222

what you’ll be doing: you will be joining 222 as the first customer support specialist - overseeing our overseas support team & overall support org in order to both improve the quality as well as report most common pain points, areas of confusion, and possible product improvements to help solve those problems. you will be overseeing the customer support channels to ensure speed of response and quality of response improves. you will this role requires long hours, especially during weekends when the number of members at experiences is highest. who you are: you’re extremely sharp: high IQ & EQ you studied computer science & are excited about building tools to improve support you’re a people person - understanding other people & getting close to them quickly comes naturally to you you have the patience required to deal with a high volume of incoming support tickets low ego - there is no task that is beneath you you’re interested in product roles later in your career you’re able to manage and clearly communicate with a team you oversee. you have the utmost care for high standards and never cut corners you have the utmost care for the customer experience & helping the customer in anyway you can you have an ability to sift through feedback to know what is high priority and what isn’t you love using & obsessing over every corner of a new product - it’s easy for you to quickly understand UX/UI BONUS: customer support or consumer product experience

about 222: 222 is working on rebuilding our society’s social fabric - we are hyper focused on creating a more IRL world with more human to human connection. Our life mission is to help our members form, deepen, & maintain their relationships through hyper-personalized IRL moments. We are not excited about a future where humans spend the majority of their day in a virtual world - we're building a product that swings the pendulum in the other direction. We’re backed by a word-class set of investors including General Catalyst, Y Combinator (W23), Upfront Ventures, NEA, Jaegermeister, 1517 Fund (founders of the Thiel Fellowship), Cory Levy (Z Fellows), the Founder of Dropbox (Arash Ferdowsi), the Founder of On Deck (Julian Weisser) & more. what you’ll be doing: You will be joining 222 as an early full-time engineering hire - spearheading all things front-end, iOS engineering, mobile development, UI/UX & product design who you are: You’re an experienced iOS engineer with a history designing beautiful consumer applications You care deeply about polish & craft You have experience writing/shipping iOS code - SwiftUI & UIKit Previously launched / worked on an iOS application currently on App Store You have experience implementing unforgettable haptics, animations, gestures, & interactions You’re passionate about solving the problem 222 is tackling You’ve built product-led growth features / referral systems in a consumer application Demonstrated history of building outside of work/school (projects/products, applications, music, art, etc.) Bonus: you have experience working with Figma to build & design consumer-facing social products (please include link to design portfolio in application) skills & tools: iOS Engineering : SwiftUI/UIKit Experience implementing beautiful gestures, interactions, animations & haptics Bonus: Figma / Product Design we’re looking for this type of person: 🎨  artist 🖌️  designer & engineer 🧠  first principles thinking 🏗️  history of building things from scratch 🙇‍♂️  strongly opinionated about our current social fabric and its future what we’re offering: 🏦  401K matching 💸  competitive salary + equity 🎲  fully comped 222 experiences 🧑‍⚕️ platinum PPO, 100% covered by the company, $0 annual deductible 📈  a chance to join an early-stage startup backed by an incredible set of investors 🖥️  the opportunity to work IRL with a tight-knit team of co-workers and friends