Senior Operations Manager, Infrastructure

at Athelas — Extensible, Integrated Technology that Simplifies Health Systems

Mountain View, CAFull-time5+ yearsYC-S16

What the role involves

At Commure, we're building the AI Operating System for healthcare, the foundation that defines how care is delivered, documented, and financed. Our platform spans the full care journey: Ambient AI and Dictation eliminating documentation burden at the point of care, intelligent Agents automating patient and revenue workflows, and autonomous RCM processing billions in claims, all on a single AI-native platform integrated with 60+ EHRs.

Healthcare carries a $1 trillion administrative burden and we're at the center of transforming it. Today, 500,000+ clinicians across 500+ healthcare organizations nationwide trust Commure to handle $25B+ in annual claims and support over 200 million patient interactions. Our latest $70M raise at a $7B valuation reflects the confidence the market has placed in this mission.

Our team works directly alongside clinicians, not through layers of process, which means the gap between what you build and its impact on patient care is immediate. We move fast, deploy daily, and take full ownership from early thinking to production. If you're energized by hard problems, high stakes, and a team that holds itself to a high bar, you'll find your people here.

The future of healthcare is being built right now. Come deliver this transformation.

About the Role

We’re looking for a builder - someone who loves solving hard operational problems with code, data, and product intuition. Part consultant, part product thinker, part data analyst, you’ll help us automate and scale traditionally manual workflows that underpin healthcare operations - from claim submissions to payment posting - using everything from SQL and APIs to LLMs.

This role sits at the intersection of product, data, and implementation. You’ll design, test, and operationalize automation across our stack, work hands-on with Product, Engineering teams and our customers to map and rebuild their workflows, and create systems that scale. You’ll be accountable for outcomes - building the infrastructure, tools, and processes that let our teams and our clients move faster and smarter.

We want people who are excellent operators, strong problem solvers, and comfortable building from scratch.

At Commure, there are no speed limits in your growth. If you show ownership and deliver results, your responsibilities - and impact - will grow rapidly. We value people who move fast, think deeply, take pride in solid execution, and deliver results for our customers.

This full-time position requires working 5 days a week in our Mountain View, CA office.

What You'll Do

Own high-impact processes : Take full ownership of key verticals or client workflows - from discovery to deployment - ensuring repeatability and measurable impact

Design and automate workflows : Use SQL, APIs, scripts, and emerging tools (including LLMs) to automate manual claim-related workflows and improve scalability

Collaborate cross-functionally : Work closely with Product, Engineering, and Account Management to influence roadmap priorities and scale successful solutions

Analyze and optimize : Build dashboards and reporting pipelines to monitor productivity, quality, and financial outcomes; identify bottlenecks and automate fixes

What You Bring

3+ years of experience in operations, consulting, or data-heavy roles at a tech company or fast-paced startup

Strong SQL fluency - comfortable querying, analyzing, and structuring data to drive insights and automation

Excellent problem-solving and systems-thinking skills; able to diagnose root causes and design scalable solutions

Proven ability to manage complex projects end-to-end, working autonomously in ambiguous, fast-changing environments

Bonus

Experience in healthcare operations, claims, or billing systems

Bonus

Experience building or integrating workflows via APIs, Python, or web automation tools (Zapier, Retool, custom scripts, etc.)

Bonus

Built with LLMs, SQL apps or experience with data pipelines

Who You Are

A builder : You enjoy

About Athelas

At Athelas, powered by Commure, our mission is to simplify healthcare. We have bold ambitions to reimagine the healthcare experience, setting a new standard for how care is delivered and experienced across the industry. Our growing suite of AI solutions spans ambient AI clinical documentation, provider copilots, autonomous coding, revenue cycle management and more — all designed for providers & administrators to focus on what matters most: providing care. Healthcare is a $4.5 trillion industry with more than $500 billion spent annually on administrative costs, and Athelas is at the heart of transforming it. We power over 500,000 clinicians across hundreds of care sites nationwide – more than $10 billion flows through our systems and we support over 100 million patient interactions. With new product launches on the horizon, expansion into additional care segments, and a bold vision to tackle healthcare's most pressing challenges, our ambition is to move from upstart innovator to the industry standard over the next few years. Healthcare's moment for AI-powered transformation is here, and we're building the technology to power it. Come join us in shaping the future of healthcare.

Full Athelas profile

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