AI Deployment Strategist
at Leaping AI — AI voice and texting agents
What the role involves
We are Leaping AI (YC W25), a leading voice AI company based in San Francisco and Europe. In the last couple of months, we have grown rapidly in the home improvement vertical. We are signing up new customers rapidly and are hiring for an AI Deployment Strategist that can help us to onboard new home improvement clients and make them successful.
This will be a high responsibility role and you will ultimately own customer success for the customers you manage. Frequent travel is to be expected (approximately twice a month within the US - most of our customers sit on the East Coast).
Tasks
- Create sales demoes using our voice AI platform
- Onboard customers either remotely or in person
- Own customer success for companies assigned to you (incl. weekly check-in calls)
- Use Python to code specialised scripts for certain tasks
- Set up Azure cloud functions
- Integrate our technology into customer stacks using APIs
Profile
2+ years of full-time work experience (post-college) in a business role (consulting, high growth startup etc.). If you were formerly a software engineer, please do not apply. This role is more geared towards people previously in business roles, but that have some tech background.
Background in CS or good coding skills in Python
Native English language mastery is a must
Great communication skills
Willingness to travel often within the US
Willingness to work hard
What they ask for
About Leaping AI
Leaping AI is the best platform to deploy voice and texting AI agents for customer service, lead qualification and appointment scheduling. We target mid-market and Enterprise companies and industries are: home remodeling, roofing, pay per call, travel, retail, health insurance, Medicare, health and real estate. We automated contact centers employing >100 human agents and now handle their incoming customer support and appointment scheduling calls, end-to-end. All while maintaining 90% customer satisfaction score. Pain points that we solve: missed calls, insufficient speed to lead, not enough call center resources, call center inefficiencies, agents not sticking to the script, etc. At its core, we have a multi-channel outreach campaign feature, whereby our customers can call and text potential leads over an arbitrary time period. If end customers call or text back, the Leaping voice or text AI agent can autonomously schedule appointments and resolve service requests. Some of our differentiating features: most-human like voice in the market, CRM integrations in place (Salesforce, Hubspot, MarketSharp, AccuLynx, JobNimbus, LeadPerfection, Google, etc.) and white-glove onboarding (in-person for larger accounts). Our AI agents can hold 100+ conversations at once, speak multiple languages and be equipped with company specific FAQ. Lastly, we have our own number health monitoring and DNC software.
Full Leaping AI profile