Strategic Partnerships Manager - Brokers

About Pasito

Pasito is the AI workspace for employee benefits.

We’re rethinking how group insurance and benefits are underwritten, delivered, used and measured - by the people who design them and the people who depend on them. Instead of static PDFs, disconnected systems, and manual workflows, Pasito brings plan design, payroll and benefits data, claims, and financial context into a single, AI‑native workspace that helps benefits actually work for the 178 million Americans who depend on this system.

We don’t build for brokers, carriers and employers - we build with them. That collaboration shows up in everything we ship: AI agents that extract and structure plan data, tools that turn complexity into clarity for employees, and workflows that save carriers and consultants hundreds of hours per case.

Today, Pasito supports many of the largest insurance carriers and brokers in the U.S. We’re backed by Y Combinator and Core Innovation Capital, and we’re growing quickly. We ship fast, iterate relentlessly, and care deeply about building systems that are accurate, scalable, and human.

If you’re excited to work alongside exceptional operators and engineers, and apply AI in a legacy industry where precision and trust matter, Pasito is the place for you.

The Role

We’re hiring a Strategic Partnerships Manager professional to join Pasito’s Forward Deployed team, focused on supporting and enabling our broker partners.

This is an external-facing, consultative role for someone who enjoys working closely with clients, teaching complex AI tools in an approachable way, and ensuring partners get real value from the platform. You’ll own broker onboarding, training, and ongoing engagement, acting as a trusted partner throughout the relationship.

You’ll work cross-functionally with Sales, Marketing, Product, Engineering and Operations to ensure brokers are confident, empowered, and successful using Pasito.

What You’ll Do

Broker Relationship Management

Serve as the primary point of contact for broker questions, training needs, and engagement opportunities

Build strong broker relationships through proactive communication and thoughtful problem solving

Guide broker teams through onboarding after new business is signed, keeping all stakeholders aligned on next steps and timelines

Coordinate between broker teams and internal Product, Design and Engineering teams to deliver Guides, Tables, Pages, and Microsites that meet branding and content requirements

Conduct live training sessions to walk brokers through Pasito’s platform, use cases, and workflows

Provide 1:1 consultations to ensure brokers can confidently onboard and support their employer clients independently

Support Pasito’s growth into the Vendor-Broker-Client RFP process by building out standard workflows and outlining current industry pain points

Product & Feedback Loop

Act as the voice of the broker, sharing feedback and insights with Product and Engineering

Identify opportunities to improve Pasito’s platform, training materials, and support resources

Participate in product testing and QA to help ensure new features meet real-world broker needs

Tracking & Reporting

Track broker engagements, training sessions, 1:1 bookings, and qualitative feedback

Report metrics and insights to the Consultant Engagement leadership team

Use broker feedback and data to continuously refine onboarding, training, and engagement strategies

Represent Pasito externally

Participate in industry events, conferences, and webinars to build relationships and market presence.

Who You Are

Client-facing, personable, and comfortable leading conversations with external stakeholders

Confident presenting, training, and teaching across different learning styles

Highly organized and comfortable managing multiple brokers and workflows at once

Collaborative and proactive; you enjoy working across teams to solve problems

Comfortable receiving feedback and turning it into action

Energized by helping others replatform with AI