Chief Technology Officer

Location

Bangalore, India (Preferred) or Remote

WHO WE ARE

Noora Health's mission is to improve outcomes and strengthen health systems by equipping family caregivers with the skills they need to care for their loved ones. Founded in 2014, Noora Health turns hospital hallways and waiting rooms into classrooms by tapping into the most compassionate resources available for the patient’s care: their own family.

With support from governments and partners in India, Bangladesh, Indonesia, and Nepal, Noora Health has trained more than 58 million caregivers and patients across 16,300+ facilities using their flagship caregiver education and training curriculum, the Care Companion Program (CCP).

In a cohort of patients, the CCP reduced post-surgical cardiac complications by 71%, maternal complications by 12%, newborn complications by 16%, and newborn mortality by 18%.

Noora Health is an Audacious Project Grantee and received the Skoll Foundation Award for Social Innovation. To learn more, watch our TED Talk, Skoll feature, or read about our partnership with the World Health Organization.

WHAT YOU WILL DO

Noora Health is an 11+ year organization with deep government relationships and a proven field model with operations across four countries. Technology will play an increasingly important role in how we support families, health workers, and public health institutions.  Noora Health would like to re-imagine how we scale, balancing its traditional high-touch approach with high-tech capabilities.

Our technology is nascent and rapidly evolving. We have a small and growing engineering team (currently ~14 engineers), a conversational AI platform that is live but evolving, and a set of hard unsolved problems around how AI behaves safely and reliably in high-stakes health contexts for users with variable literacy and intermittent connectivity.

As we move towards a more catalytic era of growth, we are exploring how to:

• Make AI-generated health guidance genuinely safe at scale,
• Architect a system that can integrate with government health systems across different country contexts.
• Build an engineering culture that attracts strong technical talent into the global health space
• Build a strong system to leverage data insights to elevate the quality of care and support

Key responsibilities include

Technology Strategy & Architecture

• Define and own the architecture for a platform built to reach 100 million caregivers — resilient across low-connectivity environments, interoperable with government health systems, and designed to evolve as AI capabilities mature.
• Partner closely with Noora Health’s product leadership to translate product strategy into scalable, secure, and high-quality technical systems.
• Communicate the vision to all stakeholders, including team, funders, and partners, to align on where we're going.

Engineering Leadership

Lead and grow a high-performing engineering organization; currently ~14 engineers — with a mandate to scale the team thoughtfully as the platform grows. Foster a culture of quality, speed, and technical rigor, and help establish Noora Health as a destination for engineers who want their work to matter.

Responsible AI

Own Noora Health's approach to responsible AI not as a compliance checkbox, but as a technical and ethical discipline. This means building systems where model behavior is predictable, auditable, and safe in high-stakes health contexts; where failure modes are understood before deployment; and where the communities we serve are not harmed by the technology meant to support them.

Security & Governance

• Own technical governance across Noora Health’s digital health products and technology systems.
• Partner with legal, product, and country teams to ensure Noora Health’s technology meets appropriate standards and regulatory frameworks across countries.

Government & External Partnerships

Represent Noora Health in technical conversations with government stakeholders, funders, technology partners, an