Principal Product Manager

About Pair Team

Pair Team is building a new kind of healthcare system across Medicaid, Medicare, and public assistance programs: one that recognizes that access to housing, nutritious food, and reliable transportation are just as critical to health as having the right medications or seeing a doctor.

As a public benefit corporation and AI-enabled medical group, we partner with shelters, food pantries, and community organizations to deliver “whole-person” care to the 115 million Americans who rely on the safety net. We are currently the largest complex care provider in California with over 500 employees and are expanding nationally. Our model replaces fragmented healthcare and social services systems with one trusted relationship for all medical, behavioral, and social needs.  We improve access, build trust, and dramatically lower costs (52% fewer ER visits, 26% fewer hospitalizations). Our model is a rare combination of saving tax payer dollars ($150B annually at scale) while putting people on an upward life trajectory. At national scale, this approach would save taxpayers.

These outcomes are driven by the AI-first, whole-person infrastructure we are building — a platform that connects healthcare and social-service organizations into a unified network. Leveraging our vast data and years of operational experience, we are building the agentic infrastructure for the safety net to coordinate care, automate operations, and learn from every patient interaction to continuously improve outcomes.

Read more about the AI-First Medicaid System we are building here .

Forbes: For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most

TechCrunch: Building for Medicaid’s regulatory moment with Neil Batlivala from Pair Team

Journal of General Internal Medicine:  A Novel Intervention for Medicaid Beneficiaries with Complex Needs

Our Values

Trust: We consistently strive to earn the trust of our patients and their families, our clinic partners, and our teammates.

Growth: We grow together – as a company and as individuals.

Accountability: We act like owners and take pride in our work.

Act beyond yourself: Our vision and impact goes beyond ourselves and so must our actions.

In this role, you will

• Lead major strategic product areas tied to company OKRs and long-term roadmap
• Own multi-pod product initiatives from vision to launch to scaling
• Develop product strategy in partnership with clinical, operations, and engineering leadership
• Operate with deep fluency in product, business, and technical dimensions of your domain, including active leadership in system architecture and infrastructure design
• Use AI tools and Pair’s internal platform to rapidly build and iterate on functional prototypes and workflow automations — not just author PRDs
• Use data (quantitative + qualitative) to shape decisions, measure outcomes, and iterate effectively
• Mentor other PMs and engineers through informal coaching, modeling strong product thinking and execution

Who You Are

Strategic Leader & Influencer: Trusted as a peer by senior leadership; you shape the product roadmap and influence company direction.

AI-First Builder: You’re excited to build in a new era where PMs are more empowered than ever by AI. You proactively use the latest AI tools to accelerate ideation, prototyping, and problem-solving — and you're continuously exploring how emerging capabilities can change what’s possible.

Visionary & Tactical Operator: You move seamlessly between setting high-level direction and sweating the product details.

Systems Thinker: You anticipate the downstream effects of decisions and optimize for long-term health of the system.

Deeply Technical: You can meaningfully contribute to technical decisions, influence architectural direction, and engage closely with engineering leads.

Operationally Fluent: You understand our care model deeply, and are seen as a thought partner by ops leadership.

Mentor & Multiplier: You elevate those around you — offe