processes that allow other 3rd party designers to easily contribute to the library, own the reviews and approvals, produce your own contributions, create and deliver assets to engineering and staying up-to-date on the latest trends and styles. Champion a high-level of visual craftsmanship through systematic testing and evaluation of engineering deliverables. Qualifications Amazing attention to detail. You know when something needs to be one pixel to the right or a shade lighter, and you follow through to make it right. You have a keen eye for iconography, typography, color and space. The ideal candidate is someone who's passionate about design but doesn’t shy away from wearing many hats. Understands that the best experience isn’t crafted in a silo, but is a coordinated team effort across product, engineering and marketing. Loves collaboration, giving and receiving feedback, communicates clearly, listens and empathizes with multiple points of view. A track record of shipping designs, and an ability to talk about lessons learned along the way. You’ve weathered release cycles and know what details matter at each stage, how to motivate engineers to get the fit and finish right, how to translate insights from user studies into meaningful action, and what’s most likely to go wrong at each stage. Wants to join an early stage startup and is excited about going from 50 employees to 500. Thrives in the uncomfortable and unknown. Scrappy and resourceful. Have a design background in both print, digital and branding with a strong visual portfolio. 5 or more years working professionally as part of a design team.

We’re looking for passionate and empathetic Product Designers to help us create software that empower individuals to do more (And to make them smile). You’ll take ownership of creating experiences that are simple and filled with delight. You’ll be at the center of changing the perception of thousands of users who believe computers simply add stress instead of alleviating it. You’re the right fit if you obsess over the details and get excited about the opportunity to bring cutting edge software and ui-interactions to an age-old industry. What you'll do Design products - from systems to interactions to pixels that are simple and delightful. Craft product design requirements, specs and briefs; you'll work with and manage feedback from multiple teams. Clearly translate user research into well defined user problems. Partner with product management and engineering to design impactful metrics to measure the success of your designs Work with product management and marketing to find creative ways to tell the story of your product features to customers. Work with design and engineering to evolve our UI design system to meet the growing complexity of our product. You are able to work within and expand the Joy style. Craft and conduct independent user research, testing and feedback to better inform design decisions. Champion a high-level of visual craftsmanship in the product through systematic testing and evaluation of engineering deliverables. Mentor team members across the company advocating and the design thinking process. What you’ll need Demonstrates strong systems thinking ability. Go beyond single screens to entire workflows with multiple touch points while maintaining the principles and direction of the entire platform. Solid understanding of layout, typography, color, and other graphic design principles Passionate about design but doesn’t shy away from wearing many hats. Understands that great experiences are not crafted in a silo, but is a coordinated team effort across product, engineering and marketing. Loves collaboration, giving and receiving feedback, communicates clearly, listens and empathizes with multiple points of view. Ability to articulate design decisions and what problems are being solved. Quickly iterate based off of qualitative and quantitative insights A track record of shipping real product, and an ability to talk about lessons learned along the way. You’ve weathered release cycles and know what details matter at each stage, how to motivate engineers to get the interactions right, how to translate insights from user studies into meaningful action, and what’s most likely to go afoul at each stage. Wants to join an early stage startup and is excited about going from 15 employees to 500. Thrives in the uncomfortable and unknown. Scrappy and resourceful. 6 or more years working professionally as part of a design team. Wants play a central role in influencing, crafting and building what design means at Joy. This position is eligible for remote work. Brownie points Strong visual design foundation. Experience with Framer or Origami prototyping tools. Code or build interactive prototypes. Experience with marketplaces such as Airbnb or ecommerce systems like Shopify. This position is eligible for remote work. Joy At Joy we believe there is always room for making things more joyful. And we’re doing it for events. We are designing a better way to help hosts, planners, goers and doers find and enable new workflows and behaviors between everyone involved in the complex task of event planning. It is BIG task and we are a small team, which means you will be key player and will have a lot of fun dabbling in all aspects of building a great product and a great company. We’re a Y Combinator and VC funded startup tackling the 100B+ event industry. We welcome people from all backgrounds, millions of people are using our software around the world and we’re just getting started. Work @ Joy Fast paced, Challenging, Fun. The work envi

Joy is growing, and we’re looking for talented engineering leaders. In this role, you will build and lead a team of front-end engineers. Your team will be entrusted to implement features of all sizes. You will partner closely with our product and customer experience teams to understand our customers, then collaborate with other front-end, back-end, and mobile engineers to build world-class user experiences. You will guide your team members and mentor them and you use your collective extensive knowledge of front-end technologies to design and build Joy's next generation user experience, used and loved by millions. You'll make sure that the team engineers for correctness, maintainability, and performance while delighting couples and guests by making their lives simpler, more pleasant, and more productive. You will hire and grow engineers on your team to be independent and proficient at their jobs. Your team will embody teamwork and a shared purpose, and make Joy a great place to work. Master's Degree in Computer Science or equivalent practical knowledge 3+ years of leading an engineering team Proven track record of hiring, developing, and retaining engineering talent. High degree of familiarity with JavaScript, TypeScript, React JS, GraphQL Set and hold a high bar for quality. Great at debugging complex applications Previous startup experience preferred

Joy is growing, and we’re looking for talented engineering leaders. In this role, you will build and lead a team of engineers. Your team will be entrusted to implement features of all sizes. You will partner closely with our product and CX teams to understand our customers, then collaborate with other frontend, back-end, and mobile engineers to build high-scale microservices APIs that power beautiful user experiences. You will guide your team members and mentor them and you use your collective extensive knowledge of backend systems to improve Joy API, a complex system which backs our client applications used and loved by millions. You'll make sure that the team engineers for correctness, maintainability, and performance while delighting couples and guests by making their working lives simpler, more pleasant, and more productive. You will hire and grow engineers on your team to be independent and proficient at their jobs. Your team will embody teamwork and a shared purpose, and make Joy a great place to work. Master's Degree in Computer Science or equivalent practical knowledge 3+ years of leading an engineering team Proven track record of hiring, developing, and retaining engineering talent. High degree of familiarity with Node.js, JavaScript, TypeScript Have demonstrated experience in building secure, high-performing REST or GraphQL APIs Set and hold a high bar for quality. Has a great understanding of SQL and NoSQL worlds. We use both Firebase as well as PostgreSQL. Great at debugging complex applications Previous startup experience preferred